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  • Team Member Relations Specialist

    Treasure Island Resort & Casino 4.1company rating

    Service representative job in Hastings, MN

    . Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc. Assist with processing unemployment claims Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS Assist staffing with rehire status issues and internal team member transfers Be a resource for team members and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 2 years Human Resources experience with an emphasis on employee services Experience processing unemployment insurance and handling counselings Skills Required: Accurate and detail-oriented Strong organizational skills Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment Ability to manage projects in a timely and efficient manner while maintaining a budget Ability to adapt quickly to changing priorities REQUIRED TRAINING Treasure Island guest service training Human Resources Management System training Team Member Electronic Communications System training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals
    $25 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Service representative job in Richfield, MN

    Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $22-24 hourly 2d ago
  • Polar Chevrolet Service Advisor

    Walser Automotive Group 4.3company rating

    Service representative job in Saint Paul, MN

    Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture. Compensation: On Average $70,000 with potential to earn up to $115,000 or more based on incentives! Opportunities for growth and development What You'll Do Greet customers, perform vehicle walk-arounds, and write repair orders Serve as the main point of contact between customers and technicians Communicate clearly about services, timelines, and recommendations Use TruVideo and Estimating tools to create accurate, transparent service experiences Stage vehicles, assist with shuttle coordination, and maintain shop flow Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You'll Bring Automotive or customer service experience preferred Strong communication, organization, and multitasking skills Comfortable using Microsoft Office and DMS software Valid driver's license and clean driving record What's in it for you? Career Growth Skill Development Team-First Environment Recognition Programs Apply today and grow your career with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $70k-115k yearly 3d ago
  • Outbound Call Center Support Specialist

    Ultimate Staffing 3.6company rating

    Service representative job in Bloomington, MN

    Job Responsibilities: Conduct telephone interviews to gather and document information (outbound calls). Maintain a professional demeanor and work environment. Deliver outstanding customer service during phone interactions. Communicate clearly and professionally with diverse audiences. Interview potential respondents via phone. Make 20-25 outbound calls per hour using provided phone numbers. Follow provided scripts during phone interactions. Engage with business professionals nationwide, screening and qualifying them for research purposes. Provide background information to research participants and secure their willingness to participate. Enter phone interaction data accurately, promptly, and verbatim. Requirements: Previous experience in a call center environment. Strong organizational skills, Microsoft Office proficiency, and the ability to collaborate in a small office, providing backup support as needed. Excellent computer skills and typing speed. Professional communication with both external clients and internal team members. High School Diploma or equivalent. Additional Details: Work Hours: Monday- Friday 9am-5pm Location: On-site in Bloomington, conveniently accessible by public transportation. Compensation: $20-22/hour depending on experience All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-22 hourly 2d ago
  • Customer Service Account Representative

    Hercules OEM

    Service representative job in Burnsville, MN

    Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative

    Compunnel Inc. 4.4company rating

    Service representative job in Minneapolis, MN

    JOB DETAILS: Job Title: Customer Service Associate ( Order entry) Contract: 4 months ( extension as per the performance ) Shift: 7:45 AM - 4:15 PM CST Position Purpose & Summary : Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists. Principal Accountabilities: Mail Services: Sort, Look Up, deliver and post mail Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight Operate Pitney Bowes mail inserting machine Manage customer inquiries regarding mail and shipping services. Any other duties as assigned Required Qualifications: • High school diploma or equivalent • 1-2 years experience in mail & delivery services • Basic PC knowledge…Microsoft Outlook,Word & Excel • Ability to lift up to 35 lbs. • Effective verbal and written communication skills Preferred Qualifications: • 1-2 years of dock experience. • Electic Hand Jack / Forklift experience
    $34k-40k yearly est. 1d ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Service representative job in Saint Paul, MN

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 17.50 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
    $17.5 hourly 4d ago
  • Rep, Technical Service - Bilingual (French & English)

    Polaris 4.5company rating

    Service representative job in Wyoming, MN

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: Polaris Technical Service Representatives (TSRs) are tasked with delivering industry-leading case management and service experiences for Polaris dealers and customers through effective technical problem resolution. This role involves managing cases of varying complexity and type, assisting dealers with vehicle diagnostics and troubleshooting, and evaluating warranty and goodwill coverage requests. This highly impactful position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service. TSRs utilize problem analysis, technical proficiency, critical thinking, and clear communication to resolve vehicle cases. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide technical case support to dealership technicians. Vehicle case management will include diagnostics and goodwill coverage requests. TSRs will be responsible for solving and closing cases in short periods of time through effective case management. Manage diagnostic cases by following a comprehensive process: verify the complaint, identify related symptoms, analyze and isolate the issue, implement the fix, and test to ensure resolution. TSRs will be responsible for warranty authorization cases, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy. Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases. Leverage your understanding of customers and dealers, along with your technical expertise and customer-centric approach, to make financial and business decisions that boost brand loyalty. Provide exceptional customer service to both dealers and customers. Conduct flat rate time studies and review warranty flat rate manuals. Assist in the development, review and feedback for service manuals, videos, team tips, diagnostic processes, or technical training materials. TSRs will be used as an internal subject matter expert on vehicle diagnostics and service for assigned vehicle platforms or systems. Support the Owner Connections team in enhancing customer satisfaction and loyalty by offering technical explanations and coaching, evaluating customer-specific coverage, and ensuring clear communication between the dealer, customer, and Polaris. Meticulously document dealer and customer interactions by taking detailed notes across all communication methods. SKILLS & KNOWLEDGE: Hard Skills: Bachelor's degree in engineering preferred or other related technical major, or substantial equivalent technical experience in related work or field A deep understanding of theory and function, as well as experience diagnosing the following: engine mechanical, engine runnability, fuel system, intake and exhaust, suspension, driveline, transmission, electrical, A/C, and other related systems as required. Vast experience and knowledge of electrical theory, electrical component functions, and electrical diagnostics using multimeters and other diagnostic tools as required Proficient in Microsoft Office applications: Word, Excel, SharePoint Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology Efficient and accurate typing skills Soft Skills: Detail-oriented Ability to methodically evaluate complex situations and provide recommendations for resolution Ability to stay composed and confident in high pressure situations Teamwork - work collaboratively with both internal and external team members Strong problem-solving skills Ability to stay positive and empathetic in challenging situations and conversations Preferred: Three to five years of dealer or customer service experience Powersports Industry Knowledge Polaris product knowledge An understanding, appreciation and passion for Polaris products WORKING CONDITIONS Fast-paced office environment. Hybrid work-schedule. Minimum 3 days in office on non-travel periods if based in the Winnipeg or Wyoming area. Successful candidates will be capable and comfortable providing diagnostic support via phone and case support. Approximately 80% of your time will be spent providing support from your office. Mixed office and shop environment. Reliable transportation and valid driver's license required. The starting pay range for Minnesota is $26.44 to $35.10 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range. #LI-BO1 To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment. About Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. *************** EEO Statement Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or ****************************** . To read more about employment discrimination protection under U.S. federal law, see: Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) .
    $26.4-35.1 hourly Auto-Apply 60d+ ago
  • Customer Service Representative/Route Service Representative

    Gateway Services Inc. 4.6company rating

    Service representative job in Anoka, MN

    Customer Service Representative/Route Service Representative - Trusted Journey 📍 Anoka, MN | M-F 6AM-3PM | FT (40 hrs + overtime as needed)💲 Pay Range: $19.00-$26.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range : $19.00-$26.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR
    $19-26 hourly Auto-Apply 13d ago
  • Service Center Representative - Orthopedic Call Center

    Healthpartners 4.2company rating

    Service representative job in Bloomington, MN

    TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships. In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: M-F 8:30a-5:00p Minimum Qualifications: Knowledge, Skills, and Abilities: Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience. Ability to handle and implement frequent changes in processes and protocols. Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. Preferred Qualifications: Education, Experience or Equivalent Combination: Some post-secondary education preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Computer skills required including using dual monitors. Call Center experience a plus. Some medical background preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-38k yearly est. Auto-Apply 17d ago
  • Order Entry Representative

    Twin City Fan Companies 4.2company rating

    Service representative job in Plymouth, MN

    KEY RESPONSIBILITIES: Review incoming orders for completeness and accuracy. Work with inside Sales staff as well as field sales on technical issues and pricing matters Review and enter orders and change orders Coordinate new orders with Sales, Engineering, Purchasing, Credit and Manufacturing departments including: Identifying special orders to Engineering and Sales to make sure proper equipment is supplied to the customer Research information, specified drawings, missing and incorrect data on new orders and change orders Interpret and clarify order write-ups and specifications for drafting personnel Respond to manufacturing questions related to shop order write-ups Input data in drive requisition program to get v-belt drives ordered Respond to Manufacturing requests for changes and clarifications as related to shop floor schedules. Act, Live, and Behave by TCF Core Values. Other duties as assigned. QUALIFICATIONS: High School Diploma or equivalent Good mechanical and mathematical aptitudes Proficient in standard office software programs and equipment Ability to communicate effectively with co-workers High level of attention to detail Two years' experience in technical support to sales and/or engineering or equivalent considered a plus PHYSICAL DEMANDS/WORKING CONDITIONS: Standard office environment Ability to occasionally lift up to 20 pounds Ability to occasionally climb, balance, stoop, kneel, reach Ability to work extended hours sitting at a computer As a Order Entry Representative you will be offered pay of $19-$21 an hour dependent on experience. At Twin City Fan we want our employees to achieve their personal best and strive to offer programs that support our employees and their families. We offer a full benefits package including medical, dental, vision, life insurance, 401K plan with employer match, as well as short/long term disability. Employees also have access to benefits such as employee assistance programs, education reimbursement, paid vacation, holiday pay, and volunteer time. Other exciting benefits TCF offers include a homeownership savings program, pet insurance, and more! This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.
    $19-21 hourly 60d+ ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Service representative job in Minneapolis, MN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $44k-63k yearly est. 3d ago
  • Disability Services Specialist

    Mitchell Hamline School of Law 3.7company rating

    Service representative job in Saint Paul, MN

    The Disability Services Specialist will provide a broad range of assistance for students seeking disability-related accommodation at Mitchell Hamline School of Law. This position demands a high level of competence, sensitivity and integrity in all areas related to students with disabilities. Effective communication and administrative skills, along with the ability to work in an active office environment with a diverse population of students, faculty, and staff, are essential. Because the Disability Services Department requires a student-facing presence at all times, and because of the nature of the essential job duties and responsibilities of the Disability Services Specialist position, the Disability Services Specialist's ability to work on campus at least 50 percent of the time, and up to 100 percent of the time during peak business periods, is essential. The Disability Services team is dedicated to ensuring equitable access while creating an inclusive campus community with a universally designed learning environment. Mitchell Hamline School of Law is committed to ensuring access to educational opportunities, programs, and services for all qualified students in accordance with the Americans with Disabilities Act (ADA) As Amended, and Section 504 of the Rehabilitation Act of 1973. The institution does not discriminate on the basis of disability in the administration of its education-related programs. Essential Duties and Responsibilities: Intake and Case Management Manage student caseload. This duty includes conducting initial meetings, reviewing documentation, creating case notes, intentional follow up with students and/or faculty members, and referring students to on campus and/or external community resources. Interprets and explains School policies and procedures to students, adjuncts and faculty who are requesting information and/or using services; adheres to Family Educational Rights and Privacy Act of 1974 (FERPA). Requests and analyzes medical reports and disability verifications from state licensed care providers; explains disability verification requirements to providers; and maintains confidential student files. Supports students' individualized modifications and accommodations needed for academic access. Provides support for students through meetings to discuss goals, progress, and any unresolved issues/concerns. Records Reviews, updates, and maintains student records (e.g., SIS/Jenzabar, AIM). Coordination of Auxiliary Services Testing Accommodation Process The Disability Services Specialist will support the Disability Services team in implementing student testing accommodations. Strong written and verbal communication with students, faculty, and Disability Services team members is essential. Due to the dynamic nature of the testing process, the Disability Services Specialist must be able to work independently, manage multiple deadlines and consistently exercise critical problem-solving and decision-making skills. Assist with proctoring exams during high-volume periods. Alternative Format Materials This position will facilitate and manage departmental processes related to alternative format materials. Responsibilities include supporting the student request process for alternative format textbooks and ensuring timely delivery of materials. The Disability Services Specialist will also evaluate course materials for accessibility, as needed. Assistive Technology The Disability Services Specialist will assist the Disability Services team in working with external vendors and the implementation of various assistive technology tools, including but not limited to Read & Write (literacy tool) and Glean (audio-notetaking). This position may also assist in providing informational training to students regarding approved accommodations and assigned assistive technology tools. Captioning and American Sign Language (ASL) The Disability Services Specialist will work directly with faculty and with Disability Services' external vendor for real-time and post-production student captioning requirements. This position will also assist with captioning needs for large-scale events such as orientation and commencement. Additionally, the Disability Services Specialist may support the Director of Disability Services in organizing and scheduling ASL interpreters. Implementation of additional auxiliary services, as needed. This may include organizing the logistics of ergonomic furniture for on-campus needs. As well as other duties as assigned. Minimum Qualifications: Associate's degree or an equivalent combination of education and experience. Minimum of two years' experience working in higher education. Preferred Qualifications: Bachelor's degree in education, special education, social work, counseling, communications, psychology, vocational rehabilitation, or a related field. One year of experience working specifically in the disability services field. Working knowledge of Accessible Information Management (AIM) software, or other related student information management software in the field of Disability Services. Pay Range The estimated pay range for this position is $22.00 - $29.00 per hour. Benefits Health insurance Dental insurance Life/AD&D insurance (MHSL pays for) Optional Life Insurance Disability Benefits (MHSL pays for) Generous Holidays and Winter Break 403(b) Retirement plan (Generous MHSL match) Employee Assistance Program (EAP) Competitive compensation package To apply, please submit a cover letter and resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion. Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Notice of Nondiscrimination re: Title IX Sex Discrimination Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website ( ********************************************** ).
    $22-29 hourly 60d+ ago
  • Customer Support Representative

    Globe Life Ail 4.6company rating

    Service representative job in Saint Paul, MN

    We're hiring a Customer Support Representative in Saint Paul, MN-help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company. Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families. Qualifications: You'll love this job if you're: 🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value. 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools. ✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication. 🤝 A helper - You're patient and understanding, committed to creating positive interactions. 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity. 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: Serve as the first point of contact for customer support (primarily via email, phone, and live chat). Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. Update and maintain accurate support documentation and FAQs. Collect and route customer feedback for internal improvement. Demonstrate perseverance and empathy in resolving client concerns. Learn continuously and share your knowledge with teammates. What We're Looking For: Excellent written and verbal communication skills. Commitment to working hard to grow. A customer-first mindset with a strong desire to assist others. Previous customer service or soft sales experience is a plus. Comfort with live chat, email communication, and CRM platforms. Ability to learn quickly, stay organized, and handle multiple priorities. A positive attitude and a growth mindset - we value coach ability over perfection! 🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit. What We Offer: 💵 Weekly pay plus performance-based bonuses 🩺 Health, life, and retirement benefits 🚀 Merit-based promotions and opportunities for advancement into leadership roles 🤝 A supportive, team-oriented culture that values your growth Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people. Customer Support Representative jobs in Saint Paul, MN - Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.
    $34k-38k yearly est. Auto-Apply 9d ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass, Inc. 4.5company rating

    Service representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Clinical Services Specialist 2 - Central

    Hologic 4.4company rating

    Service representative job in Saint Paul, MN

    Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing. Description Duties & Responsibilities: Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals Provide post-sales application support of Hologic imaging/interventional products (new hire year 1) Provides pre & post application support of Hologic imaging/interventional products after year 1 Provide competitive information/new product information to appropriate internal teams Provide competitive market information to corporate marketing Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner Training Customer on new product or product updates including system and functionality Provide continued customer service through post-applications support Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve Support various corporate initiatives as required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required: Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders Adept at connecting to a wide range of individuals and networking with the intent of growing business Must be able to operate in a fast-paced, dynamic environment Ability to be highly adaptable to complexity and change with accuracy and attention to detail Excellent verbal and written skills Ability to build stable working relationships both internally and externally with customers Maintain required ARRT qualifications as applicable Ability to lift and/or move up to 50lbs Education: Bachelor's degree preferred Graduate of an accredited Radiologic Sciences Program Licenses/Certifications (RT)(R)(M) for Mammography Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate. Experience: Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred. Additional Details: 100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. International travel may also be required. \#LI-KM3 Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
    $77.6k-121.3k yearly 31d ago
  • Fulfillment

    Streamworks, LLC 3.6company rating

    Service representative job in Blaine, MN

    7:00 am - 3:30 pm Monday - Friday $17.00 - $20.00 hourly Streamworks is looking for people who want to be a part of a winning team and who are looking for a meaningful career, not just a job. We at Streamworks embrace diversity and we are committed to an environment that is open, honest, safe, and rewarding. At Streamworks -We will give you the opportunity to learn and grow within the company as well as; Streamworks offers a competitive salary, and an attractive benefit package including: Use of our on-site fitness center Health, Dental Vision Life insurance LTD & STD 401K with a company match PTO (paid time off) & Holiday pay Streamworks is a direct mail company with an in-house digital agency. From small businesses to Fortune 100 companies, we offer secure direct mail production, database, printing, and order fulfillment services-all under one roof. The primary responsibility of a Fulfillment Assembler/Packer/Handworker is to assemble and sort any non-mechanical mail job in compliance with Streamworks quality control standards and USPS and UPS regulations. Essential Duties and Responsibilities Assembles and sorts mail job components according to instructions: Affix pressure sensitive labels to appropriate mail components. Collates and inserts as required by job orders Matches and or/checks data of mailing components (i.e. letter to envelope and/or return mechanism) Checks quality of print of components to include all materials as required by job orders Folds letters or inserts Prepares bulk and single-piece mailings for shipment, including but not limited to bundling, banding, trying, sacking, and strapping Works at the Pitney Bowes meter machine; generate meter strips for packages, seals envelopes and affixes postage. Prepares proper documentation and paperwork for postage calculation and/or job costing. Pull, pick, and package products for shipments: Interpreting job and order tickets, to determine which items need to be sent out. Ensure packages are properly packaged and sealed. Use shipping materials like packing foam, bubble wrap, tissue wrap, cling wrap and packing tape. Meet project specifications and product quality, report problems or discrepancies. Keep products separated, organized and accessible. Inspect product to ensure there is no damage. Weighing packages and labeling them appropriately. Operate dolly, pallet wrapper, pallet jack. Prepares UPS, FedEx packages for shipment. Assists in the Lettershop area on an as needed basis Helps maintain a neat and safe work area. Keeps the supervisor in the area promptly aware and fully informed of all problems or unusual matters of significance in reference to job processing. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency. At all times project a favorable image of the company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Assists in other areas of production requiring similar skills. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Language Skills Ability to independently communicate verbally in English Ability to read and comprehend written and verbal instructions in English Excellent communication skills - written, verbal, and listening Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read and understand a ruler. Physical Demands Standing for extensive periods of time. Bending, twisting and reaching on a consistent basis, for periods up to 12 hours per day. Ability to lift up to 50 pounds occasionally. Ability to grasp bundles of material up to 4 inches thick repeatedly. Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus quickly. Work Environment Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to fumes and/or airborne particles. Employee is occasionally exposed to toxic or caustic chemicals and extreme heat while working next to driers. The noise level in the work environment is usually loud. Streamworks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability, military service, protected veterans' status, sexual orientation, gender identity, genetic information, or any other status protected under federal, state or local laws. We invite you to apply in person or on our company website. If you have a disability and require assistance in the application process, please contact the Human Resource department for additional information. Streamworks 3640 Pheasant Ridge Drive Blaine, MN 55449 All offers of employment are subject to the successful completion of a background check and drug test In this role you will be trusted with confidential information as well as protected health information Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $17-20 hourly Auto-Apply 35d ago
  • Client Specialist

    Barry's 3.7company rating

    Service representative job in Minneapolis, MN

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
    $55k-94k yearly est. 9d ago
  • Customer Experience Representative - Retail

    PCs for People

    Service representative job in Saint Paul, MN

    Full-time Description PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities. About the Role We are seeking a dedicated and enthusiastic Retail Customer Experience Representative to join our dynamic team. As the primary point of contact for customers, you will be responsible for assisting and guiding them throughout their technology shopping journey. Your main objective is to deliver personalized and high-quality service to enhance the overall customer experience and drive sales. Key Responsibilities Customer Experience Greet and welcome customers with a friendly and approachable demeanor, creating a warm and inviting atmosphere in the store Handle phone calls and emails with impeccable customer service Actively listen to customers' inquiries, concerns, and feedback, providing accurate and helpful information about products, promotions, and policies Maintain an organized and visually appealing store environment by arranging merchandise, restocking shelves, and ensuring product displays are attractive and well-maintained Address and resolve customer complaints or issues professionally, escalating to management when necessary to ensure customer satisfaction Participate in training sessions and workshops to enhance customer service skills and stay informed about new products and services Order Processing Process and approve online orders Process customer transactions efficiently and accurately using the PCSCRM and point-of-sale (POS) system, handling cash, credit cards, and other payment methods and verifying and documenting customer eligibility Handle product returns, exchanges, and refunds in accordance with company policies, ensuring a smooth and positive resolution for the customer Sales Support Assist customers in establishing accounts and locating products within the store, suggesting suitable alternatives, and explaining product features and benefits Stay up-to-date with product knowledge, promotions, and company policies to provide accurate and consistent information to customers Retail Store Support Collaborate with team members to achieve store goals and maintain a positive work environment Assist in inventory management by conducting regular stock checks and reporting discrepancies to management Support team activities such as preparing and registering customers for events, coordinating pickups and deliveries, and supporting partnerships Other duties as requested Requirements Requirements Previous experience in retail or customer service is preferred but not mandatory Excellent communication and interpersonal skills with a customer-focused approach Strong problem-solving abilities and the ability to handle challenging situations with tact and diplomacy Proficiency in using a computer, POS systems, and other retail software applications Flexible schedule, including availability to work weekends Physical ability to stand for extended periods and lift moderately heavy items when necessary Experience with CRM or partner management platforms preferred Bilingual or multilingual communication skills highly preferred Strong analytical thinking, attention to detail, and problem-solving skills Excellent verbal and written communication skills Ability to meet deadlines and work independently in a fast-paced, changing environment Must be flexible, self-motivated, and adaptable Comfortable working in a general warehouse setting Good organizational skills, attention to detail, and willingness to follow standard procedures Ability to de-escalate difficult situations with empathy What We Value Genuine interest in people, technology, and digital equity Compassionate, curious, and community-minded Graceful under pressure and adaptable in dynamic situations Collaborative teammate who brings energy and empathy to every interaction Self-motivated and solutions-oriented thinker Physical Requirements ? Prolonged periods of sitting or standing at a workstation or service counter ? Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds ? Frequent use of computer, phone, and other office equipment ? Capability to communicate clearly in person, by phone, and over digital platforms ? Frequent bending, kneeling, crouching, and reaching ? Capability to work in various indoor non temperature controlled environments ? Manual dexterity to handle tools, and small components ? Extended periods of walking or standing throughout the workday ? Visual acuity to read labels and perform detailed tasks ? Willingness to adhere to physical safety protocols We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment. Benefits Include: Medical - Choice of Plans Dental - Choice of Plans Vision 401k with Match Voluntary Disability Insurance Voluntary Life Insurance PTO EEO Statement We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary Description $17.00 - $18.50
    $38k-58k yearly est. 60d+ ago
  • Inbound Sales Representative - SaaS

    Inspectorio 3.8company rating

    Service representative job in Minneapolis, MN

    INSPECTORIO is a supplier compliance verification platform that brings transparency to the global supply chain. The INSPECTORIO platform has pioneered the use of mobile technologies that streamline the quality inspection process and increases accountability of the different actors in the supply chain. Backed by Target and Techstars, INSPECTORIO is looking for team members that are ready to disrupt an entire industry. Job Description • Develop new business via telephone and mass communication such as email and social media to identify appropriate clients within the target market. • Follow up on leads and conduct research to identify potential prospects. • Perform lead generation follow-ups via email and telephone to convert them into new clients • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel until the final sale. • Develop and grow the sales pipeline to consistently meet revenue goals. • Manage data for new and prospective clients in HUBSPOT, ensuring all communications are logged, information is accurate and documents are attached. • Prepare and analyze sales pipeline reports and dashboards. Qualifications • Associate's degree • 3+ years of experience • Detail oriented, with proven organizational and logical thinking skills. • Positive attitude. • Strong Communication Skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-56k yearly est. 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Eagan, MN?

The average service representative in Eagan, MN earns between $27,000 and $49,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Eagan, MN

$36,000

What are the biggest employers of Service Representatives in Eagan, MN?

The biggest employers of Service Representatives in Eagan, MN are:
  1. Cintas
  2. Global Elite Group
  3. Ao Garcia Agency
  4. UniFirst
  5. Harvard Bioscience
  6. Old National Bank
  7. CRYSTAL CLEAN
  8. Katapult
  9. Highmark
  10. Panasonic Avionics
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