Station agent vs agent

The differences between station agents and agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $30,454 average annual salary of a station agent.

The top three skills for a station agent include loaders, reservations and cushions. The most important skills for an agent are insurance products, customer service, and life insurance.

Station agent vs agent overview

	Station Agent	Agent
Yearly salary	$30,454	$37,864
Hourly rate	$14.64	$18.20
Growth rate	-	6%
Number of jobs	27,176	184,325
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 44%
Average age	45	46
Years of experience	-	-

Station agent vs agent salary

Station agents and agents have different pay scales, as shown below.

	Station Agent	Agent
Average salary	$30,454	$37,864
Salary range	Between $24,000 And $38,000	Between $19,000 And $72,000
Highest paying City	Everett, WA	New York, NY
Highest paying state	New Jersey	New York
Best paying company	GAT Airline Ground Support	Latham & Watkins
Best paying industry	Finance	-

Differences between station agent and agent education

There are a few differences between a station agent and an agent in terms of educational background:

	Station Agent	Agent
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Station agent vs agent demographics

Here are the differences between station agents' and agents' demographics:

	Station Agent	Agent
Average age	45	46
Gender ratio	Male, 54.2% Female, 45.8%	Male, 50.5% Female, 49.5%
Race ratio	Black or African American, 9.3% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage	12%	7%

Differences between station agent and agent duties and responsibilities

Station agent example responsibilities.

Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
Check in of domestic and international passenger flights according to FAA guidelines, using SABRE computer program.
Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
Secure tag luggage by loading into TSA approve metal cages and seal them before sending the bags to the airport.
Complete all necessary arrangements for accommodating passengers holding reservations, standby passengers, and their luggage.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.

Agent example responsibilities.

Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
Verify documentation and coding using CPT and ICD-9 correct coding standards.
Assist TANF customers with obtaining employment.
Direct compliance with all CPT and Medicare guidelines.
Train BDC representatives on phone skills and CRM use.
Bill appropriate ICD-9 codes to the correct insurance companies.

Station agent vs agent skills

Common station agent skills

Loaders, 16%
Reservations, 15%
Cushions, 11%
Ground Operations, 8%
Eagle, 7%
Belt Loaders, 6%

Common agent skills

Insurance Products, 11%
Customer Service, 10%
Life Insurance, 8%
HR, 6%
Inbound Calls, 6%
Financial Services, 6%