Post job

Service supervisor jobs in Lansdowne, VA

- 1,017 jobs
All
Service Supervisor
Regional Supervisor
Assistant Supervisor
Customer Service Supervisor
Customer Service Manager
Data Center Supervisor
Service Superintendent
Data Center Operations Supervisor
Service Support Supervisor
Service Director
  • Customer Service Manager

    Macy's 4.5company rating

    Service supervisor job in Manassas, VA

    Manager, Sales and Customer Service Manassas, VA, United States Full time Schedule $62,905- $104,650 Annually* * based on job, location, and schedule Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues Communication Skills: Consistently clear and effective communicator, writer, and presenter Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
    $35k-47k yearly est. 3d ago
  • Assistant Supervisor, Water Distribution (Willard) (Chantilly)

    Fairfax Water 4.1company rating

    Service supervisor job in Chantilly, VA

    Under limited supervision of the Supervisor, Water Distribution, supervises and directs the daily activities of multiple crews engaged in the operation, location, installation, maintenance, and repair of the water distribution system and associated facilities. Monitors and inspects water quality, pressure and flow problems throughout the water distribution system. Performs related administrative and customer service tasks. Assists the Supervisor, Water Distribution with special distribution projects and assignments. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Supervises and directs the daily activities of multiple crews engaged in the operation, location, installation, maintenance and repair of the water distribution system and associated facilities by: Scheduling, assigning and overseeing the daily work activities. Reviewing work in progress and coordinating resources requirements with the Supervisor, Water Distribution. Working closely with construction project superintendents. Coordinating the restoration of pavement, curb and gutter, sidewalk, grass planted areas, trees and fences with Authority Contractors. Ensuring the training and development of personnel. Providing workers with a safe working environment. Conducting safety meetings and implementing safety procedures. Overseeing the maintenance and cleaning of building, grounds, work areas, tools, equipment and vehicles. Scheduling crews on an annual basis for water main flushing. Scheduling crews on alternate shifts, as needed. Scheduling and coordinating maintenance tasks with other departments and Authority personnel. Coordinating construction equipment and vehicle maintenance with the fleet services group. Preparing and maintaining as-built records of fire hydrants, water mains, services, valves, curb, and meter boxes. Responding to emergency calls during and after working hours. Monitors and inspects water quality, pressure and flow problems throughout the water distribution system by: Taking and scheduling water samples. Conducting hydraulic flow tests at various points within the water distribution system. Conducting leak surveys, utilizing locating, and leak detecting equipment. Installing pressure monitoring and recording equipment at various system locations. Performs related administrative and customer service tasks by: Investigating customer inquiries, complaints and concerns. Preparing and maintaining time sheets, records, requisitions, reports and other paperwork. Attending pre-construction meetings with contractors, developers, and agencies for purposes relating to road improvements, utility relocations, service connections and other concerns. Assisting in the preparation of the annual department budget and completing items included in the budget. Conducting employee evaluations, interviews for staff vacancies and other personnel activities. Maintain inventory quantities for system maintenance. Attending seminars and meetings relative to the industry, product demonstrations and safety. Assists the Supervisor, Water Distribution with special distribution projects and assignments. Performs other duties as assigned or required. Graduation from high school or GED and a minimum of six years progressively responsible experience, three of which must have been in a leadership capacity, in the operation, installation, maintenance and repair of water distribution system and related pumping, treatment, wells and storage facilities; and the completion of an approved short course in water distribution; or any equivalent combination of education, experience, and knowledge. Must pass a controlled substance (drug) test for employment. This position is also subject to random testing after hire. Considerable knowledge of the methods, materials, tools and equipment used in the operation installation, maintenance and repair of a water distribution system and related facilities. Ability to tactfully and courteously communicate effectively to establish and maintain proper working relationships with co-workers, supervisors, and the general public. Ability to schedule and supervise the work of multiple crews. Ability to perform a variety of skilled mechanical tasks to include locating system facilities and conducting leakage surveys. Ability to prepare and maintain records and reports. Ability to read, interpret and work from engineering drawings and specifications. Ability to measure and calculate materials required for projects. Good oral and written communication skills. Knowledge of computer basics and SAP work order management system. Good knowledge of hydraulics and its application to water distribution systems. Knowledge of applicable safety regulations, procedures, and practices. Good knowledge of Virginia Department of Transportation's requirements relative to working in highway rights of way. Possession of a valid driver's license and good driving record. Possession of a valid Intermediate Work Zone Safety Training card. Available to work from any Authority facility, at any location in the water distribution system and at other than the principle hours of work. Available to work at night flushing water mains. Ability to work overtime at any location, hour, or day of the week. Ability to perform heavy physical tasks. xevrcyc Ability to work in all climatic conditions. Compensation details: 7 Yearly Salary PIa553113c5988-38
    $36k-47k yearly est. 1d ago
  • Senior Superintendent - Data Centers

    Cybercoders 4.3company rating

    Service supervisor job in Fairfax, VA

    Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L742 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $69k-101k yearly est. 1d ago
  • Service Superintendent (Supervisor)

    Axxiom Elevator

    Service supervisor job in Bladensburg, MD

    Axxiom Elevator specializes in the service, modernization, and repair of elevators, escalators, and moving walkways. Committed to excellence, Axxiom Elevator aims to deliver the highest level of service to ensure customer satisfaction. The company emphasizes safety, reliability, and efficiency in vertical transportation solutions. Axxiom Elevator takes pride in enhancing service quality for its diverse range of customers. About The Role We are seeking an experienced Service Superintendent to lead and support our elevator service field operations while delivering exceptional customer service. This is a hands-on leadership role responsible for driving service growth, building technician engagement, and maintaining daily operational accountability. What You'll Do Lead daily field operations and support technicians completing monthly preventive maintenance. Build strong relationships with field teams and engage top customers to drive satisfaction and loyalty. Establish accountability across safety, productivity, and route performance metrics. Conduct field visits, safety walks, payroll approvals, and technician check-ins (AM/EOS). Manage customer communications and service coordination. Utilize FieldBoss and Microsoft applications to track performance and operations. What We're Looking For 3+ years in the elevator trade managing IUEC field labor. Previous hands-on field experience preferred. Working knowledge of elevator service operations. Proficiency with Microsoft applications and FieldBoss. OSHA 30 certification a plus. High school diploma or equivalent (college preferred but not required). Location and Travel Located onsite in Bladensburg, Maryland Travel as needed throughout local area including but not limited to Washington DC, Virginia, Maryland Compensation Salary + commission to be determined based on experience and education **Notice to Staffing Agencies: We do not accept unsolicited resumes or outreach from third-party recruiters. Any attempts to contact our team regarding this role will not be acknowledged**
    $67k-128k yearly est. 3d ago
  • SPM/PX - Fairless Hills - PA - Data Center - Mechanical

    LVI Associates 4.2company rating

    Service supervisor job in Dulles Town Center, VA

    Senior Project Manager - Mechanical Construction Responsible for managing large project teams or multiple smaller projects, including staffing and performance appraisals. Serves as the primary point of contact for project teams. Key Responsibilities Provide project status updates to clients and leadership Maintain strong client relationships and identify revenue opportunities Develop and implement project strategies Manage budgets, cost/revenue projections, and change orders Participate in internal project meetings Delegate work, mentor team members, and provide coaching and feedback Qualifications Four-year degree in Engineering or equivalent experience Minimum 12 years' experience, including 5+ years in people management Expertise in systems design (HVAC, plumbing, etc.) and engineering principles Excellent communication and leadership skills Strong public speaking and computer skills (CADD, ERP, MS Office) Benefits 401(k) with company match and immediate vesting 100% paid medical, dental, and vision for employees Annual performance-based bonus Life and disability insurance Paid parental leave, holidays, vacation, and personal time Professional development and paid memberships Wellness benefits Additional Information Equal Opportunity Employer. Employment contingent on successful background checks and drug screening. Sponsorship not available.
    $57k-85k yearly est. 1d ago
  • Data Center Construction Operations Supervisor

    Midpoint Technology Group

    Service supervisor job in Ashburn, VA

    DCS Operations Supervisor Supervise the Superintendents nationally in coordination with the Division Manager Supervise and Coach Superintendents to attain leadership goals Set up and lead product/installation technique trainings in coordination with product manufacturers on a quarterly basis Head up Superintendent meetings to discuss staff changes/project issues/company procedures etc. monthly Conduct Superintendent evaluations Work closely with Division Manager to develop/educate/reinforce proper workflow procedures are followed by Superintendents Support and ensure company procedures and proper installation techniques are being followed per BICSI Standards & NEC Codes Develop solid working relationships with customers, manufacturers, fellow trades, and subcontractors Deliver strong interpersonal skills and team building skills with MidPoint Personnel Participate in project kickoff meetings to review SOW and Budgets Develop solid working relationships with customers and MidPoint team Oversee daily operations, ensuring efficiency and effectiveness nationally with DCS Superintendents Develop and implement operational policies and procedures to enhance productivity and quality Coordinate with the Division Manager to ensure alignment with organizational goals and objectives Ensure compliance with industry regulations, company policies, and safety standards Mentor a team of Superintendents, fostering a culture of continuous growth and excellence Address operational issues and resolve problems in a timely and effective manner Prepare and present regular reports on Superintendent performances quarterly to Senior Management
    $52k-67k yearly est. 19h ago
  • Field Payroll Regional Supervisor

    Rosendin 4.8company rating

    Service supervisor job in Sterling, VA

    Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. YOUR NEXT OPPORTUNITY: The Field Payroll Regional Supervisor is responsible for processing payrolls and time records accurately for assigned Region and collaborating with other teams to resolve payroll-related issues. The Regional Field payroll Supervisor is responsible for the coordination of payroll operations, monitoring workflow team assignments, and processing deadlines for the region or regions they support, along with the team members supporting the field payroll department. WHAT YOU'LL DO: Audit time records from various locations, make corrections or adjustments and run payrolls. Resolve open reconciling items as needed. Ensure third-party garnishments are processed in accordance with federal/state laws. Review per diems to determine their taxability and set up on payroll. Review employees' pay rates for compliance with union contracts and labor laws. Assists auditors with required payroll information. Assist employees with collective bargaining agreement-related questions. Collaborate with HR on leave of absence and work location transfers. Keep up with current payroll regulations and tax law changes and update accordingly. Set up and update employees' tax records and make necessary adjustments. Work with internal or external IT to fix errors and follow through until they are resolved. Respond to employee questions or issues regarding paychecks or W-2s. Assist in testing Oracle/ timecard application's new or updated functionalities. Process, audit, analyze and review timekeeping, payroll, and benefit setups and deductions. Be able to back up the payroll manager or Specialist when necessary. Assist in training colleagues and subordinates and documenting processes. Keep accurate control and distribution of payroll-related reports and payments. Costing to GL transfer processes and assisting in related month-end closing activities. The duties and responsibilities are intended to describe the general nature and scope of work this position performs. This is not a complete listing; other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Payroll/Finance multi-state tax knowledge preferred. 10-key, data entry, and computer skills are required Detail-oriented and equipped with research and analytical skills, able to multi-task effectively. Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred. Ability to prioritize and manage multiple tasks, changing priorities as necessary. Ability to work under time pressure and adapt to changing requirements with a positive attitude. Effective oral and written communication skills required for the position. Self-motivated, proactive, and an effective team player Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others WHAT YOU BRING TO US: Associate Degree in Finance, Accounting, or related discipline Minimum six years of work experience in payroll, preferably with a union employer Financial/payroll/tax-related training a plus, either formal classes or seminars Can be a combination of education, training, and relevant experience. TRAVEL: Up to 20% WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs. Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $75k-99k yearly est. Auto-Apply 36d ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water 4.6company rating

    Service supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. Participates in the identification, development and management of databases and record management systems based on business requirements. Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. Prepare performance data and evaluation reports, as well as routine and special reports as required. Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .
    $74k-94k yearly est. Auto-Apply 11d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Washington, DC

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $40k-61k yearly est. 21d ago
  • Call Center Customer Service Supervisor, MD SC VA UT WV TN(VE251210VA)

    Veocc

    Service supervisor job in Chantilly, VA

    ++++++++++++++++ is contingent upon contract award. ++++++++++++++++ The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: -----Nashville/Murfreesboro TN --- Columbia SC --- Shepherdstown WV --- Arlington VA, includes Maryland --- Salt Lake City UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS • Education: High School Diploma or equivalent. • Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience. • Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member. • Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: • Understanding, sensitivity, and empathy for Veterans and their family members. • Knowledge of military benefits, resources, and services. • Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM. • Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS • Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development • Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined • Monitor CSR work performance and production and manage service quality through daily observations • Field escalated calls from CSRs and overflow calls from agent queues • Determine most appropriate course of action and/or identify alternatives in resolving issues • Ask appropriate probing questions to clarify complex or vague requests • Prepare well-defined case notes for field escalated calls received from CSRs • Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging • Perform a supervisory review of cases • Review reports, case notes, and rosters submitted by CSRs • Review CSR call volume reports to evaluate productivity • Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation • All other job-related duties as assigned WINNING BEHAVIORS, SKILLS AND QUALIFICATIONS Personality and communication (soft skills): • Work Ethic • Problem-solving • Effective communication skills • Self-direction • Dependability • Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. ABOUT THE BOWEN GROUP, a GTSC Company The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.
    $31k-47k yearly est. 8d ago
  • Service Supervisor - Washington, DC

    Education Realty Trust Inc.

    Service supervisor job in Arlington, VA

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Manages work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develops corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. The salary for this position is $70,000 - $75,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $70k-75k yearly Auto-Apply 15d ago
  • Nutrition Services Supervisor

    VHC Health 4.4company rating

    Service supervisor job in Arlington, VA

    Job Description Qualifications Purpose & Scope: Supervises employees engaged in serving food and in maintaining cleanliness of food service areas. Education: High school diploma or equivalent is preferred. Experience: One year of supervisory experience preferred. One year of experience in food services is preferred. Basic mathematics and writing skills are required. Certification/Licensure: None.
    $40k-66k yearly est. 29d ago
  • Custodial Services Supervisor

    Ladgov Corporation

    Service supervisor job in Frederick, MD

    Job Title: Custodial Services Supervisor Job Type: Part-time Place of Performance: Frederick, MD. The Custodial Services Supervisor is responsible for overseeing all janitorial and custodial operations to ensure facilities are maintained in a clean, safe, and presentable condition. This role provides direct supervision to custodial staff, coordinates daily and periodic cleaning schedules, enforces quality standards, and ensures compliance with all contract requirements, safety regulations, and customer expectations. Key Responsibilities: Supervise and lead a team of custodial staff, assigning daily tasks and monitoring performance. Conduct routine inspections of all assigned facilities to verify cleanliness, sanitation, and compliance with the Performance Work Statement (PWS). Maintain and update cleaning schedules for daily, weekly, monthly, and seasonal tasks. Train custodial personnel on proper cleaning techniques, OSHA safety practices, and use of equipment/chemicals. Serve as the primary point of contact between custodial staff and management, reporting issues or deficiencies promptly. Ensure proper inventory, storage, and usage of cleaning supplies, chemicals, and equipment. Prepare and maintain accurate documentation, including inspection reports, quality control logs, and corrective action reports. Enforce safety protocols, including the use of personal protective equipment (PPE), hazard communication, and accident reporting. Coordinate with the Project Manager/Contracting Officer's Representative (COR) to address customer feedback and resolve service issues. Support staffing coverage during absences, emergencies, or peak workload periods. Qualifications: Minimum of 3 years of supervisory experience in custodial, janitorial, or facility maintenance services. Knowledge of commercial cleaning methods, equipment, and chemicals, including OSHA Hazard Communication (HAZCOM) requirements. Strong organizational and leadership skills with the ability to manage multiple priorities. Excellent communication skills (written and verbal). Basic computer literacy for scheduling, reporting, and documentation. Must be able to pass background checks and security clearance requirements.
    $37k-63k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Goodwill Monocacy Valley 3.8company rating

    Service supervisor job in Middletown, MD

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it. RequiredPreferredJob Industries Sales & Marketing
    $36k-47k yearly est. 60d+ ago
  • Service Support - Fitzgerald Hyundai Subaru Gaithersburg

    Fitzgerald Auto Mall 4.2company rating

    Service supervisor job in Gaithersburg, MD

    Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr
    $17.2-20 hourly 60d+ ago
  • Regional Supervisor

    Hissho Sushi 3.7company rating

    Service supervisor job in Washington, DC

    As a Regional Supervisor, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Regional Management and franchisees in the business operations and reports directly to the Regional Manager. Responsibilities: • Drives increase in per unit sales and profit through implementation of our marketing and branding initiatives • Achieves sales, profit, quality and customer service goals. • Monitors customer service, product quality, sanitation/HACCP protocols and product compliance. • Work with the Store Teams to control cost and maintain consistency. • Trains, motivates and develops Company Chefs and Franchisees to achieve high level of morale and efficient use of human resources. • Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of its products. • Recruit and Supervise Company Chefs and Franchisees. • Visits units regularly to inspect unit operations. • Interfaces with existing clients to maintain satisfaction and retention. • Resolves client and customer satisfaction related issues. • Projects and practices consistent ownership attributes, which provides a high level of customer service at all points of contact. Requirements Bachelor's degree or related experience. Sushi experience highly preferred. Proficiency in Microsoft Office. Strong organizational, problem-solving, and analytical skills. Proven ability to handle multiple projects and meet deadlines. Ability to deal effectively with a diversity of individuals at all organizational levels. Creative, flexible, and innovative team player. Ability and flexibility to travel as require. Proven ability to mentor and develop successful team members. Salary Description $50,000.00 - $55,000.00 per year
    $50k-55k yearly 44d ago
  • Regional Supervisor

    Hissho Group

    Service supervisor job in Washington, DC

    Full-time Description As a Regional Supervisor, you will lead and coordinate operational aspects of our business. You will uphold our company philosophy, strategy, and culture while driving sales and ensuring customer satisfaction across assigned locations. This position will also promote, develop, coordinate, and oversee all aspects of operations of an assigned region. The role will be working closely with Regional Management and franchisees in the business operations and reports directly to the Regional Manager. Responsibilities: • Drives increase in per unit sales and profit through implementation of our marketing and branding initiatives • Achieves sales, profit, quality and customer service goals. • Monitors customer service, product quality, sanitation/HACCP protocols and product compliance. • Work with the Store Teams to control cost and maintain consistency. • Trains, motivates and develops Company Chefs and Franchisees to achieve high level of morale and efficient use of human resources. • Develops strong working relationships through our retail and food service partners' organization to ensure that our Company remains the preferred supplier of its products. • Recruit and Supervise Company Chefs and Franchisees. • Visits units regularly to inspect unit operations. • Interfaces with existing clients to maintain satisfaction and retention. • Resolves client and customer satisfaction related issues. • Projects and practices consistent ownership attributes, which provides a high level of customer service at all points of contact. Requirements Bachelor's degree or related experience. Sushi experience highly preferred. Proficiency in Microsoft Office. Strong organizational, problem-solving, and analytical skills. Proven ability to handle multiple projects and meet deadlines. Ability to deal effectively with a diversity of individuals at all organizational levels. Creative, flexible, and innovative team player. Ability and flexibility to travel as require. Proven ability to mentor and develop successful team members. Salary Description $50,000.00 - $55,000.00 per year
    $50k-55k yearly 60d+ ago
  • Director of Accessibility Services

    Shepherd University 3.4company rating

    Service supervisor job in Shepherdstown, WV

    Posting Number S358P Working Title Director of Accessibility Services FLSA Exempt Pay Grade Non-Classified Advertised Salary Position Status Full Time Appointment Length 12 Months Department Accessibility Services Job Summary/Basic Function The Director of Accessibility Services manages University accessibility and accommodations for students with disabilities, provides support for and promotes the well-being of students with documented disabilities, and implements programming/education to promote accessibility. Reporting to the Vice President for Student Affairs and Director of Community Relations, this position serves as a resource to the campus community for accessibility related concerns, and creates learning and advocacy opportunities around accessibility, inclusion, equity, trauma informed care, UDL, and more. Minimum Qualifications Minimum of three years higher education, or related, experience. Experience providing accommodations and support for students with documented disabilities. Understanding of current and emerging issues in higher education, including the Americans with Disabilities Act of 1990 as Amended (2008), Sections 504 of the 1973 Rehabilitation Act, Title VI and VII of the Civil Rights Act of 1964, and the Federal Educational Rights to Privacy Act. Ability to work collaboratively with colleagues throughout the institution. Demonstrate the following skills: 1. Communication (oral and written) 2. Collaboration building 3. Empathy 4. Negotiation and diplomacy skills 5. Student advocacy iii. Ability to maintain strict confidentiality and handle sensitive issues (including FERPA) Preferred Qualifications Posting Date 10/17/2025 Close Date Special Instructions Summary For guaranteed consideration, applications must be received by November 30, 2025. Appointment to this position will be contingent upon a satisfactory background check. We believe in work-life balance and keeping time for things we love outside our work. Shepherd University offers generous employee benefits, including: o 13 paid holidays o 24 days annual leave (vacation) per year o 18 sick days per year and the flexibility to use that time to care for immediate family members o Wide range of health insurance and other benefits o 401(a) retirement savings with 6% contribution match; eligibility to continue health insurance post-retirement, and other retiree perks o Tuition waivers for employees and their dependents Job Duties Description of Job Duties 1. Ensure campus compliance with the Americans with Disabilities Act of 1990, as amended (2008); the Americans with Disabilities Act, Title II; Section 504 of the Rehabilitation Act of 1973; and state regulations regarding disability accommodations. 2. Meet and counsel students with disabilities and their guardians/outside support systems about accommodation needs and concerns. 3. Provide guidance, advocacy, and support for students with documented disabilities. 4. Collaborate with Academic Affairs and Student Affairs Division to facilitate academic, residential, and systemic accommodations for Shepherd students. 5. Identify and assess goals and outcomes for Accessibility Services. 6. Serve as the primary contact for students with Emotional Support Animals (ESAs) and Service Animals, including coordination of documentation, housing accommodations, and compliance with university and federal policy. 7. Develop and/or implement educational, cultural, and developmental programs focusing on accessibility. 8. Provide educational training associated with compliance and support of issues related to accessibility for faculty, students, and other campus populations as needed. 9. Stay current on changes to ADA Title II regulations and emerging best practices in accessibility, and communicate their implications to campus stakeholders. 10. Continuously review and revise as necessary university policies addressing accessibility issues. Other Duties: 1. Work effectively with diverse student populations and various constituencies, including faculty, staff, and community-based organizations. 2. Work closely with offices within the Student Affairs Division. 3. Serve on Division and University committees. 4. Assist with staff development and training. 5. Attend Student Affairs Division meetings, retreats, and staff development programs. 6. Other duties as assigned.
    $95k-150k yearly est. 28d ago
  • Assistant Lighting Supervisor

    Arena Stage 3.7company rating

    Service supervisor job in Washington, DC

    WHO WE ARE Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action. WHAT WE VALUE A work culture that values experimentation and collaboration. Excellence in all aspects of our endeavor. Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community. Community Service through education and public engagement. Lead effective partnerships and collaboration to serve artists and arts professionals. WHAT YOU'LL DO Assist the Lighting Supervisor in managing and executing all aspects of the operation of the Arena Stage Lighting Department. MINIMUM/CORE REQUIREMENTS: Five years of professional theatrical lighting experience or equivalent combination of education and professional experience. Must have some supervisory experience SKILLS REQUIRED: Advanced knowledge of theatrical lighting equipment operation, maintenance, and troubleshooting. Basic electrical knowledge, including troubleshooting single phase, multi-phase and low voltage power systems. Operation of ETC EOS family computer lighting consoles or comparable. Operation of personnel lifts. Operation of counter weight fly systems and basic stage rigging practices Operation of common portable and stationary power tools. Knowledge of ETC Sensor AF dimming systems including ETC Concert software and architectural lighting controls. Working knowledge of wired and wireless computer networking Operation of automated lighting fixtures. Communicate and collaborate in a positive manner with staff and visiting artists PHYSICAL REQUIREMENTS: Must be able to lift 60lbs, and able to climb and work from lifts/ladders with or without reasonable accommodation. Climbing ladders, working in high places with or without reasonable accommodation. Working in confined spaces with or without reasonable accommodation. Must be able to lift and carry 50 lbs with or without reasonable accommodation. Ability to work standing for extended periods with or without reasonable accommodation. Ability to work seated for extended periods with or without reasonable accommodation. Ability to work kneeling for extended periods with or without reasonable accommodation. KEY FUNCTIONS/RESPONSIBILITIES INCLUDING BUT NOT LIMITED TO: Prepare Lighting Plots for installation and execution. Lead and work alongside staff and crews for hang and maintenance calls. Troubleshoot and repair lighting equipment as needed. Prepare, install and support events as needed and interact with clients in a courteous, professional, and constructive fashion. Creating and organizing department calendars and work calls. Program and operate lighting control board on a substitute basis when needed. Perform maintenance on lighting equipment. Assist in supervision of Lighting staff and assume Lighting Supervisor's duties as needed. We pride ourselves on being a workplace that puts the health and safety of our staff and guest artists first. It is now increasingly clear that the best way we can protect our workplace and our employees moving forward is with COVID-19 vaccines. Vaccines have been proven to protect against serious illness from the novel coronavirus, as well as lessen the rates of transmission. Vaccines provide stronger, longer, and better protection against infection from the novel coronavirus than the antibodies a person produces after they've been infected with COVID-19. It is for all these reasons, plus the legal requirement by the Occupational Safety and Health Administration's General Duty clause to provide each worker "employment and a place of employment, which are free from recognized hazards that are causing or are likely to cause death or serious physical harm," that we are implementing a mandatory COVID-19 vaccination policy for our workplace. The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ***************** or call ************. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
    $27k-31k yearly est. 60d+ ago
  • Custodial Services Supervisor

    Ladgov Corporation

    Service supervisor job in Frederick, MD

    Job DescriptionJob Title: Custodial Services Supervisor Job Type: Part-time Place of Performance: Frederick, MD. The Custodial Services Supervisor is responsible for overseeing all janitorial and custodial operations to ensure facilities are maintained in a clean, safe, and presentable condition. This role provides direct supervision to custodial staff, coordinates daily and periodic cleaning schedules, enforces quality standards, and ensures compliance with all contract requirements, safety regulations, and customer expectations. Key Responsibilities: Supervise and lead a team of custodial staff, assigning daily tasks and monitoring performance. Conduct routine inspections of all assigned facilities to verify cleanliness, sanitation, and compliance with the Performance Work Statement (PWS). Maintain and update cleaning schedules for daily, weekly, monthly, and seasonal tasks. Train custodial personnel on proper cleaning techniques, OSHA safety practices, and use of equipment/chemicals. Serve as the primary point of contact between custodial staff and management, reporting issues or deficiencies promptly. Ensure proper inventory, storage, and usage of cleaning supplies, chemicals, and equipment. Prepare and maintain accurate documentation, including inspection reports, quality control logs, and corrective action reports. Enforce safety protocols, including the use of personal protective equipment (PPE), hazard communication, and accident reporting. Coordinate with the Project Manager/Contracting Officer's Representative (COR) to address customer feedback and resolve service issues. Support staffing coverage during absences, emergencies, or peak workload periods. Qualifications: Minimum of 3 years of supervisory experience in custodial, janitorial, or facility maintenance services. Knowledge of commercial cleaning methods, equipment, and chemicals, including OSHA Hazard Communication (HAZCOM) requirements. Strong organizational and leadership skills with the ability to manage multiple priorities. Excellent communication skills (written and verbal). Basic computer literacy for scheduling, reporting, and documentation. Must be able to pass background checks and security clearance requirements. Powered by JazzHR nG5oERZOcN
    $37k-63k yearly est. 11d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Lansdowne, VA?

The average service supervisor in Lansdowne, VA earns between $33,000 and $90,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Lansdowne, VA

$55,000
Job type you want
Full Time
Part Time
Internship
Temporary