Post job

Talkdesk CEO and executives

Executive Summary. Based on our data team's research, Tiago Paiva is the Talkdesk's CEO. Talkdesk has 2,359 employees, of which 24 are in a leadership position.
Here are further demographic highlights of the leadership team:
  • The Talkdesk executive team is 29% female and 71% male.
  • 56% of the management team is White.
  • 14% of Talkdesk management is Hispanic or Latino.
  • 10% of the management team is Black or African American.
Work at Talkdesk?
Share your experience

Rate Talkdesk's leaders' effectiveness in guiding the company.

Zippia waving zebra
Name & TitleBio
Tiago Paiva

Chief Executive Officer and Founder

Tiago Paiva's LinkedIn

Kathie Johnson

Chief Marketing Officer

Kathie Johnson's LinkedIn

Johnson brings to Talkdesk more than two decades of expertise in global marketing leadership, including software as a service (SaaS) marketing and demonstrated success accelerating revenue growth through full-funnel marketing. Before joining Talkdesk, Johnson held diverse executive marketing and communications positions at Salesforce - a Fortune 500 company, and Dassault Systèmes - a Fortune Future 50 company.

During her tenure at Salesforce, Johnson served as senior vice president (SVP) of marketing, responsible for growing the company’s approach with a focus on seven industries and 18 sub-verticals. Previously at Salesforce, she was integral to the success of marketing’s organizational transformation following the Demandware acquisition. During her career, Johnson’s work has been celebrated with domestic and international recognition, including the prestigious European Excellence Awards, Communicator Awards, Internet Marketing Association (IMA) Impact Awards and Telly Awards.

Charanya Kannan

CPO

Charanya Kannan's LinkedIn

Charanya (CK) Kannan has over 15 years of experience bringing innovative cloud saas products to market. Prior to Talkdesk, Kannan held product leadership and management positions in Model N, Oracle Corporation and AT&T. As Chief Product Officer, Kannan oversees product strategy, product marketing, product management and user experience design. She earned a Masters in Innovation Management from Carnegie Mellon University, Pittsburgh.

Raoul Felix

Chief Technology Officer

Raoul Felix's LinkedIn

Raoul was Talkdesk's first hire and currently serves as the company’s CTO. His main objective is to empower engineering teams to build solutions that emphasize quality, simplicity, and reliability. Raoul holds a M.S. in Distributed Systems and Software Engineering from the Instituto Superior Técnico of the University of Lisbon.

Cristina Fonseca

Founder

Chad Gaydos

Chief Operating Officer

Chad Gaydos's LinkedIn

Chad has more than 20 years of software experience, most recently in key customer-facing executive roles at Skillsoft as Chief Revenue Officer and Chief Operations Officer (COO), and as SAP’s COO of Regulated Industries. Gaydos has served customers globally in both the private and public sectors across 15 different industries. He received a Bachelor of Business Administration in Finance from Kennesaw State University.

Sydney Carey

Chief Financial Officer

Sydney Carey's LinkedIn

I have extensive experience as a CFO leading public and private high growth SAAS companies. I have a broad range of financial and operational experience both as an executive and as a board member in the areas of accounting, financial planning, mergers and acquisition, investor relations, treasury, facilities, compliance and IT/business operations.

David Middler

Chief Legal Officer

David Middler's LinkedIn

David Middler is Talkdesk’s first Chief Legal Officer (CLO), bringing more than 20 years of corporate legal experience within the software technology space to the company. Before joining Talkdesk, Middler spent 15 years at cloud software provider Ariba, most recently as executive vice president and general counsel. Middler helped build the legal and governance team at Ariba from startup through Initial Public Offering (IPO) and eventually led its sale to SAP. Most recently, Middler served as general counsel and CLO for more than six years at Cloudera, also steering the company from startup to IPO and continued growth as a public company.

Laura Butler

Chief People Officer

Laura Butler's LinkedIn

As Talkdesk’s Chief Human Resources Officer (CHRO), Laura is responsible for creating and strengthening a positive culture that thrives on innovation and doing great work. Laura has spent more than two decades shaping global talent strategies and building award-winning employee experiences for Fortune 500 and Cloud 100 companies. Before joining Talkdesk, Laura was the Senior Vice President of People and Culture at Workfront, an Adobe company. She has a Bachelor of Arts in Social Sciences from the University of Colorado at Boulder.

Dr. Shauna Geraghty

Senior Vice President, Head of People and Operations

Dr. Shauna Geraghty's LinkedIn

Do you work at Talkdesk?

Does leadership effectively guide Talkdesk toward its goals?

Talkdesk jobs

Talkdesk founders

Name & TitleBio
Tiago Paiva

Chief Executive Officer and Founder

Tiago Paiva's LinkedIn

Kathie Johnson

Chief Marketing Officer

Kathie Johnson's LinkedIn

Johnson brings to Talkdesk more than two decades of expertise in global marketing leadership, including software as a service (SaaS) marketing and demonstrated success accelerating revenue growth through full-funnel marketing. Before joining Talkdesk, Johnson held diverse executive marketing and communications positions at Salesforce - a Fortune 500 company, and Dassault Systèmes - a Fortune Future 50 company.

During her tenure at Salesforce, Johnson served as senior vice president (SVP) of marketing, responsible for growing the company’s approach with a focus on seven industries and 18 sub-verticals. Previously at Salesforce, she was integral to the success of marketing’s organizational transformation following the Demandware acquisition. During her career, Johnson’s work has been celebrated with domestic and international recognition, including the prestigious European Excellence Awards, Communicator Awards, Internet Marketing Association (IMA) Impact Awards and Telly Awards.

Charanya Kannan

CPO

Charanya Kannan's LinkedIn

Charanya (CK) Kannan has over 15 years of experience bringing innovative cloud saas products to market. Prior to Talkdesk, Kannan held product leadership and management positions in Model N, Oracle Corporation and AT&T. As Chief Product Officer, Kannan oversees product strategy, product marketing, product management and user experience design. She earned a Masters in Innovation Management from Carnegie Mellon University, Pittsburgh.

Raoul Felix

Chief Technology Officer

Raoul Felix's LinkedIn

Raoul was Talkdesk's first hire and currently serves as the company’s CTO. His main objective is to empower engineering teams to build solutions that emphasize quality, simplicity, and reliability. Raoul holds a M.S. in Distributed Systems and Software Engineering from the Instituto Superior Técnico of the University of Lisbon.

Cristina Fonseca

Founder

Chad Gaydos

Chief Operating Officer

Chad Gaydos's LinkedIn

Chad has more than 20 years of software experience, most recently in key customer-facing executive roles at Skillsoft as Chief Revenue Officer and Chief Operations Officer (COO), and as SAP’s COO of Regulated Industries. Gaydos has served customers globally in both the private and public sectors across 15 different industries. He received a Bachelor of Business Administration in Finance from Kennesaw State University.

Talkdesk board members

Name & TitleBio
Josh Stein

Board Member

Jason Lemkin

Board Member

Talkdesk executives FAQs

Zippia gives an in-depth look into the details of Talkdesk, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Talkdesk. The employee data is based on information from people who have self-reported their past or current employments at Talkdesk. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Talkdesk. The data presented on this page does not represent the view of Talkdesk and its employees or that of Zippia.

Talkdesk may also be known as or be related to Talkdesk and Talkdesk, Inc.