Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route ServiceSupervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route ServiceSupervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route ServiceSupervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
The estimated base salary for this position ranges from $62,400 to $68,640 yearly, with additional management bonus eligibility. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled.
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
$62.4k-68.6k yearly Auto-Apply 2d ago
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Customs Brokerage Supervisor
DHL Global Forwarding 4.3
Service supervisor job in Port Huron, MI
Job Title: Customs Brokerage Operations Supervisor
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at *************************************************
We have an outstanding career opportunity for a US Customs Brokerage Operations Supervisor focusing on the day-to-day operational management in our Port Huron, Michigan location.
Job Purpose: Coordinate customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies
Key Responsibilities:
Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets
Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
Monitor preparation of customs declarations and other required documents describing goods and materials being shipped
Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions
Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents
Meet customer requirements, take corrective actions in case of deviations from customer requirements
Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation
Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
Skills/Requirements:
Excellent understanding of US Customs Brokerage
2+ years of experience in related area of responsibility
Bachelor's Degree (Business Administration, Int'l Trade or related area) preferred
Strong communication, problem solving and interpersonal skills; ability to quickly build rapport with both customers and DHL Global Forwarding business units
Licensed Customs Broker (preferred, not required)
Pay Range: $62,475.00 - $83,300.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
$62.5k-83.3k yearly 4d ago
MEP Superintendent - Data Centers
Metric DCX
Service supervisor job in Detroit, MI
MEP Superintendent - Top 10 General Contractor
A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds.
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$57k-98k yearly est. 1d ago
Sr Regulatory Services Specialist
Fedex Logistics 4.4
Service supervisor job in Romulus, MI
To maintain control to monitor bureau of customs and border protection (customs), customer and company regulatory activity. Minimize potential liabilities to our customers and FedEx Trade Networks by ensuring that all regulatory activities are performed within time constraints.
Train regulatory svcs analysts/spclsts in assignments and cross train them to ensure that essential functions are performed timely during absences. Written correspondence or telephone conversations with shippers, clients, company employees, us customs & border protection (CBP) & other government agencies concerning information or documentation required by CBP or client to further explain or clarify information. Refer unresolved/major problems/issues to the RSD manager. Answer questions & solve problems within department and with other departments. Sort and assign department incoming work to analysts/specialists to ensure that regulatory time frames are met. Monitor flow & quality of daily dept. Responsibilities; refer current issues & potential problems to RSD mgr. Assist RSD mgr. In development of dept. Procedures. Work closely w/or fill in for analysts to ensure all tasks are completed on time, incl. The actual processing or correction of 70-90 svc invoices/ month. Provide prompt,accurate responses/guidance to 40-50 more incoming phone calls ea. Month from internal/external customers. Review monthly accounting discrepancy reports;request further action from other employees in RSD & throughout company to resolve issues; follow up as necessary. Represent the reg. Svcs dept on cross-functional committees as necessary to solve problems & establish/refine procedures. Consult w/& advise customers when customs & other gov't agencies (FDA,bureau of alcohol,tobacco & firearms,dot,epa,dept of state,federal communications commission,dea & U.S. Fish & wildlife svc become actively involved w/a shipment. Ensure issue(s) are resolved timely & in compliance w/laws & regulations. Communicate w/internal & external customers concerning inquiries/problems relating to the release & entry imported merchandise, ensure compliance & avoid delays at release. Issues incl. Country of orgin/marking, NAFTA, quota/visa restrictions, anti-dumping & countervailing duty issues,tariff classification, seizures,demands for redelivery, required documentation, customs & other gov't agency requirements. Provide regulatory info./Guidance to clients, shippers & employees at all levels & locations in person or via phone,fax,letter & email concerning imported merchandise & ensure accurate entry at the lowest possible cost. Conduct research via internet,global trade data,other internal resources & through consultation w/gov't agencies as necessary to compile info., Develop arguments, create claims & protests ...(Cont. #7) To customs on behalf of clients. Resolve issues related to duty, tax, fees, valuation & classification of imported merchandise in order to obtain applicable refunds for company & clients. Collect relevant data & create successful petitions to customs for mitigation,cancellation,or resolution of demands for liquidated damages & penalties, seizures,marking notices & redelivery notices to minimize liabilities while preserving company & Customers' compliance levels w/customs. Research, create & submit requests for binding rulings to customs for customers & ensure that entry is filed accurately. Provide complete, accurate & timely info. To update product database records and ensure compliance w/customs rulings, notices of action, decisions & other entry instructions. Maintain up-to-date knowledge of customs & other gov't agencies' regulations affecting importation of merchandise by reading,evaluating & further researching info. Obtained from abi administrative messages, federal register,int'l trade today/broker power,meetings, published artilces, periodicals & related websites on the internet. Disseminate info. To internal & external customers as appropriate. Develop/maintain positive working relationships & open lines of communication w/customs & other gov't agency personnel.Analyze entries related to disputed invoices to determine accuracy of entry;compose/file appropriate claims or tenders &/or notify clients of our determinations & actions to ensure that compliance requirements are met & that we exercise "due diligence" as a broker. Provide ongoing training/guidance to rsd/r&c analysts as necessary via phone & in person to ensure accurate,compliant entry. Serve as a single pt. Of contact for large, unmanaged accts. That require frequent, more technical assistance/attention because the level of service & depth of of technical guidance & assistance they require can't be met by the call center;development & maintenance of a strong business relationship(cont.) W/all clients. Attend client meetings at company & at clients' premises as necessary; participate in joint sales calls w/sales representatives & client meetings w/customs; attend customs & other gov't agency meetings as necessary in order to protect company's & our clients' interests. In order to take a leadership role in these meetings, it is essential that the spclst be thoroughly familiar w/the agenda, (cont. In special notes)...
Performs other duties as assigned.
Four-year college degree preferred or equivalent work experience. Ten (10) years industry experience in brokerage preferred. Customs broker's license preferred. Comprehensive knowledge of custom brokerage and other government agency regulations, harmonized tariff schedule of us, general import/export procedures, and company's general operating procedures. In-depth knowledge of customs and other government agency requirements specific to individual indus- tries and products. Demonstrated organizational skills should include leader- ship, problem solving, and ability to work quickly, accurately and thoroughly with attention to details. Multitasking skills are essential. Adept at commun- icating effectively in writing, over the phone and in person. Proficient at resolving complex import issues through utilization of well developed analyti- cal, research, problem solving, interpersonal and communication skills. General understanding of accounting practices and procedures. Strong customer service orientation. Fundamental understanding of ms word and excel. Leader- ship skills, problem solving skills, organized & attention to details desired
Preferred Qualifications: Preferred Locations: Memphis, Romulus, Atlanta, LA, Dallas, Houston, Boston, Chicago & Miami.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: 4,291.67 - 8,360.33 USD Monthly
Additional Details:
LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
$42k-58k yearly est. 1d ago
Garage Service Lead
Martin Technologies 3.0
Service supervisor job in Novi, MI
MARTIN Technologies is seeking an experienced and hands-on Garage Service Lead to join our Novi team. This role combines leadership in our vehicle service garage with direct interaction with customers and internal teams - overseeing projects, coordinating workflow, and ensuring top-quality results.
We're looking for someone with classic car restoration experience and a strong understanding of production-style automotive systems, who can manage multiple vehicles and projects on site while maintaining high standards of workmanship and communication.
Key Responsibilities
Lead daily garage operations, including scheduling, work assignments, and project tracking.
Serve as a Service Writer, communicating with clients and internal teams about repairs, timelines, and costs.
Oversee and participate in the restoration and service of classic, custom, and modern production vehicles.
Manage incoming and outgoing vehicles - ensuring clear documentation and organized workflow.
Support technicians with troubleshooting, parts sourcing, and technical coordination.
Maintain a clean, safe, and efficient work environment aligned with MARTIN quality standards.
Qualifications
5+ years of hands-on experience in automotive service or restoration.
Strong background in classic car restoration and familiarity with modern production-style vehicles.
Proven experience managing garage operations or leading a small service team.
Excellent organizational and communication skills.
Ability to write accurate estimates, service orders, and client updates.
ASE Certification or relevant technical training preferred.
Why MARTIN Technologies?
At MARTIN, we combine innovation and craftsmanship to support OEMs, racing programs, and custom vehicle projects. You'll join a team passionate about performance, technology, and precision - where every project is unique and excellence is expected.
