Customer Service Manager
Service supervisor job in Huntington Park, CA
Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $100K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer Service Management or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
Team Leader (Production Supervisor)
Service supervisor job in Garden Grove, CA
The Team Leader is accountable for achieving the People, Safety, Quality, Delivery, Cash and Cost (PSQDCC)targets through the disciplined and rigorous deployment of the Lean Operating Model. The Team Leader is accountable for attaining Operational Excellence across their designated area of responsibility, in line with the Performance Centre objectives. The Team Leader is accountable for creating a ‘Great Place To Work' through developing and empowering first class Team Members and driving a culture of continuous improvement, safe working and open dialogue.
Job Responsibilities
Create and sustain a culture that is aligned to the GKN Aerospace “Great Place to Work” value drivers and Culture Principles by role-modelling behaviors, motivating, encouraging and recognizing the contribution of individuals and teams
Hold Team Members and Team Leaders accountable to embody the GKNA culture principles
Be Open and Honest when appraising and managing individuals' performance whilst supporting and coaching individuals to close performance gaps
Provide opportunities for Team Members to play to their strengths; do what they do best and create on-going opportunities for learning and personal development
Exemplifying a safety-first mindset and ensuring that the GKN Aerospace Health, Safety and Environmental policies and standards are applied and that their assigned areas are a model of a world class healthy and safe working environment
Leading and developing their teams to understand the context, mechanics and the delivery of PSQDCC targets to meet customer and stakeholder commitments
Driving the disciplined and rigorous deployment of the Lean Operating Model (LOM) across their assigned areas
Active involvement in problem solving and the management system using a “Go to Gemba” approach to solve problems with the ambition that 95% of issues can be solved within the zone itself
Contributing to the Value Stream future state design, and ensuring its execution across their assigned areas
Cooperate with other Team Leaders to ensure the best performance outcomes for the entire Area
Holding the functional support staff accountable for adhering to the Global standards and enabling their zone team to meet its targets
Ensuring the disciplined execution of Daily Management and Standardized work through the conscientious adherence to Leader Standard Work
Driving and facilitating the Engagement of all team members, ensuring engagement actions are defined, implemented and followed-through
Complying with all legal and regulatory requirements and ensuring that staff are aware of the policies and their individual responsibilities and accountabilities:
The company's Equal Employment Opportunity and Affirmative Action policies
Compliance and Ethics Policy on Contracting with the United States Government in all areas of responsibility
involving direct and indirect contracting with the United States Government
Export Control regulations
Responsibility for managing a Zone budget as agreed with their Group Leader
Taking ownership when having to make difficult decisions linked to their Zone
Required Qualifications
High School Diploma or GED equivalent required.
2 years of experience in a manufacturing environment with one year of production supervision
Must be able to perform work subject to ITAR/EAR regulations and/or program requirements.
Preferred Qualification
5 years of experience in manufacturing
GKN Aerospace manufacturing experience
Bachelors Degree in Engineering or related fields
Prior experience supervising and leading production personnel
Able to demonstrate competence to undertake key tasks within their designated work zone or those in zones
within similar processes
Excellent performance as a Team member, demonstrating rigorous adherence to standardized work, and a track
record of Kaizen implementation
Self-motivated by meeting and exceeding PSQDCC performance targets
The demonstrated ability to work with various stakeholders
Demonstrated potential to lead, engage, train and develop direct reports
Lean or Six Sigma certification by a reputable certifying body or benchmark company
Aerospace supply chain experience
A passion for the Aerospace industry
Field Service Supervisor (Dock/Door Foreman)
Service supervisor job in Irvine, CA
Who We Are
National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry.
Why NES
At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees!
What the Role is
The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards.
Key Responsibilities:
In-Field Oversight:
Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies.
Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment.
Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed.
Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations.
Training:
Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction.
Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets.
Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future.
Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles.
Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field.
Customer Engagement:
Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings.
Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems.
Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience.
Required Qualifications:
Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems.
Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad.
Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects.
Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance.
Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction.
Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site.
Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians.
Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget.
Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field.
Driver's License: Valid Driver's License with a clean driving record.
Additional Qualifications (desired, but not required):
Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications.
Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work.
Advanced Leadership Training: Formal training or certification in leadership, team development, or project management.
Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment.
Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives.
Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base.
Work Environment:
Work in various environments, including warehouses and outdoor customer locations.
Use of personal protective equipment (PPE) is required for safety.
Travel Requirements:
Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence.
Benefits:
Health:
Medical/Dental/Vision (50% employer contribution for Medical)
Additional Insurances: Life, Critical Illness, Accident, etc.
