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  • Strategic Sourcing & Corporate Development Analyst

    PTC Inc. 4.8company rating

    Systems analyst job in Boston, MA

    A leading technology company based in Boston is seeking an Analyst for their Corporate Development team. This hybrid role involves conducting market evaluations and researching companies to support PTC's strategic objectives. Ideal candidates will possess a Bachelor's degree, strong analytical skills, and experience in Corporate Development or related fields. The position offers a competitive salary range of $87,600 - $115,000, along with a variety of benefits including medical insurance, paid time off, and opportunities for equity participation. #J-18808-Ljbffr
    $87.6k-115k yearly 5d ago
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  • Human Resources Information System Analyst

    Brown University Health 4.6company rating

    Systems analyst job in Providence, RI

    Hybrid; based in Providence, RI. The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives. Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities. Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed. Identifies opportunities to improve the user experience utilizing workflows and configurations. Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure. Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes. Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs. In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation. Collaborates cross-functionally to collect, understand, and translate business needs for system implementation. Submits corresponding change requests as needed. Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed. Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress. 128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts. Performs mass data uploads as needed to meet customer needs and requirements. Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree required. A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis). Experience with Workday HCM or similar SaaS platform implementation preferred. Demonstrated analytical and problem-solving skills. Must be proficient in Microsoft Excel, SharePoint and MS Teams.
    $56k-77k yearly est. 1d ago
  • Government Markets Lead - Data & Strategy

    Pryzm Dynamics Inc.

    Systems analyst job in Boston, MA

    A dynamic startup in government contracting is seeking a Markets Lead to perform quality analysis and strategy on government contracting data. The ideal candidate will review and improve data quality and create research reports for customers. Candidates are preferred to have some familiarity with government contracting data, and veterans are encouraged to apply. This role offers top-tier benefits, including comprehensive healthcare coverage fully paid by the company, and relocation assistance is available. #J-18808-Ljbffr
    $84k-115k yearly est. 3d ago
  • Technical Systems Analyst

    Marchon Partners 4.0company rating

    Systems analyst job in Boston, MA

    Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement
    $81k-105k yearly est. 4d ago
  • Systems Administrator

    J.R. Vinagro Corporation

    Systems analyst job in Cranston, RI

    Job Title: Systems Administrator II Hours: 40 (8am-5pm) This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems. Duties & Responsibilities Assist with procurement and inventory/asset management of new and existing network hardware and software Coordinate and assist with ITSM strategies, vendor management, and network design and development Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed Maintain and mange users, permissions, policies, and groups in Active Directory Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges. Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager Assist in the development and enforcement of IT documentation, policies and procedures Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers. Manage and maintain cloud-based services such as Office 365 Monitor, assess, respond to and update tickets via Zendesk ticketing system Providing IT related support in person, over the phone, or via remote access to employees Commute to job site locations and branch offices across the RI area when support is required Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks. installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components. Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support). Creating and manage technical documentation. Support client onboarding/offboarding of end user accounts. Required Skills & Qualifications Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments. Advanced knowledge in desktop support and troubleshooting experience Ability to stay organized and resilient in a high paced environment Ability to manage and support small to medium scale projects with limited supervision Experience In Mobile Device Management and troubleshooting with IOS and Android devices Experience In managing and deploying new Access Control & Surveillance systems Ability to lift up to 30 lbs Preferred Skills & Qualifications Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent Familiarity with the construction industry
    $66k-88k yearly est. 17h ago
  • IT Access & Provisioning Analyst II

    Commonwealth of Massachusetts 4.7company rating

    Systems analyst job in Chelsea, MA

    A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr
    $77.3k-116k yearly 1d ago
  • Senior Business Analyst

    Apexsync Technologies

    Systems analyst job in Boston, MA

    Hello Everyone, Job Title: Senior Business Analyst Contract: 6 Months (W2/1099) - Possible Extension or Conversion Work Model: Onsite for 3 months, then hybrid based on performance Payrate: $48/hr on W2 Job Description: We are seeking an experienced Senior Business Analyst (12+ years) to support a major modernization initiative. The BA will work closely with business stakeholders and technical teams to analyze current processes, capture requirements, and translate business needs into clear functional documentation. The role involves conducting interviews, leading requirement workshops, documenting workflows, and ensuring alignment between business objectives and technical deliverables. Key Responsibilities: Gather, analyze, and document business, functional, and non-functional requirements. Conduct stakeholder interviews, JAD sessions, and process walkthroughs. Develop BRDs, FRDs, SRDs, data mapping documents, and traceability matrices. Collaborate with architects, data engineers, and IT teams to translate requirements. Prepare test cases, support testing efforts, and assist in issue resolution. Identify process improvements, automation opportunities, and risks. Support project planning, monitoring, variance analysis, and end-user training. Required Skills & Tools: BA methodologies: Agile (Scrum/SAFe), Waterfall Tools: JIRA, Azure DevOps, Confluence, ServiceNow, Visio, Lucidchart, Miro Data analysis: SQL, Power BI, Tableau Testing tools: ALM, TestRail, Zephyr Strong documentation skills (BRD, FRD, RTM, RAID, RACI, Data Dictionary, etc.) Excellent communication and stakeholder management Preferred Skills: Postman, Splunk Basic programming knowledge: Java, Python, C++ Qualifications: B.Tech / BBA / MBA
    $48 hourly 4d ago
  • Global Security Operations Center Analyst

    Advantage Technical

    Systems analyst job in Marlborough, MA

    Global Security Operations Center (GSOC) Operator Shift Requirements 3rd Shift: Sunday-Thursday, 12:00 AM-8:00 AM Must be able to work additional days or hours as business needs arise. About the Role The GSOC Operator is a key member of a 24/7 global security team responsible for monitoring, analyzing, and reporting risks that may impact company operations. These risks may include natural disasters, terror attacks, civil unrest, workplace violence, facility intrusions, and other security threats. This role provides direct support to the Global Security & Resiliency team as well as other business units. Role Overview In this position, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines, triage calls from site contacts and business travelers, and support on‑site security officers during incidents. You will use software tools and social media monitoring platforms to identify events that could impact company sites, employees, travelers, brand reputation, or business continuity. Strong risk analysis experience is required. Key Responsibilities Security Monitoring & Incident Response Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses Operate 24/7 emergency phone lines and triage calls from employees and travelers Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies Threat Intelligence & Risk Analysis Review, analyze, and escalate open‑source and subscription‑based intelligence Identify global threats and assess potential impacts to company personnel, property, and operations Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders Communication & Coordination Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions Draft and send emergency mass notifications and crisis communications Receive and respond to calls for assistance from employees worldwide Systems Monitoring & Support Monitor the health of all Global Security platforms and applications Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues Maintain accurate documentation and ensure compliance with all quality requirements Required Qualifications High school diploma required Bachelor's degree preferred or equivalent relevant experience 3+ years of experience in security, law enforcement, military, or a related field Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making Strong analytical and problem‑solving abilities Excellent communication and customer service skills Ability to remain calm and effective under pressure Proficiency with Microsoft Office Suite Preferred Qualifications Previous experience in a GSOC or control room environment Familiarity with: GSOC Critical Event Management software Mass notification systems Travel tracking tools Social media monitoring platforms ServiceNow Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software
    $49k-73k yearly est. 5d ago
  • Epic Cadence / Grand Central / Prelude Analyst Lead

    Gardner Resources Consulting, LLC

    Systems analyst job in Boston, MA

    Epic Cadence / Grand Central / Prelude Analyst Lead (Remote) Project manager experienced in the revenue cycle space. PMP preferred Must be certified in either Cadence, Grand Central or Prelude 5+ years of experience required
    $85k-111k yearly est. 1d ago
  • Lead Traction Power Engineer - Substations & Rail Systems

    Parsons 4.6company rating

    Systems analyst job in Boston, MA

    A leading engineering firm in Boston is seeking a knowledgeable Lead Traction Power Engineer. The candidate will be responsible for leading design projects in traction power substation systems and ensuring compliance with industry standards. Applicants should have a strong background in electrical engineering, including DC Traction Power design, and must possess at least 10-15 years of relevant experience. Excellent benefits and a competitive salary range are offered. #J-18808-Ljbffr
    $107k-135k yearly est. 2d ago
  • Business Analyst

    FM 3.9company rating

    Systems analyst job in Johnston, RI

    Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary The Underwriting Data Analytics team is seeking a Business Analyst to join their team. The Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. May lead the business analysis process on small projects or participate with other business analysts on larger projects. The Business Analyst in Underwriting Data Analytics will work closely with the department's subject matter experts on analytical projects. They will work with members of the staff underwriting community and those outside of it to clearly communicate business needs, perform necessary analysis, and engage appropriate members of the department when needed. This role will provide ample opportunity to broaden the successful applicant's understanding of FM's data, business processes, and systems. Schedule & Location This is a full-time office-based position in Johnston, RI. Responsible for system requirements definition, testing, implementation, and support of business applications or components thereof that meet or exceed the expectations of FM's employees and customers. This may be the complete effort on a small project, or for a portion of a larger project. Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. On a small project, may determine the techniques used for this work. Documents the results of analysis activities using the appropriate templates and tools. May develop these templates and tools for use on a small project. Initiates interaction and works closely with other development groups to ensure an integrated business solution. Represents all or a portion of business needs on a project team, depending on the size of the project. Demonstrates solid understanding of FM's business and business processes within one or more areas. Required Education Bachelors Degree Required Work Experience 2+ years of general business analysis experience (a combination of experience and education will also be considered) Proven experience with techniques and tools utilized in functional design, data analysis, and data flow diagramming. Experience determining techniques and tools to use. Proven experience gathering requirements, functional design, and influencing business processes of moderate complexity. Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation. Required Skills Demonstrated knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems. Proven ability to multi-task and establish priorities for own work to meet deadlines. Excellent interpersonal, oral/written communication and organizational skills. The hiring range for this position is $74,080-$133,900 annually. This position is advertised as three levels and based on the finalist's skills and experiences, final job grade and salary will be communicated to the finalist of choice. This position is open as a Business Analyst, Business Analyst II or Senior Business Analyst and the final title will be confirmed based on the new hire's skills and experience. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
    $74.1k-133.9k yearly Auto-Apply 1d ago
  • Lead Engineer, Fluids & Thermal Systems (Biorefinery)

    General Biological

    Systems analyst job in Boston, MA

    A pioneering biomanufacturing company in Boston is seeking an innovative engineer to drive the design and construction of their first-of-a-kind biorefinery. The ideal candidate should have a background in mechanical or aerospace engineering with hands-on experience in thermal and fluid systems, as well as proficiency in CAD software. This role involves managing construction projects and collaborating with automation teams to implement sophisticated engineering solutions. #J-18808-Ljbffr
    $100k-132k yearly est. 3d ago
  • IT Systems Analyst - D365

    Milton Cat 4.4company rating

    Systems analyst job in Milford, MA

    We are seeking an entry to mid-level Systems Analyst to play a critical role in the ongoing migration, implementation, configuration, and support of our Microsoft Dynamics 365 ERP (Finance and Operations) platform. The successful candidate will bridge the gap between business needs and D365 functionality, ensuring the system is optimized to support financial, supply chain, and operational processes. This is a high growth position where you will be mentored by a highly experienced ERP Architect, be exposed to the full life cycle of a complex D365 ERP migration and then lead the charge into future phases of optimizations to the platform. Pay Range: $85,000 to $100,000 annually. Responsibilities Process Analysis: Map current-state business processes, identify bottlenecks, and recommend future-state solutions leveraging native D365 functionality (minimizing customization). Change Management: Collaborate with project managers on change management activities related to D365 updates and new feature rollouts, ensuring smooth user adoption. Data Integrity: Work closely with data teams to ensure data migration and ongoing data integrity within the D365 environment, focusing on master data management. Stakeholder Management: Serve as the primary liaison between end-users, management, and the technical D365 development team. Training: Conduct group and one-on-one training sessions for end-users on new D365 features and optimized processes. Travel: Up to 20% travel to support end users Qualifications Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Experience: 3+ years of experience as a Systems Analyst or similar role, with exposure to Microsoft Dynamics 365 (F&O or CE) a strong plus Strong documentation, testing and analytical skills Highly driven, intellectually curious and detail oriented: an innate need to research and explore Strong communication, business and leadership skills Skills: Strong analytical, problem-solving, and communication skills. Proficiency in documenting functional specifications and process diagrams. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug testing are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $85k-100k yearly Auto-Apply 42d ago
  • IT Systems Analyst

    Huxley

    Systems analyst job in Waltham, MA

    Banking & Financial Services Our purpose is twofold: To help clients achieve their business goals by connecting the best talent with the best employers To enable candidates to achieve their career goals by matching them with the best employers in their desired field. Our clients include some of the world's best known banks, insurance companies, fund managers, brokerage firms, accountancy and consulting firms, and other financial institutions. We help them to identify, attract and recruit the business critical talent they need. And we connect professionals with some of the industry's best opportunities to enable them to achieve their career goals. Job Description Key Accountabilities: Key Performance Indicator (KPI) - develops custom performance programs to assess contractor performance. Scores are used to compare and incentivize contractors. • Manage and develop the system to track and report on contractor performance. • Most of our KPI programs are currently utilizing an Oracle Database accessed by SQL using Excel VBA for data collection and creating reports. We are on a road map to transfer the KPI programs from Excel to Alteryx and Tableau. • Manage KPI process, including monitoring and reviewing inputs and producing monthly reports. • Create the database structure, data input interfaces and the reports using an Oracle database, SQL and Excel VBA automation for older programs and develop new solutions in Alteryx and Tableau. Storm Management - When planning for significant events, the team is responsible for procuring and processing external crews brought in to aid in the restoration. A home grown application has been developed to facilitate this process. • Become the owner of the Storm Management System. System uses an Oracle database, SQL and Excel VBA • Become the expert of the Storm Management System both as a developer and as a user. Continue to evolve the tools to support the Storm contract management process as it is improved. • Troubleshoot issues during storm events and provide solutions in a potentially high stressful environment • Support Securing Resources team during major weather events in New York & New England. Responsibilities could include procuring, processing, or tracking contractor crews. • Develop job aids and provide training • Storm support is required 365 days a year and may involve weekend and holiday work as needed. Qualifications Knowledge & Experience Requirements: • Expert Excel user including VBA programming • Expert in SQL • Expert in Alteryx • Expert in Tableau • Experience in creating database structures, user interfaces and complex reports • Experience in developing complex Excel tools Capability Requirements: • Analytical Thinking: Ability to leverage and analyze data to identify critical information, develop hypothesis and make actionable recommendations • Information Seeking: Establishes the facts by digging deeper, asking probing questions and challenging initial responses from different sources • Impact and Influence: Uses direct persuasion to influence others, using basic data, logic or a solid business case • Understanding Others: Understands what a customer is saying, their needs and concerns, even if the customer is not very clear, and can provide appropriate responses to develop positive customer relations • Teamwork and Collaboration: Values learning from team members and other colleagues' input and expertise, actively engaging them in conversation to develop innovative business solutions to enhance the end-to-end customer experience • Drive for Results: Sets and strives to meet challenging, but realistic service efficiency goals to improve the overall customer experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $71k-91k yearly est. 10h ago
  • Senior IT Systems Analyst - Manhattan/WMS

    Delhaize America 4.6company rating

    Systems analyst job in Quincy, MA

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $106.5k-159.7k yearly 30d ago
  • Information Technology - Systems Analyst / Architect - Intermediate

    Lancesoft 4.5company rating

    Systems analyst job in Quincy, MA

    Job Description: Responsibilities: Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders Analyze root cause of issues arising from defects or flaws within the system Recommend mitigations for issues to ease friction due to problems within workflows Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other Experience with customer service in usage of IT software Strong communication skills to users with varying levels of technical knowledge Should be able to: Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments components of full-stack applications, such as APIs, databases, servers break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered Flexibility when resolving issues Should be able to: consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution Strong analytical skills Should be able to: Analyze issues brought by end users to deduce root causes Reference systems of record to rectify issues and/or history Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
    $69k-87k yearly est. 22d ago
  • Principal Systems Analyst

    ZP Group 4.0company rating

    Systems analyst job in Smithfield, RI

    Piper Companies is seeking a Principal Systems Analyst for an enterprise modernization program in Smithfield, RI or Merrimack, NH. The Principal Systems Analyst will lead requirements gathering, workflow design, and technical analysis to support engineering teams across large‑scale integration efforts. This is a hybrid position requiring 2-3 days onsite per week in Smithfield, RI or Merrimack, NH. Must be eligible to work in the United States Responsibilities for the Principal Systems Analyst include: * Lead end‑to‑end requirements gathering for complex enterprise applications and integrations * Develop epics, user stories, acceptance criteria, process flows, and system documentation * Partner with engineering teams to define API requirements, data mappings, and technical interfaces * Support Agile ceremonies including backlog refinement, sprint planning, and prioritization * Conduct functional validation, UAT planning, and readiness assessments * Analyze workflow dependencies and identify technical risks and mitigation strategies * Collaborate closely with architects and product owners to ensure clear alignment on technical objectives * Communicate technical concepts effectively across business and engineering stakeholders Requirements for the Principal Systems Analyst include: * 8-10+ years of Systems Analyst experience supporting large‑scale software initiatives * Strong understanding of REST APIs, data models, and integration patterns * Experience working in Agile environments * Proficiency with documentation tools, requirements modeling, and acceptance criteria development * Familiarity with CI/CD concepts, GitHub, and modern SDLC practices * Excellent communication, analytical, and cross‑functional collaboration skills * Bachelor's degree in Computer Science, Information Systems, or related field * Must be eligible to work in the United States Compensation for the Principal Systems Analyst: * Compensation based on experience * Full benefits package including medical, dental, vision, 401(k), PTO, and sick leave as required by law * This job opens for applications on 1/16/2026. Applications will be accepted for at least 30 days from the posting date. Keywords: Systems Analyst, Business Analyst, API Requirements, Agile, SDLC, Data Mapping, Workflow Analysis, Technical Requirements #LI-HYBRID #LI-HC
    $94k-115k yearly est. 2d ago
  • Senior Technical Project Analyst

    Dimagi 4.1company rating

    Systems analyst job in Cambridge, MA

    Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development. About the Position Dimagi is looking for a Senior Technical Project Analyst (STPA) to join our US Health team. This position will be affiliated with our office in Cambridge, MA, but is also open to remote employment within the US. This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest. The Senior Technical Project Analyst is an early-career technical delivery role focused on application configuration on Dimagi's flagship platform CommCare. In this role, you will support one or more project teams working on the optimal design and development of applications built on our flagship platform CommCare for use by public sector partners across the United States. This position will support with the appropriate management and analysis of business requirements, translation of business requirements into technical requirements, timely implementation of technical deliverables as per specifications, testing and quality assurance of technical work, troubleshooting and issue resolution, and contribution to process improvement. You will be working in an agile environment alongside a dynamic, multi-skilled team of developers, engineers, public health, and project management specialists. Responsibilities: The specific responsibilities of a Senior Technical Project Analyst can vary per project but are likely to include: Implement technical requirements as defined by clients and the project teams. As an "app builder," you will use the most advanced functionality of the CommCare platform to create complex applications that enable users to accomplish a range of tasks. On any given day, this might include tasks like building out the logic for a complex form, testing out rules that automatically update data, testing a new text message survey that goes out to community members or troubleshooting a tricky calculation. Leverage AI and technical documentation to investigate issues, generate hypotheses, and unblock progress, with an understanding of when human review and deeper system knowledge are required. Regularly communicate with other team members to ensure that the status of work is clear and that any roadblocks are known and can be addressed. This may include daily standups, periodic retrospectives, and weekly team meetings. Manage project quality throughout the software development lifecycle by ensuring that requirements meet specification and acceptance criteria. Thoughtfully analyze requirements to identify potential unexpected technical complications or unidentified opportunities. Create process and workflow mapping, diagrams, use cases, requirements, and other documents to support project implementation. Work closely with team leadership to continuously improve both project management methodology and technical strategy. Coordinate with counterparts on other teams to incorporate best practices across projects. Collaborate with other team members to implement complex requirements Examine patterns of system use and proactively identify possible improvements to the system, which will make for a better end-user experience. As necessary, dive deep into the system's structure and data to answer specific questions or investigate unexpected behavior. Required Skills & Experience 3+ years of experience in a technical position, producing technical contributions for software solutions. Experience implementing requirements from different stakeholders and delivering against those. Must be technically savvy and enjoy the design and build process to create applications that meet business goals. Comfort using AI and documentation to seek answers and guidance and unblock progress on a range of technical tasks. Experience working in and coordinating with dynamic teams. Self-motivated, results-oriented team player. Demonstrated time management skills and the ability to work across multiple projects or tasks simultaneously. Excellent written and verbal communication skills Ability to manage company and team member expectations through honest and timely updates. Excellent organization skills. Comfort in using Google Suite and Microsoft products, especially Excel Interest in making a social impact. Eligible to work in the United States Bonus Skills Formal training in Computer Science or related disciplines, including through a degree program or dedicated training program Familiarity with the CommCare platform or similar workflow/data management tools Product management or software development experience (e.g., Python, Django, Javascript/jQuery, HTML5/CSS, Knockout, CouchDB, Postgres, etc.) Experience with systems integration and/or databases Data manipulation, visualization, or analysis experience (e.g., Tableau, PowerBI, R, Python, Talend) Benefits Provided We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions. Our salaries are cost of living adjusted and non-negotiable. The estimated salary range for this position is 46,067 to 84,561 USD annually. Your final salary within the range will be dependent on where you are geographically based and might fall outside of this estimated range. The benefits we offer are geared towards having a strong impact on our staff's well-being. A few of our key benefits are outlined below: 100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fund Access to voluntary dental and vision insurance plans A 401K plan with up to a 4% employer match 30 days paid time off inclusive of holidays Unlimited sick time and excellent parental leave policy Home office setup and remote work benefit Professional Development Benefit Access to an Employee Assistance Program (EAP) through ComPsych Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.
    $80k-103k yearly est. Auto-Apply 6d ago
  • Clinical Trials Systems Lead

    Foundation Medicine 4.8company rating

    Systems analyst job in Boston, MA

    About the Job The Clinical Trials Systems Lead performs a range of activities in support of the development, implementation, training, and continuous improvement for the systems that support the execution of clinical trials at FMI by the Clinical Operations and Data Management (CODM) organization. The Clinical Trials Systems Lead will assist with project management activities, requirement gathering, system implementations, administration, test script execution, documents and procedure updates, development of training materials, user training, data cleaning, and other tasks as needed by the Clinical Trials Systems team. This role will work closely with internal teams within FMI to support the continuous improvement of clinical trial systems. Key Responsibilities * Leads and participates in cross-functional system alignment meetings with internal stakeholders * Creates and reviews project plans, meeting minutes and action items * Supports gathering business requirements through meetings with stakeholders, documenting and tracking requests, and communicating requests to the Clinical Trials Systems team * Supports system implementations through translating business requirements into technical requirements and providing input into system configuration and testing needs * Collaborates with FMI technology teams and external vendors on system design and functionality improvements * Performs system administrator tasks such as adding studies, partners, and users to systems * Works with the Clinical Trials Systems team to develop technology roadmaps and collaborates cross-functionally with stakeholders to inform systems strategy * Ensures information is available to support trending and reporting requirements; works with internal stakeholders to develop reports and dashboards that provide actionable data. * Authors and executes User Acceptance Testing (UAT) and other testing as needed to support system validation * Supports users through training, handling support requests, and acting as a resource of information * Contributes to the development and execution of department goals and initiatives * Participates in departmental or cross-functional projects and initiatives as assigned * Develops and/or revises systems Standard Operating Procedures (SOPs), guidelines, and tools * Other duties as assigned Qualifications: Basic Qualifications: * Bachelor's degree or equivalent in scientific or computer engineering field or equivalent combination of education, training, and experience * 4 years of experience working in a field involving the management of clinical trials Preferred Qualifications: * 4+ years of professional work experience in the science or health industry * 2+ years of experience working with technology * Knowledge of Good Clinical Practice (GCP) * Proficient in MS Office suite * Ability to: * Perform assignments with minimal supervision * Work well under pressure while maintaining a professional demeanor * Prioritize and thoroughly follow up on assigned tasks * Handle multiple tasks at once and work in a face-paced environment * Adapt to changing procedures, policies, and work environment * Expert cross-functional problem solving and collaboration mindset * Strong organizational and planning skills; ability to complete assignments in a timely manner * Excellent verbal and written communication skills, including email responsiveness * Demonstrated self-starter, capable of taking ownership of tasks * Understanding of HIPAA and importance of patient safety and data privacy regulations and guidelines * Commitment to reflect FMI's values: Integrity, Courage, Passion The expected salary range for this position based on the primary location of Boston, MA is $80,500 - 95,000 per year. The salary range is commensurate with FMI's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for FMI benefits. #LI-Hybrid
    $80.5k-95k yearly 5d ago
  • Lead Engineer, Fluids and Thermal Systems

    General Biological

    Systems analyst job in Boston, MA

    About General Biological (GB) is a pioneering industrial chemical and hardware manufacturing company developing the next generation of scalable, low-cost biomanufacturing technologies. Our mission is to establish a new era of industrial chemical products and physical materials derived from carbohydrates vs. hydrocarbons - to build the 21st century refinery. For more, see here: ********************************* Central to our approach is vertical integration - working at the intersection of biotechnology, chemistry, and integrated hardware-software engineering to scale fast. The GB platform harnesses a non-model organism with remarkable metabolic flexibility and low sterility requirements, enabling us to truly industrialize biotech. By building custom bioreactor hardware and downstream operations, we fully leverage these properties to dramatically reduce capital and operating costs while accelerating execution. Position Summary We are looking for an innovative and driven engineer to drive the detailed design and construction of our first‑of‑kind biorefinery. You will help move the company from a material balance/P&ID stage to a demonstration‑scale plant (AKA, from FEL2 into FEL3 and detailed design). This includes making detailed engineering plans, purchasing and procurement of parts, contractor/construction management, final installation, and production ramp. This position requires a background in the design and construction of complicated fluids/thermal systems: for example, you may have experience from aerospace (rocket engines), petroleum refining, minerals processing, or chemical plant engineering. You should feel comfortable sizing pumps, planning out piping layouts, setting up construction timelines, as well as being hands‑on assembling skids and chemical equipment. As GB pursues vertical integration, you will have opportunities to contribute to teams working on end‑to‑end hardware and process solutions. We are looking for someone who thrives on project ownership and rapid execution. The ideal candidate will help drive GB's success by developing and improving the design and execution of our current bioreactor automation. This will involve hands‑on programming, tackling potential problems that may arise in production, and critical problem‑solving skills - requiring a first‑principles mindset and willingness to take calculated risks. Key Responsibilities Fluid systems design: making P&IDs, schematics, piping diagrams, layouts, and testing plans Thermal systems design of various high‑temperature components including evaporators, stripping columns, heat exchangers, etc Component and full system design in CAD Interface with our controls and automation team to implement instrumentation and our controls architecture at scale Hands‑on assembly and management of the construction, installation and integration of key chemicals plant equipment, including full unit operations and systems integration between those operations Management of operations and engineering on‑site (away from main office) Required Qualifications BS or MS in mechanical or aerospace engineering, or a related field such as chemical engineering with a heavy emphasis on mechanical design and construction Hands‑on experience with thermal and fluidic components including process piping, heat exchangers, vales, pumps, electro‑mechanical instrumentation, and strong familiarity with their design and implementation Experience with CAD frameworks (Solidworks, AutoCAD, Autodesk Fusion, etc) Hands‑on experience executing pilot and demonstration projects, such as first‑of‑kind plant builds, engine testing Excellent leadership and communication skills, with the ability to manage construction projects Strong hands‑on skills in building and testing prototypes or personal projects Ability to travel to construction sites across the USA as needed Preferred Qualifications Ability to work long hours and weekends as necessary to support critical milestones Knowledge of large, commercial‑scale chemicals plant construction Practical mechanical and industrial site experience with large‑scale fermentation and chemical processing equipment What We Offer Opportunities for professional growth and development A collaborative and innovative work environment The chance to make a significant impact in the field of chemical production If you are passionate about applying your engineering expertise to develop groundbreaking solutions for the chemical industry, we encourage you to apply for this exciting opportunity at General Biological. #J-18808-Ljbffr
    $100k-132k yearly est. 3d ago

Learn more about systems analyst jobs

How much does a systems analyst earn in Johnston, RI?

The average systems analyst in Johnston, RI earns between $58,000 and $97,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.

Average systems analyst salary in Johnston, RI

$75,000

What are the biggest employers of Systems Analysts in Johnston, RI?

The biggest employers of Systems Analysts in Johnston, RI are:
  1. Mastech Digital
  2. Eliassen Group
  3. Capgemini
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