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Service supervisor jobs in West Memphis, AR

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  • Senior CSA Cost Manager / Project Controller - Manufacturing Construction

    Turner & Townsend 4.8company rating

    Service supervisor job in Byhalia, MS

    ** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. **Job Description** Turner & Townsend are looking for an experienced Senior Cost Manager and/or Quantity Surveyor to act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value-added cost management service. To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role. The ideal candidate will be self-motivated, driven, and able to work independently as well as part of a team. In this significant position, you will be responsible for providing leadership and direction, embedding, and promoting the purpose, values, and vision of Turner & Townsend. The candidate must possess a good understanding of civil, structural, and architectural design components in general building construction projects to effectively perform post-contract quantity surveying responsibilities. **Responsibilities:** + Estimating and negotiating change orders throughout the construction lifecycle. + Provide estimate and cost planning to include producing and presenting the final cost plan. + Review and participate with the design services team and general contractor in the development of cost estimates. + Reconcile changes and assist the general contractor to ensure that their data is accurate. + Communicate or meet with the general contractor and owner of project manager to gather status information to prepare a cost estimate update. + Prepare written comments to the general contractor's submissions, including the executive summary. + Coordinate all sources of cost information for cost discussions and suppliers direct from NPA, subs, quantities from A/Es. + Inform and drive engineering priorities based on cost impact. + Work proactively with minimal supervision to resolve scheduling issues. + Manage cost checks and carry out valuations on larger projects. Complete timely, accurate cost checking and valuation processes. + Participate effectively with post-contract cost variances and the change of control processes. + Manage Cost impact / contingency management and commitment tracking logs. + Prepare funding data presentations and coordinate VE sessions with stakeholders. + Developing cost plans and estimates through the design phase, delivering updated cost plans at appropriate design milestones. + Providing commercial input to design optioneering and input into value engineering exercises. + Reviewing contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices. + Performing quantity surveying, cost controls, and change management activities throughout the project lifecycle. + Ensuring that post-contract cost variances and change control processes are managed effectively. + Ensuring that cost auditing and valuation work is managed effectively and that a robust process for cost validation is in place. + Carrying out the production of monthly cost reports for presentation to the client. + Ensuring that final accounts are negotiated and agreed upon in a timely manner. + Compiling built cost estimate records for benchmarking purposes. + Identify, coach and mentor talent to realize their potential and celebrate the success of others. + Display excellence in leadership and service delivery on commissions is in line with the conditions of appointment + Financial Management - Utilize internal software to track ongoing margin levels and monthly fee/resource forecasts for each commission and financial reports + Implement and maintain the use of internal Business Management Systems and company delivery methodologies and tools in the office to ensure consistent delivery of best practice for Clients and the company + Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society. + SOX control responsibilities may be part of this role, which are to be adhered to where applicable. **Budget and Cost Control & Monitoring** + Tracking project costs against budgets. + Identifying variances and implementing corrective actions. + Using digital take-off tools and understanding Master Format/SMM/NRM standards + Validating quantities from drawings, spot check and models for civil, structural, and architectural works. + Budget governance, contingency & allowance management, audit trail. + Identifying cost-related risks and mitigation strategies. + Review subcontractor bid packages, verify direct costs, quotes from supplier/manufacturers, general conditions, requirements, and associated indirect costs. **Valuations & Payment Applications** + Preparing interim valuations for contractor payments. + Certifying completed work accurately and spot check with as build or IFC design information. + Reviewing GC pay applications (Schedule of Values, backup quantities). + Ensuring compliance with contract terms and proper documentation. + Developing/Review cash flow curves based on procurement and construction progress. + Preparing and agreeing final accounts with contractors and clients. + Closeout activities: final pay app, lien waivers, reconciliation to GMP. **Change Management** + Assessing and pricing variations/ changes instructed by clients and contractor's proposed changes. + Negotiating change orders with GC contractors / sub-contractors/Consultants. + Maintaining change log. + Quantifying cost impact of design changes, RFIs, and field modifications. + Preparing cost substantiation for change orders. **Qualifications** + Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction. + Minimum 5-7 years of relevant experience working in a cost management role in the construction industry. + RICS accredited or working towards it is preferred. + Experience of leading cost management on medium or large sized construction projects of medium to high complexity. + Construction consultancy experience is strongly preferred. + Good knowledge of construction industry technical matters, such as different procurement routes, value management, and value engineering. + Excellent communication skills. **Analytical & Commercial Skills** + Producing accurate monthly cost reports for stakeholders. + Forecasting final project costs. + Cashflow reporting. + Monthly valuation of work done at site **Soft Skills** + Liaising effectively with GC contractors, subs, and consultants. + Strong negotiation skills for variations and claims. + Attention to detail. **Tools & Technology** + Cost management tools (e.g., CostX, Candy, BIM-based QS tools). + MS Excel for cost analysis and reporting. **Additional Information** **_*On-site presence and requirements may change depending on our client's needs_** _Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._ _We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._ _Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community._ _Please find out more about us at_ _*************************** _Turner & Townsend does not accept any speculative or unsolicited CV's that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV's will be treated as a direct application._ _All your information will be kept confidential according to EEO guidelines._ _\#LI-MW3_ Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter (*********************************** Instagram LinkedIn (**************************************************** _It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._ _Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._
    $79k-113k yearly est. 7d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Service supervisor job in Memphis, TN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $38k-56k yearly est. 3d ago
  • Supervisor, Ramp and Customer Services

    Envoy Air Inc. 4.0company rating

    Service supervisor job in Memphis, TN

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Valid state driver's license Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $29k-38k yearly est. Auto-Apply 6d ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Service supervisor job in Memphis, TN

    * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. * Compile production and service records and measure conformance to standards * Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations * Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements * Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting and analysis of freight weight and size * Maintain excellent communication with external and internal customers * Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation * In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel * Ensure that Service Center premises are protected and maintained * Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies * Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations * Assist with the facilitation of information meetings with Service Center team members * Effectively handle special assignments as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service Center * Legally eligible to work in the United States * Must be at least 18 years of age * Fluent in English Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. * Paid holidays (8); paid vacation and personal days * 401(k) plan, Company Match
    $52k-66k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor

    SMS Group Inc. 4.1company rating

    Service supervisor job in Osceola, AR

    Job Description The successful Operations Supervisor directs safety, quality, and production for their assigned department and employees while administering SMS group Inc.' policies and procedures. This is a great opportunity to join our growing team! Apply today! Who we are At SMS group, our people are our greatest asset. We offer entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located. **************** What you'll do Promotes safety initiatives and ensures safety policies are followed at all times. Offers leadership regarding safety, quality, and productivity; offering guidance and direction to subordinates. Maintains a strong shop floor presence to ensure policies and procedures are adhered to, and serves as the primary point of contact for questions and concerns. Conducts hazard assessments to identify opportunities for improvement. Reviews production orders and schedules to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan department operations accordingly. Plans department/plant operations, establishing priorities and sequences for optimal productivity. Prepares operational schedules and coordinates manufacturing activities to ensure production and quality of products meets specifications. Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to reduce costs and prevent operational delays. Inspects machines and equipment to ensure specific operational performance and optimum utilization. Develops and revises operational procedures and observes workers to ensure compliance with these standards. Resolves worker grievances or submits unsettled grievances to Production Superintendent for action. Organizes production data and reports. Directly supervises 0-20 non-supervisory employees. Performs supervisory duties in accordance with the organization's policies and applicable laws. Responsibilities include enforcing safety and quality policies; interviewing, hiring, and training employees in cooperation with Human Resources; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What you'll need 6-8 years of overall professional experience in management and/or specific discipline. 4-6 years' experience in a position of similar complexity, scope, size and impact. Broad knowledge and experience in industrial manufacturing or repair gained at successive levels of responsibility in multiple areas of plant/factory/heavy industrial environment(s). Knowledge of implementing and complying with corporate policies. Demonstrated prior success in achieving results using team driven philosophies. Demonstrated proficiency in supporting corporate interest from remote site locations, and the ability to communicate and exercise communication and interpersonal skills. What we offer Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more! What we do SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source. SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.
    $40k-64k yearly est. 5d ago
  • HOUSEKEEPING SERVICES SUPERVISOR

    ESFM

    Service supervisor job in Memphis, TN

    Job Description HOUSEKEEPING SERVICES SUPERVISOR Shift: 8 AM - 5 PM | Flexible, on weekends when needed Salary: $60,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Job Summary As a Housekeeping Service Supervisor, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department. Essential Duties and Responsibilities: Maintains a high level of cleanliness in assigned areas. Participates in recruitment and staff selection process. Assists with housekeeper scheduling. Assigns established work areas and or project duties. Plans and coordinates project work. Attends and participates in departmental staff meetings, development and training courses. Provides and monitors individual guidance and motivation to employees. Participates in facility Quality Assurance Program as required. Works with chemicals on a constant basis requiring special clothing or safety equipment. Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance. Ensures that all equipment is clean and professional in appearance at all times. Assists housekeepers on an as needed basis. Performs other duties as assigned. Qualifications: 4 years of support services, military, housekeeping, and/or facilities maintenance experience. 1 or more years of supervisory/management experience. Strong work ethic, intense drive, and initiative for quality and customer service. Excellent written and oral communication skills. Excellent problem-solving skills both one-on-one and in group situations. Ability to utilize a participative approach to managing staff. Understanding of budgeting processes and awareness of profit and loss concepts. Excellent administrative and organizational skills and an ability to prioritize. Ability to function appropriately under stressful conditions. CRCST or any other applicable sterile processing certification is preferred. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Associate's degree is preferred. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************* Req ID:1488589 ESFM Brandy Wilson
    $60k yearly Easy Apply 14d ago
  • SR Supervisor

    Universal Logistics Holdings 4.4company rating

    Service supervisor job in Memphis, TN

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. Our operation is based in Memphis, TN and supports Walmart through high-volume cross-dock operations. The facility manages both inbound and outbound freight, including trailer unloading, freight scanning, sortation, sequencing, and reloading to support on-time departures. *This is a 3rd shift working Monday-Friday from 11:00pm-7:00am* Responsibilities will include but not be limited to: Supervise all inbound and outbound dock operations for cross-docking, including trailer unloading, freight scanning, sortation, and reloading. Lead a team of material handlers, forklift operators, and dockworkers. Monitor labor productivity, accuracy rates, and trailer dwell times to meet or exceed performance KPIs. Conduct daily pre-shift meetings to communicate expectations, safety updates, and workload forecasts. Collaborate with Walmart transportation, yard management, and customer service teams to ensure smooth flow of freight and timely departures. Ensure all equipment (pallet jacks, forklifts, RF scanners) is operational and properly maintained. Enforce safety protocols and conduct regular safety audits and incident investigations. Train and mentor dock staff on procedures, performance goals, and operational standards. Prepare shift reports, performance data, and other documentation as required The ideal candidate should possess the following: Bachelor's or Associate's degree preferred Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office Problem solving and analytical skills, as well as a strong attention to detail Strong work ethic, ability to multitask A competitive and career-oriented mindset 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment
    $34k-56k yearly est. Auto-Apply 7d ago
  • Customer Service Supervisor

    Petsuites

    Service supervisor job in Olive Branch, MS

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $24k-35k yearly est. 60d+ ago
  • Director of Surgical and Cardiovascular Services

    Mrinetwork Jobs 4.5company rating

    Service supervisor job in Memphis, TN

    Job DescriptionDirector of Surgical and Cardiovascular Services ???? Bartlett, TN Lead High-Performing Surgical & Cardiovascular Teams A respected Tennessee healthcare organization is seeking an experienced Director of Surgical and Cardiovascular Services to provide strategic leadership, operational oversight, and clinical excellence across perioperative and cardiovascular service lines. This role is ideal for a strong nursing leader with a background in surgical services, team development, and hospital operations. About the company: Our client is a nationally recognized leader in healthcare, committed to delivering exceptional care across a diverse range of services. With a network that spans over 50 hospitals, 535+ ambulatory surgery centers, and numerous outpatient care facilities, they serve communities with compassion, innovation, and a focus on improving patient outcomes. Driven by a mission to provide high-quality, accessible healthcare, our client has built a reputation for excellence, constantly evolving to meet the needs of those they serve. Their dedication to patient care, coupled with a collaborative and inclusive work environment, makes them a trusted name in the healthcare industry. Position Summary The Director of Surgical and Cardiovascular Services oversees the daily operations, staffing, budgeting, quality outcomes, and regulatory compliance for surgical services and cardiovascular care departments. This leader ensures safe, efficient, and high-quality patient care while collaborating closely with physicians, nurses, and hospital administration to drive service line growth and performance. Responsibilities Direct daily operations of surgical services and cardiovascular care units Oversee staffing, scheduling, and the development of clinical teams Ensure compliance with hospital policies, regulatory standards, and accreditation requirements Monitor quality outcomes, patient flow, and service line performance Collaborate with physicians and hospital leadership on strategic planning Qualifications Associate Degree in Nursing with a Bachelor's in a healthcare-related field OR BSN required Minimum 2 years of progressive management experience in a hospital setting (manager or director level) Active RN license required AHA BLS certification required Contact today for more details. If you or someone you know is interested in learning more, please contact: ???? Phone: ************ ???? Email: *********************** #DirectorJobs #NurseLeader #SurgicalServicesDirector #CardiovascularServices #HospitalLeadership #BartlettTNJobs #HealthcareManagement #NurseExecutive #NowHiring
    $79k-134k yearly est. Easy Apply 10d ago
  • Health Information Operations Supervisor

    Datavant

    Service supervisor job in Memphis, TN

    Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a hybrid role that will require travel to sites in Memphis, TN and Detroit, MI. You will: Have a passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship What you will bring to the table: A true leadership philosophy in which the goal of the leader is to serve Ability to support clients and your Team working both on-site and remotely. 1-2 years of Health Information related experience Well-versed with HIPAA standards. A knack for presenting to leadership, clients, and your Team via Video or in person. Solution provider and forward thinking Detail and quality oriented as it relates to accurate and compliant information for medical records. Power BI, MS Office Bonus points if: EMR experience with EPIC, or Cerner. Previous production/metric-based work experience Team building and experience elevating individuals' careers. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $41k-71k yearly est. 11d ago
  • Operations Supervisor, TForce Freight

    Tforce Freight

    Service supervisor job in Memphis, TN

    Job Title: Coordinator, Service Center An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety. Job Responsibilities: Manages, plans, organizes, and directs all employees assigned to them. Manages and implements security and loss prevention procedures. Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines. Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets. Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards. Schedules employees in accordance with hours planning, the company's run bid process, and service requirements. Job Requirements: U.S. citizen or otherwise authorized to work in the U.S. Must be at least 18 years of age High school diploma or equivalent Must be currently located in the same geographic location as the position or being willing to self-relocate Individual must be organized, detail-oriented and have strong communication skills Previous dock operations or supervisory experience not required but preferred Bachelor's Degree not required but preferred About Us Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.
    $41k-71k yearly est. 8d ago
  • Quality Team Lead

    Hyve Solutions 3.9company rating

    Service supervisor job in Olive Branch, MS

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Quality Team Lead Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! About the role: As a Quality Control Team Lead you will support the QC Inspectors & the manufacturing areas in their daily activities across the different areas of the business to include; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC (Incoming Inspection), NCR (Non-Conformances), and MCO Inspections. Responsibilities Leading by example a team of 8 QC Inspectors Must be able to effectively work within a team environment Communicate and can follow verbal and written directions Strong attention to detail Participate/facilitate daily morning meetings to cover any outstanding issues Must become knowledgeable and a SME “Subject Matter Expert” in all areas of the business; Server Assembly, Repair, Rack Build, Alesia Shelves, RSI (Rack Server Integration), FQC (Final Quality Check), Patchframes, Packout, IQC, NCR, and MCO Inspections. Assist with visual inspections of the product and/or video record inspections as needed Must learn all the systems and databases that are used to complete transactions of finished goods and record data of all pass/fail results. (MYCIS & Sharepoint) Assist with the NCR Process by visually inspecting non-conforming material and completing system transactions. Must be able to interpret and comprehend the MPI's, QC Checklists, and Cable Matrixes in order to perform final inspections. Complete daily audits of the manufacturing processes for non-conformances and quality control. Document and escalate all findings and non-conformances per the Quality Plan Assist in training newly hired QC's and/or cross-training current QC's @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Director of Crisis Services

    Alliance Hs

    Service supervisor job in Memphis, TN

    At Alliance Healthcare Services, it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County and the surrounding areas. We're committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community. Review the job description below and submit your resume if you feel that you would be a good match to join our organization. We look forward to hearing from you! GENERAL FUNCTION : The person occupying this position has the responsibility for the coordination and direction of all crisis programs. This person also has overall responsibility for the administrative and clinical direction of crisis activities performed within the agency. SUPERVISORY RESPONSIBILITY : Under the delegation of the COO, this position has the responsibility for direct/indirect professional supervision of all crisis staff in the agency's crisis programs. QUALIFICATIONS, KNOWLEDGE AND REQUIRED TRAINING : Licensed Clinical Social Worker, LPC-MHSP, or with a Master's degree in Psychology, Human Services or related activity from an approved university training program. Must be eligible for any/all credentialing required by regulatory and funding sources. The individual in this position must have knowledge of management and organization and knowledge of the professional disciplines. A minimum of five years clinical experience, including training and/or experience in the administration of mental health programs is necessary. Ability to apply clinical skills at a senior level and to work with conflicting or competing demands or interests of clients, employees, sponsors in the distribution of work, evaluating work and good program effectiveness. This position requires individual judgment in patient assignment, case disposition, program administration and staff supervision. DUTIES AND RESPONSIBILITIES : Functions as a member of the Center's Management Team. Plans, implements, and manages system programs; develops and recommends staffing plans for crisis programs; manages operations of crisis programs; coordinates crisis program operations among Program Directors and Supervisors; conceptualizes and recommends new crisis programs; recommends budgetary requirements for new crisis programs; recommends marketing strategies for new crisis programs; attends center management staff meetings to receive and disseminate information; attends quality management committee meetings to monitor and recommend quality improvement measures for the center's clinical practice procedures. In conjunction with Program Directors and Supervisors, arranges for the appropriate supervision of all clinical staff providing crisis services. To coordinate efforts across all service offerings with the Center's Medical Director. Performs personnel functions; reviews for approval requests for sick and annual leave; reviews for approval requests for overtime; recommends personnel actions (hiring, terminations, promotions, etc.) approves time sheets and schedules working hours for personnel. To participate in direct service delivery to clients. Reviews for approval requisitions for office and operational supplies; authorizes requisitions for office and operational supplies; monitors petty cash funds; reviews system client generated income reports. Markets system's services' plans marketing strategies for the system; establishes and maintains relationships with other organizations, agencies and individuals to develop system programs and writes grants. Transmits to all subordinate staff the mission, goals and objectives of the Center as they are applicable to their programs. Is familiar with existing Center contracts with external organizations, standards for performance, etc. and communicates such to other subordinate staff. Supervises and causes to be maintained such physical facilities and equipment as are assigned to the programs under their supervision. Performs other duties as required or requested by COO in order to meet the needs of the consumer and AHS. PERSONAL RELATIONSHIPS: The ability to establish and maintain strong positive interpersonal relationships with staff of the Center and of other agencies is required. The ability to establish and maintain positive relationships with community members, executives of other agencies, advocacy groups, etc. is also required. In addition, he/she must be able to relate effectively to the general and consumer publics and generally exhibit a high degree of task orientation coupled with flexibility, personal assertiveness, decisiveness and administrative ability. Promoting wellness in the community starts with our employees. At Alliance Healthcare Services, our employees enjoy many perks. Listed below are just some of the great benefits you as an employee may be eligible for with us. Health and Wellness Medical Insurance Coverage Dental Insurance Coverage Vision Insurance Coverage Flexible Spending Account Long-Term Disability - Company Paid Financial Wellbeing Competitive Compensation Packages Life Insurance - Company Paid 403b Retirement Plan with Company Funded Matching Employee Discounts provided through Life Mart Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps) Career Development and Growth Opportunities for growth and movement within the organization Work-Life Balance Paid Time Off - To include PTO for vacations, illness, and personal days Paid Holidays EOE M/V/F/H Alliance Healthcare Service is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.
    $74k-131k yearly est. Auto-Apply 15d ago
  • Supervisor, Freight Operations

    XPO Inc. 4.4company rating

    Service supervisor job in Memphis, TN

    What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment * Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience * 2 years of supervisory experience * LTL industry experience * Positive attitude with the ability to multitask and motivate your team * Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job Pay, benefits and more: * Competitive compensation package * Full health insurance benefits available on day one * Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company holidays * 401(k) option with company match * Education assistance * Opportunity to participate in a company incentive plan What you'll do on a typical day: * Lead and supervise all aspects of freight operations * Develop and implement strategic work procedures to meet the evolving demands of the department * Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions * Ensure production goals are met by managing tonnage, payroll and other administrative functions * Plan hourly employee schedules to meet daily operations goals and lower costs * Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws * Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance * Ensure customer freight is processed, handled, loaded and delivered timely and damage free * Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies * Effectively direct a team to consistently meet or exceed productivity goals * Make recommendations regarding hiring, suspension and termination * Develop and present action plans to improve load average and model compliance * Participate in internal safety and engagement committees * Train employees on safety rules and processes * Monitor and maintain organization within the shift to ensure safety and productivity * Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members * Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist * Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center * Act as a champion of XPO values by demonstrating them and holding your team to the same high standards * Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Walk and stand for extended periods on a loading dock that is not climate controlled * Work outside in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Memphis Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management Apply now "
    $38k-59k yearly est. 3d ago
  • Weekend Operations Supervisor

    Prestigious Placement

    Service supervisor job in Memphis, TN

    Job DescriptionOperations Supervisor - Pay: $50,780.79 - $63,155.36 per year Our Operations Supervisors are responsible for monitoring compliance with operational policies and the progress of goals set external by our clients and also internally by our agency. They track Key Performance Indicators (KPIs) across various positions and departments. Their tasks encompass managing internal and external inventory, tracking headcount changes, supervising and training employees, implementing processes to enhance the customer experience, and analyzing and reporting on performance. Ultimately, the Operations Supervisor is crucial in ensuring daily operations meet and exceed performance expectations, thereby contributing to an increase in the company's overall market share. Responsibilities Attain high levels of customer satisfaction through excellence in the receiving, identification, dispatching, and quality assurance of goods. Measure and report the effectiveness of warehousing activities and employee performance. Organize and maintain internal inventory and storage areas. Ensure the accuracy of all reporting requests Communicate job expectations and provide coaching to employees. Interface with customers to address inquiries or resolve issues. Maintain employee records, document necessary information, and utilize reports to project warehouse status. Report and document are work related injuries, accidents or incidents Identify areas for improvement and establish innovative or adjust existing work procedures and practices. Confer and coordinate activities with other departments. Requirements and Skills Proven work experience as a Warehouse Operations Supervisor. Highly effective supervisory skills and techniques. Proficiency in warehouse software packages and Microsoft Office/G-Suite. Ability to input, retrieve, and analyze data. Demonstrated commitment to task completion. Excellent communication and interpersonal skills. Proven ability to direct and coordinate operations. Strong organizational and time management skills. Bachelor of Science degree in logistics, supply chain management, or business administration. Job Type: Full-time Application Question(s): Would you like to be considered for 1st shift weekend opportunities ( Sun, Mon, Tues, Fri, Sat 6:00am -6:00pm)?
    $50.8k-63.2k yearly 23d ago
  • Automotive Service Director

    Gossett Motor Cars 3.9company rating

    Service supervisor job in Memphis, TN

    Service Director For Multi-Line Dealership A large Dealer Group in the Memphis market is seeking a talented Service Professional with the ambition and aptitude to become part of our group. We are searching for an experienced Service Director / Manager and will provide the tools to succeed in a fast-paced work environment. We will offer the selected candidate a very aggressive compensation plan. JOB SUMMARY We are currently seeking a experienced Service Director / Manager to join our Memphis team and are offering an extremely competitive compensation plan for the selected candidate. An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate should demonstrate excellent knowledge about servicing vehicles, prior experience as an automotive service technician is extremely valuable. The candidate must have the ability to lead and develop a team. Our Benefits: Professional training Team-oriented environment Advancement opportunities Paid training Paid vacation 401k (company match) Medical Insurance Dental Insurance Vision Insurance Life and Disability Coverage Employee car purchase program Wellness program On-site mobile health clinic RESPONSIBILITIES: Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction. Required to understand and keep abreast of all federal, state and local regulations that affect their operations. Required to understand and keep abreast of all federal, state and local regulations that affect their operations. Interacting with and managing a staff of technicians Leading our service management & reconditioning activities Interacting with external vendors Fulfilling all service activities needed to meet or exceed operating plan goals Effective vehicle production and inventory control Managing technician productivity This is a hands-on, working position REQUIREMENTS: Strong communication skills to deal with customers, employees and vendors. Valid driver's license with clean driving record. At least 2 years of automotive management and automotive customer service experience Experience with implementing structured business processes A hard-working can-do attitude Excellent interpersonal and management skills
    $65k-112k yearly est. Auto-Apply 60d+ ago
  • Director of Service

    Upchurch

    Service supervisor job in Horn Lake, MS

    Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions-from design and installation to ongoing maintenance and emergency support-helping clients maximize building performance, energy efficiency, and equipment lifespan. Position Summary The Director of Service is responsible for the leadership, management, and financial performance of the Service Division. This role oversees daily operations, ensures delivery of high-quality commercial and industrial plumbing and HVAC services, and drives branch growth through customer satisfaction, operational excellence, and financial accountability. The Director provides strong leadership and acts as the key representative of the Service Division within the branch's market area. Primary Objectives Ensure profitable and high-quality delivery of all services. Ensure the service team delivers superior customer service. Drive operational efficiency and gross margin improvement. Promote safety, compliance, and accountability across all projects. Develop and retain a high-performing service team. Key Responsibilities Leadership & Management Direct all service operations within the branch, ensuring alignment with company policies and standards. Lead and mentor branch service management, technical teams, and administrative staff. Set clear expectations for performance, accountability, and customer satisfaction. Serve as a visible leader in the branch, fostering teamwork and a positive work culture. Financial Oversight Achieve branch service revenue, gross margin, and EBITDA targets. Monitor financial performance and implement corrective actions to address variances. Control branch operating expenses while maximizing workforce utilization. Support business development efforts, particularly in preventive maintenance agreements and local service projects Operational Oversight Oversee scheduling, dispatching, and completion of service work to ensure customer commitments are met. Maintain efficient use of manpower, tools, and equipment. Ensure branch operations comply with safety standards, regulatory requirements, and company procedures. Monitor ERP systems and reporting tools to ensure accuracy in job costing, labor tracking, and billing. Team Development & Retention Recruit, train, and retain qualified branch service personnel. Develop future leaders by providing mentoring, coaching, and professional growth opportunities. Conduct regular performance evaluations and address performance issues promptly Promote a culture of safety, accountability, professionalism, and continuous improvement. Engage with employees to improve retention and build long-term team stability. Customer & Stakeholder Engagement Build and maintain strong relationships with branch-level clients, contractors, and vendors. Act as the primary point of escalation for branch service customers. Drive growth in preventive maintenance contracts, retrofit work, and emergency service response. Represent the company in the local business community and industry organizations. Safety & Compliance Conduct personal site inspections to promote safe work practices and regulatory compliance. Enforce company safety policies and ensure proper documentation is submitted. Collaborate with the Safety Department to investigate incidents and improve safety programs. Strategic Planning Contribute to company-wide strategic initiatives, particularly in areas of service delivery, scalability, and client growth Key Performance Indicators (KPIs) Gross Margin %: Maintain minimum aggregate gross margin percentage on all work performed in the Service Division. Employee Retention: Annual voluntary employee resignation rate (number of voluntary resignations ÷ number of employees at start of year). Personal Safety Work Site Inspections: Frequency and number of job site safety inspections conducted personally, with submission of inspection forms. Safety Incidents: Annual number of OSHA recordable safety incidents for the division. Safety-Vehicle Accidents: Annual number of at-fault vehicle accidents by division. Additional KPIs may include closeout compliance, customer satisfaction, schedule adherence, and operational efficiency. Qualifications Bachelor's degree in Business, Mechanical Engineering, Construction Management, or related field (preferred). 7+ years of progressive leadership experience in commercial or industrial HVAC and plumbing projects. Proven success in leading branch or regional service operations with P&L responsibility. Preferred Skills Strong knowledge of service operations, preventive maintenance agreements, and service project management. Excellent communication, negotiation, and decision-making skills. Proficiency with ERP/service management systems and Microsoft Office Suite. Strong problem-solving ability and customer service orientation. Ability to lead through influence and foster cross-functional collaboration. Work Environment & Physical Demands Work performed primarily in office and on construction sites. Must be able to conduct site inspections and travel to project locations. May require extended hours to meet operational needs. Standard of Presentation Must maintain a professional appearance and demeanor in accordance with company standards. All documentation, communications, and work areas must be organized and professionally maintained. Company Commitment Uphold the company's commitment to excellence, customer service, and professionalism. Contribute to a team-oriented culture that values leadership, accountability, and continuous improvement. Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and holiday pay. Opportunities for professional development and certification assistance. Equal Employment Opportunity: Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $75k-133k yearly est. Auto-Apply 32d ago
  • Sr. ILA Weekend (Supervisor)

    Education & Training Resources LLC 4.6company rating

    Service supervisor job in Memphis, TN

    Maintains a safe, clean and orderly dorm by effectively controlling student behavior. MAJOR DUTIES AND RESPONSIBILITIES: Ensures accurate accountability of students that are present for duty on center. Provides counseling and guidance to students in assigned dorm on attitude, behavior and inter-personal relationships with others. Monitors student activity in the dorm and ensure appropriate student behavior. Directs students and may assist during maintenance and clean up of dorms and dorm areas. Provides students with training in independent living and leadership skills. Reinforces positive behaviors and holds students accountable for negative behaviors. Maintains all shift logs, enters data into the Center Information System and Student Folders and reports any unusual or critical incidents to superiors. Supports Dorm Supervisor, Counselor and other team members in providing effective case management services to students on their assigned caseloads. Acts as a member of a team with other Independent Living Advisors assigned to a dormitory by completing assigned shift duties and communicating all shift specific information appropriately. Acts as an advisor to Student Peer Court. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. SKILLS/COMPETENCIES: Ability to relate to and work with disadvantaged youth Proven customer service skills Excellent communication skills, both written and verbal Ability to meet frequent deadlines and handle stressful, hectic situations without loss of efficiency and composure Proficient in the use of computer software such as MSWord, Excel and Outlook, etc. EDUCATION REQUIREMENTS: High School Diploma or GED. EXPERIENCE: Residential experience in a group home or college dormitory setting preferred. OTHER: Must possess a valid driver's license with an acceptable driving record. ADA REQUIREMENTS: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. PHYSICAL ACTIVITIES: Reading, writing and communicating fluently in English Hearing and speaking to express ideas and/or exchange information in person or over the telephone Seeing to read labels, posters, documents, PC screens, etc. Sitting, standing, moving about or walking for occasional or frequent periods of time Dexterity of hands and fingers to operate a computer keyboard and other office equipment Kneeling, bending at the waist, stooping and reaching overhead Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects WORKING CONDITIONS: General office and dormitory setting Indoor and outdoor environment May be required to work a flex schedule to include evenings and/or weekends Exposure to possible confrontations with students
    $31k-41k yearly est. 7d ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Service supervisor job in Olive Branch, MS

    30760 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 624 Rack Room Shoes 624 Pay Range: Wedgewood Commons 5060 Goodman Road About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Olive Branch, Mississippi US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $25k-32k yearly est. 60d+ ago
  • Senior CSA Cost Manager / Project Controller - Manufacturing Construction

    Turner & Townsend 4.8company rating

    Service supervisor job in Byhalia, MS

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend are looking for an experienced Senior Cost Manager and/or Quantity Surveyor to act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value-added cost management service. To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role. The ideal candidate will be self-motivated, driven, and able to work independently as well as part of a team. In this significant position, you will be responsible for providing leadership and direction, embedding, and promoting the purpose, values, and vision of Turner & Townsend. The candidate must possess a good understanding of civil, structural, and architectural design components in general building construction projects to effectively perform post-contract quantity surveying responsibilities. Responsibilities: Estimating and negotiating change orders throughout the construction lifecycle. Provide estimate and cost planning to include producing and presenting the final cost plan. Review and participate with the design services team and general contractor in the development of cost estimates. Reconcile changes and assist the general contractor to ensure that their data is accurate. Communicate or meet with the general contractor and owner of project manager to gather status information to prepare a cost estimate update. Prepare written comments to the general contractor's submissions, including the executive summary. Coordinate all sources of cost information for cost discussions and suppliers direct from NPA, subs, quantities from A/Es. Inform and drive engineering priorities based on cost impact. Work proactively with minimal supervision to resolve scheduling issues. Manage cost checks and carry out valuations on larger projects. Complete timely, accurate cost checking and valuation processes. Participate effectively with post-contract cost variances and the change of control processes. Manage Cost impact / contingency management and commitment tracking logs. Prepare funding data presentations and coordinate VE sessions with stakeholders. Developing cost plans and estimates through the design phase, delivering updated cost plans at appropriate design milestones. Providing commercial input to design optioneering and input into value engineering exercises. Reviewing contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices. Performing quantity surveying, cost controls, and change management activities throughout the project lifecycle. Ensuring that post-contract cost variances and change control processes are managed effectively. Ensuring that cost auditing and valuation work is managed effectively and that a robust process for cost validation is in place. Carrying out the production of monthly cost reports for presentation to the client. Ensuring that final accounts are negotiated and agreed upon in a timely manner. Compiling built cost estimate records for benchmarking purposes. Identify, coach and mentor talent to realize their potential and celebrate the success of others. Display excellence in leadership and service delivery on commissions is in line with the conditions of appointment Financial Management - Utilize internal software to track ongoing margin levels and monthly fee/resource forecasts for each commission and financial reports Implement and maintain the use of internal Business Management Systems and company delivery methodologies and tools in the office to ensure consistent delivery of best practice for Clients and the company Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Budget and Cost Control & Monitoring Tracking project costs against budgets. Identifying variances and implementing corrective actions. Using digital take-off tools and understanding Master Format/SMM/NRM standards Validating quantities from drawings, spot check and models for civil, structural, and architectural works. Budget governance, contingency & allowance management, audit trail. Identifying cost-related risks and mitigation strategies. Review subcontractor bid packages, verify direct costs, quotes from supplier/manufacturers, general conditions, requirements, and associated indirect costs. Valuations & Payment Applications Preparing interim valuations for contractor payments. Certifying completed work accurately and spot check with as build or IFC design information. Reviewing GC pay applications (Schedule of Values, backup quantities). Ensuring compliance with contract terms and proper documentation. Developing/Review cash flow curves based on procurement and construction progress. Preparing and agreeing final accounts with contractors and clients. Closeout activities: final pay app, lien waivers, reconciliation to GMP. Change Management Assessing and pricing variations/ changes instructed by clients and contractor's proposed changes. Negotiating change orders with GC contractors / sub-contractors/Consultants. Maintaining change log. Quantifying cost impact of design changes, RFIs, and field modifications. Preparing cost substantiation for change orders. Qualifications Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction. Minimum 5-7 years of relevant experience working in a cost management role in the construction industry. RICS accredited or working towards it is preferred. Experience of leading cost management on medium or large sized construction projects of medium to high complexity. Construction consultancy experience is strongly preferred. Good knowledge of construction industry technical matters, such as different procurement routes, value management, and value engineering. Excellent communication skills. Analytical & Commercial Skills Producing accurate monthly cost reports for stakeholders. Forecasting final project costs. Cashflow reporting. Monthly valuation of work done at site Soft Skills Liaising effectively with GC contractors, subs, and consultants. Strong negotiation skills for variations and claims. Attention to detail. Tools & Technology Cost management tools (e.g., CostX, Candy, BIM-based QS tools). MS Excel for cost analysis and reporting. Additional Information *On-site presence and requirements may change depending on our client's needs Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** Turner & Townsend does not accept any speculative or unsolicited CV's that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV's will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-MW3 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $79k-113k yearly est. 6d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in West Memphis, AR?

The average service supervisor in West Memphis, AR earns between $22,000 and $54,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in West Memphis, AR

$34,000

What are the biggest employers of Service Supervisors in West Memphis, AR?

The biggest employers of Service Supervisors in West Memphis, AR are:
  1. Compass Group USA
  2. Grainger
  3. Great Dane
  4. ESFM
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