Free Employee Assistance Program
Financial:
Weekly Paychecks
Overtime Opportunities
Annual Performance and Compensation Reviews
Quarterly celebrations and rewards
Bonus program based on team goals and field sales
401(k)
Time Off:
2 weeks dedicated Vacation Time
5 days dedicated Sick Time
7 Paid Holidays
Safety:
All necessary PPE provided on day one
Personalized OSHA-compliant fire-rated uniforms
Aerial Lift and Forklift Certification
OSHA certifications
First Aid / CPR / BLS
Employee Development:
Comprehensive paid training program
Opportunities for growth and internal advancement
Tuition Reimbursement
Tools and Equipment:
Company-branded gear
iPhone and iPad
Fully equipped vehicle with welder, tools, and equipment
Fuel and maintenance card
Equal Opportunity Employment:
NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Supervisor, Creative Services
Service supervisor job in Buena Park, CA
Supervises and leads the department's Associates through phases such as design, development, manufacturing, maintaining and repairing the park's permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programing for seasonal events The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team.
Salary Details: $68,640 / yr - $80,000 / yr
Responsibilities:
Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays.
Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly.
Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential.
Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments.
Lead inventory management efforts, control and storage of decor and display elements.
Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions.
Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others.
Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines.
Qualifications:
Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred.
At least 6-8 years of related work experience preferred.
At least 3-5 years of prior supervisory/management experience required.
Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various adobe or equivalent design programs.
Must be able to work nights, weekends, and holidays based on business needs.
Field Service Supervisor
Service supervisor job in Orange, CA
We are seeking a Field Service Supervisor for our office in Orange, CA.
Primary Objectives/Scope Supervise assigned service technicians to meet and exceed department profitability goals. Assist the Branch Technical Manager in administration and recruiting; promote Service Technician's productivity and job-related personal growth.
Essential Job Duties
Routinely demonstrate and create a helpful and positive work culture
Encourage and build positive relationships, communicating effectively with all co-workers, outside customers, and vendors
Conduct yourself at all times as the public image of the company in accordance with the company's Code of Conduct
Meet or exceed team productivity goals on various metrics including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration
Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance
Maintain technical knowledge of all products
Make recommendations to the Field Service Manager for any identified service training needs
Assist the Sales department with sales demos as requested
Handle service calls in the event that the open call load is high
Perform other duties as assigned
Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees
Qualifications
Excellent communication skills, both verbal and written; strong customer service skills
Strong relationship management skills with customers, vendors, and employees
Exceptional mechanical aptitude and demonstrated troubleshooting skills with digital office equipment
Effective organizational skills with the ability to manage conflicting demands and priorities
Demonstrates initiative, seeking out relevant information to make timely decisions
Strong work ethics and ability to work as an effective, collaborative team member
Computer literacy and experience working with MS products: Outlook, Excel, and Word
Ability to work evenings and weekends during peak periods
Experience
Associates degree or equivalent
3+ years of related experience required, industry experience preferred
Working Place: Orange, California, United States Company : 2025 July 17th Virtual Fair - Pacific Office Automation
Field Service Supervisor
Service supervisor job in Orange, CA
Pacific
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technology
dealer
in
the
nation
Since
1976
we
have
grown
to
over
thirty
branches
located
in
ten
western
states
OR
WA
CA
AZ
NM
NV
UT
ID
CO
&
TX
With
over
40
years
of
success
in
office
equipment
and
technology
salesservice
our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a Field Service Supervisor for our office in Orange CA Primary ObjectivesScope Supervise assigned service technicians to meet and exceed department profitability goals Assist Branch Technical Manager in administration and recruiting; Promote Service Techs productivity and job related personal growth Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of ConductMeet or exceed team productivity goals on a number of measurements including gross calls per day incomplete calls call back rate efficiency rating EU rating daily time detail and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees;Qualifications Excellent communication skills verbal and written; strong customer service skills Strong relationship management skills with customers vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective collaborative team member Computer literacy and experience working with MS products Outlook Excel and WordAbility to work evenings and weekend hours during peak periods Experience Associates degree or equivalent3 years related experience required industry experience preferred Pacific Office Automation Benefits 65K 85K DOEAdvancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite INDSP ZR
Dietary Services Supervisor (DSS)
Service supervisor job in Los Angeles, CA
We are hiring a qualified Certified Dietary Manager/Dietary Services Supervisor to conduct the planning, development and directing the overall operation of our Dietary Services Department, and assure that food service to residents is safe, appetizing and provides for their nutritional needs.
As a Certified Dietary Manager/Dietary Services Supervisor you will conduct operations in accordance with current federal, state, and local standards/guidelines and regulations within our facility.
Join a compassionate team dedicated to excellence! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment.
