Service representative jobs in Berkeley, CA

Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Responsibilities Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Recruiter Details: Vishakha Singh Sr IT Recruiter E-mail: ************************************* Internal id- 25-55092 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively. #J-18808-Ljbffr

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Summary of Responsibilities: NeilMed Pharmaceuticals, Inc. is looking for an experienced Customer Service Representative to join our team. This role is based in our Santa Rosa, CA office. This is a fantastic opportunity for a customer-oriented, highly motivated individual who is interested in joining the # 1 brand of over-the-counter saline applications for nasal and sinus care in the US and worldwide. The Customer Service/Inside Sales Representative will maintain a high level of professionalism while providing support for the Company's sales growth through timely and accurate responses to customer orders, requests and inquiries over the phone and via e-mail. The Customer Service/Inside Representative will ensure that orders are entered, tracked, fulfilled and delivered in a timely manner. In addition, the Customer Service/Inside Sales Representative will place outbound sales calls to existing clients and cold call new clients. Key Responsibilities: Respond to customer requests and questions regarding service, products and account information Respond to customers via phone, fax, mail, and e-mail in a timely and courteous manner Analyze and rectify customer concerns using established procedures and medical device regulations Provide appropriate technical and/or product-related information Place outbound sales calls to new and existing clients Effectively communicate customer issues and concerns to all applicable internal staff members Document all contacts, actions, and responses in customer database Organize and maintain file system; files correspondence and other records Maintain a current working knowledge of products and/or services Prepare reports and correspondence as needed Perform other duties as assigned by supervisor KNOWLEDGE/EDUCATION Minimum High School or GED diploma. Bachelor's degree preferred. JOB EXPERIENCE Minimum 3 years of related experience Experience in regulated industry preferred SKILLS/COMPETENCIES Courteous and professional manner Excellent customer service skills Excellent verbal and written communication skills; ability to effectively communicate with people at all levels and from various backgrounds Proficient on Microsoft Word and Excel Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Ability to work independently and as a member of a team Ability to understand and follow written and verbal instructions Accurate attention to detail Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Solid understanding of company products and services Benefits Medical, Dental, and Vision 401k All California Law PTO 50k Life Insurance (paid by NeilMed)

Regular Your opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

We are seeking a Clinical Lab Representative with experience in EPIC Beaker to join our team. The ideal candidate will have a strong clinical laboratory background, excellent attention to detail, and a working knowledge of basic insurance processing. This role ensures smooth lab operations, accurate test documentation, and proper insurance verification. Key Responsibilities: Enter, track, and manage laboratory test orders and results using EPIC Beaker. Support daily lab operations and workflow, ensuring timely and accurate processing of lab tests. Verify patient insurance coverage and eligibility for lab tests. Assist with billing issues, including claim denials or rejections. Coordinate with doctors, nurses, and billing teams to resolve insurance or lab-related issues. Maintain accurate documentation and compliance with laboratory and regulatory standards. Provide excellent customer service to patients and internal teams. Required Qualifications: Minimum 1 year of experience in a clinical lab environment. Experience with EPIC Beaker or other laboratory information systems. Basic knowledge of insurance processing, billing, and claim verification. Strong organizational and communication skills. Attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Familiarity with CPT/HCPCS coding for lab procedures. Previous experience in a hospital or healthcare system lab. Knowledge of regulatory standards (CLIA, HIPAA).

Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred

Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Job Description We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese. Candidate must: Be reliable and well organized Have strong work ethic Be reliable and professional Excellent customer service skills Positive attitude Ability to multi-task in a busy environment Possess basic computer skills Detail-oriented Hard working Responsibilities (but are not limited to) : Answering the phone and scheduling appointments Greet clients Processing payments and gift voucher Salon opening or closing duties Keep reception area tidy, clean, and organized Recommend treatments/services to clients and up sell services Provide assistance and support to owners and technicians Maintain beverage area clean and restocked Maintain wait area and other common area clean Help with inventory and restocking supplies Language: Vietnamese (Required) Benefit: Flexible schedule Job Types: Full-time, Part-time Pay: $14.14 - $15.00 per hour COVID-19 considerations: All customers are required to wear a mask and temperature checked at check in

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ One of our clients has a temporary position open for CareMore Sales Extender located in San Jose, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 255 N White Road, San Jose CA 95127 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.46/hr SUMMARY: Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service. As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs. Job Responsibilities Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities. Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities. Utilize product and process knowledge to coach team members and quickly resolve client escalations. Build a strong network of collaborative partnership across the Firm. Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures. Responsible for recruiting, interviewing and making hiring decisions for the team. Required Qualifications, Capabilities, and Skills Five or more years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************

Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service. As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs. Job Responsibilities Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities. Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities. Utilize product and process knowledge to coach team members and quickly resolve client escalations. Build a strong network of collaborative partnership across the Firm. Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures. Responsible for recruiting, interviewing and making hiring decisions for the team. Required Qualifications, Capabilities, and Skills Five or more years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************

Full-time Description Join Our Team as a Client Experience Specialist! At the San Francisco SPCA, we believe in creating a world where all animals and people thrive together. Our Community Medicine department is expanding, and we are looking for a passionate Client Experience Specialist to join our mission-driven team. This role is perfect for someone who is dedicated to making a difference in their community, who sees the good in others, and who is committed to delivering high-quality care to those who need it most. Why Work with Us? As a Client Experience Specialist with the San Francisco SPCA, you will play a crucial role in ensuring that all members of our community-whether human or animal-receive the best possible care in an atmosphere of compassion and empathy. You will be the first point of contact for clients seeking veterinary care through our Spay/Neuter Clinic, Mobile Vaccine Clinic, Community Veterinary Clinic, and Community Cats Program. You will help to ensure that everyone, regardless of background or financial status, receives the care they need, all while being part of a team that values community, kindness, and making an impact. What You'll Do: Be the face of compassionate care: Greet clients with warmth and professionalism, whether in person, over the phone, or through online communications. Create a welcoming space: Ensure that each clinic and community program environment fosters a positive and respectful atmosphere for both pets and people. Support our mission: Provide accessible care to underserved communities, helping to prevent disease, reduce animal abandonment, and promote wellness for all animals. Collaborate with a dedicated team: Work alongside community leaders, veterinary professionals, volunteers, and fellow team members to offer high-quality services to our diverse clientele. Help spread the word: Engage with clients through outreach, ensuring that they are aware of the services we offer, including follow-up communication and education. Work with integrity: Uphold our commitment to ethical practices, providing care and service without judgment while maintaining confidentiality and professionalism. Requirements What We're Looking For: We're seeking someone who: Is deeply committed to the well-being of both animals and people, and believes in the power of accessible care to change lives. Has a strong desire to work in a community-focused role, building lasting relationships with clients and fostering trust in every interaction. Can handle sensitive situations with compassion, especially when it comes to communicating financial aspects of care or navigating difficult circumstances. Enjoys a fast-paced, dynamic environment and can manage a variety of tasks efficiently, from client registration to outreach and clinic support. Has excellent communication skills and a friendly, welcoming personality. Is available to work regularly on weekends and other shifts as needed to support the needs of our community. Additional Qualifications: High School Diploma or GED required. At least 2 years of relevant experience or 2 years of college education preferred. Veterinary clinic or animal care experience a plus. Fluency in Spanish, Mandarin, or Cantonese is a bonus. Ability to lift up to 50 pounds and work in a shelter/animal hospital environment. Compensation: The starting hourly wage for this position depends on the depth and breadth of experience. The expected range is$25 - $30 per hour. Why Join Us? At the San Francisco SPCA, you'll be part of a team that truly values each person's unique contributions. We offer a collaborative, supportive environment where your work makes a direct impact on both the animals and the people we serve. In addition to competitive compensation, we offer a comprehensive benefits package, including paid time off, health insurance, retirement plans, and more! Equal Opportunity Employer: The SF SPCA is an Equal Opportunity Employer and conducts background checks and drug screenings, as applicable. Salary Description $25 - $30 / hour

Relevant Experience (Yrs) : 10+ Years 10+ years of relevant consulting Extensive experience in writing BRD, Functional Specification documents, and project management Worked effectively and closely with several project managers to co-ordinate, track and monitor project progress and status Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA) In-depth understanding of the capabilities and constraints of CRM application Experience in solution design, implementation and testing of the CRM applications Applied knowledge of CRM and the Service Must have good experience in business analysis, group facilitation, software design ,development and Testing Qualifications Preferred Experience Consultant Certification is a plus Contact Center Business Process / Sales Process Knowledge on Healthcare/Insurance Industry Call Center experience would be beneficial Experience with CRM Projects especially with SFDC implementation a huge plus Additional Information Job Status: Full Time Eligibility: EAD GC or GC or US Citizens Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred

Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition. Role Description This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner. Qualifications Proficiency in Account Management and Sales to support client relationships and drive business growth Strong Customer Service skills to address client needs effectively and enhance satisfaction Excellent Communication skills suitable for interacting with clients and internal teams Ability to assist in Training new clients by providing clear guidance on products and services Organizational and time management skills to handle multiple client accounts efficiently Experience in the food & beverage or coffee industry is a plus (not required) Winning attitude, excellent teamwork and a passion for coffee (a must) High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred