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  • Director of Inventory and Service

    Eiseman Jewels

    Service supervisor job in Dallas, TX

    Full-Time Director of Inventory and Service - Eiseman Jewels Job Title: Schedule: Full-Time 5 days a week with alternating Saturday's Salary: Competitive, commensurate with experience Reports To: President & CEO Location: In-store Employment Type: Full-Time Position Overview The Director of Inventory and Service is a key full-time leadership role responsible for overseeing and optimizing all back-of-house operations, including Inventory Management, Jewelry and Timepiece Repair, and Shipping & Receiving. This position ensures operational efficiency, accuracy, and compliance while collaborating closely with executive leadership and cross-functional teams. The Director of Inventory and Service will also actively contribute to daily inventory operations and lead biannual inventory audits. Key Responsibilities: Leadership & Oversight Direct and manage the Inventory Management, Repair, and Shipping & Receiving departments. Establish and enforce operational policies, procedures, and best practices to ensure accuracy and efficiency. Provide leadership, training, and development for back-of-house staff. Inventory Management Oversee all inventory processes, including receiving, storage, and reconciliation. Actively participate in daily inventory tasks alongside the Inventory team. Work with vendor partners closely and strategically to maximize relationships and operate on behalf of our organization. Seek to maximize efficiencies and utilize company-approved technology tools and assets to create exceptional productivity for the departments and organization. Analyze the methods and procedures to limit company exposure and expenses where possible. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Inspect product QC incoming and outgoing inventory. Plan and execute biannual inventory audits, ensuring accuracy and compliance with company standards. Repair Department Management Oversee repair workflows, ensuring timely and high-quality service. Coordinate with internal teams to prioritize repairs based on business needs. Ensure maximum profitability in this department to make it a profit center for the business. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Shipping & Receiving Ensure accurate and efficient shipping and receiving processes. Maintain compliance with all shipping regulations and company standards. Coach, mentor and lead team members to motivate and elevate individual efforts and contributions. Cross train to make this part of the business manageable when department members are out on vacation. Work to minimize shipping costs and maximize ROI. Operational Excellence Identify opportunities for process improvement and implement solutions to enhance efficiency and reduce costs. Monitor KPIs and prepare regular performance reports for leadership. Participate in preparation for personnel reviews and progress reports. Cross-Department Collaboration Work closely with the Accounting and Inventory Specialist, CFO, CMO, Managing Director, Director Estate, Director of Fine Timepieces, President, and CEO to align operational goals with overall business objectives. Provide timely reporting and insights to leadership regarding inventory levels, repair status, and shipping performance. Qualifications Bachelor's degree in business administration, Operations Management, or related field (preferred). Minimum 7+ years of experience in industry operations management, inventory control, or logistics. Strong leadership and team management skills. Excellent organizational and problem-solving abilities. Proficiency in inventory management systems and Microsoft Office Suite. Ability to collaborate effectively with executive leadership and multiple departments. Core Competencies Leadership: Ability to inspire and guide teams toward operational excellence. Attention to Detail: Ensures accuracy in inventory and reporting. Communication: Strong interpersonal skills for cross-functional collaboration. Analytical Thinking: Uses data-driven insights to improve processes. Company Profile: Highly regarded as the Southwest's premier jeweler with gracious and expert service, Eiseman is a purveyor to a coveted designer collection featuring renowned designers Pomellato, Temple St. Clair, JB Star, Roberto Coin, Messika, and exclusively available at Eiseman in Dallas FOPE and Single Stone, as well as a growing Estate Jewelry Collection. Eiseman offers an extensive selection of bridal diamond jewelry, including designs from Precision Set, Single Stone Bridal, and Danhov, as well as an extensive collection of GIA-certified diamonds of impressive quality and size. Eiseman Jewels also boasts an impressive watch collection with manufacturers' Rolex, Cartier, Jaeger-LeCoultre, Ulysse Nardin, Louis Moinet, L'Epee 1839 clock creations, Parmigiani Fleurier, and TUDOR in addition to Eiseman Exceptional certified pre-owned timepieces. As the original family-owned tenant of NorthPark Center, Eiseman Jewels anchors the most important retail location in the Center and in the southwest. Located adjacent to Neiman Marcus, customers can contact Eiseman Jewels at ************** during store hours of Monday through Saturday, 10:00 a.m. until 5:00 p.m., closed Sunday, or by appointment in your home, office, or jet. Eiseman Jewels was awarded the remodel luxury jewelry store selected in 2014 as one of Town & Country magazine's “Best Independent Jewelers,” selected as the finest independent jewelry store in 2010 by National Jeweler magazine. Eiseman Jewels was chosen by editors of D Magazine as “Best Jewelry Store” and "Best Place to Buy a Rolex" in Dallas.
    $81k-149k yearly est. 2d ago
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  • Commercial Relationship and Servicing Supervisor

    Countryplace Mortgage 3.6company rating

    Service supervisor job in Plano, TX

    ABOUT THE ROLE CountryPlace Mortgage is seeking a Commercial Relationship & Servicing Supervisor in commercial lending operations. Based in our Plano, TX headquarters, this role is instrumental in driving strategic account management, leading process development and operational improvement, and developing team capabilities. The Commercial Relationship & Servicing Supervisor serves as a subject matter expert and requires a high degree of independence, strategic thinking, and cross-functional collaboration, with regular engagement across credit underwriting, Regional Sales Managers, Retailers, manufacturing partners, auditors, and vendors. This position combines high-level commercial account servicing responsibilities with strategic business relationship functions. You will play a key role in managing complex dealer accounts, designing scalable processes, and cultivating new relationships to expand our lending footprint. The ideal candidate is a seasoned professional who thrives in a fast-paced environment, brings a consultative approach to client engagement, and demonstrates strong strategic thinking and leadership capabilities. ESSENTIAL DUTIES & RESPONSIBILITIES Strategically engage with factories and dealers to manage high-value commitments Design, implement, and manage departmental processes to improve efficiency, accuracy, and scalability Identify operational gaps and lead resolution efforts through process redesign and documentation Develop and maintain SOPs, training guides, and workflow documentation Monitor KPIs and operational metrics, presenting insights and recommendations to leadership Lead cross-functional initiatives to align commercial lending operations with broader business goals Champion system enhancements and automation opportunities, including Solifi optimization Support internal audits and compliance reviews, ensuring adherence to regulatory and company standards Serve as a liaison between account management and underwriting to ensure process alignment Oversee and approve complex invoice and MCO transactions with minimal oversight Analyze credit line utilization trends and advise on optimization strategies Lead reconciliation of monthly billing statements and ensure financial accuracy Facilitate payment processing and troubleshoot exceptions Coordinate third-party inventory inspections and lead resolution of audit discrepancies Perform payoff workflows, ensuring compliance and timely document delivery Lead onboarding for new dealers, delivering expert-level training and support Review and authorize pending orders, applying advanced credit and curtailment analysis Ensure accurate and timely data entry into Solifi for approved orders Provide strategic payoff guidance to dealers and third-party lenders Perform document distribution upon loan payoff Implement delinquency management strategies and lead recovery efforts Partner with underwriting to assess and recommend credit line adjustments Manage Help Scout communications and ensure timely resolution of escalated issues Foster long-term dealer and supplier relationships, acting as a strategic consultant Audit inspection reports and lead resolution of complex unit discrepancies Lead financial documentation collection for annual reviews, ensuring compliance and completeness Draft and execute formal collection communications, supporting legal and credit recovery efforts Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence Mentor peers and junior Account Managers on best practices and process adherence Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making Collaborate with the CPM Business Relationship Managers and CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs POSITION REQUIREMENTS, CAPABILITIES & SKILLS Strategic, self-directed, and highly accountable Excellent interpersonal skills and ability to build rapport across diverse teams and clients Proven ability to design and manage complex operational processes Exceptional interpersonal and leadership skills Mastery of written, verbal, and presentation communication Bilingual proficiency preferred Expert-level proficiency in Solifi preferred Proven ability to manage high-risk accounts and complex collections Consultative approach to client service, balancing business goals with relationship management Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights MINIMUM QUALIFICATIONS Bachelor's degree required, in Finance, Accounting, or Business 3+ years of commercial loan servicing in manufactured housing, auto, RV, or marine OR 5+ years of commercial loan servicing in finance or banking Advanced spelling and grammar skills Working knowledge on applicable computer software systems to include Microsoft Office and internal software WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more!
    $50k-75k yearly est. 1d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Service supervisor job in Fort Worth, TX

    Central Transport LLC is one of North America's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations across our network, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 2:00pm - 12:00am, Monday-Friday Salary: $65,000-$80,000 Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Familiar with customs and cross-border transportation Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $65k-80k yearly 2d ago
  • Order Operations Supervisor