Schedule: Monday through Friday
Dietary Services Supervisor Requirements
Certification of Dietary Manager and/or Dietary Service Supervisor Certification
Vaccinated against COVID-19 including Booster shots
Primary Dietary Services Supervisor Responsibilities
Supervise and manage daily operations of dietary department following State & Federal regulations
Managing food and labor budgets effectively
Attend IDT meetings, patient care conferences; complete MDS
Work closely with staff to provide nutritional care to patients
Planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs, activities and structure
Develop as necessary and maintain written dietary policies and procedures and job descriptions; interpret to employees, residents, visitors, government agencies as necessary
Ensure food served is palatable, attractive and in a form to meet the individual needs of the residents
Ensure food is served at proper temperature by checking that temperature of hot/cold foods are recorded and served according to procedure
Ensure substitute food of similar nutritive value is provided to residents who refuse foods
Maintain accurate records and tray tickets for all residents
Post menus with dates at least one week in advance and promptly correct menus if content is altered
Set the budget for the dietary department
Purchase food and supplies within budgetary guidelines
Interview residents or family members, as necessary, to obtain diet history and maintain ongoing communication to evaluate quality of meals and satisfaction
Assist in keeping track of expenses and menu planning
Other duties may be assigned
PAY SCALE: $38 - $41 / Hour
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
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Security Services Supervisor
Service supervisor job in Compton, CA
Under general supervision, as a working supervisor performs a variety of security functions for the City of Compton; patrols City facilities and parks to ensure safety of citizens and City staff; performs parking enforcement duties; observes and corrects safety hazards. Issues citations, appears in court; and performs other related duties.
General supervision is provided by the City Manager or his/her designee. The Security Services Supervisor exercises supervisory responsibility for Parking Control Officers and Security Officers.
The following essential functions are those that are critical, integral, necessary, crucial, primary and fundamental to the job. Incumbents who possess the requisite skill, experience, education, and other job-related requirements of a position are expected to perform the essential functions of the job with or without a reasonable accommodation.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
* Supervises daily security and parking enforcement operations; schedules, assigns and reviews work, reviews and corrects citations for court proceedings, approves employee leave requests; investigates personnel complaints and recommends appropriate course of action.
* Patrols and provides security for assigned areas, looking for unusual or suspicious activities or persons; responds to emergency and non-emergency calls for service; interrogates and communicates with victims, witnesses and suspects in cases; provides scene security and protection for Fire and Medical personnel; respond to citizens' requests for assistance, detects crime, apprehends violators, and assures public safety.
* Preserves the peace of the community through mediation, investigation, intervention, documentation, and arrest; utilizes all lawful means to improve the quality of life by reducing the fear and incidence of crime, recognizing and resolving problems, and meeting the public safety needs of the citizens of Compton.
* Patrols the City to enforce parking regulations; investigates contested parking citations; enforces local, state and Federal laws, and enforces compliance with local regulations and ordinances, according to policies, procedures and regulations.
* Arrests law violators; transports and processes suspects, victims and prisoners.
* Completes detailed reports and required paperwork; serves warrants and court documents; reviews subordinates' reports.
* Maintains the upkeep of vehicle and equipment according to Department standards.
* Represents the City at court hearings; prepares reports and testifies in court cases.
* Assists and coordinates with other emergency services personnel, outside organizations and businesses, and Federal, state and local law enforcement organizations.
* Maintains the integrity, professionalism, values and goals of the Department by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
* Performs other duties as assigned or required.
Education and Experience:
Possession of an Associate's Degree or equivalent; AND two (2) years of security or law enforcement experience, AND one (1) year of supervisory experience; OR an equivalent combination of education and experience. Education in Management or Criminal Justice is highly desirable.
Required Licenses or Certifications:
* Must possess a valid California Class C Driver's License.
* Possession of a valid PC 832 Arrest and Firearms Certificate issued by the California Commission on Peace Officer Standards and Training at the time of appointment.
Required Knowledge of:
* Municipal Law Enforcement Services Department General Orders, policies and procedures.
* City, county, state and Federal laws, regulations, codes and ordinances.
* Law and parking enforcement methods, practices, and procedures.
* Supervisory practices and procedures.
* Basic criminal law on the rules of evidence, probable cause, use of force, and search and seizure.
* Investigative and interrogative procedures, and protocols for observation of critical details.
* Local community issues and regional community resources available to citizens.
* Geography, roads, and landmarks of City and surrounding areas.
Required Skill in:
* Exercising controlled discretion in situations requiring diplomacy, fairness, and sound judgment.
* Recognizing suspicious behavior patterns, mediating difficult situations, and using effective arrest and control techniques.
* Interacting with people of different social, economic, and ethnic backgrounds.
* Remaining alert at all times and reacting quickly and calmly in emergency situations.
* Operating motor vehicles and special equipment during emergency situations.
* Interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations.
* Evaluating facts and evidence, drawing logical conclusions and making proper recommendations.
* Working as a team member with other law enforcement and multi-jurisdictional agencies.
* Care, maintenance and safe operation of a variety of law enforcement tools and equipment.
* Effective verbal and written communication.
* Establishing and maintaining effective working relationships with staff, City departments, elected officials, outside agencies, community groups, local businesses, and the general public.
Physical Demands / Work Environment:
* Work is performed indoors and outdoors with exposure to inclement weather; may be exposed to physical attacks, hazardous chemicals, drugs, infectious and communicable diseases; required to physically restrain persons.
