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Support worker vs direct care worker

The differences between support workers and direct care workers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support worker has an average salary of $37,039, which is higher than the $29,343 average annual salary of a direct care worker.

The top three skills for a support worker include social work, crisis intervention and treatment plan. The most important skills for a direct care worker are direct care, patients, and CPR.

Support worker vs direct care worker overview

Support WorkerDirect Care Worker
Yearly salary$37,039$29,343
Hourly rate$17.81$14.11
Growth rate12%36%
Number of jobs112,754140,788
Job satisfaction--
Most common degreeBachelor's Degree, 55%High School Diploma, 32%
Average age4748
Years of experience6-

What does a support worker do?

A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.

What does a direct care worker do?

A Direct Care Worker's responsibility revolves around overseeing clients' welfare and health care from different ages and conditions. Most of the duties will involve assistance in basic hygienic tasks such as bathing or going to the toilet, performing light chores such as preparing healthy meals and cleaning a bedroom, and ensuring the patient's medication intake aligns with the schedule. Furthermore, it is also the duty of a Direct Care Worker to empathize and build rapport with clients to make them feel more at ease.

Support worker vs direct care worker salary

Support workers and direct care workers have different pay scales, as shown below.

Support WorkerDirect Care Worker
Average salary$37,039$29,343
Salary rangeBetween $22,000 And $60,000Between $23,000 And $36,000
Highest paying CityNew York, NYPortland, ME
Highest paying stateNew YorkWashington
Best paying companyDolby LaboratoriesArizona Training & Evaluation Center
Best paying industryManufacturingProfessional

Differences between support worker and direct care worker education

There are a few differences between a support worker and a direct care worker in terms of educational background:

Support WorkerDirect Care Worker
Most common degreeBachelor's Degree, 55%High School Diploma, 32%
Most common majorPsychologyPsychology
Most common collegeUniversity of Pennsylvania-

Support worker vs direct care worker demographics

Here are the differences between support workers' and direct care workers' demographics:

Support WorkerDirect Care Worker
Average age4748
Gender ratioMale, 29.1% Female, 70.9%Male, 23.4% Female, 76.6%
Race ratioBlack or African American, 11.3% Unknown, 4.9% Hispanic or Latino, 14.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 12.6% Unknown, 4.0% Hispanic or Latino, 13.7% Asian, 7.6% White, 61.1% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between support worker and direct care worker duties and responsibilities

Support worker example responsibilities.

  • Lead support groups with an emphasis on recovery and strength base techniques, DBT, CBT, self-care and coping skills.
  • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
  • Develop and implement work plans for TANF customers according to federal requirements.
  • Recognize risk factors quickly, collaborate with interdisciplinary team, nurture positive relationships with patients through consistency and modeling healthy boundaries.
  • Shop for groceries and assist consumer with preparing meals.
  • Compile and update medical information for each individual serve while following HIPPA protocol.
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Direct care worker example responsibilities.

  • Provide caring companionship to elderly and developmentally disable patients with or without chronic health diagnosis.
  • Assist individuals with developmental/intellectual disabilities with ADL's.
  • Conduct socialization groups to aid individuals in development of ADL and socialization skills.
  • Prepare daily documents administer medications handle patients hygiene house cleaning and provide transportation to and from appointment
  • Provide caring and companionship to elderly and developmentally disable consumers and provide primary resident care and assistance with daily living activities.
  • Provide day to day services that include transport, nutrition, hygiene, housekeeping and activities to MRDD clients.
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Support worker vs direct care worker skills

Common support worker skills
  • Social Work, 18%
  • Crisis Intervention, 7%
  • Treatment Plan, 7%
  • Social Services, 6%
  • Substance Abuse, 5%
  • Foster Care, 5%
Common direct care worker skills
  • Direct Care, 22%
  • Patients, 11%
  • CPR, 7%
  • Developmental Disabilities, 4%
  • Crisis Intervention, 4%
  • Vital Signs, 4%

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