$62k-103k yearly est. Auto-Apply 60d+ ago
SR Hub Supervisor
Central Transport 4.7
Service supervisor job in Detroit, MI
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Salary ranges from:
$65,000 - $80,000 + up to 10% in bonuses
Shift time:
Monday - Friday: 6:00pm - 4:00am
Operations Supervisor
Ideal Candidate Requirements:
Experience in managing a team, preferably in transportation operations
A thorough understanding of the LTL trucking industry
Prior management, dispatch and dock experience required, preferably in LTL trucking industry
Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
Desire to surround customer with excellence in service
High aptitude for technology
The ability to multi-task while being detail oriented
Excellent written, listening and verbal communication skills
Must be willing to work 50 hours/week average
Must be able to work any shift including nights and/or weekends and in any weather condition
Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
Oversee nighttime operations for your designated section of the terminal dock
This includes the process of loading, managing forklift traffic, and overseeing the proper unloading of palletized freight.
Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
Ensure proper load of carriers by monitoring the cube and weight of trailers
Provide leadership and accountability to a team of drivers, dock workers and dock hand.
Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
Monitor hours and overtime.
Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
Ensure company operational model compliance.
Support a culture of excellence in quality of product to internal and external customers
$65k-80k yearly Auto-Apply 60d+ ago
Cookie Baker and Customer Service Night Shift
Crumbl Cookies
Service supervisor job in Brighton, MI
This is for the night shift with typical hours 6pm-12am, but we're flexible!
Monday-Thursday expect to close at 11pm. Friday and Saturday close at midnight.
This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September!
Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with
customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
$30k-45k yearly est. 60d+ ago
Mail & Print Service Supervisor
Brightwing
Service supervisor job in Auburn Hills, MI
Mail and Print ServicesSupervisor
The Mail and Print ServicesSupervisor is responsible for overseeing daily operations of mailroom and print services to ensure efficient, accurate, and timely service delivery. This role includes supervising union-represented employees, managing timekeeping and attendance, and coordinating with internal departments and external vendors to support communication and documentation needs across the facility.
Key ResponsibilitiesMail Services
Oversee all incoming and outgoing mail operations, including USPS, courier, and interoffice deliveries.
Manage daily and weekly mail deliveries to 16 local locations, including mail pick-ups from four local post offices.
Monitor USPS postage accounts, including recall mail, postage replenishment, and PO Box payments.
Manage scheduling and maintenance for two company vehicles assigned to the mailroom.
Ensure compliance with postal regulations and internal policies.
Oversee mailroom equipment, supplies, and vendor relationships.
Support bulk mailings and special delivery requests.
Print Services
Supervise print production activities, including copying, scanning, and finishing services for headquarters and local plants.
Manage departmental print requests to ensure timely, high-quality output.
Oversee leased equipment contracts and maintenance for all print-related equipment.
Coordinate with external vendors for large-scale or specialty print projects.
Maintain and update the online print shop order page to ensure competitive services and pricing.
Supervisory & Administrative Duties
Supervise union employees, ensuring adherence to schedules, work rules, and performance standards.
Manage timekeeping, attendance tracking, and payroll inputs for assigned staff.
Conduct team meetings, training sessions, and performance evaluations.
Address employee concerns and escalate issues as necessary in accordance with labor agreements.
Requirements
Bachelor's degree required (Business or related field preferred).
3-5 years of experience in mailroom, print services, or related operations.
Prior experience supervising union-represented employees strongly preferred.
Strong organizational, leadership, and communication skills.
Proficiency with office equipment and standard computer applications.
Preferred Qualifications
Graphic design experience and knowledge of digital print production.
Familiarity with timekeeping systems.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of sustainability practices in print and mail operations.
$41k-68k yearly est. 55d ago
Service Supervisor - Computer Repair
Opportunities To
Service supervisor job in Madison Heights, MI
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$41k-68k yearly est. 31d ago
SERVICE SUPERVISOR - COMPUTER REPAIR
Micro Center Sales Corporation
Service supervisor job in Madison Heights, MI
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$41k-68k yearly est. 2d ago
Service Supervisor at San Marino Club
Robert Rutledge
Service supervisor job in Troy, MI
Job Description
San Marino Club in Troy, MI is looking for one servicesupervisor to join our 52 person strong team. We are located on 1685 East Big Beaver Road. Our ideal candidate is attentive, punctual, and engaged.
Responsibilities
Engage regularly with customers ensuring a positive experience
Ensure team provides fast, friendly, and accurate service
Contribute to team effort by accomplishing related results as needed
Respond to all complaints in a friendly and professional manner
Qualifications
Experience in customer service or supervisor roles
Outgoing and engaging personality
Proven ability to maintain scheduling commitments
Ability to problem solve quickly and act accordingly
This is a mostly part time hospitality position for a large banquet facility. Busy seasons will have more full time hours. There will be some closing shifts as they are rotated between managers. Looking for a candidate that has a positive attitude, good ideas on improving service, and works well with service staff.
We are looking forward to reading your application.
$41k-68k yearly est. 9d ago
Real Estate Lending (Mortgage) Servicing Supervisor
Msgcu
Service supervisor job in Troy, MI
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in southeast Michigan. We have over 450 team members, more than 145,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades.
We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions - team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Supervises real estate servicing operations by managing daily workloads and supporting timely, accurate loan maintenance. Ensures financial objectives, strategic targets, and institutional growth goals are met in accordance with MSGCU's policies, state and federal government regulations, and in alignment with our desired member experience.
Essential Duties and Responsibilities:
Leads the mortgage servicing & funding teams to deliver a high-quality member experience by ensuring accurate and timely processing, consistent service delivery, and prompt resolution of escalated questions or concerns. Directs work for team members by supervising daily activities, providing direction, and ensuring work aligns with organizational objectives and the desired member experience.
Completes and oversees core mortgage servicing operations, including loan payments, payoff and release processing, loan boarding and funding, escrow and investor remittance, private mortgage insurance (PMI) servicing, 1098 tax inquiries, and verification requests to maintain accurate loan records, timely processing, and a positive member experience.
Complies investor reporting and remittance activity to keep all custodial accounts, loan balances, and investor records in alignment. Maintains daily and monthly accuracy with Fannie Mae and other investors by ensuring funds, balances and payment activity reconcile across all systems.
Uses judgement and data to make sound and timely decisions on loan amendment requests (loan recasts, PMI removal, escrow waivers, etc.) to maintain loan quality and a positive member experience. Ensures decisions align with loan policies, procedures, and regulations.
Possesses and applies knowledge of regulatory requirements related to funding and loan servicing, insurance, tax, and escrow management to effectively serve members. Maintains familiarity with systems and applications to research inquiries.
Holds self and others accountable for achieving key performance indicators (KPI) and meeting service level agreements on calls and service-ticket activity. Develops and leads monthly funding & servicing performance meetings to review productivity, performance results, audit findings, and escalated calls drives results, improves efficiency, and the member experience in processing.
Identifies and recommends workflow improvements to enhance file quality, while ensuring updates or enhancements to servicing regulations, procedures, goals and objectives are communicated to leadership.
Builds and retains an effective, high performing team that applies their diverse skills and perspectives to achieve defined individual and team objectives. Drives engagement by aligning individual goals with organizational objectives and creating a healthy environment where team members are inspired to do their best and achieve results.
Builds partnerships collaboratively with stakeholders to meet shared objectives. Supports regulatory compliance requirements by coordinating with all stakeholders.
Proactively reviews regulatory, investor, and collateral-tracking requirements and updates funding and servicing processes as needed. Coordinates audit preparation and provides timely, accurate responses to requests.
Effectively communicates using various forms of communication (written, verbal, presentation) and actively listens in order to accommodate the needs and abilities of different audiences.
Gaining the confidence and trust of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
Models self-development by actively seeking new ways to grow and be challenged. Solicits feedback and uses self-reflection to gain productive insight into personal strengths and weaknesses. Applies feedback to personal development using both formal and informal development channels and rebounds from setbacks and adversity when facing difficult situation
Education and Experience Requirements:
Associates degree in Business Administration, Finance, or related field preferred.
3 years of full-cycle mortgage servicing experience required; experience within a financial institution preferred.
Supervisory experience preferred.
Working Conditions:
Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
Occasionally required to travel throughout MSGCU's service area as business needs require.
Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.
Normal working hours will be MSGCU's standard branch and administrative office hours of operation, however, periodic weekends and/or before/after normal office hours will be required.
Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
Base salary begins at $62,500 / year
Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)
$62.5k yearly 26d ago
Patient Financial Services Supervisor
HMC External
Service supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
$41k-67k yearly est. Auto-Apply 43d ago
Service Supervisor
Continental Careers
Service supervisor job in Canton, MI
Continental Properties is looking for a motivated and empowered ServiceSupervisor at our beautiful Springs at Canton residential apartment community in Canton Township, MI.
Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.
Position Specifics
Full-Time
Pay: $26.00 - $32.00 per hour
Additional earning potential through position-specific performance incentives
Essential Responsibilities:
Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting
Work with vendors to maintain the appearance and safety of the community
Oversee expenses and budget
Provide support and training to your team
Skills for Success:
2 plus years of experience in multifamily ServiceSupervisor role
EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances
Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays
This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities.
Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
$26-32 hourly 7d ago
Director of Camp Services
Archdiocese of Detroit 4.3
Service supervisor job in Detroit, MI
SUMMARY The Director of Camp Services is a critical leadership role responsible for the comprehensive management of Camp Ozanam and Camp Stapleton, overseeing year-round operations, camp programming, staff development, enrollment, marketing, camp rentals, and compliance with local, state, and national camp rules and standards. Our Mission Embracing Gospel Values, SVdP Detroit empowers children through transformational experiences at Camp Ozanam, cultivating personal growth, a deep connection to nature and strong interpersonal skills in a safe and nurturing environment. REQUIRED: Minimum of two year of residential camp experience is a pre-requisite for this position. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work
Advance the mission, goals, and objectives in all applicable strategic plans
Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam
Effectively communicate to SVdPD staff any new, changed, or eliminated, process, procedure, program, or resolution
Ability to work well with others
Strategic Leadership and Operations Management
Provide overall strategic direction for camp operations, including year-round planning and summer programming
Manage a team of 25+ staff members, including year-round and seasonal employees
Facilitate monthly Camp Committee meetings and provide regular organizational updates to the CEO
Develop and maintain relationships with donors, Vincentian Conferences, partner organizations, families, and community stakeholders
Staff Recruitment and Development
Lead comprehensive staff recruitment efforts, including:
International and domestic staff recruitment
Marketing outreach to colleges, schools, and community organizations
Conducting interviews, background checks, and contingent job offers to year-round and seasonal staff
Coordinate staff training and orientation, ensuring compliance with American Camp Association (ACA) and state training standards
Conduct annual performance reviews and staff evaluations
Manage 2 year-round direct reports and an additional 5 summer seasonal direct-reports
Enrollment and Family Engagement
Oversee camper recruitment and enrollment process
Coordinate enrollment gatherings with Vincentian partners
Manage communication with camper families through newsletters, surveys, and special events
Develop and implement family engagement strategies, including holiday events and family support programs
Compliance and Licensing
Ensure full compliance with:
State licensing requirements
American Camp Association (ACA) standards
Summer Food Service Program (SFSP) regulations
Health department guidelines
Maintain comprehensive documentation for local, state, and ACA inspections
Complete required reports and maintain up-to-date licensing documentation
Financial Management
Develop and manage annual camp budget
Prepare monthly financial reports for review by CEO
Manage credit card expenses and financial reporting
Track and report volunteer hours
Coordinate with Development Director on grant submissions and reporting
Develop restricted project and capital investment plans
Marketing and Fundraising
Develop annual marketing strategy
Manage social media presence and newsletter content
Create annual camp theme and recruitment materials
Support fundraising efforts through grant writing, donor communication, and special events
Program Development
Design and implement camp programming
Support the development of camp curriculum and activity plans
Coordinate special events like Camp Work Day, Vincentian Day, and Christmas Party
Summer Operations
Oversee daily camp operations during summer programming
Manage camper check-in and check-out processes
Coordinate transportation and ensure camper safety
Conduct daily leadership team meetings
Manage meal planning and food service operations
Facilities and Infrastructure Oversight
Manage two camp locations: Camp Ozanam and Camp Stapleton
Develop and maintain a comprehensive capital and major maintenance planning document
Manage Camp Facilities and Grounds Coordinator who oversees annual maintenance and safety inspections to:
Prioritize capital investments
Develop annual maintenance budgets
Plan facility upgrades and renovations
Ensure compliance with all safety and accessibility standards
Manage camp-related technology systems
Rental Operations
Manage Rental and Registration Coordinator who oversees the year-round rental program for various groups, schools, sports teams, youth groups and weddings. Duties include:
Develop and update rental vendor booklets
Negotiate and prepare annual rental contracts
Coordinate with maintenance team to ensure facilities are rental-ready
Manage rental revenue recognition and financial tracking
Prepare facilities for incoming rental groups, ensuring cleanliness and proper setup
Environmental and Safety Considerations
Implement and maintain comprehensive safety protocols
Ensure proper maintenance of emergency response equipment
Coordinate with local emergency response agencies
QUALIFICATIONS
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in camp management software and digital communication tools
Understanding of youth development principles
Commitment to the Vincentian mission and service-oriented programming
EDUCATION and/or EXPERIENCE
Bachelor's degree in Education, Social Work, Nonprofit Management, or related field
Minimum two years of management experience in a camp setting
Minimum five years of experience working with children
For any questions, please contact Gabby Hornak at ***********************.
$76k-126k yearly est. Easy Apply 60d+ ago
Assistant Water Mitigation Supervisor
Brighton 4.4
Service supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities
Responsible for the production, procurement, and planning of daily operations
Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant
Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals
Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
Supervises production staff members, estimators and claims coordinators
Influences selection of vendors and manages ongoing vendor relationships
Communicates with all relevant employees to ensure delivery times are met
Communicating process changes to relevant parties to ensure a successful business
Coordinates activities that affect operational decisions and business requirements
Ensuring that health and safety regulations are followed
Improve operational management systems and processes and provides training for new initiatives and technology launches
Manages the growth and success of the team, providing guidance to employees
Managing internal assets of the company such as equipment, materials and supplies
Monitors KPIs- production quality standards and ensures process safety standards are met
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Reviewing workloads and manpower to ensure targets are met. May train and supervise staff
Job Requirements
3-5 years equivalent experience in similar role
Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
Valid driver's license and a satisfactory driving record
Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
3-5 years experience as a lead water technician preferred
Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
Ability to engage and motivate others to drive results
Ability to manage time and workload effectively
Ability to work in a team environment
Excellent problem solving and communication skills, written and verbal
Experience in Negotiating with suppliers/sub-contractors/vendors
Familiarity with business and financial principles
Knowledge of organizational improvement
Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role
Outstanding organizational skills
Understanding of organizational behavior and knowledge of the restoration industry
IICRC Water certification
Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $28.00 - $30.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
$28-30 hourly Auto-Apply 60d+ ago
Crisis Center Supervisor - Front Desk - CONTINGENT
Oakland Community Health Network 3.6
Service supervisor job in Pontiac, MI
We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person.
Day Shift Supervisor: 7:00 AM - 7:30 PM
Night Shift Supervisor: 7:00 PM - 7:30 AM
These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help.
The RCC operates 24/7, but these positions are strictly part-time (one day per week).
Essential Functions
Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support
Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices
Develop, implement, and update procedures that support efficient and clinically sound front desk operations
Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps
Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand
Mitigate barriers to timely service transfers by collaborating with internal teams and external partners
Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery
Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations
Oversee inventory management, including ordering and restocking supplies and resources designated for people served
Ensure the front desk and lobby areas remain clean, organized, and welcoming
Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner
Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc.
Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices
Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center
Job Requirements and Qualifications
Education:
Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice)
OR 3+ years of related Crisis leadership experience.
Training Requirements (licenses, programs, or certificates):
BLS
Recipient Right's
Clinical License
Experience Requirements:
Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency).
Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting
Preferred Experience:
Experience in working with electronic health records
Experience in customer service
Experience with data entry
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance
Job Specific Competencies/Skills:
Interpersonal Skills
Strong Organizational Skills
Data Analysis
Strategic Planning
Strong written and oral communication
De-escalation and conflict resolution
Strong leadership and problem-solving skills
Clinical knowledge of mental health and suicide prevention
Strong time management
Knowledge Requirements:
HIPPA
Microsoft 365
Recipient Right's
Mental Health Code
Medicaid Manual
Oakland Community Health Network's Core Competencies:
Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
(Communication)
Additional Information
(Travel required, physical requirements, etc.):
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in a crisis center environment.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
$30k-37k yearly est. Auto-Apply 40d ago
Supervisor, Operations
Syncreon 4.6
Service supervisor job in Trenton, MI
We are looking for an experienced Operations Supervisor at our Trenton, MI. location to plan, direct, and coordinate the operations at the facility. You will be responsible for improving performance, productivity and efficienct through the implemntation of effective methods and strategies. Its an exciting time to join DP world Team!
About the Role
How you will contribute
* Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely operate material handling equipment to move materials.
* Monitor and measure team member performance for accuracy and document on daily production metrics.
* Identify and eliminate safety and housekeeping hazards to minimize workplace accidents.
* Ensure compliance of employees to processes, work instructions, standard work and work elements.
* Liaise with materials department to ensure on time receipt and shipment of material.
* Other duties as assigned.
Your Key Qualifications
* HS Diploma/GED required
* Experience supervising in an Automotive, Manufacturing, or Supply Chain/Logistics facility.
* Strong interpersonal, communication, and leadership skills.
* Experience and or training regarding the Occupational Health & Safety, 5S, Lean Methodologies preferred.
* Quality systems knowledge - to a reasonable level be able to monitor staff performance and costs within the department (including, but not limited to: time-keeping, quality, productivity, etc.)
About the Role
How you will contribute
* Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely operate material handling equipment to move materials.
* Monitor and measure team member performance for accuracy and document on daily production metrics.
* Identify and eliminate safety and housekeeping hazards to minimize workplace accidents.
* Ensure compliance of employees to processes, work instructions, standard work and work elements.
* Liaise with materials department to ensure on time receipt and shipment of material.
* Other duties as assigned.
Your Key Qualifications
* HS Diploma/GED required
* Experience supervising in an Automotive, Manufacturing, or Supply Chain/Logistics facility.
* Strong interpersonal, communication, and leadership skills.
* Experience and or training regarding the Occupational Health & Safety, 5S, Lean Methodologies preferred.
* Quality systems knowledge - to a reasonable level be able to monitor staff performance and costs within the department (including, but not limited to: time-keeping, quality, productivity, etc.)
Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
Nearest Major Market: Detroit
Job Segment: Logistics, Supply Chain, Supply, Manager, Operations, Quality, Management
$35k-57k yearly est. 43d ago
Supervisor Of Outpatient Services
Genesee Health System 4.1
Service supervisor job in Davison, MI
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
Minimum Requirements:
Educational Requirements
License Requirements
Year(s) of Experience
Master's in Social Work
Michigan Master's Level Social Worker (LMSW) credential, Clinical
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders. Willing and able to provide supervision of LLMSWs and LLBSWs.
Master's in Counseling or related field such as Psychology or Social Work.
Michigan Licensed Professional Counselor (LPC) credential
Three (3) years of clinical experience in the treatment of adults and children with mental illness, developmental disabilities, substance abuse, and/or co-occurring disorders.
Must meet one (1) of the following requirements:
LPC started acting as a counseling supervisor for the first time on or before January 1, 2013, has completed training the function of counseling supervision, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time after January 1, 2013, and before May 5, 2022, has completed training in the function of counseling supervision that satisfies the requirements of R 338.178 (2) of the Counseling Administrative Rules, and acquired not less than 3 years of post-master's practice in counseling.
LPC started acting as a counseling supervisor for the first time on or after May 5, 2022, completed training in the function of counseling supervision that satisfies the requirements of R338.178 (2) of the Counseling Administrative Rules, and acquired not less than 5 years post-master's practice in counseling.
LPC currently holds the Approved clinical Supervisor (ACS) credential from the CCE.
Additional Requirements:
Knowledge of a variety of evidenced based practices;
Michigan Certification Board for Addiction Professionals (MCBAP) credential of Certified Clinical Supervisor (CCS) or Certified Advanced Alcohol and Drug Counselor (CAADC) OR obtain a development plan within 3 months of hire.
Must be willing to work flexible hours including evenings, weekends, and holidays.
As THIRD PARTY insurance may be billed by this position in accordance with professional scope of
practice, employee must meet and retain 3rd party payer requirements.
Must obtain/ retain MDHHS qualifications as a Child Mental Health Professional.
Must have a valid Michigan driver's license, current automobile insurance and own transportation or the
use of a vehicle during working hours.
Must have the ability to physically perform the tasks.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Training and/or certification in evidence-based practices.
Minimum of 1 year previous supervisory experience.
MCBAP Certified Clinical Supervisor Credential or registered CCS Development Plan.
Clinic is open Monday- Thursday 8:00 am- 8:00 pm, Friday and Saturday 8:00 am- 12:00 pm.
Position will vary within clinic hours.
$28k-35k yearly est. Auto-Apply 26d ago
Center Supervisor
Biolife 4.0
Service supervisor job in Detroit, MI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MI - Detroit
U.S. Hourly Wage Range:
$19.00 - $24.20
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MI - Detroit
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
How much does a service supervisor earn in Orion, MI?
The average service supervisor in Orion, MI earns between $33,000 and $85,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Orion, MI
$53,000
What are the biggest employers of Service Supervisors in Orion, MI?
The biggest employers of Service Supervisors in Orion, MI are: