Post job

Service technician vs master technician

The differences between service technicians and master technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician, becoming a master technician takes usually requires 1-2 years. Additionally, a master technician has an average salary of $97,027, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a service technician include plumbing, customer service and preventative maintenance. The most important skills for a master technician are strong customer service, customer vehicles, and engine performance.

Service technician vs master technician overview

Service TechnicianMaster Technician
Yearly salary$40,379$97,027
Hourly rate$19.41$46.65
Growth rate8%1%
Number of jobs254,533137,644
Job satisfaction--
Most common degreeAssociate Degree, 29%Associate Degree, 33%
Average age4440
Years of experience122

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

What does a master technician do?

A Master Technician diagnoses and repairs vehicles accurately within a reasonable time frame and quality. Their primary duties include the maintenance of vehicles to ensure proper performance, repairing of individual parts, and replacement of entire systems.

Service technician vs master technician salary

Service technicians and master technicians have different pay scales, as shown below.

Service TechnicianMaster Technician
Average salary$40,379$97,027
Salary rangeBetween $28,000 And $57,000Between $62,000 And $150,000
Highest paying CityRichmond, CASan Francisco, CA
Highest paying stateHawaiiWashington
Best paying companyIBMTeradata
Best paying industryTechnology-

Differences between service technician and master technician education

There are a few differences between a service technician and a master technician in terms of educational background:

Service TechnicianMaster Technician
Most common degreeAssociate Degree, 29%Associate Degree, 33%
Most common majorBusinessAutomotive Technology
Most common college--

Service technician vs master technician demographics

Here are the differences between service technicians' and master technicians' demographics:

Service TechnicianMaster Technician
Average age4440
Gender ratioMale, 89.2% Female, 10.8%Male, 91.7% Female, 8.3%
Race ratioBlack or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%Black or African American, 9.8% Unknown, 4.2% Hispanic or Latino, 19.2% Asian, 5.0% White, 61.0% American Indian and Alaska Native, 0.8%
LGBT Percentage1%2%

Differences between service technician and master technician duties and responsibilities

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Master technician example responsibilities.

  • Manage daily repair activities for high-volume Honda repair facility.
  • Diagnose, estimate and repair Toyota cars and trucks, quality control.
  • Plan and perform maintenance, troubleshooting and repair on a variety of BMW brand motorcycles.
  • Diagnose, inspect and repair air conditioning and heating (HVAC) problems on manual and automatic systems.
  • Attend necessary Toyota classes in order to excel in diagnosing and repairing all emerging models of the Toyota products.
  • Perform all aspects of repairs, including but not limit to engines, drive trains, brakes and HVAC systems.
  • Show more

Service technician vs master technician skills

Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%
Common master technician skills
  • Strong Customer Service, 29%
  • Customer Vehicles, 20%
  • Engine Performance, 5%
  • Maintenance Services, 4%
  • ASE, 3%
  • Diagnostic Equipment, 2%

Browse installation, maintenance and repair jobs