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Service Desk Supervisor
Omega Systems 4.1
Service supervisor job in Elmwood Park, NJ
Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
Supervising end-user services and technical support services.
Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
Provide consistent training and mentoring to members.
Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
Create, Update, and Improve Documentation to ensure high level of service.
Review Timesheets Weekly
Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities.
Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
Administrate and facilitate personnel to hire and retain staff.
Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
Establish staff training and development programs related to technical services.
Develop measures and controls to ensure performance standards and goals are achieved.
Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
Mentor and develop direct reports through personal behaviors.
Ensure to provide customer satisfaction across all technical service offerings.
Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
Bachelor's degree in a job-related discipline or equivalent working experience.
Minimum of five years of technical experience.
Must have former technical supervisory experience preferably in a Call Center or similar environment.
Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
Ability to communicate technical/complex information both verbally and in writing.
Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
$60k-121k yearly est. 1d ago
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Operations Manager- EDI/ Customer Service
Executive Profiles, Inc.
Service supervisor job in New York, NY
JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator
Salary: $90,000+
A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution
Responsibilities
- Collaborate all information with Sales teams to track orders and shipment status
- Analyze and review Open Order Reports to maintain efficiency.
- Manage and follow up on Bulk Orders and identify ATS opportunities,
-Work with Sales communicating any discrepancies or
- Ensure timely release of orders within the current shipping window.
- Monitor the status of inbound shipments and factory orders.
- Issue Return Authorizations (RAs) and Return to Vendor (RTVs).
- Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers.
- Oversee the allocation of incoming shipments and goods.
- Maintain clear communication with the warehouse team.
- Handle Charge Backs and Credit Memos.
- Receive EDI transfers and ensure compliance.
- Generate and review the open pick ticket report.
-Follow up on back orders to ensure customer satisfaction.
SKILLS:
Comprehensive knowledge of EDI data structures
Knowledge of business transaction lifecycles
Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus
Strong verbal and written communications skills
Able to troubleshoot problems
Strong attention to detail
$90k yearly 4d ago
Director Dietary Services
St. Mary's General Hospital 3.6
Service supervisor job in Passaic, NJ
St. Mary's General Hospital
, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit ***************
Our
Director of Dietary Services
oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development.
Education and Work Experience
Registered Dietitian (RD) required.
Bachelor's Degree, preferably in Food & Nutrition or related field or relevant experience.
Two (2) years experience in the fields of nutrition and food service management desirable.
Food Safety Certification from an accredited organization and maintain current.
St. Mary's General Hospita
l offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
$76.1k-103.6k yearly 2d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Service supervisor job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare.
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$69k-134k yearly est. 4d ago
Madeo: Senior Account Supervisor
The10Minutecareersolution
Service supervisor job in New York, NY
We're hiring a skilled Senior Account Supervisor to add value to existing client relationships and pursue new business opportunities.
You should have at least 7 or more years of related experience across project and account management. We're a distributed workforce working remotely (EST 10am - 6pm). Bonus if you live in NY/Brooklyn, but not required. We're open to candidates with higher levels of experience; this is not an entry level or junior position. If you consider yourself more of a Project Manager, please consider applying to our Basic Software. We may open a separate round for a Project Manager soon, but it is not open yet and will begin with reviewing candidates there.
What we're looking for
Client partnership: You've demonstrated the ability to partner with clients and your team on tasks and ongoing retainers; from successful completion to expanding a client partnership.
New business focus: You're skilled at overseeing proposals, meetings with potential clients, and are genuinely interested in growing this area with a supportive team.
Project management background: You have experience managing medium to large digital creative projects-especially websites-in a relevant business setting, enabling you to be a successful account supervisor and collaborator to project managers.
Nonprofit experience: You've worked with progressive organizations among your clients-nonprofits, foundations, and cultural institutions-or have a demonstrated interest in social impact.
Strategy background (a plus): Prior experience advising clients on digital strategy or related roles is a plus as a thought partner to clients, even if active strategy work is carried out by strategists on the team.
Curiosity about the discipline: You are interested in contributing to our agency's account management standards, documentation, guides, etc., recognizing that account management is a team effort.
Benefits & Compensation
Starting salary $80,000 to $100,000, commensurate with experience and may be adjusted based on location, with 5% to 20% additional compensation described below.
Up to 5% additional earnings via 401(k) employer match (after 3 months of employment).
10% to 15% of additional discretionary earnings via year-end revenue sharing and bonuses.
Health, dental, and vision insurance coverage.
Commuter benefits.
Employer-matched donations to causes you care about.
Flexible PTO along with federal and team-wide days off.
Remote work with occasional opportunities to meet in person.
Investment in onboarding, training, and your career development.
Room for growth toward Affiliate Director and Director-level roles.
How to Apply
Please apply on our website to learn more about compensation and to begin the process. We invite you to learn about our culture, projects, and approach by reviewing case studies on our site.
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$80k-100k yearly 3d ago
Lead Supervisor I for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Service supervisor job in New York, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Responsibilities Sales
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
Operations
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value‑added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high‑tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements
Experience: 1‑3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************.
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
Benefits
Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Brand Ambassador, Outside Sales, Marketing, Sales
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$17.5-27 hourly 20h ago
Nurse Team Leader
MJHS 4.8
Service supervisor job in New York, NY
Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.
Supports the Hospice Nurse Manager position by providing leadership guidance to the professional staff on a day-to-day basis to ensure the provision of Hospice and Palliative Care services are consistent with the philosophy, goals, and policies of the program and MJHS. Mentors and provides leadership direction to the professional staff as directed by the Hospice Nurse Manager.
The schedule includes functioning in a backup On Call capacity 2-3 times per month and 2-3 holidays per year.
Graduate from an accredited School of Nursing, BSN or BS degree preferred. Minimum of five years of Hospice nursing experience. Supervisory or leadership experience preferred. Word, Outlook, and Windows experience required. New York State RN licensure, NYS valid license preferred. National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire. Ability to effective supervises and mentors Hospice nursing staff.
$70k-116k yearly est. 17h ago
Supervisor - Inflight Services
United Airlines 4.6
Service supervisor job in Newark, NJ
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Job overview and responsibilities
A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United.
* Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
* Recognize flight attendants for outstanding service, teamwork, and performance
* Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital
* Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident
* Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
* Conduct investigations regarding performance, complaints, or other work-related issues
* Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
* Showcase the delivery of new Inflight products as determined by the Flight Experience team
* Ensure daily company goals, policy and procedure compliance are met
* Coordinate with customer service and Station Operations Center (SOC) to ensure operational success
* Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team
* Team oriented, with enthusiasm for people and delivering exceptional service
* Develop positive relationships with team members and other work groups to achieve our common goals
* Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively
* Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
Qualifications
What's needed to succeed (Minimum Qualifications):
* Minimum 2 years equivalent or similar work experience
* 2+ years leadership experience leading and influencing a team
* Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
* Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
* Positive demeanor and ability to adapt to constantly evolving work environment
* Demonstrated conflict resolution and decision-making capability
* Proven track record to work independently and in a team environment
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is a crucial function of the position
* For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination.
* You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear.
* Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree
* Inflight Service, travel industry, or hospitality leadership experience highly preferred
* Experience supervising a unionized work group
The base pay range for this role is $64,885.00 to $84,514.00.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$64.9k-84.5k yearly 3d ago
Field Supervisor, In-Home Services
AHRC 3.9
Service supervisor job in New York, NY
AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neurodiverse to lead full and equitable lives.
Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism.
The annual salary for the Field Supervisor, In-Home Services position is between $45-$50k plus a very generous benefits package including: FULL MEDICAL PAID BY EMPLOYER, dental, and vision plan; generous paid time off, 403B, tuition reimbursement and other benefits.
ESSENTIAL RESPONSIBILITIES
•Oversee Community Habilitation, In-home Respite, Bridges to Health and Traumatic Brain Injury services for assigned caseload of 50 - 60 individuals.
Assess needs of individuals referred for services and development, implementation, monitoring and reassessment of service plans, as appropriate and necessary.
Maintain accurate program records and ensure timely submission of all required program documentation.
Maintain communication with individuals' family members or advocates, as well as with Service Coordinators and administration regarding progress.
Provide support and supervision to direct care staff assigned to caseload.
•Conduct home visits in accordance to departmental policy, observing interactions between direct care staff and individuals receiving services to ensure plans are properly implemented.
•Identify and address areas where staff development is needed and provide on-site coaching and training whenever needed.
Communicate with Training Coordinator regarding staff training needs that cannot be addressed in home setting.
Participate in employment process, orientation, training and performance evaluation of direct care staff.
•Participate in weekly staff meetings and remain available for assignment to work on special departmental or programmatic projects as needed.
Maintain professional and pleasant attitude toward people we support and their families, co-workers and other professional contacts.
Conduct other responsibilities as assigned.
QUALIFICATIONS
•Bachelor's Degree and 2-3 years supervisory experience in home care field or 4-5 years of direct work experience plus 1-2 years supervisory responsibilities required.
Strong computer and statistical reporting skills essential.
Demonstrated ability to communicate effectively with broad range of stakeholders and in writing.
Competency in working in fast paced and rapidly changing environment, with ability to make prudent and independent decisions as warranted and be accountable for ensuring high quality services to individuals supported.
Willingness to travel to home sites required.
Bilingual language skills a definite plus.
$32k-40k yearly est. 60d+ ago
Patient Support Center Supervisor
Asembia LLC 3.7
Service supervisor job in Livingston, NJ
Patient Support Center Supervisor
Department: Patient Support Center / Call Center
Reports To: Director Operations
FLSA: Exempt
The Pharmacies operating hours are 8:00 am - 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST.
Primary Function:
The incumbent is responsible for executing program requirements and managing daily workflow.
Job Scope and Major Responsibilities:
Managing the workflow of their employees and delegating tasks.
Hold engaging team meetings and/or one-on-ones routinely with Team Leads.
Monitor quality and performance of the team and demonstrate the ability to provide feedback in an effective manner that drives change in behavior and results.
Accomplishes staff job results by coaching, counseling, and disciplining employees.
Training and onboarding.
Work in conjunction with Management Team and the Quality Assurance Team to communicate productivity gaps and quality as it pertains to the program.
Interface with programmers as needed to address any system enhancements or difficulties.
Creating team schedules and time and attendance management.
Setting goals for workers and making sure they comply with the company's policies and procedures.
Identify potential training gaps, escalating these to site leadership.
Alert site leadership to any potential staff matters, including performance or behavioral issues.
Ensuring that business goals, deadlines and performance standards are met
Maintain tracking document and crosscheck to ensure platform/tracking document accuracy
Attend manufacturer meetings to support ongoing program development
Establish effective rapport with other employees, clients, physicians, pharmacies, and clients
Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
Attendance and is critical.
Adhering to company policies and procedures.
Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
Working outside of core business hours may be required.
Other duties as assigned.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).
Performance Criteria:
Success is defined by accurate and timely routing of referrals and reporting as well high levels of customer service.
Required Qualifications:
New Jersey Office ONLY:
Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician.
Nevada Office ONLY:
Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.
Arizona Office ONLY:
Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.
Pennsylvania Office ONLY:
All onsite employees must have PA Pharmacy Technician License.
ALL LOCATIONS:
Minimum 3-5 years pharmacy experience.
Some previous management experience preferred.
Individual must possess exemplary communication, organization, and time management skills.
Knowledge of ASPN network capabilities is also preferred.
Reliable and consistent attendance is required.
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$40k-67k yearly est. Auto-Apply 34d ago
Clinical Services Supervisor (Registered Nurse) - East New York
Advantagecare Physicians 4.5
Service supervisor job in New York, NY
AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us.
Summary of Position
* The Clinical ServicesSupervisor, in collaboration with the Nurse Manager and Practice Administrator, oversees daily clinical operations with a primary focus on specialty services. This role ensures the delivery of high-quality, patient-centered care and carries administrative responsibilities including the management, coordination, and support of multidisciplinary care teams.
* The Supervisor promotes best practices to uphold standards for quality of care, patient safety, and satisfaction, in alignment with AdvantageCare Physicians policies, regulatory requirements, and clinical workflows.
Principal Accountabilities
* Collaborates with the office leadership to manage the daily operations of the medical office care teams including, ensuring that standards for quality of care, patient satisfaction, and patient safety are maintained, as established by AdvantageCare Physicians (ACPNY).
* Assess the practice needs to identify gaps in care teams and assist with recruiting and retention efforts as appropriate. Screen and select applicants and provide general orientation to newly hired team members. Provide work directions, assign schedules, and conduct on-the-job training. Monitor and evaluate care team performance, and recommend personnel actions, such as promotions, demotions, transfers, and disciplinary actions.
* Assist in the interpretation of and compliance with Human Resources, ACPNY and departmental policies and procedures.
* Ensure employees understand and comply with local, state, federal and regulatory standards, as they apply to respective job functions.
* As a member of the interdisciplinary healthcare team, collaborates with providers and others on the clinical care team to formulate and implement comprehensive patient centered plans of care to achieve expected outcomes.
* Interface with physicians, all staff members as it relates to care team process.
* Interface with co-located partners, elected officials and special guest visits throughout the building to ensure seamless operations
* Respond to situations which require leadership's presence to de-escalate a patient encounter or provide education and direction to our staff for patient service recovery.
* Ensure compliance with all infection control policies, procedures, and OSHA (Occupational, Safety and Health Act)standards. Participate in program evaluation and quality improvement activities; actively seek input to support patient care and outcomes. Ensure all HEDIS (Healthcare Effectiveness Data and Information Set), HCC (Hierarchical Condition Categories) and PCMH (Patient-Centered Medical Home) measures are completed in the required time frame.
* Collaborate with the Quality team to identify areas in need of improvement as well as sharing of Best Practices. Report all metrics related to patient outcomes and work collaboratively with the nurse manager and practice administrator and the Quality Department.
* Maintain all regulatory certifications including but not limited to QUAD A (American Association for Accreditation of Ambulatory Surgical Facilities), IAC (Intersocietal Accreditation Commission), PCMH (Patient Center Medical Home), and CMS (Centers for Medicare & Medicaid Services) regulations.
* Provide leadership and clinical guidance within the specialty area to ensure effective, evidence-based patient care.
* Monitor clinical workflows, patient outcomes, and adherence to established protocols and quality measures.
* Support staff in clinical decision-making, case reviews, and implementation of best practices.
* Collaborate with providers and specialty teams to enhance service delivery and patient experience.
Qualifications
Education, Training, Licenses, Certifications
* Bachelor's degree; Additional years of related experience may be used in lieu of Degree
* Current Licensure as an RN in the State of New York
Relevant Work Experience, Knowledge, Skills, and Abilities
* Current Licensure as an RN in the State of New York.
* Management experience preferred but not required.
* Current BLS and ACLS.
* Minimum 2 years of clinical experience, with at least 2 years in a leadership or supervisory role.
Additional Information
* Requisition ID: 1000002756
* Hiring Range: $94,000 - $115,000
$94k-115k yearly 60d+ ago
Psychosocial Services Supervisor, Newark, NJ
Kind Inc. 4.5
Service supervisor job in Newark, NJ
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Psychosocial ServicesSupervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial ServicesSupervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions
* Staffs a small caseload of critical referrals in office where the supervisor is located.
* Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
* Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
* Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
* Develops a framework for new supervision structure to support implementation across other offices.
* Provides therapeutic support and crisis management with the legal team.
* Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
* Supervises MSW interns housed in field office where supervisor is located.
* Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
* Completes reports to meet both internal and external program requirements in a timely manner.
* KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices.
* Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
* Supports assigned offices' therapeutic programming and specific initiatives around client support.
Qualifications and Requirements
* Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
* Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
* Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
* Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
* Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
* Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
* Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
* Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
* Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
* Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
* Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
* Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
* Experience working with multidisciplinary or interdisciplinary teams.
* Ability to travel as assigned.
* Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients.
* Excellent written and oral communication skills in English.
* Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
* Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
* Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
* Committed to practicing and supporting wellbeing and a work-home life balance.
* Experience working and communicating in a remote environment preferred but not required.
$72,466 - $90,583 a year
Our Benefits
* Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
* Pre-tax flexible spending account (FSA) for both medical and dependent care.
* Pre-tax transit and parking spending account.
* Employer-paid life insurance and accidental death and dismemberment insurance.
* Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: *****************************************************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$72.5k-90.6k yearly 60d+ ago
Field Service Supervisor- Northeast US
Orange Ev
Service supervisor job in New York, NY
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.
We are searching for a technically minded professional with administrative, and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
Supervisory Role
Build Relationships with all Technicians and Customers
Lead new Technician Hiring
Perform annual reviews and performance coaching
Manage regional service budget
Review Technician Expenses and PTO
Daily Work Scheduling and Reporting
Manage Open Tickets
Dispatch and schedule Technician work
Review and input Closed Ticket information
Parts and Inventory
Assist Technicians and Customers with parts identification and sourcing
Request Estimates and Invoices
Request Field Parts Shipments
Organize quarterly field inventory
Technical Support
Provide Technical and logistics support to Regional Technicians
Customer Interface
Serve as the first call for regional customer Warranty and Non-Warranty requests
Work with customers to track and schedule PM services
Promote maintenance labor and parts sales
Leadership Team
Participate in both Technical and Non-Technical Leadership meetings
Position Qualifications
Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles
Supervisory Experience
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them per a schedule
Strong written and verbal communication skills
Proficiency with Microsoft Office (PowerPoint, Excel, Word)
Bachelor's degree or equivalent experience
Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
$42k-70k yearly est. Auto-Apply 7d ago
Field Service Supervisor- Northeast US
Orange Ev LLC
Service supervisor job in New York, NY
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.
We are searching for a technically minded professional with administrative, and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
Supervisory Role
Build Relationships with all Technicians and Customers
Lead new Technician Hiring
Perform annual reviews and performance coaching
Manage regional service budget
Review Technician Expenses and PTO
Daily Work Scheduling and Reporting
Manage Open Tickets
Dispatch and schedule Technician work
Review and input Closed Ticket information
Parts and Inventory
Assist Technicians and Customers with parts identification and sourcing
Request Estimates and Invoices
Request Field Parts Shipments
Organize quarterly field inventory
Technical Support
Provide Technical and logistics support to Regional Technicians
Customer Interface
Serve as the first call for regional customer Warranty and Non-Warranty requests
Work with customers to track and schedule PM services
Promote maintenance labor and parts sales
Leadership Team
Participate in both Technical and Non-Technical Leadership meetings
Position Qualifications
Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles
Supervisory Experience
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them per a schedule
Strong written and verbal communication skills
Proficiency with Microsoft Office (PowerPoint, Excel, Word)
Bachelor's degree or equivalent experience
Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
$42k-70k yearly est. Auto-Apply 7d ago
Employment Services Supervisor
Easterseals 4.4
Service supervisor job in New York, NY
The Employment ServicesSupervisor manages the Employment Services staff, including Job Developers, Job Prep and Placement Coordinators, and Retention Specialists, to ensure full compliance with contractual expectations, policy, and practices for all participants. This also includes the formulation and implementation of policy, compliance with standards and contractual requirements, and direct oversight of program performance.
Your Responsibilities Will Include:
Provide day-to-day management of all services and activities of Employment Services in the WeCARE program.
Develop and maintain an effective plan of organization for employment services with explicit and detailed assignment of staff responsibility and accountability to ensure the effectiveness of the services provided to participants and that department job placement and retention goals are achieved.
Work closely with leadership in other departments, including Case Management, to ensure the best services for program participants and the highest possible outcomes.
Exercise discretion and independent judgment on matters of significance as they relate to vocational rehabilitation staff services and programs.
Ensure professional standards of Employment Services staff are maintained.
Coordinate employment service activities by outlining employment methods and setting priorities.
Develop employer relationships and provide employment services to program participants.
Oversee employment retention services to ensure participant is achieving the best outcomes for themselves in their employment.
Evaluate and verify staff performance, including professionalism and goal achievement.
Identify vocational staff training needs and ensure training is obtained.
Provide oversight to ensure compliance with the terms and conditions of the contracting agency as well as NYC HRA.
Ensure that all required statistical data and reports are prepared accurately and submitted promptly.
Conduct weekly reviews of participant services performed by direct reports using quality review tools to measure performance and progress.
Implement internal controls to confirm that work and production are consistent with regular policies, procedures, and practices.
Conduct reviews of all milestones to vouch for the quality of work performed and ensure that all rules of payment are followed.
You'll be a Great Fit For this Role If:
Bachelor's Degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required.
Master's Degree preferred.
Minimum 2 years' experience working with economically disadvantaged and/or social service programs.
Or an equivalent combination of related education and experience
Compensation
$64,350-$67,000 per year
Equal Opportunity Employer
$64.4k-67k yearly Auto-Apply 56d ago
Service Supervisor- Jersey City- Lease Up
Education Realty Trust Inc.
Service supervisor job in Madison, NJ
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
This is a live in position. On-call will also be required.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
#LI-SV1
The hourly range for this position is $40.00 - $42.50
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$40-42.5 hourly Auto-Apply 9d ago
Summer Camp Regional Supervisor
Black Rocket Productions 3.6
Service supervisor job in Paramus, NJ
Job Description
APPLY NOW TO BECOME A ROCKETEER!
"We think we're preparing kids for tomorrow. Kids just think it's cool!"
Are you passionate about Video Games, App Design, Digital Movies, Robotics, or STEM? Do you love building up teachers to help them lead and inspire kids?
We are seeking enthusiastic, motivated and talented individuals to work as seasonal supervisors for Black Rocket technology camps. We strongly encourage those who have completed or are working towards their supervisor or principal certification to apply!
This is a summer seasonal position and you are expected to work the entire summer, following the prevailing local school district summer break schedule. Black Rocket will TRAIN you! Get paid to build your resume and have a ton of fun. Training requires your availability on some evenings and a weekend. For more information see our website, *********************************
Regional Supervisors are enthusiastic, organized, and motivated individuals. They are confident in their ability to supervise instructors, as well as interact with students, parents, and program directors. All applicants must have experience with managing schedules or events, experience managing adults, and evidence of strong people skills. The ideal candidate will also have a background as a school supervisor, school administrator, teacher leader, or similar. The ideal candidate will have knowledge of effective instructional practices and strong problem-solving skills.
Requirements:
Experience managing adults in a school or after school setting
Experience managing schedules or planning events
3+ Years of K-12 school experience required
Comfortable with a range of technology, such as video editing, digital arts, coding, game development, gaming, robotics, or similar technology ideal but not required
Comfortable traveling to multiple sites within your region throughout the day
Strong problem solving skills
Knowledge of effective instructional practices
Comfortable giving feedback to and evaluating teachers of all levels
Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region)
Available for limited evening meetings in May prior to the start of summer
Available for one weekend face to face meeting
Available to start training online at your own pace starting in May
Employee discounts available for select Black Rocket Camps
Rate: $25/hr - $30/hr
Who is Black Rocket?
Black Rocket provides unique educational enrichment programs to children and young adults. Our distinct enrichment programs focus on the intersection of creativity and technology. Each course emphasizes self-empowerment, critical thinking, and creative problem solving through hands-on learning. Whether in the classroom or the cloud, we believe every student is unique in their ability and talents. Black Rocket's mission is to enhance student learning by igniting, unleashing and enhancing these distinct talents. Start your journey inspiring kids today!
**We will only review applications submitted online. Please do not send information or submit inquiries via email or phone.
We begin recruiting for summer in January and positions are filled on a 'rolling' basis.
Requirements:
Experience managing adults in a school or after school setting
Experience managing schedules or planning events
3+ Years of K-12 school experience required
Comfortable with a range of technology, such as video editing, digital arts, coding, game development, gaming, robotics, or similar technology ideal but not required
Comfortable traveling to multiple sites within your region throughout the day
Strong problem solving skills
Knowledge of effective instructional practices
Comfortable giving feedback to and evaluating teachers of all levels
Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region)
Available for limited evening meetings in May prior to the start of summer
Available for one weekend face to face meeting
Available to start training online at your own pace starting in May
Employee discounts available for select Black Rocket Camps
Rate: $25/hr - $30/hr
Requirements:
Experience managing adults in a school or after school setting
Experience managing schedules or planning events
3+ Years of K-12 school experience required
Comfortable with a range of technology, such as video editing, digital arts, coding, game development, gaming, robotics, or similar technology ideal but not required
Comfortable traveling to multiple sites within your region throughout the day
Strong problem solving skills
Knowledge of effective instructional practices
Comfortable giving feedback to and evaluating teachers of all levels
Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region)
Available for limited evening meetings in May prior to the start of summer
Available for one weekend face to face meeting
Available to start training online at your own pace starting in May
Employee discounts available for select Black Rocket Camps
Rate: $25/hr - $30/hr
Benefits:
Paid tolls
Partial mileage reimbusement for all travel
Paid training
$25 hourly 6d ago
Lead Supervisor II for - Brooklyn, NY, US - location
Tapestry, Inc. 4.7
Service supervisor job in New York, NY
Coach - Lead Supervisor - Brooklyn, NY
Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. This role is an integral part of the store's overall success, modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes.
Responsibilities
Understand organizational objectives and make decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.
Endorse, model and develop the team to deliver Coach's Selling and Service expectations.
Enforce sales strategies, initiatives and growth across all categories.
Work with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.
Leverage floor supervisor assignment responsibilities to deliver strong metrics; remain results driven, including through team selling and selling to multiple customers.
Hold sales team accountable for personal sales.
Maximize clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitor process over time to achieve business goals and objectives.
Build credibility and trust with team, as well as customers - serving as a personal fashion advisor to deliver business results.
Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives).
Develop both self and individual product knowledge skills and remain aware of current collections.
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth.
Regularly provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s).
Manage daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively.
Demonstrate strong business acumen.
Interact and communicate with supervisor(s) on a regular basis; be adaptable and flexible; maintain a calm and professional demeanor.
Maintain interior and exterior upkeep of the building with partnership from the corporate office.
Use all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary.
Adhere to all applicable Coach retail policies and procedures including POS and Operations procedures.
Leverage Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals.
Drive for Results: Can be counted on to exceed goals successfully.
Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers.
Creativity: Comes up with a lot of new and unique ideas.
Interpersonal Savvy: Relates well to all kind of people up down and sideways.
Learning on the Fly: Learns quickly when facing new problems.
Perseverance: Pursues everything with energy, drive and a need to finish.
Dealing with Ambiguity: Can effectively cope with change.
Strategic Agility: Sees ahead clearly.
Building Effective Teams: blends people into teams when needed.
Managerial Courage: doesn't hold back anything that needs to be said.
Qualifications
Experience: 1‑3 years of retail experience (cashier/stock/sales) preferably in a luxury retail service environment.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, mobile POS and internet), walkie‑talkie, price and product release sheets.
Physical: Ability to execute at a fast pace; lift up to 25 lbs and sometimes up to 50 lbs; climb, bend, kneel and maneuver the sales floor.
Schedule: Ability to work a flexible schedule, including nights, weekends, holidays and high‑traffic retail days.
Legal & EEO Statement
Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on applicant qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status or any other legally‑recognized protected basis.
Compensation
Base pay range: $17.00 - $23.50 hourly.
Benefits
Health benefits (medical, dental, vision), life insurance, disability insurance. 401(k) plan and paid time off. Eligible employees will receive discounts on certain products and incentive compensation.
Contact & Work Setup
Visit Coach at ************** Work Setup: Hourly.
#J-18808-Ljbffr
$17-23.5 hourly 20h ago
Field Service Supervisor- Northeast US
Orange Ev LLC
Service supervisor job in New York, NY
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.
We are searching for a technically minded professional with administrative, and supervisor capabilities to join the Service Team. This position reports directly to the National Service Director. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
Supervisory Role
Build Relationships with all Technicians and Customers
Lead new Technician Hiring
Perform annual reviews and performance coaching
Manage regional service budget
Review Technician Expenses and PTO
Daily Work Scheduling and Reporting
Manage Open Tickets
Dispatch and schedule Technician work
Review and input Closed Ticket information
Parts and Inventory
Assist Technicians and Customers with parts identification and sourcing
Request Estimates and Invoices
Request Field Parts Shipments
Organize quarterly field inventory
Technical Support
Provide Technical and logistics support to Regional Technicians
Customer Interface
Serve as the first call for regional customer Warranty and Non-Warranty requests
Work with customers to track and schedule PM services
Promote maintenance labor and parts sales
Leadership Team
Participate in both Technical and Non-Technical Leadership meetings
Position Qualifications
Technical Knowledge of Automotive, Heavy Equipment, or Electric Vehicles
Supervisory Experience
Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
Ability to set and prioritize goals and achieve them per a schedule
Strong written and verbal communication skills
Proficiency with Microsoft Office (PowerPoint, Excel, Word)
Bachelor's degree or equivalent experience
Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
$42k-70k yearly est. Auto-Apply 7d ago
Psychosocial Services Supervisor, Newark, NJ
Kind Snacks 4.5
Service supervisor job in Newark, NJ
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Psychosocial ServicesSupervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The incumbent will also oversee specific program areas and support the national Psychosocial Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. The Psychosocial ServicesSupervisor will staff a small caseload of critical cases and provide clinical consultation for the legal teams.Essential Functions
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND's offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices' therapeutic programming and specific initiatives around client support.
Qualifications and Requirements
Master's degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns
Minimum 5 years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Experience working with multidisciplinary or interdisciplinary teams.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND's team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required.
Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:
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How much does a service supervisor earn in Glen Rock, NJ?
The average service supervisor in Glen Rock, NJ earns between $40,000 and $110,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Glen Rock, NJ
$67,000
What are the biggest employers of Service Supervisors in Glen Rock, NJ?
The biggest employers of Service Supervisors in Glen Rock, NJ are: