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The differences between service technician associates and maintenance technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician associate, becoming a maintenance technician takes usually requires 2-4 years. Additionally, a service technician associate has an average salary of $49,003, which is higher than the $43,293 average annual salary of a maintenance technician.
The top three skills for a service technician associate include customer service, troubleshoot and customer satisfaction. The most important skills for a maintenance technician are plumbing, HVAC, and hand tools.
Service technician associates develop written technical correspondences via the internet on a corporate website. They create print queues on the print server and set up printers on the user's workstations. They examine customer's units for potentially defective parts causing impairment of proper equipment uptime. They help customers configure internet connections. They maintain up-to-date knowledge of publishing modification and retrofits to help customers maximize equipment uptime. Also, they must have the traits of physical strength, mechanical skills, and dexterity.
Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.
Service technician associates and maintenance technicians have different pay scales, as shown below.
| Service Technician Associate | Maintenance Technician | |
| Average salary | $49,003 | $43,293 |
| Salary range | Between $27,000 And $87,000 | Between $31,000 And $59,000 |
| Highest paying City | Boston, MA | Richmond, CA |
| Highest paying state | Massachusetts | Rhode Island |
| Best paying company | Meta | Anheuser-Busch |
| Best paying industry | - | Manufacturing |
There are a few differences between a service technician associate and a maintenance technician in terms of educational background:
| Service Technician Associate | Maintenance Technician | |
| Most common degree | Bachelor's Degree, 54% | High School Diploma, 34% |
| Most common major | Business | Electrical Engineering Technology |
| Most common college | - | - |
Here are the differences between service technician associates' and maintenance technicians' demographics:
| Service Technician Associate | Maintenance Technician | |
| Average age | 44 | 47 |
| Gender ratio | Male, 67.7% Female, 32.3% | Male, 95.7% Female, 4.3% |
| Race ratio | Black or African American, 5.7% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 1.8% White, 72.3% American Indian and Alaska Native, 0.8% | Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 18.2% Asian, 4.6% White, 60.4% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 1% | 2% |