Sommelier vs server and certified trainer

Differences between sommelier and server and certified trainer duties and responsibilities

Sommelier example responsibilities.

• Manage sales and inventory for premier wine destination restaurant.
• Wine, spirits and fine products sale.
• Direct guest interaction and up-sell of wine and spirits.
• Inventory, purchasing and cost control monitoring, transaction reconciliation, POS programming, payroll, sommelier work.
• Purchase wines for one of the largest menu varieties in NYC.
• Market wine selections with sales team through upselling or pouring wine product samples for testing.
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Server and certified trainer example responsibilities.

• Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
• Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
• Task of serving guess needs and training the new hire at bartending if do not know how to.
• Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
• Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
• Collaborate POS operation-training sessions for new employees.
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