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Top 20 companies that use Customer Interaction

Companies that use customer interaction include The TJX Companies, Gap International, The Home Depot, Gap Inc., Carter's, U.S. Department of the Treasury, Walgreens, and several other companies.

What companies use Customer Interaction the most?

1. The TJX Companies

Zippia score 4.5

How The TJX Companies uses Customer Interaction:

  • Documented all customer interactions, including confidential financial issues, in customer database.

Most common skills for The TJX Companies:

  • Distribution Centers
  • Sales Floor
  • Travel Arrangements
  • Java
  • Loss Prevention
  • Front End

2. Gap International

Zippia score 4.4

Most common skills for Gap International:

  • Quality Customer Service
  • HMI
  • JPAS
  • Process Design
  • Inventory Control
  • Cherry Pickers

3. The Home Depot

Zippia score 4.6

How The Home Depot uses Customer Interaction:

  • Maintained expert knowledge of products for use during customer interactions and to achieve sales targets.
  • Documented details of customer interaction into system while on the computer.
  • Document details of customer interaction into system.

Most common skills for The Home Depot:

  • Customer Service
  • Depot
  • Product Knowledge
  • Sales Floor
  • Customer Orders
  • Customer Satisfaction

4. Gap Inc.

Zippia score 4.5

Most common skills for Gap Inc.:

  • Sales Floor
  • Sales Associates
  • Customer Service
  • Loss Prevention
  • Inventory Control
  • Product Knowledge

5. Carter's

Zippia score 4.6

Most common skills for Carter's:

  • PowerPoint
  • Customer Issues
  • Mechanical Components
  • Sales Associates
  • Customer Service
  • Defective Products

6. U.S. Department of the Treasury

Zippia score 4.5

Most common skills for U.S. Department of the Treasury:

  • Treasury
  • IRS
  • SharePoint
  • PowerPoint
  • Subpoenas
  • Tax Issues

7. Walgreens

Zippia score 4.4

How Walgreens uses Customer Interaction:

  • Maintained highest level of quality support in every customer interaction.
  • Share ideas that help shape the look of the department and my customer interactions.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments.

Most common skills for Walgreens:

  • Customer Service
  • Inventory Control
  • Patients
  • Inventory Management
  • Sales Floor
  • Stock Shelves

8. Comcast

Zippia score 4.5

How Comcast uses Customer Interaction:

  • Utilized my PC skills to end every customer interaction timely and effectively.
  • Update Internal Customer Database during Customer Interactions.
  • Documented details of customer interaction by opening ticket in the trouble ticketing system and records appropriate information in database.

Most common skills for Comcast:

  • Customer Service
  • Customer Accounts
  • Customer Issues
  • Customer Complaints
  • Inbound Calls
  • Technical Issues

9. Jetro Cash & Carry Enterprises Inc.

Zippia score 4.2

Most common skills for Jetro Cash & Carry Enterprises Inc.:

  • Customer Service
  • Inventory Control
  • Pallet Jack
  • Sales Floor
  • Pallets
  • Cash Control

10. PNC

Zippia score 4.1

Most common skills for PNC:

  • FHA
  • Bank Statements
  • Strong Analytical
  • Customer Service
  • Production Process
  • Customer Satisfaction

11. Hilltop Holdings

Zippia score 4.7

Most common skills for Hilltop Holdings:

  • PLC
  • Proofread
  • Auto CAD
  • Media Preparation
  • External Auditors
  • Community Resources

12. Wolters Kluwer

Zippia score 4.7

How Wolters Kluwer uses Customer Interaction:

  • Order Analyst- Analyze order activities, including a review of filing procedures, completion of documents and customer interaction.

Most common skills for Wolters Kluwer:

  • Azure
  • Content Marketing
  • UI
  • B Testing
  • QA
  • Business Development

13. SMX Convention Center

Zippia score 4.0

14. The PNC Financial Services Group

Zippia score 4.4

Most common skills for The PNC Financial Services Group:

  • Anti-Money Laundering
  • Customer Service
  • Risk Management
  • Project Management
  • Switches
  • HR

15. Intel

Zippia score 4.7

Most common skills for Intel:

  • Linux
  • Perl
  • Debugging
  • Windows
  • RTL
  • Python

16. Best Buy

Zippia score 4.6

How Best Buy uses Customer Interaction:

  • Excelled in customer interaction by applying established policies and procedures for customer service.
  • Recorded customer interactions through incident trouble tickets in internal tracking system.
  • Implemented measures to reduce merchandise theft and damage and prevent problematic customer interactions.

Most common skills for Best Buy:

  • Customer Service
  • Sales Floor
  • Product Knowledge
  • Customer Issues
  • Customer Satisfaction
  • POS

17. Regeneron

Zippia score 4.9

Most common skills for Regeneron:

  • GMP
  • FDA
  • Provide Engineering Support
  • QC
  • STP
  • Object Oriented Programming

18. Copart

Zippia score 4.8

Most common skills for Copart:

  • Electrical Repairs
  • Customer Service
  • Infrastructure
  • QA
  • General Maintenance
  • DMV

19. Intuit

Zippia score 4.8

How Intuit uses Customer Interaction:

  • Utilized customer relationship software to document all customer interactions to provide seamless support over future interactions.

Most common skills for Intuit:

  • Payroll
  • Saas
  • Customer Service
  • Technical Support
  • Java
  • UI

20. Fifth Third Bank

Zippia score 4.6

How Fifth Third Bank uses Customer Interaction:

  • Complete extensive documentation of customer interactions on a daily basis.
  • Maintained friendly customer interactions and consistently exceeded referrals.
  • Exercised independent judgment when performing daily office responsibilities, dealing with staff, and during customer interaction.

Most common skills for Fifth Third Bank:

  • Bank Products
  • Treasury
  • Customer Service
  • ACH
  • Client Relationships
  • Customer Problems

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