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Support worker vs direct support staff

The differences between support workers and direct support staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support worker has an average salary of $37,039, which is higher than the $31,268 average annual salary of a direct support staff.

The top three skills for a support worker include social work, crisis intervention and treatment plan. The most important skills for a direct support staff are direct support, direct care, and transport clients.

Support worker vs direct support staff overview

Support WorkerDirect Support Staff
Yearly salary$37,039$31,268
Hourly rate$17.81$15.03
Growth rate12%36%
Number of jobs112,754182,001
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 30%
Average age4748
Years of experience6-

What does a support worker do?

A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.

What does a direct support staff do?

The direct support staff is an individual who takes responsibility for the overall care of people with developmental disabilities. Direct support professionals work directly with developmental illness patients in long-term health care facilities. They perform their jobs as home health and companion care providers who assist their clients in their daily movements and actions. It is their duty to ensure the comfort and safety of their clients. Also, they encourage behaviors and attitudes which strengthen community inclusion.

Support worker vs direct support staff salary

Support workers and direct support staff have different pay scales, as shown below.

Support WorkerDirect Support Staff
Average salary$37,039$31,268
Salary rangeBetween $22,000 And $60,000Between $18,000 And $53,000
Highest paying CityNew York, NYSanta Maria, CA
Highest paying stateNew YorkCalifornia
Best paying companyDolby LaboratoriesRockwell Medical
Best paying industryManufacturingProfessional

Differences between support worker and direct support staff education

There are a few differences between a support worker and a direct support staff in terms of educational background:

Support WorkerDirect Support Staff
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 30%
Most common majorPsychologyPsychology
Most common collegeUniversity of Pennsylvania-

Support worker vs direct support staff demographics

Here are the differences between support workers' and direct support staff' demographics:

Support WorkerDirect Support Staff
Average age4748
Gender ratioMale, 29.1% Female, 70.9%Male, 24.7% Female, 75.3%
Race ratioBlack or African American, 11.3% Unknown, 4.9% Hispanic or Latino, 14.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 8.0% White, 59.8% American Indian and Alaska Native, 1.2%
LGBT Percentage8%7%

Differences between support worker and direct support staff duties and responsibilities

Support worker example responsibilities.

  • Lead support groups with an emphasis on recovery and strength base techniques, DBT, CBT, self-care and coping skills.
  • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
  • Develop and implement work plans for TANF customers according to federal requirements.
  • Recognize risk factors quickly, collaborate with interdisciplinary team, nurture positive relationships with patients through consistency and modeling healthy boundaries.
  • Shop for groceries and assist consumer with preparing meals.
  • Compile and update medical information for each individual serve while following HIPPA protocol.
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Direct support staff example responsibilities.

  • Ensure HIPAA compliance and provide client education.
  • Perform first aid, CPR and seizure care when require.
  • Assist mentally disable adults with ADL such as bathing cooking clothing, cleaning and medication administration.
  • Administer medication, provide transportation, assist with ADL skills, and inspire consumers to be independent.
  • Provide caring and companionship to elderly and developmentally disable consumers and provide primary resident care and assistance with daily living activities.
  • Maintain a safe and supportive environment while learning proper case management and the importance of ISP's and BSP's.
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Support worker vs direct support staff skills

Common support worker skills
  • Social Work, 18%
  • Crisis Intervention, 7%
  • Treatment Plan, 7%
  • Social Services, 6%
  • Substance Abuse, 5%
  • Foster Care, 5%
Common direct support staff skills
  • Direct Support, 17%
  • Direct Care, 11%
  • Transport Clients, 11%
  • Good Judgment, 9%
  • Home Maintenance, 7%
  • Ongoing Support, 7%

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