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Service technician vs generation technician

The differences between service technicians and generation technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician, becoming a generation technician takes usually requires 2-4 years. Additionally, a generation technician has an average salary of $40,580, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a service technician include plumbing, customer service and preventative maintenance. The most important skills for a generation technician are preventive maintenance, customer service, and safety standards.

Service technician vs generation technician overview

Service TechnicianGeneration Technician
Yearly salary$40,379$40,580
Hourly rate$19.41$19.51
Growth rate8%5%
Number of jobs254,533154,565
Job satisfaction--
Most common degreeAssociate Degree, 29%Associate Degree, 32%
Average age4447
Years of experience124

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

What does a generation technician do?

A generation technician specializes in performing systems installations and maintenance, ensuring efficiency and smooth workflow. Their responsibilities include providing support to clients and fellow company employees, troubleshooting errors, performing repairs and replacements, and referring clients to other services when necessary. They may also perform regular maintenance checks, fixing or cleaning systems and components as needed. Furthermore, a generation technician typically works in a team setting, requiring an active communication line for a smooth and efficient workflow.

Service technician vs generation technician salary

Service technicians and generation technicians have different pay scales, as shown below.

Service TechnicianGeneration Technician
Average salary$40,379$40,580
Salary rangeBetween $28,000 And $57,000Between $28,000 And $56,000
Highest paying CityRichmond, CALos Angeles, CA
Highest paying stateHawaiiAlaska
Best paying companyIBMWestinghouse Appliances Australia
Best paying industryTechnologyAutomotive

Differences between service technician and generation technician education

There are a few differences between a service technician and a generation technician in terms of educational background:

Service TechnicianGeneration Technician
Most common degreeAssociate Degree, 29%Associate Degree, 32%
Most common majorBusinessAutomotive Technology
Most common college--

Service technician vs generation technician demographics

Here are the differences between service technicians' and generation technicians' demographics:

Service TechnicianGeneration Technician
Average age4447
Gender ratioMale, 89.2% Female, 10.8%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 4.2% Hispanic or Latino, 19.0% Asian, 4.5% White, 60.1% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service technician and generation technician duties and responsibilities

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Generation technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Refurbish, modify, and maintain living systems of recreational vehicles including plumbing, HVAC, refrigeration, and electrical systems.
  • Maintain a safe work environment and ensure compliance with OSHA regulations.
  • Climb up framework or ladders to position, fit or secure parts.
  • Maintain an accident-free safety record by ensuring all actions perform are in accordance with safety and OSHA standards.
  • Computerize electronic pneumatic devices relate to HVAC control.
  • Show more

Service technician vs generation technician skills

Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%
Common generation technician skills
  • Preventive Maintenance, 10%
  • Customer Service, 9%
  • Safety Standards, 6%
  • Work Ethic, 5%
  • Diesel Engines, 4%
  • OSHA, 4%

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