Service manager jobs in Guilderland, NY - 1,034 jobs

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. The salary for this position is calculated on a commission-based compensation plan

Who Are We? WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual's unique background, experience, and passion to make us a great place to work. Why you need to join us! *CULTURE:It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. *INTEGRITY:Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. *RESPECT:We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve. As a member of our elite Waste Connections Operations team, you will be signing up for a company that is committed to our employee's long-term career development and success. If you are open to relocation and willing to learn new tasks and challenges, Waste Connections wants you to be part of our Operations team. This is an excellent opportunity for someone interested in growing with the company and with goals of advancing to higher -level management positions within 2+ years. Salary Range: $95,000 - $105,000 plus bonus A Day in the Life of an Operations Manager: * Assign and supervise work crews operating solid waste collection equipment. * Monitors progress of daily operations, and reassigns employees and makes staffing changes as necessary. * Partners with District Manager in preparing budget and managingP&L. * Develops leadership team and sets overall strategy for front line supervisors. * Conducts field inspections and audits of all site personnel to ensure proper work procedures. * Receives and reviews customer complaints regarding collection programs. * Performs reviews andperformance managementdiscussions. * Formulates both short-term and long-term goals and action plans for the Hauling Company. * Oversees a variety of complex compliance programs, including environmental,OSHA, and local permitting. * Helps develop and executesafetygoals. Must Have: * Ability to relocate for promotional opportunities based on performance * Bachelor's degree strongly preferred * 5+ years of managing in a dynamic, people driven environment * Excellent written and interpersonal communication skills * Ability to meet tight deadlines and juggle multiple priorities * Intermediate to advanced skills in MS Excel and relatedbusiness systems We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Senior Manager - FEMA in our Government Services practice. Drawing on significant experience with the Federal Emergency Management Agency (FEMA) Public Assistance program, this role will focus on leading large-scale disaster recovery programs. Experience with Individual Assistance and/or the Hazard Mitigation Grant Program is a plus. The position will drive business development through opportunity identification, market and client strategy development, proposal creation, and internal and external relationship development. The position will provide leadership and mentorship to consulting team members and deliver business objectives and initiatives of the Firm. What it Means to Work for EisnerAmper: You will be part of one of the largest and fastest-growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe great work is accomplished when cultures, ideas, and experiences come together to create new solutions Embracing our differences unites us and strengthens our foundation Showing up authentically is how we find inspiration to do our best work What Work You Will Be Responsible For: Lead large, complex programs implementing major state and community-level post-disaster recovery efforts, including administering FEMA Public Assistance funds. Experience may also include Individual Assistance and/or Hazard Mitigation (404 and 406) funds. Evaluate client needs, recommend project approaches, and understand engagement scope, manage activities for completing work and overall quality control of client deliverables. Drive revenue through new and incremental growth of current and prospective clients. Manage the team through all phases of a program including strategic planning, work planning, mobilization, execution, and completion, consistent with established program delivery processes to meet the scope, schedule, budget, and other contract requirements. Manage client situations; identifies and interprets federal regulations and use knowledge and experience to determine method of project implementation. Actively engage in business development activities such as participating at conferences, responding to request for proposals, including the identification and review of funding opportunities, identifying potential teaming partners, and development of proposals. Develop and maintain relationships with governmental entities implementing disaster recovery programs and other firms providing disaster services. Lead and participate in proposal writing teams including writing and coordinating submissions. Develop disaster recovery thought leadership and insights. Identify recovery-related assistance gaps/needs and provide recommendations to leverage current resources to increase program impact. Perform supervisory responsibilities of a team including serving as a performance career coach to staff, provide prompt feedback to Directors and Partners regarding staff performance, and complete annual staff evaluations. Basic Qualifications: Bachelor's degree in Business, Public Administration, Public Safety, Emergency Management, Disaster Management, or an approved related field 10+ years of previous experience in disaster recovery, emergency management, and state, local and/or federal level disaster recovery programs is required 5+ years of consulting and/or client support and business development 5+ years in a management or supervisor role Knowledge of and experience with FEMA disaster programs including related statutes, regulations, and policies and processes. Preferred or Desired Qualifications: Master's Degree Certified Emergency Manager (CEM), Associate Emergency Manager (AEM), Program Management Professional (PgMP), Project Management Professional (PMP), certifications are preferred. Excellent interpersonal, written, and verbal communication skills in business and technical environments and within a diverse group of individuals. Ability to work in a dynamic, fast-paced, innovative, and continuously changing environment. Ability to perform effectively, efficiently and with quality under tight deadlines and manage multiple priorities. Possess a high degree of professionalism including the ability to maintain high levels of confidentiality. Computer literate with the capability of performing at an intermediate or advanced level with respect to the Microsoft Office Suite of products, specifically Excel, Word, and PowerPoint. Ability to travel and work extended hours as needed EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, local and county/parish governmental entities, municipalities, public retirement systems, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements. Keeping up with ever-changing regulatory requirements, Governmental Accounting Standards Board ("GASB") pronouncements and federal grant administrative requirements can be overwhelming. Our team can help you navigate these requirements while displaying transparency with the people you serve. EisnerAmper provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG/CDSG) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,600 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: Preferred Location:Baton Rouge For NYC and California, the expected salary range for this position is between 120000 and 200000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.

ASSISTANT MANAGER Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $17.00 - $18.25 per hour.

About GF GlobalFoundries is one of the world's leading semiconductor manufacturers. GF redefines innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions with leading performance in all growth markets. GF offers a unique mix of design, development and manufacturing services. With a talented and diverse team and manufacturing locations in the U.S., Europe and Asia, GF is a trusted technology provider to its global customers. GF employs approximately 13,000 people, including more than 3,000 in Dresden, Germany. For more information, visit *********** Summary of Role We are seeking a highly experienced and technically proficient Design Services Strategy Manager with a deep understanding of foundry design services and advanced packaging technologies. This strategic role will collaborate with internal stakeholders and external ecosystem partners to develop and execute the services strategy to drive the innovation and growth across the entire supply chain to support GF technology adoption. Experience in ASIC flow from design to high volume manufacturing and working with key industry partners, including IP vendors, EDA tool providers, design services, and OSATs, is essential. Familiarity with automotive market and aerospace & defense market is a plus. Essential Responsibilities * Engage with prospective clients' technical teams (design, architecture, packaging, supply chain) at a deep technical level to understand their silicon development challenges and future roadmaps. * Develop and execute strategy with ecosystem partners to enable the customer ASIC development through IP integration, design services, advanced packaging and productization. * Cultivate and maintain strong, trust-based relationships with partners, customers, and internal stakeholders to drive collaboration and innovation. * Collaborate with cross-functional teams (engineering, product management, marketing, sales, legal) to integrate partner offerings into the foundry's processes and customer solutions. * Lead negotiations and finalize partnership agreements, ensuring mutually beneficial outcomes and alignment with organizational business goals. * Provide regular updates and strategic recommendations to senior management on ecosystem performance and opportunities for growth. Other Responsibilities * Accountable for and drives commitment; to compliance with all internal policies and legal regulations in every area of the organizations daily activity, including development of short and long-term plans, policies, and guidelines * Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs * Work and collaborate other projects and/or assignments as needed. Required Qualifications: * Must be U.S. citizen * Education: Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. * Experience: 7+ years of experience in semiconductor industry, including 3 years of experience in ecosystem partnership, or ASIC program management. * Strong understanding of ASIC design flows (front-end & back-end) and development lifecycle for packaging, test development and product engineering. * Highly strategic thinker with strong analytical skills to identify and cultivate key collaborations with ecosystem partners. * Exceptional ability to communicate complex technical concepts clearly and persuasively to both technical and executive audiences. * Proven leadership, problem-solving, and interpersonal skills, with the ability to influence and drive results across organizational boundaries. * Ability to travel as required for client meetings, industry events, and internal collaborations. Preferred Qualifications: * Deep domain expertise in microelectronics * Deep domain expertise in automotive and aerospace & defense applications Expected Salary Range $131,900.00 - $263,000.00 The exact Salary will be determined based on qualifications, experience and location. The role you are applying for may require you to obtain a US Department of Defense Security Clearance at some time during your employment. Acceptance of this role commits to applying for such if requested. Further, the applicant consents to being asked questions about their citizenship and background to assess the likelihood of obtaining a Security Clearance. The applicant also acknowledges that GlobalFoundries can only nominate and submit an application for a Security Clearance. The granting of a Security Clearance is at the sole discretion of the U.S. Government and the Department of Defense. If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Senior Strategy & Operations Manager, Customer Strategy, you will play a critical role in supporting and driving our strategic shift towards serving new customer segments. You will be responsible for helping to understand and accelerate our short and long-term customer growth by analyzing target segments, identifying requirements to win new customers, and ensuring operational execution supports our goals. You will collaborate cross-functionally to align on customer strategy, ensure our GTM efforts are coordinated to deliver on our goals, and ensure a seamless journey for our evolving customer base. You will report to the Chief Revenue Officer. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You'll Do Contribute to the development and execution of the roadmap and long-term vision for acquiring and retaining new customer segments Conduct quantitative and qualitative analysis to understand target verticals, customer segments, competitive landscape, and key requirements for winning and serving new customer profiles Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support strategic customer acquisition and retention goals Analyze the economics, value, and opportunity costs of customer-centric initiatives, providing insights and recommendations on their impact to growth, revenue, and broader business goals Support the design and execution of tests and experiments related to customer acquisition, onboarding, and engagement to prove market fit and accelerate growth in new customer segments What We're Looking For 5-8+ years of relevant experience in operations, strategy, business analysis, or strategic finance, preferably in a rapidly changing startup environment Strong skills in synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling, and an ability to investigate root causes A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up, adept at creating clarity in ambiguous problem spaces with minimal oversight Proven ability to work closely with and influence without direct authority across diverse cross-functional teams (e.g., Product, Sales, Marketing, Finance), building strong relationships to achieve shared customer goals Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially or fully covered by GG Fertility and adoption benefits via Carrot Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The starting base salary for this role in New York, California, and Washington is between $170,000-$210,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00

Purpose: The Field Service Supervisor works to plan, organize, direct, and forecast for the field service team. This includes having a proactive approach to find new customers and increasing revenue for the company. Establishes relationships, leads, and communicates with the customers. Management of the technicians and lead are essential to the job. Core Responsibilities: •Plans, organizes, directs, and forecasts for the field service department to support USB customers and channel partners. •Follows policies and procedures, making sure to document development goals and achievements. •Works to grow the business by taking proactive approaches to find new customers. •Makes data driven decisions and works with variable costs to increase revenue. •Acts as a relationship builder for the department and with customers. •Deals with the interfacing of large customers when needed. •Provides technical support to customers when complaints arise. •Develop procedures and work instructions associated with field service team responsibilities. •Works with the lead to plan and schedule the field service team's agenda to ensure there is coverage when and where it is needed. •Ensure documentation is compiled, correct, and timely for all service work completed. •Works with the Sales Team, performing plant walk downs and coordination of commissioning and turn key installations. •Occasionally cover field service work when the schedule is full and unplanned jobs must be completed. Qualifications & Requirements: •Associate's degree, required, in a technical field, preferred. •Experience in mechanical, electrical, and trade fields, preferred. •Power Generation Plant Operations Coursework/Training preferred. •Demonstrated ability to lead a group and direct subordinates to accomplish tasks required. •Ability to read electrical schematics and piping & instrumentation diagrams required. •Excellent computer skills including Microsoft Word, Excel, PowerPoint, and Outlook. •Experience in budget planning, forecasting, and administrative categories. •Experience and exposure in instrumentation and controls. •Possess supervisory, organizational, and leadership skills. •Ability to travel 25% of the time Desired Characteristics: •High level of motivation to complete tasks and drive the success of the team. •Proficient communication skills, both verbal and written, to accurately describe problems and communicate with customers and cross-functionally within the organization. •High degree of flexibility. •Strong critical thinking and problem-solving skills with a left-to-right mentality. •Positive Ability to work effectively with colleagues and achieve shared goals. •Attention to details and accuracy in completing paperwork.

