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Service supervisor jobs in Woodbury, MN

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  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Service supervisor job in Minneapolis, MN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $44k-63k yearly est. 4d ago
  • Supervisor Patient Services

    Tactile Systems Technology, Inc. 4.1company rating

    Service supervisor job in Minneapolis, MN

    The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team. Responsibilities Team Leadership: * Provide leadership, guidance, coaching and support to an assigned team * Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback * Foster a positive work environment that promotes teamwork, open communication, and continuous improvement * Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service Department Operations: * Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes * Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives * Maintain and ensure documentation and OneNote tools are up to date * Implement and enforce policies, procedures, and protocols related to patient services * Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction * Jump in to support the team on heavy volume days Customer Service and Patient Satisfaction: * Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect. * Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues * Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care * Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels Staff Development: * Identify training needs and facilitate ongoing professional development opportunities for team members * Provide coaching and mentoring to support the growth and career progression of individual team members * Foster a culture of continuous learning and encourage the sharing of best practices among team members * Develop meaningful goals and monitor progress. Write and deliver annual performance reviews Collaboration and Communication: * Collaborate with cross-functional teams to streamline processes and resolve issues * Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information * Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives * Maintain compliance with all appropriate regulatory requirements including HIPAA * Other duties/projects as assigned Qualifications Education & Experience Required: * Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered * 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena * Proven experience in a supervisory or leadership role within a healthcare or patient services setting Preferred: * Previous experience developing employees * Previous experience leading through change Knowledge & Skills * Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook * Able to build an inspiring team environment with an open communication culture * Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration * Ability to utilize data from metrics and key data points to drive department decisions * Solid ability to proactively identify issues and efficiencies and propose solutions * Strong presentation and training skills * Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics * Excellent leadership, coaching, and team-building skills * Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees * Ability to handle sensitive and confidential information with discretion * Strong problem-solving and decision-making abilities Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. $61,500 - $86,205 Additional benefits: exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
    $61.5k-86.2k yearly Auto-Apply 9d ago
  • Supervisor Outpatient Behavioral Pro-Fee Services

    Fairview Health Services 4.2company rating

    Service supervisor job in Saint Paul, MN

    As a Supervisor, you will lead the Mental Health Crisis Care team across Emergency Department settings and the EmPATH model of care (Emergency Psychiatric Assessment, Treatment, and Healing). This innovative approach provides rapid, patient-centered stabilization in a calm, therapeutic environment rather than a traditional ED. EmPATH units feature open spaces to reduce stress and encourage engagement, while multidisciplinary teams deliver timely assessment, medication management, and recovery planning. The model emphasizes voluntary participation, minimal restraints, and short stays-typically under 24 hours-resulting in improved outcomes and enhanced satisfaction for patients and staff. This position combines strategic leadership with clinical expertise, ensuring operational excellence, staff development, and high-quality patient care. Key Leadership Responsibilities * Operational Oversight: Direct daily operations for Emergency Department and EmPATH locations, including staffing, scheduling, workflow efficiency, and quality assurance. * Team Leadership: Hire, train, and mentor staff; conduct performance evaluations; foster engagement and professional growth. * Program Development: Anticipate needs, implement creative solutions, and develop new initiatives to improve patient experience and outcomes. * Compliance & Quality: Ensure adherence to regulatory standards and lead quality improvement projects. * Strategic Collaboration: Partner with leadership to enhance clinical systems and drive evidence-based practice. Clinical Responsibilities * Provide direct patient care, including diagnostic evaluations, treatment planning, and psychotherapy. * Collaborate with patients, families, and interdisciplinary teams to deliver individualized, culturally sensitive care. * Maintain accurate documentation and communication with payers. Qualifications * Licensed mental health professional (LMHP) with psychotherapy scope. * Proven leadership experience in behavioral health or crisis care settings. * Strong skills in team management, communication, and problem-solving. * Commitment to evidence-based care and continuous improvement. Minimum Qualifications to Fulfill Job Responsibilities: Required Education * Master's Degree in Psychology, Social Work, Nursing or closely related field Experience * 2 years post licensure experience in mental health and/or chemical dependency treatment experience One of the following License/Certification/Registration * LICSW * Licensed Psychologist (LP), * Licensed Marriage or Family Therapist (LMFT), * or LPCC (Licensed Professional Clinical Counselor (LPCC) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $57k-86k yearly est. Auto-Apply 8d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Saint Paul, MN

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $34k-47k yearly est. 27d ago
  • Emergency Services Mitigation Field Supervisor

    Paul Davis 4.3company rating

    Service supervisor job in Saint Paul, MN

    * Write Scopes/Xactimate Estimates - Bio, board-up, corrosion mitigation, odor, water * Supervise Field Staff - Ensure daily goals are met * Complete new job work orders and send to Internal Project Coordinator for scheduling * Manage labor/material budgets * o Plan out job sites to hit budgets * Contact Project Manager/Estimator & Manage Communication * Complete TPA/Insurance Company guidelines and documentation * Completes Photo Upload to Dropbox or validates completion with Technician - Daily * Quality Assurance - Complete walks as necessary * Obtain Certification of Completion and perform final walk through * o Complete applicable Xactimate Scopes and submit to Tech Specialist * Make initial contact and hold relationship with customer * Track equipment usage on jobs through RMS & MICA * Keep compliance tasks in RMS up to date * Get Work Authorization signed * Keep extra supply of materials in vans * Communicate with Project Coordinator on labor needs * Communicate with adjusters and TPA call centers * Complete punch list items (Less than 2 hours) * Train/Coach/Support Technicians * Ensure RMS is updated daily * Special Tasks Assigned by Operations Manager High Detail Job Accountabilities: * Participates in marketing and business development as the need arises. * Participates in the collection process of payment from customers. * Complete special assignments as requested by Supervisor * Participates in emergency services when an "All hands on deck" scenario arises. * Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole. * Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team. Hours: * A typical shift for this position is 7am - 5pm, Monday - Friday. * However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
    $37k-51k yearly est. 60d+ ago
  • Patient Care Supervisor, Perianesthesia - Ambulatory Surgery Center

    Healthpartners 4.2company rating

    Service supervisor job in Shakopee, MN

    Park Nicollet is looking to hire a Same Day Surgery Center (SDSC) Patient Care Supervisor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Be part of our Same Day Surgery Center Team with locations in Shakopee, Burnsville, Maple Grove, and St. Louis Park. We are looking for a supervisor to support our growing services and infrastructure in our Surgery Center. The position is posted for Shakopee with requirement to travel to the other Same Day Surgery Centers as needed. We have a fast-paced multi-specialty Surgical Center, servicing 6 different Surgical Specialties. Position Summary: Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department. Responsible for coordinating daily operations, staffing, and preparations for surgical needs. Work Schedule: 1.0 FTE M-F; based on business need Variable Shift Lengths Variable Start Times Rotating Late leader as needed Travel to other sites as needed Required Qualifications: Education, Experience or Equivalent Combination: Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required. Pre/Post/PACU experience required. ER/ICU or other Procedural department experience considered. Licensure/ Registration/ Certification: Licensed as a registered nurse by the State of Minnesota. ACLS and PALS Certification Required ASPAN Certification required or willing to obtain within 1 year Knowledge, Skills, and Abilities: Ability to work collaboratively among the surgical services team to join initiatives and alignment to perform as a Highly Reliable Department. Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment. Computer, fax, printer, copy machine, telephone, and other office machines. Preferred Qualifications: Education, Experience or Equivalent Combination: Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred Leadership experience preferred with a proficiency in practice and staff oversight (all Pre/Post RN's and Nursing Assistant positions). Knowledge, Skills, and Abilities: Ability to manage multiple simultaneous tasks and prioritize appropriately. Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies. Ability to communicate clearly, both orally and in writing Ability to lead multidisciplinary teams. Skilled in problem solving techniques and is solution oriented. Skilled in resolving conflict situations including interpersonal, intra/interdepartmental. Ability to be collaborative with others. Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice. Knowledge of infection control practices and their relation to patient care outcomes. Knowledge of specialized equipment. Knowledge of the principles of electrical safety. Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology. Skilled as a change agent Ability to be flexible and tolerant of ambiguous situations. Knowledgeable about customer service tools and principles. Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues. Skilled in analyzing data and ability to use data to make data-based decisions. Ability to perform basic word processing on a computer. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $37k-45k yearly est. Auto-Apply 40d ago
  • Services Supervisor - Corporate Accounts

    Fluid Interiors 3.5company rating

    Service supervisor job in Minneapolis, MN

    Full-time Description The Services Supervisor is responsible for leading a best-in-class service response team. This role is responsible for delivering Fluid Level experience through efficient processes, best practices, and engagement of local service providers (LSPs) and subcontractors. This position looks for innovative opportunities that align with Fluid's strategic initiatives as this team grows. This position will report to the Director of Corporate Accounts and focus primarily on delivering services to the United Health Group (UHG) customer. Responsibilities and Duties: Internal Directs daily work and manages workload of Coordinator team assigned to this account(s) including directing any temporary/admin resources. Onboard and train new team members, including new hires or existing staff that transition to support the account(s). Provides back-up coordination efforts when necessary. Functions as subject-matter expert on Fluid and Customer processes as well as the technology and systems used. Responsible for documentation of key processes with regular updates to support ongoing team training. Ensures service work order accuracy, completeness and timeliness including timely invoicing. Ensures response times are maintained and documented per customer contracts. External Manages escalated issues from the coordination team and LSPs. Brings critical issues to Services Leadership and Director of Corporate Accounts. Responsible for ensuring all relevant data is collected to support reporting requirements and LSP performance metrics for quarterly business reviews (QBRs). Communicate regularly with LSP partners to ensure smooth execution of requests. Endures LSP deliverable quality and response times are maintained by customer contracts. Stays up to date on subcontractor rates, resources, and quality of work. Best Practices Help execute strategic technology and system improvements specific to the team including: Airtable development, training and integration internally and with LSP partners. Fluid Digital Strategy including ERP and other systems Evaluates current processes and systems for opportunities to improve. Works with the team and leadership to facilitate approved changes. Creates and maintains efficient workflow processes and standard work documents. Meets regularly with LSP partners to solicit two-way feedback as well as adherence of contractual requirements. Partner with Project Services Manager to ensure continuity of service approach and engagement on strategic initiatives. Responsible for tracking and analyzing errors including looking for trends and recommending mitigating measures. Participate in review of account financials to help identify where improvements can be made to increase profitability of service requests. Requirements Qualifications & Skills 2-year Associate's degree preferred but not required Strong written and oral communication skills Advanced skills in MS Office highly desired Excellent time management skills Ability to multi-task Organizational and prioritization skills Process-oriented Ability to communicate effectively Excellent customer service skills Requirements 2-3 years of progressive experience in operations, labor partnering and estimating. 2-3 years of experience in contract furniture and project execution. Must be able to lift a minimum of 15 lbs. Must be able to pass a criminal background screening. Must have a valid driver's license. Salary Description Hourly rate between $28 - 34
    $28-34 hourly 1d ago
  • Service Supervisor

    Continental Careers

    Service supervisor job in Lakeville, MN

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Lakeville residential apartment community in Lakeville, MN. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $30.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $30-35 hourly 9d ago
  • Supervisor, Data and Analytics - Financial Services

    Pleasant Consulting

    Service supervisor job in Minneapolis, MN

    As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. This position leads a highly collaborative team of business intelligence analysts and report developers. Support delivery of reporting solutions for process owners. Support delivery of analytical solutions that provide data\-driven insight into business performance, issues, and initiatives. Collaborate with line of business operating areas, OE, and related metrics & insights teams to assess and prioritize business intelligence and reporting needs. Develop and implement business plans, policies, and procedures related to providing business intelligence solutions. Manage implementation and administration of business intelligence reporting tools. Evaluate results within business unit to determine if objectives are being met. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Responsibilities: Works with business intelligence and research analysts to develop solutions for process owners. Collaborates with business areas to asses and prioritize needs. Evaluates results to determine if objectives are met. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non\-recovery employees during a disaster. Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results. Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals. Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved. Qualifications: Preferred Qualifications: Partner with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data & analytics roadmap, and determine the feasibility of those requirements from a technical perspective. Manage the design and development of dashboards that monitor key performance indicators and drive business decisions. Guide discussions on operational analysis and gap reporting to identify defects, opportunities, and efficiencies across teams. Set expectations and SLAs on data availability and own communication around SLA performance. Provide leadership, training, and mentoring opportunities to staff on the effective execution of the approved requirements to launch process for analytical solutions. Required Qualifications: Bachelor's degree and at least 6 years of research or data analytics experience OR, Master's degree and at least 4 years of research or data analytics experience OR, At least 8 years of research or data analytics experience, 1 year of lead experience. Physical Requirements: Normal office environment. Work may extend beyond normal business hours as business needs dictate. This position has direct reports. Yes Describe how this position fits in your organization. As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. Requirements What are the 3\-4 non\-negotiable requirements of this position? \- Leadership experience \- role has direct reports \- Data Analytics background required; experience at least some tools similar to those we use is strongly preferred (SQL, Tableau, Python, Hadoop, Statistics, etc.) \- The scope of this role is large, as it will support our entire Financial Services side of the business, so needing someone that is able to handle that and that is comfortable meeting with Senior Leaders on a frequent basis What are the nice\-to\-have skills? \- Insurance\/Financial Services industry experience would be a plus, but is not required \- Larger company experience, due to scope of role What is exciting about this opportunity? Please include team and company culture. This is a newly created position, supporting our Data Analytics OCI team. OCI = Operations Continuous Improvement; this is a centralized team of BI\/Data Analyst that is highly visible. Doing well in this role could lead to Management opportunities in the future. Diverse team with Analysts ranging from fresh out of college to 20+ years of experience. Is relocation available? Yes, nationwide Is there additional variable compensation? Yes \- 8% annual bonus There is a possibility for sponsorship. No Is this a new position, or a backfill? New Position There is equity in this position. No Work hours are flexible. No This position has direct reports. Yes "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"628586261","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Insurance"},{"field Label":"City","uitype":1,"value":"Minneapolis"},{"field Label":"State\/Province","uitype":1,"value":"MN"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"55407"}],"header Name":"Supervisor, Data and Analytics \- Financial Services","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********01213014","attach Arr":[],"custom Template":"4","is CandidateLoginEnabled":false,"job Id":"**********02179142","FontSize":"16","location":"Minneapolis","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $44k-69k yearly est. 60d+ ago
  • Emergency Services Supervisor

    Cornerstone Advocacy Service

    Service supervisor job in Minneapolis, MN

    Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer. Powered by JazzHR AIhI6PgRMj
    $52k-56k yearly 5d ago
  • Enterprise Applications and Services Director

    University of Wisconsin Stout 4.0company rating

    Service supervisor job in River Falls, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Enterprise Applications and Services DirectorJob Category:LimitedEmployment Type:RegularJob Profile:IT Director I (C) Job Duties: POSITION SUMMARY: Develops and directs the implementation of strategic plans for information technology (IT) functional department(s), unit(s), or program(s) to ensure that resources are utilized to provide effective administrative, research, outreach, and/or instructional information technology services. May directly manage IT services. This position also supervises and trains staff, develops and implements training programs including onboarding for new employees, and fosters professional development. It oversees the management of the IT Applications and Services unit, analyzes workflows to improve operational efficiency, and assigns staff to cross-functional teams, committees, and work groups. Additionally, the role supports and leads the development, implementation, and maintenance of IT applications and services, including enterprise systems, web platforms, and data reporting tools. RESPONSIBILITIES: Directs strategic information technology planning initiatives and establishes objectives for IT functional department(s), unit(s), or program(s) to ensure appropriate use of financial, administrative, and staffing resources in alignment with the strategic plan. Develops and enforces operating policies and procedures to ensure compliance with institutional policies, technology standards, Universities of Wisconsin policies, and applicable state and federal regulations including HIPAA, FERPA, and PCI. Exercises supervisory authority, including hiring, performance management, training, professional development, discipline, and oversight of at least 7.0 full-time equivalent (FTE) employees. Manages unit budgets and financial operations and serves as the primary liaison with external vendors and internal stakeholders. Oversee the development, implementation, maintenance, and upgrades of enterprise applications and services, including the PeopleSoft Student Administration System, University website, data warehouses, and reporting tools. Provides leadership and oversight of Falcon user account management. Leads IT governance and data stewardship efforts in collaboration with the University divisions and subject matter experts. Coordinates cross-functional project teams and represents the unit on the University committees and councils. Organizes and facilitates stakeholder engagement activities, including status meetings, documentation, and follow-up on action items. Analyzes IT workflows and implements process improvements to enhance unit efficiency. Remains current with technology trends and the use of technology in higher education. Oversee the collection and analysis of stakeholder requirements to inform system development and enhancements. Directs the creation and maintenance of system documentation. Frequently assists the division's IT director in advising institutional or divisional leadership on information technology operations and business models. Key Job Responsibilities: May perform manager functions Frequently assists the division's IT director in advising institutional or divisional leadership on information technology operations and business models Serves as a liaison representing the interests of the unit to internal and external stakeholders May develop and audit the unit budget and/or financials Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Directs strategic information technology planning initiatives and establishes objectives for IT functional department(s), unit(s), or program(s) to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan KNOWLEDGE, SKILLS AND ABILITIES Required Qualifications: Four-year degree in Information Systems, Computer Science, Management or related field Effective leadership skills including the ability to motivate others in a team environment Ability to supervise and manage a variety of technical staff and projects simultaneously Experience as a team lead in an IT or software development environment Knowledge of effective management, supervisory, problem solving, and leadership techniques required to supervise professional staff Knowledge of the principles of project management, estimation, change control, and project plan development and implementation Knowledge of budget management Effective oral and written communication skills Preferred Qualifications: Post graduate degree in Information Systems, Computer Science, Management or related field Experience supervising technical staff in an IT or software development environment Software development experience including software development life cycle Experience with ERP or CRM systems including PeopleSoft or Workday Experience with Learning Management Systems such as Canvas Experience working in a Higher Education environment ITSM or Project Management certification Department: Information Technology Services How to Apply: Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide: Resume Letter of interest specifying qualifications and experience (cover letter) Inquiries should be addressed to: John Murphy Search Chair ******************** Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before December 7, 2025. Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 6.95%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to: ********************************************************************* UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at ************. Confidentiality of Applicant Materials The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7). Title IX Notice As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF's Title IX Coordinator at ****************; the Department of Education's Office for Civil Rights; or both. For more information, please see uwrf.edu/title IX. Criminal Background Check and Reference Check Policy Employment will require a criminal background check. It will also require you, your most recent employer, and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275. Annual Security and Fire Safety Report (Clery Act) The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at ****************************************************** or call University Police at ************ for a paper copy. Reasonable Accommodations UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability, contact *********** or ************. Academic Freedom & Freedom of Expression The University is committed to academic freedom and freedom of expression, and provides all members of the University community the broadest possible latitude to explore ideas and to speak, write, listen, challenge and learn, pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $69k-92k yearly est. Auto-Apply 48d ago
  • Supervisor - Facilities Management

    Mayo Clinic 4.8company rating

    Service supervisor job in Red Wing, MN

    Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices. Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate's degree in business related field and 5 years' experience supervising/leading diverse teams OR High School diploma/GED and 7 years' experience supervising/leading diverse teams. Bachelor's degree in business related field preferred. Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary. Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue. Lean management and/or six sigma experience helpful.
    $87k-151k yearly est. Auto-Apply 14d ago
  • Senior Digital Campaign Supervisor

    HR Anew

    Service supervisor job in Bloomington, MN

    About Tunheim For over 30 years, Tunheim has guided clients through complex changes, emphasizing the importance of being understood and engaging with stakeholders effectively. At Tunheim, we offer a flexible remote/hybrid work environment, generous Personal Time Off (PTO) and holiday policies, and various perks, including tickets to Minnesota's top sports events. Tunheim Vision To better life by working with clients who want to be understood, being a place where exceptional talent are challenged and grow, and together we move the world forward. Tunheim Mission To bring our collective best to transform our client relationships with their stakeholders. Tunheim Diversity and Equal Opportunity Employer Statement At Tunheim, we embrace diversity and foster an inclusive workplace where everyone's contributions are valued. We are committed to providing equal opportunities for all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. Tunheim Core Values Accountability: We hold ourselves responsible for our actions and outcomes. Collective Best: We believe in the power of collaboration and teamwork to achieve excellence. Growth Driven: We are committed to continuous learning and development. Passion: We are driven by enthusiasm and dedication to our work. Primary Role Summary As a Senior Digital Campaign Supervisor, you will play a pivotal role in developing and executing digital strategies for our diverse clientele, to include public affairs/advocacy, commercial and non-profit clients. From ideation to analysis, you will work collaboratively with client service account teams, leveraging your expertise in content marketing, Search Engine Optimization (SEO), email marketing, social media marketing, digital advertising, and analytics. You will drive strategy and execution for digital advocacy campaigns, and a significant portion of your work will support our public affairs practice. Your responsibilities will encompass creating compelling content, managing digital campaigns, analyzing metrics, and contributing to new business development. Responsibilities Stewardship: Collaborate with client service account teams to support integrated digital campaigns. Develop and execute digital content strategies for various clients across different industries and sectors, including public affairs/advocacy, commercial and non-profit. Manage social channels for clients, including community management. Contribute to new business prospecting and development. Work with client service teams to identify and capitalize on organic growth opportunities. Technical Performance and Precision: Create and curate digital content strategy and execution for multiple clients, including consumer, business, and public issue campaigns. Analyze data analytics and measure digital campaign effectiveness, providing insights for optimization. Contribute to Tunheim's digital and social marketing efforts. Customer Experience: Foster strong client relationships by providing proactive communication and exceptional service. Act as a trusted advisor to clients, offering strategic insights and recommendations to achieve their business objectives. Collaborate with internal teams to ensure client expectations are met and exceeded. Participate in client meetings and presentations, effectively conveying digital strategies and campaign results. Continuously seek feedback from clients to drive improvements and optimize campaign performance. Manage the measurement and reporting of outreach initiatives. Learning and Growth: Stay abreast of industry trends and best practices. Continuously enhance skills in digital marketing, including content marketing, SEO, email marketing and digital advertising. Actively participate in professional development opportunities. Qualifications Personal Skills and Abilities Excellent interpersonal and communication abilities, effective in both verbal and written forms, welcoming diverse perspectives and fostering inclusive dialogues. Robust project coordination skills, capable of navigating multiple projects with varying timelines while considering team capacities and individual strengths. Versatile in using digital tools and platforms, including those for audience insights, content management, and marketing analytics, valuing collaborative learning and knowledge sharing. Experience in leading strategy and execution for political or policy advocacy campaigns. Experience and knowledge of digital public affairs or political tactics, including the use of advocacy platforms and tools. Experience and understanding of segmented audience targeting for issues-based advocacy. Up to date on current events and has a keen understanding of the policymaking and legislative process. Team-oriented, with a strong belief in collaborative success and valuing the contributions of all team members. Self-driven, with a meticulous approach to tasks and a commitment to high ethical standards. Flexible and adaptable, ready to adjust to changing priorities and workloads while maintaining a supportive team environment. Eager for personal and professional development, with a mindset towards continuous learning and improvement. Skilled in prioritizing and efficiently executing tasks, thriving in dynamic and fast-paced settings. Adaptable to evolving work demands, demonstrating resilience and a positive attitude towards change. Proficient in meeting deadlines, maintaining professionalism, and managing stress during peak periods, with a focus on well-being and team support. Strong analytical and research capabilities, with an emphasis on inclusive problem-solving approaches. Demonstrated efficiency in task management and critical thinking, ready to tackle challenges creatively and collaboratively. Education and Experience Bachelor's degree or equivalent experience in communications, public relations, marketing, business, or a related field. Equivalent work experience may be considered. 7+ years of experience in content marketing, SEO, email marketing, social media marketing, marketing analytics and digital advertising. Experience in agency or political campaign settings preferred. Digital design and video production experience are highly desired. Strong analytical research skills and ability to analyze content and solve problems effectively. Ability to maintain professionalism under pressure and meet deadlines consistently. Experience planning and executing digital campaigns. Strong project management experience and ability to manage multiple deadlines and projects. Experience managing budgets is a plus. Technology and Equipment Advanced experience using digital platforms and tools including content management systems, keyword research, social listening, marketing analytics, and technology systems including but not limited to: Zoom, Microsoft Teams, and Mailchimp. Advanced expert knowledge, skills, and abilities using Microsoft Office, Adobe Pro, and other related data management systems used to perform work assignments and communicate with internal and external customers. Must have a private and secure home office space. You will be provided with a laptop. You will be expected to provide your own cell phone and service; up to $50/month is expensable. Ability to use the internet for research, communications, training, and portal with minimal outages. Travel While regular travel is not anticipated, there may be an occasional trip for Tunheim or a client. Language Skills Ability to read, analyze, and interpret documents such as policies, procedure manuals, research information, review articles, and various periodicals. Ability to speak effectively and present information to all levels of internal and external customers. Ability to author routine reports and correspondence. Ability to resolve and respond to common inquiries or complaints from all customers. Physical Demands Required to sit or stand for extended periods. Intermittent physical activity includes bending, reaching, lifting/moving (up to 25 pounds), manual dexterity, handling or feeling tools or controls, standing, climbing stairs, kneeling or stooping, and talking and hearing. The physical demands described here represent those that an employee must meet to successfully perform this position's essential functions. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Supervise Others This position may mentor, coach, and supervise others. Work Environment The ability to work in a progressive entrepreneurial environment is required. Must be self-motivated, able to work independently, and responsible for the assigned workload. Disclaimer This position description is not intended to be a contract between Tunheim Partners and the employee hired to perform the duties of this position. The document is not intended to list every task an employee in this position could be required to complete. Tunheim Partners reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
    $43k-78k yearly est. 60d+ ago
  • Plant Engineering, Senior Supervisor

    3M 4.6company rating

    Service supervisor job in Cottage Grove, MN

    Job Title Senior Supervisor, Plant Engineering* At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role As a Senior Supervisor, Plant Engineering* you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Creating and maintaining a safe, healthy and sustainable workplace through active and visible leadership. Develop self and others at multiple levels of the organization, continually improving and striving for excellence through supervision, recognition, policy and CBA administration, regulatory/safety/legal compliance. Coach at all levels of the organization for improvement. Implementing and ensuring use of a Reliability Framework and Asset Management System to drive continual improvements in Safety, Planning, Employee Training & Engagement and overall equipment reliability & effectiveness. Collaborating with cross functional partners such as our Business Managers, Operations, Engineering, Quality, Supply Chain, EHS, and Human Resources to improve efficiency and effectiveness of the organization. Lead by example as a member of the plant leadership team through driving solutions on topics including, but not limited to providing mechanisms to support alternative shifts, such as supervisory coverage, on-call rotations, and serving as a plant management representative for plant engineering. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's Degree or higher (completed and verified prior to the start) from an accredited institution AND three (3) years previous leadership, supervisory and/or management experience in a private, public, government or military environment. OR High School Diploma or higher (completed and verified prior to the start) from an accredited institution AND six (6) years previous leadership, supervisory and/or management experience in a private, public, government or military environment. Additional qualifications that could help you succeed even further in this role include: Secondary Degree or higher in Engineering or related Technical Field (completed and verified prior to start) from an accredited institution preferred. Five (5) years of manufacturing maintenance/reliability experience in a private, public, government or military environment. Experience coaching, mentoring and developing Supervisors as well as their peers and influencing higher levels of the organization. Experience with Root Cause Analysis and Lean/Continuous Improvement. Basic understanding of Environmental and Regulatory Compliance, NFPA, and OSHA standards. Certified Reliability Leader (CRL), Certified Maintenance Manager, Certified Maintenance Reliability Professional, RE or CAMA certification. Experience leading in a Union Environment. Work location: Cottage Groove, MN. Travel: May include up to 5% domestic/international Relocation Assistance: May be authorized. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum. To comply with these laws, 3M must help assess candidates' U.S. person status. The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 09/11/2025 To 10/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Global Security Operations Center (GSOC) Supervisor

    Job Listingsallied Universal

    Service supervisor job in Eden Prairie, MN

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Starting Pay: $28.75 / hour paid WEEKLY with DailyPay options MUST be 21+ years of age Competitive benefits such as medical, dental, vision, and basic life insurance! Allied Universal is hiring a Global Security Operations Center (GSOC) Supervisor. The Global Security Operations Center (GSOC) Supervisor maintains full accountability for the GSOC and its personnel, systems, and procedures to ensure effective and timely response to alarms, calls of distress, incidents, and other activities. RESPONSIBILITIES: Serve as the liaison between the GSOC, Contract Security Management, and Global Security Management Develop and direct the functions, processes, and operations of the GSOC and ensures policies, procedures, and objectives align with client goals Perform analysis, planning, and provide direction to ensure that the GSOC is delivering maximum value to the business Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the GSOC Develop GSOC functionality and assist in identifying new technologies and upgrades for existing systems Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems Motivates, coaches, and provides leadership to the GSOC staff to develop direct reports Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc. Provides feedback to both client and contract security management to mitigate failures and improve performance Serve as a point of escalation for any inter-company customer service issues related to the GSOC operations Perform on-call duty (includes after-hours, weekends, holidays) to take appropriate action on staff questions and issues Develop and monitor intelligence sources to identify potential threats or incidents which may target the client Develop and monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements Perform supervisory/managerial responsibilities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities and perform performance appraisals Create and deliver security presentations, reports, and participate in required meetings Perform other duties as assigned by the Contract Security Account Manager or Global Security Management QUALIFICATIONS (MUST HAVE): High school diploma or equivalent Minimum of two (2) years of supervisory/management experience Minimum of one (1) year of working in a Security Operations Center or closely related operation Work history to include each the following: Ability to prioritize workload based on urgency; able to delegate tasks and communicate to a range of audiences Demonstrated analytic and critical thinking skills Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications Demonstration of strong computer skills Excellent oral and written communication skills Excellent analytical and problem-solving skills Superior customer service skills Ability to coach, mentor, and motivate direct reports Active listening skills Ability to assess and evaluate situations effectively Attention to detail Proficient computer skills to include Microsoft Office (Word, Excel, PowerPoint) and ability to quickly learn multiple computer software programs Ability to research, investigate, and compile information Planning and organizing skills Ability to mediate conflict with tact, diplomacy Ability to critically think and conduct analyses in a dynamic environment; able to adapt to changing priorities PREFERRED QUALIFICATIONS (NICE TO HAVE): Prior experience supervising or managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related call center environment Military experience College degree in management, criminal justice, or related field of study BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal day Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1499805
    $28.8 hourly Auto-Apply 7d ago
  • Supervisor - Facilities Management

    Mayo Healthcare 4.0company rating

    Service supervisor job in Red Wing, MN

    Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices. Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate's degree in business related field and 5 years' experience supervising/leading diverse teams OR High School diploma/GED and 7 years' experience supervising/leading diverse teams. Bachelor's degree in business related field preferred. Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary. Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue. Lean management and/or six sigma experience helpful.
    $36k-55k yearly est. Auto-Apply 14d ago
  • Emergency Services Mitigation Field Supervisor

    Paul Davis Restoration 4.3company rating

    Service supervisor job in Saint Paul, MN

    Write Scopes/Xactimate Estimates - Bio, board-up, corrosion mitigation, odor, water Supervise Field Staff - Ensure daily goals are met Complete new job work orders and send to Internal Project Coordinator for scheduling Manage labor/material budgets o Plan out job sites to hit budgets Contact Project Manager/Estimator & Manage Communication Complete TPA/Insurance Company guidelines and documentation Completes Photo Upload to Dropbox or validates completion with Technician - Daily Quality Assurance - Complete walks as necessary Obtain Certification of Completion and perform final walk through o Complete applicable Xactimate Scopes and submit to Tech Specialist Make initial contact and hold relationship with customer Track equipment usage on jobs through RMS & MICA Keep compliance tasks in RMS up to date Get Work Authorization signed Keep extra supply of materials in vans Communicate with Project Coordinator on labor needs Communicate with adjusters and TPA call centers Complete punch list items (Less than 2 hours) Train/Coach/Support Technicians Ensure RMS is updated daily Special Tasks Assigned by Operations Manager High Detail Job Accountabilities: Participates in marketing and business development as the need arises. Participates in the collection process of payment from customers. Complete special assignments as requested by Supervisor Participates in emergency services when an “All hands on deck” scenario arises. Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole. Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team. Hours: A typical shift for this position is 7am - 5pm, Monday - Friday. However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $37k-51k yearly est. Auto-Apply 60d+ ago
  • Patient Care Supervisor, Perianesthesia - Ambulatory Surgery Center

    Healthpartners 4.2company rating

    Service supervisor job in Shakopee, MN

    Park Nicollet is looking to hire a Same Day Surgery Center (SDSC) Patient Care Supervisor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Be part of our Same Day Surgery Center Team with locations in Shakopee, Burnsville, Maple Grove, and St. Louis Park. We are looking for a supervisor to support our growing services and infrastructure in our Surgery Center. The position is posted for Shakopee with requirement to travel to the other Same Day Surgery Centers as needed. We have a fast-paced multi-specialty Surgical Center, servicing 6 different Surgical Specialties. Position Summary: Under the direction of the Clinical Nursing Director and/or Nurse Manager, the Patient Care Supervisor has direct authority for daily operations of the unit/department. Responsibilities of this position include activities such as hiring, staff development, performance management and evaluation, disciplinary actions, and scheduling. The Patient Care Supervisor manages and evaluates aspects of patient care delivery, including staff resources, productivity, patient safety, and care quality. Will work variable shifts, as needed to complete responsibilities and meet the needs of the patient care unit. This position will assist in identification of goals and has shared responsibility with the Manager and Director for process improvements on the unit/department. Responsible for coordinating daily operations, staffing, and preparations for surgical needs. Work Schedule: * 1.0 FTE * M-F; based on business need * Variable Shift Lengths * Variable Start Times * Rotating Late leader as needed * Travel to other sites as needed Required Qualifications: * Education, Experience or Equivalent Combination: * Baccalaureate degree in Nursing or AD in Nursing and Baccalaureate degree in related field required. * Pre/Post/PACU experience required. ER/ICU or other Procedural department experience considered. * Licensure/ Registration/ Certification: * Licensed as a registered nurse by the State of Minnesota. * ACLS and PALS Certification Required * ASPAN Certification required or willing to obtain within 1 year * Knowledge, Skills, and Abilities: * Ability to work collaboratively among the surgical services team to join initiatives and alignment to perform as a Highly Reliable Department. * Familiarity with/awareness of equipment used in patient care may include but is not limited to syringes, IV poles, suction machines, BP equipment, stethoscope, feeding pumps, IV pumps, catheter tubes, heating/cooling devices, restraints, computers, wheelchairs, carts, scales, commodes, beds (regular and alternative), shower chairs, Hoyer lift, audiovisual equipment, oximeter's, call lights, Vocera, pagers, Pyxis medication dispensing systems, telemetry battery packs, cardiac monitors, and surgical equipment. * Computer, fax, printer, copy machine, telephone, and other office machines. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Quality Improvement experience (Unit Based Quality Team, committee experience, and/or specific quality improvement project participation) preferred * Leadership experience preferred with a proficiency in practice and staff oversight (all Pre/Post RN's and Nursing Assistant positions). * Knowledge, Skills, and Abilities: * Ability to manage multiple simultaneous tasks and prioritize appropriately. * Ability to establish and maintain effective working relationships with all levels of staff and other disciplines, patients, family members, physicians, public, and external agencies. * Ability to communicate clearly, both orally and in writing * Ability to lead multidisciplinary teams. * Skilled in problem solving techniques and is solution oriented. * Skilled in resolving conflict situations including interpersonal, intra/interdepartmental. * Ability to be collaborative with others. * Knowledge of current nursing practices and techniques. Utilizes nursing research to drive changes in nursing practice. * Knowledge of infection control practices and their relation to patient care outcomes. * Knowledge of specialized equipment. * Knowledge of the principles of electrical safety. * Knowledge of the principles of anatomy, physiology, disease process, pharmacology, and psychology. * Skilled as a change agent * Ability to be flexible and tolerant of ambiguous situations. * Knowledgeable about customer service tools and principles. * Knowledge of health care systems and principles of continuum of care, utilization, and resource management issues. * Skilled in analyzing data and ability to use data to make data-based decisions. * Ability to perform basic word processing on a computer. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $37k-45k yearly est. Auto-Apply 41d ago
  • Emergency Services Supervisor

    Cornerstone Advocacy Service

    Service supervisor job in Bloomington, MN

    Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.
    $52k-56k yearly Auto-Apply 60d+ ago
  • Supervisor - Facilities Management

    Mayo Clinic Health System 4.8company rating

    Service supervisor job in Red Wing, MN

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices. Qualifications Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate's degree in business related field and 5 years' experience supervising/leading diverse teams OR High School diploma/GED and 7 years' experience supervising/leading diverse teams. Bachelor's degree in business related field preferred. Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary. Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue. Lean management and/or six sigma experience helpful. Exemption Status Exempt Compensation Detail $81,286.40 - $122,033.60 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday day time hours. Weekend or after hours as needed to support department needs. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Stephanie Robinson
    $81.3k-122k yearly 14d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Woodbury, MN?

The average service supervisor in Woodbury, MN earns between $36,000 and $85,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Woodbury, MN

$55,000

What are the biggest employers of Service Supervisors in Woodbury, MN?

The biggest employers of Service Supervisors in Woodbury, MN are:
  1. Minnesota State Fair
  2. Allina Health
  3. Fairview Health Services
  4. Dolphin Group Companies
  5. Highmark
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