Catering Manager
Shift manager job in San Juan, PR
Solicit and respond to companies and organizations to purchase food & beverage, rent meeting space and ancillary services from the hotel. Coordinates the prompt, courteous and efficient “delivery” of those products to satisfy the customer's service needs and to maximize the hotel's profits.
Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events i.e.: set-up and execution of social and corporate meetings, meals and special events.
Provides direction and supervision of meeting and /or catering logistics to other departments and team members responsible for event execution.
Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close local catering business.
Meets with and entertains customers, conducts property tours and promotes facilities and services within parameters, has discretion to negotiate contracts with customers' agreements with vendors.
Provides support to Senior Catering Managers and Director of Catering in planning and on site execution of large events.
Directly assists customers as necessary.
Audits customer checks, department charges and files to ensure accuracy.
Supervises staff in creation and distribution of accurate written materials.
Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies.
Re-book functions and follow-up with customers by sending a thank you.
Compiles Food and Beverage post event report.
Any other tasks as assigned by the General Manager or Banquet and Event Director.
Requisitions:
Highschool diploma or Equivalent.
Four years degree in Hotel and Restaurant Management or equivalent combination of education and professional experience.
Full availability
Bilingual
Auto-ApplyCatering Manager
Shift manager job in San Juan, PR
Job Details 639 - San Juan Tribute Hotel Rumbao - San Juan, PR Full TimeDescription
Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Report all Catering activities to the Director of Catering Sales or Director of Sales & Marketing. Support all Corporate and hotel initiatives as needed.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Business Results
Solicit, negotiate, and book new and repeat business through efforts (sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals.
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure quality product delivery and customer satisfaction.
Prepare status and period end reports to keep management abreast of activities.
Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
Responds to incoming catering opportunities for the hotel.
Proactively identifies, qualifies, and solicits new catering business to achieve personal and hotel revenue goals.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Understands competitors' strengths and weaknesses and knows how to sell against them.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Effectively develops relationships within community to strengthen and expand customer base for catering sales opportunities.
Effectively manages and develops relationships with key internal and external stakeholders.
Ensures a high level of customer satisfaction.
Builds and strengthens relationships with existing and new customers to include sales calls (to include outside sales calls), prospecting/solicitation calls, entertainment, bridal shows, etc.
Effectively use sales resources and administrative/support staff.
Conducts site inspections.
Creates proposals as required.
Creates contracts as required.
Possesses excellent telephone sales skills.
Possesses strong overall sales skills.
Understands contract management and legalities.
Possesses operational knowledge and/or appreciation of operations challenges.
Has basic knowledge of food and beverage compositions.
Is knowledgeable of food trends, food and beverage composition, and menu planning. Exercises creativity in designing catering sales solutions.
Understands food and beverage forecasting and attrition.
Understands need time strategy as developed by the Revenue Management Team (i.e. Director of Sales & Marketing and Director of Catering Sales).
Follows all Free Sell guidelines as specified by the Director of Catering Sales & Director of Sales & Marketing.
Follows all sales strategy as specified by the Director of Catering Sales & Director of Sales & Marketing.
Understands and achieves team and individual goals.
Possesses software knowledge (Microsoft Office, etc.).
Possesses systems knowledge (Delphi, Delphi Diagrams, or other similar programs).
Participate in communication and professional organizations to maintain high visibility and promote sales.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor.
Guest Satisfaction
Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
Makes presence always known to customer during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Utilizes Delphi or other hotel system to capture and manage customer information daily..
Leadership
…applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.
Holds self and others accountable for achieving results.
Addresses conflict in a timely manner.
Contributes to team results.
Deals with change effectively.
Makes decisions, including employees/team and commits to a course of action with available information.
Building Relationships
…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.
Treats people fairly, with dignity and respect.
Works to meet goals in a manner that does not disadvantage other employees or groups.
Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.
Listens and responds to others.
Is interested in other's views even if they counter own views.
Managing Work Execution
…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.
Adheres to all standards, policies, and procedures (SOPs, etc.).
Effectively uses sales resources and administrative/support staff.
Approaches work with a sense of urgency and purpose.
Allocates time and resources effectively when faced with competing demands.
Overcomes obstacles to accomplish challenging objectives.
Follows through on inquiries, requests, and complaints.
Organizational Learner
…Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area
Acts independently to improve and increase skills and knowledge.
Demonstrates an awareness of personal strengths and areas for professional improvement.
Shares learning, innovations, and best practices with others.
Is willing to learn from others.
Performs all technical/procedural requirements of the job.
Qualifications Experience
2 or more years of hotel catering experience, Marriott Experience preferred
Proven track record of a consistent ability to provide quality service
Previous leadership experience preferred
Skills and Knowledge
Strong verbal and written English communication skills
Knowledge of the Hotel, Westmont and brand policies and procedures
Knowledge of the catering, food & beverage with banquet knowledge
Skills needed to manage the people and variables encountered in the development and implementation of major functions
Computer literate in MS Word, Excel, and PowerPoint
Computer literate with Delphi preferred or other system used in hotel
Strong communication skills (verbal, listening, writing)
Strong problem-solving skills
Strong customer and associate relations skills
Strong presentation and platform skills
Strong organizational skills
Strong “closing skills”
Strong ‘persuasion” skills
Ability to use standard software applications and hotel system
Effective decision-making skills
Effective influence skills
Shift Lead - 002162
Shift manager job in San Juan, PR
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Profile
The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues.
Description - External
The right person for this job takes great enjoyment in:
Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients.
Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand.
Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team.
Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling.
Ensuring compliance with all practice policies and procedures.
Ensuring adherence to Banfield dress and grooming guidelines.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility.
If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets!
You must believe preventive care is the best and only way to achieve a long and healthy life for each pet.
You must embrace and thrive on providing exceptional client and pet experiences.
You must be available to work weekend and evening shifts.
You must be comfortable working in an environment with loud noise and strong smells.
You must be 18 years of age or older.
You must have a minimum of two years of veterinary hospital experience.
We are a drug-free, smoke-free, equal opportunity employer.
Are You Passionate About Preventive Pet Care? Apply Today!
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
Pay Range: $17.57 - $22.45 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.
Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
The pay range for this role is
$17.57 - $22.45 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyFood & Beverage General Manager - La Concha Resort
Shift manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
Manage departmental financial performance, including budgeting, forecasting, purchasing, and invoice control.
Maintain full compliance with food safety, sanitation, and liquor control regulations.
Ensure all guest touchpoints (menus, collateral, ambiance, atmosphere) meet brand and quality standards.
Lead recruitment, hiring, onboarding, scheduling, and performance management of F&B staff.
Provide continuous coaching, feedback, and training to elevate service excellence and employee capability.
Foster a positive, collaborative, and motivating team culture that encourages empowerment and accountability.
Address guest concerns promptly, acting as a role model for service culture and hospitality standards.
Build strong guest relationships through proactive engagement, feedback collection, and service recovery actions.
Manage vendor relationships, negotiate contracts, and optimize purchasing for cost efficiency and product quality.
Maintain optimal staffing levels aligned with operational needs and financial goals.
Monitor employee productivity and establish clear performance expectations and operational guidelines.
Drive continuous improvement through analysis of guest satisfaction scores, comment cards, and operational metrics.
Ensure adherence to all F&B policies, procedures, and brand standards across outlets.
Coordinate maintenance, equipment functionality, and cleanliness across all F&B areas.
Oversee service delivery from entry to departure, ensuring timeliness, accuracy, and fulfillment of special requests.
Serve as primary contact for restaurant-related events and coordinate execution to brand standards.
Apply strong problem-solving skills to evaluate information, resolve issues, and improve operational outcomes.
Stay current on industry trends, best practices, and competitive offerings to enhance overall F&B performance.
Qualifications
Strong hospitality orientation with a guest-first mindset.
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Proficiency across key restaurant functions, including food planning and preparation, purchasing, sanitation, safety, adherence to company policies, personnel management, recordkeeping, and reporting.
Minimum of 4 years of proven experience in food & beverage management, including leadership in a managerial role.
Strong leadership and interpersonal skills, with the ability to motivate, inspire, and develop a diverse team.
Excellent communication, decision-making, and problem-solving skills.
Solid knowledge of industry trends, culinary techniques, and beverage programs, including wine, spirits, mixology, and beverage pairings.
Ability to manage pressure, multitask, and coordinate multiple operational demands while providing effective solutions.
Availability to work flexible schedules, including evenings, weekends, and holidays.
Fully bilingual in Spanish and English.
Benefits
401(k)
401(k) Matching
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Paid Holidays
Employee Discount
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Auto-ApplyKitchen Manager
Shift manager job in San Juan, PR
Job Description
…
We are a working class organization, rooted at a family's kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.
Job Summary:
Kitchen's Manager primary focus is on the execution of culinary and kitchen operations as an experienced and enthusiastic manager. Our goal is to provide consistent execution and results for each and every guest. The kitchen manager will lead and drive all daily kitchen operations at the restaurant and will ensure all food safety & sanitation are upheld to the highest standards.
Key Responsibilities
Hospitality to our Guests:
Understands our culture and does whatever it takes to create a positive and memorable guest experience.
A thorough understanding and working knowledge of kitchen-specific positions and culinary techniques (i.e., fry, grill, toast, sauté & board, assembly, expo).
Oversee all aspects of the kitchen and food preparation to ensure all dishes are portioned to size and prepared to our quality standards. Conduct taste and quality checks regularly.
Ensures guests receive meals that are safe for them in accordance with our company's policy regarding guest allergies and intolerance.
Develops and manages kitchen budgets, monitors and reports on kitchen expenditures, and looks for ways to implement cost-saving measures without compromising quality.
Manage inventory and order supplies as needed.
Retains, trains, supervises, and schedules kitchen team members. Ensured adequate staffing levels.
Maintain a clean and organized kitchen environment. Handles inspections and addresses any health code violations promptly.
Ensures the kitchen adheres to health and safety regulations.
Collaborate with the management team to plan special events.
Assists other team members by answering questions and helping as needed to aid in guests' service.
Hospitality to your Team:
Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work.
Demonstrates a helpful, positive attitude to guests and team members.
Completes all assigned tasks and duties assigned by managers/supervisors.
Assists fellow team members as needed to ensure our guests receive the highest standard of food and hospitality.
Hospitality to the Restaurant:
Inspects kitchen- prep areas, storage areas, and cooking areas; cleans as needed and corrects any unsafe conditions to maintain safety and sanitation standards.
Assists in tasks to ensure a clean, sanitized, and safe restaurant.
Collaborates with front-of-house staff to ensure seamless service.
Requirements & Prior Experience:
Must have 2-3 years of proven experience as a Kitchen Manager, Executive Chef, or similar roles.
Fully bilingual (Spanish & English)
Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
In-depth knowledge of kitchen operations and culinary techniques.
Ability to work under pressure in a fast-paced environment.
Enjoy multi-tasking in a dynamic, high-volume, and fast-paced environment.
Must be able to work flexible hours, including nights, weekends, and holidays.
Certifications: Food Safety and Hygiene certification is preferred, or the certification will be provided upon hire.
Equal Opportunity Employer
Assistant Food & Beverage Manager
Shift manager job in Carolina, PR
Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.
Job Description
Fairmont El San Juan Hotel Assistant Food and Beverage Manager manages the food and beverage operations to maintain high standards of food and beverage quality, service; and marketing to maximize profits through outstanding customer services. This role coordinates/ manages various division projects/duties, software management, marketing, hotel communication, human resources communication and reporting, training, finance purchase and expense management, reservations, and various duties as assigned by the Director of F&B. This role may at times when business volume requires, provides shift coverage to various areas of the food and beverage division as well; and will have a flexible work shift schedule thru the week varying from morning to evening/ weekdays to weekends based on business needs.
Qualifications
QUALIFICATION STANDARDS
EDUCATION & SKILLS
Strong understanding / experience of Hotel Operations in a multi-cultural environment.
High level of drive for results; adaptable and flexible with the ability to build relationships.
Strong planning and organizing skills with great attention to details.
Excellent guest relations, problem solving and time management skills
Excellent written and verbal communication in English.
Working knowledge of Micros
Four-year college degree in Hotel and Restaurant Management required
EXPERIENCE
At least five years' experience in related field preferred. Hotel restaurant management experience preferred.
Experience with supervision of employees required.
Hospitality experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
General Manager
Shift manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
Banquet Manager
Shift manager job in Ro Grande, PR
The Banquet Manager is responsible for assuring the success of all banquet events, while maintaining a profitable operation and high-quality products and service levels. He/she is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Education & Experience
• At least 2 years of progressive experience in a hotel or a related field.
• High school diploma required.
• Previous supervisory responsibility preferred.
• Strong knowledge of service standards, and different service types (French, Russian, etc.).
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
Physical Requirements
• Long hours are sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Auto-ApplyAssistant Manager - Plaza Escorial
Shift manager job in Carolina, PR
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Shift Supervisor- OLD SAN JUAN
Shift manager job in San Juan, PR
!
Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment.
REQUIREMENTS :
· Previous experience in supervision of personnel of at least 1 year or more.
· Passion for coffee and people.
· Availability to work weekends and holidays.
· Ability to manage the work of others and learn quickly.
· Strong communication and interpersonal skills.
WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates:
· Training.
· Probationary period of 6 months.
· Vacation and Sickness Leave.
· Medical plan (if you work an average of twenty (20) hours or more).
· Life Insurance (if you work an average of twenty (20) hours or more).
· Free drinks during the shift.
· Discounts on products.
· Opportunity for growth and development.
Employer with Equal Employment Opportunity.
Auto-ApplyShift Supervisor- OLD SAN JUAN
Shift manager job in San Juan, PR
Job Description
!
Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment.
REQUIREMENTS
:
· Previous experience in supervision of personnel of at least 1 year or more.
· Passion for coffee and people.
· Availability to work weekends and holidays.
· Ability to manage the work of others and learn quickly.
· Strong communication and interpersonal skills.
WE OFFER:
We are proud to invest in you and share some of our special incentives to eligible candidates:
· Training.
· Probationary period of 6 months.
· Vacation and Sickness Leave.
· Medical plan (if you work an average of twenty (20) hours or more).
· Life Insurance (if you work an average of twenty (20) hours or more).
· Free drinks during the shift.
· Discounts on products.
· Opportunity for growth and development.
Employer with Equal Employment Opportunity
.
ASSISTANT MANAGER
Shift manager job in Cayey, PR
Job Description: Assistant Store Manager
Reports to: Store Manager Position Type: Full-time / Exempt
Support the Store Manager in the daily administration of operations, ensuring exceptional customer service, adherence to quality, hygiene, and food safety standards, as well as efficiency in staff management, inventory control, and sales performance.
Key Duties and Responsibilities
Assist the Store Manager in supervising and coordinating store staff activities.
Ensure proper store opening and closing procedures are followed.
Supervise the preparation, presentation, and quality of food and beverages.
Ensure compliance with hygiene, food handling, and occupational safety standards.
Assist in managing inventories, controlling waste, and placing supplier orders.
Handle customer service situations, resolving complaints or incidents professionally.
Monitor employee performance and support ongoing staff training.
Assist in creating work schedules, tracking attendance, and preparing sales reports.
Act as Store Manager in his/her absence to ensure operational continuity.
Ensure compliance with internal policies and uphold the company's corporate image.
Job Requirements
High school diploma or equivalent (associate or bachelor's degree in business administration, Hospitality, or related field preferred).
Minimum of 1-2 years of experience in supervisory or leadership roles within restaurants, cafés, or food retail environments.
Basic knowledge of inventory control, cash handling, and customer service.
Strong communication, leadership, and conflict resolution skills.
Availability to work weekends, holidays, and rotating shifts.
Basic computer literacy and experience with POS (Point of Sale) systems.
Core Competencies
Leadership and teamwork
Customer and quality orientation
Responsibility and punctuality
Organization and attention to detail
Ability to work under pressure
Manager, Operations Lead (Onsite)
Shift manager job in Santa Isabel, PR
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
The Value Stream Operations Lead is the responsible point of contact for the ship-set of products within the assigned Value Stream(s) for production planning, supply chain, production, quality and logistics to meet program milestones, successfully transition product to the factory, support on-time delivery of high quality products, support rate-readiness activities, and achieve cost and sales targets.
The Value Stream Operations Lead is the responsible point of contact for all of Manufacturing, Supply Chain and Quality throughout the product life cycle in the assigned Value Stream. This position establishes tactical and strategic operation plans, inputs to business plans & proposals, projections and program management initiatives, establishes robust control and reporting systems, liaises with program leaders and external customers.
This role requires exceptional problem-solving skills & the ability to build efficient and effective working relationships to achieve results through collaboration and influence without direct authority across the many functional groups; (such as Internal Operations sites, Supply Chain, Quality, Materials, and Engineering).
This role requires strong communication skills (written, verbal, presentations). Delighting customers by providing timely and accurate updates via the most desired communication means is paramount.
What You Will Do
* Establish key elements of strategic and tactical operation plans.
* Create and Maintain Manufacturing Transition and Build Plan
* Prepare forecast and status of monthly sales performance
* Ensure alignment with the customer program objectives.
* Manage / coordinate production sites to deliver to end customer, including aftermarket needs
* Primary point of contact to the customer, along with the Value Stream Lead, for operational discussions
* Establishes robust control and reporting systems to monitor progress against plans and business metrics.
* Formulate and drive plans, root cause and corrective actions, recovery plans and projections, based on analysis of program metrics and status.
* Responsible for the Manufacturing Transition and Build Plan.
Qualifications You Must Have
* Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Qualifications We Prefer
* Aerospace Industry experience
* Organizational / project management and analytical skills
* Ability to inspire, empower, build trust and drive change and innovation.
* Ability to work in dynamic environment with constantly changing priorities
* Experience in a customer facing role is desired
* Operational understanding of manufacturing, decision point and engineering processes.
* Production configuration management, planning principles and ERP system tools (i.e. SAP)
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
What We Offer
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds
* Participation in the Employee Scholar Program (ESP)
* Life insurance and disability coverage
* Employee Assistance Plan, including up to 8 free counseling sessions.
* And more!
* Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyFood & Beverage Manager
Shift manager job in Fajardo, PR
About Moncayo
Moncayo is a premier destination in Puerto Rico that blends a world-class golf course, luxury hotel, exclusive residences, and unique amenities. Our vision is to create a community where excellence, service, and nature converge. We pride ourselves on offering exceptional experiences to our guests and residents through teamwork, professionalism, and attention to detail. At Moncayo, our employees embody pride, ownership, and accountability every day, ensuring that every guest experience reflects our culture of luxury and well-being.
Main Responsibilities
- Direct and oversee all food and beverage operations across restaurants, bars, banquets, and special events, ensuring consistent high-quality service aligned with Moncayo's luxury brand.
- Develop and implement service standards and operating procedures to guarantee excellence in all F&B outlets.
- Partner with the Executive Chef and culinary team to design menus, set pricing strategies, and create seasonal and special event offerings.
- Manage the department's P&L, including revenue generation, cost control, inventory management, and budget forecasting.
- Recruit, train, and mentor a high-performing F&B team, promoting a culture of exceptional service and professional development.
- Ensure compliance with all health, safety, and food sanitation regulations.
- Coordinate with the marketing team to promote dining experiences, events, and special offerings.
- Engage with guests to ensure satisfaction, address feedback, and enhance the overall dining experience.
- Oversee vendor relationships and procurement to maintain premium quality standards and negotiate favorable terms.
- Monitor industry trends and introduce innovative concepts to keep Moncayo's F&B offerings fresh and competitive.
Requirements and Skills
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- 5+ years of progressive leadership experience in food and beverage operations, with at least 2 years in a managerial role in a luxury resort, club, or fine-dining environment.
- Proven track record of managing budgets, financial analysis, and cost control while maintaining exceptional service standards.
- Strong leadership, team-building, and people management skills.
- Excellent interpersonal and communication skills; bilingual in English and Spanish strongly preferred.
- Deep understanding of current culinary, beverage, and hospitality trends.
- Ability to thrive in a fast-paced, guest-focused environment and adapt to evolving needs.
Working Conditions
- Fast-paced, guest-facing environment with multiple dining outlets and event spaces.
- Flexible schedule required, including evenings, weekends, and holidays, to oversee peak operations and special events.
- Regular collaboration with culinary, operations, marketing, and finance teams.
Compensation & Benefits
- Competitive salary with executive-level benefits.
- Performance-based incentives tied to revenue and guest satisfaction metrics.
- Opportunities for professional growth and participation in a high-end luxury hospitality environment.
Auto-ApplySHIFT SUPERVISOR (FULL TIME)
Shift manager job in San Lorenzo, PR
Job Description
Se habla español.
Para aplicar en español, haga clic trabajos.compassgroupcareers.com(opens in a new tab).
We are hiring immediately for a full time SHIFT SUPERVISOR position.
Location: Johnson & Johnson - Road 183 KM 8.3, San Lorenzo, PR 00754.
Note: online applications accepted only.
Schedule: Full time schedule. Monday through Friday, 9:00 am to 6:00 pm; more details upon interview.
Requirement: Previous supervisory experience is required.
*Internal Employee Referral Bonus Available
Pay Range: $12.50 per hour to $13.00 per hour
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1479446.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
Essential Duties and Responsibilities:
Responsible for providing training and creating work schedules.
Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
Acts as the contact person for employees with complaints or requests for time off.
May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
Perform other duties as assigned.
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
Req ID: 1479446
[[req_classification]]
Manager - Banquet
Shift manager job in San Juan, PR
Schedules, and trains all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, and buffet and parade types of service. Monitor staff performance. Defines performance requirements and develops action plans for achievement of goals.
Supervises the set-up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspects function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
Verbally communicates, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
Supervises set up, clean-up of function room and proper breakdown and storage of equipment including linens, tables, props and other equipment.
Post Banquet Checks, Tip Reports, covers and Recaps for the day
Verifies appropriate Linens and supplies stocks are available.
Conduct Inventories.
Separates, posts, and distributes event order sheets.
Assist servers with the execution of events according to the event order and Hilton quality standards.
Provide support to the Food & Beverage Operation of the Hotel.
Requirements:
High School diploma or equivalent
Supervisory experience
Fully bilingual
Full availability
Auto-ApplyFood & Beverage Manager, Lobby Bar - Condado Vanderbilt Hotel
Shift manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
The Bar Manager oversees all operations and monitors compliance with all F&B policies, standards, and procedures.
Operates all department equipment as necessary and reports malfunction.
Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
Develops events with specific goals and plans to prioritize, organize, and accomplish work.
Monitors and maintains the productivity level of employees.
Verifies that all team members/supervisors understand the brand specific philosophy.
Maintains the operating budget and verifies that standards are followed.
Assists supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them.
Coordinates cleaning programs in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
Establishes and maintains open, collaborative relationships with employees.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
Demonstrates knowledge of the brand specific service culture.
Serves as a role model to demonstrate appropriate behaviors.
Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers daily.
Takes proactive approaches when dealing with guest and employee concerns.
Responds in a timely manner to customer service department requests.
Negotiate contracts and manage vendor relationships to optimize cost and quality.
Recruit, hire, and train F&B staff, including servers, bartenders, and support personnel.
Provide ongoing coaching and performance feedback to ensure service excellence.
Analyze sales trends and identify opportunities for revenue growth and cost savings.
Ensure compliance with food safety regulations and health code standards.
Creates new Bar menu according to cost with new trends and techniques.
Proficiency in reservations systems and booking logistics.
Ensure that proper security procedures are in place to protect employees, customers and company assets.
Investigate and resolve complaints concerning food quality and service.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager.
Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
Perform other duties as assigned by the manager.
Qualifications
Hospitality oriented.
Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
Proven experience in food and beverage management, with a minimum of 3 years in a supervisory role.
Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
Excellent communication and problem-solving abilities.
Knowledge in industry trends, techniques on beverages.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
Flexibility to work various shifts, including weekends and holidays.
Fully Bilingual (English/Spanish)
Benefits
401(k)
401(k) Matching
Health Insurance
Vision Insurance
Dental Insurance
Paid Holidays
Employee Discount
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Auto-ApplyRestaurant Manager
Shift manager job in San Juan, PR
Job Description
We are a working class organization, rooted at a family's kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.
Job Summary:
The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest level of customer service, efficient business performance, and a positive work environment for all employees. The Restaurant Manager will support the team, manage resources, and ensure compliance with all operational standards and regulations.
Key Responsibilities
Operational Management:
Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis.
Assists and complies with all aspects of inventory, purchasing, receiving, and storage of Company specified products.
Ensure high standards of food quality and service.
Ensures building, equipment, furniture, and fixtures are in good repair, clean, and maintained regularly; reports maintenance issues to the GM and AGM.
Upholds restaurant mission, vision, philosophy, and core values through behavior and action.
In the absence of the GM and AGM, the RM is responsible for managing and directing all required aspects within the restaurant.
Financial Management:
Assists the GM and AGM in managing the restaurant's labor, cost of goods, and overall budget. Makes the required adjustments to labor and schedules on a shift-to-shift basis without compromising the Guest experience.
Monitor financial performance, including sales, expenses, and profitability, with the GM and AGM.
Assists with the inventory, purchasing, receiving, and storage of Company specified products.
Assists in providing an ability to drive sales through community engagement - become a presence in the community.
Prepare reports on financial performance for the Operations Leadership Team and Restaurant Support Center as requested.
Staff Management:
Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
The restaurant's tertiary point of contact for selection, training, development, and motivating team members for operational excellence.
A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Works with the GM and AGM to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met.
Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.
Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Set the standard for the restaurant through leadership by example.
Ensures a safe and harassment-free environment for all Team Members and Managers.
Resolve staff conflicts and handle disciplinary actions as needed.
Customer Service:
Ensure exceptional customer service and address guest complaints or concerns.
Monitors guest feedback and supports the GM and AGM in implementing improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.).
Maintain a positive and welcoming atmosphere for guests.
Marketing and Promotion:
Work with the GM, AGM, and Marketing Team to develop and implement marketing strategies to attract and retain guests.
Execute companywide promotional events and special offers.
Compliance and Regulations:
Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.
Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely.
Implement and enforce company policies and procedures.
Ensures building, equipment, furniture, and fixtures are properly repaired and regularly maintained.
Requirements & Prior Experience:
Minimum of 2-3 years of full-service restaurant experience and experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.
Fully bilingual (Spanish & English)
Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.
Excellent interpersonal/listening/communication skills.
Excellent problem resolution/guest recovery skills.
Attention to detail and analytical skills.
Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service.
Strong commitment to serving others in the community.
Acts with integrity and treats others with respect.
ServSafe certified.
Equal Opportunity Employer
Fine Dining - Restaurant General Manager
Shift manager job in Ro Grande, PR
The Fine Dining Restaurant General Manager is responsible for overseeing all aspects of a fine dining restaurant operation, ensuring exceptional culinary and service experiences that reflect the highest standards of hospitality and excellence. This role requires refined leadership, a deep understanding of luxury service, and the ability to cultivate a culture of elegance, precision, and team engagement.
The General Manager will lead all front-of-house operations, collaborate closely with culinary leadership, and maintain rigorous attention to detail in service delivery, guest relations, and operational performance. They are also responsible for maintaining profitability, controlling labor and expenses, developing high-performing teams, and ensuring compliance with all safety, sanitation, and regulatory requirements while elevating the overall guest journey. Marketing and strategic planning initiatives to attract discerning clientele are also central to this role.
Education & Experience
• Bachelor's degree or equivalent experience in Food & Beverage operations.
• At least four (4) years of progressive experience in fine dining restaurant operations within a luxury hospitality environment.
• Minimum of 2 years of management experience in a hotel or restaurant is preferred.
• Deep understanding of wine service, tasting menus, and high-end service protocols.
• Excellent interpersonal and communication skills, with strong attention to detail.
• Valid Food Handler's Certificate, First Aid, and CPR certification.
• Strong leadership background in the culinary field.
• Proficiency in POS systems, Microsoft Office Suite, and reservation platforms (e.g., OpenTable).In-depth knowledge of health and safety regulations.
• Proven comprehensive understanding and adherence to company policies, procedures, job descriptions, daily memorandums, health and safety regulations, sanitation protocols, chemical usage, fire safety procedures, and HACCP guidelines.
• Fluent in English, Spanish languages required.
Skills and Competencies
• Exceptional knowledge of luxury guest service standards, fine dining etiquette, and culinary presentation.
• In-depth knowledge of wines, spirits, and pairings with the ability to educate guests and staff confidently.
• Experience managing wine inventories, collaborating with sommeliers, and curating beverage menus that complement the cuisine.
• Ability to manage staffing efficiently to optimize operations and minimize labor costs.
• Ability to quickly assess situations, identify issues, and implement effective solutions to ensure smooth operations and guest satisfaction.
• Strong understanding of budgeting, cost control, and financial reporting to maintain profitability and adhere to budget guidelines.
• A keen ability to anticipate guest needs, exceed expectations, and resolve complaints efficiently, ensuring an exceptional guest experience.
• Ability to effectively manage multiple tasks and prioritize responsibilities in a fast-paced, dynamic environment while maintaining high standards of service.
Physical Requirements
• Ability to stand for extended hours.
• The ability to work through long shifts, including late-night hours and/or weekends.
• Ability to work effectively in a loud, crowded setting.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Manager, Operations Lead (Onsite)
Shift manager job in Santa Isabel, PR
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
**Security Clearance:**
None/Not Required
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
The Value Stream Operations Lead is the responsible point of contact for the ship-set of products within the assigned Value Stream(s) for production planning, supply chain, production, quality and logistics to meet program milestones, successfully transition product to the factory, support on-time delivery of high quality products, support rate-readiness activities, and achieve cost and sales targets.
The Value Stream Operations Lead is the responsible point of contact for all of Manufacturing, Supply Chain and Quality throughout the product life cycle in the assigned Value Stream. This position establishes tactical and strategic operation plans, inputs to business plans & proposals, projections and program management initiatives, establishes robust control and reporting systems, liaises with program leaders and external customers.
This role requires exceptional problem-solving skills & the ability to build efficient and effective working relationships to achieve results through collaboration and influence without direct authority across the many functional groups; (such as Internal Operations sites, Supply Chain, Quality, Materials, and Engineering).
This role requires strong communication skills (written, verbal, presentations). Delighting customers by providing timely and accurate updates via the most desired communication means is paramount.
**What You Will Do**
+ Establish key elements of strategic and tactical operation plans.
+ Create and Maintain Manufacturing Transition and Build Plan
+ Prepare forecast and status of monthly sales performance
+ Ensure alignment with the customer program objectives.
+ Manage / coordinate production sites to deliver to end customer, including aftermarket needs
+ Primary point of contact to the customer, along with the Value Stream Lead, for operational discussions
+ Establishes robust control and reporting systems to monitor progress against plans and business metrics.
+ Formulate and drive plans, root cause and corrective actions, recovery plans and projections, based on analysis of program metrics and status.
+ Responsible for the Manufacturing Transition and Build Plan.
**Qualifications You Must Have**
+ Typically requires a University Degree and minimum 8 years prior relevant experience **or** an Advanced Degree in a related field and minimum 5 years of experience
**Qualifications We Prefer**
+ Aerospace Industry experience
+ Organizational / project management and analytical skills
+ Ability to inspire, empower, build trust and drive change and innovation.
+ Ability to work in dynamic environment with constantly changing priorities
+ Experience in a customer facing role is desired
+ Operational understanding of manufacturing, decision point and engineering processes.
+ Production configuration management, planning principles and ERP system tools (i.e. SAP)
**Learn More & Apply Now!**
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
**What We Offer**
Some of our competitive benefits package includes:
+ Medical, dental, and vision insurance
+ Three weeks of vacation for newly hired employees
+ Generous 401(k) plan that includes employer matching funds
+ Participation in the Employee Scholar Program (ESP)
+ Life insurance and disability coverage
+ Employee Assistance Plan, including up to 8 free counseling sessions.
+ And more!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team that's redefining aerospace, every day.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.