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How to find a job with Claims Handling skills

How is Claims Handling used?

Zippia reviewed thousands of resumes to understand how claims handling is used in different jobs. Explore the list of common job responsibilities related to claims handling below:

  • Investigate liability and negotiate liability and total loss settlements with customers and attorneys, while mitigating expenses associated claims handling.
  • Created flowchart showing step-by-step claims processing that illustrated efficient claims handling to representatives and increased customer satisfaction.
  • Managed all phases of claims handling ranging from liability determination to settlement negotiation to litigation file handling.
  • Provided strong expertise with analysis and resolution of liability coverage questions to ensure proper claims handling.
  • Determined exposures, established adequate reserves and made timely adjustments as required for proper claims handling.
  • Performed field claims handling as a Generalist Adjuster/Appraiser and determined complex liability and damages evaluation.

Are Claims Handling skills in demand?

Yes, claims handling skills are in demand today. Currently, 2,804 job openings list claims handling skills as a requirement. The job descriptions that most frequently include claims handling skills are senior claims representative, casualty claims supervisor, and claims vice president.

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What jobs can you get with Claims Handling skills?

You can get a job as a senior claims representative, casualty claims supervisor, and claims vice president with claims handling skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with claims handling skills.

Senior Claims Representative

Job description:

A senior claims representative serves as a client's primary point of contact when processing insurance claims. Their responsibilities include meeting with clients to identify their needs, gathering and verifying documentation, conducting investigations to determine the validity of insurance claims, liaising with external parties, and negotiating the amount of compensation. Furthermore, as a senior claims representative, it is essential to lead and serve as a mentor to junior claims representatives, all while implementing the company's policies and regulations, including its vision and mission.

  • Customer Service
  • Claims Handling
  • Litigation
  • Insurance Claims
  • Bodily Injury Claims
  • Automobile Claims

Casualty Claims Supervisor

  • Claims Handling
  • Employee Engagement
  • Performance Management
  • Leadership
  • Litigation
  • Direct Reports

Claims Vice President

  • Litigation
  • Claims Handling
  • Claims Operations
  • Oversight
  • Direct Reports
  • Coverage Issues

Claims Account Manager

  • Workers Compensation
  • TPA
  • Account Management
  • Claims Handling
  • Customer Service
  • Insurance Carriers

General Adjuster

Job description:

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

  • Customer Service
  • Xactimate
  • Claims Handling
  • Litigation
  • Commercial Property
  • Insurance Coverage

Liability Claims Examiner

Job description:

A Liability Claims Examiner or also known as an Insurance investigator, is a person who monitors and reviews settled insurances. They will determine if the paid amount is in accordance with the corporation or company's procedure. They report possible irregularities that are happening, like underpayment and overpayment of insurances. They also evaluate insurance claims or applications and do a follow-up of the status to protect and secure the clients from having a financial loss.

  • Party Claims
  • Litigation
  • Claims Handling
  • Claims Process
  • Policy Coverage
  • Coverage Analysis

Property Claims Adjuster

Job description:

Property Claims Adjusters are individuals who evaluate the insurance claims of their clients. They specialize in the appraisal of property-related insurance claims such as damages or other concerns. They often work outside the office, typically always on fieldwork, since their job entails them to visit the property involved in the insurance claim. Property Claims Adjusters appraise the property, check the damages, evaluate whether the claims are valid, and provide their verdict. Insurance Claims on the property are adjusted based on their recommendations and final verdict. Property claims adjusters should be familiar with building codes, property laws, and insurance guidelines.

  • Customer Service
  • Claims Handling
  • Xactimate
  • Strong Customer Service
  • Damage Estimates
  • Policy Coverage

Senior Investigator

Job description:

As a senior investigator, you will be responsible for managing investigations for crimes, including corruption, organized crime, and fraud. You will work closely with the district attorney and law enforcement to investigate and solve these crimes. This role will require you to perform other additional duties, including collecting DNA samples from the crime scene, suspects and victims, organizing live training on risk, compliance, and ethics, and testifying in criminal and civil courts, civil service hearings, and ethics commission.

  • Senior Level Management
  • Local Law Enforcement
  • Claims Handling
  • Court Proceedings
  • Data Analysis
  • Management System

Liability Claims Representative

Job description:

A liability claims representative works at insurance companies where they are in charge of processing and settling insurance claims, ensuring accurate and efficient client service. They are responsible for conducting assessments, reviewing reports from examiners, and tracking any discrepancies such as underpayment or overpayment, reporting them right away. There are also times when they must meet with clients and inspect damages, conduct interviews and evaluations, estimate and negotiate settlements with external parties, and coordinate with other professionals to gain insights. Moreover, a liability claims representative maintains an active communication line with staff, resolving issues in a timely manner.

  • Litigation
  • Claims Handling
  • Customer Service
  • Law Enforcement Agencies
  • Insurance Claims
  • Reservations

Senior Claims Specialist

Job description:

A senior claims specialist's role is to handle and process insurance claims, ensuring accuracy and smooth workflow. Their responsibilities include liaising with clients to identify their needs, reviewing and validating documentation, resolving issues and concerns, and traveling to different locations in order to perform claims inspections and investigations for client eligibility. They may also approve claims applications and negotiate settlements. Furthermore, as a senior claims specialist, it is essential to lead and serve as a mentor to junior specialists, all while implementing the company's policies and regulations.

  • Customer Service
  • Litigation
  • Claims Handling
  • SR
  • Settlement Conferences
  • Excellent Interpersonal

Bodily Injury Adjuster

Job description:

In insurance companies, a bodily injury adjuster is primarily in charge of handling insurance claims involving physical injuries. They verify the clients' identification and insurance coverage, study insurance policies, travel to meet the clients, conduct interviews with every party involved in the claim, gather statements from witnesses, collect video or photographic evidence, audit medical expenses, and coordinate with medical experts for additional insights. Through their research, they develop detailed reports and conclusions that will help the company in processing their insurance claim. Moreover, there are times when a bodily injury adjuster must attend trials and present information to the judge.

  • Bodily Injury Claims
  • Liability Claims
  • Claims Handling
  • Customer Service
  • Litigation
  • Auto Accidents

Claims Associate

Job description:

Claims associates control claims for insurance companies. Their job duties include determining a customer's insurance coverage and evaluating those who have filed a claim. Also, they must make sure that a claim is analyzed correctly for the clients to receive their entitled financial settlement. The work may require the agent to travel to generate information about the claim and may vary from a different position in the insurance industry. Qualifications for the job include an associate degree, excellent interpersonal and research skills as well as relevant experience in customer service.

  • Customer Service
  • Medical Claims
  • Phone Calls
  • Claims Handling
  • Insurance Claims
  • Medical Terminology

Property Adjuster

Job description:

Typically working for insurance companies, a property adjuster specializes in inspecting property damages to assess and determine a company's financial obligations. Their responsibilities revolve around reaching out to clients through calls and correspondence, arranging appointments, gathering and verifying data, and traveling to different locations to meet with clients. They may also negotiate settlements and authorize payments in adherence to the company's policies and regulations. Furthermore, as a property adjuster, it is essential to have a deep understanding of property costs to ensure the accuracy of claims.

  • Customer Service
  • Xactimate
  • Claims Handling
  • State Regulations
  • Strong Analytical
  • Litigation

Senior Claims Examiner

Job description:

Senior claims examiners review, assess, and process the insurance claims of their clients. The examiners provide recommendations for claims-related resolution. It is their responsibility to examine and authorize the investigation of insurance claims as conducted by insurance adjusters. They check the claims and the insurance policies to ensure that all the information is right. During the settlement, they are expected to be careful in keeping the records with details of the process.

  • Customer Service
  • Litigation
  • Property Damage
  • Claims Handling
  • TPA
  • Coverage Issues

Claims Supervisor

Job description:

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

  • Customer Service
  • Corrective Action
  • Claims Adjusters
  • Litigation
  • Claims Handling
  • Performance Reviews

Claims Director

Job description:

A claims director spearheads and oversees the daily operations of an insurance company's claims department. They have the authority to make decisions and changes, set goals and timelines, establish guidelines and budgets, liaise with key external partners, coordinate managers and teams, delegate responsibilities, and conduct research and analysis to find opportunities that will optimize the department's operations. Moreover, a claims director leads and encourages staff to reach goals, all while implementing the company's claims policies and regulations, developing new ones as needed.

  • Customer Service
  • Litigation
  • Oversight
  • Coverage Issues
  • Claims Handling
  • Claims Operations

Claim Specialist

Job description:

A claims specialist is responsible for processing insurance claims, reviewing insurance coverage, and analyzing claims cases. Claims specialists' duties include negotiating claims settlements, validating claims to prevent fraud, creating court testimonies as needed, developing claim review plans, and checking necessary documents and related resolve claims. A claims specialist must have strong analytical and critical-thinking skills to authorize claim payment and investigate complex and unusual claims. Claims specialists should also have extensive knowledge of the insurance processes to handle various cases, following legal policies and regulatory procedures.

  • Customer Service
  • Litigation
  • Patients
  • Claims Handling
  • Quality Standards
  • Excellent Organizational

Claims Manager

Job description:

A claims manager is an individual who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims. They must determine who is liable for the damage if there were other parties involved. Claims managers must also include an expert to assess the amount of damage and avoid insurance fraud.

  • Customer Service
  • Oversight
  • Litigation
  • Direct Reports
  • Claims Handling
  • Insurance Claims

Claims Representative

Job description:

A Claims Representative is an agent who works for insurance companies in order to investigate and settle claims. The agent acts as an intermediary between customers and insurance companies by evaluating the customers' facts surrounding claims and determining whether the loss is covered or should be compensated. Such a role is important because an agent makes sure that no fraud claims are being paid out. It is also highlighted that an agent works in compliance with state regulations.

  • Customer Service
  • Quality Standards
  • Policy Coverage
  • Reservations
  • Claims Handling
  • Insurance Coverage

Field Adjuster

Job description:

A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.

  • Customer Service
  • Xactimate
  • Strong Negotiation
  • Insurance Policies
  • Claims Handling
  • CCC

How much can you earn with Claims Handling skills?

You can earn up to $54,592 a year with claims handling skills if you become a senior claims representative, the highest-paying job that requires claims handling skills. Casualty claims supervisors can earn the second-highest salary among jobs that use Python, $103,706 a year.

Job titleAverage salaryHourly rate
Senior Claims Representative$54,592$26
Casualty Claims Supervisor$103,706$50
Claims Vice President$93,687$45
Claims Account Manager$61,214$29
General Adjuster$62,495$30

Companies using Claims Handling in 2025

The top companies that look for employees with claims handling skills are The Travelers Companies, Chubb, and Old Dominion Freight Line. In the millions of job postings we reviewed, these companies mention claims handling skills most frequently.

Departments using Claims Handling

DepartmentAverage salary
Finance$59,474
Customer Service$37,174