Post job

Support associate jobs in Jollyville, TX - 415 jobs

All
Support Associate
Support Specialist
Systems Support Specialist
Information Technology Associate
Customer Support Associate
Software Support Specialist
Client Support Specialist
  • Software Support Specialist I

    Compugroup Medical 4.0company rating

    Support associate job in Austin, TX

    Create the future of e-health together with us by becoming a Software Support Specialist I At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: You will experience back-to-back inbound support calls (no selling) from our software clients (doctors), with calls averaging 3 minutes long. You will clearly and accurately document your calls in our internal CRM system while following our internal guidelines. You will analyze, troubleshoot (Windows operating systems, MS Office) and thereby solve customer requests related our software products. Based on frequently asked questions, you might create knowledge base to help our customers with best practices and provide instructions on software functionality. Respond to and resolve customer inquiries and issues through email and chat support, ensuring a high level of satisfaction and timely ticket resolution. Your Qualification: Superior verbal communication skills. Energetic, easy to understand, and good at taking charge of the conversation. You enjoy talking on the phone and your smile shines through your voice. Availability for 8-hour shifts between 7AM and 7PM CT Monday through Friday. Experience in a call center, hotline, support or service role beneficial. Ability to thrive in a high call volume environment and multi-task in a fast-paced environment and stressful situations. Ability to independently perform research using resources such as the internet and procedure manuals. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
    $61k-88k yearly est. Auto-Apply 22d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • PT Support Associate - Seasonal F&F

    Tory Burch 4.9company rating

    Support associate job in Austin, TX

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Sage Intacct Customer Support Senior Associate

    Bakertilly 4.6company rating

    Support associate job in Austin, TX

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Are you interested in joining one of the fastest growing professional services firms in the nation? Are you excited to connect the world of finance and accounting with technology? If yes, consider joining Baker Tilly US, LLP (BT) as a Sage Intacct Customer Support Senior Specialist! At BT your main responsibilities will include working directly with project customers, providing support for end users, and working directly with customers, internal consultants, and external vendors for solutions. The position will involve diagnosis, troubleshooting, provisioning, and escalation for issue resolution in the Sage Intacct environment. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. (This position is REMOTE.) Does this describe you? You want to work for a leading professional services firm whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You want to grow professionally and develop your client service and technical skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team and responsible for: Reviewing, assigning and/or taking ownership of customer support tickets daily, responding promptly to customers once reviewed Determining a course of action upon review of case tickets Testing possible solutions in demonstration environments Adding internal comments to variations of potential solutions and contact customers with possible solutions Escalating issues without immediate resolution to internal management or Sage Intacct's customer support and/or engineering Following up regularly on outstanding tickets Delegating certain issues to the implementation or technical services team for highly configured instances of the software Corresponding throughout issue resolution process in a timely manner Other duties as assigned Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs Utilize your entrepreneurial skills to network and build strong relationships internally and with your clients Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications A bachelor's degree required, preferably in business administration, accounting, MIS or equivalent experience Three (3)+ years' experience in the accounting or finance field with exposure to multiple ERP systems or in a software technical support environment working heavily with external customers, ideally in a financial or accounting software or application Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving Strong leadership, project management, organizational and analytical skills, initiative, adaptability Microsoft Suite skills Eligibility to work in the U.S. without sponsorship The compensation range for this role is $67,060 to $127,120. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
    $31k-48k yearly est. Auto-Apply 6d ago
  • Global Onboarding & Support Specialist

    Fit 4.2company rating

    Support associate job in Austin, TX

    The Global Onboarding & Support Specialist will serve as the main point of contact for our franchisees related to new studio openings. This position will be responsible for the onboarding and support processes for the global FIT House of Brands networks. This position will be instrumental in the relationship management and proactive nature of the newly established onboarding and support initiatives for the company. Responsibilities The Global Onboarding & Support Specialist will: Provide a white glove service for all studios throughout the onboarding process across all global FIT House of Brands. Continuously execute effective global studio onboarding and franchisee support policies/procedures to maintain consistency and efficiency across all global FIT House of Brands. Quickly and effectively support all global brands' networks related to all studio onboarding-specific inquiries. In partnership with divisional and senior leadership, evaluate and make recommendations to restructure, enhance, improve, and create efficiencies across the global onboarding platforms for all FIT House of Brands with the goal of improving overall franchise onboarding services to franchisees. Drive a culture of excellence, teamwork, and accountability within the global support and onboarding team. Collaborate with cross-functional global teams to deliver agreed service level response and resolution times. Collaborate with cross-functional global teams to drive overall business success. Provide insight and make recommendations to the Onboarding & Support leadership team to ensure proper communication and processes are being completed. Execute effective global onboarding policies and procedures to maintain consistent and efficient studio opening timelines across all global brands and divisions. Develop and maintain enhanced relationships with franchisees from all FIT House of Brands in a manner that promotes partnership, rapport, empathy, and teamwork. Maintain a positive attitude and a strong commitment to delivering an outstanding onboarding and support experience and maintaining a positive internal working environment. Requirements Minimum 2 years prior related experience required. Strong fitness sales background and knowledge of how fitness businesses operate successfully Prior experience in a customer support role preferred Strategic thinking with the ability to quickly adapt to a fast-paced environment Bachelor's degree preferred Benefits FIT is committed to offering competitive pay and benefits. Incredible Medical, Vision and Dental benefits Competitive salary, based on experience 401(k) Flexible / Unlimited PTO Casual dress and laid-back work environment Fun, fitness and health orientated environment - FIT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $34k-42k yearly est. Auto-Apply 3d ago
  • Support Desk Associate

    Lumen 3.4company rating

    Support associate job in Austin, TX

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to the CS professionals aligned to high-touch and medium-touch customer segments. **Work Location** WFH - any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems, and tools to mine/validate critical account data effectively and efficiently. + Responds and prioritizes requests from CSE/C/As including service inventory reports, order reports, trouble/billing ckt research, bill audits, etc. + Assists in implementing customer onboarding workflows and process with the focus of returning me to our Customer Success Executive, Customer Success Consultants and Customer Success Advocate's engagement strategies. + Completes preliminary research, pricing, quoting, amendment generations for moves, adds, and change orders. + Conducts renewal research, preliminary tasks enabling contract generation and readiness. + Supports implementation of customer advocacy via feedback-close loop processes + Provide troubleshooting assistance/information gathering for customer product and portal adoption (leveraging on-demand videos and tutorials) as well as service/technical issue resolution. + Escalates issues appropriately and knows when to pull in Sales, CS and other stakeholders to assist in resolving outstanding matters. + Implements automation and digital transformation strategies by learning and promoting self-serve customer mentality and activities. + Document events and interactions in Salesforce by creating, tracking, and closing cases when issues are resolved. **What We Look For in a Candidate** + 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success methodology and best practices + Strong written and verbal communication skills + Excellent attention to detail and follow-through, with the ability to handle and prioritize high-volume activities, case assignments while minimizing tasks falling through the cracks + Adept at finding answers on the spot and handling uncertainty + Good working knowledge of Windows, SFDC and other web-based platforms + Consistently ensures that business is always conducted with empathy and integrity + Thoughtful and trustworthy **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $40,500 - $53,500 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $42,132 - $56,175 in these states: CO HI MI MN NC NH NV OR RI $44,138 - $58,850 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 341021 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $44.1k-58.9k yearly 2d ago
  • Systems Support Specialist IV - Board of Pardons and Paroles Information Technology - Austin (713872)

    Texas Department of Criminal Justice 3.8company rating

    Support associate job in Austin, TX

    The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Military Crosswalk Guide - Prepared by the State Auditor's Office Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. * Questions regarding this posting may be directed to\: Leslie Enderton 14-HR/BPP 8610 Shoal Creek BLVD Austin, TX 77575 PH ************** EMAIL ****************************** MINIMUM QUALIFICATIONS Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Business Administration, Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required three years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis. 2. Three years full-time, wage-earning experience in consultative and technical program activities in a computer services environment, including analysis, research, and evaluation. Knowledge and Skills 1. Knowledge of the practices, principles, and techniques of computer operations and applications. 2. Knowledge of a variety of computer application programs and their applicability to computer systems operations. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill in troubleshooting hardware and software problems. 5. Skill to implement data security controls. 6. Skill to communicate ideas and instructions clearly and concisely. 7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 8. Skill to interpret and apply rules, regulations, policies, and procedures. 9. Skill in administrative problem-solving techniques. 10. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 11. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs. 12. Skill to review technical data and prepare technical reports. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. JOB SUMMARY Performs advanced computer systems support work in a help desk setting. Work involves coordinating first-line assistance for operational problems of agency information technology systems and operating automated office equipment in a stand-alone, network, and mainframe environment. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Assists in the coordination of the technical help desk; sets up equipment for employee use and performs and ensures proper installation of personal computer hardware, cables, operating systems, and other business software; establishes and ensures that necessary security controls over software and hardware are maintained; and coordinates the update of personal computer and mainframe applications programs according to agency policies and procedures. B. Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications; and maintains and reviews records and provides follow-up on technical problems, remedial actions taken, and installation activities. C. Oversees the delivery of technical support for agency employees and other end users to ensure that problems and requests have been appropriately documented and resolved timely; and provides assistance in researching and resolving escalated problems, to include the most complex and critical technical problems. D. Coordinates and maintains the inventory of information technology assets; and reviews and provides recommendations regarding the procurement of information technology equipment. E. Analyzes performance of technical support activities and documents resolutions; identifies problem areas, and devises and delivers solutions to enhance quality of service and prevent future problems; and develops procedures and training manuals and conducts presentations and briefings. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
    $38k-49k yearly est. Auto-Apply 10d ago
  • Warehouse Support Associate & Coffee Enthusiast

    Pro Coffee Gear

    Support associate job in Austin, TX

    About us Pro Coffee Gear is a small business in Austin, TX. We are professional, agile and fast-paced. Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20-acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high-quality coffee equipment while spending less. On the client side, we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side, we've built deep experience across the equipment spectrum, and a proprietary process for refurbishing espresso machines. We don't simply move boxes. We aspire to be the foremost technical experts in coffee equipment and to leverage that expertise to help our clients succeed for the long-term. We support this mission with continual training, outstanding after-sales support, and one of the largest equipment and parts selections in the country. We're looking forward to having you grow with us! Our Culture Our warehouse team has a relaxed but professional culture. We work hard but enjoy and have fun at work. We're also a curious bunch who are fascinated by different coffee-making equipment, their nuances across brands, and how they make coffee. We also genuinely enjoy coffee and the process of helping our clients make it. On the operational side, we take pride in delivering high-quality products and identifying any potential issue a client might face before it happens. We are honest and ruthless about finding the root causes of problems when they occur and revise our system design to minimize the chance that they will happen again. If something doesn't go according to plan, we unpack what happened and learn from it - no matter how small the issue may be. We embrace problems as learning opportunities we can use to grow. We strive to disassociate the person from the problem, which helps us be high performers without the stress typically associated with "making a mistake". Because we observe and debug small problems that come up before they become big problems, we rarely encounter after-sales issues. We embrace the small stresses associated with proactively avoiding major issues. This helps us avoid time-consuming and emotionally laborious "firefighting" exercises. It also allows us to be generous with our time when things don't go as planned. About the Role We are looking for a Warehouse Support Associate to support our team. As we are still an early-stage company, this will be a dynamic role that will cover several aspects of warehouse operations. A successful candidate will have strong technical and/or client service acumen. This person will support our head technician and logistics lead via the following activities: Organizing, tracking, packing, and fulfilling espresso machine and small pack shipments Receiving purchase orders, making kits, and organizing products and parts Assisting technicians by cleaning and testing espresso machines, as well as disassembling and reassembling exterior panels Cleaning espresso machines for photos and taking photos Ad hoc tasks and process improvement activities, as required. Advancement opportunities: Depending on fit, a successful candidate may transition to a technician, logistics lead, or technical sales and support role. Benefits: Opportunities for career growth and advancement within a rapidly expanding company. Goal-oriented work culture, providing autonomy and opportunities for personal and professional development. Take part in an international team! At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Pay: $16.00 - $20.00 per hour Benefits: Paid time off Professional development assistance Schedule: 8 hour shift Holidays No weekends Work Location: In person
    $16-20 hourly 60d+ ago
  • Client Support Specialist

    Microventures 3.7company rating

    Support associate job in Austin, TX

    MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies! Your Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the investment. 2) Problem solve current client issues to meet the immediate need as well as identify opportunities to enhance future client interactions. 3) Work with your team to solve current problems our clients face and to improve the systems and processes MicroVentures uses. Qualities We Look For: Coachable Adaptable Persuasive Empathetic Entrepreneurial What Your First Year Looks Like - Phase 1: Learn the foundations of the position through our dynamic training program. Acquire FINRA Series 7 & 63 as a condition of employment. Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews Implement the training and coaching by helping our clients through their chosen communication channel (Chat, Email and/or Inbound phone calls) What Your First Year Looks Like - Phase 2: Now licensed, you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews Work with our high net worth accredited investors to ensure a smooth investment process. What Your First Year Looks Like - Phase 3: Ongoing training and coaching to develop your skills so you can engage clients through outbound calls to discuss current offerings and/or their existing portfolio Master your craft and encourage your entrepreneurial spirit at MicroVentures. What MicroVentures Does for You: Study materials and sponsorship of SIE, Series 7 & 63 401K Match (100% match on the first 5% and 50% on the next 5%) Annual discretionary bonus MicroVentures covers the base plan for Medical, Dental and Disability insurance 3 Weeks paid time off + holidays 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend Hybrid work environment in Austin TX $100 monthly technology stipend (phone and internet)
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Relationship Support Specialist

    Third Coast Bank 4.1company rating

    Support associate job in Austin, TX

    The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication * Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. * Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. * Supports Relationship Managers with servicing requests, account questions, and onboarding needs. * Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation * Assists in gathering required documentation for new loans, renewals, and extensions. * Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. * Requests documents from internal departments and ensures they are completed and routed appropriately. * Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. * Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support * Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. * Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. * Prepares new account packages for commercial and consumer clients. * Assists with compiling reports related to loan and deposit activity. * Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination * Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. * Develops working knowledge of commercial banking products and services to support client onboarding and service requests. * Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities * Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. * Supports team goals, contributes to a positive work environment, and completes special projects as assigned. * Performs all other duties as assigned. Education & Experience Requirements * High school diploma or GED required; college coursework or degree preferred. * 1-3 years of banking, financial services, or retail banking experience preferred. * Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. * Basic understanding of bank products and services; interest in learning Commercial Banking. * Proficiency with Microsoft Office and ability to learn banking systems quickly. * Strong organizational skills, attention to detail, and ability to manage multiple tasks. * Solid math skills and ability to perform standard calculations. * Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. * Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.
    $38k-61k yearly est. 33d ago
  • Phone Support Specialist_Onsite

    Mira Safety 4.3company rating

    Support associate job in Cedar Park, TX

    Phone Support Specialist Reports To: Customer Service Manager Compensation: $25/hour with hourly benefits Schedule: M-F (9AM-6PM CT) MIRA Safety is committed to safeguarding lives with cutting-edge protective gear, from military-grade gas masks to advanced safety solutions for civilians, first responders, and tactical professionals. Our mission is to empower individuals and organizations with reliable, top-tier safety equipment, ensuring they are prepared for the unexpected. As we continue to grow and expand our reach, we're seeking passionate, creative, and driven individuals to join our team. If you're excited about building a globally recognized brand that stands for trust, resilience, and safety, this is your chance to make a lasting impact. Job Description We are looking to onboard a motivated and dedicated Phone Support Specialist to join our rapidly expanding team. This individual will work directly with our sales and customer service teams and be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every call received. What you are accountable for: Manage large amounts of daily average of 70 inbound and outbound calls in a timely manner; Follow communication scripts when handling different topics; Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives; Trouble-shoot support and product cases; Maintain end to end responsibility for customer support needs providing timely, reliable, and courteous service; Provide an exceptional customer experience; Facilitate customer engagement and success; Apprises the sales and customer service teams of any problems that may develop regarding an order; Ensures the continuance of strong customer relations and adheres with company policies and goals; Acquires, maintains, and continues to develop and expand the base of personal knowledge of all products lines; Conveys a highly professional image resulting in increased customer confidence; Ability to work under pressure and meet deadlines, while maintaining a positive attitude; Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices; Ability to multitask and prioritize; Ability to thrive in a fast-paced environment with frequently shifting priorities; Ability to maintain regular, punctual attendance consistent with company policy ; Must be able to comply with safety standards and best practices; Perform other duties as assigned. Physical Demands: Environment: office; Ambulatory skills: sit for long periods of time; Ability to transfer weights up to 10 lbs.; Travel: none Requirements: A minimum of 2 years of customer service experience, with heavy emphasis on virtual/phone support, technical product troubleshooting and issue resolution. Software and database knowledge and experience, i.e., Microsoft Office, Google products, Zendesk and CRM Excellent customer service delivery - demonstrated empathy, patience and understanding in stressful customer situations - ability to put the customer at ease Preferred: Prior CBRN (chemical, biological, radiological and nuclear) specialist experience; Prior military or law enforcement experience. Veterans/current military: provide DD-214 or statement of service; Tactical gear market experience or at a minimum, a strong interest; Experience with the Entrepreneurial Operating System (EOS). Thank you for applying for the Phone Support Specialist role with MIRA Safety. As a part of application process, we would like to have you undergo the next step in our process with the Culture Index. Schedule & Work Environment: This is an onsite position, requiring in-office presence from 9:00 AM to 6:00 PM CST. Benefits: Competitive compensation and commission structure. Comprehensive health, dental, and vision benefits. Paid time off and holiday leave. Professional development and growth opportunities. Supportive team environment with ongoing training and mentorship. If you are a highly motivated individual looking to grow your career in business development, we want to hear from you! MIRA Safety is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
    $25 hourly Auto-Apply 5d ago
  • Support Specialist

