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  • Store Director

    Diamond Cellar Holdings 3.7company rating

    Columbus, OH

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Job Description We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations. In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients. Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals. Responsibilities and Qualifications General As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar. Minimum work week of 45 hours. Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit. Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff. Experience Extensive experience in true luxury retail, with a proven track record in a store leadership role. Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces. Education Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus. Skills Exceptional leadership and interpersonal skills. Strong financial acumen and analytical abilities. Excellent communication, negotiation, and conflict resolution skills. In-depth knowledge of luxury jewelry trends, products, and customer preferences. Personal Attributes Passion for luxury jewelry and a deep understanding of the high-end market. High level of professionalism, integrity, and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $40k-56k yearly est. 4d ago
  • Production Manager

    Scale Microgrids

    New Albany, OH

    The Role We are looking for a Production Manager to oversee the planning, execution, and management of work adherence for two Energy Center plants providing 300MW of reliable energy in an off-grid installation. You will focus on Energy Center maintenance activities and scheduling, minimizing plant risk and out-of-service time for critical equipment, and identifying the most efficient and cost-effective solutions for the Energy Center. Duties will include coordinating with all Energy Center organizations to resolve variances in scheduled activities and prioritizing work activities based on equipment impact. You will report to our Site Manager of New Albany South and be based in/near New Albany, Ohio. Key responsibilities will include: Directs the development and implementation of the scheduling process, including resolving schedule conflicts Provides schedule performance information, develops plans for schedule implementations, and updates as required Directs work week status meetings with maintenance, modifications, operations, and support organizations to direct the implementation of the work schedule Ensures schedules are developed in accordance with Energy Center requirements and standards Works closely with the on-duty Control Room Staff, O&M Management, and LTSA providers to ensure the work week is executed as planned and emergent/short-cycle work is implemented as required to support plant priorities Works directly with LTSA providers to establish a robust planned outage schedule and manage performance of the contract Leads site efforts in managing quality CMMS data and Work Order execution, and maintenance backlog Tracks and coordinates maintenance activities to minimize equipment/system out-of-service time. Coordinates and schedules activities per Energy Center procedures to minimize plant risk Development and analysis of maintenance and schedule KPIs Communicates the schedule with the station through Work Management meetings and/or any other communication tools to ensure a successful schedule implementation On-call availability is required for emergencies, with occasional evening, weekend, or holiday work as needed The Ideal Candidate Minimum of 7 years of power generation experience with at least 4 years cumulative experience in scheduling management, project management, operations, maintenance, project controls, or engineering Comprehensive understanding of site work control, quality assurance, configuration management, material controls, and procedures for both maintenance and operations-related areas Experience with PRA/Maximo/Primavera P6 or similar software and CMMS applications Ability to troubleshoot complex technical issues and make decisions under pressure to ensure uninterrupted operations Intradepartmental communication skills (verbal and written) High School Diploma or equivalent required This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include: Do the Right Thing Act Like an Owner Hustle Demand Results Go Together Evolve or Disappear We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching. About Scale Microgrids Scale Microgrids (“Scale”) is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions. Through its leading technical expertise and access to scale capital, Scale helps its customers transition to a decentralized energy future by providing and financing sustainable, cost-effective, and resilient power solutions. Scale has its own proprietary microgrid solution, which provides customers with cheaper, cleaner, and more reliable power, and also partners with third-party developers to acquire and/or finance a broader range of distributed energy assets. Scale is backed by EQT, bringing a depth of experience, resources, and capital that will enable us to continue pursuing our vision to power the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. About EQT EQT is a purpose-driven global investment organization with EUR 246 billion in total assets under management (EUR 134 billion in fee-generating assets under management), divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit ********************** Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin .
    $44k-72k yearly est. 5d ago
  • Senior Information Technology Business Analyst

    Revel It 4.3company rating

    Columbus, OH

    This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management
    $89k-114k yearly est. 3d ago
  • Sr. Software Engineer-Remote-

    Generis Tek Inc. 4.0company rating

    Remote job

    Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Faizan Mohammed at email address ****************************** can be reached on # ************. We have Contract role Sr. Software Engineer-Remote for our client at Chicago IL. Please let me know if you or any of your friends would be interested in this position. Position Details: Sr. Software Engineer-Remote-Chicago IL Location : Remote Project Duration : 6+ months of contract Pay rate : $64 to $74 an hour on W2 We are looking for seasoned back-end developers who are passionate about technology and excited about the potential of AI-driven innovations in sports experiences. Join our growing team to help define and build our top-rated sport app. Key team goals: As a back-end developer, you'll work with a team of talented engineers to design and build scalable, efficient systems that deliver real-time sports data, personalized experiences, and engaging fan interactions used by millions worldwide. If you're passionate about building world-class technology and excited to push the boundaries of what's possible in sports tech, we'd love to hear from you! Key projects or initiatives for the role: Sierra to Graphite migration: We serve our APIs to the mobile sports apps, some of our APIs use older versions of Data API that are being EOL. The data team has new APIs that we need to migrate to, they are not 100% compatible with the old one, so we need to work with them if some data is missing. Mobile clients shouldn't be aware of this change. Success metrics or KPIs for this role: We should be able to migrate the APIs, depend on complexity, we hope to migrate 1-2 components / APIs per week How is success measured? Meeting deadlines, meeting goals and objectives. Delivering of features requests/change requests with quality in production. Candidate Profile Must-have skills/qualifications (technical, soft skills, certifications, tools): 5+ years of Java or Kotlin development experience, including building and supporting user-facing web products 5+ years of experience with server-side API programming on Linux, focusing on scalable, high-performance web services Strong fundamentals in object-oriented design, design patterns, data structures, algorithm design, and problem-solving Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud infrastructure Commitment to well-designed, well-documented code Ideal experience level (years, leadership, industries): 8+years of experience Exceptional analytical aptitude and attention to detail Strong organizational and problem-solving skills Self-motivated, well-organized team player Excellent oral and written communication skills Desired personality or work style: work independent, collaboration, communication skill, problem solver, fast paced environment, quick learner, accountable. A passion for sports and fantasy sports Experience developing GraphQL servers Expertise in highly available distributed data services Experience with AWS services like S3, Dynamo DB, SQS, API Gateway Experience in using AI to develop code and solve problem Key attributes or values sought in the candidate: work as a team. Build solutions that are maintainable. Quality driven. Flexible and adaptable. Primary responsibilities (daily/weekly): Write code with tests for migrating APIs implementation. Follow up end to end with migration: Decide which API should be the best to migrate first Work with Data team on missing parts Create PR with the change (include testing and feature flag) Verify the change on stage environment Applying the change in prod and monitor for crashes / missing data To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Faizan Mohammed at email address ****************************** can be reached on # ************.
    $64-74 hourly 1d ago
  • Talent Acquisition Specialist / Recruiter For Real Estate Team with Residual Income!

    Homeology Real Estate

    Remote job

    Homeology is one of the fastest-growing real estate teams in Sacramento, built on strong values, high standards, and a culture of growth, excellence, and integrity. We help agents build real careers through systems, support, accountability, and a team-first environment. We are expanding and looking for a driven, friendly, organized Talent Acquisition Recruiter who is excited to play a key role in building the future of our team and looking for a career that can lead to income of about $300k per year but it would take a good 10 years or so to get there. Starting off, depending on your skills and motivation, we will show you how you can land between $75k-100k and then build on that with income that override's the agents production year over year and has you building up your residual income. Role Overview The Talent Acquisition Recruiter is responsible for sourcing, attracting, screening, and onboarding high-quality real estate agents into Homeology. This role blends recruiting, relationship building, sales, and coordination. Ideally, applicants are personable and can balance relationships with multiple candidates at one time. This role will consist of reviewing applicants who apply to join our team + call other agents and talk to them about their business and see if we might be a good fit for them. We focus on bringing VALUE and not sell them anything. If it's a fit - great. If not, totally fine as well! Your primary mission: Bring in quality, motivated agents who want to succeed long term and really take their business to the next level. We are not interested in warm bodies. We are looking for agents who are hungry and want to have amazing careers in real estate. Your goal would be to interview and bring on both new and experienced agents. This role is commission only and offers one of the most competitive override structures in the industry for high performers. Core Responsibilities: Sourcing & Outreach (30-40% of your time) Combination of reviewing applications that we get from various job boards & letters to new agents along with making calls to agents in the market Conduct daily outreach via calls, texts, emails, social media, and LinkedIn Manage Indeed, LinkedIn and other job boards Re-engage past applicants and leads in our CRM Build warm pipelines and stay in communication with prospects Set appointments Close appointments Screening & Qualification (30-40% of your time) Conduct 20-25 minute zoom screens Evaluate personality, motivation, culture fit, licensing status, and goals Filter out poor fits (protect leadership's time) Move qualified candidates through the interview pipeline In Person Interview (10-20% of your time) Schedule in person at the office interviews (We typically do group interviews but also 1 on 1 as well) Send confirmations and reminders Keep candidates warm and engaged Maintain an up-to-date pipeline in our CRM Onboarding Support & Reporting / KPI's (5-10%) Connect agents with our admin team to get the onboarding paperwork going Track daily / weekly / yearly recruiting metrics Maintain clean data in our recruiting dashboard Deliver daily and weekly recruiting reports to leadership Consistently hit monthly KPIs around screening calls and interviews booked Commission structure: Qualified Agent signed (new or experienced)= $150 per agent Qualified Agent licensed and onboarded (new or experienced. Licensing takes about 3 months) = $300 per agent Agent that finished our playbook (Typically takes them 1-2 months) = $500 per agent + You would receive an override on all the agents commission that you recruited: Agent's Year 1: You would receive 5% of their Gross Commission Agent's Year 2: You would receive 4% of their Gross Commission Agent's Year 3: You would receive 3% of their Gross Commission Agent's Year 4: You would receive 2% of their Gross Commission Agent's Year 5 and on: You would receive 1% of their Gross Commission (lifetime override while employed) Top recruiters can earn six figures in overrides. We have the plan and ability to take you to $200k-300k over time if not more! What Success Looks Like: 150 zooms scheduled per month 30 in person appointments set per week 12 agents signed on per month 6 agents licensed and onboarded per month 2 agents finished with the playbook per month Strong consistent nurturing and building relationships with agents Why Homeology? Massive career growth opportunities One of the strongest training ecosystems in Sacramento High-performance, supportive culture Leadership who actually invests in development Clear career path and income scaling Residual income opportunity (extremely rare in recruiting) If you love people, love conversations, love growth, and want to build something that has unlimited upside, we'd love to talk. We are looking for someone with a sociable and confident personality along with someone who is money motivated and goal orientated. Also, strong organizational skills and time management skills along with excellent communication skills both written and verbal Schedule & Availability: Choose your own hours Can work remote but will need to be available to meet prospective agents in person 1-2 times per week. Job Type: Full-time IF INTERESTED, PLEASE EMAIL ******************** as follows: SUBJECT: LinkedIn - Applying for Talent Acquisition Specialist / Recruiter For Real Estate Team with Residual Income! For the BODY, copy and paste these questions and answer them along with a copy of your resume: Did you read through everything and what stood out to you the most? What got you most intrigued about this opportunity and why would you need this to work out for you? A real estate license is NOT REQUIRED. Do you have any intentions on getting your license? How do you see a talent acquisition specialist contributing to a real estate team? What part of town are you located in and are you able to commute to Sacramento, 95825? Are you legally authorized to work in the United States?
    $56k-91k yearly est. 5d ago
  • Principal Product Manager

    People Inc. 3.0company rating

    Remote job

    | Major goals and objectives and location requirements The Principal Product Manager is experienced and analytically minded and will lead the strategy and development of D/Cipher+ reporting, measurement, and optimization intelligence systems. This role will define how performance data is structured, visualized, and activated across the media lifecycle transforming how internal teams and clients interpret campaign impact and identify optimization opportunities. This cross-functional leadership role will bridge data engineering, analytics, and go-to-market teams to evolve our reporting infrastructure into a dynamic, insight-generating platform. The role is responsible for designing products that simplify complex datasets, automate insight surfacing, and deliver measurable value through predictive reporting and optimization tools. The work will directly power the next generation of D/Cipher Plus measurement experiences - unifying campaign dashboards, attribution systems, and feedback loops that inform both current and future. This position offers remote work flexibility; however, if you reside within a commutable distance to one of our main offices in New York, Des Moines, Birmingham, Los Angeles, Chicago, or Seattle, the expectation is to work from the office three times per week. About The Team | The Team and/or Brand. D/Cipher is People Inc.'s audience data and mindset intelligence offering, focused on transforming People Inc.'s readership insights into scalable off-platform programmatic activations across the ad tech ecosystem. The team's mission is to connect context, intent, and performance - powering smarter marketing decisions at scale across a wide range of inventory channels and platforms. About The Positions Contributions: Reporting & Measurement Systems 34% Own the roadmap for campaign reporting and measurement tools that deliver clear, actionable insights to internal and client-facing users. Lead the design and delivery of unified campaign dashboards that visualize performance across audience, taxonomy, and creative dimensions. Partner with Data Engineering and Measurement Science teams to operationalize multi-touch attribution, conversion tracking, and KPI normalization frameworks. Integrate campaign reporting systems with D/Cipher's predictive and identity frameworks to create a closed-loop view from exposure to outcome. Develop intelligent reporting experiences that surface key wins, contextualize performance, and proactively highlight anomalies or optimization opportunities. Define data models and schemas that enable scalable, reusable reporting templates across client, vertical, and campaign types. Optimization Insights & Predictive Intelligence 33% Build tools that transform measurement outputs into proactive recommendations - helping internal and external users understand not just what happened , but what to do next . Collaborate with Data Science to integrate predictive analytics that estimate performance lift, pacing, and conversion potential. Drive the development of optimization signals that feed into forecasting models and targeting recommendations across D/Cipher's ecosystem. Partner with UX and Design to embed AI-assisted insights (e.g., intelligent summaries, anomaly detection, optimization copilots) into reporting interfaces. Cross-Functional Product Leadership 33% Collaborate with Sales, Client Success, and Insights teams to ensure reporting aligns with client objectives and supports renewal and upsell conversations. Work closely with Engineering and Data teams to ensure measurement products are performant, reliable, and aligned with D/Cipher's overall data infrastructure. Establish clear requirements for data ingestion, normalization, and visualization to support measurement automation and future-proof the reporting architecture. Champion data quality and interpretability, ensuring consistency and transparency in how metrics are calculated and communicated across teams. The Role's Minimum Qualifications and Job Requirements: Education: Bachelor's degree or equivalent preferred Experience: 8+ years of product management experience, ideally in ad tech, martech, analytics, or media measurement. Specific Knowledge, Skills, Certifications and Abilities: Proven experience building and launching data visualization, analytics, or reporting platforms. Strong understanding of media performance metrics, attribution modeling, and campaign measurement frameworks. Experience translating analytical outputs into user-friendly reporting interfaces or storytelling tools. Demonstrated collaboration with data science, analytics, and engineering teams to operationalize complex datasets. Reporting tools evolve from static dashboards to interactive, intelligence-driven systems. Optimization insights are surfaced automatically and integrated into ongoing campaign management. Measurement data directly informs predictive systems, improving planning and targeting performance. Internal teams and clients gain a unified, transparent, and automated view of campaign success and opportunity. Comfort defining KPIs, data taxonomies, and measurement methodologies that scale across multiple products or platforms. Excellent communication and stakeholder management skills; able to synthesize technical and business requirements into a coherent vision. A product mindset that values automation, usability, and interpretability - not just data delivery. Familiarity with agentic or AI-assisted product features that enhance reporting or analytics workflows. Background in predictive modeling or optimization intelligence within ad tech ecosystems. Experience with Datarama, Tableau, or custom visualization tools. Understanding of identity, data collaboration, or privacy-safe measurement systems (e.g., clean rooms, encrypted match frameworks). Strong UX sensibility and ability to simplify data-dense experiences into intuitive, action-oriented designs.
    $113k-158k yearly est. 2d ago
  • Part-Time PM Customer Retention Representative (Remote)

