Student loan collector vs collections/accounts receivable

Differences between student loan collector and collections/accounts receivable duties and responsibilities

Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.

Collections/accounts receivable example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Work accounts receivable for Medicaid verification and payments.
• Work remittance advice from Medicaid ensuring accuracy of payments.
• Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
• Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
• Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.
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