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Solutions engineer hiring summary. Here are some key points about hiring solutions engineers in the United States:
Here's a step-by-step solutions engineer hiring guide:
A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.
Before you start hiring a solutions engineer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A solutions engineer's background is also an important factor in determining whether they'll be a good fit for the position. For example, solutions engineers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
The following list breaks down different types of solutions engineers and their corresponding salaries.
| Type of Solutions Engineer | Description | Hourly rate |
|---|---|---|
| Solutions Engineer | Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products’ parts and functions and must understand the scientific processes that make these products work. | $32-64 |
| Technical Services Engineer | A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions... Show more | $27-55 |
| Management Engineer | A management engineer specializes in designing and developing systems to optimize business or establishment procedures. Their duties typically revolve around coordinating with various departments to obtain necessary data, conducting observations and inspections to determine the strengths and weaknesses of existing processes, executing maintenance checks to ensure the efficiency of services, and performing research and analysis to come up with the ideal solutions... Show more | $31-60 |
Including a salary range in your solutions engineer job description helps attract top candidates to the position. A solutions engineer salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for a solutions engineer in Nebraska may be lower than in California, and an entry-level solutions engineer usually earns less than a senior-level solutions engineer. Additionally, a solutions engineer with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $136,238 | $66 |
| 2 | Virginia | $109,151 | $52 |
| 3 | District of Columbia | $108,162 | $52 |
| 4 | New York | $105,566 | $51 |
| 5 | Maryland | $104,342 | $50 |
| 6 | Arizona | $101,571 | $49 |
| 7 | Texas | $100,919 | $49 |
| 8 | New Jersey | $100,551 | $48 |
| 9 | Wisconsin | $95,133 | $46 |
| 10 | New Hampshire | $94,768 | $46 |
| 11 | Rhode Island | $91,750 | $44 |
| 12 | Georgia | $91,641 | $44 |
| 13 | Colorado | $91,566 | $44 |
| 14 | Oregon | $91,451 | $44 |
| 15 | Massachusetts | $90,379 | $43 |
| 16 | Illinois | $89,057 | $43 |
| 17 | Washington | $89,017 | $43 |
| 18 | North Carolina | $85,348 | $41 |
| 19 | Florida | $84,611 | $41 |
| 20 | North Dakota | $83,754 | $40 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | ByteDance | $150,995 | $72.59 | 2 |
| 2 | Flexport | $148,925 | $71.60 | 17 |
| 3 | Meta | $146,939 | $70.64 | 486 |
| 4 | Apple | $146,330 | $70.35 | 196 |
| 5 | PayPal | $143,901 | $69.18 | 14 |
| 6 | Roku | $140,313 | $67.46 | 6 |
| 7 | Dotdash | $139,927 | $67.27 | |
| 8 | $139,891 | $67.26 | 133 | |
| 9 | Pure Storage | $139,245 | $66.94 | 50 |
| 10 | Bloomberg | $137,306 | $66.01 | 13 |
| 11 | Asana | $136,877 | $65.81 | 7 |
| 12 | NVIDIA | $135,737 | $65.26 | 218 |
| 13 | VMware | $135,394 | $65.09 | |
| 14 | Box | $135,231 | $65.01 | 28 |
| 15 | Sumo Logic | $134,122 | $64.48 | 6 |
| 16 | Amazon | $133,947 | $64.40 | 639 |
| 17 | Microsoft | $133,624 | $64.24 | 137 |
| 18 | First Republic Bank | $133,378 | $64.12 | |
| 19 | AvePoint | $133,240 | $64.06 | 7 |
| 20 | Cloudera | $132,840 | $63.87 | 1 |
A job description for a solutions engineer role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a solutions engineer job description:
There are various strategies that you can use to find the right solutions engineer for your business:
To successfully recruit solutions engineers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the solutions engineer position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
To prepare for the new solutions engineer first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Recruiting solutions engineers involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
The median annual salary for solutions engineers is $95,482 in the US. However, the cost of solutions engineer hiring can vary a lot depending on location. Additionally, hiring a solutions engineer for contract work or on a per-project basis typically costs between $32 and $64 an hour.