Post job

Service technician associate vs commercial service technician

The differences between service technician associates and commercial service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service technician associate and a commercial service technician. Additionally, a commercial service technician has an average salary of $49,463, which is higher than the $49,003 average annual salary of a service technician associate.

The top three skills for a service technician associate include customer service, troubleshoot and customer satisfaction. The most important skills for a commercial service technician are OSHA, service vehicle, and ladders.

Service technician associate vs commercial service technician overview

Service Technician AssociateCommercial Service Technician
Yearly salary$49,003$49,463
Hourly rate$23.56$23.78
Growth rate8%8%
Number of jobs92,138216,958
Job satisfaction--
Most common degreeBachelor's Degree, 54%Associate Degree, 29%
Average age4444
Years of experience1212

What does a service technician associate do?

Service technician associates develop written technical correspondences via the internet on a corporate website. They create print queues on the print server and set up printers on the user's workstations. They examine customer's units for potentially defective parts causing impairment of proper equipment uptime. They help customers configure internet connections. They maintain up-to-date knowledge of publishing modification and retrofits to help customers maximize equipment uptime. Also, they must have the traits of physical strength, mechanical skills, and dexterity.

What does a commercial service technician do?

A commercial service technician is responsible for maintaining and repairing mechanical equipment and machinery for private households and commercial establishments. Commercial service technicians inspect the conditions and stability of mechanical components to identify defects and possible part replacements. They also install and assemble equipment, requiring them to have critical analysis to follow blueprints and schematics. A commercial service technician must have excellent mechanical and organizational skills, especially in recommending efficient resources and prevent breakdown reoccurrence.

Service technician associate vs commercial service technician salary

Service technician associates and commercial service technicians have different pay scales, as shown below.

Service Technician AssociateCommercial Service Technician
Average salary$49,003$49,463
Salary rangeBetween $27,000 And $87,000Between $33,000 And $74,000
Highest paying CityBoston, MABroken Arrow, OK
Highest paying stateMassachusettsHawaii
Best paying companyMetaSoCalGas
Best paying industry-Energy

Differences between service technician associate and commercial service technician education

There are a few differences between a service technician associate and a commercial service technician in terms of educational background:

Service Technician AssociateCommercial Service Technician
Most common degreeBachelor's Degree, 54%Associate Degree, 29%
Most common majorBusinessHeating And Air Conditioning
Most common college--

Service technician associate vs commercial service technician demographics

Here are the differences between service technician associates' and commercial service technicians' demographics:

Service Technician AssociateCommercial Service Technician
Average age4444
Gender ratioMale, 67.7% Female, 32.3%Male, 96.6% Female, 3.4%
Race ratioBlack or African American, 5.7% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 1.8% White, 72.3% American Indian and Alaska Native, 0.8%Black or African American, 5.0% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 73.2% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between service technician associate and commercial service technician duties and responsibilities

Service technician associate example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Perform vendor, internal, and client SLA performance meetings and problem identification and resolution.
  • Serve as liaison to DDS staff involve in the coordination of the medical examination process.
  • Install power relate equipment - batteries, cables, breakers, bus bars, rectifiers, earth quake bracing.
  • Evaluate PC readiness for technology implementations, upgrades and migrations.
  • Include regularly schedule maintenance, safety recalls, computerize alignments, electrical and on-board computer module diagnosis using Audi diagnostic software.
  • Show more

Commercial service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Repair dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.
  • Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including seal system repairs.
  • Perform in-home troubleshooting and repairs on consumer appliances.
  • service, install and maintenance on commercial hvac/r
  • Repair outdoor grills and clean window A/C units.
  • Show more

Service technician associate vs commercial service technician skills

Common service technician associate skills
  • Customer Service, 36%
  • Troubleshoot, 12%
  • Customer Satisfaction, 11%
  • SQL, 5%
  • Technical Service, 4%
  • Customer Support, 4%
Common commercial service technician skills
  • OSHA, 15%
  • Service Vehicle, 14%
  • Ladders, 12%
  • Service Calls, 11%
  • PSI, 10%
  • Customer Satisfaction, 10%

Browse installation, maintenance and repair jobs