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Service technician vs service line technician

The differences between service technicians and service line technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service technician and a service line technician. Additionally, a service technician has an average salary of $40,379, which is higher than the $33,049 average annual salary of a service line technician.

The top three skills for a service technician include plumbing, customer service and preventative maintenance. The most important skills for a service line technician are shuttle service, ground service equipment, and customer service.

Service technician vs service line technician overview

Service TechnicianService Line Technician
Yearly salary$40,379$33,049
Hourly rate$19.41$15.89
Growth rate8%8%
Number of jobs254,533122,081
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 37%
Average age4444
Years of experience1212

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

What does a service line technician do?

Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.

Service technician vs service line technician salary

Service technicians and service line technicians have different pay scales, as shown below.

Service TechnicianService Line Technician
Average salary$40,379$33,049
Salary rangeBetween $28,000 And $57,000Between $26,000 And $40,000
Highest paying CityRichmond, CAScottsdale, AZ
Highest paying stateHawaiiHawaii
Best paying companyIBMCognizant
Best paying industryTechnologyTransportation

Differences between service technician and service line technician education

There are a few differences between a service technician and a service line technician in terms of educational background:

Service TechnicianService Line Technician
Most common degreeAssociate Degree, 29%Bachelor's Degree, 37%
Most common majorBusinessAviation
Most common college--

Service technician vs service line technician demographics

Here are the differences between service technicians' and service line technicians' demographics:

Service TechnicianService Line Technician
Average age4444
Gender ratioMale, 89.2% Female, 10.8%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.7% Asian, 1.7% White, 71.7% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between service technician and service line technician duties and responsibilities

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Service line technician example responsibilities.

  • Manage all QC paperwork including towbar and equipment integrity checklists.
  • Manage system and application support for internal customers including software installation and PC upgrades.
  • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
  • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
  • Adhere to lockout/tag-out policy and wear all require PPE
  • wheel alignment, assemble doors, check for ac leaks set headlights
  • Show more

Service technician vs service line technician skills

Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%
Common service line technician skills
  • Shuttle Service, 34%
  • Ground Service Equipment, 11%
  • Customer Service, 9%
  • Fuel Trucks, 9%
  • Aircraft Services, 5%
  • Safety Procedures, 4%

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