    Globe Life Inc. 4.6company rating

    Remote job

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas
    $62k-109k yearly est. 37d ago
  • Sr. IT Manager - Digital Banking

    Insight Global

    Westerville, OH

    Sr. IT Manager - Digital Banking COMPENSATION: $195,000 base salary + 20% bonus + $20k stock BENEFITS: Annual Bonus, Medical, Dental, Vision, PTO, 401(k), Health Savings Account, Disability & Life Insurance, Tuition Assistance, Parental Leave, LTI Plan, Employee Wellness EMPLOYMENT TERMS: Direct-Hire/Permanent SUMMARY & OVERVIEW: We are seeking a "Sr. IT Manager - Digital Banking" to lead the technical delivery of a major digital banking platform migration from our current system to Q2 Digital Banking. This senior leadership role will oversee engineers, analysts, testers, and cross-functional teams to ensure successful execution of this strategic transformation initiative. KEY RESPONSIBILITIES: Leadership & Program Delivery: Drive large-scale digital transformation initiatives, ensuring timely delivery and effective risk management. Develop and execute comprehensive project plans, track KPIs, and remove delivery impediments. Build and retain high-performing technical teams through recruitment, training, and mentorship. Digital Banking Migration: Lead migration from legacy digital banking platforms to Q2 Digital Banking or similar systems. Ensure data integrity during platform conversions through robust validation and compliance checks. Oversee data mapping processes from legacy systems to new platforms, ensuring accuracy and regulatory adherence. Risk, Compliance & Budget: Incorporate regulatory requirements (CFPB, OCC, FRB) into technical delivery plans. Implement safety procedures, disaster recovery plans, and security controls to mitigate risk. Prepare and manage annual budgets, business cases, and operating plans for large IT programs. ITIL, Incident Management & Cross Functional Collaboration: Apply ITIL/ITSM practices, including incident, problem, and change management. Coordinate with middleware, security, IAM/CIAM, and infrastructure teams during migration projects. REQUIRED QUALIFICATIONS: Technical Delivery Expertise: Minimum 7+ years in IT technical leadership roles, including prior leadership experience. Managing technology teams delivering complex products/services. KPI tracking, data analysis, and reporting for continuous improvement. Domains, Frameworks & Standards: Financial Services/Banking (intermediate level). Regulatory compliance (CFPB, OCC, FRB). ITIL / ITSM (incident, problem, change management). Education: Bachelor's degree in a related field. PREFERRED QUALIFICATIONS: Digital transformation programs, including core and digital banking conversions (Fiserv, FIS, NCR, Q2 Digital Banking). Proven ability to ensure smooth adoption of new platforms by end-users. Ideal Candidate Profile: Strong program delivery leader with experience in digital banking migrations. Skilled in ITIL processes, risk management, and compliance. Adept at managing cross-functional teams and large-scale projects. Familiarity with Q2 Digital Banking or similar platforms. Comfortable with data migration and mapping strategies. Demonstrated ability to manage budgets and track KPIs for success. Compensation: $195,000 per year base salary Exact compensation may vary based on several factors, including skills, experience, and education. Benefits include: -Annual bonus -Comprehensive medical, dental, vision, life insurance, and disability benefits -401(k) program -Health savings account -Tuition assistance program -LTI Plan -Employee wellness program
    $195k yearly 1d ago
  • Client Advisor, San Diego (Part-Time)

    Zimmermann

    Remote job

    This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose As a Part-Time Client Advisor (2 days) with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann's global vision. Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann's core values of integrity, creativity and passion. Role Responsibilities · Achieving sales targets and store KPI's whilst upholding Zimmermann's brand standards including store and visual presentation, stock and inventory · To ensure that an exemplary standard of client service is provided to Zimmermann's clientele in line with the brand's global vision. · Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships. · Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives. · Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention. · Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety. About You · Capability and drive to reach KPIs and Sales Targets · Demonstrates professionalism, optimism and team orientated approach. · Exceptional communication and interpersonal skills · Previous sales experience in luxury designer fashion · A passionate brand ambassador who embodies the Zimmermann values · Ability to cultivate Zimmermann's brand loyalty though positive client interactions. · Detailed orientated · Excellent organisational skills and problem-solving ability · A passion for exceeding customer expectations · Ability to build ongoing rapport with clientele · Ability to work independently and as part of a team Why join our team? · Bespoke career development plans and access to strong mentors and industry leaders. · Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. · Competitive package, seasonal uniforming and team member discount · Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary and hourly range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended hourly pay for the role, Zimmermann maintains the discretion to offer compensation outside the specified range of $18 to $20. In addition to hourly pay, Client Advisors are also eligible for commission on all sales. At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
    $60k-113k yearly est. 5d ago
  • Key Accounts Executive (NY)

    Bitsight 4.1company rating

    Remote job

    Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis. We invented the cyber ratings industry in 2011 Over 3000 customers trust Bitsight Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote The Key Account Manager (KAM) is responsible for managing and growing relationships with the company's most important and high-potential customers as well as marque new logo brands. This role focuses on building long-term partnerships, driving net new and upsell/cross sell revenue growth, and ensuring customer satisfaction by aligning client business objectives with the company's solutions and services. The KAM acts as the primary point of contact for Key Accounts, coordinating internal resources to deliver value and strengthen the customer relationship. Key Responsibilities New Logo Acquisition Responsible for targeting a portfolio of net new logos to establish a landing opportunity for Bitsight. (Apx 30) Develop account plans, own the strategy by persona, and execute strategies to achieve a new logo win. Help coordinate handoff to CSM for on-boarding and ensure customers objectives are met. Account Management & Growth Own and manage a portfolio of Key Accounts with a focus on retention and expansion. (Apx 40 to 50) Develop account plans, set revenue goals, and execute strategies to achieve growth targets. Identify upsell, cross-sell, and renewal opportunities within accounts. Customer Engagement Serve as the trusted advisor and main point of contact for clients. Build and maintain executive-level relationships within customer organizations. Conduct regular business reviews to demonstrate ROI and align on future strategy. Collaboration & Coordination Partner with Sales Engineering, Marketing, Customer Success, and Product teams to deliver customer value. Act as the customer advocate internally, ensuring product and service offerings align with client needs. Coordinate with Legal and Finance teams on contract negotiations and renewals. Market & Industry Insight Stay informed on industry trends, customer business challenges, and competitive landscape. Leverage insights to position the company as a thought leader and trusted partner. Operational Excellence Maintain accurate account data, forecasts, and pipeline in CRM. Track performance against KPIs, including revenue growth, customer satisfaction, and retention. Ensure timely resolution of issues impacting customers. Qualifications Bachelor's degree in Business, Marketing, or related field (MBA preferred). 10+ years of experience in enterprise sales or higher, account management, or customer success with a track record of success managing large or strategic accounts. Strong consultative selling, negotiation, and relationship management skills. Proven ability to develop executive-level relationships and influence decision-making. Excellent communication, presentation, and interpersonal skills. Experience working in a cross-functional, fast-paced environment. Familiarity with CRM tools (e.g., Salesforce, HubSpot, Clari) and account planning methodologies. Key Attributes for Success Strategic thinker with the ability to translate customer needs into business opportunities. Results-driven, with a focus on revenue growth and long-term partnership. Strong problem-solving skills and ability to navigate complex organizations. High emotional intelligence, resilience, and adaptability. Collaborative and team-oriented mindset. Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills. Open-minded. If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Bitsight's mission and can contribute to our team in a variety of ways. Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ***********************. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications. Additional Information for United States of America Applicants: Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status. Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants with criminal histories will be considered for employment consistent with applicable law. This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act. The anticipated hiring base salary range for this position is US$125,00 to $150,000annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight's good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
    $150k yearly Auto-Apply 60d+ ago
  • Project Manager

    Independence Construction

    Columbus, OH

    Who is IC? Independence Construction is one of the largest CM businesses headquartered in Northeast Ohio. As part of the DiGeronimo Companies, we offer our clients self-perform services through our affiliated companies, as well as bring an owner's approach to projects through the company's work as a developer. We bring our experience and reputation for honesty, integrity, and outstanding performance to the world of design and management in order to ensure the best results for our partners, subcontractors, and community. What do we believe in? PEOPLE: Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets. PERFORMANCE: Always deliver the highest quality. Find solutions. Provide value to our partners. COMMUNITY: Positively impact the communities we serve. Give back. Leave the world a better place than we found it. As a Project Manager you're responsible for all aspects of multiple construction projects for the duration of projects assigned; lead the project teams with the project executive(s) and represent Independence Construction to the client; work with IC executives on business development to secure future work. Develop Site Specific Safety Plans with Project Team, with assistance from company Safety personnel. Ensure safety is discussed at project morning huddles Work with estimating department on project bids and pre-construction phase for assigned projects. Assist in preparing Bid Packaging strategies and bidding Scopes of Work Prepare and review project schedules from pre-construction phase through close-out Working with estimating department, Initiate and award subcontracts to vendors and subcontractors during pre-construction phase; issue change orders as necessary. Develop and revise project budgets, as necessary On a monthly basis, prepare, monitor, and present Job Cost reports (i.e., budgets, GC expenditures, budget revisions, change orders and gross profit projections) for all projects assigned to Management and Company Controller Act as liaison with Owner/Architect for projects assigned Develop and Monitor Key Performance Indicators (KPIs) utilized on projects Administer and monitor compliance with construction contracts with Owners, subcontractors, and vendors; provide timely written notices in accordance with project manual and contract requirements Construction documentation management, including but not limited to applying for building permits, surveys, testing and inspections, in conjunction with projects' superintendents Coordinate and expedite materials and services for the job sites, in conjunction with superintendents Manage labor relations and work with appropriate internal personnel to resolve labor issues Analyze actual costs to estimates and document variances Prepare and update cash flow projections and if required using a cost-loaded schedule Oversee, manage and/or complete change management processes Review and coordinate structural, architectural and MEP drawings throughout project Oversee the MEP Coordination process and 3D or BIM utilization to assure project coordination is accurately being implemented Manage the Job Close out Process including Contracts with Owner, subcontractors and vendors, and obtain all necessary warrantees and releases With company and project executives, perform business development functions to obtain future work Do you have what it takes? Bachelor's degree in construction management or engineering; 10+ years' experience in progressively responsible roles in construction management or equivalent combination of education and experience Ability to deal with situations involving sensitive and confidential company issues Strong written and oral communication skills; ability to communicate with all levels, both internally and externally Knowledge of budgeting and expense control Well-developed analytical and problem-solving abilities Able to write reports, business correspondence Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines Knowledge of all different construction delivery systems Strong attention to detail
    $68k-95k yearly est. 1d ago
  • ServiceNow Team Project Manager/Architect

    Teksynap

    Remote job

    Responsibilities and Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)
    $103k-135k yearly Auto-Apply 7d ago
  • Senior Collections Specialist

    Upstart 4.0company rating

    Columbus, OH

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. Position Location - This role is available in the following locations: Remote. Time Zone Requirements - This team operates on the East Coast time zones. Travel requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. How you'll make an impact: Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. What we're looking for: Minimum qualifications: At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred qualifications: 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $27.5-38 hourly Auto-Apply 60d+ ago
  • Senior Business Development Representative

    Replicant

    Remote job

    At Replicant, we believe AI should work for people, starting with customer service. That's why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We're leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you're excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you'll love it here. As a Business Development Representative, you will be focused on researching, prospecting, and creating new pipeline with enterprise customers and will have a direct impact on developing the sales culture at Replicant. Replicant is gaining traction with customer service organizations across the B2B sector in Retail, Insurance, Travel, Financial Services, Healthcare, and more. We are looking for an experienced BDR who can source enterprise deals involving multiple stakeholders in Customer Service, IT, and Operations. What You'll Do Drive high-volume, highly-personalized outbound prospecting to generate net-new business opportunities. Use AI tools to enhance sourcing, research, prioritization, and message customization. Execute creative, research-driven outbound strategies tailored to target industries and personas. Understand and articulate Replicant's value proposition across channels and competitively position our platform. Partner closely with marketing, product marketing, and sales to share outbound insights and optimize messaging. Take full ownership of outbound goals and deliverables with minimal oversight. Support inbound lead coverage as needed, with primary focus on outbound generation. Meet daily activity KPIs and consistently exceed quarterly quota goals, contributing to overall pipeline growth What You'll Bring 3+ years in a Senior Business Development role with proven success driving outbound pipeline and influencing sales outcomes A clear long-term goal of becoming an Account Executive, demonstrated through ownership, curiosity, and progression Experience working directly with customers (CX, support, success, service), with strong empathy and ability to understand customer pain points Exceptional written, verbal, and presentation skills, especially in outbound communication A results-driven, hunter mentality with consistent performance against outbound targets Energetic, self-motivated approach with strong follow-through and a bias for action Tech-savvy, able to quickly understand complex AI/automation technology and communicate value clearly Thrives in a high-growth, fast-paced environment where experimentation and creativity are encouraged Coachable and growth-oriented, someone who seeks feedback, levels up quickly, and wants to master the full sales cycle Creative thinker who enjoys testing new outbound approaches, personalizing at scale, and using AI to increase leverage For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses - interested? We'll fund them 📍 Remote by design: We're distributed - no guilt about life events, we trust you to manage your calendar 🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 Compensation that matches your impact: competitive salaries in the company you're helping to build 📈 Equity with upside: We believe in shared ownership-You'll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at ******************* and we'll work to meet your needs.
    $83k-124k yearly est. Auto-Apply 27d ago
  • Remote Digital Analytics Manager Job:

    Akkodis

    Remote job

    Contract Pay Rate Range: $40-47.50 per hour based on experience, education, geographic location and other factors. This role blends product ownership with delivery management, you will lead a GA4/GTM implementation, govern event taxonomy, audit data quality, and ensure measurement is aligned to business goals. The Digital Analytics Manager will influence both the implementation of data capture and the output derived from that data, ensuring integrity and usefulness end-to-end. You'll be responsible for defining, refining, and reporting on KPIs that measure both platform health and business performance, while producing actionable insights for Marketing, Merchandising, and leadership. Remote Responsibilities of the Digital Analytics Manager Job: Lead GA4 + GTM implementation (including server-side where applicable). Translate business objectives into measurable KPIs and reporting requirements. Write Features, Epics, and User Stories in Azure DevOps, define acceptance criteria, and manage analytics delivery through development sprints. Partner with Engineering, UX, and Product teams to ensure analytics instrumentation aligns with key user journeys and funnels. Build and manage executive and operational dashboards (Looker Studio/Tableau/BigQuery) for ongoing KPI tracking. Establish measurement standards and KPI definitions across global regions. Audit event collection and funnel integrity; open and track data issues with development teams. Own documentation for tagging guides, measurement frameworks, KPI definitions, and QA protocols. Partner closely with Marketing (campaign attribution, channel ROI, conversion lift) and Merchandising (product performance, catalog optimization, search/browse effectiveness) teams. Provide polished reporting and presentations with actionable insights for cross-functional stakeholders. Deliver weekly/monthly performance reviews with clear storylines: what's happening, why, and what action is recommended. Lead the analytics perspective in planning sessions for campaigns, promotions, merchandising changes, and new feature launches. Remote Qualifications of the Digital Analytics Manager Job: 2-4+ years in digital/web/product analytics with GA4 + GTM experience. Ability to define, refine, and report on KPIs that drive business decisions. Working knowledge of BigQuery/SQL and GA4 exports with commerce/order data. Experience creating dashboards in Looker Studio/Tableau with solid data storytelling skills. Demonstrated collaboration with Marketing and Merchandising teams to optimize performance. Clear communication skills, both written and verbal; comfortable presenting findings to teams and leadership. For more information or to be considered for the Digital Analytics Manager Job please contact *************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
    $40-47.5 hourly 1d ago
  • Growth Marketing Hacker

    Alphapoint

    Remote job

    Growth Hacker / Marketer 100% Remote AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.Position Overview AlphaPoint has set up an AI Lab to rapidly prototype and develop AI focused applications. We are seeking a highly creative, analytical, and performance-driven Growth Hacker to help promote and develop test marketing strategies of the MVP's and prototypes that the lab develops. You'll experiment across marketing channels, rapidly develop new tactics to acquire and retain users, and leverage data to guide your decisions. The ideal candidate thrives in a startup environment and has a proven track record of driving rapid user or revenue growth.Key Responsibilities Develop and execute innovative, scalable growth strategies across multiple creative channels. Design and run rapid A/B tests to optimize conversion funnels, landing pages, and onboarding processes Use analytics tools to track KPIs, interpret performance data, and report actionable insights Collaborate within AI Labs product, engineering, and design teams to drive user engagement and retention Identify and execute new growth opportunities through traditional and non-traditional means. Identify and research new channels to distribute products (reddit, discord, youtube, etc…) Requirements 2-4+ years of experience in growth marketing, digital marketing, or a similar role Proven track record of designing and executing successful growth campaigns Leverage AI Tools in research in order to streamline and enhance every aspect of the AI marketing process. (research, content creation, execution, and analysis..) Startup mindset: creative, resourceful, agile, data-obsessed, and outcome-driven Preferred skills Experience in Consumer and Enterprise Marketing Diverse skillset across marketing strategies: Digital, Social, OOH, and other non-traditional methods Prior involvement in viral or community-led growth strategies What We Offer Competitive compensation Equity or stock options (if applicable) A culture of autonomy, experimentation, and learning Opportunity to make a real impact on company trajectory
    $59k-94k yearly est. Auto-Apply 60d+ ago
  • Financial Analyst

    Connect Search, LLC 4.1company rating

    Remote job

    ***LOCAL CANDIDATES ONLY*** Job Title: Financial Analyst (FP&A) Employment Type: Contract-to-Hire at a full time schedule of 40+ hours per week. Pay: $30-35/hour W2 About the Role: Our client, a well known healthcare organization, is seeking a detail-oriented and proactive Financial Analyst (FP&A) to join the team in Norwalk, OH. This role is responsible for supporting financial planning and analysis initiatives, including budgeting, forecasting, variance analysis, and operational performance improvement. The Financial Analyst will collaborate with leaders across the organization to provide insights and support strategic decision-making. Key Responsibilities: Develop monthly, quarterly, and annual financial forecasts using historical trends and operational data. Prepare detailed variance analyses comparing actuals to budget/forecast and communicate key drivers to leadership. Build and maintain financial models to support scenario planning and operational decision-making. Partner with department leaders to identify financial risks, opportunities, and cost-saving initiatives. Consolidate and interpret financial results across departments for reporting packages. Support long-range planning by evaluating key business assumptions and market trends. Monitor KPIs and operational metrics, translating them into actionable insights for leadership. Assist with ad hoc financial analysis to support investment decisions, resource allocation, and performance improvement efforts. Qualifications: Bachelor's degree in Finance or Accounting required; Master's preferred. 3+ years of FP&A or financial analysis experience. Strong experience with variance analysis, budgeting, and financial forecasting. Ability to extract, interpret, and present financial data clearly to non-financial stakeholders. Excellent analytical, organizational, and communication skills. Why Join: Hybrid work schedule with flexibility to work remotely. Opportunity to partner with cross-functional leadership and drive impact on financial performance. Collaborative and fast-paced environment where your insights will influence key decisions.
    $30-35 hourly 5d ago
  • Manhattan Associates SCI Specialist

