Our client is seeking a Business/SystemsAnalyst to join their team! This position is located in Stamford, Connecticut.
Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies
Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions
Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities
Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys
Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates
Ensure all requirements align with customer expectations, operational feasibility, and business goals
Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues
Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives
Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences
Desired Skills/Experience:
3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience
Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products
Experience working with chat platforms, chatbot solutions, and IVR systems
Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software
Familiarity with Agile and Scrum methodologies in software development
Knowledge of customer experience best practices and UX principles
Excellent analytical, communication, and stakeholder management skills
Experience working in telecommunications or digital customer support environments
Understanding of APIs, web services, and conversational AI
Prior experience with automation and AI-driven optimization for chatbots or IVR
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$42-50 hourly 3d ago
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IT Clinical Systems Analyst
Humanedge 4.2
Systems analyst job in White Plains, NY
Opportunity Description
The Senior IT Applications Analyst is responsible for the advanced configuration, optimization, and support of healthcare information systems used across clinical, financial, and operational areas. This role provides subject matter expertise on application functionality, integration, and best practices, ensuring system reliability, regulatory compliance, and workflow efficiency. The Senior Analyst serves as a key liaison between clinical and business stakeholders, IT leadership, and software vendors. Often leading projects, mentoring junior analysts, and driving strategic initiatives that improve patient care and operational performance.
Company Information
Hospitals & Healthcare
Job Duties
Application Support & Optimization
Provide expert-level support for healthcare clinical and business applications.
Diagnose and resolve complex system and integration issues; serve as Tier 3 escalation.
Optimize system functionality, data integrity, uptime, and user experience.
Ensure compliance with regulatory and internal standards (HIPAA, Joint Commission, CMS).
Implementation, Configuration & Vendor Coordination
Lead design, configuration, testing, and deployment of new applications, upgrades, and enhancements.
Translate clinical and business requirements into technical specifications.
Oversee system build activities and manage vendor relationships for ongoing support.
Project Leadership & Management
Lead or co-manage large-scale IT and clinical system projects through full lifecycle.
Develop detailed project work plans, schedules, risk assessments, and documentation.
Manage day-to-day activities of cross-functional teams and ensure adherence to project plans.
Control project scope, budget, timeline, and communicate progress through detailed reports.
Identify and mitigate project risks; ensure stakeholder alignment and successful delivery.
Support resource planning by collaborating with Client Executives, Product Managers, and Resource Allocation teams.
Participate in performance feedback for project team members.
Workflow Analysis, Training & Documentation
Conduct workflow analysis to identify opportunities for process and quality improvement.
Develop and maintain system documentation, policies, procedures, and training materials.
Mentor and train analysts, superusers, and end users on system functionality and best practices.
Ensure proper quality assurance testing and user acceptance before implementations.
Skills & Experience Required
5-7 years of experience supporting healthcare information systems.
Advanced knowledge of multiple major healthcare applications.
Proven success leading IT/application projects in clinical environments.
Experience supporting administrative, financial, and/or clinical managers.
Strong project management skills with the ability to manage multiple concurrent initiatives.
Adherence to hospital performance standards, policies, and professional behaviors.
Education
Bachelor's degree
$82k-115k yearly est. 1d ago
Business Analyst
Soft Inc.
Systems analyst job in Fairfield, CT
PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.
We do NOT sponsor!!
SOFT's client has an immediate need for a Business Analyst to work hybrid in Fairfield County, CT. Initial project duration is 4-6 months with ample opportunity for expanded duration.
Responsibilities for this role:
Primary responsibility is business analysis, stakeholder engagement, requirements definition, and workflow mapping.
Work will consist of a few projects including a data warehouse project, and insurance project, a data aggregation project
Requirements for this role:
Prior work experience in a financial environment
Minimum of 5 years of experience as a Business Analyst
Strong business analysis capability (requirements gathering, use cases, user stories, process mapping).
Ability to work closely with end users, understand workflows, and translate them into clear, structured requirements.
Comfortable facilitating discussions, asking probing questions, and documenting business needs for future data warehouse and reporting.
Good communication skills and ability to build rapport with stakeholders.
$64k-92k yearly est. 2d ago
Business Analyst
PMO Partners, LLC
Systems analyst job in Jericho, NY
Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver.
Responsibilities:
· Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
· Prioritize requirements from various stakeholders
· Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders
· Assess change-proposals and define solutions to help the organization achieve its goals
· Discover, organize, and clarify business needs and review/produce specifications for change
· Work with the Technical Analyst and development team to ensure that they understand the specifications.
· Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan.
· Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.
· Track project performance, specifically to analyze the successful completion of short and long-term goals
· Establish and maintain relationships with third parties/vendors
· Create and maintain comprehensive project documentation
Qualifications:
· Proven working experience in project management
· Excellent client-facing and internal communication skills
· Excellent written and verbal communication skills
· Solid organizational skills including attention to detail and multitasking skills
· Strong working knowledge of Microsoft Office
· Bachelor's Degree in appropriate field of study or equivalent work experience
· Experience with project management software tools
· Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira
· Microsoft Access and/or SQL experience strongly preferred
· Salesforce, Informatica, Azure SQL Server knowledge preferred.
$65k-92k yearly est. 2d ago
Epic Rehab System Analyst
Medisys Health Network, Inc. 3.7
Systems analyst job in Hicksville, NY
Epic SystemAnalyst (Rehab)
The Clinical SystemsAnalyst - Rehab will be responsible for implementing/developing Epic and related applications.
This position will develop, implement, manage and provide ongoing support for clinical information systems.
Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality.
Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope.
This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance.
Education -
Preferred Epic proficient/certified in Rehab.
Required Epic proficient/certified in EpicCare Inpatient or Ambulatory.
Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred.
Experience -
Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems.
Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management.
Hands on Epic clinical systems experience desirable.
Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues.
Knowledge/Skills/Abilities -
Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software
including computer systems and methods utilized in structuring and preparing input data for computer applications.
Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.
Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.
Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies.
Ability to respond to changing demands, priorities, procedures and technology.
Able to lead groups to make key decisions.
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems.
Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities.
Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills.
Ability to establish and maintain effective working relationships with co-workers, supervisors, and users.
Project management and planning expertise.
Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
$71k-92k yearly est. 4d ago
Business Analyst (SQL, UAT, Requirements Gathering)
Protective Life Insurance Company 4.6
Systems analyst job in Garden City, NY
The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing.
Essential Duties/Responsibilities:
Identify and translate business needs into clearly defined requirements for insurance software applications.
Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups.
Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
Build strong relationships within the business units and support functions to understand the business needs.
Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.
Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.
Team player who works well with technical and business resources.
Meet objectives & goals set forth by management
Perform additional projects/duties as assigned by management.
Required Skills/Abilities/Education/Experience:
Bachelor's Degree or equivalent work experience in Business Analysis
2-4 years of experience in Business Analysis - Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL.
Experience in programming is a plus.
Experience working in the Insurance/Benefits industry is a big plus.
Experience with Azure DevOps is a plus
Knowledge of Agile Methodologies is a plus.
Protective's targeted salary range for this position is $68,200 to $100,260. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (
e.g.
, paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
$68.2k-100.3k yearly 5d ago
Middleware System Administrator
Unisys Corporation 4.6
Systems analyst job in Bridgeport, CT
What success looks like in this role:
We are seeking an experienced Middleware System Administrator to join our team. The ideal candidate will have strong troubleshooting abilities, broad middleware platform experience, and the ability to support mission-critical production environments.
Key Responsibilities
Participate in an on-call rotation (1 week per month as part of a 4-person rotation).
Provide steady-state operational support for middleware platforms and related infrastructure.
Perform and support application deployments across environments.
Participate in release turnovers and coordinated implementation activities.
Troubleshoot and resolve production issues with strong analytical and diagnostic skills.
You will be successful in this role if you have:
Required Experience & Skills
7+ years of experience in middleware or systems administration roles.
Experience with Linux operating systems.
Hands-on experience with the following technologies:
WebLogic
WebSphere
Tomcat
Spring Boot
IBM HTTP Server
Benefits Highlights:
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
Video Interview Notice:
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
$79k-108k yearly est. 7d ago
Principal Application & System Architect - Software Defined Solutions (f/m/d)
Renesas Electronics Corporation 4.8
Systems analyst job in Greenlawn, NY
We are seeking an experienced and visionary Principal Application System Architect to lead the architecture of Software Defined Solutions (SDS) that enable production ready software to run ahead of hardware, supports early design validation, and makes fault injection into CI/CD across Automotive, Industrial, and IoT programs.
The role bridges customer needs, product roadmaps, and platform engineering to deliver scalable, secure, and certifiable software‑defined solutions. It is ideal for a senior leader with extensive experience across the full value chain, capable of shaping product strategy, influencing roadmaps, and turning Software‑Defined Vehicles, Edge AI, IoT, and intelligent systems into competitive advantages.
You will lead and mentor a multi‑disciplinary team of experts, including system architects, hardware and software engineers, simulation specialists, and validation professionals defining virtualized hardware models, toolchain integrations, and workflows that accelerate shift‑left development and digital twin testing of embedded stacks, from MCU/MPU drivers to hypervisors and application software (e.g., zone/central ECUs, gateways, robotics controllers).
You will also engage customers, partners, and executives to drive adoption, value creation, and long‑term growth.
This position can be filled in another EMEA location.
Key Responsibilities
Define and own Software Defined Solutions Architecture & Roadmap: define virtual hardware abstraction (MCU/MPU/SoC models, buses, peripherals, register maps) and the platform roadmap enabling binary compatible execution of production software before HW availability.
Early SW Bring up & Design Validation: establish workflows for BSP / Driver / Hypervisor / Application early integration and test on virtual platform; create co‑simulation and system test workflows for early detection of HW dependent faults.
CI/CD with Fault Injection: drive integration of virtual platform regression and fault injection (bus/peripheral errors, timing, power/reset, comms faults) into DevOps pipelines for continuous validation of safety/security behaviours.
HW/SW Co‑Design: drive HW/SW partitioning, interface specifications, and timing/resource models to ensure portability from virtual ECU to target boards (zone, gateway, central ECUs; industrial controllers; IoT nodes).
Reference Models & Tooling: own SRDs, reference virtual models, test benches, and toolchain integrations (compilers, debuggers, model‑based design tools, cloud native simulation).
Standards & Certification Readiness: ensure virtual test coverage aligns to ASIL/SIL, EMC/EMI, cybersecurity, and connectivity requirements; support customers in design to certification workflows.
Customer/Ecosystem Co‑Development: lead engagements with OEMs/Tier 1s and industrial/IoT partners to tailor virtual ECU assets, accelerate integration, and validate platform scalability.
Technology Scouting & Best Practices: track SDV/Industry 4.0/edge trends and vet third‑party virtual controller offerings to enhance our platform and reuse across markets; support strategic partnerships across silicon vendors, software providers, and tool ecosystems.
Create a collaborative culture that bridges hardware, software, IT, and business domains.
Mentor senior contributors and future leaders, fostering system‑level thinking and customer focus.
Represent the organization in industry forums, alliances, and executive briefings.
Define investment priorities across tools, platforms, people, and partnerships.
Establish metrics to measure customer impact, time‑to‑market gains, operational efficiency, and ecosystem adoption.
Qualifications
Master's/Ph.D. in Electrical/Computer Engineering or related field.
12+ years architecting embedded systems or software platforms; hands‑on experience with virtual prototypes/VDKs, digital twins, or virtualization for ECUs/SoCs.
Strong knowledge of MCU/MPU/SoC architectures, BSPs, drivers, hypervisors, real‑time constraints, and embedded CI/CD.
Proficiency with modelling/simulation tools (e.g., Simulink, SPICE, PLECS) and with fault injection strategies in automated pipelines.
Familiarity with automotive (ISO 26262, AUTOSAR, CAN FD/Ethernet TSN), industrial (EtherCAT/Modbus), and IoT connectivity/security stacks.
Excellent cross‑functional collaboration, communication, and customer‑facing skills.
Nice to Have
Experience integrating virtual platforms with cloud‑native toolchains and multi‑ECU co‑simulation.
Background in software‑defined vehicle platforms, robotics/industrial virtual commissioning, or digital twin validation.
What We Offer
Opportunity to own the Virtual ECU strategy driving shift‑left development and scalable software‑defined solutions across Auto/Industrial/IoT.
High impact on product roadmaps, customer success, and engineering velocity.
Competitive compensation, flexible working models, and global career growth.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender identity, sexual orientation, veteran status, or any other basis protected by law.
#J-18808-Ljbffr
$114k-150k yearly est. 3d ago
Technical Business Analyst
Relativity 4.7
Systems analyst job in Bridgeport, CT
Posting Type
Hybrid/Remote
Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.
Job Description and Requirements
Key Responsibilities
Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations.
Minimum Qualifications
Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developedcommunication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiencyin database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLCconceptsand/or software testing practices.
Ability to translate technical insights for non-technical stakeholders
Preferred Qualifications
BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD toolingand deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Demonstrated ability to scale tools and processes across large organizations.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$82,000 and $122,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
$73k-92k yearly est. 5d ago
Senior Integration Data Analyst
Insight Global
Systems analyst job in Stamford, CT
Sr. Integration Data Analyst
Number of Positions: 2
Length: Contract till end of 2026 (possible extensions)
Must Haves:
7+ years within data analytics
Strong experience using SQL for analysis & data extraction
Expert- level experience using Tableau to create executive level dashboards
Ability to create reports & present at the leadership & executive level
Ability to tell the "data story": understand, interpret, and break down the data / root cause/ trends
Good communication & personality
Plusses:
Prior experience with merger/ acquisition data reporting is preferred
Telecommunications experience is preferred
Day-to-Day:
Insight Global is hiring for a Sr. Integration Data Analyst to sit onsite in Stamford, CT for a large, telecommunication company. This Sr. Integration Data Analyst will working on integration data reporting between two telecom companies that are going through a merger/acquisition. This analyst will be analyzing key performance metrics from both companies involved and able to provide recommendations on adjustments needed to integration data. This analyst will be creating complex Tableau dashboards with user interface that will be displayed at the executive level. This person needs to have strong/ advanced skill within Tableau, SQL, and data requirement development (identifying, defining, documenting, validation data needed to achieve business goals). On a day- to-day basis, this analyst will be spending 50% of their time within the merger/acquisition data analysis and the other 50% creating executive level dashboards supporting the integration reporting of various elements of the data.
$77k-103k yearly est. 1d ago
Data Support Analyst I
Emoney Advisor 3.9
Systems analyst job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 3d ago
Client Side App Application Support Analyst
Pathwayrp
Systems analyst job in Wilton, CT
EmTacq specializes in
EM
ployer
T
alent
ACQ
uisitions, matching the most qualified candidates with the most competitive positions available. We pride ourselves on not just putting bodies in seats, rather matching professionals to their careers. We are headquartered in the Raleigh / Durham, NC area. However, as a recruiting agency we service companies and candidates across the United States. We are your best source for professional, value driven low cost recruitment services.
Job Description
To provide tier 2-3 support to the various desktop applications to the multiple user communities.
Candidates appropriate for the role would likely have career experience in the financial services industry.
This role focuses on resolving complicated problems that could be caused by a variety of desktop, application, or network issues. This is a very hands-on role requiring advanced technical expertise and exceptional judgment while working with end users and production systems.
Analyzing incident requests, diagnosis and root cause determination for resolution
Provide desktop support for all desktop-based applications for a variety of users in different physical locations. Must be able to effectively troubleshoot a wide variety of application, software, and network-related issues
Handle permissions, and troubleshooting of Citrix XenApp-based applications,
Support and troubleshoot desktop applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Access), financial market data applications (Bloomberg, Reuters, and others), and third party web-based applications
Quickly ascertain details of proprietary applications and troubleshoot effectively when there may be limited documentation or vendor resources.
Perform tier 2-3 support for advanced problems with enterprise applications
Understand and support environments with mixed database connectivity (Oracle 9, 10, 11, and SQL 2005, 2008). Full understanding of Windows ODBC stack and associated troubleshooting, as well as deep knowledge of underlying Windows application framework (DLL, etc.).
Utilize extensive toolset to troubleshoot performance, connectivity, and latency problems to their resolution
Operate within the defined workflow which captures user requests, resolves issues, and closes the loop by verifying the end user and application owner are satisfied with the solution
The candidate will the problem and ensure that it is successfully resolved, even if interfacing with other teams and groups is required.
Prioritize multiple projects and user requests in an ongoing basis
Qualifications
Extensive experience delivering end user support services to executive groups and departments within investment and/or financial services firms (banks, prime brokerage companies, trading firms)
Extensive hands-on experience and deep knowledge of the Microsoft operating system and Office suite of applications, Internet Explorer and Web browser technologies, and advanced user knowledge of the Microsoft Windows operating system
Extensive knowledge of Citrix XenApp-based applications, permissions, and troubleshooting.
Proven experience managing processes and operations an enterprise environment
Technical experience with systems analysis, design, and/or programming
Candidates must be professional, service oriented, articulate, able to explain technical matters in a clear and concise manner, patient, and must have a genuine interest in proactively helping others in their technical matters
Must demonstrate an ability and interest in having a hands-on technical approach to the End-User Application Support function
Must have an ability to work on multiple concurrent projects, prioritize accordingly, and follow-thru to completion
MS Office, common business tools (Adobe, IE, etc.)
General understanding of Active Directory, role-based security, and group policy management
Strong written and oral communication skills
Excellent problem-solving and quantitative skills
Demonstrated ability to work as part of a team
Solid work ethic, self-driven with the ability to work with minimal supervision
Minimal Travel
Additional Information
Must be a US citizen or Green Card holder
All your information will be kept confidential according to EEO guidelines.
$77k-109k yearly est. 60d+ ago
Hypersonic Systems Analyst
GE Aerospace 4.8
Systems analyst job in Bohemia, NY
At GE Aerospace, we invent the future of flight, lift people up and bring them home safely. Located in Bohemia, Long Island, New York, and Rockledge, Florida, GE Aerospace's Hypersonics Center of Excellence builds on GE's 125+ years of industrial research heritage coupled with Innoveering's legacy of high speed air-breathing propulsion system development, tackling the most challenging engineering problems through multi-disciplinary teams to deliver innovative technologies. Together, we create and sustain differentiated solutions to maintain competitive advantages for GE Aerospace and our customers.
**Job Description**
As a Hypersonic SystemsAnalyst, you will lead the development of advanced hypersonic propulsion systems, overseeing technical objectives to ensure successful delivery of program requirements. Your responsibilities include executing design and analysis of high-speed propulsion systems and subsystems in support of engine testing. You will apply standard practices and processes to perform project tasks effectively and in a technically sound fashion, ensuring alignment with department and program objectives.
You will work in a team that performs research and development of supersonic and hypersonic air-breathing propulsion and vehicle systems. In this role you will:
+ Apply knowledge of high-speed propulsion and operability principles, fluid dynamics and aero-thermal mechanical systems to make informed decisions leading to rapid development of systems in support of an integrated prototype for ground and/or flight testing
+ Generate complete mechanical designs using 3D CAD of prototype systems
+ Perform thermal-structural analysis using ANSYS
+ Perform fluid mechanical analyses of fuel and other flow systems in support of testing goals.
+ Support the fulfilment of technical milestones of the project to meet program schedule and deliver test articles on time.
+ Work to ensure that quality and safety standards are addressed and exceeded.
+ Support a company process that ensures adherence to standard design practices for engine development.
+ Support engine testing activities through pre-test analysis, engine design, performance predictions, and post test data reduction.
**Required Qualifications:**
+ This role requires use of technical data subject to U.S. Government contract restrictions and this posting is only for U.S. Citizens. GE will require proof of status.
+ An undergraduate degree in Mechanical Engineering or Aerospace Engineering
+ Minimum of 5 years of experience in related Propulsion/Missile/Prototype Development and flight test articles
+ The successful candidate will have spent the bulk of their career in and around high technology development ideally touching the aerospace and defense sector. They will have demonstrated an ability to work as part of a team with. They will have demonstrated a sound experience level in R&D Propulsion / Missile development.
+ A hands-on person who has a blend of tactical, strategic and people skills. He or she must be comfortable with performing the required analyses and mentoring junior engineers. Innoveering operates in a fast-paced business where relationships are built and expanded based upon the ability to perform to customer needs. Strong understanding of engineering principles and applying them to technical tasks
+ Strong understanding of engineering principles and applying them to technical tasks Ability to investigate, model and provide critical insight into complex physical flow phenomena.
+ Skilled with Microsoft Office Suite, specifically Excel and PowerPoint
+ Ability to obtain and maintain a DoD Security Clearance
+ Be willing to work out of an office located in Bohemia, NY or Rockledge, FL
**Desired Characteristics:**
+ Master's degree is preferred
+ Experience with experimental setups and equipment in a hands-on environment
+ Skilled in CFD, preferably using Pointwise, iCFD++ and Tecplot is highly preferred
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
The base pay range for this position is $126,700 - $168,900 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 1st, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$126.7k-168.9k yearly 60d+ ago
Technology Analyst - Java / J2EE
Avance Consulting Services 4.4
Systems analyst job in Stamford, CT
Warm Greetings!
My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.
I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.
Hi,
I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further.
Role: Technology Analyst - Java / J2EE
Duration: Full time / Permanent
Location: Stamford CT
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of experience with Information Technology.
Preferred
• At least 2 years of hands-on experience on Java (core), J2EE,Servlet, JSP, HTTP/CSS, JavaScript and frameworks
• At least 2 years of hands-on experience on Sybase or MS SQL Server (stored procedures, triggers, batches)
• At least 2 years of hands-on experience with Perl scripting, UNIX shell scripting, windows scripting
• At least 2 years of hands-on experience on Database modeling
• At least 2 years of hands-on experience on XML technologies including XSD and XSLT
• At least 1 year of experience on Middleware (MQ, JMS) and Oracle
• At least 2 years of experience in software development life cycle.
• At least 2 years of experience in translating functional/non-functional requirements to system requirements.
• Experience and understanding of in Production support and performance engineering.
• Technical Skills.
• Ability to work in team environment and client interfacing skills.
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74k-107k yearly est. 60d+ ago
Sr. Technical Analyst
Maximus 4.3
Systems analyst job in Bridgeport, CT
Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned.
*This role is remote but requires working standard business hours in the US time zone of the client.*
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
Job Specific Duties and Responsibilities:
-Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects.
-Review project documentation and client materials and provide analysis of technical and business topics.
-Participate in client meetings and offer observations and insight of technical and business topics.
-Identify risk areas and potential problems that require proactive attention.
-Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to:
*Application Lifecycle Management Plan
*System Security Plan
*System Architecture Document
*Database Development Plan
*Configuration Management Plan
*System Requirements
*Functional Design Documents
*Technical System Design
*Data Conversion and Migration Management Plan
*Deployment and/or roll-out plans
-Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues.
-Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
-Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager.
-Complete project work in compliance with Maximus standards and procedures.
-Support team to complete assigned responsibilities as outlined in the Project schedule.
-Support all other tasks assigned by Senior Manager / Project Manager.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Requirements:
-Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required.
-Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience.
-8+ years of progressive technical experience in technical disciplines and roles. E.g.:
*Software Developer to Architect to Manager
*Business Analyst to Project Manager to Senior Manager
-3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid).
-Familiar with multiple computer languages.
-Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.)
-Familiar with operating systems: Windows, Linux/UNIX, OS/X.
-Familiar with AI tools, capabilities.
-Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD.
-Strong command of cloud computing topics.
-Strong command of agile software development practices as well as waterfall development practices.
-Strong desktop software skills: proficient in MS Office, Excel, Word, Project.
-Ability to explain and communicate technical subjects to non-technical audiences.
-Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation.
-Ability to ensure solutions are consistent with organization, client, and project objectives and constraints.
-Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills.
-Ability to work independently.
-Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
-Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential.
-Excellent verbal and writing skills and be comfortable working with customers.
-Ability to multi-task with supervision.
-Self-motivated fast learner.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
140,000.00
$94k-120k yearly est. Easy Apply 4d ago
Application Support Analyst
KWI 4.6
Systems analyst job in Melville, NY
Department
Support
Employment Type
Full Time
Location
Melville, NY
Workplace type
Hybrid
Compensation
$25.00 / hour
Reporting To
Felix Fikham
The impact you'll make What you will bring As a member of the KWI team you will receive About KWI KWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI Merchandising and mobile POS, retailers can execute omnichannel flawlessly, and right at their fingertips - clienteling, endless aisle, mobile checkout with the latest payment options, inventory management, and ecommerce.
$25 hourly 41d ago
Systems engineer_Active Directory+DNS+Exchange server
360 It Professionals 3.6
Systems analyst job in Uniondale, NY
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Systems engineer in Union dale NY
Qualifications
Description:
Provide systems and technical support for servers and associated database applications, data centers, network applications and end user support including installing, upgrades, problem determination and resolutions. Including technical expertise of specific applications or systems with ability to plan, design, document and implement solutions.
Level of expertise:
A system Support Engineer may include someone with basic, limited industry experience with advanced Knowledge of Active Directory, DNS, Exchange Server, SharePoint, and other software systems.
Additional Information
Webcam interview is acceptable
$91k-116k yearly est. 60d+ ago
High-Frequency Trading System Engineer (USA)
Trexquant 4.0
Systems analyst job in Stamford, CT
We are seeking a highly skilled C++ engineer with extensive experience in high-frequency trading systems to join our trading team. In this role, you will design and develop ultra-low-latency trading infrastructure. You'll work closely with quantitative researchers and fellow technologists to build cutting-edge HFT systems that have a direct impact on our trading performance.
Responsibilities
* Lead the design and development of low-latency, high-frequency trading (HFT) systems.
* Evaluate the existing execution platform and develop plans for a comprehensive revamp.
* Optimize system performance across hardware and software layers, including CPU architecture, memory/cache utilization, and network interfaces (NICs).
* Ensure a clean, well-tested, and thoroughly documented codebase.
$74k-106k yearly est. 4d ago
Senior Programmer/Analyst - Farmingdale State College
Farmingdale State College 3.9
Systems analyst job in Farmingdale, NY
The Senior Programmer/Analyst in the Administrative Computing department provides all aspects of developing, programming, testing and implementing solutions to support the College's Ellucian Banner Student Information System (SIS). This role is integral to the effective operation of administrative and academic areas such as Admissions, Registrar, Financial Aid, Student Accounts, Finance, Institutional Research, Academic Affairs, and Student Affairs. Additionally, this position supports the integration and configuration of ancillary systems, including Slate CRM, to enhance institutional operations.
Key Responsibilities:
* Implement technical specifications and designs; writing source code, troubleshooting, preparing an accurate test environment, testing, debugging, assessing and revising programs as necessary to streamline, enhance and maintain program and process functionality for the Ellucian Banner SIS and its associated modules.
* Perform database development and management using Oracle PL/SQL, ensuring data integrity and optimized performance.
* Create and maintain Linux/UNIX shell scripts to support automation and system processes.
* Troubleshoot and resolve technical issues within Ellucian Banner and other integrated systems.
* Develop reports, workflows, and data integrations using tools such as Argos and FormFusion.
* Configure and support ancillary systems, including Slate CRM, to align with institutional goals.
* Provide technical documentation, end-user training, and ongoing system support to the campus community.
* Work effectively with end users, to understand their technical and operational needs and then document those needs and present them to more senior members of the programming staff.
* The candidate must have the ability to work independently or as part of the team and ability to manage multiple priorities and tasks.
* Ensure compliance with institutional and industry standards for data security, privacy, and accessibility.
* Stay up-to-date with emerging technologies and best practices relevant to Higher Education systems.
The college particularly welcomes candidates with knowledge, skills and abilities that include:
* Commitment to diversity and university initiatives supportive of diversity and inclusion.
* Interest in participating in student-centered service activities.
* Desire to apply expertise in promoting civic engagement with the College's many community partners.
Requirements:
MINIMUM QUALIFICATIONS:
* Bachelor's degree in computer programming, or related field.
* Minimum three years programming experience with Oracle PL/SQL and/or SQL.
* Functional knowledge of Ellucian Banner or equivalent student information system.
* Programming in a Linux/Unix environment.
* Proven ability to analyze problems and formulate real-time solutions in a fast-paced environment.
* Ability to work on multiple tasks independently and collaboratively with cross-functional teams.
* Excellent oral, written and interpersonal communication skills.
PREFERRED QUALIFICATIONS:
* Experience with both procedural and object-oriented programming languages using secure coding practices.
* Experience in additional programming languages such as Java, C++, Groovy.
* Research, monitor, prepare and coordinate Ellucian Banner releases and patches. Determine relevance and impact.
* Ability and motivation to stay current with technology related to the position.
* Evidence of knowledge of or experience working with Oracle and experience with 3rd party software integration.
* Experience with reporting and document enhancement tools such as Evisions Argos and FormFusion or Power BI or HigherEd equivalent BI.
* Familiarity with DegreeWorks Degree Audit system and TouchNet U.Commerce solutions.
* Experience with Slate CRM.
* Experience working in a higher education environment.
Additional Information:
This is a full-time UUP position.
* For the first 10 working days, beginning Tuesday, August 5, 2025, and ending Monday, August 18, 2025, applications will be limited to UUP Farmingdale.
* CLOSING DATE FOR RECEIPT OF APPLICATIONS: Open Until Filled
* SALARY: $75,000+ $4,000 in downstate location pay = $79,000 Total Compensation. Salary may increase commensurate with experience.
The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.
Click here for New York State Benefits Summary
Visit our Why Work at FSC page to learn more about FSC and the total rewards we offer.
VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
The Consumer Information web page can be viewed at the following link
***********************************************************
This page describes various services, information and statistics on many different aspects of the College's operations.
Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.
The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
Application Instructions:
Interested candidates may apply by clicking on the "Apply Now" link at the top or bottom of this page. The following documents are required for all positions:
* Cover Letter
* Resume/C.V.
Only applications made through Farmingdale's electronic application system will be accepted. Once you successfully apply you will receive an email as confirmation. Returning applicants may login to their Farmingdale State College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
$75k-79k yearly 21d ago
Senior Data Analyst
Kellymitchell Group 4.5
Systems analyst job in Stamford, CT
Our client is seeking a Senior Data Analyst to join their team! This position is located in Stamford, Connecticut.
Create, run, and automate SQL queries to analyze customer interaction data across chat, IVR, and call channels
Develop dashboards and reports in tools such as Power BI, Tableau, and MicroStrategy to track performance trends and anomalies
Monitor initiative performance against baseline metrics, including 30-, 60-, and 90-day success measurements
Identify drop-offs, escalations, and friction points in customer journeys and recommend data-driven improvements
Perform data validation to ensure accuracy, consistency, and reliability of reporting
Analyze chat interactions and chatbot performance to support call deflection and improved customer self-service
Optimize chatbot and conversational IVR flows using data insights
Track and report on overall and initiative-level success rates for conversational experiences
Integrate structured and unstructured data sources to support self-service analytics
Desired Skills/Experience:
3+ years of experience in data science, analytics, business intelligence, or a related field
Strong proficiency in SQL and Python for Data Analysis
Experience with Power BI, Tableau, or similar BI tools
Ability to analyze trends, identify anomalies, and uncover root causes
Strong problem-solving skills and ability to work independently
Experience collaborating with BI teams and working with relational databases
Excellent communication skills with the ability to present insights clearly to non-technical and executive audiences
Experience with Python and machine learning frameworks
Familiarity with chatbot technology, conversational AI, and customer journey analytics
Experience with API integrations and GraphQL
Exposure to cloud-based data environments such as: AWS, GCP, Azure
Project management experience, including tracking initiatives and milestones
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $44.00 and $56.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
How much does a systems analyst earn in Lake Grove, NY?
The average systems analyst in Lake Grove, NY earns between $60,000 and $101,000 annually. This compares to the national average systems analyst range of $58,000 to $96,000.
Average systems analyst salary in Lake Grove, NY
$78,000
What are the biggest employers of Systems Analysts in Lake Grove, NY?
The biggest employers of Systems Analysts in Lake Grove, NY are: