How to find a job with Post Sales skills

A technical sales representative is responsible for selling products and services by demonstrating the product's details and features to existing and potential clients. Technical sales representatives evaluate clients' needs and recommend solutions through the organization's technology-based products. They also assist with promotional offers and marketing campaigns to boost brand awareness and increase revenues and achieve profitability goals while ensuring the highest customer satisfaction. A technical sales representative must have excellent communication and customer service skills, handling customers' inquiries, and resolving complaints.

A key account representative identifies opportunities for increasing sales and defines outreach strategies. Key account representatives find, develop, and maintain customer accounts. The account representatives serve as the main point of contact between an organization and its clients. They make regular communication with the clients, address their concerns, and track their transactions and payments. Part of their job is to present expanded and new opportunities to the clients. They have to be adaptable and have empathy in performing their job. Among the skills they need to develop include people or communication skills, relationship building, and time management.

Listening plays as the most important skill for this job, followed by time management, but oftentimes, they use the LAER method, which stands for Listening, Acknowledge, Explore, and Respond. Active listening is the topmost skill required for this job because through this skill, you will be able to communicate more effectively and deeply understand your clients and colleagues, thus creating more efficient and smooth transactions. A federal accounts manager must also develop strong and long-term business relations amongst clients, internal team members, and the federal integrator community.

Product support managers are management professionals who are responsible for managing the activities related to product support for an organization. These managers must lead a team of professionals to meet all the objectives of the organization by ensuring product quality control and rectifying any potential issues. They are required to attend and participate in business meetings so that they can suggest innovative support strategies to increase the recognition of their products. Product support managers must also assist in resolving customer complaints by facilitating the communications between their clients and the organization.

Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties include the development of customer care protocol, management of escalated customer issues, and meeting the established customer care standards. Typically, they are employed in any industry involved in business-to-customer sales.

A sales engineering manager specializes in developing systems and procedures to optimize a company's sales operations, aiming for client satisfaction and profit growth. It is their duty to set goals and timelines, establish guidelines, manage different teams, research new business and client opportunities, gather and analyze data to identify the strengths and weaknesses of existing operations, develop sales strategies, and implement solutions against problem areas. Moreover, as a manager, it is essential to lead and encourage staff to reach goals while enforcing and promoting the company's policies and regulations.

Customer service administrators supervise people in performing customer service and relations. They manage customer inquiries and oversee customer service representative needs and requirements. In carrying out their job, they function as the middlemen between customers and the company. Their job requires strong communication and clerical skills. They are expected to have a mindset focused on customers while being polite, helpful, and patient. Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget.

The field applications engineer works with regional sales managers, company customers, and manufacturer's representatives to design and manage technical methods for quality control to ensure compliance with the ISO laboratory accreditation. They are technically expert and knowledgeable about sales techniques to boost sales and to develop new organizational objectives by maintaining their relationship with the consultants, inspectors, subcontractors, and potential clients regularly. Some of their duties and responsibilities include customer assistance to help customers understand all products and services, providing technical support and configure services, and analyzing customer requirements.

A field engineering manager is the head of the construction team. They supervise all personnel, from electrical to clerical work, so that the construction will be orderly. The work needs to follow specificities and must be completed on time with no mistakes or inadequacies, while also ensuring the safety of the personnel. The manager is responsible for creating and working on strategies that may help in improving the performance of everyone involved. They are responsible for monitoring the performance of staff and solving disputes in between.