    Segway 4.3company rating

    Service supervisor job in Plano, TX

    The Order Operations Supervisor leads a small team (2-3) responsible for end-to-end order processing in CRM/SAP from PO receipt through invoicing. The role drives accuracy, timeliness, and a customer-centric experience; owns EDI execution; resolves escalations; and partners closely with Sales, Supply Planning, IT, and After-sales. This leader coaches and develops the team, standardizes best practices, and champions continuous improvement to optimize on-time, in-full delivery and operational efficiency. General Job Duties and Responsibilities: Lead day-to-day operations for order entry, processing, and management within CRM/SAP; own the workflow from PO receipt to customer invoicing and resolve AR issues. Coach and mentor a 2-3 person team to improve accuracy, speed, and service quality; manage workload coverage and backups. Serve as escalation point for complex customer/order issues; ensure professional, timely resolution. Oversee EDI transactions; troubleshoot and resolve document errors for assigned accounts. Partner with Sales, Supply Planning, and Logistics to clear order blocks, align ship plans, and ensure OTIF delivery. Maintain data integrity across ERP/portals; ensure all transactions are timely and compliant Leverage dashboards/reports to track orders and proactively address exceptions. Support new product launches or seasonal peaks with scalable vendor plans Track and maintain accurate inventory levels, monitor weeks-on-hand, and minimize stockouts and aged products. Foster a customer-first culture; ensure prompt, professional responses to inquiries and strong relationship management. Identify and lead process improvement initiatives to eliminate non-value-added work; support best-practice adoption across the function. Participate in continuous improvement projects and cross-functional initiatives that enhance order-to-cash performance. Other duties as assigned. Supervisory Responsibilities: This job has supervisory responsibilities. Supervise and manage 2-3 employees of the operations team Supervise the performance of each service business lines/teams based on goals and the effectiveness of service improvement projects. Responsibilities include setting service goals, outputting service reports, interviewing, recruiting, and training employees, handling complaints, and resolving issues. Qualifications: Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent work experience in Supply Chain/Order Management with consumer goods . Minimum 7 years of relevant Supply Chain/Order Management (consumer goods preferred), with 1-2 years leading or supervising a team experience, preferably in a eMobility, consumer electronics, or power sports . Strong hands-on experience with SAP (or equivalent ERP), EDI, and vendor/customer portals. Proficient in navigating complex systems for tracking, reporting, and troubleshooting. Experience in contributing to cross-functional team meetings with internal and external stakeholders. Excellent organization, prioritization, attention to detail, and follow-through. Strong communication, problem-solving, and interpersonal skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Bilingual in English and Mandarin is highly preferred. Physical Demands: This role is performed in a professional office or hybrid environment and requires prolonged periods of computer work, frequent participation in virtual meetings, and regular interaction across teams and partners. Occasional moving of files, product samples, or shipping materials up to 50 pounds may be required. Limited travel to warehouses, 3PLs, or customer sites may occur based on business needs and project work. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
    $42k-67k yearly est. 4d ago
  • Director of Transplant Services

    Threepds Inc.

    Service supervisor job in Dallas, TX

    Job Title: Director of Transplant Services Schedule: Days Employment Type: Permanent About the Role The Director of Transplant Services plays a critical leadership role in advancing transplant program priorities and ensuring high-quality, patient-centered care across the health system and surrounding community. This position is responsible for building and sustaining the operational framework, clinical infrastructure, and strategic partnerships necessary to support a comprehensive and efficient transplant service line. Working closely with the Program Medical Director and senior leadership, the Director oversees operations, quality outcomes, accreditation, and program development while leading multidisciplinary teams and fostering collaboration across the continuum of care. Key Responsibilities Partner with the Program Medical Director to ensure effective and efficient operations of the transplant program, aligning strategy and execution to achieve defined service line goals. Lead and evaluate clinical, operational, and financial performance, including oversight of grants where applicable. Implement clinical best practice guidelines and standardized documentation in collaboration with internal leaders and external partners. Develop and execute strategies that deliver a seamless, person-centered care experience, improve outcomes, reduce variation, and enhance coordination across care settings. Foster strong collaboration among executive leadership, providers, staff, and community stakeholders through effective communication and strategic alliances. Standardize and optimize processes to improve access to care, sustainability, and measurable outcomes. Support initiatives that reduce unnecessary emergency department and inpatient utilization through evidence-based interventions. Ensure programs achieve and maintain required accreditations, certifications, and regulatory compliance. Co-facilitate multidisciplinary meetings with nursing leadership and medical directors to drive program alignment and performance. Participate in quality initiatives, credentialing efforts, and alternative payment models that enhance patient engagement and access to care. Develop and maintain community partnerships to support disease management, patient education, and access to resources. Represent the organization at local and national conferences, committees, and professional organizations related to transplant services. Skills & Qualifications Comprehensive knowledge of transplant program standards, scope of practice, accreditation, and regulatory requirements. Experience overseeing complex clinical programs, including data management platforms and quality reporting. Demonstrated ability to lead multiple operational teams and translate strategy into executable outcomes. Strong leadership skills with the ability to recruit, motivate, educate, and retain high-performing teams. Excellent verbal and written communication skills, including presenting to senior and executive leadership. Proven ability to manage resources effectively, including budgets, personnel, and grants when applicable. Strong collaboration and community engagement skills with a commitment to person-centered care. Superior writing skills for grant proposals, reports, manuals, and program documentation. Proficiency with Microsoft Word, Excel, spreadsheets, and database software in a Windows environment. Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Flexible Spending Accounts And more
    $81k-149k yearly est. 6d ago
  • Customer Service Manager

    Southwest Accessory Group

    Service supervisor job in Haltom City, TX

    Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Position Summary: The Customer Service Manager oversees all customer support operations for a fast-paced automotive accessories distribution center. This role is responsible for leading a multi-time zone call center team, ensuring timely and accurate customer support across phone, email, chat, and order-management channels. The manager will maintain high service levels, streamline processes, resolve escalations, and drive continuous improvement to support company growth and superior customer satisfaction. Key Responsibilities: Oversee daily operations of a multi-time zone call center supporting customers, dealers, and internal teams. Lead, coach, and develop a team of customer service and inside sales representatives to meet performance metrics, quality standards, and response time goals. Monitor inbound request volume and adjust staffing or workflow to maintain SLAs across all time zones. Handle complex or escalated customer issues related to orders, shipping, returns, warranties, and product inquiries. Collaborate with warehouse, logistics, sales, and operations teams to resolve customer needs efficiently. Analyze service trends, identify operational gaps, and implement process improvements. Create and maintain customer service SOPs, scripts, and training materials. Oversee call center technologies including phone systems, CRM platforms, ticketing tools, and reporting dashboards. Prepare and present weekly and monthly performance reports, KPI reviews, and recommendations for improvement. Ensure compliance with company policies, customer requirements, and industry best practices. Recruit, hire, and train new team members as needed. Foster a positive, service-driven culture focused on professionalism, accountability, and customer satisfaction. Qualifications 3-5+ years of customer service leadership experience, preferably in a distribution, logistics, or automotive accessories environment. Proven experience managing a multi-time zone call center. Strong background in coaching, performance management, and staff development. Excellent communication, problem-solving, and conflict-resolution skills. Strong ability to analyze metrics and optimize operations. Experience with Five 9 CRM, call center systems, and order/logistics platforms. Ability to work in a fast-paced environment and manage competing priorities. High level of professionalism and customer-oriented mindset. Automotive, aftermarket parts, or distribution industry experience. Knowledge of ecommerce order flow, RMA processes, and warehouse operations. Ability to lead cross-functional initiatives and improve operational efficiency. Bilingual (English/Spanish) a plus. NetSuite experience a bonus.
    $38k-70k yearly est. 3d ago
  • Leadership - Director of Transplant Services

    Pride Health 4.3company rating

    Service supervisor job in Dallas, TX

    Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $65k-99k yearly est. 1d ago
  • Customer Service Manager

    L&S Mechanical 4.0company rating

    Service supervisor job in Richardson, TX

    Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Identify and implement process improvements to enhance efficiency and reduce response time. Utilize CRM systems and other tools to track customer interactions and service metrics. Ensure compliance with company policies, industry regulations, and trade-specific requirements. Customer Relations & Satisfaction: Act as the main point of contact for escalated customer issues and work to resolve them effectively. Develop customer retention strategies and gather feedback for continuous service improvement. Analyze customer trends and provide insights to management for business growth opportunities. Reporting & Performance Management: Monitor key performance indicators (KPIs) related to customer service, response time, and satisfaction levels. Generate reports and provide recommendations to improve service standards. Conduct periodic performance evaluations of the customer service team. Qualifications Bachelor's degree in Business Administration, Customer Service, or a related field (preferred) or combination of experience and education. Minimum of 5 years of customer service experience, with at least 2 years in a managerial role. Experience in multi-trade industries (construction, electrical, plumbing, HVAC, etc.) is a plus. Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities. Proficiency in CRM software, Microsoft Office Suite, and customer service platforms. Ability to manage multiple priorities in a fast-paced environment.
    $42k-72k yearly est. 3d ago
  • Operations Supervisor

    Parsec, LLC 4.9company rating

    Service supervisor job in Wylie, TX

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Wylie, TX This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills
    $39k-60k yearly est. 2d ago
  • Regional Supervisor

    Tarantino Properties, Inc. 4.0company rating

    Service supervisor job in Dallas, TX

    Tarantino Properties is looking to add a Regional Supervisor to our multifamily division in Dallas, Texas. Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States. At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do. Responsibilities: Provide leadership and support to a region of on-site team members Conduct monthly on-site inspections of properties within designated region Consult and mentor on-site managers to analyze specific opportunities for improvement, provide solutions, and monitor outcomes Work diligently with Community Managers in preparation of annual operation budgets Monitor budget control Complete monthly financial review to ensure operational and financial goals are met Monitor property maintenance issues and recommend capital improvements as needed to maintain community market position Qualification and Skills: Experience as a Regional Manager in the Multifamily Industry Bachelor's degree preferred but not required Ability to travel required Why People Love Working Here: People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family. Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members. Our Perks & Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of. COMPETITIVE PAY MEDICAL AND RX PAID TIME OFF RETIREMENT AND 401K SHORT-TERM DISABILITY LONG-TERM DISABILITY VOLUNTARY LIFE VISION DENTAL AFLAC EMPLOYEE APARTMENT DISCOUNT
    $41k-54k yearly est. 5d ago
  • MEP Superintendent - Data Centers

    Metric DCX

    Service supervisor job in Dallas, TX

    MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.
    $54k-87k yearly est. 5d ago
  • Service Center Assistant Manager

    The McAlear Group

    Service supervisor job in Irving, TX

    This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $32k-45k yearly est. 3d ago
  • Field Service Supervisor, ATC Program - Coppell, TX

    Rohde & Schwarz 4.8company rating

    Service supervisor job in Coppell, TX

    Services : Field Service Supervisor, ATC Program - Coppell, TX Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Coppell (Texas) (USA) Entry level Professionals Employment Type Full-time Ref. Number 15087 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our DFW-area facility in Coppell. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!
    $85k-110k yearly 32d ago
  • Field Service Supervisor

    Documation 3.5company rating

    Service supervisor job in Arlington, TX

    This position is responsible for direct-field level (80-90% employee/customer direct) service management and a typical span of control of five to ten Field Technicians. Functions of the job include delivering superior service quality, financial revenue and cost management in line with budgetary goals and employee development as it may pertain to overall company objectives. The ability to interpret data-points relative to performance standards and to translate these measures into minimum individual employee performance expectations. Administering career-counseling focused on employee development as it pertains to reaching and sustaining company performance goals, customer satisfaction, financial health and other company objectives as outlined by senior management. This position is responsible for working cohesively with other functional groups / department heads to ensure the team is focused in support of the overall company vision, mission, goals and objectives. Responsibilities Leadership & Customer Satisfaction: Manage and lead the Field Services team to deliver exceptional customer service and achieve market performance targets. Team Development & Workforce Planning: Oversee staffing, training, and development to ensure a skilled and balanced team; manage vacation and workload distribution. Cross-Functional Collaboration: Coordinate with other departments to drive cohesive efforts across the branch. Performance & Quality Management: Implement and monitor quality improvement programs, administer performance management, and resolve escalated service issues. Financial & Resource Management: Manage contracts, optimize resources, and meet budget goals to support department profitability. Technology Integration: Ensure the service team stays aligned with evolving technology and industry trends. Administrative & Professional Standards: Complete all administrative responsibilities on time and maintain professional, courteous communication with clients and internal teams. Experience & Required Skills Proven experience in field services or operations management Strong leadership, communication, and customer relations skills Proficiency in workforce planning and performance management Knowledge of budgeting and cost management Familiarity with technology trends in field services Education & Certification High School diploma or equivalent Physical Requirements Mobility: Ability to occasionally stand, stoop, bend, and kneel as needed. Manual Dexterity: Skilled use of hands and fingers to handle and control device parts. Visual Acuity: Clear vision to read printed and electronic documents. Verbal Communication: Ability to speak clearly and be easily understood by listeners. Auditory Understanding: Ability to understand and interpret the speech of others. Strength: Ability to lift and transport items up to 50 pounds. Physical Effort: Ability to pull, lift, reach, and transport equipment parts and boxes as required. Special Requirements None.
    $40k-60k yearly est. 3d ago
  • Supervisor, Commercial Services - Manheim Dallas

