Catering & Premium Service Manager
Service manager job in Farmville, VA
The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Job Responsibilities
? Develop and complete catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Deliver consistent quality in planning and carrying out events
? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
? Assist clients in planning special events and providing creative solutions to clients? needs
? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
? Responsible for delivering food and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Ensure accurate reporting of all catering related revenue, expenses, and receivables
? Recruit, train, schedule and develop team members
? Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 2 years of experience
? Prior experience in a management or supervisory role preferred
? Previous experience in events, hospitality and catering preferred
? Requires a bachelor?s degree or equivalent experience
? Available to work event-based hours
? Must have excellent communications skills
? Complete Food Handlers and Alcohol Service Certifications as required
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Ability to stand for extended periods of time
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
General Manager- Longwood University
Service manager job in Farmville, VA
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Sr Manager AI ML
Service manager job in Richmond, VA
Essential Responsibilities:
Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships
Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams' achievements
Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
Develop people through effective communication and ongoing feedback
Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis
Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience
Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc.
This role will have on-call expectations to be available for major incidents and issues that affect your team's applications.
Minimum Qualifications:
Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
Optional for sponsorship needs: Master's Degree in Computer Science, Computer Engineering, or relevant technical field
10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
5+ years' experience managing direct reports
5+ years' experience with microservices software architecture
5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
5+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future
Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
Proficient in developing in Python
Experience with scripting languages such as shell scripts
Experience in DevOps practices, testing frameworks, and CI/CD
Experience with Model Development and Deployment (MLFlow, Azure ML)
Experience with container orchestration (Kubernetes, Docker)
Experience communicating and working across functions to drive organization-wide solutions
Preferred Qualifications:
Previous experience deploying large-scale applications on Azure
Familiarity with MLOps and industry-standard machine-learning Python libraries
Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
Proficient in an object-oriented programming language (i.e. C#, Java)
Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations
Software Specific Qualifications:
Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
Proficiency developing and debugging in Python
Experience with Model Development and Deployment (MLFlow, Azure ML)
Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
Experience with scripting languages such as shell scripts
Experience in DevOps practices, testing frameworks, and CI/CD
Proficiency in version control systems (Git) for AI/ML model versioning
Experience with container orchestration (Kubernetes, Docker)
General Store Manager
Service manager job in Richmond, VA
Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
What we offer:
Salary, plus weekly, monthly, and annual incentive-based compensation.
Paid Time Off (PTO)
Medical, Dental, Vision benefits
401k -match up to 4%
Branch Manager
Service manager job in Richmond, VA
We appreciate all applications; however, only candidates whose qualifications closely match our needs will be contacted regarding next steps.
Company Background
A fast-growing landscaping company is seeking an experienced and driven Branch Manager to lead one of its key locations. This role is ideal for a hands-on leader with strong operations, sales, and team-management experience in the landscaping industry.
The Position
The Branch Manager will oversee all branch operations including P&L management, sales, team leadership, client service, and operational excellence. This leader will play a key role in profitability, client retention, and organizational growth. The role reports directly to the President.
Primary responsibilities include:
Lead branch P&L, budgeting, forecasting, and performance against financial, operational, and safety targets
Build and maintain client relationships; drive new business and renewals
Ensure safe, efficient, and high-quality delivery of commercial landscape services
Oversee field operations in partnership with the Operations Manager
Recruit, hire, train, and develop supervisors and crew members
Conduct performance reviews and implement coaching or corrective actions
Lead weekly/monthly meeting cadence across Sales, Operations, Safety, Finance, and Talent
Drive continuous improvement in processes, efficiency, and service delivery
Qualifications and Candidate Background
The ideal candidate will have:
8+ years of experience of total experience, at least 2+ years in management
Proven experience in operations, sales, and account management
Strong communication and interpersonal skills; Spanish a plus
Solid understanding of budgets, cost control, labor planning, and reporting
Location
The position is located in Richmond, VA.
Assistant Manager - Hospitality -
Service manager job in Petersburg, VA
Additional Job Info:
Additional $1.50/hr. for working 10pm-6am
Are you the type of person who gets your kickz from making someone's day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!
If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality!
In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!
Looking for leadership experience? You got it! You'll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager's absence.
But don't worry all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
Responsibilities:
Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
Have a say in who works, and when
Handle customer questions, complaints and concerns
Keep an eye on work fam compliance with Sheetz policies, procedures and programs
Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
Check in on end-of-day tasks to make sure they aren't skipped
Keep the shelves packed via proper placement, pricing and re-filling of merchandise
Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste
Qualifications:
Education
High School Diploma or GED required.
Two-year degree in a business related field preferred.
Successful completion of certification testing as needed.
Experience
One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.
Licenses/Certifications
ServeSafe
Any other legally required certification
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
FT Manager Customer Service (H)
Service manager job in Richmond, VA
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
JOB DESCRIPTION
Count on me - We know what to do, we make it easy, we do our part and we care!
Job Title: Customer Service Manager
Success Factors Job Code: 1300548
Department: Front End
Reports To: Store Manager
Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable
Hire, train, and develop associates to meet department needs
Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports
Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture
Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations
Control store expenses through proper ordering, care for supplies and equipment
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications
Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times
Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes
Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions
Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Ensures compliance with local, state and federal regulations
Adheres to all company guidelines, policies and standard practices
Maintains security standards
Successfully complete Computer Based Training (CBT) and Training guide
Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
Performs all other duties as assigned
Qualifications:
A high school graduate or equivalent preferred
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques preferred
Excellent interpersonal, organizational, communication and customer service skills
Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements:
Ability to use computers, smart devices, and other communication systems required to perform job functions
Ability to use hand held computers for orders, mark downs, scan outs, and inventory
Stand 100% of the time, frequently walking short distances
Ability to push or pull up to 2000 pounds using a pallet jack or float
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices, dates, and other written documents
08/24/2021: Change in job code from 401 to SF job code 1300548
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
EMC - SERVICE - FIELD SUPERVISOR
Service manager job in Richmond, VA
Who We're Hiring: EMC Mechanical Services is looking for a Service Field Supervisor to join our team! The Service Field Supervisor oversees daily field operations for the service division, ensuring technicians perform high-quality work, meet safety and compliance standards, and deliver excellent customer service. This role serves as the bridge between field technicians, dispatch, project managers, and clients-providing leadership, technical support, and accountability in day-to-day service activities.
Who We Are:
EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence.
What You'll Do:
Field Supervision & Leadership
* Lead, coach, and develop service technicians to improve technical ability, customer relations, and efficiency.
* Oversee daily schedules, assignments, and dispatch coordination to ensure timely response to service calls.
* Perform regular site visits to monitor workmanship, quality control, and safety compliance.
Customer Service & Communication
* Act as the primary point of contact for clients during service operations.
* Resolve on-site issues, complaints, or escalations promptly and professionally.
* Ensure technicians deliver work that meets or exceeds customer expectations.
Operational Oversight
* Review work orders, job tickets, and service reports for accuracy and completeness.
* Track labor hours, productivity, and job costs; provide feedback to improve efficiency.
* Ensure company vehicles, tools, and equipment are properly maintained and utilized.
Safety & Compliance
* Enforce OSHA, state, and company safety standards on all service sites.
* Conduct safety talks and verify PPE and safe work practices are in use.
* Document and report incidents, near misses, and corrective actions.
Administrative Duties
* Report daily on technician performance, completed jobs, and issues encountered.
* Support workforce planning by recommending manpower needs, training, or cross-coverage.
* Collaborate with dispatch and service managers on scheduling, billing, and project handoff.
Customer Service Manager
Service manager job in Glen Allen, VA
Job Description
Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts
We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments.
What are some valuable talents to bring to Holiday Barn?
Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must.
Some Responsibilities
Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring.
Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals.
Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values.
The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions.
Have fun! We get to play with dogs and cats every day at one of Richmond's oldest and largest pet resorts.
This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.
Requirements
2 years recent experience in providing excellent customer service.
2 years supervisory experience.
Strong leadership skills.
Data entry skills and proficiency with Windows applications.
Proven success with multi-tasking in a fast paced, team-based environment with attention to detail.
High School Diploma.
Basic pet knowledge and a love of dogs and other pets.
We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.
Full-time employees may be eligible for access to company-sponsored medical, dental and vision insurance, company-paid life and, long-term disability insurance, and paid time off.
Pay for this position begins at $24.00 - $30.00 per hour.
All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents.
Holiday Barn is a drug-free workplace.
Holiday Barn is an equal opportunity employer.
Guest Operations Manager of Guest Services and Museum Store
Service manager job in Richmond, VA
Title: Guest Operations Manager of Guest Services and Museum Store
State Role Title: Retail Manager III
Hiring Range: Commensurate with experience
Pay Band: 5
Agency Website: ****************
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is seeking an energetic, people-first professional to lead its Guest Services, Museum Store and Concessions teams. If you are a leader who thrives on creating unforgettable guest experiences, this will be more than just a management role, it's a chance to shape lasting impressions of every individual who walks through our doors.
As the Guest Operations Manager of Guest Services and Museum Store, you'll oversee all aspects of guest-facing operations, from the excitement of ticketing and admissions to the buzz of the Museum Store and the enjoyment of our concessions during events and exhibitions. You'll develop and lead a dedicated team to deliver seamless, engaging, and memorable interactions. Whether it's coordinating special pop-up shops for touring exhibitions or optimizing the membership sales experience, your work will directly impact how guests connect with science, inspiring learning and creativity.
This position will hire and train staff, coordinate schedules and help foster an environment of teamwork and professionalism, ensuring a superior experience for all museum guests. You will be responsible for managing event ticketing, troubleshooting issues, answering phone inquiries, engaging and responding to guest needs, and increasing membership sales. This position is also responsible for coordinating with the foundation membership department and the education department in scheduling groups and staffing public events when on-site sales are needed. The Manager will develop and implement policies in coordination with other departments to ensure an informed and knowledgeable frontline staff with regard to exhibitions, permanent collections and all museum programming and events.
Additional responsibilities include generating sales with a focus on increasing sales on a monthly and annual basis, incentivizing and motivating staff to drive sales, creating a positive shopping experience with guests and assisting in the museum's core values in its role of providing an excellent guest/shopper experience through customer service.
If you're passionate about service, inspiring teams, and want to be at the heart of something meaningful, we'd love to hear from you.
Benefits
The position offers a competitive benefits package including medical, dental, vision, FSA, HRA, HSA, life insurance, 457 and pension plan, short and long-term disability and employee assistance program. The Science Museum has a generous paid time off policy, including vacation leave, four days family & personal leave, eight sick days per year and 13 paid holidays.
Minimum Qualifications
The ideal candidate will possess exceptional leadership skills and sound judgment. They will be a dynamic, thoughtful leader with a passion for exceptional guest experiences and a calm, solutions-oriented mindset. The ideal candidate thrives in a fast-paced, ever-changing environment and brings at least 5 years of leadership or supervisory experience. Must be confident working independently, proactive in identifying and solving problems and comfortable engaging with a diverse public and coaching team members. A strong working knowledge of POS and ticketing systems, business math, and guest service best practices is required. Must be fluent in Google Suite and bring a creative, resourceful approach to problem-solving. Emergency response and current First Aid/CPR certification are required as well as the ability to work a flexible schedule including evenings, weekends and holidays.
Additional Considerations
A comprehensive understanding the Science Museum of Virginia's exhibits, programs, pricing, and events, or a strong understanding of the local community and region is a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. If the position is an open until filled recruitment; the position will remain open for a minimum of 5 workdays or until the position is filled. Each application is reviewed for documentation that shows the applicant meets the minimum and additional qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. The RMS website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Multiple positions may be filled from this recruitment within 90 days of the closing date. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices.
The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities. Reasonable accommodations are available upon request.
As a V3 (Virginia Values Veterans) employer the Science Museum Welcomes Veterans to apply! We provide hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume.
Selected candidate(s) must successfully pass a criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
The Science Museum will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: Human Resources
Phone: ************
Email: **********
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Easy ApplyField Service Supervisor
Service manager job in Richmond, VA
• Develops and implements best practices and procedures to enhance business growth.
• Manages service personnel to ensure they meet customer's expectations and requirements.
• Ensures that every technician has the proper training and certifications to meet the needs of the job.
• Schedules service jobs and assigns personnel to specific jobs and duties.
• Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely.
• Ensures the service team adheres to all new SOP's, KPI's and Lean Six Sigma programs.
• Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes.
• Participates with Manager in hiring new Field Service Technicians.
• Tracks all training for each technician.
• Performs other duties as assigned.
COMPANY INFORMATION
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyLead Service Technician
Service manager job in Richmond, VA
at Whaley Foodservice
***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow.
********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including
Sign-On Bonuses for Experienced Technicians
Company Vehicle | Mobile Device | Uniforms
Meters & Test Equipment
Industry Certification
401k & Profit Sharing
Paid Holidays & Vacation
Medical & Dental Benefits
Short-Term Disability | Long-Term Disability Insurance (company paid)
Life Insurance (company paid)
To learn more about current opportunities, visit Whaley Careers: ********************************* Summary:
The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.
Details:
Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
Communicates status updates for part order(s) and repairs with branch support and customer.
Completes service calls accurately and timely.
Audits truck stock to ensure required parts are stocked.
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
Meets on-call requirements.
Required Education | Experience
Three years of experience in commercial kitchen repair and or refrigeration.
Must be 18 years of age.
Completion of a satisfactory background check and drug screen is required.
Valid Driver's license and driving record that aligns with our safety standard.
Skills and Abilities
Ability to work independently
Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
Journeyman License and or CFESA certification not required but would be a plus.
Strong attention to detail.
Excellent communication and soft skills.
Good driving record
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyLead Service Technician
Service manager job in Richmond, VA
Description ***HIRING IMMEDIATELY!!!**** ***Sign On Bonus Available for Qualified Service Technicians*** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.Visit "Whaley Careers" to find your place to grow.
********************************* Pay Rate: $31.00-39.00/hour* At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including
Sign-On Bonuses for Experienced Technicians
Company Vehicle | Mobile Device | Uniforms
Meters & Test Equipment
Industry Certification
401k & Profit Sharing
Paid Holidays & Vacation
Medical & Dental Benefits
Short-Term Disability | Long-Term Disability Insurance (company paid)
Life Insurance (company paid)
To learn more about current opportunities, visit Whaley Careers: ********************************* Summary:
The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.
Details:
Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
Communicates status updates for part order(s) and repairs with branch support and customer.
Completes service calls accurately and timely.
Audits truck stock to ensure required parts are stocked.
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
Meets on-call requirements.
Required Education | Experience
Three years of experience in commercial kitchen repair and or refrigeration.
Must be 18 years of age.
Completion of a satisfactory background check and drug screen is required.
Valid Driver's license and driving record that aligns with our safety standard.
Skills and Abilities
Ability to work independently
Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
Journeyman License and or CFESA certification not required but would be a plus.
Strong attention to detail.
Excellent communication and soft skills.
Good driving record
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyService Supervisor *SIGN ON BONUS*
Service manager job in Richmond, VA
Join Our Team as a Service Supervisor at James River Villas in Richmond, VA!
Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at James River Villas in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!
Why Join Us?
At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP).
What You'll Do:
As a Service Supervisor, you'll lead the maintenance efforts for our James River Villas property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment.
Key responsibilities include:
Overseeing and completing apartment maintenance and repairs
Managing work orders and apartment turnovers
Performing preventative maintenance to keep all systems running smoothly
Leading maintenance team members, providing guidance and support
Maintaining a high standard of customer service and property upkeep
No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference.
What We're Looking For:
3 - 5+ years of experience in residential property maintenance (or similar fields)
CFC and HVAC certification required
Strong training in plumbing and electrical systems
Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
A valid driver's license and the ability to travel to between properties if needed
Strong leadership and communication skills
A positive, solution-oriented attitude and exceptional problem-solving abilities
If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you!
Ready to Take the Next Step?
Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team!
Thalhimer is an equal opportunity employer.
What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.
Payments and Digital Services Supervisor
Service manager job in Chester, VA
ROLE
PURPOSE
Auto-ApplyLevel III Advanced Services Technician (AUT, PAUT, TOFD, ET, DR/CR) - Virginia
Service manager job in Tappahannock, VA
Job Details Tappahannock, VADescription
• Develop advance examination techniques of materials in accordance with procedures, codes, standards, and specifications. • Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
• Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
• Be able to prepare written instructions and to organize and report the results of examinations.
• Work independently and support team members. Perform other job related tasks as needed and assigned by supervisors.
• Administer examinations (written and practical) and providing training to Level II Technicians and Trainees.
Perform other job-related tasks as assigned by management
Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections . Knowledge of NDT equipment . High School Diploma or equivalent Requirements . Complete and pass a DISA Background check .
Complete and pass all required Drug Screens . Complete and pass site specific safety council . MUST TEST OUT IN ALL REQUIRED METHODS WITH XCEL
Qualifications
• Level III UT with PAUT certification required.
• 5+ years of UT/PAUT experience.
• Travel required.
• Additional NDT Level III preferred (MT/PT/ET/VT/RT - CR/DR) - Meet the minimum requirements of an NDT Level III Technician; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
Desired Competencies: Strong work ethic. Dependable, Exceptional safety and quality awareness. Mechanical aptitude. Adaptable to changing schedules. Exceptional attention to detail. Teamwork. Ability to follow directions and procedures XCEL NDT, LLC. is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
Work Conditions/Physical Requirements:
Move, carry and lift objects in excess of 50 pounds
Climb and perform work from ladders, stairs and scaffolding in excess of 100 feet, continuously throughout shift
Be able to climb ladders and platforms up to 250 feet with a harness and lanyard
Be able to step up into vehicles or onto equipment
Work extended hours and stand for extended periods of time
Work in indoor and outdoor environments in conditions of extreme heat and cold
Work in and near industrial hazards
Senior Customer Solutions Engineer - IMS Professional Services
Service manager job in Richmond, VA
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Lead Home Service Technician Handyman
Service manager job in Spotsylvania Courthouse, VA
Replies within 24 hours Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Role: Lead Home Service Technician Handyman
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
Cover related vehicle expenses such as gas, oil changes, etc. *varies by location.
TruBlue t-shirts, polos, and other company gear for the team
Strong office support
TruBlue of Culpeper is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. We want to hear from you if you have 10 or more years of paid experience in general carpentry and handyman work.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades and remodel
Drywall repair, patching, and caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair and remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US and speak fluent English.
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $27.00 - $35.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Auto-ApplyDirector of Surgical Services
Service manager job in Hopewell, VA
Job Title: Director of Surgical Services
Location: Hopewell Virginia $96,000 Minimum $124,000 midpoint Sign up and relo bonus on case by case basis Schedule: Full-time | On-site | 24/7 Departmental Oversight
The Director of Surgical Services provides strategic leadership and operational oversight for the perioperative team, ensuring safe, high-quality patient care while driving departmental performance and staff engagement. This position holds 24/7 accountability for all surgical services and plays a key role in advancing clinical excellence, patient satisfaction, and organizational goals.
Key Responsibilities:
Lead perioperative operations, ensuring adherence to safety protocols, quality standards, and regulatory compliance.
Identify and address actual and potential service issues with appropriate, sustainable solutions.
Participate in hospital-wide committees and act as a liaison for departmental interests and initiatives.
Enhance the surgical services patient experience through evidence-based practices and performance improvement strategies.
Provide leadership development through coaching, performance feedback, and individualized development plans.
Promote staff engagement through transparent communication, recognition, and inclusion in decision-making.
Develop and implement surgical services programs aligned with the hospital's mission and goals.
Oversee process improvement (PI) initiatives and ensure continuous evaluation of care quality.
Maintain fiscal responsibility, including budgeting, cost control, and capital equipment planning.
Enforce compliance with hospital policies, accreditation standards, and environmental and personnel safety regulations.
Foster collaborative relationships with internal stakeholders and external partners.
Participate in staff and patient rounding; identify and mentor emerging leaders.
Serve as a visible, approachable leader who represents surgical services with professionalism and integrity.
Advance strategic growth initiatives and positioning the OR as the preferred choice for patients, physicians, and payers.
Champion a culture of exceptional patient service and uphold the organization's mission, values, and Code of Conduct.
Perform other duties as assigned.
Qualifications:
Education:
Bachelor's degree in Nursing (BSN) required. Master's degree in Nursing, Healthcare Administration, or related field preferred.
Licensure & Certification:
Current RN license in the state of practice (required)
CNOR (Certified Nurse Operating Room) preferred
CSSM (Certified Surgical Services Manager) preferred
Experience:
Minimum of 3 years in a healthcare leadership role, preferably within surgical or perioperative services
Why Join Us?
We are committed to delivering outstanding surgical care while fostering a collaborative and empowering work environment. Join a team where your leadership will make a measurable impact on patient outcomes, staff satisfaction, and community health.
Apply today and lead the future of surgical services.
Lead Service Technician
Service manager job in Richmond, VA
* HIRING IMMEDIATELY!!! * Sign On Bonus Available for Qualified Service Technicians* Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.
Visit "Whaley Careers" to find your place to grow.
*********************************
Pay Rate: $31.00-39.00/hour*
At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including
* Sign-On Bonuses for Experienced Technicians
* Company Vehicle | Mobile Device | Uniforms
* Meters & Test Equipment
* Industry Certification
* 401k & Profit Sharing
* Paid Holidays & Vacation
* Medical & Dental Benefits
* Short-Term Disability | Long-Term Disability Insurance (company paid)
* Life Insurance (company paid)
* Enjoy the benefits of our Town Shares Program - share in our company's success!
To learn more about current opportunities, visit Whaley Careers: *********************************
Summary:
The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.
Details:
* Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
* Communicates status updates for part order(s) and repairs with branch support and customer.
* Completes service calls accurately and timely.
* Audits truck stock to ensure required parts are stocked.
* Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
* Meets on-call requirements.
Required Education | Experience
* Three years of experience in commercial kitchen repair and or refrigeration.
* Must be 18 years of age.
* Completion of a satisfactory background check and drug screen is required.
* Valid Driver's license and driving record that aligns with our safety standard.
Skills and Abilities
* Ability to work independently
* Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
* Journeyman License and or CFESA certification not required but would be a plus.
* Strong attention to detail.
* Excellent communication and soft skills.
* Good driving record
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-Apply