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Support worker vs case worker

The differences between support workers and case workers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a support worker, becoming a case worker takes usually requires 2-4 years. Additionally, a case worker has an average salary of $41,459, which is higher than the $37,039 average annual salary of a support worker.

The top three skills for a support worker include social work, crisis intervention and treatment plan. The most important skills for a case worker are social work, crisis intervention, and patients.

Support worker vs case worker overview

Support WorkerCase Worker
Yearly salary$37,039$41,459
Hourly rate$17.81$19.93
Growth rate12%9%
Number of jobs112,754107,329
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Average age4742
Years of experience64

What does a support worker do?

A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.

What does a case worker do?

Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.

Support worker vs case worker salary

Support workers and case workers have different pay scales, as shown below.

Support WorkerCase Worker
Average salary$37,039$41,459
Salary rangeBetween $22,000 And $60,000Between $30,000 And $55,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew Jersey
Best paying companyDolby LaboratoriesAppalachian Regional Healthcare
Best paying industryManufacturingEducation

Differences between support worker and case worker education

There are a few differences between a support worker and a case worker in terms of educational background:

Support WorkerCase Worker
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 64%
Most common majorPsychologyPsychology
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Support worker vs case worker demographics

Here are the differences between support workers' and case workers' demographics:

Support WorkerCase Worker
Average age4742
Gender ratioMale, 29.1% Female, 70.9%Male, 26.8% Female, 73.2%
Race ratioBlack or African American, 11.3% Unknown, 4.9% Hispanic or Latino, 14.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5%
LGBT Percentage8%10%

Differences between support worker and case worker duties and responsibilities

Support worker example responsibilities.

  • Lead support groups with an emphasis on recovery and strength base techniques, DBT, CBT, self-care and coping skills.
  • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
  • Develop and implement work plans for TANF customers according to federal requirements.
  • Recognize risk factors quickly, collaborate with interdisciplinary team, nurture positive relationships with patients through consistency and modeling healthy boundaries.
  • Shop for groceries and assist consumer with preparing meals.
  • Compile and update medical information for each individual serve while following HIPPA protocol.
  • Show more

Case worker example responsibilities.

  • Establish collaborative relationships with patients within a supportive atmosphere to assist in confronting drug relate behavior and achieving sobriety.
  • Review and research leads regarding personal injury cases by obtaining information from the Medicaid recipient's attorney and insurance adjuster
  • File, close and maintain records in either physical case file or on ETO.
  • Train new employees and assign tasks in driving and all responsibilities in DCS documentations.
  • Provide weekly face to face updates to youth and telephonic updates to family members/sponsor with documentation find in ETO.
  • Facilitate DCS court order supervised visitation during the reunification process.
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Support worker vs case worker skills

Common support worker skills
  • Social Work, 18%
  • Crisis Intervention, 7%
  • Treatment Plan, 7%
  • Social Services, 6%
  • Substance Abuse, 5%
  • Foster Care, 5%
Common case worker skills
  • Social Work, 20%
  • Crisis Intervention, 8%
  • Patients, 7%
  • Substance Abuse, 6%
  • Community Resources, 6%
  • Child Abuse, 5%

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