    Tricentis

    Support associate job in Austin, TX

    Who we are: Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally unique way to perform software testing. An approach that is automated, codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. We empower innovators to push the boundaries of software testing, fostering a global community of continuous learners who pioneer AI-powered, highly performant, highly secure end-to-end testing tools that accelerate our customers' time to market including the largest brands in the world. The Support Specialist will be responsible for providing technical support for our Tricentis catalog with a concentration in our Tricentis Tosca product. This is a hybrid role (3 days/week in Austin or Atlanta). Responsibilities: * Responsible for the technical analysis and processing of requests from all customer segments. * Responding to issues, requests and inquiries via self-service cases, live chat, phone and video. * Identify & organize cases according to priority and escalate cases to engineers when necessary. * Make suggestions and help improve with internal documentation and knowledge base content. * Collaborate with customers to deliver a superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction. Qualifications: * Have strong analytical, organizational, written, and verbal communication skills. * Have a broad spectrum of basic technical knowledge in the areas of databases, programming, network technology. * Ability to easily familiarize yourself with complex software applications. * Approach problems in an analytical and solution-oriented manner. * Proven track record in a strong customer facing support role. * Previous experience with QA/automation testing tools is a plus (but not required). * English fluency is mandatory, Spanish is nice to have. Why Tricentis? Tricentis Core Values: At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together. * Demonstrate Self-Awareness: Own your strengths and limitations. * Finish What We Start: Do what we say we are going to do. * Move Fast: Create momentum and efficiency. * Run Towards Change: Challenge the status quo. * Serve Our Customers & Communities: Create a positive experience with each interaction. * Solve Problems Together: We win or lose as one team. * Think Big & Believe: Set extraordinary goals and believe you can achieve them. We offer: * Market competitive salary + success-oriented commission / bonus * Supportive and engaged leadership team. * Career path, professional and personal development. * 401(k) plan, full benefits package available. * Company-paid Disability and Life Insurance. * Hybrid work environment. * Personal and professional development. * And more! Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law. Global Sanctions Compliance We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment. U.S. Work Authorization: This role is not eligible for employer-sponsored work visas. Applicants must be authorized to work in the U.S. without current or future sponsorship.
    $35k-58k yearly est. Auto-Apply 2d ago
  • AUXILIARY SUPPORT SPECIALIST

    Eanes ISD (Tx

    Support associate job in Austin, TX

    Conditions of Employment * Can you, after employment, submit verification of your legal right to work in the United States? * Are you willing to submit to a criminal history background check? * Do you certify that the information contained in this application for employment with the Eanes Independent School District, to the best of your knowledge, is true, accurate and complete? Any deliberate falsifications, misrepresentation or willful omission of facts shall be sufficient cause for disqualification of this application or termination of employment. * I authorize representatives of Eanes ISD to contact all persons and entities listed on this application and to make all their contacts, inquiries and investigations which they deem necessary in order to verify my education, employment, and police history, including but not limited to contacting current/past employers, educational institutions, and law enforcement agencies. I hereby consent to the release of any such information by third persons and I understand that Eanes ISD will keep such information in a confidential file, available only to appropriate district officials. * I understand the application becomes the property of the district. I understand the district reserves the right to accept or reject it. I understand this application shall be considered active for a period of time not to exceed one year. General Questions * How did you learn about this position? * Are you related to anyone in the district or a board member? * If you are related to someone in the district or a board member please indicate who. * Are you retired with the Teacher Retirement System of Texas (TRS)? * Have you ever been convicted of a violation of law other than a minor traffic violation? If yes, please explain. * Have you ever had a professional certificate revoked or suspended? If yes, please explain. * Have you ever been convicted of any offense for physical or sexual abuse of a child? If yes, please explain. * Have you ever had a charge of child abuse against you substantiated? If yes, please explain. * Have you ever been involuntarily terminated or asked to resign, or resigned in lieu of termination from the employment of another school district? If yes, please give the name of the district, the date and the reason for the resignation or termination. * Do you have any computer or network certifications? Please list any of these below. * Computer Skills- Please provide information about your computer skills: Years of Experience Keyboarding words per minute Word Processing applications Database applications Bookkeeping- Please provide information about your experience in the below bookkeeping areas: spreadsheets e-mail applications web/internet browsers graphics design Microsoft Windows / Apple * Audio/Video Skills- Please provide information about your experience Audio/Video skills and applications: Years of Experience Software packages used * If you have any additional skills or experience that you think would uniquely qualify you for this position, please provide information below: Attachments Cover Letter 1 Resume Transcripts Reference Letter/List License Other Back The Eanes Independent School District is an Equal Opportunity Employer and does not discriminate because of age, race, color, creed, religion, disability, gender, sexual orientation or national origin in the educational programs or activities which it operates, including employment therein. Eanes ISD reserves the right to modify the details of a position posting at any time. Applications are kept on file for one year.
    $35k-58k yearly est. 4d ago
  • HQ Security Support Specialist

