Service supervisor jobs in Concord, NC - 658 jobs

ABOUT THE COMPANY: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. ABOUT THE ROLE: Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. RESPONSIBILITIES: Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Interprets customers' needs and clarifies the responsibility for problem resolution. Performs feasibility and approves operational quality of system equipment. Provides on-site technical product support and service to customers. Provides customers assistance with the operation and maintenance of the system. Serves as Motion's liaison with customer on administrative and technical matters for assigned projects. Performs other duties as assigned. QUALIFICATIONS: Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience. REQUIRED SKILLS: Maintenance and reliability background Ability to work independently Strong critical thinking and problem solving ability Strong communication skills required Ability to maintain a professional demeanor in a stressful situation Ability to manage contract location resources Ability to manage travel budget PREFERRED SKILLS: Asses system process Design reliability solution Implement sensors and network Monitor customer assets Predict failure Repair / Replace customer asset PAY RANGE AND COMPENSATION PACKAGE: [Pay range or salary or compensation] EQUAL OPPORTUNITY STATEMENT: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Benefits: Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. As an agent team member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

Staff - Supervisor Registered Nurse (RN) - Telemetry - $26+ per hour at Tenet South Carolina summary: The Registered Nurse (RN) Telemetry Supervisor oversees patient care, staffing, and unit operations in a telemetry nursing department, ensuring a safe environment for patients and staff. This leadership role requires maintaining clinical competency, promoting service excellence, and collaborating with management on strategic goals. Candidates must have an associate degree in nursing, a multi-state RN license, relevant certifications, and experience in acute care with supervisory skills. Tenet South Carolina is seeking a Registered Nurse (RN) Telemetry Supervisor for a nursing job in Rock Hill, South Carolina. Job Description & Requirements Specialty: Telemetry Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff RN Supervisor CV Telemetry Full Time Nights Position Summary The Clinical Supervisor in collaboration with the Director is responsible for the continuous safe operation of the assigned department including all aspects of patient care, staffing, fiscal responsibility and strategic goals of the unit. The Clinical Supervisor is a designated leader responsible for implementation, supervision, and evaluation of safe patient care while promoting a safe environment for employees, families, and visitors. The Clinical Supervisor maintains clinical and professional competency as appropriate to the ages, developmental stages, and special needs of the population. Service Excellence behavior is promoted at all times. THE RN SUPERVISORCV TELEMETRY FULL TIME NIGHTS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with The Americans with Disabilities Act (ADA), it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Education/Other Qualifications: Minimum Education: Associates degree in Nursing required. Minimum Experience:2-3 years of Acute Care or comparable experience with demonstrated leadership ability preferred. Required Certifications/Registrations/Licenses: A valid Permanent Multi-State RN License from the state in which you reside is required. Should you hold a RN license from another Compact state, you are required to apply for and obtain a Multi-State RN License from the state in which you reside within 30 days. American Heart Association BLS CPR required, must be obtained within 7 days of hire. CPI certification with orientation period. Other certifications required are determined by specific unit and is required within orientation period. Tenet South Carolina Job ID #. Posted job title: RN Supervisor CV Telemetry FT Nights Keywords: Registered Nurse, Telemetry, RN Supervisor, Nursing Leadership, Patient Care, Acute Care, BLS CPR, Multi-State RN License, Healthcare Supervisor, Clinical Competency

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Customer Service Manager is responsible for leading, developing, and managing the Customer Service/Parts team to ensure exceptional customer experiences and operational excellence. This role oversees daily departmental activities, drives performance through KPIs, manages customer escalations, and leads continuous process improvement initiatives. The Customer Service Manager collaborates cross-functionally with internal teams and external partners to remove barriers, improve execution, and enhance customer satisfaction. What You Will Contribute: Recruit, hire, onboard, train, coach, and motivate customer service representatives. Monitor individual and team performance against established standards and expectations. Foster a culture of accountability, engagement, and continuous improvement. Oversee daily activities within the Parts/Customer Service department. Ensure workloads are balanced effectively across the team. Establish, track, and report on department Key Performance Indicators (KPIs). Serve as the primary point of contact for escalated customer complaints or issues. Ensure customers are kept informed and resolutions are communicated clearly and professionally. Partner with internal teams to drive timely and effective outcomes. Develop training tools and resources for Parts Administrators and customer service staff. Create and maintain policies and procedures for handling customer parts inquiries. Utilize data and reporting to identify trends, root causes, and opportunities to improve customer satisfaction. Implement solutions that improve efficiency, accuracy, and the customer experience. Work cross-functionally with Service, Productivity, and other internal teams. Collaborate externally with OEMs and third-party vendors to ensure alignment. Identify and eliminate barriers that impact execution and customer outcomes. Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: Bachelor's Degree or equivalent experience demonstrated experience. High level of technical skill as demonstrated in prior experience and education. Ability to communicate effectively and articulate offerings tailored to customer needs. High integrity and ethical thought processes Experience using CRM such as Salesforce, ERP systems such as Dynamics D365, and PowerBI reports, Expert Microsoft Office Suite user What's in it for You:We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks' Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and physical requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged periods of time. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition # 1545C, Charlotte NC

Horne Heating and Air Conditioning has been a family-owned and operated HVAC company, servicing Charlotte and its surrounding areas since 1983! We attribute our years of success to our focus on delivering honest, reliable, and innovative solutions to our community. We use our extensive experience to help customers enjoy dependable comfort all year. Currently, we have an opening for an HVAC Service Field Supervisor who will be responsible for the following: * In-field support for Service Technicians * In-field technical training for current and new Service Technicians * Able to lead in-person training during team meetings * Universal knowledge and abilities to perform the many functions of the position What We Offer: * Medical, dental, vision, and life insurance * Competitive Supplemental insurance plans * Paid time off, holidays, and your birthday * Company-provided laptops and monitors * 401k with 3% full match and a partial match of 4-5% * Professional development, including reimbursement for certifications * Annual end-of-year party * Quarterly team-building events * Quarterly incentives for achieving goals * Company vehicle Work Hours: Four-day work week! Monday through Thursday or Tuesday-Friday, 7:00 am - 6:00 pm, On Call Rotation, and additional time outside of this schedule when emergency support is needed Pay Scale: $60,000 - $80,000 per year, base pay, depending on experience, plus $20,000-$40,000 additional earning potential based on team performance Required Qualifications: * 7+ years of HVAC service * Previous team lead experience * Comfortable in crawl spaces and attics * Type II EPA or universal Preferred Qualifications: * Experience developing up-skilling training * OSHA-10 or OSHA-30

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Non-decal vehicle is provided. Dedication to safety through our Zero Harm policy Check us out: ******************* ZMNrDJviY What you will do The Service Supervisor will oversee the daily activities of servicing our customer's Fire/Life Safety equipment needs, supervise field team and oversee Franchise Owners in the local area. Instruct and train all new and existing technicians. Travel to visit our customers. How you will do it Revenue responsibility: Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service and installation business including new bookings (sales), revenue and profitability. Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Productivity Improvement: Ensure that fair and effective performance measurements are assigned and that employees and Franchise Owners are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures. Safety Compliance: Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action. What we look for Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers. Bachelor's Degree, preferably in a Business Engineering Discipline or equivalent experience. Minimum of 5-10 years' experience in an integrated systems sales/service environment. Must have a valid driver's license and a driving record that meets company requirements. Must be able to pass all company required background checks Developing Direct Reports & Others Ability to work a full time schedule Available for local/regional travel, which may include nights and weekends to accommodate customer's schedule. HIRING SALARY RANGE: $65,000-95,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KW1 #LI-NC1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

Job Description Zone Support Supervisor provides remote support to field representatives from their home office. Other duties may be assigned. To achieve this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability require ADDITIONAL DUTIES/RESPONSIBILITIES OR EXPERIENCE Grocery, mass or drug store experience preferred Must be proficient on e-mail, Excel and Word. Must possess excellent written and verbal communication skills. Limited travel Work from office or home Other duties as assigned EDUCATION: This position requires a minimum education level of a High School Diploma* *Equivalent Experience may be substituted if asterisk present EXPERIENCE: Minimum of 1 year experience preferred. COMPUTER SKILLS: To perform this job successfully, an individual should have working knowledge of and active access to computers, including the Internet, e-mail, and competent with Microsoft applications. SUPERVISORY RESPONSIBILITIES: This position will have no direct supervisory responsibilities. WORK ENVIRONMENT: The work environment characteristics described here represent those an employee encounter while performing the job's essential functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position's work environment is primarily inside office locations that are typically not extreme (hot or cold) environments. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must regularly meet to perform the essential functions of the job successfully. Reasonable accommodations may enable qualified individuals with disabilities to perform the essential functions of: Ability to lift up to 50 lbs., bend and stoop continuously and stand for limited periods. It also requires the ability to see, hear, walk, stand, speak, sit, learns, read, concentrate, think, communicate, and work. DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required of the Zone Support Supervisor. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: FDM Field Administration, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition, to federal law requirements, FDM Field Administration, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. FDM Field Administration, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FDM Field Administration, Inc. employees to perform their job duties may result in discipline up to and including discharge. Responsibilities DUTIES AND RESPONSIBILITIES Must be capable of facing and rectifying challenges, use independent judgment, and exercise discretion as needed Work closely with Zone Director/ Zone Leads to ensure they have a complete understanding of all client projects and directives Responsible for tracking progress, following up on any late completions to ensure we are meeting client deadlines. Supports the Zone in the recruitment, screening and onboarding of new merchandisers Responsible for providing quality assurance via live or phone audits on behalf of our clients. Work closely with management and provide expert advice on field conditions that require management to make changes to internal web tools for field use. Coordinate special project pre-planning activities

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Posting Job Summary (Purpose): The Service Operations Support Supervisor is responsible for the efficient planning and scheduling or Service Technicians. This is done through the supervision of the Service Coordinators and communication with Area Managers. The supervisor will lead the Service Coordinator's to ensure continuous improvement in service metrics through weekly evaluation of Service Productivity Planners, Service Billing Dashboards as well as close partnership with operations management. Key Characteristics: * Must have prior experience with technician routing/dispatching * Demonstrated supervisory or management experience in operations or call center environment * Ability to collaborate with others to ensure execution of objectives * Strong interpersonal skills and ability to engage and motivate team * Must be analytical and capable of translating data into actionable results Duties and Responsibilities: * Directly responsible for the supervision of assigned Service Coordinators, including workload planning and management, coaching, development and performance management. * Ensure daily work queues and appropriate resources are assigned to meet field operation's needs * Partner with customer experience team to ensure appropriate jobs and fees are quoted consistently to customers to meet service revenue targets. * Collaborate closely with various departments to ensure cohesiveness in planning * Be available to team members to handle daily business questions and facilitate communication between Service Coordinator and districts where concerns arise. * Communicate key business initiatives, monthly metric standings, and core business values to team * Fully understand the Service Coordinators job function, daily activities, and work expectations * Monitors assesses and communicates performance and behavioral incidents with employees. Escalates issues to management and/or HR when necessary * Prepare and administer annual reviews Knowledge, Skills, and Abilities: * Knowledge of Safety protocols * Ability to understand and relate technical requirements * Proficient in Microsoft office products, such as PowerPoint, Word, and Excel * Strong communication skills (both written & verbal) * Effective problem-solving skills & acute analytical skills * Customer service oriented * Detail oriented with strong organizational & time management skills Education and Experience Required: * Bachelors degree preferred * 3+ years supervisory experience * 3+ years of service routing/logistics for multi-location units experience preferred * Propane experience a plus AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Description Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a 140+ year strong global healthcare leader headquartered in Indianapolis, Indiana with manufacturing sites throughout the US, EU, and Asia. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world and embody our company values of Integrity, Excellence, and Respect for People Position Overview Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $1 Billion to build a completely new, inspiring, environmentally conscious, and highly automated campus in Concord, North Carolina. This brand-new campus will utilize the latest technology to increase the company's capacity in parenteral (injectable) medications, device assembly, and packaging operations. This is an exciting and once-in-a-lifetime opportunity to build and operate a new site. If you ever wanted to have a direct impact building a team's culture and in how the team operates, now is the perfect opportunity! During the project phase, the Operations Supervisor will have responsibility of supporting start-up activities to bring the Parenteral (PAR) area into service. The PAR department will have ownership of product formulation, aseptic isolator barrier filling, and visual inspection operations. Activities will include coordinating start-up support amongst self and team to; train on the use of the equipment and develop technical proficiency, develop a diverse and inclusive culture, and lead operational readiness activities. This position will require travel domestically (2-4 week trips and/or 3-9 month short term assignments) with the opportunity for travel internationally to collaborate and learn from sites who produce our medicines currently. Once the facility is turned over to operations, the Supervisor role is responsible for leadership of the team that operates the multiple PAR. They will develop an inclusive culture and technical expertise of manufacturing team and employees. This individual will ensure that the lines are adequately staffed with trained & qualified employees. Strict adherence to safety and quality rules and procedures is expected. Direct line supervision for this role includes line leaders and operators. As a site leader and expert at our growing site, there will be significant opportunities for growth into future leadership and technical roles. Key Responsibilities Integrity Leading by examples with a Safety first, Quality Always mindset. Comfortable with exercising and encouraging "Stop Work Authority" for all employees if there is a perceived unsafe or product impacting situation. Responsible for maintaining a safe work environment, exemplifying safe working practices, and being accountable for supporting HSE goals. Act as both administrator and technical leaders for operations. Set a good example through demonstrated knowledge of procedures, compliance with quality systems, and teaching of proper techniques. Excellence Collaborate with area supervisors to ensure a high standard of; communication, best practice sharing, and consistency across the groups and different shifts. Responsible for shop floor execution as it relates to business plan, cGMP conformance, and Operational Standards for Manufacturing Excellence. Striving and encouraging a mindset of continuous improvement. Gathering ideas for improvement, articulating their business value, and working with support team to implement the ideas with highest objective value. Ensures there are enough adequately trained and compliant personnel staffed to meet production goals. Reviews and updates training plans as needed to maintain compliance and excellence. Develop area documentation (procedures, work instructions, job aides, etc.) with team to support start-up, training, and operation. Originate & Investigate deviations, operational quality issues, and support determination of root cause. Support implementation of corrective actions to ensure consistent quality. Respect for People Support the site in building a diverse, empowered, and capable team. Responsible for managing several direct reports working across multiple manufacturing lines on responsible shift. Responsible for the coaching, development, and performance evaluation of operators. Communicate cross functionally with support team if there are quality, equipment, operational concerns. Requirements (Education, Experience, Training) Education, Experience and Skills High School Diploma or equivalent Prior supervisory experience Basic computer skills (desktop software, MS Office) are required. Previous experience in operations or directly supporting a manufacturing operation (Pharma, Food, Clean-room, or other applicable). Excellent interpersonal, written, and oral communication skills Strong organizational skills and ability to handle and prioritize multiple requests. Strong technical aptitude and ability to train and mentor others. Time Commitments and Work Authorization Ability to work overtime as required Ability to wear safety equipment (glasses, shoes, gloves, etc) Ability to work and gown in a cleanroom (Grade C, ISO 8) environment. The position may require a short term assignment of 3, 6, or 9 months domestically or internationally to train and be certified on existing processes and establish global contacts. There may also be a requirement for short (less than 1 month) travel to support equipment testing at the manufacturer's factory. Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Preferred attributes but not required Experience with, completion of, or understanding of: 4+ years in manufacturing/operations with 2+ years in supervisory role cGMP standards and FDA (or other industry) guidelines for production STEM degree or certification Aseptic filling, single use assemblies, isolator technology. Automated, semi-automated, and/or manual inspection. Highly automated equipment (inspection, packaging, filling, assembly, etc.) Manufacturing Execution Systems and SAP or other electronic business systems Continuous improvement methodologies and mindset - lean, six sigma, etc. Root cause analysis and implementing corrective actions Ability to organize and motivate teams Facility, Equipment, Systems, Start-up Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $35.33 - $57.12 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

at LiftOne Find Your Career With LiftOne We're a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary The Service Supervisor is responsible for coordinating Dock and Door customer service activities and has responsibility of all activities in the shop and the field and must have a strong desire to lead and grow Dock and Door technicians. LiftOne invests in our employee's through on-going training and development to enhance skills and performance. Excellence in this challenging and rewarding position could create advancement into other leadership roles in the organization. Essential Functions Operational Excellence Participate in the site level lean management system including daily performance huddles, Gemba walks, root cause problem solving, and adherence to leader standard work Monitor safety, quality, delivery, and cost metrics to drive customer satisfaction and site profitability Moderate technician team meetings and escalate roadblocks or hurdles to the service manager or central support resources Visit with customers, support techs, and follow up on quality in the field on occasion Service Management Establish the safety culture and ensure adherence to all company safety policies along with company policies and best practices Approve timesheets and work orders and leverage our service platform to maintain accurate records of work performed and parts utilized Dispatch and manage all work orders and cross-level work between resources Drive accountability for quality standard and ensure good appearance of tech vans and inventory levels Manage the preventative maintenance program to achieve the company standards of completion Team Leadership Aggregate and escalate the voice of the technician to ensure we are removing roadblocks for our key customer service touchpoints Conduct performance appraisals, training and development activities for technicians (e.g. promotions, salary increases, terminations, disciplinary actions, etc.) Assist in determining technician staffing levels and technician career development Other duties as assigned. Supervisory Responsibilities This job has supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Bachelor's degree from a four-year college or university preferred; in addition to two - four years' related experience and/or training; or equivalent combination of education and experience. Previous experience in the Dock and Door industry strongly preferred. Proven leadership experience with a strong track record of results Excellent verbal and written communications skills Ability to solve practical problems and deal with a variety of concrete variables Strong listening and presentation skills Experience with material handling or other service-oriented industries preferred Experience with lean operating systems and continuous improvement preferred Ability to travel up to 50% to other locations in the LiftOne territory Computer Skills Proficient in the use of Microsoft Office (Word, Excel, Outlook and PowerPoint). Desire and ability to learn and utilize auxiliary systems such as Salesforce, SAP and ServiceMax. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #LiftOne EEO/AA Employer. All qualified individuals are encouraged to apply.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you driven to lead a team while delivering reliable HR support across the organization? Spectrum is seeking a Supervisor, Employee Services Center to oversee ADA accommodations and guide accommodation coordinators in their daily workflow. In this pivotal role, you will monitor service responsiveness and quality, ensuring Spectrum's policies are upheld and team goals are achieved. Your leadership will strengthen our HR operations and enhance the service experience for employees and partners company wide. How You'll Make an Impact * Provide direct supervision and Tier 2 support to Accommodation Coordinators * Oversee lower and mid-tier claims as well as escalated matters within those cases while performing end-to-end case management through implementation, tracking of accommodation transitions, and follow-up within the accommodations tool * Responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue * Provide ongoing and back up support for assigned functional Human Resources work team and possesses HR knowledge so that they can cross train coordinators as needed * Maintain and apply knowledge of onboarding and HR programs, policies, benefit plans to quickly resolve customer issues or concerns * Engage key partners as needed, including HR Business Partners, Health Care Providers, Vendor Partners, Employment Law, Compliance and Accessibility teams * Examine medical information to determine if the employee meets the requirements under federal ADA, state, and/or Spectrum requirements for a qualifying condition * Ensure metrics are in place to govern all areas of responsibility, conduct ongoing reporting of compliance performance, analyze reports on behalf of end user, identify issues and recommend changes based on those metrics * Provide excellent customer responsiveness to all communications received from Human Resources, HR Center of Excellence (COE) staff and employees * Establish good working relationships with staff, ESC leaders, HR business partners, hiring managers, benefits, recruiting, security, legal and/or vendors to meet service level agreements and ensure compliance * Ensure timely and accurate decisions on the disposition of pending accommodation requests by investigating discrepancies, following up with employees, HR and/or legal to resolve pending matters * Achieve and maintain expertise to navigate and accurately record information with several business systems/applications to ensure the highest level of data integrity and confidentiality, including HR data (Oracle), leaves time tracking (Kronos), case management tracking (HR Helpdesk), query and reporting tools (Excel) and third-party vendor systems support * Provide first level performance feedback to accommodation coordinators and to management on an on-going basis * Identify employee performance issues and work with the Employee Services Center Manager to design, implement and administer performance improvement plans if needed * Assist with training or new hires and participate on interviews of new team members. Oversee scheduling needs for the team * Ensure required documentation is updated and maintained Working Conditions * Office environment with minimal (0-15%) travel What You'll Bring to Spectrum Required Qualifications Education * Bachelor's degree in Business Administration, Human Resources or related field or equivalent training, education and experience Experience * 5+ years of Proven Human Resources experience preferably in an HR Shared Services/operations center environment Skills * Ability to read, write, speak and understand English * Ability to work a flexible schedule * Ability to problem solve in a high-volume production-oriented environment * Proficient in Microsoft Office programs including Outlook, Excel and Word * High level of analytical and process skills, problem resolution skills * Clear and effective verbal and written communication skills * Ability to maintain confidentiality * Must have functional knowledge of PeopleSoft, version 9.1 preferred * In depth knowledge of FMLA, STD and all other leave processing * Prior experience supervising people and/or third-party vendors * Project management experience preferred Preferred Qualifications Education * PHR certification or continuous improvement experience preferred Experience * 1+ years of supervisory or leadership experience #LI-LYR #LI-LYR HES400 2025-65082 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Animal Services Supervisor | Animal Services [COC0094291] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 291 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Services Supervision Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Services Supervision (Animal Services Supervisor) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Services Supervisor | Animal Services [COC0094291] Supervise animal control, shelter, and clinic operations. Develop policies for animal care and control. Manage staff scheduling and training. Oversee compliance with animal welfare laws. Coordinate with public agencies and community groups. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 686 East 4th Street Charlotte, NC 28202 Qualifications ProSidian Seeks a Animal Services Supervisor | Animal Services [COC0094291] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 291 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Animal Services Functional Area Professional - Animal Services Supervision Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Animal Services Supervision (Animal Services Supervisor) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Animal Services Supervisor | Animal Services [COC0094291] Supervise animal control, shelter, and clinic operations. Develop policies for animal care and control. Manage staff scheduling and training. Oversee compliance with animal welfare laws. Coordinate with public agencies and community groups. The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 686 East 4th Street Charlotte, NC 28202 Desired Qualifications For Animal Services Supervisor | Animal Services [COC0094291] (COC0094291) Candidates: Strong management experience in animal services. Education / Experience Requirements / Qualifications Bachelor's degree preferred; 5+ years supervisory experience. Strong management experience in animal services. This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Animal Services Supervisor | Animal Services [COC0094291] Candidates shall work to support requirements for Animal Services Functional Area Services and shall work as a Animal Services Supervisor | Animal Services [COC0094291]. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with 291 activities 291 Functional Area Activities. Staff leadership, policy development, interagency collaboration. Competencies Required Decision-making, communication, adaptability. Ancillary Details Of The Roles Oversees budget planning for animal services. Leads crisis response for large-scale animal rescues. Other Details Reports to Director of Shelter Operations. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Full-time Description No Recruiters please. As a Regional Supervisor, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Regional Management and franchisees in the business operations and reports directly to the Regional Manager. Responsibilities: • Drives increase in per unit sales and profit through implementation of our marketing and branding initiatives • Achieves sales, profit, quality and customer service goals. • Monitors customer service, product quality, sanitation/HACCP protocols and product compliance. • Work with the Store Teams to control cost and maintain consistency. • Trains, motivates and develops Company Chefs and Franchisees to achieve high level of morale and efficient use of human resources. • Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of its products. • Recruit and Supervise Company Chefs and Franchisees. • Visits units regularly to inspect unit operations. • Interfaces with existing clients to maintain satisfaction and retention. • Resolves client and customer satisfaction related issues. • Projects and practices consistent ownership attributes, which provides a high level of customer service at all points of contact. Requirements Bachelor's degree or related experience. Sushi experience highly preferred. Proficiency in Microsoft Office. Strong organizational, problem-solving, and analytical skills. Proven ability to handle multiple projects and meet deadlines. Ability to deal effectively with a diversity of individuals at all organizational levels. Creative, flexible, and innovative team player. Ability and flexibility to travel as require. Proven ability to mentor and develop successful team members.

Join our team as the Supervisor of Security and Emergency Services for our gated retirement community. In this role, you will be responsible for ensuring program and procedural compliance, overseeing quality assurance and improvement, conducting investigations, providing training, and offering administrative support. What we offer Compensation: starting at $23 per hour (based on experieince) A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! How you will make an impact Responsible for the security of the community through the use of gatehouse, patrols, access control, visitor/contractor registration, key management, and other programs Monitor safety programs to include; Security Department safety inspections, responses to workplace accidents, hazard communication programs, respiratory mask fit testing programs, and others as needed Partner with SES Manager to update and maintain the Emergency Preparedness Plans Ensure completion of Incident Reports, daily shift reports and responds to calls for service Assist in hiring, training, coaching, counseling of employees Establish schedules, reviews and approves timesheets, completes performance evaluations Provide daily leadership, supervision, motivation, and communication to direct and indirect reports What you will need Must be at least 21 years old Minimum of 2 years of experience in public safety supervisory (Fire/EMS/Law Enforcement) or comparable supervisory experience Minimum of 1 year of experience working in an Emergency Responder role Current valid driver's license Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Windsor Run helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Job Description Horne Heating and Air Conditioning has been a family-owned and operated HVAC company, servicing Charlotte and its surrounding areas since 1983! We attribute our years of success to our focus on delivering honest, reliable, and innovative solutions to our community. We use our extensive experience to help customers enjoy dependable comfort all year. Currently, we have an opening for an HVAC Service Field Supervisor who will be responsible for the following: In-field support for Service Technicians In-field technical training for current and new Service Technicians Able to lead in-person training during team meetings Universal knowledge and abilities to perform the many functions of the position What We Offer: Medical, dental, vision, and life insurance Competitive Supplemental insurance plans Paid time off, holidays, and your birthday Company-provided laptops and monitors 401k with 3% full match and a partial match of 4-5% Professional development, including reimbursement for certifications Annual end-of-year party Quarterly team-building events Quarterly incentives for achieving goals Company vehicle Work Hours: Four-day work week! Monday through Thursday or Tuesday-Friday, 7:00 am - 6:00 pm, On Call Rotation, and additional time outside of this schedule when emergency support is needed Pay Scale: $60,000 - $80,000 per year, base pay, depending on experience, plus $20,000-$40,000 additional earning potential based on team performance Required Qualifications: 7+ years of HVAC service Previous team lead experience Comfortable in crawl spaces and attics Type II EPA or universal Preferred Qualifications: Experience developing up-skilling training OSHA-10 or OSHA-30

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount