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Service supervisor jobs in Irmo, SC - 231 jobs

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  • Food Services Leader

    Pilot Company 4.0company rating

    Service supervisor job in Lugoff, SC

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $14.2-20.6 hourly 6d ago
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  • Retail Lead Specialist

    ARS-Rescue Rooter

    Service supervisor job in Newberry, SC

    Pay: $17.00 - $19.00 per hour + commission Earning potential: $20 - $30/hour on average with commission Schedule: Sunday through Thursday Weekends required Locatiom: Newberry, SC Part-time and full-time opportunities available Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Apply TODAY or call NOW to interview with our Retail Program Manager -1-839-###-#### Responsibilities: Work inside a national retail home improvement store engaging customers in friendly conversations about HVAC upgrades, air quality enhancements, and energy efficiency. Your goal is to schedule free in-home consultations with our experienced comfort advisors. Qualifications: What You Need: Willingness to approach and engage retail shoppers Friendly, outgoing personality; sales experience a plus Ability to stand/walk for up to 6 hours during shift Reliable transportation to/from assigned store Minimum age: 18 years Available for weekend retail hours (some holidays required) Clean, professional appearance to represent the ARS brand Ability to attend weekly in-office meetings Must pass background check Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $17-19 hourly 7d ago
  • Customer Service-Respiratory and Sleep

    Quipt Home Medical, Corp

    Service supervisor job in Lexington, SC

    Requirements Job Requirements Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job Type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.
    $35k-65k yearly est. 60d+ ago
  • Field Service Supervisor, ATC Program - Frederick, MD

    Rohde & Schwarz 4.8company rating

    Service supervisor job in Columbia, SC

    Services : Field Service Supervisor, ATC Program - Frederick, MD Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Maryland (USA) Entry level Professionals Employment Type Full-time Ref. Number 15086 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our Frederick, MD facility. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!
    $85k-110k yearly 32d ago
  • Part Time Customer Service Manager

    Michaels 4.2company rating

    Service supervisor job in Columbia, SC

    Store - COL-COLUMBIA, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $34k-61k yearly est. Auto-Apply 23d ago
  • Family Resource Connection & Preservation Services Supervisor

    Epworth Children's Home 3.5company rating

    Service supervisor job in Columbia, SC

    Job Description For more than 126 years, Epworth Children's Home has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and programs across the continuum of care and across the state of South Carolina. Summary The FRCPS Supervisor oversees the service provision and administrative functions of the Community-Based Program including generating and responding to referrals, resource navigation, case management, and community engagement. The Supervisor builds a team of Family Resource Specialists and assures team compliance with training and external contractual requirements. Primary Performance Objectives The Supervisor is responsible for equipping employees with the necessary tools to successfully perform their job and provide monthly supervision meetings with staff. Supervisor will visit all regional locations a minimum of once quarterly. Will monitor, evaluate and provide feedback regularly to staff providing interventions in the home; ensure services to families are being delivered appropriately, timely and efficiently. Lead peer file review process to ensure integrity of case files and fidelity to Motivational Interviewing model and support compliance with Performance & Quality Improvement (PQI) targets Complete monthly and quarterly PQI outcomes tracking Build and maintain collaborative relationships with statewide DSS county offices and community stakeholders to generate referrals; participate in marketing activities including monthly growth meetings and conduct presentations to caseworkers and supervisors. Identify and understand resources available to families. Foster relationships between family members, community partners and systems. Focus on growth objectives for Epworth. Job Task Summary Duties and Responsibilities Hire and supervise Family Support Specialists. Maintain a positive and professional relationship with DSS offices and other community partners, act as a liaison between Epworth and referral sources. Maintain strong understanding of all resources available to families Per the FRCPS Model, use Motivational Interviewing techniques and Together Facing the Challenge parenting strategies to provide family support services to families, increasing protective capacities and reducing the risk of abuse or neglect through service provision. Ensure accurate case documentation by staff is recorded to fidelity. Work with all families in an equitable, culturally responsive and empowering manner. To cooperate with all Epworth staff to enhance the mission and ministry as a whole. Attend individual supervision meetings and trainings as scheduled. Agrees with and adheres to the general principles, ethics and qualifications for employment as outlined in the staff manual. Follow direction and guidance of immediate supervisor. Additional duties may be assigned as needed. Participate as appropriate in the PQI process as assigned. Qualifications Masters degree in related human services field is required. At least five (5) years' experience with families and knowledge about community resources and services. Experience in advocacy work on behalf of children and families preferred. Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church. What Epworth Children's Home offers full time employees: Rewarding Client Focused work environment Excellent Medical, Dental, Vision and Prescription Drug Plans Company paid life insurance Voluntary benefits such as STD, LTD, Group life 403(b) with company match Ample vacation and sick leave Mission/Volunteer leave Credit Union Employee Assistance Program Eligible employer for the Public Service Loan Forgiveness (PSLF) program Career opportunities throughout the state of SC! The mission of Epworth Children's Home is to serve children, youth and families through caring, safe, Christian communities, where hurts are healed, hope is nurtured, and faith in God, self, and others is developed.
    $31k-46k yearly est. 13d ago
  • Supervisor, Title Center

    Vitu

    Service supervisor job in Irmo, SC

    Supervisor, Title Center (Onsite) As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary Supervisor, Title Center is responsible for managing the staff and operations for all audit corrections. Key Responsibilities Manages the staff and operations for all corrections regarding audit. Operational Efficiency and Correspondence: Managing strong customer relationships and maintaining positive interactions with the DMV. Non-Compliance Report Management: Review and present the monthly "Non-Compliance Report" to the DMV, ensuring accuracy and compliance with regulatory standards. Audit Support Oversight: Provide oversight and support to audit support operations, ensuring smooth and efficient processes and augmenting the other department with the corrections team staff to overcome increases in workflow. DMV Corrections and Rejections Response: Respond promptly to DMV requests for corrections or rejections, maintaining compliance and resolving issues as they arise. VLT Stops Troubleshooting: Responsible for troubleshooting and resolving DMV notices of VLT stops, ensuring that all issues are addressed efficiently and effectively. Minimum Qualifications and Experience High School Diploma or Bachelor's degree in Business or relevant field Preferably 2-3 years of Lead /Supervisory experience Automotive Industry knowledge is a plus Must be creative and able to offer suggestions in how to achieve desired results Ability to learn new technologies quickly Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company Maintain an awareness of business-related trends in the industry Proven ability to organize and manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs Ability to effectively communicate both verbally and in writing Compensation - The salary range for this position is: $50k - $68k The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
    $50k-68k yearly 22d ago
  • Director, End User Services

    Datavant

    Service supervisor job in Columbia, SC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Main Duties and Responsibilities Include:** + Provide strategic leadership and operational oversight for all end-user services functions, including desktop operations, onsite support, service desk governance, and global managed services delivery, ensuring consistent, high-quality experiences for all employees. + Serve as the senior escalation point for complex end-user technology issues, coordinating cross-functional resources to ensure rapid incident resolution and long-term systems stability. + Lead and mentor the Desktop Operations, Onsite Support, and End User Experience teams, establishing performance standards, operational rhythms, and a culture of continuous improvement and operational excellence. + Own the governance and performance management framework for managed services providers, ensuring alignment to SLAs, responsiveness during escalations, root-cause remediation, and continuous service delivery maturation. + Develop, maintain, and improve standard operating procedures (SOPs), service delivery workflows, and operational guidelines to ensure scalable, repeatable, and compliant service processes across all end-user support functions. + Drive initiatives that enhance user experience, including self-service adoption, automation opportunities, tooling advancements, and proactive support models aimed at reducing friction in day-to-day technology use. + Collaborate with IT, Security, Engineering, Facilities, and People teams to ensure cohesive and integrated end-user technology delivery across the employee lifecycle. + Oversee resource allocation, onsite presence planning, and support coverage across multiple office locations to ensure consistent operational support and high levels of customer satisfaction. + Monitor service performance metrics, ticket trends, device health analytics, and user feedback to identify systemic opportunities for improvement and implement durable solutions. + Lead large-scale organizational technology initiatives such as hardware refreshes, office buildouts, productivity tool transitions, and change management efforts that impact the global user community. + Maintain strong relationships with stakeholders at all levels, providing transparent updates on service health, improvement initiatives, operational risks, and cross-team dependencies. + Ensure all end-user services functions follow established security guidelines, compliance standards, asset management requirements, and incident response procedures. + Drive workforce planning, career development programs, coaching frameworks, and talent management for team members, ensuring a resilient and capable organization. + Oversee budgeting, forecasting, and vendor financial management as it relates to desktop hardware procurement, support tooling, managed services partners, and end-user experience programs. **Qualifications:** + 10+ years of experience in End User Services, IT Service Delivery, Desktop Operations, or similar technical leadership roles, with extensive experience managing distributed teams and large-scale support environments. + 5+ years of experience in a people leadership role overseeing multi-functional technical teams with demonstrated success building high-performing organizations. + Deep understanding of modern end-user support models, endpoint management, desktop engineering, and onsite technical operations. + Experience governing managed service providers, including SLA development, cost optimization, operational reviews, and performance management. + Familiarity with ITSM frameworks such as ITIL, along with experience utilizing and improving workflows within platforms like Jira Service Management or ServiceNow. + Strong knowledge of Windows, mac OS, collaboration suites, endpoint security, device lifecycle management, and productivity tooling ecosystems. + Proven ability to lead complex technical initiatives, cross-organizational projects, and broad adoption programs that impact the global workforce. + Exceptional communication, stakeholder management, and relationship-building skills across both technical and non-technical audiences. + Strong analytical and problem-solving skills, with experience driving root-cause remediation and implementing sustainable operational improvements. + Financial and vendor management experience, including budgeting, forecasting, contract support, and cost-performance evaluation. + Ability to perform effectively in a dynamic, high-growth environment while managing multiple priorities and delivering measurable outcomes. + Demonstrated leadership qualities including mentorship, empowerment, conflict resolution, and establishing a strong culture of accountability and operational excellence. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $160,000-$200,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $160k-200k yearly 7d ago
  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Columbia, SC

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62.2k-96k yearly 60d+ ago
  • Client Service Supervisor

    Help at Home

    Service supervisor job in Columbia, SC

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $30k-47k yearly est. 6d ago
  • Supervisor, LM Operations

    RXO Inc.

    Service supervisor job in West Columbia, SC

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look like: * Assign work activities and monitor group activities * Instruct associates in proper equipment, operational and maintenance procedures; guide team in understanding housekeeping requirements * Monitor and maintain availability of tools, materials and supplies * Oversee the usage of equipment and ensure team adherence to all safety procedures and programs * Manage inventory, including monitoring levels and performing merchandise reconciliation * Assist with resolving problems to ensure maximum associate productivity; take necessary action to correct substandard performance At a minimum, you'll need: * 2 years of experience in a supervisory role * 5 years of experience in logistics and/or transportation Experience with Microsoft Office It'd be great if you also have: * Bachelor's degree or equivalent related work or military experience * Excellent verbal and written communication skills * Strong math skills and solid analytical ability * Outstanding interpersonal and leadership skills This job requires the ability to: * Lift up to 50 lbs. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Comprehensive medical, dental, and vision plans * 401(k) retirement plan with up to 5% company match * Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $44k-76k yearly est. 18h ago
  • Underwriting Services Supervisor

    Palmetto GBA 4.5company rating

    Service supervisor job in Columbia, SC

    Location: This position is full-time Monday-Friday in a typical office environment. This role is onsite at 1301 Gervais St. Columbia, SC. Oversee and coordinate the daily activities of underwriting support staff to ensure efficient workflow and timely completion of all underwriting support functions. Promote accuracy, productivity, and adherence to established processes to support underwriting operations. What You'll Do: Provides daily guidance to staff. Ensures staff is properly trained to provide timely responses and assistance to all internal and external customers. Manages daily proposal requests and distributes cases appropriately. Tracks all departmental activities ensuring Underwriting procedures and guidelines are adhered to. Analyzes, calculates, and makes decisions on quotations for all prospect and renewal business in a way that maximizes profitability and marketing results. Assists with project development and coordination of efforts between various units within the underwriting area. Communicates with Marketing officers, representatives, reinsurers, producers, and policyholders as needed. Audits, trains, directs, and supervises new and current underwriting support staff, and assists less experienced underwriters. Completes internal and external information requests pertinent to underwritten applications. To Qualify For This Position, You'll Need The Following: Required Education: Associate's in a job related field. Degree Equivalency: 2 years job related work experience. Required Work Experience: 4 years underwriting services experience including 2 years underwriting. 2 years in a supervisory/lead role OR equivalent military experience in grade E4 or above (may be concurrent). Required Skills and Abilities: Excellent verbal and written communication, interpersonal, time management and organizational skills. Ability to effectively motivate, supervise, and train subordinates. Strong analytical, decision-making, and customer service skills. Advanced math skills. Good judgment. Ability to handle confidential or sensitive information with discretion. Extensive knowledge of underwriting/risk principles and their application. Coaching and development. Setting and monitoring of performance metrics. Process improvement skills to optimize workflow efficiency. Required Software and Other Tools: Microsoft office. We Prefer That You Have The Following: Preferred: Experience with Salesforce system Work Environment: Typical office environment. Minimal travel required. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $29k-45k yearly est. Auto-Apply 36d ago
  • Service Operations Manager

    Spirax-Sarco Engineering Plc

    Service supervisor job in Blythewood, SC

    Here at Spirax Sarco we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. Service Operations Manager At Spirax-Sarco, we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. We're seeking a highly motivated Service Operations Manager to join our team to lead and develop top-tier service operations in a dynamic manufacturing setting. This position is remote, but consideration will be given to candidates located in Houston, TX, Chicago, IL, Blythewood, SC, Bethlehem, PA areas. Key Responsibilities * Manage all stages of service operations, from the first estimate to the last invoice, guaranteeing smooth scheduling, inventory oversight, supplier management, and financial procedures. * Perform all managerial and supervisory functions to develop and retain staff members. * Coordinate service activities, conduct Voice of the Customer (VOC) interviews, review orders, and support compliance with safety and qualification standards. * Improve service quality by continuously evaluating, developing benchmarks, and collaborating with sales teams, encouraging continuous enhancement and operational excellence. * Develop and implement strategies to improve efficiency and service delivery, ensuring strict adherence to industry standards. * Review and reconcile incoming orders, inquiries, order processing, invoicing, and follow-ups. * Manage service product inventory either on site or through consignment terms, expediting materials as needed. * Prepare and distribute ongoing sales reports, quote logs, GM, and weekly sales forecast reports. * Lead ongoing processes for the qualification of services delivered, ensuring they meet high standards of excellence and customer satisfaction. * Foster a culture of continuous improvement in all service processes, encouraging innovation and the adoption of guidelines. Requirements * Bachelor's degree in Engineering or equivalent experience. * At least 5-7 years with Services operations in the industrial sector. * Proven experience in managing comprehensive service operations within a manufacturing setting. * Experienced in inventory handling, vendor management, and financial operations. * Excellent communication and collaboration skills, with a track record of successfully implementing continuous improvement initiatives. * Exceptional organizational abilities and the skill to prioritize efficiently. * Proficiency in word processing, spreadsheets, and email applications, coupled with the capacity to grasp specialized software within the industry. * Must possess a valid driver's license and be able to operate a motor vehicle. Why Spirax-Sarco? At Spirax-Sarco, you'll contribute to vital industrial processes in various sectors. If you have a strong enthusiasm for enhancing service quality and achieving operational excellence, we encourage you to apply and join us on our path! About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us. About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
    $39k-73k yearly est. 39d ago
  • Automotive Service Director

    Jim Reed Automotive 4.0company rating

    Service supervisor job in Columbia, SC

    Jim Hudson Automotive Group is hiring for a Service Director to manage the efficient and profitable operation of a high-volume service department. We are seeking a seasoned professional with exceptional customer service skills, high ethical standards, and a strong team culture. We value our employees and invest in their success! Don't miss out on this opportunity to work at a growing, progressive dealership group where you can enjoy warm winters, amazing summers, and beautiful surroundings, including palm-tree lined roadways. Upload your resume AND complete the assessment for immediate consideration. We offer: Top Tier compensation for the right experienced candidate Domestic Experience preferred but not required Relocation assistance possible for the right candidate Excellent Medical and Dental insurance 401(k) retirement plan with GENEROUS match Disability Insurance Paid Vacation and Personal Leave Paid Holidays No Sundays! State-of-the-Art facility Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Career advancement opportunities A positive and professional work environment Christmas Bonus Responsibilities - Service Director: Forecasts goals and objectives for the departments and strives to meet them. Hires, trains, motivates and monitors the performance of the service department team members. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends managers meetings. Provide technical assistance to employees as needed. Ensure customer complaints, etc. are solved fairly and quickly. Ensure shop equipment is properly maintained and repaired. Ensure service department employees follow safety policies. Requirements Qualifications - Service Director: Prior Automotive Service Managerial Experience required (min. 3 years). Excellent communication, LEADERSHIP, and customer service skills. A positive attitude, good work ethic, and top problem-solving skills. Ability to operate the department at a profit according to dealership guidelines. Valid driver's license and good driving record. Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. Please use the following link to complete pre-employment assessment: ************************************************************************************************* We are an equal opportunity employer . All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $70k-120k yearly est. 22d ago
  • Director of Export Services

    Mohawk Global

    Service supervisor job in Columbia, SC

    Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve yearsâ€Ĥsee what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work! Position Summary: The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations. Responsibilities Include: * Expand Mohawk Global's export operations and product offerings * Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives * Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings * Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business * Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success * Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US * Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders * Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations * Analyze export market conditions and find new opportunities for service development or innovation * Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients * Prepare and present reports on sales performance and market trends to senior management * Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction * Travel within the continental United States and occasionally overseas for strategic sales activities will be required Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $69k-118k yearly est. 5d ago
  • Operations Supervisor

    Aptive Pest Control

    Service supervisor job in Columbia, SC

    We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the COLUMBIA, SC area. What we offer: * Competitive annual salary $50,000-$60,000 * Annual performance bonus * Yearly incentive trip * Company iPhone provided * Save money from driving our vehicle * Company gas card provided * Group Health, Dental, and Vision plans * Pet insurance, Life insurance, and EAP benefits * 401K with employer match up to 4% * Paid holidays and paid time off * Opportunity for advancement * Upbeat and exciting company culture and much more! Responsibilities include: * Responsible for customer retention, employee retention and improving customer revenue for their assigned team * Meet requirements for personal service production * Continually monitor and balance labor utilization with production in order to optimize overall efficiencies * Manage payroll for all Service Professionals and Lead Service Professionals within the team * Strive to achieve high operational efficiency and effective labor management * Growth and success of areas by ensuring safe and efficient delivery of quality services * Execute plans for improvement of deficiencies identified by leadership for the team and report the progress * Meet KPI standards * Create a positive atmosphere of learning and growth for all Service Professionals * Actively seeks opportunities to develop, improve and innovate themselves and their teams * Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools * Review Service Professional performance metrics with the Operations Manager * Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional * Deliver excellent customer service to potential and existing customers * Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion * Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field * Remain compliant with state and federal laws, regulations, and licensing. * Obtain local and state licensing Qualifications: * Excellent verbal, written, and communication skills * Interpersonal and collaboration skills * Strong analytical and problem-solving skills * Ability to analyze information and think systematically * Strong ability to lead and manage a team * Proficient with Google drive functions or related software * A US driver's license that has been valid for a minimum of 3 years is required * A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years) * A drug test and background check will be performed on all new hires * Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services Aptive Environmental: Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter
    $50k-60k yearly Auto-Apply 32d ago
  • Director of ABA Services

    Abs Kids

    Service supervisor job in Columbia, SC

    The role of the Director of ABA Services is to perform consultant tasks at an exceptional level, provide clinical and professional guidance to direct care staff, lead staff, and Behavior Analysts, and contribute to the advancement of quality at ABS Kids through specific projects. What do we offer? Compensation and Benefits: Total compensation package of $100,000 - $110,000+ /year, includes salary and bonus Comprehensive benefits package including medical, dental, HSA, vision, plus voluntary benefits like short term disability, life, accident, hospital indemnity, critical illness and pet insurance Work-life balance with weekday work, no weekend requirements 401(k) plus company match Cell phone and laptop stipends CEU stipend starting at $500/year and increasing with tenure 4 weeks paid time off 10 paid holidays Referral bonus program Employee discounts and Employee Assistance Program including free legal and financial advice, free counseling support and much more Professional Collaboration: Ongoing meetings with members of an interdisciplinary care team, including BTs, RBTs, BCBAs and Psychologists Connection and Support: Virtual events with your local colleagues that may include game nights, awards ceremonies and town hall events ABS Kids Virtual Office connects you to hundreds of colleagues, professionally and personally, near and far Comprehensive back-end office support you provide treatment while a dedicated team takes care of all your administrative needs including credentialing, billing, intake and more What would you do? Meet weekly or bi-weekly with assigned Behavior Analysts and lead RBTs to support clinical and administrative objectives with tasks such as Maintain staff productivity Maintain adequate patient supervision Review clinical reports and provide feedback for improvement Ensure staff's progression toward professional goals Coach staff on how to manage supervisees Coach staff on how to work with caregivers and other Community Collaborators Lead and participate in Special Interest Groups Organize data sets to report visual feedback to teams Analyze data sets and develop ways to improve key clinical and administrative metrics Work with Director of Clinical Operations and RVP to identify regional needs and brainstorm opportunities to improve Represent us at local events, special interest groups, and in the community Manage staff performance related concerns and meet with HR Meet with Director of Clinical Operations weekly to discuss caseload and management of BCBAs Additional Responsibilities/Projects Planning, designing, and implementation of regionally specific programs Oversight of RBT certification process and ongoing training Who are we looking for? Master's degree in education, psychology, counseling, behavior analysis, behavior science, human development, social work, or rehabilitation BCBA certification 2+ years of experience working as a behavior instructor implementing ABA interventions with children with autism 2+ years of experience working as a behavior supervisor designing ABA programs for children with autism, and training caregivers and instructors how to implement these interventions Knowledge and experience with DTT, NET, VB, PRT Experience conducting assessments: VB-MAPP, Vineland, ABLLS, FBA Who We Are: It's in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow. At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. IBCBAI
    $100k-110k yearly 12d ago
  • Service Manager (56603)

    The Hiller Companies, LLC 4.3company rating

    Service supervisor job in Ward, SC

    The Hiller Companies, LLC has an immediate opening for Service Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Manager is responsible for ensuring the effective leadership and operational success of the Service Department. The manager will provide both strategic and tactical guidance, to achieve financial, operational and growth objectives, while keeping customer satisfaction a key priority. What You'll Do: * Responsible for the operational & financial performance of the divisions service department, with a strong focus on operational leadership, business growth and continuous improvement. * Work collaboratively with branch manager/ general manager in planning annual department goals, headcount needs and growth projections. * Partner with Human Resources to recruit, train, develop, and retain service technicians. o Provide guidance on new employee training and periodic reviews of performance. Handle employee disciplinary actions when necessary. Motivate and track employee continued development and training. * Collaborate with other Hiller support teams to ensure optimal operations of all Service Department functions. * Coordinate and manage regular meetings for the service team to ensure thorough and effective communication to service employees, allowing for a collaborative team environment. * Ability to build a high‐performance team who can operate efficiently, effectively, productively and cost effectively. * Ensure that all Service Department team members are appropriately mentored, professionally developed and that their performance is regularly reviewed. * Communicate with customers and associates of Hiller regarding problems that may arise on jobs, to pursue a proper resolution, ensuring customer satisfaction remains a key priority. * Support sales efforts through participation in market leads and price optimizations. * Ensure all service, inspection, testing, and maintenance contracts are reviewed, tasked, scheduled, and executed to meet the customer needs. * Ensure that required employees are correctly charging their time to assigned jobs so that all jobs are costed appropriately. * Work within scheduling/invoicing platform to ensure all service and repair calls are scheduled properly, and resulting invoices are generated in a timely and accurate manner. * Monitor and ensure that Service Department team members are up to date on required certifications. * Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted. * Establish quality control measures, conduct inspections, and ensure compliance with fire and life safety regulations and best practices. * Other duties as assigned
    $40k-63k yearly est. 28d ago
  • Family Resource Connection & Preservation Services Supervisor

    Epworth Children's Home 3.5company rating

    Service supervisor job in Columbia, SC

    For more than 126 years, Epworth Children's Home has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and programs across the continuum of care and across the state of South Carolina. Summary The FRCPS Supervisor oversees the service provision and administrative functions of the Community-Based Program including generating and responding to referrals, resource navigation, case management, and community engagement. The Supervisor builds a team of Family Resource Specialists and assures team compliance with training and external contractual requirements. Primary Performance Objectives The Supervisor is responsible for equipping employees with the necessary tools to successfully perform their job and provide monthly supervision meetings with staff. Supervisor will visit all regional locations a minimum of once quarterly. Will monitor, evaluate and provide feedback regularly to staff providing interventions in the home; ensure services to families are being delivered appropriately, timely and efficiently. Lead peer file review process to ensure integrity of case files and fidelity to Motivational Interviewing model and support compliance with Performance & Quality Improvement (PQI) targets Complete monthly and quarterly PQI outcomes tracking Build and maintain collaborative relationships with statewide DSS county offices and community stakeholders to generate referrals; participate in marketing activities including monthly growth meetings and conduct presentations to caseworkers and supervisors. Identify and understand resources available to families. Foster relationships between family members, community partners and systems. Focus on growth objectives for Epworth. Job Task Summary Duties and Responsibilities Hire and supervise Family Support Specialists. Maintain a positive and professional relationship with DSS offices and other community partners, act as a liaison between Epworth and referral sources. Maintain strong understanding of all resources available to families Per the FRCPS Model, use Motivational Interviewing techniques and Together Facing the Challenge parenting strategies to provide family support services to families, increasing protective capacities and reducing the risk of abuse or neglect through service provision. Ensure accurate case documentation by staff is recorded to fidelity. Work with all families in an equitable, culturally responsive and empowering manner. To cooperate with all Epworth staff to enhance the mission and ministry as a whole. Attend individual supervision meetings and trainings as scheduled. Agrees with and adheres to the general principles, ethics and qualifications for employment as outlined in the staff manual. Follow direction and guidance of immediate supervisor. Additional duties may be assigned as needed. Participate as appropriate in the PQI process as assigned. Qualifications Masters degree in related human services field is required. At least five (5) years' experience with families and knowledge about community resources and services. Experience in advocacy work on behalf of children and families preferred. Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church. What Epworth Children's Home offers full time employees: Rewarding Client Focused work environment Excellent Medical, Dental, Vision and Prescription Drug Plans Company paid life insurance Voluntary benefits such as STD, LTD, Group life 403(b) with company match Ample vacation and sick leave Mission/Volunteer leave Credit Union Employee Assistance Program Eligible employer for the Public Service Loan Forgiveness (PSLF) program Career opportunities throughout the state of SC! The mission of Epworth Children's Home is to serve children, youth and families through caring, safe, Christian communities, where hurts are healed, hope is nurtured, and faith in God, self, and others is developed.
    $31k-46k yearly est. 12d ago
  • Retail Center Supervisor - Columbia, SC

    Palmetto GBA 4.5company rating

    Service supervisor job in Columbia, SC

    Assists the Retail Manager by driving sales, mentoring staff, and executing marketing initiatives. Supports educational initiatives by attending community events and providing expertise on products or services. Engages in outside and retail sales with sales teams to boost performance, ensure excellent customer service, and assist with escalations and strategy development. Description Location: This is a full-time position working (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30am - 5:30pm. It may be necessary, given the business need to work overtime. You may be required to travel between buildings and within the community. This role is located at 7467 Saint Andrews Road Irmo, SC 29063. What You Will Do: Provides retail and outside sales support for customers of health and ancillary insurance products. Analyzes prospective customer needs and matches appropriate company products and services. Generates and acts upon leads for new sales and the sales of replacement and add-on products. Tracks, analyzes, and reports on Retail Center performance. Coaches and trains staff to strengthen skills and empower team members to meet individual and collective sales goals. Defines and communicates criteria to achieve high performance service. Serves as backup to the Retail Manager. Participates in community activities and in local organizations to provide education and service. Supports local presence organization and association integration to assist and leverage relationships for BCBSSC community. Develops and Executes marketing plans to generate traffic, support membership, and create positive brand awareness. Serves as point of contact for the Marketing team in activating monthly Health Fairs and sponsored events. Works closely with marketing and local leadership to support regional business objectives. To Qualify for This Position, You Will Need The Following: Required Education: Bachelor's Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience Required Work Experience: 3 years retail or healthcare sales/service experience. Skills and Abilities: Ability to plan, develop, and execute marketing campaigns and meet sales goals. Demonstrated sales team motivation skills. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Demonstrated leadership, customer service, presentation, and organizational skills. Demonstrated verbal and written communication skills. Analytical or critical thinking skills. Ability to persuade, negotiate, or influence others. Ability to direct, motivate, and assess performance of others. Software and Other Tools: Microsoft Office. Required Training: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas. Our comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What We Can Do For You: (Standard, unless otherwise directed) We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $28k-44k yearly est. Auto-Apply 7d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Irmo, SC?

The average service supervisor in Irmo, SC earns between $25,000 and $63,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Irmo, SC

$39,000

What are the biggest employers of Service Supervisors in Irmo, SC?

The biggest employers of Service Supervisors in Irmo, SC are:
  1. Blanchard Machinery
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