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The differences between service technician associates and commercial service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service technician associate and a commercial service technician. Additionally, a commercial service technician has an average salary of $49,463, which is higher than the $49,003 average annual salary of a service technician associate.
The top three skills for a service technician associate include customer service, troubleshoot and customer satisfaction. The most important skills for a commercial service technician are OSHA, service vehicle, and ladders.
Service technician associates develop written technical correspondences via the internet on a corporate website. They create print queues on the print server and set up printers on the user's workstations. They examine customer's units for potentially defective parts causing impairment of proper equipment uptime. They help customers configure internet connections. They maintain up-to-date knowledge of publishing modification and retrofits to help customers maximize equipment uptime. Also, they must have the traits of physical strength, mechanical skills, and dexterity.
A commercial service technician is responsible for maintaining and repairing mechanical equipment and machinery for private households and commercial establishments. Commercial service technicians inspect the conditions and stability of mechanical components to identify defects and possible part replacements. They also install and assemble equipment, requiring them to have critical analysis to follow blueprints and schematics. A commercial service technician must have excellent mechanical and organizational skills, especially in recommending efficient resources and prevent breakdown reoccurrence.
Service technician associates and commercial service technicians have different pay scales, as shown below.
| Service Technician Associate | Commercial Service Technician | |
| Average salary | $49,003 | $49,463 |
| Salary range | Between $27,000 And $87,000 | Between $33,000 And $74,000 |
| Highest paying City | Boston, MA | Broken Arrow, OK |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | Meta | SoCalGas |
| Best paying industry | - | Energy |
There are a few differences between a service technician associate and a commercial service technician in terms of educational background:
| Service Technician Associate | Commercial Service Technician | |
| Most common degree | Bachelor's Degree, 54% | Associate Degree, 29% |
| Most common major | Business | Heating And Air Conditioning |
| Most common college | - | - |
Here are the differences between service technician associates' and commercial service technicians' demographics:
| Service Technician Associate | Commercial Service Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 67.7% Female, 32.3% | Male, 96.6% Female, 3.4% |
| Race ratio | Black or African American, 5.7% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 1.8% White, 72.3% American Indian and Alaska Native, 0.8% | Black or African American, 5.0% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 73.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |