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Service technician vs preventive maintenance technician

The differences between service technicians and preventive maintenance technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician, becoming a preventive maintenance technician takes usually requires 2-4 years. Additionally, a preventive maintenance technician has an average salary of $40,935, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a service technician include plumbing, customer service and preventative maintenance. The most important skills for a preventive maintenance technician are customer service, hand tools, and HVAC.

Service technician vs preventive maintenance technician overview

Service TechnicianPreventive Maintenance Technician
Yearly salary$40,379$40,935
Hourly rate$19.41$19.68
Growth rate8%5%
Number of jobs254,533170,517
Job satisfaction--
Most common degreeAssociate Degree, 29%Associate Degree, 31%
Average age4447
Years of experience124

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

What does a preventive maintenance technician do?

A preventive maintenance technician performs routine facility maintenance to prevent possible mechanical failure. The technicians change worn out machine parts before they can cause mechanical damage. They keep the facility operating. It is their job to conduct quality assessments, maintain inventory, and schedule repairs. Also, they see to it that machines are up and running at all times. They are expected to be equipped with skills in customer service, problem-solving, reading comprehension, business operation, and mechanical aptitude.

Service technician vs preventive maintenance technician salary

Service technicians and preventive maintenance technicians have different pay scales, as shown below.

Service TechnicianPreventive Maintenance Technician
Average salary$40,379$40,935
Salary rangeBetween $28,000 And $57,000Between $31,000 And $52,000
Highest paying CityRichmond, CAOwatonna, MN
Highest paying stateHawaiiAlaska
Best paying companyIBMKiewit
Best paying industryTechnologyAutomotive

Differences between service technician and preventive maintenance technician education

There are a few differences between a service technician and a preventive maintenance technician in terms of educational background:

Service TechnicianPreventive Maintenance Technician
Most common degreeAssociate Degree, 29%Associate Degree, 31%
Most common majorBusinessAutomotive Technology
Most common college--

Service technician vs preventive maintenance technician demographics

Here are the differences between service technicians' and preventive maintenance technicians' demographics:

Service TechnicianPreventive Maintenance Technician
Average age4447
Gender ratioMale, 89.2% Female, 10.8%Male, 91.8% Female, 8.2%
Race ratioBlack or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%Black or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 19.4% Asian, 4.6% White, 59.2% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service technician and preventive maintenance technician duties and responsibilities

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Preventive maintenance technician example responsibilities.

  • Initiate and implement first preventative maintenance program for CNC, mills and lathes for the maintenance dept.
  • Control circuit and PLC installation and programming.
  • Climb poles, ladders and other structures as needed.
  • Train and knowledgeable of OSHA's rules and regulations.
  • Insure vehicle are meeting all safety guidelines as set for by ANSI and OSHA.
  • Assist higher-level heating, ventilation, air conditioning and refrigeration (HVACR) mechanics.
  • Show more

Service technician vs preventive maintenance technician skills

Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%
Common preventive maintenance technician skills
  • Customer Service, 18%
  • Hand Tools, 8%
  • HVAC, 8%
  • Dishwashers, 6%
  • Plumbing, 5%
  • Water Filters, 4%

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