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Slot technician vs field service technician

The differences between slot technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a slot technician and a field service technician. Additionally, a field service technician has an average salary of $54,339, which is higher than the $36,261 average annual salary of a slot technician.

The top three skills for a slot technician include casino floor, preventative maintenance and customer service. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Slot technician vs field service technician overview

Slot TechnicianField Service Technician
Yearly salary$36,261$54,339
Hourly rate$17.43$26.12
Growth rate5%8%
Number of jobs60,589167,298
Job satisfaction--
Most common degreeAssociate Degree, 44%Associate Degree, 40%
Average age4744
Years of experience1212

What does a slot technician do?

A slot technician specializes in managing slot machines in gaming establishments, providing technical support as needed. Typically, their responsibilities include installing and upgrading machines, performing adjustments, inspecting systems, devising test structures, diagnosing issues, and repairing systems. They may also perform basic clerical tasks such as producing progress reports, arranging appointments, processing requests, and keeping records of all transactions. Furthermore, as a slot technician, it is essential to conduct regular maintenance checks to maintain an efficient gaming environment for patrons to enjoy.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Slot technician vs field service technician salary

Slot technicians and field service technicians have different pay scales, as shown below.

Slot TechnicianField Service Technician
Average salary$36,261$54,339
Salary rangeBetween $27,000 And $48,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between slot technician and field service technician education

There are a few differences between a slot technician and a field service technician in terms of educational background:

Slot TechnicianField Service Technician
Most common degreeAssociate Degree, 44%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common college--

Slot technician vs field service technician demographics

Here are the differences between slot technicians' and field service technicians' demographics:

Slot TechnicianField Service Technician
Average age4744
Gender ratioMale, 86.4% Female, 13.6%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 10.0% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 3.4% White, 58.0% American Indian and Alaska Native, 3.5%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage5%1%

Differences between slot technician and field service technician duties and responsibilities

Slot technician example responsibilities.

  • Lead small teams in the development and installation of residential and commercial electrical and HVAC systems to include smart home systems.
  • Ram clear and reprogram the slot machine computer systems.
  • Gain excellent experience in system operations and Bally SDS software system.
  • Experience and understanding of console or PC game testing and troubleshooting.
  • Perform slot machine maintenance, moves, and conversions along with troubleshooting SDS problems.
  • Assist customers with basic troubleshooting (gathering PC information, installing, crashing, patching, network connectivity).
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Slot technician vs field service technician skills

Common slot technician skills
  • Casino Floor, 13%
  • Preventative Maintenance, 12%
  • Customer Service, 11%
  • Guest Service, 9%
  • Hand Tools, 7%
  • Machine Malfunctions, 5%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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