    4Sight Supply Chain 4.0company rating

    Remote job

    Job Summary:We are seeking a skilled and experienced Manhattan Associates SCI (Supply Chain Intelligence) Specialist to join our team and support the design, development, and optimization of the supply chain analytics and reporting capabilities for our Clients. The ideal candidate will have a strong background in supply chain systems and business intelligence, with specific hands-on experience implementing and supporting Manhattan SCI module. Key Responsibilities: Design, develop, and maintain reports, dashboards, and KPIs using Manhattan SCI and associated BI tools. Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications. Work closely with Client teams (WMS, TMS, OMS) to ensure data integrity and alignment across systems. Optimize existing SCI configurations, data models, and ETL processes for performance and scalability. Troubleshoot and resolve issues related to data accuracy, reporting errors, and system performance. Support testing, upgrades, and new implementation projects involving the Manhattan SCI platform. Train end-users on report usage and data interpretation. Document processes, configurations, and support procedures. Required Qualifications: Bachelor's degree in Information Technology, Supply Chain, Computer Science, or related field. 3+ years of experience working with Manhattan Associates SCI in a technical or functional role. Strong understanding of supply chain processes, warehouse operations, or transportation management. Proficient in SQL, PL/SQL, and experience with data warehousing concepts. Experience with BI tools such as Cognos, Power BI, or Tableau. Knowledge of Manhattan Active or legacy versions (WMOS, etc.) a strong plus. Ability to translate business needs into technical requirements. Strong problem-solving and communication skills. Preferred Qualifications: Experience integrating SCI with other Manhattan modules (WMS, TMS, OMS). Prior involvement in full-cycle implementations or SCI upgrades. Familiarity with cloud-based data solutions and reporting. Experience working in Agile/Scrum environments. What We Offer:- Competitive salary and benefits package- Opportunity to work with cutting-edge supply chain technology- Collaborative and inclusive work environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $55k-92k yearly est. Auto-Apply 60d+ ago
  • Client Experience Specialist

    One Legal LLC 4.3company rating

    Remote job

    About One Legal, an InfoTrack Company One Legal, a division of InfoTrack, is a one-stop online solution for legal professionals to file court documents in every California court, manage service of process nationwide, and more. A leader in innovative technology solutions for legal professionals for more than 30 years, One Legal continues to be among the most respected in the industry. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, we'd love for you to join us. About the role As a Client Experience Specialist at One Legal, you will play a pivotal role in a dynamic and client-focused support team dedicated to educating, empowering, and advocating for our clients. Your primary responsibility will be to address and resolve client inquiries through clear, effective verbal and written communication, with a strong emphasis on active listening and understanding. You'll ensure efficient and effective resolutions that meet our clients' needs by leveraging all available resources. In this role, you will be recognized for your reliability and ability to maintain composure under pressure, consistently demonstrating empathy in client interactions. You are a quick learner with a talent for multitasking, open to coaching, and driven by curiosity. Your commitment to teamwork is evident as you continually seek ways to enhance your own performance, contribute to the team, and drive company success. This is a fully remote role, based in Pacific Time. The hours are M-F, 9:00am - 6:00pm PT. Responsibilities Client Experience: * Lead clients through the One Legal platform to complete tasks. * Maintain accurate client records in Salesforce. * Own your learning and communicate effectively with your manager. * Advocate for clients by reviewing materials and providing feedback to internal teams. * Solve problems efficiently, ensuring a high-quality client experience. * Represent the client's voice to influence product improvements. Driver of Results: * Seek solutions to enhance the employee experience and celebrate team successes. * Collaborate with your manager to meet corporate goals. * Understand and act on key KPIs to consistently deliver exceptional client service. * Continuously improve the client experience through proactive learning. Operational Excellence: * Embrace new technology to improve service and efficiency. * Address productivity issues with your team and suggest improvements. * Assist in onboarding new team members. * Focus on de-escalation to minimize client delays. * Follow all policies and guidelines. * Participate in discussions to ensure consistent practices and communication.
    $25k-30k yearly est. 33d ago
  • Sales Operations Specialist (US)

    Kalibrate 3.4company rating

    Remote job

    Kalibrate We are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of sophisticated data science, machine learning, and AI, we analyze countless data sources to identify the information that matters - enabling our customers to truly know their market and answer their most critical business questions. We want to support a world without guesswork - where every organization has access to the insights that drive economic growth and shape successful communities, today and tomorrow. The Kalibrate team work across the globe, tirelessly supporting 300+ customers in 70+ countries. We are seeking a highly analytical and results-driven Sales Analyst with 0-2 years of relevant experience to join our Sales Operations team. This role is pivotal in transforming raw sales data into strategic insights that drive decisionmaking across the commercial organization. The ideal candidate will partner closely with the Director of Sales Operations to deliver high-impact reporting, forecasting, and performance analysis that enhances sales effectiveness and supports executive leadership. Responsibilities: • Own the collection, analysis, and interpretation of sales and pipeline data to uncover trends, risks, and growth opportunities. • Deliver actionable insights and recommendations that influence sales strategies • Develop and maintain executive-level reports and dashboards to track performance against sales goals, forecasts, and KPIs • Collaborate cross-functionally to gather data, ensure accuracy, and streamline communication. • Support process improvement initiatives to increase sales efficiency and operational effectiveness • Provide modeling and scenario analysis to support forecasting, budgeting, and strategic planning. • Contribute to sales forecasting efforts by analyzing pipeline health and delivering insights by division, product, and region. Requirements: Requirements: • Bachelor's degree in business, Economics, Data Analytics, or related field. • Prior work experience in sales analysis, revenue operations, business intelligence or financial analysis • Proven ability to build, interpret, and present data-driven insights to senior stakeholders • Advanced proficiency in Microsoft Excel and knowledge of BI tools is highly preferred • Experience with CRM systems and other sales technologies is highly preferred • Strong communication and storytelling skills - able to translate complex data into executive-ready narratives • Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment • Collaborative, strategic thinker with a passion for enabling sales growth and operational excellence. This is a fully remote US based role and the salary is around $60k.
    $60k yearly 55d ago

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