* Must be able to work in uniform during weekdays, weekends, and holidays on any assigned shift.
* Work is performed in a primarily outdoor setting and will require some work in high temperatures (above 80 degrees) and low temperatures (40-60 degrees).
* Work requires lifting, carrying, climbing and requires the ability to pursue and apprehend suspects. Work will require gross body coordination and mobility.
* Work involves exposure to wet surfaces, occasional loud noise and dust.
Internal applicants must use their personal email to apply, as City of Compton work emails will not be accepted for job applications. While we cannot prevent applicants from using their work email, the City is not responsible for missed communications due to system outages, firewall restrictions, employee leave, or any other technical or accessibility issues affecting City email accounts.
All applicants must meet the minimum qualifications for the position and submit all required documents -such as licenses, certifications, and proof of education- outlined in the job posting. Incomplete applications, including those missing any required documentation, will not be considered.
Please note: Only the first 50 applications received that best meet the qualifications and needs of the department will be invited to continue in the hiring process.
EXAMINATION
The purpose of this examination is to establish an eligible list from which vacant position(s) may be filled.
Phase one (1) is a written examination (weighted 50%) which will measure all or portions of the above knowledge, and skills. Phase two (2) is an oral examination (weighted 50%) that will be administered by an appraisal panel to evaluate professional qualifications, background and suitability. The oral examination may include graded simulation exercises, writing exercises, and oral presentations. A passing score for each phase is 70%. Each candidate will be notified via mail or e-mail.
The City of Compton reserves the right to utilize alternative testing methods, if deemed necessary. Failure in one phase of the examination shall be grounds for declaring the applicant as failing in the entire examination, and as disqualified for subsequent parts of an examination.
GENERAL INFORMATION TO EXAMINATION APPLICANTS
The City of Compton does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or provisions of services.
Applicants with disabilities who require special testing arrangements must give advanced notice to the Human Resources Department priorto the final filing date.
ELIGIBLE LISTS
Recruitment may be conducted on a (a) promotional basis, (b) open-competitive basis, or (c) promotional and open-competitive basis simultaneously. All candidates who attain an overall score of at least 70.00 (open-competitive) and at least 75.00 (promotional) will be placed in rank order on the relevant eligible list(s).
PLEASE NOTE:
All permanent City employees that attain an overall score of at least 75.00 will be placed on both the promotional eligible list and the open-competitive eligible list. All City employees that attain a score of 70.00 on EACH PHASE of the examination but an overall score of less than 75.00 will be placed on the open-competitive eligible list only.
Each eligible list shall remain in effect one (1) year from the date of its establishment unless it is extended, abolished or exhausted. Whenever possible, three (3) names are certified to fill any one (1) vacant position. No candidate may be certified more than three (3) times for any one classified position. When certifying eligible lists to appointing powers, the promotional eligible list takes precedence over the open-competitive eligible list. A department manager's recommendation for employment is subject to the City Manager's approval.
EXAMINATION APPEAL PROCEDURE
A candidate may, within five (5) days after taking the written examination, file in writing with the City Manager an appeal against any part of the test, citing the item or items against which the appeal is directed, and the reason(s) for such appeal. The Personnel Board will consider appeals from the decisions and ratings of qualifications appraisals (interview) boards if such appeals meet the conditions described in the Personnel Rules and Regulations (Section 6.8).
EXAMINATION RECORDS
All examination papers, including the employment application, resume, and other attachments submitted by candidates are the property of the Personnel Board and are confidential records which may be open to inspection only for purposes and under conditions established by the Personnel Board.
VETERAN'S PREFERENCE
In all entrance examinations (open-competitive only) for positions in the Classified Service, veterans who served in the armed forces of the United States during time(s) of war, and who attain an overall passing score in the examination are allowed additional preferential credit in accordance with the Personnel Rules and Regulations. In order to claim veterans' credit, the applicant must submit proof of service and honorable discharge (showing specific dates of service) on a U.S. Military form (DD-214) at the time of application or not later than the final filing date for the examination.
FRINGE BENEFITS
The City's comprehensive fringe benefits program includes: retirement (Public Employees' Retirement System), medical, dental, life and vision insurances, deferred compensation, sick and vacation leaves, after-hours education reimbursement, ride share program, uniform allowance and other provisions.
Content Services Supervisor
Service supervisor job in Burbank, CA
Day shift starting at 7am $35-38/hr The Content Services Supervisor is responsible for supervising and leading a team of Content Services Specialists in the day-to-day operations and fulfilling jobs and tasks that include checking and conforming the specifications of source materials in preparation for creating outputs including but not limited to Digital Cinema Package (DCP), Interoperable Master Package (IMP), ProRes master files and downstream deliverables, subtitling backgrounds, DVD and Blu-ray. Check, conform and QC of input and outputs may include elements relating to color volume, transfer characteristic, metadata, frame rate, visual spot check, verification of texted and textless materials, shot pickups and inserts, audio retiming, pitch correcting, audio finessing and XML editing.
