Service representative jobs in Broken Arrow, OK

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Customer Service Representative/Route Service Representative
Gateway Services Inc. 4.6
Service representative job in Tulsa, OK
Customer Service Representative/Route Service Representative - Trusted Journey 📍 Tulsa, OK | M-S 7:30AM-4:30PM | FT (40 hrs + overtime as needed; hours will vary)💲 Pay Range: $16.00-$21.00/hr (Based on overall skill and experience) Why This Care Center is Special Imagine being part of a small, family-like team where every member truly cares-not just about the work, but about each other and the families we serve. At Trusted Journey, we're more than a care center; we're a close-knit group of pet lovers dedicated to guiding families through one of the most meaningful moments of pet ownership: saying goodbye. Here, compassion isn't just a word-it's the heart of everything we do. If you're looking for a role where your empathy, initiative, and pride in your work make a real difference, join us and become part of a team that feels like home. If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $16.00-$21.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov#INDCSR
$16-21 hourly Auto-Apply 9d ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Service representative job in Broken Arrow, OK
is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES : No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$25k-31k yearly est. Auto-Apply 9d ago
Licensed Insurance Customer Service
Robert Long-State Farm Agency 3.9
Service representative job in Owasso, OK
Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Owasso, OK. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-33k yearly est. 5d ago
Customer Service Associate
Ace Mart Restaurant Supply Co 3.9
Service representative job in Tulsa, OK
Part-time Description Job Title: Customer Service Associate - Serve with Precision, Connect with Purpose Reports to: Store Sales Manager Classification: Hourly / Non-Exempt Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong customer relationships-while also enjoying a fast-paced, engaging environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day. This is a role built for someone who thrives on clear expectations, enjoys supporting others, and finds satisfaction in delivering a job well done. What We Offer: Predictable Schedule: Enjoy Sundays off and consistent store hours that support work-life balance. Employee Discounts: Receive exclusive savings on commercial kitchen equipment, tools, and supplies. Structured Training: Step-by-step onboarding and product education to help you feel confident in your role. Paid Time Off: Accrue vacation and sick time to recharge. Benefits Package: Medical, dental, vision, life insurance, and more. Future Planning: Take advantage of our matching 401k program. What You Will Do: Serve with care and accuracy by greeting every customer promptly and providing clear, knowledgeable guidance-whether in person, over the phone, or via email. Follow a consistent sales process, asking the right questions, understanding customer needs, and recommending products that truly fit their business. Confidently promote in-store products, using product knowledge and customer context to suggest high-value, relevant items. Take ownership of transactions from start to finish, including processing sales, coordinating deliveries, offering carry-out, and following up post-purchase. Maintain a clean, organized, and customer-ready store, ensuring inventory is well-stocked, labeled correctly, and easy to navigate. Build strong customer relationships over time, becoming a reliable and trusted point of contact for returning customers. Support team collaboration by communicating clearly, working in sync with teammates, and sharing information that keeps the store running smoothly. Uphold standards of excellence in professionalism, punctuality, and reliability-being someone your team and customers can count on every day. What You Will Need: Reliability & Detail Orientation: You thrive on doing things right, following process, and keeping everything in order. Customer Service Focus: You listen carefully, respond thoughtfully, and are committed to solving customer needs. Sales Readiness: You're comfortable recommending products and helping customers make confident purchasing decisions. Team Alignment: You prefer working with a group that communicates well, respects structure, and supports one another. Physical Ability: Comfortable lifting up to 50 lbs., standing for extended periods, and working at a register or computer. Education & Experience: High school diploma or equivalent preferred. Prior retail, foodservice, or inside sales experience is helpful-but not required. We provide full training. Why You'll Succeed Here: You enjoy consistency, purpose, and helping people. You like working within a clear structure, staying organized, and being known as someone who gets it done right. You'll thrive in a team that values dependability, communication, and doing the little things that build big trust. Apply now to join Ace Mart Restaurant Supply as a Customer Service & Sales Associate. Your service, consistency, and customer care will help power the foodservice industry-one trusted interaction at a time. Ace Mart Restaurant Supply is an equal opportunity employer committed to a diverse and inclusive workplace.
$20k-25k yearly est. 60d+ ago
Sales Support / Order Entry Representative
Mesa 3.9
Service representative job in Tulsa, OK
Sales Support / Order Entry Representative Based in Tulsa, OK For over 40 years, ONEMESA has been providing solutions for corrosion control and rust mitigation across all sectors. Headquartered in Tulsa, Oklahoma, ONEMESA encompasses multiple companies-MESA Products, MESA Services, Bass Engineering, and Hansen Drilling-each delivering specialized expertise and innovative solutions to meet our customers' diverse needs. With regional offices across the country and an in-house team of project managers and engineers, ONEMESA is one of the top three providers of corrosion control solutions in the United States. Our commitment to delivering SAFE, innovative solutions for the protection of people, property, and the planet means we're as invested in the solution as our customers. Joining the ONEMESA team means you'll have access to benefits designed to meet the needs of you and your family. We offer comprehensive medical benefits, including dental and vision, as well as no-cost extras like annual health assessments and flu shots. Our compensation package includes a company-matched 401(k), life insurance, competitive pay, annual salary reviews with a job progression plan, and a generous profit-sharing program. This is an on-site position, working 8:00am - 5:00pm, Monday through Friday. Responsibilities: Work closely with sales team to ensure accurate information and materials descriptions are reflected on each order Act as a liaison between manufacturing and sales to address inventory, production, and shipping inquiries Minimum Qualifications: Excellent data entry skills with attention to detail Ability to multi-task in a fast paced work environment Must be able to communicate effectively in verbal and written form Basic math skills Operational knowledge of Microsoft Office Must be a team player with strong customer service skills Preferred Qualifications: Experience with Microsoft Dynamics Experience with Kwiktag Experience with Credit Card Advantage Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. For this role, we anticipate paying $21 or more per hour. MESA is firmly committed to Equal Employment Opportunities (EEO) and fully complies with all federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, national origin, religion, disability, veteran status, and other classifications.
$21 hourly 51d ago
Customer Service/Service Advisor
Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska
Service representative job in Tulsa, OK
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
$16-25 hourly Auto-Apply 17d ago
Member Relationship Specialist
Oklahoma Central Credit Union 3.3
Service representative job in Tulsa, OK
** Up to $2,000 sign on bonus for external candidates depending on experience ** The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities. Your role: In your role as Member Relationship Specialist, you'll provide members with exceptional service and will be responsible for introducing members to new products, services, and consumer loans. You will open new accounts as well as maintain existing accounts and process member transactions. In this role you will: Interact with members and potential members to provide accurate and exceptional member service Identify and resolve member service, loan and deposit account issues Perform financial services to include originating loans, opening new accounts, IRAs, CDs, credit cards etc. Cross-sell credit union products and services based on member needs Balance daily transactions and assist in cash, merchandise, vault, recycler and ATM functions. Ensure appropriate records are maintained and required reports are prepared in timely manner Contribute to branch and credit union's goals and objectives Handle member transactions such as deposits, withdrawals, money transfers etc. Regularly communicate with members by placing outbound sales calls to advise of products and services that are beneficial to their financial well-being while further developing and deepening rapports Maintain confidentiality and appropriately handle sensitive information Benefits you can expect when you join Oklahoma Central Credit Union: Competitive pay - Cha-ching! Work-life balance - Your family, hobbies, and life outside of work are important to us! 401 (k) retirement plan - You contribute to our future, so we contribute to yours Best-in-class healthcare coverage - Helping you stay healthy Generous PTO and federal holidays - We prioritize what matters Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off Requirements Who we're looking for: You're a friendly person, a great communicator, and you enjoy helping people. You easily build and maintain positive long-term relationships. You naturally lead and influence others. You are detail oriented and know how to stay focused while juggling multiple tasks. You'll need to have: High school diploma, GED or higher One or more years of similar experience in a financial institution One or more years of customer service and/or sales experience; cross-selling products or services while maintaining productivity goals Even better if you have: Previous knowledge of XP2 Working knowledge of regulations relating to all Credit Union deposit products and loans Excellent interpersonal skills as well as member service skills Ability to identify areas of opportunity to cross-sell products and services to members General math aptitude Well-organized and attention to detail Ability to consistently follow up with members Strong computer skills including proficiency in Microsoft Office products Ability to operate related computer applications and related business equipment Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!
$30k-35k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service representative job in Tulsa, OK
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
$25k-30k yearly est. 3d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Service representative job in Tulsa, OK
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Tulsa area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
$31k-43k yearly est. 60d+ ago
Professional Services Veterinarian Oklahoma City OK
Idexx Laboratories, Inc. 4.8
Service representative job in Tulsa, OK
Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. This role can be based in Oklahoma City or Tulsa, OK In this role you will: * Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. * Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. * Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. * Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. * Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. * Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. * Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. * Adhere to and model the IDEXX Purpose & Guiding Principles. * Perform other duties as assigned. What you will need to succeed: * DVM degree or equivalent. * Advanced degree or board certification preferred. * Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice * Licensed to practice in at least one state a plus. * Solid knowledge of current topics and issues in clinical veterinary medicine. * Strong business acumen, including specific knowledge of products and services sold. * Seasoned business and medical professional. * Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. * Strong facilitator, able to resolve conflict through mutual understanding and respect. * Excellent customer service and business relationship-building skills required. * Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. * Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. * High integrity and honesty to keep commitments to Employees, Customers, and the Company. * Goal oriented, with drive, initiative and passion for business and team excellence. * Ability to organize and prioritize. * Have a service-oriented attitude. * Computer proficiency in Microsoft PowerPoint, Excel, and Word * Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) * Company vehicle provided * Hold a valid driver's license * Extended hours may be required. * This position can be based in Oklahoma City or Tulsa, OK What you can expect from us: * Annual Salary $140,000-160,000 based on experience * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE
$37k-59k yearly est. Auto-Apply 16d ago
Membership Services Specialist
Thrive PEO
Service representative job in Owasso, OK
Membership Services Specialist- Full-Time - Owasso, OK The Membership Services Specialist is responsible for designing, coordinating, and executing strategic membership engagement initiatives that strengthen member recruitment, retention, and overall satisfaction. This role serves as a primary connector between the Chamber and the local business community by promoting programs, increasing visibility, nurturing relationships, and supporting the Chamber's mission to grow Owasso. General Responsibilities: Demonstrate a strong understanding of the Chamber's mission and articulate the value of membership to prospective and existing Investors. Develop, implement, and actively manage a personal sales and engagement action plan. Collaborate closely with the President/CEO and Chamber staff to support organizational goals. Serve as the primary point of contact for member inquiries, onboarding, and support. Conduct personal visits to new Partners and engage with members to understand business needs, relaying information to relevant Chamber departments. Work with the Programs Manager and Chamber committees to increase member involvement and influence retention. Maintain an active and organized prospect list within the Chamber's CRM database. Make phone calls confidently; follow up consistently with leads, members, and lapsed accounts. Work efficiently under timelines, deadlines, and periods of high activity. Uphold, model, and encourage adherence to the Owasso Chamber Employee Handbook. Professionally represent the Chamber at events and throughout the community. Attend Chamber events, programs, weekly staff meetings, and applicable training sessions. Assist with planning and executing all Chamber events and programs throughout the year. Membership Recruitment & Retention Develop and execute a comprehensive membership recruitment strategy to attract new businesses. Create and implement structured retention plans, including: A first-year onboarding/retention plan with enhanced touchpoints. An annual retention plan for continuing members. Develop recruitment and onboarding materials (prospective member packets, new member packets) in partnership with Marketing/Communications. Maintain and frequently update a database of prospective members, leads, and pipeline activity. Engage Chamber volunteers in membership recruitment efforts. Coordinate New Member Mentors and ensure new members are connected to chamber activities and opportunities. Conduct New & Renewing Member Orientation programs. Manage Member Pop-Ins and ongoing engagement outreach. Develop and manage a membership communication drip campaign. Support and coordinate the Membership Committee. Assist in servicing or collecting 90-day past-due or delinquent membership/sponsorship accounts as assigned. Ambassadors Support the Ambassador Chair in preparing for monthly meetings. Assign Ambassadors to new members for their first-year engagement. Secure lunch sponsors for monthly Ambassador meetings. Coordinate, schedule, and staff ribbon cuttings, groundbreakings, anniversary celebrations, and other business ceremonies. Recruit and onboard new Ambassadors. Coordinate Ambassador involvement in Chamber programs and volunteer needs. Leadership Owasso Recruit applicants for upcoming Leadership Owasso classes Coordinate sponsored meals and assist with logistics for each class Annual Investment Campaign Coordinate scheduling of Investment "ask" meetings Recruit sponsors for Chamber events, programs, and publications Attend Investment meetings when invited by the President/CEO Executive & Board of Directors Support Prepare and provide data-driven membership and engagement reports for Executive Committee and Board meetings Work closely with Chamber leadership to establish and execute membership goals aligned with the strategic plan Meet monthly with President/CEO and Board Member Chair the Membership Committee to review membership activity and goals in advance of Executive/Board meetings Qualifications: Bachelor's degree in Marketing, Communications, Business Administration, or related field. Minimum of 2 years' experience in marketing, membership management, or customer service (preferably with nonprofit, association, or Chamber of Commerce). Knowledge of CRM platforms and database management Excellent written and verbal communication skills. Strong interpersonal skills with a customer-first mindset. Demonstrated success in meeting or exceeding sales, membership, and/or recruitment goals Organized, detail-oriented, and able to manage multiple projects simultaneously. Experience working with small businesses or the local business community is a plus. Valid driver's license and reliable transportation required Preferred Skills: Graphic design skills Event planning experience. Basic understanding of economic development or business advocacy. Pay and Benefits: Salary Range: $40,000 - $45,000 Other compensation: Cell phone allowance, eligible for annual performance bonus 3 weeks of Paid Time Off per year Eligible for benefits including dental/vision/life insurance Work Environment: Office environment with occasional early morning, evening, or weekend events. Some local travel required to attend member visits or community events.
$40k-45k yearly 13d ago
Enrollment Services - Reconciliation Specialist 160-1014
Communitycare 4.0
Service representative job in Tulsa, OK
Ensure integrity of member enrollment data and investigate and resolve complex and exception errors. Duties include identifying potential changes in eligibility, seeking verification of changes and disseminating enrollment information to complete the reconciliation. KEY RESPONSIBILITIES: Monitors accounts receivable balances by comparing payment/adjustment reports to eligibility (both CMS & CCOK) to identify discrepancies by member. Prepare discrepancy reports for each account, communicating directly with the various contact for verification. Maintaining the files for each account, both the hard copies and electronic copies. Coordinates interdepartmental personnel involved in creating billing transactions to reflect the discrepancies verified as actual terminations, enrollments or premium changes. Verifying that transactions documented to be made were made by the appropriate persons. Performs other duties as assigned. QUALIFICATIONS: Must possess strong working knowledge of accounting principles. Proficient in Microsoft applications. Ability to work on multiple projects concurrently. Strong problem solving & critical thinking skills. Possess strong oral and written communication skills. Successful completion of Health Care Sanctions background check. EDUCATION/EXPERIENCE: High school diploma or equivalent; Associate degree preferred. One to three years of previous working experience in accounting, benefits or similar function; preferably in a healthcare environment.
$24k-28k yearly est. 25d ago
Sales & Service Representative
MRC Global Inc. 4.3
Service representative job in Tulsa, OK
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. * Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. * Build quotes that simultaneously create value for the customer and profitability for MRC Global. * Identify and actively pursue sales opportunities to contribute to overall sales growth. * Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. * Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. * Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. * Verify the on-time shipping/delivery status of pending inbound and outbound shipments. * Communicate status proactively with the customer and adjust product sourcing efforts if needed. * Proactively respond to customers' needs and concerns with options by using a problem-solving approach. * Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. * Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. * Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. * Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience * One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. * OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities * Competent in the use of computers and software applications. * Ability to communicate and promote ideas and transfer detailed knowledge to others. * Ability to effectively present information in one-on-one and small group situations. * Attention to detail; works with a sense of urgency. Working Conditions * Frequent driving/traveling. * Able to interact with others frequently. * Most work is performed at a desk or in front of a computer. * Able to sit/stand for long periods of time. * For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
$23k-34k yearly est. Auto-Apply 4d ago
Guest Service Representative
Converge Hospitality
Service representative job in Jenks, OK
As Guest Service Representative, you are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. How will you do this? The following are the essential functions and responsibilities of the job: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Assist in handling mail and other electronic communication. Promote the brand loyalty program and provide recognition and benefits to all present members. Provide guests with information regarding hotel facilities and local attractions. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintains accurate records including cash flows, registration cards, reservation cards, and property walks. Process all Market and retail transactions for the guests. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. May assist with continental breakfast and laundry functions during downtime. May fill in driving the guest shuttle. Assure overall cleanliness of the front office area, lobby, and surrounding areas. Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention. Maintain a professional image at all times through action, appearance, and dress. Follow Company policies and procedures. Other duties as assigned by supervisor or management. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to read and write to facilitate the communication process. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Ability to access and accurately input information using a moderately complex computer system. Create sense of urgency in matters that will impact the success of the business. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Ability to observe and detect signs of emergency situations. Able to work in fast paced environment. Able to prioritize, organize, and manage multiple tasks. GENERAL NOTES Guest Service Representatives will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance to the standards set forth by Converge Hospitality must be maintained and is an essential element of the success in this role. If the Guest Service Representative is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, Converge Hospitality provides reasonable accommodation to known physical or mental limitations of an otherwise qualified team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on Converge Hospitality. Converge Hospitality is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
$20k-26k yearly est. 27d ago
TELO Patient Account Service Representative (Corporate - Tulsa, OK)
Dental Depot 4.2
Service representative job in Tulsa, OK
Patient Account Service Representatives process claims, collect payments, and resolve questions and problems about patient account financial, clerical, and administrative support to dental office to ensure efficient, timely, and accurate patient billing and follow-up. Utilizes conflict resolution and problem-solving techniques to handle patient billing inquiries and complaints. Inputs and monitors electronic fund transfers, Medicaid, and other insurance-related matters. Essential Functions To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. • Provides financial, clerical, and administrative services to ensure efficient, timely, and accurate patient billing and follow-up in accordance with Dental Depot accounts receivable protocol. • Provides quality customer service, utilizing conflict resolution and problem-solving techniques to manage patient inquiries and complaints. • Prepares weekly outstanding claims reports instead of bi-weekly. • Presents copies of denials to PASR Manager instead of office manager. • Initiates collection efforts. Investigates and resolves patient billing inquiries. • Inputs and monitors electronic fund transfers per insurance websites for all providers accepted by Dental Depot. Enters patient and insurance data as needed. Processes insurance adjustments. Monitors and updates insurance and patient payment status. • Communicates effectively, courteously, and professionally with clinical and administrative staff. Communicates effectively, courteously, and accurately with patients inquiring about statements, billing, payments, etc. • Prepares bi-weekly outstanding claims reports and work completely through outstanding claims. Copies any denials and works to completion from electronic fund transfers or checks. Present to Dental Office Manager for review. • Audits patient accounts for billing errors or inconsistencies. • Inputs into Eaglesoft insurance information and updates patient information. Inputs and monitors all Medicaid claims through the Medicaid website. • Audit/Reconciles accounts receivables. Verifies that insurance transactions comply with treatment performed. • Assists in clearing the claims via the Claims X system and work the Daily Claim Report, daily. • Closes out account's receivables at the conclusion of each business day, as scheduled by the Office Manager. • Completes assigned tasks in a timely manner. • Maintains dependable job attendance by reporting to work on time and ready to work. • If needed: Greets patients in accordance with Dental Depot protocol. Answers office phones in accordance with Dental Depot protocol. Schedules patient appointments through the Eaglesoft system. • Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations. • Position may be required to relocate to other Dental Depot clinics either permanently or on a short-term basis due to office needs, on an as needed basis at the discretion of Management. • This position may complete other Administrative and Maintenance tasks as assigned by Management. • Maintain regular and reliable attendance
$28k-33k yearly est. 2d ago
Entry Level Vehicle Service Specialist - Muskogee Shawnee
Metrolube Enterprises
Service representative job in Muskogee, OK
What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$14 hourly 60d+ ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Service representative job in Tulsa, OK
Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$25k-31k yearly est. 9d ago
Membership Services Specialist
Thrive PEO
Service representative job in Owasso, OK
Job Description Membership Services Specialist- Full-Time - Owasso, OK The Membership Services Specialist is responsible for designing, coordinating, and executing strategic membership engagement initiatives that strengthen member recruitment, retention, and overall satisfaction. This role serves as a primary connector between the Chamber and the local business community by promoting programs, increasing visibility, nurturing relationships, and supporting the Chamber's mission to grow Owasso. General Responsibilities: Demonstrate a strong understanding of the Chamber's mission and articulate the value of membership to prospective and existing Investors. Develop, implement, and actively manage a personal sales and engagement action plan. Collaborate closely with the President/CEO and Chamber staff to support organizational goals. Serve as the primary point of contact for member inquiries, onboarding, and support. Conduct personal visits to new Partners and engage with members to understand business needs, relaying information to relevant Chamber departments. Work with the Programs Manager and Chamber committees to increase member involvement and influence retention. Maintain an active and organized prospect list within the Chamber's CRM database. Make phone calls confidently; follow up consistently with leads, members, and lapsed accounts. Work efficiently under timelines, deadlines, and periods of high activity. Uphold, model, and encourage adherence to the Owasso Chamber Employee Handbook. Professionally represent the Chamber at events and throughout the community. Attend Chamber events, programs, weekly staff meetings, and applicable training sessions. Assist with planning and executing all Chamber events and programs throughout the year. Membership Recruitment & Retention Develop and execute a comprehensive membership recruitment strategy to attract new businesses. Create and implement structured retention plans, including: A first-year onboarding/retention plan with enhanced touchpoints. An annual retention plan for continuing members. Develop recruitment and onboarding materials (prospective member packets, new member packets) in partnership with Marketing/Communications. Maintain and frequently update a database of prospective members, leads, and pipeline activity. Engage Chamber volunteers in membership recruitment efforts. Coordinate New Member Mentors and ensure new members are connected to chamber activities and opportunities. Conduct New & Renewing Member Orientation programs. Manage Member Pop-Ins and ongoing engagement outreach. Develop and manage a membership communication drip campaign. Support and coordinate the Membership Committee. Assist in servicing or collecting 90-day past-due or delinquent membership/sponsorship accounts as assigned. Ambassadors Support the Ambassador Chair in preparing for monthly meetings. Assign Ambassadors to new members for their first-year engagement. Secure lunch sponsors for monthly Ambassador meetings. Coordinate, schedule, and staff ribbon cuttings, groundbreakings, anniversary celebrations, and other business ceremonies. Recruit and onboard new Ambassadors. Coordinate Ambassador involvement in Chamber programs and volunteer needs. Leadership Owasso Recruit applicants for upcoming Leadership Owasso classes Coordinate sponsored meals and assist with logistics for each class Annual Investment Campaign Coordinate scheduling of Investment "ask" meetings Recruit sponsors for Chamber events, programs, and publications Attend Investment meetings when invited by the President/CEO Executive & Board of Directors Support Prepare and provide data-driven membership and engagement reports for Executive Committee and Board meetings Work closely with Chamber leadership to establish and execute membership goals aligned with the strategic plan Meet monthly with President/CEO and Board Member Chair the Membership Committee to review membership activity and goals in advance of Executive/Board meetings Qualifications: Bachelor's degree in Marketing, Communications, Business Administration, or related field. Minimum of 2 years' experience in marketing, membership management, or customer service (preferably with nonprofit, association, or Chamber of Commerce). Knowledge of CRM platforms and database management Excellent written and verbal communication skills. Strong interpersonal skills with a customer-first mindset. Demonstrated success in meeting or exceeding sales, membership, and/or recruitment goals Organized, detail-oriented, and able to manage multiple projects simultaneously. Experience working with small businesses or the local business community is a plus. Valid driver's license and reliable transportation required Preferred Skills: Graphic design skills Event planning experience. Basic understanding of economic development or business advocacy. Pay and Benefits: Salary Range: $40,000 - $45,000 Other compensation: Cell phone allowance, eligible for annual performance bonus 3 weeks of Paid Time Off per year Eligible for benefits including dental/vision/life insurance Work Environment: Office environment with occasional early morning, evening, or weekend events. Some local travel required to attend member visits or community events.
$40k-45k yearly 13d ago
Entry Level Vehicle Service Specialist - Muskogee Chandler Part Time
Metrolube Enterprises
Service representative job in Muskogee, OK
What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$14 hourly 60d+ ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Service representative job in Muskogee, OK
Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$25k-31k yearly est. 9d ago

Learn more about service representative jobs

How much does a service representative earn in Broken Arrow, OK?

The average service representative in Broken Arrow, OK earns between $20,000 and $37,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Broken Arrow, OK

$27,000

$20,00010%

$27,000Median

$37,00090%

What are the biggest employers of Service Representatives in Broken Arrow, OK?

The biggest employers of Service Representatives in Broken Arrow, OK are:

Ao Garcia Agency

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Service Representative Broken Arrow, OK Jobs

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Learn more about service representative jobs

How much does a service representative earn in Broken Arrow, OK?

What are the biggest employers of Service Representatives in Broken Arrow, OK?