Web Scribble is the market leader in job board software for associations. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing professionals who want to contribute to our growth. Job Description The Customer Success team is responsible for creating deep and meaning relationships with their customers, identifying their business needs and coming up with solutions that meet their challenges. This is a critical role at Web Scribble, since it influences the overall customer experience and is responsible for retaining and expanding existing clients. Key Responsibilities: Deliver value to our customers by building trust and maintaining strong relationships, learning about their business priorities, and guiding them on how to best leverage the Web Scribble platform Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product Identify customer challenges and proactively suggest better solutions and strategies. Onboard and assist new customers with multiple stakeholders Simultaneously manage multiple customers who are at different points on the account lifecycle Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepe proficiency Engage in internal product discussions, translating customer usage and feedback into actionable insights and feature ideas You Will Be Measured On: Onboarding time Net revenue retention Customer satisfaction scores Account expansion Benefits: Opportunity to be a part of a fast growing technology company with award winning solutions Clearly laid out and communicated progression and promotion plan Competitive salary + medical/dental/vision benefits 401(k) Tons of drinks and snacks in the office Our fancy espresso machine that makes everything from lattes to cappuccinos to irish coffees at the click of a button Qualifications Bachelor's degree required 2+ years experience in customer service, client services, consultative sales, account management, or related field Excellent interpersonal skills coupled with effective communication skills Self-confident, self-directed, forward thinking, detailed-oriented Experience with salesforce.com CRM system a plus Additional Information All your information will be kept confidential according to EEO guidelines.

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $40-$50/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (5-7) years of manufacturing/industrial electrical /mechanical equipment repair experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work! Position Summary: The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations. Responsibilities Include: * Expand Mohawk Global's export operations and product offerings * Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives * Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings * Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business * Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success * Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US * Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders * Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations * Analyze export market conditions and find new opportunities for service development or innovation * Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients * Prepare and present reports on sales performance and market trends to senior management * Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction * Travel within the continental United States and occasionally overseas for strategic sales activities will be required Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. The ideal candidate is friendly, not afraid to get dirty, computer savvy, and good at communication. As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities Maintain store inventory and equipment Keep a clean and welcoming storefront and service area Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business. Update all customer service information on a regular basis to keep departments ready for review at all times. Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting. Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns. Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Ability to work with industrial equipment Forklift experience is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Benefits/Perks Competitive Compensation Career Growth Opportunities

District Manager- Arch Telecom We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! What's in it for you? * Competitive salary and bonus structure * Uncapped commission earnings * A culture of care and excellence * BONUSES: Monthly sales incentive programs, contests, rewards and more. What will you do? * Must be up to date and knowledgeable on all services and products in the industry. * Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs * Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling. * Explain wireless solutions to customers in simple, easy to understand terms. * Teach customers how to enjoy their new products through successful setup and activation. How will you succeed? District Managers are responsible for overseeing all aspects of performance, training, and operations within their District. District Managers supervise management, sales, and service teams to ensure profitable operation of all locations within the District through attainment of all key performance indicators and company directives. DM's are expected to create a productive and positive work environment, provide leadership towards the achievement of maximum profitability, and growth in-line with the company values and vision. District Managers will: * Oversee sales performance of all locations within their District * Support locations with all sales, service, and operational related issues * Drive sales performance through on-going coaching, training, and development * Stay up to date on all industry information and technology * Communicate changes to their teams * Maintain and enforce all visual, housekeeping, and appearance standards * Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention * Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams * Actively recruit and interview potential talent * Train, motivate, and inspire a team to achieve maximum results What experience & "must haves" do you need? * Previous multi-unit, wireless sales management experience required * College Degree Preferred, High School Diploma, or GED required * Successful completion of background and drug screening * Reliable transportation What else do you get? * ESOP [Employee Stock Ownership Plan]- Our retirement plan designed to provide employees with an ownership interest in the company * Full Medical, Dental, and Vision Benefits * Discounted cell phone services for you + family * Tuition Reimbursement * Annual President's Club trip celebrating our top performers * Constant development and growth opportunities * Compensation commensurate with experience and signing bonus Apply Now: ******************* Inquiries: ************************** IND2

Department/Unit: Cardio-Respiratory Services Work Shift: Evening (United States of America) Salary Range: $86,650.99 - $134,309.04 The Supervisor of Cardio-Respiratory Services has the responsibilities of ensuring adequate staffing and skill mix across their assigned shift, promoting professional excellence through workforce development, and supporting AMC research activities. The Supervisors will interact daily with staff, colleagues, and the Manager to discuss issues, problems, and strategies. The Supervisor is responsible for the day-to-day shift operation, which includes but is not limited to corrective action, staff assignment, problem follow-up, staff evaluation, and clinical practice. The Supervisors will undertake various projects at the request of the Manager and report on these as requested. Active involvement in hospital intra-disciplinary QITs is an expectation. Essential Duties and Responsibilities * Understands the hospital strategic plan within scope of Supervisor, Cardiorespiratory Services, expectation and role. * Responsible to interpret and follow Physicians' orders * Ability to triage workload and complete accordingly * Representative of Cardio-Respiratory Services in support of the ideals and principles of the department and organizational culture. * Exemplifies Albany Med CARES guiding principles * Assists, as needed, the onboarding of new staff, conducting department orientation * Understands and promotes Patient and Employee Safety as our number one priority * Promotes a safe environment for patients and staff * Understands the Joint Commission and DNV patient care standards as they pertain to CRS staff, both licensed and non-licensed roles Qualifications * Associate's Degree in Respiratory Care/Cardio-Respiratory Sciences from a CoARC approved Respiratory Care Program - required * Bachelor's Degree in Cardio-Respiratory Sciences, Health Services Administration, or similar - required * 4-6 years of clinical experience in the setting of an academic medical center with clinical competency in neonatal, pediatric, and adult critical care - required * 1-3 years in the 'Charge' or 'Resource' role in the absence of the Supervisor/Manager - required * 1-3 years of pulmonary function testing experience - preferred * 1-3 years of Children's Hospital Transport skill set - preferred * Ability to read and interpret documents such as medical records, requisitions, operator's manuals and procedure manuals. * Ability to communicate effectively with staff, manager, colleagues, patients, families, and physicians. * Listens well and engages in interactive dialogue with others. * Must be able to present and function professionally in front of groups of people that may include administrators and physicians. * Ability to add, subtract, multiply, and divide in all units of measure - using whole numbers and decimals. * Ability to compute rate, ratios, and percents. * Some algebraic skills are required for calculations. * Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMHS and the tenets of the profession. * Ability to be accurate in such matters as record keeping, and to use good judgement when performing the functions of the job or when interacting with others. * Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. * Ability to adhere to AMHS policies, procedures and practices, (including AMC Cares) and to utilize AMHS's problem-solving processes for resolving grievances or disagreements. * Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. * Ability to identify problems, collect data, establish facts, assess, and draw valid conclusions. * Ability to improve job performance through attending conferences, AARC membership, and continuing education. * RRT - Registered Respiratory Therapist Upon Hire - required * CRT - Certified Respiratory Therapist Upon Hire - required * BCLS - Basic Life Support Upon Hire - required * ACLS Upon Hire - required * PALS - Pediatric Advanced Life Support Upon Hire - required * NRP - Neonatal Resuscitation Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Rarely * Lifting - Frequently * Carrying - Frequently * Pushing - Occasionally * Pulling - Occasionally * Climbing - Occasionally * Balancing - Occasionally * Stooping - Frequently * Kneeling - Frequently * Crouching - Frequently * Crawling - Occasionally * Reaching - Frequently * Handling - Frequently * Grasping - Frequently * Feeling - Constantly * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Constantly * Eye/Hand/Foot Coordination - Constantly Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Constantly * Hazards - Frequently * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Working under the supervision of the VP of Life, this position is responsible for managing a diverse department providing services in support of individuals with disabilities. The successful candidate should be a person who has a disability and/or has extensive experience working with the disability community. Purpose: Oversee and maintain the workflow of the Amsterdam Office for LIFE at RCIL. Job Duties: The successful candidate will be expected to: Hire, direct, supervise, train, evaluate and terminate staff. Supervise and monitor programs and services for quality, contract compliance standards, and statistical reporting. Meet with legislators to advocate for and support disability rights. Develop, implement, and execute new programs, initiatives, and partnership with the service delivery area. Serve as a resource on accessibility issues for individuals, organizations, and businesses. Conduct community outreach and education to raise awareness of independent living services. Network and build relationships with agencies, organizations, and businesses. Meet with legislators to advocate for and support disability rights. Collaborate with the Finance Department to develop the annual budget and monitor fiscal performance. Knowledge, Skills & Abilities: Strong understanding of budgeting, strategic planning, and disability rights. Familiarity with Section 504, ACCES-VR, IDEA, NYSCB, TBI, OPWDD, Fair Housing Act, Air Carrier Access Act, and other laws and systems that impact individuals with disabilities. Knowledge of the mental health system, Social Security, work incentives, entitlement programs, and supported employment. Spanish language proficiency is a plus. Strong oral and written communication skills. Ability to collaborate, innovate, and participate effectively in a team environment. Flexibility and responsiveness in working with a diverse population. Proficiency in public speaking, community networking, mediation, and negotiation. A valid NYS Driver's License is required. Education: A College Degree is preferred; a High School Diploma or equivalent is required. Related experience may be considered in lieu of higher education. Benefits: PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays. Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available. Wellness program with the ability to earn an additional 3 PTO days a year. 401K with up to 10% employer investment. Heavily subsidized Health Insurance with co-pays. Vision and Dental insurance. Flexible Spending Accounts-Medical and Dependent Care. Monthly contribution towards dependent care. (to offset childcare costs) Company paid Life Insurance and Identity theft protection. (LifeLock) Employee Assistance Program. Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims. Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven. Free covered parking. Additional benefits available. Travel Required: Yes Location: Amsterdam, NY RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations of the MSC team, ensuring exceptional member service and optimal performance. This role involves managing a team of Member Service Representatives (MSRs) to ensure efficient and effective member satisfaction goals and maintaining operational standards. The Supervisor will also be responsible for guiding, coaching, mentoring, and evaluating team members to achieve performance targets and uphold established service standards. Essential Job Functions/Responsibilities: Supervise a team of Member Service Representatives and Senior Member Service Representatives, providing guidance, support, and performance feedback. Conduct regular one-on-one coaching sessions and performance reviews to enhance team members' skills, address areas of improvement, and provide consistent high-quality member experiences. Conduct regular team meetings to communicate goals, expectations, and updates. Address high-level member escalations and complex inquiries, providing effective resolutions in a timely manner. Collaborate with other departments to resolve issues and improve member satisfaction. Ensure escalated issues are triaged and tracked for effective and timely resolution. Monitor and evaluate individual and team performance to meet or exceed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Prepare and present regular reports on team performance, member feedback, and operational metrics to MSC Managers. Use data to make informed decisions and drive improvement. Utilize call monitoring and reporting tools to analyze trends, identify areas for improvement, and implement corrective actions in partnership with Broadview's Employee Experience (HR) team. Collaborate with other departments to address cross-functional issues and enhance overall organizational efficiency i.e., training programs. Monitor call quality and member interactions to ensure compliance with company standards and procedures. Participate in Quality Assurance calibration sessions. Track staff utilization, oversee assigned schedules, and handle intra-day scheduling adjustments to ensure coverage for phone inquiries from members. Manage attendance and time-off requests to maintain productivity levels. Serve as a liaison with MSC Managers to ensure all information is efficiently disseminated. Keep abreast of industry developments including but not limited to changes in regulations and share information appropriately. Perform duties of Escalation Lead, Senior MSR, and MSR responsibilities when required. Other duties as needed. Minimum Job Qualifications: Associate's degree from an accredited institution or at least 3 years of relevant experience required. Bachelor's degree preferred; will consider experience in lieu of degree. Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank or credit union. Excellent problem-solving, organizational, analytical, verbal, and written communication skills. Demonstrated ability to lead a team using well-developed interpersonal skills by providing coaching, feedback, training, and development. Ability to effectively identify requirements and negotiate solutions with both internal staff and vendors. Strong decision making and time management skills with the ability to manage multiple projects/duties. Familiarity with Fiserv and Alkami software solutions is strongly preferred. Results driven, service oriented, self-motivated, and able to work independently. Trustworthy with the ability to maintain the highest level of integrity and trust. Proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint. Ability to work in a multi-application environment. Flexible to work a structured schedule that includes evening and weekend hours in an in-office model. Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 annually, plus a competitive benefits package. Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Annual Salary Range: $60,405.80 - $70,000 Description: Working under the supervision of the VP of Life, this position is responsible for managing a diverse department providing services in support of individuals with disabilities. The successful candidate should be a person who has a disability and/or has extensive experience working with the disability community. Purpose: Oversee and maintain the workflow of the Amsterdam Office for LIFE at RCIL. Job Duties: The successful candidate will be expected to: Hire, direct, supervise, train, evaluate and terminate staff. Supervise and monitor programs and services for quality, contract compliance standards, and statistical reporting. Meet with legislators to advocate for and support disability rights. Develop, implement, and execute new programs, initiatives, and partnership with the service delivery area. Serve as a resource on accessibility issues for individuals, organizations, and businesses. Conduct community outreach and education to raise awareness of independent living services. Network and build relationships with agencies, organizations, and businesses. Meet with legislators to advocate for and support disability rights. Collaborate with the Finance Department to develop the annual budget and monitor fiscal performance. Knowledge, Skills & Abilities: Strong understanding of budgeting, strategic planning, and disability rights. Familiarity with Section 504, ACCES-VR, IDEA, NYSCB, TBI, OPWDD, Fair Housing Act, Air Carrier Access Act, and other laws and systems that impact individuals with disabilities. Knowledge of the mental health system, Social Security, work incentives, entitlement programs, and supported employment. Spanish language proficiency is a plus. Strong oral and written communication skills. Ability to collaborate, innovate, and participate effectively in a team environment. Flexibility and responsiveness in working with a diverse population. Proficiency in public speaking, community networking, mediation, and negotiation. A valid NYS Driver's License is required. Education: A College Degree is preferred; a High School Diploma or equivalent is required. Related experience may be considered in lieu of higher education. Benefits: PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays. Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available. Wellness program with the ability to earn an additional 3 PTO days a year. 401K with up to 10% employer investment. Heavily subsidized Health Insurance with co-pays. Vision and Dental insurance. Flexible Spending Accounts-Medical and Dependent Care. Monthly contribution towards dependent care. (to offset childcare costs) Company paid Life Insurance and Identity theft protection. (LifeLock) Employee Assistance Program. Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims. Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven. Free covered parking. Additional benefits available. Travel Required: Yes Location: Amsterdam, NY RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Matrix New World Engineering, a part of True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. Explore further at ************ and True-Environmental.com to discover the full scope of our capabilities. We are seeking an experienced Senior CAD Technician/Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects. The ideal candidate will have a strong background in AutoCAD Civil 3D, and or MicroStation, solid understanding of survey workflows, and hands-on experience working on projects for MTA, DDC, DEP, DOT, Parks, and other public agencies.What you'll do Draft and produce survey drawings including topographic, boundary, ALTA/NSPS, right-of-way, and utility surveys in compliance with agency standards. Process field data and generate accurate base maps and digital terrain models (DTMs). Ensure CAD deliverables meet NYC agency CAD standards, coordinate systems, and layer naming conventions. Collaborate with field crews, project managers, and engineers to maintain data consistency and resolve discrepancies. Prepare record maps, easement maps, as-built drawings, and legal description exhibits. Organize and manage CAD files and survey data efficiently across multiple projects. Support proposal and QA/QC efforts by maintaining documentation and CAD templates. Minimum Qualifications 5+ years of CAD drafting experience in land surveying or civil design. Proficiency in AutoCAD Civil 3D (required); familiarity with MicroStation. Demonstrated experience with New York City and State agency projects (MTA, DDC, DEP, DOT, Parks, etc.). Strong understanding of survey data processing, coordinate systems, and geospatial references. Preferred Qualification Excellent attention to detail, communication, and organizational skills. Ability to work independently while coordinating with multi-disciplinary teams. Associate degree or higher in Surveying, Civil Technology, or related field preferred. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.