Other responsibilities include implementation of tests for tools and applications, working with management team by providing feedbacks to improve efficiency and productivity of the operations; creation of procedure and documentation for workflows; conduct training and demo; advanced troubleshooting and resolution; participation in client sessions when needed. Additional responsibilities include administrative duties including but not limited to assisting with managing of staff and holiday coverage schedules.
You should have a thorough understanding of the technical aspects of the various content specifications and workflows. You should be highly motivated, possess leadership quality, a flexible attitude and adapt quickly in a fast-paced environment. Excellent communication and collaboration are essential. Be able to work as part of a team; provide guidance and motivation; deal and manage changing priority and workloads.
Duties
* Supervise and lead a team of Content Services Specialists
* Create training materials and conduct training/demo as needed
* Collaborate and service client in review and work sessions as needed
* Work with management to prioritize projects and jobs
* Provide feedbacks and recommendations to improve operations and workflows
* Fulfill responsibilities as pre-defined for Content Services Specialist
* Check, prep and conform source materials
* Create and QC outputs of various and different media formats
* Working with and liaising with other internal departments
* Data entry relating to work orders and projects
* Conduct testing relating to tools and applications
* Other related tasks as assigned to fulfill responsibilities
Dietary Services Supervisor (DSS)
Service supervisor job in Hawthorne, CA
We are hiring a qualified temporary Certified Dietary Manager/Dietary Services Supervisor to conduct the planning, development and directing the overall operation of our Dietary Services Department, and assure that food service to residents is safe, appetizing and provides for their nutritional needs.
As a Certified Dietary Manager/Dietary Services Supervisor you will conduct operations in accordance with current federal, state, and local standards/guidelines and regulations within our facility.
Please Note: This will be an 3-6 months temporary assignment!
Join a compassionate team dedicated to excellence! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment.
Dietary Services Supervisor Requirements
Certification of Dietary Manager and/or Dietary Service Supervisor Certification
Primary Dietary Services Supervisor Responsibilities
Supervise and manage daily operations of dietary department following State & Federal regulations
Managing food and labor budgets effectively
Attend IDT meetings, patient care conferences; complete MDS
Work closely with staff to provide nutritional care to patients
Planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs, activities and structure
Develop as necessary and maintain written dietary policies and procedures and job descriptions; interpret to employees, residents, visitors, government agencies as necessary
Ensure food served is palatable, attractive and in a form to meet the individual needs of the residents
Ensure food is served at proper temperature by checking that temperature of hot/cold foods are recorded and served according to procedure
Ensure substitute food of similar nutritive value is provided to residents who refuse foods
Maintain accurate records and tray tickets for all residents
Post menus with dates at least one week in advance and promptly correct menus if content is altered
Set the budget for the dietary department
Purchase food and supplies within budgetary guidelines
Interview residents or family members, as necessary, to obtain diet history and maintain ongoing communication to evaluate quality of meals and satisfaction
Assist in keeping track of expenses and menu planning
Other duties may be assigned
PAY SCALE:
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
#NN
Supervisor, IRIS Consulting Services (Milwaukee, WI, Brown Deer, WI, & S. Milwaukee, WI)
Service supervisor job in Long Beach, CA
Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care.
Essential Job Duties
• Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes.
• Demonstrates concept of self-direction and person-centered practices.
• Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team.
• Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy.
• Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed.
• Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations.
• Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information.
• Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations.
• Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met.
• Responsible for outreach and networking opportunities with external stakeholders.
• Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually.
• Local travel may be required (based upon state/contractual requirements).
Required Qualifications
• At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience.
• A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics.
• Knowledge of long-term care programs, and familiarity with principles of self-determination.
• Demonstrated knowledge of community resources.
• Proactive and detail-oriented.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills
• Communication outreach and partnership development experience.
• Experience working with elderly and people with physical disabilities and developmental disabilities.
• Ability to take ownership of an assigned area and corresponding programs, and lead with success.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
• Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
#PJHS
#HTF
Auto-ApplyResident Services Supervisor-90022 (Corporate)
Service supervisor job in Los Angeles, CA
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices.
The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production.
Essential Job Duties
•Establishes a positive, productive and professional relationship with assigned communities and colleagues.
•Develop and maintain RSC new-hire training materials and keep the RSC manual up to date;
•Train new hires and existing RSC's on company policies and procedures;
•Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio.
•Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans.
•Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio;
•Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off.
•In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs
•Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness.
•Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.).
•Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community.
•Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available.
•Convene and facilitate team meetings with community partners for strategy development.
•Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM.
•Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate.
•Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities
•Attends staff, departmental, and other required meetings
•Must be able to work evenings or weekends as needed
•Other special projects and coverage of TRM/TPM sites as needed.
Experience & Education
•Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current.
•Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience
•Four years' experience working with elderly and/or working with those who are developmentally challenged.
•Must be bilingual and fluent in English and Spanish (written and oral).
•Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program).
•Preferred AASC Online and HUD provided Software
•Preferred Two years ADP Workforce Now software
•Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet
Travel
•Frequent local travel
•Position may require the employee to travel out of state to attend conferences and trainings
•Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work.
COMPUTER & SOFTWARE SKILLS:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.
Familiarity with AASC Online and HUD-provided software.
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment & Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
Medical health coverage options: Limited HMO, Full HMO and POS
Dental coverage options: Dental HMO (DMO) and PPO
Vision PPO insurance option
Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
401 (k) Retirement Plan with generous employer match
Company Paid Basic Life/ AD&D Insurance
Voluntary Supplemental Basic Life/ AD&D Insurance
Company Paid Long-Term Disability
Company Paid Employee Assistance Program (EAP)
Colonial Voluntary Supplemental Insurance Options
Paid Time Off for Vacation, Sick and Holidays
Education Reimbursement
Auto-ApplyDining Services Supervisor
Service supervisor job in Irvine, CA
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyResident Services Supervisor-90022 (Corporate)
Service supervisor job in Los Angeles, CA
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices.
The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production.
Essential Job Duties
•Establishes a positive, productive and professional relationship with assigned communities and colleagues.
•Develop and maintain RSC new-hire training materials and keep the RSC manual up to date;
•Train new hires and existing RSC's on company policies and procedures;
•Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio.
•Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans.
•Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio;
•Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off.
•In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs
•Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness.
•Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.).
•Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community.
•Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available.
•Convene and facilitate team meetings with community partners for strategy development.
•Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM.
•Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate.
•Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities
•Attends staff, departmental, and other required meetings
•Must be able to work evenings or weekends as needed
•Other special projects and coverage of TRM/TPM sites as needed.
Experience & Education
•Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current.
•Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience
•Four years' experience working with elderly and/or working with those who are developmentally challenged.
•Must be bilingual and fluent in English and Spanish (written and oral).
•Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program).
•Preferred AASC Online and HUD provided Software
•Preferred Two years ADP Workforce Now software
•Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet
Travel
•Frequent local travel
•Position may require the employee to travel out of state to attend conferences and trainings
•Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work.
COMPUTER & SOFTWARE SKILLS:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.
Familiarity with AASC Online and HUD-provided software.
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment & Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
Medical health coverage options: Limited HMO, Full HMO and POS
Dental coverage options: Dental HMO (DMO) and PPO
Vision PPO insurance option
Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
401 (k) Retirement Plan with generous employer match
Company Paid Basic Life/ AD&D Insurance
Voluntary Supplemental Basic Life/ AD&D Insurance
Company Paid Long-Term Disability
Company Paid Employee Assistance Program (EAP)
Colonial Voluntary Supplemental Insurance Options
Paid Time Off for Vacation, Sick and Holidays
Education Reimbursement
Service BDC Supervisor
Service supervisor job in Anaheim, CA
Dealership:L0837 Anaheim HyundaiAnaheim HyundaiExperienced BDC Supervisor
Anaheim Hyundai, proudly operating under the Lithia & Driveway family, is looking for an Experienced Service BDC Supervisor who's driven, organized, and ready to lead a high-performing team. If you excel in a fast-paced dealership environment and know how to maximize every service opportunity, we want to meet you.
What You Will Do
Lead and develop our Service BDC team to deliver an exceptional customer experience.
Ensure your team consistently completes 600-800 outbound calls per day.
Drive performance to achieve at least 70+ service appointments scheduled daily.
Monitor KPIs, track results, and implement strategies to boost productivity.
Coach, train, and motivate representatives to maintain Lithia's high standards.
Collaborate closely with Service Management to fill the shop and increase retention.
Maintain process discipline in CRM tools and communication workflows.
What We Are Looking For
Proven experience as a Service BDC Supervisor in an automotive dealership.
Strong leadership and coaching skills-able to turn good reps into great ones.
High level of organization and accountability.
Data-driven decision making and comfort managing KPIs.
Excellent communication skills and customer-first mindset.
Ability to thrive in a high-volume, performance-based environment.
We offer the best-in-class industry benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The Hourly Wage Range for this position is $16.90 - $30.45 plus bonus opportunities.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Auto-ApplySales and Service Supervisor
Service supervisor job in Los Angeles, CA
Job Description
Sales and Service Supervisor (Regular, Full-Time)
Visitor Services
Reporting to the Manager, Visitor Services, the Sales and Service Supervisor is responsible for training, motivating, and mentoring on-site Ticket Office staff to ensure every interaction with visitors and LACMA members is a positive, relationship-building experience that supports membership conversion and retention. This frontline role troubleshoots membership issues as they arise, escalates concerns when necessary, and coordinates staff sales efforts to ensure daily, weekly, and monthly goals are clearly communicated and met.
Working closely with the Manager and in collaboration with the Visitor Services and Membership leadership teams, the Supervisor oversees front-of-house operations related to membership sales. This position also supports the Visitor Services team by assisting with training, guidance, and overall sales and service efforts. Additionally, the Supervisor provides work direction and day-to-day oversight to the Sales Associates team.
Responsibilities:
Coordinates on-site promotion, sales, and service efforts for the LACMA Membership program in collaboration with Visitor Services Associates and Sales Associates.
Tracks, shares, and reports membership sales goals and team performance on a regular basis.
Partners with the Membership Marketing team to communicate weekly membership updates-including program highlights, appeals, and sales talking points-to front-of-house teams via email and meetings.
Recommends and implements sales strategies, as well as team and individual incentive programs, to ensure membership sales goals are met or exceeded.
Models LACMA's core values by fostering a professional, service-focused environment that supports exceptional visitor and member experiences.
Collaborates closely with the Visitor Services Leadership Team on daily operations and service priorities.
Assists in preparing and leading daily pre-shift meetings for Visitor Services staff.
Resolves visitor and member concerns promptly and escalate issues when needed to ensure timely resolution.
Trains new Visitor Services Associates and Sales Associates on membership sales strategies, service expectations, and Ticket Office procedures.
Provides clear, accurate, and timely written and verbal communication to internal teams.
Supports on-site operations, including opening and closing procedures, and assist at the Membership window during peak hours.
Benefits:
The expected hourly rate for this Los Angeles, CA based position is $27.00-$28.00, subject to change, and the position is eligible for LACMA's comprehensive benefits package, including pension plan.
LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience.
Qualifications:
Bachelor's degree in Business, Communications, or Art History and/or equivalent work experience
Minimum of 3 years of sales experience, in a high-touch customer service environment with a demonstrated knowledge of non-profit business practices, and a proven ability to provide effective, friendly, and outstanding customer service and training to colleagues or staff
Proven skills in membership software, preferably in Tessitura
A strong ability to relate to diverse groups of people from all social and economic segments of the community
Established ability to provide effective customer service for internal and external clients
Must operate with a strong attention to detail using strong organizational skills while managing a continuous workflow in a member-focused, high-volume setting
This position works on-site Thursday to Monday and supports occasional evening events as necessary
Supervisor-Oncology Support Services
Service supervisor job in Loma Linda, CA
Job Summary: The Supervisor-Oncology Support Services utilizes discretion and independent judgment in providing supervision to a multidisciplinary team of licensed and unlicensed personnel who provide direct and indirect patient care and support for patients eighteen years of age or older with suspected or confirmed malignancies or a hematologic disorder in a fast-paced outpatient clinic. Understands the uniqueness of cancer and cancer-related diseases and the sensitivity of communicating with patients facing the unknown. Demonstrates flexibility and advanced critical thinking skills and adeptly resets priorities as needed to ensure efficient clinic operations and quality patient care is provided. Assists leadership with providing financial management of the clinic, provides input into the capital and operational budgets. Supports quality improvement program, collects data, prepares reports and assists with developing sustainable action plans. Supports and participates in cancer research approved by the Internal Review Board (IRB) and facilitates patient participation in LLUMC Oncology Clinical Research Program and/or Cancer Control trials. Develops and implements competency-based orientation and ongoing education programs for new and existing staff. Assists with interviewing for new hires. Completes performance appraisals on time and in accordance with established policies and guidelines. Participates in strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Performs other duties as needed.
Education and Experience: Bachelor of Science Degree in Nursing required. Minimum three years nursing experience in oncology required. Minimum one year of prior management or supervisory experience preferred.
Knowledge and Skills: Advanced knowledge of oncology and hematology required. Knowledgeable of state and federal healthcare regulations, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure and legal aspects of care required. Familiar with adult learning principles, management, and problem-solving methodologies. Ability to work effectively with a wide variety of staff. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Active California Registered Nurse (RN) License required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Chemotherapy/Biotherapy certificate required. Oncology Certified Nurse (OCN) preferred. Other competencies as specified in the department-specific Plan for Providing Care required.
Auto-ApplyField Service Supervisor
Service supervisor job in Orange, CA
Job Description
Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking a Field Service Supervisor for our office in Orange, CA.
Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Tech's productivity and job-related personal growth.
Essential Job Duties
Routinely demonstrates and creates a helpful and positive work culture
Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors
Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct
Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration
Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance
Maintain technical knowledge of all products
Make recommendations to the Field Service Manager for any identified service training needs
Assist the Sales department with sales demos as requested
Handle service calls in the event that the open call load is high
Other duties assigned as needed
Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees;
Qualifications
Excellent communication skills, verbal and written; strong customer service skills
Strong relationship management skills with customers, vendors and employees within the company required
Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment
Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities
Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions
Must have strong ethics and work as an effective, collaborative team member
Computer literacy and experience working with MS products: Outlook, Excel and Word
Ability to work evenings and weekend hours during peak periods
Experience
Associate's degree or equivalent
3+ years related experience required, industry experience preferred
Pacific Office Automation Benefits
$65K -85K DOE
Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
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Content Services Supervisor
Service supervisor job in Burbank, CA
Job Description
Content Services Supervisor
Day shift starting at 7am
$35-38/hr
The Content Services Supervisor is responsible for supervising and leading a team of Content Services Specialists in the day-to-day operations and fulfilling jobs and tasks that include checking and conforming the specifications of source materials in preparation for creating outputs including but not limited to Digital Cinema Package (DCP), Interoperable Master Package (IMP), ProRes master files and downstream deliverables, subtitling backgrounds, DVD and Blu-ray. Check, conform and QC of input and outputs may include elements relating to color volume, transfer characteristic, metadata, frame rate, visual spot check, verification of texted and textless materials, shot pickups and inserts, audio retiming, pitch correcting, audio finessing and XML editing.
Other responsibilities include implementation of tests for tools and applications, working with management team by providing feedbacks to improve efficiency and productivity of the operations; creation of procedure and documentation for workflows; conduct training and demo; advanced troubleshooting and resolution; participation in client sessions when needed. Additional responsibilities include administrative duties including but not limited to assisting with managing of staff and holiday coverage schedules.
You should have a thorough understanding of the technical aspects of the various content specifications and workflows. You should be highly motivated, possess leadership quality, a flexible attitude and adapt quickly in a fast-paced environment. Excellent communication and collaboration are essential. Be able to work as part of a team; provide guidance and motivation; deal and manage changing priority and workloads.
Duties
Supervise and lead a team of Content Services Specialists
Create training materials and conduct training/demo as needed
Collaborate and service client in review and work sessions as needed
Work with management to prioritize projects and jobs
Provide feedbacks and recommendations to improve operations and workflows
Fulfill responsibilities as pre-defined for Content Services Specialist
Check, prep and conform source materials
Create and QC outputs of various and different media formats
Working with and liaising with other internal departments
Data entry relating to work orders and projects
Conduct testing relating to tools and applications
Other related tasks as assigned to fulfill responsibilities
Requirements
Excellent leadership quality and strong organizational skills
Effective communicator and collaborator
Highly motivated and good influence skills
Problem solver with creative and innovative approach with ability to think out of the box
Passionate about quality, customer experience and customer service excellence
Technical skills and knowledge
Picture and audio editing, transcoding / encoding, sound syncing and color conversion experience is required
Solid knowledge of film & digital file formats
Knowledge in colorspace, aspect ratio, transfer characteristics, video and audio codecs, compression and other characteristics associated with media is required.
Familiarity and working knowledge with some of tools and applications including but not limited to DVS Clipster, Colorfront's Transkoder, Vantage, Resolve, Baselight, Aurora, Final Cut Pro and Pro Tools are essential. In addition, knowledge of any DVD or Blu-ray mastering software is a plus
Experience in DCP and IMP mastering is essential.
Experience within a post-production finishing environment or similar. QC experience is a plus
Proficient with Mac OS, Windows and Linux
Experience
Minimum Two (2) to three (3) years of experience in Post Production environment is required.
Resident Services Supervisor-90022 (Corporate)
Service supervisor job in Los Angeles, CA
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices.
The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production.
Essential Job Duties
•Establishes a positive, productive and professional relationship with assigned communities and colleagues.
•Develop and maintain RSC new-hire training materials and keep the RSC manual up to date;
•Train new hires and existing RSC's on company policies and procedures;
•Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio.
•Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans.
•Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio;
•Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off.
•In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs
•Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness.
•Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.).
•Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community.
•Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available.
•Convene and facilitate team meetings with community partners for strategy development.
•Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM.
•Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate.
•Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities
•Attends staff, departmental, and other required meetings
•Must be able to work evenings or weekends as needed
•Other special projects and coverage of TRM/TPM sites as needed.
Experience & Education
•Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current.
•Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience
•Four years' experience working with elderly and/or working with those who are developmentally challenged.
•Must be bilingual and fluent in English and Spanish (written and oral).
•Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program).
•Preferred AASC Online and HUD provided Software
•Preferred Two years ADP Workforce Now software
•Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet
Travel
•Frequent local travel
•Position may require the employee to travel out of state to attend conferences and trainings
•Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work.
COMPUTER & SOFTWARE SKILLS:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.
Familiarity with AASC Online and HUD-provided software.
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment & Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
Medical health coverage options: Limited HMO, Full HMO and POS
Dental coverage options: Dental HMO (DMO) and PPO
Vision PPO insurance option
Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
401 (k) Retirement Plan with generous employer match
Company Paid Basic Life/ AD&D Insurance
Voluntary Supplemental Basic Life/ AD&D Insurance
Company Paid Long-Term Disability
Company Paid Employee Assistance Program (EAP)
Colonial Voluntary Supplemental Insurance Options
Paid Time Off for Vacation, Sick and Holidays
Education Reimbursement
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