    Cox Enterprises 4.4company rating

    Service supervisor job in Dallas, TX

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Commercial Services Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Commercial Services Supervisor plays a pivotal role in ensuring positive client experiences and success across the locations supported. Responsibilities include managing employee work schedules, determining the optimal sales strategy for client vehicles across both physical and digital sales channels, auditing transactions for accuracy, and resolving client needs efficiently both in-person and through verbal and written communication methods. Collaborating with departments at your physical site, you provide input for improvements and communicate effectively on challenges and system changes affecting clients and team members. The role is vital for maintaining client requirements and fostering a collaborative spirit for success throughout the entire Commercial Services department and other departments at the location. Responsibilities * Oversee day-to-day operations, providing oversight and direction to employees in the operating unit. * Works with managers to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, work quality, prioritization, and superior customer service. * Audit work completed by Commercial Account Administrators and Posting and Procurement dept for accuracy. Log audit discrepancies, providing opportunities for addressing trends with performance or system issues. * Serves as a point person for resolution of customer issues in partnership with the Commercial Sales Team and Major Accounts. Identify, assess, and resolve issues; refer unresolved customer conflicts to designated departments for further investigation. * Collaborate with other departments, locations, commercial clients, and Manheim groups to ensure client success, address issues impacting employees and assure an overall positive experience for both clients and employees. * Communicate with managers on challenges, process changes, and new accounts. Provide input for improvements, diagnostic tools, and process. * Coordinate and oversee the sales preparation for commercial accounts, ensuring accurate collection of vehicle and account information as defined in the clients' Standard Operating Procedures (SOP). * Utilizing a deep understanding of the automotive business and clients' business models, strategically align Cox Automotive's suite of products and services to ensure client success. * Cultivate and maintain positive relationships with commercial account representatives, their teams, and major commercial clients, including banks. * Utilize strong relationships with commercial clients to address concerns, fulfill requests, and promote upselling of Cox Automotive services. * Supervise staff in inventory management post pre-sale reconditioning and oversee the redemption process. * May supervise the Outside Commercial Coordinator team who work closely with client account representatives to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. * Develop and nurture team members' strengths and identifying areas for improvement through encouragement with goal setting, feedback, employee recognition, rewards, and performance development planning. * Develop new commercial accounts and increase volume with existing customers through proactive outreach. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Minimum Qualifications * High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience * Candidate must have at least one year in a role of management/leadership. * Experience in the automobile industry or the auction business preferred. * Customer service experience required. * Experience coaching and leading others preferred. * Ability to foster productive and professional internal and external business relationships required. * Strong verbal and written communication skills required. * Strong interpersonal skills required. * Strong ability to problem solve and de-escalate heated situations required. * Strong organizational skills required. * Good computer software skills necessary. Must possess basic Microsoft Excel, Word, and Outlook skills. * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $54.2k-81.4k yearly Auto-Apply 13d ago
  • Patient Access Services Supervisor

    Ref 4.6company rating

    Service supervisor job in Plano, TX

    Patient Access Services Supervisor Bring your passion to Texas Health so we are Better + Together Work hours\: Full Time - Days - 8am - 4\:30pm - 40 hours/week. Weekend rotation every other month Patient Access Department highlights: · The Patient Access Supervisor is a key member of the Patient Access Services team. · Fast-paced environment that requires quick thinking when dealing with emergency situations. · Team-oriented work environment with expanded resources from other Patient Access areas. Here's What You Need · High School Diploma or Equivalent required · Associate degree preferred · 3 years of related work experience required · CHAA - Certified Healthcare Access Associate preferred upon hire · CHAM - Certified Healthcare Access Manager preferred upon hire · CPI - Crisis Prevention Intervention Training within 90 days required and maintained annually What You Will Do · Supervise employees assigned and act as a resource for assigned employees within the department. · Review patient account errors and denials that pertain to the Insurance Verification's Department. · Provide guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate. · Maintain staff's productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist. · Maintain appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. · Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations. · Completes other duties as assigned. Additional perks of being a Texas Health (job title) · Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. · Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. · Strong Unit Based Council (UBC). · A supportive, team environment with outstanding opportunities for growth. Since 1991, Texas Health Presbyterian Hospital Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. As a 386-bed, full-service hospital, we're proud to deliver exceptional care to North Texans through advanced technology and a dedicated team. We offer a range of specialties, including emergency medicine and trauma, cardiology, neurosurgery and spine care, orthopedics, women's services, adult and adolescent behavioral health, and critical care. Our hospital also provides state-of-the-art surgical services supported by leading technology and clinical expertise. Texas Health Plano is a Level II Trauma Facility and the only health care provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV-certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by The Joint Commission in Hip and Knee Replacement. We're proud to be a four-time Magnet-designated hospital. Our team members enjoy outstanding benefits, including an on-site childcare center designed to support working parents. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to *************************** #LI - AM1
    $36k-56k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor

    DH Pace 4.3company rating

    Service supervisor job in Dallas, TX

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred #PaceID2 Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $34k-53k yearly est. 25d ago
  • Outside Services Supervisor

    Invited

    Service supervisor job in Corinth, TX

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Outside Services Supervisor is responsible for overseeing the outside services team, ensuring the delivery of exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while ensuring operational efficiency and adherence to club standards. The Supervisor will provide ongoing training, mentorship, and support to the team, fostering a positive work environment and ensuring that every guest enjoys a seamless and high-quality golf experience. Reporting Structure • Reports to the Head Golf Professional or Director of Golf Day to Day Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence. Monitor staff time reporting to ensure accuracy and compliance with club policies, addressing any discrepancies promptly and professionally. Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions. Provide post-round support, including cleaning and transporting clubs to vehicles. Oversee the cleanliness, organization, and functionality of all outside service areas, including the golf cart fleet, club storage, and practice facilities. Promptly address maintenance needs or equipment issues, ensuring optimal readiness at all times. Collaborate with other golf operations staff, such as range attendants, marshals, and starters, to ensure smooth and efficient service delivery across the course. Ensure all outside service areas, including the pro-shop, practice areas, and cart staging zones, are tidy, free of debris, and well-organized. Monitor and ensure the timely completion of daily assignments in accordance with club standards, including practice facility preparation, pro-shop stocking, and maintaining clean and organized workspaces. Additional Duties Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Support the overall efficiency of the team by collaborating and contributing to the club's goals. About You Required High school diploma, GED, or equivalent. A minimum of 1 year of experience in a similar role or strong knowledge of golf. Preferred Strong communication skills, with the ability to interact effectively with members, guests, and staff. Strong knowledge of golf etiquette, rules, and best practices. A positive attitude and commitment to providing outstanding service. High attention to detail and reliability. Physical Requirements Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment • Golf Clubs & Bag 40 - 50 lbs. Golf Carts Work Schedule Adherence to attendance requirements as outlined in the weekly schedule. Flexibility to work additional hours as needed to meet position deadlines. Availability to work on weekends and/or holidays as required. Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $35k-56k yearly est. Auto-Apply 60d+ ago
  • Supervisor, RPO Support Services

    AMN Healthcare 4.5company rating

    Service supervisor job in Dallas, TX

    Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Supervisor, RPO Support Services, is a hands-on leader responsible for critical operational functions that enable the success of the RPO division. This role manages billing and commissions processes, oversees system administration for RPO platforms, and acts as a liaison between enterprise marketing and recruitment teams. The Supervisor drives process efficiency, ensures compliance, and fosters collaboration to support business growth and operational excellence. Job Responsibilities Lead and develop a small team (billing/commissions and sourcing/admin) to ensure accuracy, timeliness, and compliance in all financial and operational processes. Oversee billing and commissions workflows, including pulling reports from Great People (transitioning to AMIE), validating data, and ensuring error-free invoicing and commission calculations. Manage system administration for RPO technology platforms, including user access, configuration, troubleshooting, and partnering with IT and vendors for enhancements. Act as the primary liaison between enterprise marketing and RPO recruitment teams to align campaigns, messaging, and candidate engagement strategies. Interpret and communicate enterprise-wide goals and operational expectations to department leadership. Analyze productivity reports and identify opportunities for improved efficiency and accuracy across billing, commissions, and system processes. Implement process improvements and reporting dashboards (primarily in Excel) to support business objectives. Promote strong internal and cross-functional communication and collaboration. Drive operational projects, including onboarding new clients and aligning workflows with client-specific needs. Serve as a “player-coach,” balancing leadership responsibilities with hands-on operational support. Key Skills Ability to multi-task and prioritize in a fast-paced environment Excellent verbal and written communication skills Strong problem-solving and project management skills Ability to develop and lead a team Advanced proficiency in Microsoft Excel (pivot tables, reporting) Familiarity with HR technology platforms and system administration Qualifications Education & Years of Experience High School Diploma/GED required; Bachelor's degree preferred 2-5 years of experience in operational support, billing, or commissions Additional Experience Supervisory experience required Exposure to recruiting operations or RPO environments preferred Experience with billing, commissions, and system administration Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate$74,500 - $88,500 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
    $28k-39k yearly est. Auto-Apply 22d ago
  • Commercial Services Field Supervisor

    Toms Mechanical Inc.

    Service supervisor job in Pantego, TX

    About Company: Our desire is to treat people well by providing the best customer service at every opportunity. We work hard to make sure our customers have a great experience with the Tom's Team. We want to ensure our customers are able to enjoy the pleasure of experiencing quality air conditioning, heating, and plumbing in their homes. We are who we say we are, and are pleased to be here for our DFW customers. And wait until you meet our employees, we believe in our team and know you will, too. About the Role: The Commercial Services Field Supervisor plays a critical role in overseeing and managing the maintenance and repair operations of commercial and industrial HVAC systems within the construction industry. This position ensures that all HVAC equipment and control systems are functioning efficiently, safely, and in compliance with industry standards. The supervisor leads a team of technicians, coordinating schedules, providing technical guidance, and ensuring high-quality service delivery to clients. They are responsible for troubleshooting complex HVAC issues, implementing preventive maintenance programs, and optimizing system performance to minimize downtime. Ultimately, this role drives operational excellence and customer satisfaction by maintaining reliable and effective HVAC solutions in commercial environments. Must have experience with HVAC systems up to 200 tons, chillers, boilers, and water source heat pumps. Skills: The required skills in HVAC maintenance, repairs, and controls systems are essential for diagnosing and resolving complex issues in commercial and industrial HVAC equipment on a daily basis. The supervisor uses these skills to guide and train technicians, ensuring that repairs and maintenance are performed accurately and efficiently. Knowledge of HVAC controls and control systems enables the supervisor to optimize system performance and troubleshoot control-related problems effectively. Preferred skills such as experience with CMMS and advanced certifications enhance the ability to manage service schedules, track maintenance history, and implement best practices. Strong leadership and communication skills are also applied daily to coordinate team efforts, maintain safety standards, and deliver exceptional service to clients. Minimum Qualifications: High school diploma or equivalent; technical certification or associate degree in HVAC technology or related field preferred. Minimum of 8 years of experience in commercial and industrial HVAC maintenance and repair. At least 2 years of supervisory experience. Proven experience with HVAC equipment, controls, and control systems in a supervisory or lead role. Strong knowledge of HVAC safety standards, codes, and best practices. Valid driver's license and ability to travel to various job sites as required. Preferred Qualifications: Certification in HVAC controls systems or related specialized training. Over 8 plus years of experience in the Commercial HVAC industry. Over 2 years of supervisory training and experience managing technical teams. Familiarity with energy efficiency practices and sustainable HVAC technologies. Additional certifications such as EPA Section 608 or OSHA safety training. Responsibilities: Supervise and coordinate daily activities of HVAC maintenance and repair technicians in commercial and industrial settings. Conduct regular inspections and diagnostics of HVAC equipment and control systems to identify and resolve issues promptly. Develop and implement preventive maintenance schedules to ensure optimal performance and longevity of HVAC systems. Provide technical training and support to team members to enhance their skills and ensure adherence to safety protocols. Collaborate with project managers and clients to plan service operations, manage resources, and address any service-related concerns. Maintain accurate records of service activities, equipment status, and inventory of parts and tools. Ensure compliance with all relevant safety regulations, codes, and company policies during service operations.
    $35k-57k yearly est. Auto-Apply 55d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Balch Springs, TX?

The average service supervisor in Balch Springs, TX earns between $28,000 and $71,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Balch Springs, TX

$45,000

What are the biggest employers of Service Supervisors in Balch Springs, TX?

The biggest employers of Service Supervisors in Balch Springs, TX are:
  1. Albertsons Companies
  2. Albertsons
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