    Integral Federal

    Support associate job in Austin, TX

    Integral Federal is seeking an experienced HQ Security Support Specialist to support Army Futures Command (AFC) Headquarters by providing specialized security services across multiple security disciplines. As the appointed Special Security Representative (SSR), the specialist will handle Sensitive Compartmented Information (SCI) processes under the supervision of the AFC HQ Special Security Officer (SSO). This role ensures compliance with DoD and Intelligence Community security standards, supporting classified operations and facility security functions at a high level. Responsibilities Perform as the appointed Special Security Representative (SSR) for AFC HQ, managing SCI-related processes such as Visit Authorization Requests (VARs), indoctrination coordination, and JWICS Form 2875 routing in conjunction with the AFC HQ SSO. Apply broad knowledge of Personnel, Information, Physical, Industrial, and Classification Security to develop, interpret, and enforce security policies under the guidance of the AFC Command Security Manager and SSO. Support the execution and compliance of security programs (INFOSEC, INDSEC, PERSEC, OPSEC) to protect classified and controlled unclassified information in alignment with HQ AFC protection benchmarks. Provide personnel security support, including background checks, clearance processing, and access validation for AFC personnel. Conduct and support security training sessions and awareness briefings; assist in developing and maintaining Security Classification/Declassification Guides. Participate in DoD security briefings, interagency coordination meetings, and internal security working groups. Manage incoming SCI access and clearance validation; prepare and submit VARs and Permanent Certifications; process background investigations for special security access. Review, process, and verify foreign travel and contact reports; vet foreign visitors and ensure compliance with applicable security requirements. Develop, coordinate, and implement Standard Operating Procedures (SOPs), Emergency Plans (EPs), and security guidance for Sensitive Compartmented Information Facilities (SCIFs). Support SCIF accreditation and certification activities, including coordinating with stakeholders, conducting intrusion detection system (IDS) testing, and participating in annual self-inspections, SOP/EP reviews, and USA-directed security audits. Qualifications Required: Bachelor's degree in Intelligence Studies, Engineering, Computer Science, Political Science, Criminal Justice, Security Studies, or related field OR completion of formal military/DoD intelligence training with a minimum of 6 years of relevant experience OR an additional 5 years of job-related experience (for a total of 11 years) with military/DoD training in relevant intelligence or security functions Broad expertise in multiple security domains including Personnel, Information, Physical, Industrial, Classification Management, and OPSEC Strong understanding of DoD policies and procedures related to security task execution and compliance Excellent oral and written communication skills, capable of engaging at executive levels Familiarity with Intelligence Community standards of analysis and production TS/SCI eligibility Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: · Medical, Dental & Vision Insurance · Flexible Spending Accounts · Short-Term and Long-Term Disability Insurance · Life Insurance · Paid Time Off & Holidays · Earned Bonuses & Awards · Professional Training Reimbursement · Paid Parking · Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability
    $35k-58k yearly est. Auto-Apply 21d ago
  • IT Intellectual Property Associate Attorney

    Pathwayrp

    Support associate job in Austin, TX

    EmTacq specializes in EMployer Talent ACQuisitions, matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven recruitment services. Job Description Seeking associates (multiple openings) to join a High Tech IP Litigation practice. The associates will apply technical and patent law expertise in handling all aspects of intellectual property (IP) litigation for companies in the high tech industry (i.e., electronics, semiconductors, telecommunications, computer hardware and software, etc.), including analyzing complex patents and claims, conducting pre-filing investigations and validity and infringement analyses, preparing full case work-ups, and representing clients at trials in U.S. district court jurisdictions and at the International Trade Commission. The associates will provide legal analysis and counsel on legal, policy, and general business issues, anticipating and guarding against legal risks facing the clients and the firm; conduct legal research and draft and/or review legal documents, including memoranda, procedural motions, depositions, and discovery requests and responses; conduct interviews of witnesses and/or key employees; prepare outlines for depositions, and take and/or defend the same; perform IP due diligence assessments, including assisting with the development of invalidity strategies and case strategies; and conduct meetings with opposing counsel. Qualifications J.D. from an accredited U.S. law school with outstanding academic credentials; Bachelor's degree or higher (or foreign equivalent) in Computer Software, Computer Science, Electrical or Electronic Engineering, or a related technical field. Additional Information Equal Employment Opportunity Our client is proud to be an equal opportunity/affirmative action employer. They are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is their policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
    $47k-78k yearly est. 60d+ ago
  • Learning Support Specialist II

    Texas A&M International University 4.0company rating

    Support associate job in Austin, TX

    Job Title Learning Support Specialist II Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary Commensurate Job Type Staff Job Description The Learning Support Specialist II, under general supervision, works in close collaboration with faculty and staff to provide exceptional support services across learning spaces, with a particular emphasis on assisting in maximizing the effectiveness of a variety of learning systems. Serves as an advocate for the integration of innovative technology and the advancement of the efficiency and effectiveness of the learning environment. Essential Duties and Responsibilities * Works with students, faculty, and staff at various levels to troubleshoot and resolve end-user related support issues in the use of the Learning Management System (LMS) and other learning technologies. * Provides triage instructions using a variety of communications systems. * Assists in the testing of new applications and system configurations. * Assists in the research and development of new solutions to enrich and supplement instruction. * Maintains up to date expert knowledge and skills of evolving LMS features and procedures to include building/updating LMS documentation and video tutorials. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Train and mentor Supplemental Instructors (SI) on key concepts that must be covered in each course. * Demonstrate academic best practices for specific subjects and assignments, including writing research papers, giving presentations, developing study habits, managing test anxieties, and organizing class notes. * Communicate closely with faculty and tutors on student issues and academic matters. * Identify and conduct targeted intervention for at-risk students. * Collect, track, and monitor data on student progress and generate regular reports for the deans. * Develop and distribute handouts and study notes for traditionally challenging courses. Minimum Requirements * Education - Bachelor's degree in a related field * Experience - Two years of related experience. Preferred Education and Experience * Advanced degree in the related field of support * Experience in tutoring, teaching, working with college students * Experience working with at-risk adults * Experience working with freshmen through senior * Experience in clinical practices for related majors Knowledge and Abilities Knowledge of: * Word processing, spreadsheet, and database applications. Ability to: * Multitask and work cooperatively with others. * Excellent customer service and time management skills. * Strong verbal and written communication skills. * Strong interpersonal and organizational skills. * Present information clearly and concisely. * Work independently and as part of a team. Preferred Knowledge and Abilities Knowledge of: * Instructional best practices and assessment of learning outcomes * Skilled data collection and analysis * Strong communication with professors and staff * Strong leadership dispositions in monitoring SI leaders Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements * Work beyond normal office hours and/or work on weekends. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $19.06/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $19.1 hourly Auto-Apply 32d ago
  • Math Support Specialist - Middle School

