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Top 20 companies that use Phone Calls

Companies that use phone calls include Advance Auto Parts, Massage Envy, The Joint Chiropractic, and several other companies.

What companies use Phone Calls the most?

1. Advance Auto Parts

Zippia score 4.2

How Advance Auto Parts uses Phone Calls:

  • Answered phone calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Inventory, Schedules, Managing shifts, Customer Service, Phone Calls, Cleaning, Merchandising, and more.

Most common skills for Advance Auto Parts:

  • Customer Service
  • Inventory Control
  • Bank Deposits
  • Sales Floor
  • Inventory Management
  • Customer Relations

2. Massage Envy

Zippia score 4.1

How Massage Envy uses Phone Calls:

  • Provide excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
  • Answered all phone calls including taking massages, forwarding calls, answering customer questions and providing information on services and policies.
  • Provide excellent service to members/guests by answering phone calls, setting appointments, and greeting guests.

Most common skills for Massage Envy:

  • Sales Associates
  • Membership Sales
  • Front Desk
  • Customer Service
  • Customer Complaints
  • Cleanliness

3. The Joint Chiropractic

Zippia score 4.4

Most common skills for The Joint Chiropractic:

  • Customer Service
  • Front Desk
  • Coordinators
  • Patient Accounts
  • Patients
  • Logistics Support

4. Tractor Supply

Zippia score 4.2

Most common skills for Tractor Supply:

  • Sales Floor
  • POS
  • Inventory Control
  • WMS
  • Query Analyzer
  • Customer Service

5. Robert Half

Zippia score 4.5

How Robert Half uses Phone Calls:

  • Prospected new business and followed up with current clients by making consistent phone calls and providing the most up-to-date corporate literature.
  • Support includes taking phone calls and emails and creating tickets and dispersing them to the different team members based on location.
  • Answered and directed phone calls with professional phone etiquette to appropriate department by using a switchboard.

Most common skills for Robert Half:

  • Customer Service
  • Expense Reports
  • Payroll
  • Journal Entries
  • Data Entry
  • QuickBooks

6. Aramark

Zippia score 4.3

How Aramark uses Phone Calls:

  • Answer telephone calls from doctors, nurses and patients.

Most common skills for Aramark:

  • Customer Service
  • Food Service
  • Food Preparation
  • Inventory Control
  • Cleanliness
  • Culinary

7. Sedgwick LLP

Zippia score 4.4

How Sedgwick LLP uses Phone Calls:

  • Handle high volume of claims, phone calls and correspondence ensuring claim files are properly documented.

Most common skills for Sedgwick LLP:

  • FMLA
  • Claims Handling
  • Customer Service
  • Management System
  • Litigation
  • EDI

8. DLA Piper

Zippia score 4.9

How DLA Piper uses Phone Calls:

  • Answer phone calls and email, as well as attend to walk-in clients with superior customer service and strong communication skills.

Most common skills for DLA Piper:

  • Litigation
  • Arbitration
  • Real Property
  • Legal Research
  • Credit Reports
  • PeopleSoft

9. Department Of Military Affairs

Zippia score 4.4

Most common skills for Department Of Military Affairs:

  • Direct Support
  • Defense Travel System
  • Financial Statements
  • OSHA
  • Mortgage Loans
  • ArcGIS

10. HCA Healthcare

Zippia score 4.5

Most common skills for HCA Healthcare:

  • Patient Accounts
  • Physician Orders
  • CPT
  • Insurance Verification
  • Hippa
  • Patients

11. Regal Cinemas Corp

Zippia score 4.4

How Regal Cinemas Corp uses Phone Calls:

  • Responded to phone calls and questions from guests that is consistent with company policy.
  • Answered phone calls and attended to customer needs, accomplished a variety of tasks in every shift.
  • Answer phone calls promptly, assist customers, complete sales fast and accurately.

Most common skills for Regal Cinemas Corp:

  • Customer Service
  • Ticket Sales
  • Cleanliness
  • Customer Complaints
  • Cash Registers
  • Crowd Control

12. AMERICA'S BEST MEDICAL EQUIP

Zippia score 3.9

13. Guidehouse

Zippia score 3.7

14. CVS Health

Zippia score 4.6

How CVS Health uses Phone Calls:

  • Answer phone calls from customers, Arrange for customers to speak with pharmacists if customers have questions about medications or health matters
  • Answer phone calls from customers and greet them each time a phone call comes in.
  • Review and prioritize incoming phone calls, emails and letters respond to customers done via verbal and written communications.

Most common skills for CVS Health:

  • Customer Service
  • Patients
  • CVS
  • Inventory Management
  • HIPAA
  • Computer System

15. Tom James

Zippia score 4.4

Most common skills for Tom James:

  • CRM
  • Cold Calls
  • Direct Reports
  • C-Level
  • Customer Accounts
  • Customer Service

16. Vacasa

Zippia score 4.4

Most common skills for Vacasa:

  • Business Development
  • Real Estate
  • Dashboards
  • CRM

17. ActionLink

Zippia score 4.2

Most common skills for ActionLink:

  • Sales Associates
  • Retail Store
  • Store Management
  • Product Demonstrations
  • Customer Service
  • Store Training

18. Tesla

Zippia score 4.6

Most common skills for Tesla:

  • Vessel Maintenance
  • PPE
  • Renewable Energy
  • Troubleshoot
  • Hand Tools
  • Solar Power

19. ASTON FRANCE

Zippia score 3.7

Most common skills for ASTON FRANCE:

  • Industrial Trucks
  • LLC
  • Project Management
  • Softball
  • Financial Data
  • Sales Process

20. UnitedHealth Group

Zippia score 4.6

How UnitedHealth Group uses Phone Calls:

  • Averaged about one hundred cases per day, which included fax cases and incoming phone calls.
  • Place outgoing phone calls to complete follow-up on requests as necessary.
  • Answer incoming phone calls from members and providers for prior authorization request.

Most common skills for UnitedHealth Group:

  • HIPAA
  • Medicaid
  • Elasticsearch
  • Customer Service
  • SAS
  • Process Improvement

Other skills