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Support worker vs support supervisor

The differences between support workers and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a support worker and a support supervisor. Additionally, a support supervisor has an average salary of $47,047, which is higher than the $37,039 average annual salary of a support worker.

The top three skills for a support worker include social work, crisis intervention and treatment plan. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Support worker vs support supervisor overview

Support WorkerSupport Supervisor
Yearly salary$37,039$47,047
Hourly rate$17.81$22.62
Growth rate12%10%
Number of jobs112,75496,546
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a support worker do?

A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Support worker vs support supervisor salary

Support workers and support supervisors have different pay scales, as shown below.

Support WorkerSupport Supervisor
Average salary$37,039$47,047
Salary rangeBetween $22,000 And $60,000Between $31,000 And $69,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyDolby LaboratoriesCisco
Best paying industryManufacturingTechnology

Differences between support worker and support supervisor education

There are a few differences between a support worker and a support supervisor in terms of educational background:

Support WorkerSupport Supervisor
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 55%
Most common majorPsychologyBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Support worker vs support supervisor demographics

Here are the differences between support workers' and support supervisors' demographics:

Support WorkerSupport Supervisor
Average age4747
Gender ratioMale, 29.1% Female, 70.9%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 11.3% Unknown, 4.9% Hispanic or Latino, 14.9% Asian, 6.4% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between support worker and support supervisor duties and responsibilities

Support worker example responsibilities.

  • Lead support groups with an emphasis on recovery and strength base techniques, DBT, CBT, self-care and coping skills.
  • Help children/youth in state custody achieve permanency whether through reintegration, adoption or custodianship.
  • Develop and implement work plans for TANF customers according to federal requirements.
  • Recognize risk factors quickly, collaborate with interdisciplinary team, nurture positive relationships with patients through consistency and modeling healthy boundaries.
  • Shop for groceries and assist consumer with preparing meals.
  • Compile and update medical information for each individual serve while following HIPPA protocol.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Support worker vs support supervisor skills

Common support worker skills
  • Social Work, 18%
  • Crisis Intervention, 7%
  • Treatment Plan, 7%
  • Social Services, 6%
  • Substance Abuse, 5%
  • Foster Care, 5%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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