    Smartstart Education

    Support associate job in Killeen, TX

    Middle School Math Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group Math tutor to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental Math skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school Math concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.
    $34k-58k yearly est. 56d ago
  • Residential Support Specialist Part-Time

    Talent at Upbring

    Support associate job in Canyon Lake, TX

    Starting at $15.00/hour Are you passionate about bringing people together to create lasting change? Skilled at building partnerships and engaging the community? Ready to be a driving force for child and family wellbeing? At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. What You'll Do as a Residential Support Specialist The Residential Support Specialist provides supervision, guidance, and support to youth in maintaining a structured, therapeutic environment that ensures the safety and well-being of youth. This role involves modeling positive behaviors, reinforcing social and life skills, and assisting in the implementation of individualized care plans. By fostering a supportive atmosphere, promoting professional development, and adhering to agency standards and regulatory requirements, the Residential Support Specialist helps staff create a nurturing space that encourages youth growth and success. servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family. *This is a part-time position with various shifts available Responsibilities Supervise, interact with, and observe youth in living and common areas, ensuring their safety, awareness of their location, and adherence to individualized treatment and behavior support plans Maintain a clean, organized, and hygienic living environment while upholding safety, security, and sanitation standards Monitor and accurately follow their posted schedule for shifts while demonstrating strong time management skills. Attend and participate in required meetings, supervision sessions, and training to meet licensing and program requirements Demonstrate strong time management skills, adhere to ethical guidelines, and establish professional working relationships within agency standards Collaborate with management, clinical staff, and volunteers to ensure program goals are met, maintain positive relationships, and provide high-quality services, including transportation duties when , while exhibiting professionalism, teamwork, and cultural awareness Communicating with youth and team members in a strength-based manner, exhibiting professionalism, teamwork, and cultural awareness while ensuring all interactions and documentation are clear, concise and supportive. Accurately entering all required youth information, reports, and incidents into the system before the end of each shift Maintain awareness of resident behavior, set appropriate behavioral limits, and proactively intervene to prevent or de-escalate crises using verbal redirection and agency-approved interventions based on individualized treatment plans, while demonstrating strong interpersonal skills, sound judgment, and accurate documentation in high-stress situations Supervise and support youth in daily activities by modeling and reinforcing positive behavior, promoting social interaction, and ensuring a safe and inclusive environment. Lead by example in teaching essential life skills such as hygiene, meal preparation, cleaning, shopping, and laundry while guiding goal achievement, participation in therapy sessions, and orientation; exhibit professionalism, teamwork, and cultural awareness while providing backup support to other dorms as needed Collaborate with management, clinical staff, and volunteers to ensure program goals are met, maintain positive relationships, and provide high-quality services, including transportation duties when , while exhibiting professionalism, teamwork, and cultural awareness Qualifications Residential Support Specialist Minimum Qualifications Must be 21 years of age or older per licensing requirements High School Diploma or GED equivalent Prior experience working with people Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook Strong communication skills, with demonstrated ability to enter information into a computer in a concise and understandable manner Strong time management skills with the ability to meet deadlines and complete tasks in a timely manner Ability to work both in a team environment and independently Ability to use good judgment, think and react rationally and calmly in difficult and stressful situations Strong interpersonal skills with the ability to interact with a diverse staff and resident population Ability to work extra shifts on business need Residential Support Specialist Preferred Qualifications Bachelor's degree in Social Work, Social Services, Human Services, or closely related field One (1) year employment experience in the child welfare field working with children and/or adolescents Trauma Informed Care training and understand of effects on trauma on development Knowledge of behavior modification and therapeutic settings Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youth Travel This position may be required to travel up to 40% Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires sitting and looking and using a computer for long periods of time Position works in a child facility and has constant exposure to children Position requires frequent standing, walking and time in units/cottages which are areas where children reside Lift, push, pull, move up to 125 lbs The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $15 hourly Auto-Apply 60d+ ago
  • PT Support Associate - Seasonal F&F

    Tory Burch 4.9company rating

    Support associate job in Austin, TX

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Member Support Specialist

    Fit 4.2company rating

    Support associate job in Austin, TX

    We are seeking a dedicated Member Support Specialist to join our studio team. This role is key in ensuring a positive and seamless experience for all members. The Member Support Specialist will assist the studio team with membership conversations, first time class-takers, lead engagement, and general studio duties assigned by the Studio Manager(s) and the Director of Operations. As the first and last point of contact for members, the Member Support Specialist plays a vital role in creating a welcoming and positive environment for everyone who walks through our doors. The Member Support Specialist will: Casual role, which requires early mornings, evenings and weekend work Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use Responsible for studio tidiness and returning equipment to standards set by studio management Participate in networking/community events as needed and studio promotions to generate new business Stay up to date with, and implement FS8 brand and athletics standards at all times Working front desk + establishing relationships with current and future members Making sales phone calls (# dictated by manager for each shift) + following up member inquiries during each shift Attention to detail during shift for member experience Stocking laundry, studio supplies, and rolling towels in preparation for classes Willingness to evolve with new developments in the fitness industry Professional attire + presence in studio Representing the elements of the brand Minimum of 20 hours/ week, + 40 calls/ shift Any other duties as assigned Requirements Valid CPR and First Aid Certificate Excellent customer service skills Professional and effective communication skills In-depth understanding of the benefits of Pilates, Tone and Yoga. Passion for learning and attending continued education training Punctual and Reliable
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Relationship Support Specialist

    Third Coast Bank 4.1company rating

    Support associate job in Austin, TX

    Job Description The Relationship Support Specialist provides administrative, operational, and client service support to the Commercial Banking team. This entry-level role is ideal for individuals with retail banking or customer service experience who want to develop into a Commercial Banking career path. The Specialist supports basic lending and deposit functions, assists Relationship Assistant's with daily client needs, and ensures smooth coordination across internal departments. Essential Functions: Client Service & Communication Serves as a first-line point of contact for clients, providing excellent service, answering questions, and helping resolve general inquiries. Communicates daily with clients via phone, email, and in-person interactions on behalf of Relationship Managers. Supports Relationship Managers with servicing requests, account questions, and onboarding needs. Maintains a professional, positive, and customer-focused approach in all interactions. Loan Support & Documentation Assists in gathering required documentation for new loans, renewals, and extensions. Helps monitor reports for past-due or maturing loans and coordinates follow-up with Relationship Managers. Requests documents from internal departments and ensures they are completed and routed appropriately. Participates in coordinating loan closings by scheduling, communicating with third parties, and preparing required materials. Organizes and maintains electronic and physical loan files to support accurate recordkeeping. Operational Support Provides administrative support, including organizing files, scheduling, routing calls, and preparing customer correspondence. Assists with basic account maintenance such as stop payments, refunds, transfers, debit card updates, and online banking setup. Prepares new account packages for commercial and consumer clients. Assists with compiling reports related to loan and deposit activity. Supports Relationship Managers during absences by helping address routine customer requests within assigned authority. Cross-Department Coordination Works closely with Loan Operations, Loan Administration, Treasury Management, and Branch teams to ensure smooth processing of customer needs. Develops working knowledge of commercial banking products and services to support client onboarding and service requests. Follows bank policies, procedures, and compliance requirements in all daily tasks. Additional Responsibilities Maintains accurate records, monitors follow-up items, and assists with gathering materials for credit renewals. Supports team goals, contributes to a positive work environment, and completes special projects as assigned. Performs all other duties as assigned. Education & Experience Requirements High school diploma or GED required; college coursework or degree preferred. 1-3 years of banking, financial services, or retail banking experience preferred. Strong customer service skills with the ability to communicate effectively in person, by phone, and via email. Basic understanding of bank products and services; interest in learning Commercial Banking. Proficiency with Microsoft Office and ability to learn banking systems quickly. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Solid math skills and ability to perform standard calculations. Team-oriented with a willingness to learn, ask questions, and support the broader Commercial Banking group. Valid driver's license and reliable transportation if job duties require travel. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position.
    $38k-61k yearly est. 4d ago

Learn more about support associate jobs

How much does a support associate earn in Jollyville, TX?

The average support associate in Jollyville, TX earns between $32,000 and $94,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Jollyville, TX

$55,000

What are the biggest employers of Support Associates in Jollyville, TX?

The biggest employers of Support Associates in Jollyville, TX are:
  1. Chico's FAS
  2. Tory Burch
  3. TeleMed2U
  4. Lumina Foundation
  5. Macy's
  6. Pro Coffee Gear
Job type you want
Full Time
Part Time
Internship
Temporary