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  • Field Service Manager

    Culligan International 4.3company rating

    Service supervisor job in Libertyville, IL

    Commercial & Industrial Field Service Manager Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards. Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams. Travel may reach up to 50% for short durations, including occasional international assignments. Responsibilities: Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses. Drive accountability through goal setting, coaching, performance reviews, and training programs. Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication. Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction. Ensure service reports are completed with accuracy, detail, and timeliness for every site visit. Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability. Monitor and manage the department budget, including forecasting, cost control and revenue. Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs. Develop and enforce service policies, safety procedures, and standard operating practices. Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement. Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs. Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations. Respond to emergency service calls, including after-hours or weekend support when necessary. Ensure adherence to all company and customer safety policies during field activities. Perform other projects and duties as assigned to support organizational goals. Requirements: Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered. Minimum 5 years of management experience in a technically complex, B2B environment. Prior water treatment industry experience strongly preferred. Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely. Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs. Excellent communication, organization, and customer relationship management skills. Physical capability to lift up to 50 lbs unassisted and work in varying site conditions. Willingness to travel up to 50%, including international travel as required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). Benefits: Competitive salary and bonus. Comprehensive benefits package, including health, dental, and vision insurance. Professional development and training opportunities. Opportunity to work with a market leader in water treatment solutions.
    $51k-67k yearly est. 3d ago
  • Mechanical Field Service Manager

    Toshiba America Energy Systems

    Service supervisor job in West Allis, WI

    We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together. Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants. Position Summary We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program. Essential Duties Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services. Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes. Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination. Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects. Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services. Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget. Continuously identify and refine the proposal process to reduce quote cycle time. Travel Project Travel required, up to 25% during outage season. Education and Required Experience 10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service. Strong initiative and self-motivation. Experience in managing a remote team. Solid engineering and commercial judgment skills. Strong analytical skills to prioritize work and troubleshoot issues efficiently. Advanced level of planning and organizational skills. Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external. Experience in effective procedure and process execution. Experience with the use and application of ERP systems. Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed. Work Environment While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud. Additional Info Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous t ime off. Toshiba is an Equal Opportunity Employer.
    $62k-102k yearly est. 1d ago
  • Clinician/Supervisor -SHINE Team

    La Causa, Inc. 3.8company rating

    Service supervisor job in Milwaukee, WI

    Description: Now Offering a $2,000 Hiring Incentive! La Causa Social Services is committed to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a dedicated and collaborative Clinician/Supervisor to lead our SHINE program team. As a member of a multidisciplinary team, the Clinician/Supervisor will manage day-to-day operations of the SHINE Program, supervise staff, and provide direct clinical services including individual and family therapy. This role is key in guiding youth with complex needs toward achieving their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a network of professionals in mental health and community services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Now Offering a $2,000 Hiring Incentive! Your Role As the Clinician/Supervisor - SHINE, you'll ensure high-quality care delivery for program participants, lead and mentor staff, and uphold compliance with legal, contractual, and organizational standards. You'll also play a direct role in providing therapeutic services and advocating for youth and families. What You'll Do Lead and Supervise - Manage, supervise, and develop assigned SHINE staff; participate in hiring, evaluations, and personnel decisions in collaboration with HR and Division leadership Coordinate Program Operations - Oversee day-to-day operations, including Plans of Care, crisis planning, service authorizations, and team assignments Provide Clinical Services - Deliver therapy (individual, family, and psychoeducation), conduct assessments, facilitate treatment planning, and maintain accurate clinical documentation Ensure Quality & Compliance - Follow all legal, organizational, and contractual requirements; meet documentation deadlines; and maintain high-quality service standards Collaborate with Stakeholders - Build strong communication and cooperation with youth, families, providers, and community partners Support Team Success - Serve as a mandated reporter, attend meetings and professional development, and contribute to a positive, solution-focused team environment Requirements Master's degree in social work, Counseling, Psychology, or a related field Must Have be Licensed in Wisconsin (LCSW, LPC, LMFT, or equivalent) or license-eligible Two (2) or more years of clinical experience providing mental health services Supervisory/leadership experience strongly preferred Strong ability to collaborate with families, staff, and external partners Culturally competent with the ability to work respectfully with diverse populations Excellent critical thinking, organizational, and documentation skills Proficiency in Microsoft Office Suite Reliable transportation, valid Wisconsin driver's license, and state-minimum auto insurance Must successfully pass all required criminal background checks Flexibility to work varying hours based on program needs Day-to-Day Setting Work performed in both office and field environments (local travel required; some statewide travel as needed) Flexible hours, including evenings or weekends, based on program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at *****************************
    $48k-65k yearly est. 5d ago
  • Real Estate Team Lead

    Vylla

    Service supervisor job in Milwaukee, WI

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $41k-82k yearly est. 2d ago
  • Support Supervisor

    Tory Burch 4.9company rating

    Service supervisor job in Pleasant Prairie, WI

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $42k-64k yearly est. Auto-Apply 47d ago
  • Supervisor Oncology Services

    Advocate Health and Hospitals Corporation 4.6company rating

    Service supervisor job in Wauwatosa, WI

    Department: 37314 Aurora St. Lukes Medical Center - Oncology: West Allis Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday, 0800-1700, Oversees two clinics- West Allis and Mayfair, Approx 30 direct reports Pay Range $40.30 - $60.45 Major Responsibilities: Oversees the daily operations of oncology services; supports and participates in the development, implementation, and evaluation of services provided. Evaluates, maintains, and enforces policies, procedures, and standards of cancer care to maintain consistencies in practice. Ensures effective patient care practices to maximize the delivery of quality patient care and maintain compliance with local, state and federal laws, regulatory bodies and organization guidelines. Provides orientation and continuing training programs and serves as a clinical and educational resource to staff. Participates in the coordination of programs and special events for oncology services, which include prevention, screening and detection program, continuing education and support services. Collaborates with physicians, leadership, and staff to ensure effective and efficient operations. Maintains relationships and utilizes best practices for oncology services across the organization. Maintains frequent contact with vendors, clinical staff, physicians, and other leadership to coordinate clinic services and patient flow. Serves as a member of the oncology services team and collaborates in program development and implementation of new oncology services. Participates in the development of capital, personnel and operational budgets. Oversees purchases for areas of responsibility to ensure appropriateness, maintenance of inventory control, and cost containment. Maintains clinical expertise and stays abreast in clinical issues related to oncology and program/service development. Supports and facilitates clinical staff in meeting the physical, psychosocial, spiritual, and financial needs of patients and their significant others. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Registered Nurse license issued by the state in which the team member practices, and Oncology Certified Nurse (OCN) needs to be obtained within 3 years, or Certified Pediatric Hematology Oncology Nurse (CPHON) needs to be obtained within 3 years, or Certified Breast Care Nurse (CBCN) needs to be obtained within 3 years, or Blood & Marrow Transplant Certified Nurse (BMTCN) needs to be obtained within 3 years, or Advanced Oncology Certified Nurse Practitioner (AOCNP) needs to be obtained within 3 years. Education Required: Bachelor's Degree in Nursing. Experience Required: Typically requires 3 years of experience in clinical nursing, that includes experiences in oncology and assisting/participating with clinical program development. Knowledge, Skills & Abilities Required: Demonstrated leadership skills and abilities including organization, prioritization, decision making, delegation, team building, customer service, and conflict resolution. Excellent interpersonal, communication, and problem solving skills. Demonstrated ability to work effectively with physicians. Must be detail-oriented with the ability to handle multiple demands simultaneously. Intermediate computer skills including experience using Microsoft Office applications. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to: lift up to 50 lbs. from floor to waist. lift up to 20 lbs. over the head. carry up to 40 lbs. a reasonable distance. Must be able to: push/pull with 30 lbs. of force. perform a sliding transfer of 150 lbs. with a second person present. Must be able to push/pull up to 100 lbs. frequently. Must have functional vision, speech, and hearing. May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $40.3-60.5 hourly Auto-Apply 54d ago
  • Youth Services Supervisor

    Arlington Heights Memorial Library 3.8company rating

    Service supervisor job in Arlington Heights, IL

    We're seeking an enthusiastic Youth Services Supervisor to oversee a team supporting and facilitating a variety of services for tweens (grades 4-6), teens (grades 7-12), and their families. This is a fantastic opportunity to shape innovative programs, build community connections, and champion an inclusive, positive environment for young people. As a Youth Services Supervisor, you'll: Supervise, train, and support a team of youth services staff. Oversee the library's Tween space (in Kids World) and Teen space (The Hub) including staff scheduling. Facilitate staff meetings, develop training, and champion a positive, inclusive workplace culture. Identify opportunities and help develop new services or programs. Provide outstanding customer service including research or specialized assistance. Contribute to organizational initiatives and goals and participate in professional activities. What we're looking for: Demonstrated ability to provide value for youth audiences and stay current on trends in library, educational and youth services. Familiarity with principles of classroom management and childhood/adolescent development. Strong analytical and communication skills to research, synthesize, and present information effectively. Ability to collaborate with community partners and work effectively with staff and customers. Three to five years professional librarian experience; supervisory/leadership experience preferred. Alignment with Our Culture and the Library's commitment to Inclusion, Diversity, Equity and Accessibility (IDEA). Education: Master of Library Science required. Hours and Scheduling: Full time (37.5 hours/week); primarily Monday-Friday shifts and one Sunday rotation. Evening and weekend hour flexibility is required to support staff and customers. Benefits: Benefits include health, dental & vision insurance, 4 weeks vacation plus personal leave, 13 paid holidays, Illinois Municipal Retirement Fund (IMRF) pension plan and availability of 457/Roth savings plan and other optional benefits such as pet insurance & identity theft protection. Please be sure to add ****************************** to your contact list to ensure delivery of all correspondence from us.
    $42k-58k yearly est. 19d ago
  • Customer Service Supervisor

    Milwaukee Tool 4.8company rating

    Service supervisor job in Brookfield, WI

    Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the organization that's why we invest in an individual's growth and development from day one. All our teams touch every step of the process, which is why our engineering teams are some of the key contributors to our continuous innovations. The fast-paced, agile environment continuously delivers disruptive technologies by providing every team with the resources needed to excel and working directly with end users to understand how to deliver heavy-duty products with high performance. We create best-in-class products by leveraging advanced analysis tools, extensive testing regimes, state-of-the-art manufacturing processes, and cross-functional agility. The Supervisor for the Technical Support Team is responsible for providing guidance, instruction, and leadership to the BRK Technical Service Team and functions as the internal help chain across the Service network. The Supervisor for the Technical Support Team also serves as a liaison between the BRK Technical Support Team Product Management, Service, Quality. Duties and Responsibilities: Coach, develop, & manage Technical Service Advisor team in all areas including product knowledge, policies and procedures as well as performance metrics Manage the Technical Service Advisor team to make sure they are delivering on KPI expectations. Handle escalated customer issues and complaints, investigating and resolving them in a timely manner to achieve customer satisfaction. Drive operational excellence by prioritizing, delegating, and strategizing workload within the Technical Service team and reporting to upper management. Responsible for management of internal “help chain” for service network. Including maintaining Knowledge bases and ensuring internal support forums are up to date. Schedule working hours and shifts while managing employee timekeeping, PTO tracking, and workflow data tracking. Provide recommendations and feedback to leadership on team structure and resource allocation to improve operation effectiveness and utilization of employee skillsets. Identify training opportunities within the team and work with leadership to create standard operating procedures or training content. Schedule, deliver, and manage accessibility to training resources and standard operating procedures. Support with coverage for absent team members as needed. Communicate with other Departments on status of cross-functional issues Lead Continuous improvement activities as needed Education and Experience Requirements: High school diploma or equivalent education Hands on experience in a repair industry a plus Ability to deal with confidential material 5+ years of experience in Customer Service, Technical Support or related field Supervisor experience Working knowledge of MS Office 365 Excellent verbal and written communication, organizational, and interpersonal skills Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.) Milwaukee Tool is an equal opportunity employer.
    $33k-39k yearly est. Auto-Apply 20d ago
  • Family Support Supervisor - Organ Donation

    Versiti 4.3company rating

    Service supervisor job in Milwaukee, WI

    Located in Milwaukee, Wisconsin, Versiti Organ and Tissue is a federally designated Organ Procurement Organization, (OPO) supporting the transplant community in southeastern Wisconsin. While we recover organs for life-saving transplant, we prioritize a family-centered process, supporting both our donors and their families throughout the end-of-life, donation, and bereavement processes. We educate both the public and medical professionals about the tremendous need for organ and tissue donors. We are guided by an advisory board that includes members from the community and affiliated transplant centers. Our service area includes 50 critical care hospitals and 3 transplant centers for a population of 2.3 million people in a 12-county region. We are the region's primary, most current source of information about organ and tissue donation in collaboration with our state team, Donate Life Wisconsin. More than 100,000 Americans are waiting for the organ they need to survive. 2,000+ of those individuals reside in Wisconsin. The need is great, and Versiti is committed to increasing the number of donated organs, eyes and tissue available for transplant to save and enhance lives. Position Summary The Family Support Supervisor is a true donation advocate. They are responsible for organ donation authorization rates by overseeing the day-to-day operations and strategic initiatives of the Family Support Specialist team. They are responsible for training and competency of the Family Support Specialist team as well as obtaining authorization from potential donor families to choose the legacy of donation for their loved one. At Versiti, this is achieved through high- caliber, compassionate, and collaborative family support, working closely and effectively alongside other Versiti OPO staff as well as hospital care teams to develop effective care plans to achieve goals. The Family Support Specialist Supervisor is committed to outcome- oriented care, ensuring the donation process remains family-centered while optimizing the OPO's opportunity to save lives. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Essential Responsibilities Responsible for organ donation authorization rate that exceeds national average Oversees the operations of the family support team including the following: o Ensures appropriate schedule coverage and makes changes as necessary o Determines annual authorization goals and metrics, collaborates with Manager to monitor rates and adjust increase rates as needed Ensuring FSS, and any other staff that may have donation conversations, are appropriately trained Ensuring FSS team is effective and proficient in the following areas: o Managing family conversations o Gathering social dynamic information of potential patients o Navigating conflict o Collaboration with medical personnel o Cultural humility Works in collaboration with FSS educator to identify education opportunities, develops and executes internal and external trainings Collaborates with clinical team to ensure team has appropriate clinical education and awareness and hospital development team to ensure team has appropriate hospital and community education and awareness Leads continuous improvement activities that lead to increased authorization rates Provides on-site support for staff and families as appropriate Serves as Administrator on call Qualifications Required Qualifications: 1+ years' experience working with family dynamics within a medical or health care setting, hospice, bereavement or grief counseling 1+ years' experience in a training or leadership role Preferred Qualifications: 1+ years OPO experience Educational Requirements: Bachelor's degree in social work, Sociology, Public Health, Chaplaincy, or related field Associate's degree in social work, Sociology, Public Health, Chaplaincy, or related field plus an additional 2 years related experience (minimum of 3 years overall) in lieu of required degree Licenses and Certifications Valid Wisconsin Driver's license required #AJ123 #LI-MM1
    $38k-51k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor

    Continental Careers

    Service supervisor job in Mount Pleasant, WI

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Mount Pleasant residential apartment community in Mount Pleasant, WI. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $27.00 - $34.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $27-34 hourly 60d+ ago
  • Employment Services Supervisor - W2 Program

    UMOS

    Service supervisor job in Milwaukee, WI

    Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation. Employment Services Supervisor Job Compensation: $57,771.00 to $72,213.00/Per Year Salary (depending on experience). Employment Services Supervisor Job Responsibilities: Develop and operationalize policies and procedures relating to coordinated Employment Services Unit and inter-unit activities (i.e. Economic Development and Transportation). Plan, schedule and conduct employer contacts using appropriate communication and marketing techniques to promote partnerships and employer incentives Coordinate and organize on-site recruitments and Job Fairs and special events. Monitor changes and trends in the economic market and report information to management for projections of future employment opportunities, job development, and training programs. Maintains awareness of local employers, their market share, methods of service, reputations, benefits, and wage levels. Establish relationships for alliances with the other Community Based Organizations to promote UMOS W-2 goals. Active member and facilitator of agency W-2 Community Steering Committee Build and maintain successful long-term relationships with employers based on hiring and retention outcomes. Facilitate inter-unit, inter-office, and inter-agency communications and coordination on behalf of Employment services and its customers. Responsible for the development of a Marketing Plan needed to secure unsubsidized employment opportunities and the development of sufficient Community Service Jobs (work experience), CP-TEMP Job slots, and other employer-linked training opportunities. Develop menu of services for participant employment opportunities and work activities. Oversee activities related to workshops, job club, and employment consultants. Oversee role of data clerks regarding tracking of attendance and non-participation as it related to work activities including work experience, job club and workshop (employment services activities). Plan for new program initiatives, systems or shifts in employment program emphasis. Responsible for tracking of employer contacts, outreach efforts and outcomes. Supervise, direct and train employment services staff. Monitor work progress and outcomes. Coach employees as necessary. Develop and write standard operating procedures for employment services. Develop new systems and forms to meet program contract performance Orient all new employment services unit employees to W-2 UMOS service delivery structure. Oversee contract preparation and expenditures for employer incentive programs. Responsible for periodic Employer Satisfaction surveys by phone, mail or in person as resources allow. Plan and facilitate regular staff meetings for communication and coordination purposes. Attend meetings, conferences, workshops as assigned. Employment Services Supervisor Job Qualifications: Bachelor's Degree preferably in business, marketing or related field plus 5 years' experience performing the work of a Marketing Rep or Employer Services Rep and/or supervisor of related activities. Able to demonstrate through either education or a combination of education and three years of employment and training programs; knowledge of supervision and coordination of employment programs. Knowledge of staffing, employer marketing, job development and job placement; Demonstrated ability to monitor program process and make improvement recommendations based on internal and external factors. Able to research, evaluate and interpret labor market information. Able to evaluate trends and forecast potential outcomes. Must possess strong written and oral communication and presentation skills and the ability to meet agency goals. Proficient using Microsoft Office Suite, Working knowledge of computer programs such as word processing, spreadsheets, state systems (CWW, WWP, WEBI) and employer tracking database. Must possess awareness, knowledge and sensitivity to socioeconomic and cultural diverse backgrounds of the target populations served and be knowledgeable of the metro labor market. Must have a reliable vehicle, possess a valid Wisconsin driver's license and maintain adequate auto liability insurance. Must be able to travel and work irregular Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions. Physical Demands: Employee is frequently required to stand, walk, sit, bend Occasionally required to lift and /or move up to 20 Frequently required to Frequently exposed to moderate temperature generally encountered in a controlled temperature environment and outside setting. Noise level in this work is usually quiet to Tools & Equipment Used: iPads, iPhones, laptop computers, projectors, copy/scanner machine, fax Various computer software; and Use first aid equipment, fire Usage varies by position. Additional Eligibility Requirements: Employment with UMOS is contingent upon successful completion of a Driver's License check prior to commencing employment. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $57.8k-72.2k yearly 32d ago
  • Supervisor - Customer Service Team

    Fusion Anesthesia Solutions

    Service supervisor job in Brookfield, WI

    Job Description We are seeking an experienced Customer Service Supervisor to lead our in-office, anesthesia billing call center team. This role will oversee a dedicated team handling both incoming and outgoing patient calls related to anesthesia billing inquiries, payment processing, and insurance verification. Key Responsibilities Supervise, coach, and develop a team of customer service representatives Monitor call quality and performance metrics to ensure excellent patient service Create and implement training programs for new and existing team members Establish performance goals and conduct regular evaluations Manage call center schedules and workflow to optimize efficiency Address and resolve escalated patient concerns regarding anesthesia billing Collaborate with billing specialists to ensure accurate information is provided to patients Generate and analyze call center performance reports Implement process improvements to enhance patient satisfaction and team productivity Required Experience/Qualifications 3+ years of supervisory experience in a call center environment Demonstrated leadership abilities and team management skills Experience in healthcare billing, insurance, or revenue cycle management Proven track record of training and developing customer service teams Ability to handle complex patient inquiries with empathy and professionalism Preferred Qualifications Experience specifically with anesthesia billing or medical specialty billing Knowledge of medical coding and billing procedures Familiarity with healthcare compliance regulations (HIPAA, etc.) Experience with call center technology and CRM systems Background in performance management and quality assurance Skills Excellent verbal and written communication skills Strong problem-solving and conflict resolution abilities Exceptional organizational and multitasking capabilities Ability to analyze call metrics and implement improvements Patient-centered approach to customer service Bilingual is a plus Education Bachelor's degree preferred, or equivalent combination of education and experience Healthcare-related certifications a plus 8 Hour In-office workday with combination of varying shifts of 8:00AM-4:00PM and 10:00AM-6:00PM (CST)
    $34k-48k yearly est. 29d ago
  • Culinary Services Director Senior Living

    New Perspective 3.5company rating

    Service supervisor job in Franklin, WI

    Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Position Summary As the Culinary Services Director, you will be responsible for providing overall leadership and management of the food and beverage and dining services operations in the community. These responsibilities include oversight of procurement, preparation and service of the food per the designated Menu Program, financial management of the department, supervising and training team members. They also include ensuring safe food handling and sanitation of food areas, inventory and rotation of products, accurate record keeping and regulatory compliance. You will create and maintain a high level of resident and family engagement and practice your excellent communication and organizational skills by teaching, developing, and inspiring team members. Qualifications Solid knowledge of regulations concerning food handling, food storage, food preparation, safety and sanitation procedures 3+ years of successful management experience 4+ years experience as lead chef in a hospitality/restaurant environment Culinary training and/or Dietary Certifications required Team Member Benefits & Perks* This position is eligible for an annual bonus! Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDNP
    $70k-114k yearly est. 60d+ ago
  • Supervisor, IRIS Consulting Services (Milwaukee County, WI, Waukesha County, WI, Ozaukee County, WI)

    Molina Talent Acquisition

    Service supervisor job in Waukesha, WI

    Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties • Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes. • Demonstrates concept of self-direction and person-centered practices. • Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team. • Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy. • Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed. • Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations. • Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information. • Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations. • Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met. • Responsible for outreach and networking opportunities with external stakeholders. • Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually. • Local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience. • A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. • Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics. • Knowledge of long-term care programs, and familiarity with principles of self-determination. • Demonstrated knowledge of community resources. • Proactive and detail-oriented. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Responsive in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving and critical-thinking skills • Communication outreach and partnership development experience. • Experience working with elderly and people with physical disabilities and developmental disabilities. • Ability to take ownership of an assigned area and corresponding programs, and lead with success. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $41k-66k yearly est. Auto-Apply 45d ago
  • Contact Center Customer Service

    Partnered Staffing

    Service supervisor job in Northbrook, IL

    Qualifications and Experience: Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-48k yearly est. 16h ago
  • Dining Services Supervisor

    Brookdale 4.0company rating

    Service supervisor job in Vernon Hills, IL

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $38k-58k yearly est. Auto-Apply 53d ago
  • Supervisor, Operations

    Syncreon 4.6company rating

    Service supervisor job in Prospect Heights, IL

    DPWorld delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. We are looking for Operations Supervisor to work on 3PL Operations for a Telecom Giant. This is day shift role and experience in lean/ 5S or Continous Improvement is a must. About the Role How you will contribute * Plan, coordinate work, train, motivate, monitor and evaluate performance of team members; ensure their ability to safely operate material handling equipment to move materials. * Monitor and measure team member performance for accuracy and document on daily production metrics. * Identify and eliminate safety and housekeeping hazards to minimize workplace accidents. * Ensure compliance of employees to processes, work instructions, standard work and work elements. * Liaise with materials department to ensure on time receipt and shipment of material. * Other duties as assigned. Your Key Qualifications * HS Diploma/GED required * Experience supervising in an Automotive, Manufacturing, or Supply Chain/Logistics facility. * Strong interpersonal, communication, and leadership skills. * Experience and or training regarding the Occupational Health & Safety, 5S, Lean Methodologies preferred. * Quality systems knowledge - to a reasonable level be able to monitor staff performance and costs within the department (including, but not limited to: time-keeping, quality, productivity, etc.) Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Nearest Major Market: Chicago Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Telecom, Operations, Technology
    $39k-62k yearly est. 40d ago
  • Center Supervisor/Operations Leader - 5k Sign On Bonus

    Biolife 4.0company rating

    Service supervisor job in Milwaukee, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description 3k Sign on Bonus! Not a Sedentary Position Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: * You will oversee employee performance and scheduling * You will lead Inventory Control efforts and lead in operational efforts * You will work with donors to resolve concerns * You will analyze opportunities specific to non-conforming events * You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. * You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: * High school diploma or equivalent * Cardiopulmonary Resuscitation (CPR) and AED certification * Frequent bending and reaching * Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds * Fine motor coordination, depth perception, and ability to monitor equipment from a distance * Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Milwaukee U.S. Hourly Wage Range: $23.36 - $32.12 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Milwaukee Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $23.4-32.1 hourly 11d ago
  • Workforce Management Supervisor

    USA Clinics Group 3.9company rating

    Service supervisor job in Northbrook, IL

    Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 🤝 Positive, team-oriented environment 🏥 Work with cutting-ed technology 🌟 Make a real impact on patients' lives 📈 Join a fast-growing, mission-driven company Position Summary: The Workforce Management Supervisor is responsible for forecasting, scheduling, real-time monitoring, and reporting to ensure that the call center is staffed appropriately to meet service level and productivity goals. This role plays a critical part in balancing business needs with employee experience by optimizing schedules, minimizing wait times, and supporting consistent service delivery. Position Details: Location: Corporate Office in Northbrook, Illinois Schedule: Full-time Compensation: $26-$30hr Key Responsibilities: Develop and maintain accurate forecasts for call volume, staffing needs, and workload across multiple channels (phone, Teams chat, email). Build and adjust Contact Center Representatives schedules to align with forecasted demand and ensure service level targets are met. Conductreal-time monitoringof Contact Center activity; identify variances from plan and make intraday adjustments as needed. Analyze performance data and prepare regular reports and dashboards for leadership on productivity, service levels, and staffing efficiency. Partner with team leads and supervisors to communicate scheduling updates, changes, and performance expectations. Recommend and implement process improvements to enhance scheduling accuracy and workforce utilization. Additional duties as assigned. Requirements Bachelor's degree in Business, Operations, or related field (preferred) OR equivalent experience. 2+ years of experience in call center operations, workforce management, or scheduling. Strong analytical and problem-solving skills; proficiency in Excel and workforce management systems. Excellent communication skills with the ability to collaborate across teams. Detail-oriented with strong organizational skills and the ability to manage multiple priorities. Preferred Skills: Experience with forecasting models and scheduling methodologies in a call center environment. Knowledge of intraday management practices and reporting tools. Benefits Health Vision Dental 401k PTO Growth Opportunities
    $26-30 hourly Auto-Apply 60d+ ago
  • Call Center Supervisor

    054&&Jackie O Fashion

    Service supervisor job in Milwaukee, WI

    Supervises and coordinates activities of employees providing customer service by performing the following duties: • Maintains call distribution system. • Determines appropriate scheduling of staff based on call volume or other anticipated events. • Monitors productivity of customer service representatives. • Monitors calls to observe accuracy and conformity to company policies. • Answers questions to address customer complaints. • Performs other related duties as assigned.
    $33k-50k yearly est. 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Racine, WI?

The average service supervisor in Racine, WI earns between $33,000 and $82,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Racine, WI

$52,000

What are the biggest employers of Service Supervisors in Racine, WI?

The biggest employers of Service Supervisors in Racine, WI are:
  1. Continental Careers
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