Insurance Business and Exposure Analyst
Systems analyst job in Chicago, IL
We are seeking a Business and Exposure Analyst to join our flood insurance analytics team in Miami. In this role, you will leverage your data analysis expertise and business insight to inform catastrophe modelling, manage exposure data, and support flood underwriting decisions. You will work closely with cross-functional stakeholders - including underwriters, risk modelers, and management - to translate complex data into actionable insights. This position offers a hybrid work schedule (at least 3 days per week in-office) and requires 4-6 years of insurance exposure/CAT modelling analysis.
Duties/Responsibilities:
Collect and prepare data: Gather, cleanse, and validate property exposure data (e.g. insured locations, values) to ensure accuracy for catastrophe risk modelling and analysis.
Catastrophe modelling: Run and interpret flood catastrophe models and simulations to estimate potential losses for individual events and entire portfolios. Analyze model outputs to inform portfolio management strategies and reinsurance decisions.
Exposure management: Monitor and manage the company's flood insurance portfolio exposure, identifying concentrations of risk (by geography, construction type, etc.) and providing recommendations to optimize the portfolio's risk profile and reshape appetites.
Event analysis: Provide timely analysis and loss estimates during significant flood events (e.g. hurricanes) to support rapid decision-making and internal/external communications. Gather exposure data to inform key stakeholders of potential risk.
Reporting and visualization: Produce regular reports and dashboards on key flood risk metrics, model results, and portfolio performance for stakeholders such as underwriters, actuaries, and senior management. Continued enhancement of metrics and reporting formats.
Underwriting support: Support the flood underwriting team by providing data-driven insights for individual high-value accounts and policy renewals. This includes analyzing flood zone determinations, historical claims data, submission data and modelled loss estimates to assist in risk selection and pricing both algorithmic and analog. Improve sophistication of digital underwriting capabilities.
Stakeholder collaboration: Work closely with underwriters, catastrophe modelling specialists, actuaries, and product managers to understand business needs and develop analytical solutions. Ensure that analytics align with underwriting guidelines and regulatory requirements.
Communication of insights: Translate complex analytical findings into clear, actionable insights and communicate them to both technical and non-technical stakeholders (e.g. underwriting teams, executives), through presentations, reports, and visualizations.
Process improvement: Contribute to the development and enhancement of internal tools, models, and processes (such as GIS mapping tools or data pipeline automation) to improve efficiency in risk analysis and exposure management.
Continuous learning: Stay up-to-date with industry developments in catastrophe modelling, flood risk assessment, and insurance analytics. Proactively apply new insights, data sources, or techniques to improve our analytic capabilities and decision-making.
Required Skills/Abilities:
Experience: 4-6 years of professional experience in data analytics, catastrophe risk modeling, insurance analytics, or a related field (mid-level role).
Education: Bachelor's degree in Statistics, Data Science, Finance, Environmental Science, Engineering, Business, or a related discipline (Master's degree or relevant industry certifications are a plus).
SQL proficiency: Strong skills in SQL for querying databases and manipulating large datasets.
Programming: Hands-on experience with a programming language for data analysis, such as Python or R, to clean data, perform statistical analysis, and automate tasks.
Excel expertise: Advanced Excel skills for data analysis and reporting (e.g. pivot tables, complex formulas; VBA knowledge is a plus).
GIS and mapping: Familiarity with GIS tools (ArcGIS or QGIS) for spatial data analysis and creating flood risk maps.
Data platforms: Experience working with cloud-based data warehouses or big data platforms (e.g. Snowflake, Databricks) in an AWS environment for data storage and analysis.
Catastrophe modeling knowledge: Understanding of catastrophe modeling and exposure management concepts; experience working with catastrophe risk models or flood hazard data.
Insurance domain expertise: Knowledge of insurance underwriting processes (especially in property or flood insurance) and the ability to support underwriting decisions with analytical insights. Experience in flood insurance or natural catastrophe insurance analytics.
Communication skills: Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical audiences clearly. Strong interpersonal skills for effective collaboration with stakeholders across teams.
Analytical mindset: Strong analytical and problem-solving skills with keen attention to detail, and a naturally curious approach to exploring data for insights and continuous improvement.
Initiative and organization: Self-motivated and proactive, able to manage multiple priorities and projects in a fast-paced environment. Proven ability to work both independently and as part of a team.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
IT Business Systems Analyst
Systems analyst job in Chicago, IL
The Business Systems Analyst (BSA) is responsible for managing the WMS, ERP, OMS, including the oversight and resolution of EDI issues. The BSA will lead the coordination and resolution of break/fix issues, maintain project lists, gather detailed business requirements from internal stakeholders, and ensure systems alignment with business objectives. This is a 100% onsite position with no exceptions.
Key Responsibilities:
Provide training and guidance to internal staff and end-users on system functionalities and processes.
Act as primary point of contact for all ERP, WMS, OMS, PIM, and EDI-related issues.
Manage and prioritize break/fix incidents, enhancements, system upgrades, and collaborate closely with internal staff and external vendors.
Develop and maintain detailed documentation, including project lists, functional requirements, process flows, and training materials.
Regularly meet with internal stakeholders to identify and document project requirements and enhancement opportunities.
Translate business requirements into technical specifications to facilitate clear communication with technical teams or vendors.
Perform system testing and validation, and provide guidance to end-users for UAT (User Acceptance Testing).
Proactively monitor system performance and provide recommendations for improvements and upgrades.
Work with internal business and IT staff to plan and execute system upgrades and new implementations.
Provide support during business hours and after hours (weekends included) and act as the primary point of contact for urgent issues.
Required Skills & Qualifications:
Bachelor's degree in Information Systems, Business Administration, or related field.
Minimum 3-5 years of experience in a Business Systems Analyst or similar role.
Experience supporting ERP and WMS systems, ERP and/or AS preferred.
Strong analytical skills with the ability to translate complex business requirements into technical specifications.
Excellent verbal and written communication, interpersonal skills, and stakeholder management.
Proven ability to manage multiple priorities and effectively troubleshoot issues.
Experience managing relationships with external vendors and service providers.
Familiarity with integration tools (middleware platforms like MuleSoft, Boomi, or Informatica).
Understanding of EDI (Electronic Data Interchange) processes, integrations, and troubleshooting.
Knowledge of reporting and analytics tools such as Power BI.
Preferred Qualifications:
Familiarity with warehouse and logistics operations, particularly in the manufacturing or automotive industry.
Experience with SQL and Python required.
Familiarity with on-premises (Veeam) and cloud infrastructure (AWS or Azure).
Project management certifications (such as PMP or Agile certifications).
Experience with Microsoft Project, Microsoft Visio, or other similar tools.
ERP/WMS systems management certifications.
ITIL Foundation Certification.
Exposure to Lean, Six Sigma, or continuous improvement methodologies.
Compensation:
The salary range for this position is $85,000 to $120,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including-but not limited to-education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan.
Company Overview:
PowerStop is the leading innovator and market leader in aftermarket automotive brake kits, holding the top share across all major online retail platforms and distinguished by its best-in-class omni-channel operational excellence. The company's core product portfolio includes complete brake kits-sold through leading eCommerce retailers such as Amazon, RockAuto, and AutoZone-as well as brake components and accessories distributed primarily through traditional warehouse channels.
Unlike traditional brake suppliers, PowerStop was born in the digital era, pioneering a category-defining product specifically engineered for the online marketplace: the all-in-one brake kit. Each kit contains every component required for a full brake replacement or performance upgrade, offering consumers unmatched convenience and value. Today, more than 70% of PowerStop's revenue is generated through online channels. Its leadership position is underpinned by a strong consumer brand, differentiated product offering, and world-class fulfillment capabilities.
PowerStop has also built enduring partnerships with warehouse distributors, recognized for its exceptional service, product quality, and industry-leading logistics.
With a proven track record of consistent double-digit organic growth over the past decade, PowerStop's success is driven by its consumer-centric approach, deep market coverage (serving approximately 98% of the vehicle parc), and operational excellence across every segment of the value spectrum. The company continues to build on this foundation through multiple growth levers, including expansion into new product categories, further penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions.
Headquartered in Burr Ridge, Illinois, PowerStop employs more than 550 team members across its corporate and operational facilities. The company operates two major distribution centers: a 230,000-square-foot eCommerce facility in Bedford Park, Illinois, and a 500,000-square-foot facility in Hodgkins, Illinois, designed to serve larger stocking and replenishment orders.
Work Environment: This position operates in a professional office environment with occasional time spent in warehouse operations for system-related tasks.
Travel: Travel is required between all company locations and vendor sites based on project needs or issue resolution.
Business Analyst
Systems analyst job in Chicago, IL
Hybrid
Chicago, IL
6+ months
Project Overview / Contractor's Role:
IT Infrastructure organization is looking for a Business Analyst to join its ITSM Metrics & Analytics team. As part of an Agile development team, this individual will be responsible for business analysis, requirements, design of custom developed Business Intelligence data products using Microsoft's Power BI product, assuring that all business and technical requirements are being met.
Qualifications (must haves):
> Agile Methodology
>Prior experience performing in a BA role is recommended but not required, preferably involving ITSM processes and/or developing Business Intelligence data products
> Excellent communication, interpersonal and organizational skills are required
> Strong analytical and problem solving skills
> Ability to work both independently and in mixed onshore/offshore teams
> A positive goal orientated attitude with a focus on delivery
Nice to Have:
• Familiarity with ITIL/ITSM processes: Change, Incident, Problem, CMDB, SAM, HAM
• Azure DevOps for work item and backlog management
• Technical skills focusing on ServiceNow, SQL, BI/visualization tools (Power BI, Tableau, etc)
Tasks & Responsibilities:
• Interface with ServiceNow product teams both on-shore and offshore to design solutions to meet their needs
• Serve as a primary liaison between ServiceNow product teams and the Power BI development team
• Translate portions of ServiceNow product roadmaps into Features and User Stories
• Manage Features, User Stories, and Defects in Azure DevOps
• Communicate status (written and verbal) to relevant stakeholders
D365 F&O Business Analyst
Systems analyst job in Milwaukee, WI
Jackson James are proud to be partnering with a Retail Organization as they search for a D365 F&O Business Analyst to join their growing organization.
This organization has grown steadily to become one of the industry leading Retailers and a name known globally. Offering a generous salary the organization boast a culture of strong tenure in an environment focussed on supporting it employees to grow and achieve.
Your main responsibilities will be documenting process, providing technical support, and training users on the use of D365 F&O as they look to implement the system within a newly acquired organization. While acting as the subject matter expert on D365 F&O throughout the business.
The position is a hybrid role, with on-site requirements in Milwaukee, WI.
To apply for this role your experience with include:
Excellent knowledge of D365 F&O/AX
Experience of working on multiple end to end projects
Strong knowledge of Supply Chain modules
Any knowledge of Finance modules including: AR, AP, GL and Cash & Bank will be seen as a massive plus
Excellent communication skills, both written and verbal
If this role sounds right for you, apply within.
**US citizen or Green Card holders only please!**
Charles River Business Analyst
Systems analyst job in Chicago, IL
Are you a master translator who can bridge the gap between investment operations and technology? Do you thrive on solving complex problems and designing elegant solutions? We're looking for a talented Business Analyst to join our client's team, working with cutting-edge investment systems and collaborating with top-notch professionals.
Key Responsibilities:
Configure and enhance Charles River systems to meet evolving business needs
Analyze trading lifecycle workflows and design technical solutions
Lead requirements gathering and documentation using Agile/Scrum methodologies
Design and execute comprehensive test plans
Serve as a technical consultant for various teams, solving problems and optimizing workflows
Monitor production platforms and resolve issues
Leverage SQL expertise to conduct data analysis and validate system behavior
Collaborate on projects, staying current with Charles River capabilities and best practices
What You'll Need:
Bachelor's degree in a relevant field (business, finance, computer science)
3+ years of Charles River configuration experience
1+ year of Charles River Compliance experience
6-8 years of experience in investment management systems and business analysis
Strong SQL skills and understanding of trading lifecycle and settlement workflows
Agile/Scrum expertise and excellent analytical and problem-solving abilities
What We Offer:
Permanent opportunity with a generous salary, bonus up to 30K, and amazing benefits
World-class working environment
Opportunities for growth and professional development
Procurement Business Analyst
Systems analyst job in Chicago, IL
The Procurement Business Analyst is a critical role that connects procurement operations, data analytics, and strategic business objectives. This individual transforms raw procurement data into actionable insights that drive cost savings, mitigate risk, and optimize the procure-to-pay (P2P) lifecycle. Responsibilities include analyzing complex datasets, identifying spending trends, monitoring supplier performance, and supporting strategic sourcing initiatives. The ideal candidate is highly analytical, detail-oriented, and skilled at communicating complex information to diverse stakeholders.
Key Responsibilities
Data Analysis & Reporting:
Develop and maintain procurement dashboards and reports (e.g., Power BI, Tableau) to track KPIs such as cost savings, supplier performance, contract compliance, and spend under management.
Perform in-depth analysis to identify cost-saving opportunities, sourcing efficiencies, and supplier consolidation.
Strategic Sourcing & Category Support:
Provide analytical support for RFP, RFQ, and RFI processes, including evaluation of supplier bids and total cost of ownership (TCO).
Conduct market research to identify supplier trends, commodity price fluctuations, and potential risks, delivering actionable insights to category managers.
Process Improvement:
Analyze and map procurement processes (e.g., requisitioning, purchasing, invoicing) to identify inefficiencies and opportunities for automation.
Collaborate with IT and business units to gather requirements and implement enhancements to procurement systems (e.g., ERP, P2P platforms).
Supplier & Contract Management:
Develop and monitor supplier performance scorecards to ensure compliance with contractual obligations and performance targets.
Analyze contract compliance, identify off-contract spending, and work with stakeholders to improve adherence to preferred supplier agreements.
Stakeholder Collaboration:
Serve as the primary analytical partner for procurement, finance, and key business departments.
Translate complex data findings into clear, actionable recommendations for non-technical audiences to support decision-making.
Skills and Knowledge
Required:
Education: Bachelor's degree in Business Administration, Finance, Supply Chain Management, Data Science, or related field.
Experience: 3-5+ years in a business analyst, data analyst, or procurement role.
Technical Skills:
Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, data modeling).
Experience with data visualization tools (Power BI, Tableau, Qlik).
Proficiency in SQL for data extraction and manipulation.
Familiarity with ERP or P2P systems (SAP, Oracle, Coupa, Ariba).
Experience managing large datasets and applying data management best practices.
Preferred:
Background in manufacturing, electronics, or technology environments.
Professional certifications (e.g., CPSM, CSCP, IIBA-PBA).
Strong project management skills.
Basic Requirements:
Bachelor's degree in a relevant field.
Minimum 3 years of experience in procurement, supply chain, or data analytics.
Legal authorization to work in the U.S. indefinitely (no sponsorship available).
Travel Requirements:
Under 10%.
Penetration Testing Analyst with Java
Systems analyst job in Chicago, IL
Note: Open for Local Candidates and Interview will be onsite
Typical task breakdown:
- Develop test automation code for Continuous Integration (CI), Continuous Delivery (CD), of systems, infrastructure, and test framework.
- Plan, design, develop, and maintain API test automation framework that facilitates automation scripting, execution, and analysis of results
- Provide technical leadership and mentoring for test engineers on multiple applications/projects onshore and offshore; train and mentor project team members to create, execute, analyze, and maintain automated regression suites
- Coordinate with product owner to resolve open issues/enhancements/upgrades and understand the use of a specific functionality as needed
- Develop automated functional scripts using tools such as Java, Karate, JMeter.
- Perform exploratory and manual testing of the product suite as appropriate
- Provide expertise in testing methodologies, best practices, and standards
- Position will be onsite hybrid starting day 1. Interviews may also be onsite
-
Interaction with team:
- Working with team; team consists of 20+ folks
Work environment:
Chicago Office
Education Required:
- Degree requirement: Bachelor's degree
Required Technical Skills
(Required)
Strong design and development skills in two or more of the following - technologies and tools: Java (2+ years) Cucumber(2+ years), JBehave or other BDD testing frameworks
- At least 2-4 years of test automation framework design
- Strong experience in testing Webservices (REST APIs) (2+years)
- Proven experience developing test scripts, test cases, and test data
- The ability to write queries in SQL or other relational databases
- 2+ years of experience in developing scenario based performance testing using JMeter
- Experience testing full stack and integration testing with 3rd parties
- End-to-end system integration testing experience for software platforms
- Experience in Penetration testing (Pen testing)
(Desired)
- Hands on experience with Python
- development experience in AWS Cloud technology
- Experience in TDD, continuous integration, code review practice is strongly desired
- Experience with Apigee or other API gateways is a plus
- Experience with DevOps concepts and tools (e.g., CI/CD, Jenkins, Git)
- At least 2 years working on an Agile team with a solid understanding of Agile/Lean practices.
- Understanding of a micro service Architecture
- Experience load and performance testing
- Strong documentation skills
Soft Skills
(Required)
- Ability to adapt quickly to a complex environment
- Pro-active, flexible and creative
- Very strong communication skills and the ability to collaborate with developers and business users.
Senior Business Analyst, ServiceNow GRC/IRM
Systems analyst job in Chicago, IL
Our client is seeking a Senior Business Analyst, ServiceNow GRC/IRM to join their team! This position is located in Chicago, Illinois.
Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements
Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM
Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks
Conduct business process analysis to identify inefficiencies and make recommendations for improvement
Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements
Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization's risk and compliance posture
Develop test plans, assist with user acceptance testing (UAT), and ensure the solution meets acceptance criteria
Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert
Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends
Desired Skills/Experience:
Bachelor's degree in a relevant field, or equivalent professional experience
10+ years of professional experience in risk management, GRC, or a related field, demonstrating an in-depth understanding of enterprise risk, and controls processes
5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules
Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations
Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self-Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing
Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management
In-depth knowledge of GRC and risk management frameworks and best practices
Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders
Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $74.00 and $94.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
ERP Business Analyst
Systems analyst job in Kenosha, WI
We are seeking an experienced IT/ERP Project Manager to lead and drive critical technology initiatives, including our upcoming ERP system upgrade and key IT process improvement projects. This role will play a pivotal part in enhancing operational efficiency, optimizing business processes, and supporting digital transformation across the organization.
The ideal candidate will have a proven track record managing ERP implementations or upgrades-preferably with experience in QAD ERP-and leading cross-functional teams through complex IT projects. This is a hybrid role based in Wisconsin, with some on-site requirements to effectively collaborate with internal stakeholders and project teams.
Lead ERP Upgrade Initiatives
: Manage the successful execution of ERP system upgrades, ensuring projects are completed on time, within scope, and within budget.
Optimize Business Processes
: Evaluate existing workflows across departments and implement process improvements to increase efficiency, reduce manual effort, and minimize errors.
Drive Digital Transformation
: Lead company-wide digital initiatives, leveraging technology to streamline operations and enhance business performance.
Design and Deliver ERP Reporting Solutions
: Collaborate with stakeholders to develop custom ERP reports that provide actionable insights and support business decision-making.
Collaborate Across Teams
: Partner with business leaders and cross-functional teams to gather requirements, ensure alignment, and deliver solutions that meet operational needs.
Manage Risk and Change
: Identify project risks and implement mitigation strategies while leading effective change management to support smooth adoption of new systems and processes.
Project Planning and Execution
: Develop detailed project plans, manage resources, track progress, and ensure accountability to meet project milestones and deliverables.
Promote Continuous Improvement
: Research and recommend new technologies, tools, and best practices to advance the company's digitalization and process optimization goals.
Communicate Project Progress
: Provide clear and consistent updates to leadership and stakeholders on project status, risks, and achievements to maintain alignment and transparency.
Skills & Qualifications:
3+ years of IT experience in a networked environment
Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience
Strong knowledge of IT infrastructure, systems, and troubleshooting best practices
Proven experience managing complex IT projects, including ERP upgrades or implementations
Hands-on experience with ERP systems (preferably QAD), with an understanding of integrations, customization, and upgrade processes
Skilled in business process analysis and workflow automation
Demonstrated ability to lead digital transformation initiatives and drive technology adoption
Strong change management skills with a focus on smooth implementation and user adoption
Excellent leadership, communication, and collaboration skills with the ability to work across all levels of the organization
Strong analytical and problem-solving abilities, with a proactive approach to resolving issues
Experience working in a manufacturing or industrial environment preferred
Preferred Qualifications:
Direct experience with QAD ERP
Experience managing full-cycle ERP implementations or upgrades
Proficiency in developing custom reports within ERP systems
Configuration Analyst
Systems analyst job in Chicago, IL
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.
Configuration Analyst
Location: Oak Brook IL
Duration: 12 Months
Looking for configuration analyst with any transportation management system that would be interested in the Truckmate role.
Job Summary
The Configuration Analyst is a key part of the Integrated Solutions team. We are looking for a highly talented and motivated Configuration Analyst. You would participate in the full lifecycle of an Truckmate implementation to deliver a highly complex, comprehensive business solution for the enterprise. This position requires an individual capable of operating in a fast-paced environment while working on multiple initiatives. To be successful, this individual must be highly motivated and have a solid understanding of Truckmate, transportation and logistics principles, and supply chain network behavior.
EEO/AA Statement
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AI Business Analyst Contract - Investment Management - Chicago
Systems analyst job in Chicago, IL
Are you an experienced Business Analyst with an expertise in artificial intelligence and familiar with investment management? Are you looking for an exciting contract opportunity to make a real impact in a fast-paced, technology-driven environment?
This 6-12 month C2C contract in Chicago is the role for you!
Step into a pivotal role as a Business Analyst on a high-impact data team within a leading investment management firm. In this role, you will work closely with stakeholders to understand business needs, gather and document requirements, and help design solutions that support business objectives. You will act as a bridge between business and technology teams, ensuring successful delivery of projects and process improvements. The ideal candidate is heavily focused on AI and data or have worked on projects related to AI implementations.
Having experience in the following workstreams is a plus, not required:
Alpha Tagging
Datamart 3.0
Live runs
Fixed Income
This is a 3-4x week onsite hybrid contract, so you must live in Chicago or surrounding areas for this role.
They'll need someone who's fully authorized to work in the US without any sponsorship / visa (cannot support H-1B visa).
C2C must be through your own LLC (CANNOT be through an employer) and if need be we can do W2 at a reduced rate.
No updated resume required!
Automation Test Analyst
Systems analyst job in Oakbrook Terrace, IL
Automation Tester
6 month contract ( extension highly likely )
REMOTE ( with ability to visit the office in Oakbrook terrace )
Interview will be in person- Looking for candidates living within 50 miles radius of Oakbrook
Client is a well known healthcare insurance company
The candidate will design and execute automated test scripts for front end, API and backend testing, perform data validation using SQL, and ensure compliance with healthcare standards.
Responsibilities:
Develop and maintain automated test scripts for web and API applications.
Collaborate with QA leads, developers, and business analysts to define test strategies and create test plans
Write and execute automated tests, analyze results, and report defects using standard tools
Perform data validation and backend testing using complex SQL scripts for data validation of a Data Warehouse / Data Lake containing multiple data sources.
Automate and execute REST, SOAP, XML, JSON based API testing / web services
Integrate automated tests into CI/CD pipelines.
Ensure adherence to HIPAA and healthcare compliance standards.
Required Skills:
Automation Tools: Selenium or similar
Programming Languages: Java, Python, or similar scripting languages.
API Testing: Experience with REST API automation using tools like Postman or other similar tools
Data testing - Solid SQL expertise for data validation, ETL ( using Talend or any other tools) and database testing.
Test Management Tools - Qtest, JIRA, SQL server Management studio or similar test management tools.
CI/CD: Familiarity with Jenkins, Git, or similar tools.
Healthcare Domain: Understanding of healthcare insurance workflows, claims processing, and regulatory compliance.
Testing Methodologies: Agile/Scrum experience, knowledge of SDLC and STLC.
Preferred:
Performance testing experience (JMeter).
Exposure to cloud platforms Azure - Azure synapse
Sr Epic Application Analyst
Systems analyst job in Chicago, IL
Type : Permanent Role
REMOTE ROLE
MUST BE Citizen or Green Card
Experience working in a hospital or other health care organization.
This position develops, builds, and modifies Epic applications. Writes documentation specifications, fact-finding and analyses.
results and proposes solutions or recommendations. Builds, configures and/or modifying applications using existing application
tools. This role performs complex analysis, design, development, testing and support services for Epic applications. Leads and
monitors midsize to large scale projects within multiple functional departments. Exemplifies the Rush mission, vision and values
and acts in accordance with Rush policies and procedures.
Responsibilities
•Leads and monitors midsize to large scale projects within multiple functional departments.
•Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
•Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for
optimal utilization of Epic applications.
•Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
•Performs builds, upgrades, and system enhancements as needed.
•Supports applications throughout all phases of implementation.
•Delivers post-implementation training, support, troubleshooting, and maintenance.
•Configures vendor applications and products.
•Maintains system documentation and develops system specifications and procedures.
•Defines and documents user requirements.
•Applies project planning and project management methodologies.
•Coordinates and leads short duration projects; monitoring project process, progress and results.
•Develops test plans, prepares test data and performs system testing.
•Provides on-site user support during implementations.
•Takes on-call for system application support at scheduled times.
•Audits data entered by end users.
•Troubleshoots and tracks issues and problems.
•Applies systems development methodology to solve problems.
•Handles multiple assignments simultaneously.
•Other duties as assigned.
Other Information
Required Job Qualifications:
•Bachelor's degree.
•5 years of Epic application experience.
•An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor's.
•Epic certification(s).
•Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information
systems technology such as Microsoft Office Products.
•Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established
deadlines.
•Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating
time across more than one project, and meeting established deadlines.
•Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and
technical solutions.
•Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
•Detail oriented, strong analytical, organizational, and problem-solving skills.
•Excellent oral and written communication skills with technical and clinical audiences.
•Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.
Preferred Job Qualifications:
•Experience working in a hospital or other health care organization.
Senior Business Analysit - InsurTech
Systems analyst job in Chicago, IL
Key Responsibilities
Including but not limited to:
Participate in / lead discussions with business users to understand the business requirements with focus on business consulting as required.
Participate in meetings/workshops with business users in determining the requirements for:
Processes
Products
Third party integrations
Active involvement in hands-on Product configuration in line with Project specific requirements
Identify and highlight potential risks to the business with respect to Functional and Non-Functional requirements
Manage business stakeholders to follow the system instead of heavily customizing the processes, workflow or products.
Analyse data relationships and dependencies, business processes and communication for mapping into future system requirements.
Work closely with technical teams and business stakeholders to prepare clear business objectives and system specifications for the design, development and enhancement of applications.
Liaise with Development and Testing Teams to ensure that all documented specifications are clearly understood.
Assist in the creation and implementation of business and system test plans.
Write/produce high quality documentation and provide progress reports to Lead Consultant and Project Manager as directed.
Prepare PowerPoint presentations for training and system demo purposes and also for pre-sales.
Ability to delegate and steer Product deliverables to completion working with other BAs in the team.
Have good proficiency in Excel, Word, Data visualisation and designing tools.
Perform functional testing from business perspective.
Providing support to customers for UAT and post production.
Professional Characteristic
Driven, with a “can do approach”
Sense of urgency, focus on the outcome, not just the task.
Ownership, pride, and passion with regards work output;
Energetic, learns at a face pace and applies learnings in daily circumstances to deliver real value to clients.
Qualifications
Undergraduate Degree/Diploma
Insurance industry Certifications will be added advantage.
Membership of relevant professional body will be added advantage.
Experience
Mandatory
7+ years relevant experience as a Business Analyst in Insurance domain with focus on non-life/ General/ Personal & Commercial lines
Hands-on Experience in Insurance products configuration
with exposure to modules e.g. Policy Administration, Underwriting, Rules, , Billing/ Finance (Rating), Claims, Reporting, Documentation etc.
Experience in ISO, ACORD standard will be an added advantage.
Ability to manage difficult stakeholders internal as well as external with active participation in the requirement clarifications during implementation, issue resolutions with in-depth Business & System analysis.
Excellent written and verbal communication skills.
Quality orientation and attention to detail.
Strong analytical and problem solving skills.
Self-starter, Quick Learner, able to manage difficult situation and conflict resolution.
AS400 Programmer Analyst / RPG Developer,25-14051
Systems analyst job in Ashton, IL
The Short Scoop
Bring your expertise in AS400 and RPG programming to a company where technology fuels innovation in manufacturing. My client is looking for a developer who thrives in solving problems, building reliable systems, and keeping operations running smoothly. This is a chance to work in a collaborative IT team where your impact will be felt across production, logistics, and business functions.
Location: Ashton, IL area
Status: Full-time perm - On site 100%
Why You Should Apply
Annual bonus program - up to 15%
Excellent benefits: health, dental, disability & life insurance, profit sharing, 401(k), wellness and fitness programs
Generous vacation, 11 paid holidays, and personal time
Opportunity to work with modern IBM I-Series systems and play a key role in mission-critical operations
Compensation range: $90,000 to $130,000 annually
What You'll Be Doing
Designing, developing, and implementing software using RPG/RPGLE, SQL, and CLLE
Supporting existing business applications and building new solutions in RPGLE and SQLRPGLE
Managing and resolving IT service requests through a ticketing system
Providing after-hours support when needed
Creating and maintaining technical documentation, process flows, and user manuals
About You
Be able to do the job as described.
Strong skills with RPG, RPGLE, SQLRPGLE, and CLLE
Knowledge of Infor/Infinium ERP, GXS/TrustedLink EDI, or IBM I-Series upgrades a plus
Comfortable working hands-on in a manufacturing IT environment
Strong analytical problem-solver who thrives in a team setting
How To Apply
We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, *********************************** and tell me why you're interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site.
Setting Expectations
We'd love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don't appear capable of doing the job. We apologize in advance, but we will not be able to respond directly to all submissions.
Sponsorship is not an option for this role.
This client is an Equal Opportunity Employer
This is NOT A REMOTE ROLE!
TBI Id No: 25-14051, AS400 Analyst Programmer / RPG Developer
System Engineer
Systems analyst job in Chicago, IL
Akkodis is seeking a Systems Engineer for a 6-month Contract job with a client in Chicago, IL. The Systems Engineer is a hands-on technical role responsible for the deployment, operation, and support of enterprise cloud and hybrid infrastructure. Reporting to the Manager of Cloud Operations, this position ensures that services across cloud platforms and on-prem environments are highly available, secure, and efficient.
The Systems Engineer executes the day-to-day operational tasks (patching, monitoring, troubleshooting, deployments) while also contributing to automation, roadmap projects, BAU objectives, and continuous improvement initiatives. They collaborate closely with the Cloud Operations Manager and the Cloud Architecture team, ensuring designs are implemented effectively and kept sustainable in production.
Pay Range: $60/hr-$65/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Qualifications
Cloud Operations Expertise: 3+ years in IT infrastructure, with at least 3+ years managing cloud operations in cloud platforms.
Infrastructure Expertise: Strong background in Azure, AWS, I&M, and Microsoft services.
Operational Management: Strong experience with ITIL processes (incident, problem, change, configuration management).
Automation: Hands-on experience with automation repetitive tasks.
Monitoring & Performance: Proficiency with monitoring platforms and proactive performance management.
Security & Compliance: Familiarity with IAM, RBAC, Zero Trust, encryption, and vulnerability remediation in cloud environments.
Hybrid Infrastructure: Understanding of on-premises systems (VMware, Windows/Linux, AD, SAN/NAS) and integration with cloud.
Networking Knowledge: Understanding of cloud networking and hybrid connectivity
Security: Proven experience embedding security and compliance into cloud operations; knowledge of IAM, encryption, SIEM/SOAR, Zero Trust, and regulatory standards.
Emerging Tech & Innovation: Exposure to emerging cloud technologies and ability to evaluate and incorporate new services to drive innovation.
Communication: Excellent communication skills, with an ability to translate complex support experiences into business-friendly experiences.
Cross-Functional Collaboration: Collaborative mindset with experience working across multiple IT and business teams.
Adaptability: Ability to thrive in a fast-changing environment. Keeps up with the latest cloud innovations and best practices, and quickly adapts strategies based on new information or project needs.
Professionalism: High degree of self-motivation and accountability.
Problem Solving: Analytical and structured approach to troubleshooting and resolving issues.
Process Driven: Strong background in governance, ITIL, and operational process design.
Ownership: Takes accountability for assigned services, ensuring reliability and compliance.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Information System Security Engineer
Systems analyst job in Scott Air Force Base, IL
Systems Engineer IV
Scott AFB, IL, USA
Full-time
FLSA Status: Exempt
Clearance Requirement: Secret
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a [TITLE] to join our team in [work location]. A Systems Engineer is responsible for designing, implementing, and maintaining the systems and infrastructure necessary to support the technical operations of an organization. This role involves an in-depth understanding of both hardware and software components, as well as the ability to troubleshoot complex issues and provide innovative solutions.
Essential Duties
Perform technical engineering evaluations and assessments of high-risk Cross Domain Solutions (CDS) to determine the suitability and compliance of its components with Joint, DOD, and AF policies, and configuration and security guides.
Determine the suitability of the CDS components and/or systems in relation to installation, modification, relocation, and/or removal.
Conduct CDS technical engineering evaluations and assessments based on the Risk Decision Authority Criteria (RDAC) developed by the National Security Agency (NSA) for CDS hardware, software, firmware, and systems comprised of those components.
Derive transfer processing threat, identity threat, policy threat and corresponding policy by-pass threat, and site mitigation risk ratings with sufficient justification to receive approval/authorization from CDS forums including: National Security Agency (NSA), Connection Approval Office (CAO), DoD Information Security Risk Management Committee (DoD ISRMC), Cross Domain Technical Advisory Board (CDTAB), National Cross Domain Strategy and Management Office (NCDSMO) Defense Security / Cybersecurity Accreditation Working Group (DSAWG) community.
Accomplish documentation detailing the transfer processing risk introduced by a CDS to include measures taken to protect the confidentiality, availability, and integrity of information before and after it transits the CDS as well as data at rest.
Identify and provide mitigation recommendations in the environment in which the CDS will operate
Interpret scan and test results and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs).
Recommend risk mitigations to ensure CDSs meet an acceptable level of risk for issuance of an Authority to Operate (ATO).
Conduct extensive reviews of technical documentation including CDS Appendices, CDS Validation Approval Requests, system topologies, Lab-Based Security Assessments (LBSA) and Site-Based Security Assessments (SBSA) plans and reports.
Assess authenticator management, intrusion management, partner identity management, location security, and technology and data risk mitigations.
Perform engineering studies in support of complex mission critical CDS systems and deliver draft technical documents, reports, briefings, and other correspondence to the government.
Coordinate with Authorizing Officials (AOs), PMOs, user reps, and system owners to maintain Risk Management Framework (RMF) packages, conduct risk and vulnerability assessments, provide support to the CDS approval processes, and perform other IA support duties.
Develop and submit recommended policy directives, instructions, manuals, standards, strategies, visions, mission statements, goals and objectives as they apply to CDS.
Provide ad hoc reports and briefings with information such as metrics, meeting minutes, inputs for Joint Approval Boards, and updated status of operational CDSs.
Travel Requirements: Travel between Scott AFB, IL and other CONUS/OCONUS locations may be required under this task order.
Qualifications
Essential Requirements
Bachelor's degree in Communications or Security is mandatory.
Active SECRET security clearance is a non-negotiable prerequisite.
Minimum of four years of relevant professional experience is required.
Demonstrated proficiency in National, DoD, and AF Information Assurance (IA) policies, procedures, and objectives is essential.
DoD 8570.1 IAM Level II certification (CAP, CASP+CE, CISM, CISSP or Associate, GSLC, CCISO) is imperative.
Extensive knowledge and experience in Security Engineering, Risk Assessments, and Network Architectures are crucial.
Superior analytical and problem-solving capabilities are required, with the ability to diagnose complex technical issues and develop effective solutions.
Exceptional verbal and written communication skills are necessary, including the ability to articulate technical concepts to non-technical stakeholders.
Proven experience in managing multiple projects simultaneously, demonstrating strong organizational and time management skills.
Meticulous attention to detail is critical to ensure the accuracy and reliability of system configurations and documentation.
Demonstrated ability to work effectively in a team environment, with strong interpersonal skills and the capacity to establish positive working relationships with colleagues and stakeholders.
Adaptability to evolving technologies and organizational needs is essential, along with a commitment to continuous learning and improvement.
Comprehensive knowledge of cybersecurity principles and best practices, with the ability to implement and maintain robust security measures.
Preferred Qualifications
Advanced degrees or certifications in Systems Engineering, Network Engineering, or Cybersecurity will be viewed favorably.
Additional Information
Work Environment
This position requires working in an office environment, with occasional travel to client sites or data centers.
May require working outside regular business hours to perform maintenance or respond to emergencies.
Ability to lift and move computer hardware and equipment as needed.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
System Engineer L2.5 (MSP)
Systems analyst job in Chicago, IL
System Engineer (Level 2.5) - Hybrid | Chicagoland-Based MSP
Salary: Competitive ($80K-$95K) + Benefits + Bonus + Fast-Track to Senior Engineering
Are you stuck in a role where you've outgrown the tickets but haven't been given the reins? Ready to take on complex environments, manage deployments end-to-end, and step into senior-level responsibilities with support and mentorship behind you?
We're a fast-moving MSP in the heart of Chicago looking for a sharp, well-rounded System Engineer (Tier 2.5) who's ready to dive deeper - someone who's not just familiar with projects and escalations, but thrives in client-facing environments, works autonomously, and wants to carve a real career path in infrastructure, cloud, or leadership.
This is the role for someone who's “almost there” technically and looking for a team that will give you room to grow.
What You'll Be Doing:
Project Ownership: Deploy servers, configure and manage firewalls, run migrations (M365, Intune, AD, etc.), and lead small-to-medium client infrastructure projects from kickoff to close
Advanced Support & Escalations: Be the escalation point for Tier 1s/2s - solving the tough issues they can't, owning tickets end-to-end
Cloud & Hybrid Infrastructure: Manage Azure AD, Exchange Online, Intune, and Office 365 environments across a variety of SMB clients
Security & Network Config: Build VLANs, manage SonicWall/Meraki/Ubiquiti environments, implement VPNs, and ensure endpoint protection
Mentorship & Process: Help shape SOPs and best practices - mentor junior staff and help improve delivery standards
Client Relationships: Be a trusted face with our clients - present solutions clearly, own issues, and provide guidance that builds trust
Tech You'll Touch:
Windows Server 2016-2022, Active Directory, GPO
Azure AD, Intune, Exchange Online, M365
SonicWall, Meraki, Unifi, VLANs, VPNs
VMware & Hyper-V & Azure VMs (installations, migrations, management)
RMM/PSA: ConnectWise, N-Able, Datto, or similar
Backup & DR: Datto, Veeam, Acronis, etc.
Cyber Security
Why You'll Love It Here:
Career Track to Senior Engineer or vCIO - we promote from within and tailor growth plans
True Project Exposure - not just maintenance; real-world deployments weekly
Client Variety = Constant Learning - industries include law, healthcare, finance, creative, and more
Mentorship Culture - learn directly from experienced Tier 3s and senior architects
Flexible Hybrid Setup - be onsite for big impact, remote for deep focus
Autonomy + Support - own your work, but never alone
You Might Be a Fit If You:
Have 2-6 years of MSP
Have project experience with servers, firewalls, cloud migrations, and networking
Are confident working directly with clients, managing expectations, and communicating clearly
Can juggle priorities, keep documentation sharp, and act as a technical lead when needed
Thrive in dynamic, high-accountability environments with room to grow
Compensation & Perks:
$80K-$95K base depending on experience
Health, Dental, Vision Insurance
401(k) with company match
PTO + Paid Holidays
Professional development/certification reimbursement
Tight-knit, high-skill team culture where people actually support each other
Must have MSP Experience!!!
Systems Engineer - ServiceNow
Systems analyst job in Chicago, IL
W2 only role
Remote Role
No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.)
Top 3 skill sets required for this role:
1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc)
2. Know how to debug in the ServiceNow environment using out-of-box tools
3. Javascript, XML, JSON
Nice to have skills or certifications:
1. Knowledge of REST API's and how to debug them
2. Performance analytics experience
3. Certified System Administrator
Responsibilities
Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.).
Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions.
Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods.
Develop and maintain client scripts, business rules, UI policies, and flow designer flows.
Participate in platform upgrades and ensure customizations are compatible with new versions.
Conduct unit and integration testing and support UAT activities.
Write and maintain clear technical documentation.
Identify areas for improvement in platform performance, user experience, and workflow efficiency.
Provide support and troubleshooting for application issues and user inquiries.
Help solution new ideas to improve existing and future business processes
Work to uphold best practice and the integrity of the ServiceNow platform
Education & Certification
B.S. in IT related field OR degree and equivalent work experience
ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM
TIL Certification - preferred
Experience
2+ years IT experience, 1+ years working on ServiceNow
Xanadu+ - preferred
Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP
Microsoft System Engineer
Systems analyst job in Chicago, IL
Microsoft 365 Engineer
Onsite Daily
Locals Preferred
This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time.
I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment.
You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness.
OVERVIEW OF RESPONSIBILITIES
Microsoft 365 Administration
Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD).
Administer Exchange Online (mail flow, hybrid connectivity, retention policies).
Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows.
Implement backup and recovery procedures for M365 email and files.
Security & Compliance
Enforce Conditional Access, MFA, and identity protection protocols.
Configure retention/sensitivity labels and compliance policies via Microsoft Purview.
Perform periodic security audits and resolve vulnerabilities.
Support hybrid identity integration between AD and Azure AD.
Monitoring & Troubleshooting
Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security.
Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication.
Build automation scripts, runbooks, and dashboards.
Support & Collaboration
Partner with the Service Desk and app teams to improve processes and ensure change control.
Provide user training, communications, and documentation.
Participate in on-call rotation and off-hours upgrades.
Windows Server Management
Maintain and support on-prem Windows Server infrastructure.
Install, upgrade, patch, and troubleshoot server systems to ensure reliability.
QUALIFICATIONS
5+ years in IT; 3+ years administering Microsoft 365 / Azure environments.
Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID.
Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall.
Strong PowerShell automation expertise.
Experience with backup/disaster recovery and security protocols.
Excellent communication and problem-solving ability.
Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA).
Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.