A leading MSP company in Hoboken, NJ is seeking an experienced MSP Sales Lead to drive growth and manage a team of Account Managers. The ideal candidate will have 3-5 years of B2B technology sales experience and a proven track record of exceeding quotas. This role focuses on developing customer strategies and promoting a consultative sales approach. Join a values-driven culture where your leadership can inspire success.
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$42k-130k yearly est. 3d ago
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Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Team leader job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 3d ago
Senior SAP IS-Oil Lead: SDM/RFNO & Transformation
Ernst & Young Oman 4.7
Team leader job in Stamford, CT
A global professional services firm is seeking a Senior Manager Consultant with extensive SAP IS-Oil experience to lead strategic implementations. The ideal candidate will have over 12 years of experience, strong client relationship skills, and a proven ability to manage projects. This role involves substantial travel and offers a comprehensive benefits package, including a competitive salary range of $171,600 to $392,100.
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$92k-142k yearly est. 4d ago
Banking Center Leader: Sales, Service & Growth
Webster Bank 4.6
Team leader job in White Plains, NY
A leading commercial bank in New York is seeking a Banking Center Manager to oversee daily operations, develop client relationships, and lead a team. The role requires exceptional customer service, strong leadership skills, and comprehensive knowledge of retail banking products. Candidates should have 5-7 years of banking experience and relevant qualifications. Offering competitive compensation ranging from $98,000 to $102,000 annually, this position also includes incentive compensation.
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$98k-102k yearly 1d ago
Team Leader Sales Admin Corporate Markets, Audience Solutions
John Wiley & Sons Inc. 4.6
Team leader job in Hoboken, NJ
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Lead a dynamic team of Sales Coordinators within our Global Sales Admin department, supporting Health, Science, Marketing and Licensing Solutions and Sales Admin operations across multiple regions. This hybrid leadership role combines hands-on team management with continued operational involvement, offering the opportunity to drive both team development and revenue impact while maintaining direct connection to our sales support operations. As the teamleader, you will coordinate team workload distribution, monitor service quality, and ensure effective support to Account Managers and Sales Representatives. The role entails handling team scheduling, performance discussions, and basic HR coordination. You will report to the head of the Global Sales Admin organization and facilitate communication between team members and sales admin management. As the teamleader, you will maintain operational standards and process consistency across multi-regional activities and support team development through training coordination and knowledge sharing. The role requires the ability to balance individual coordinator responsibilities with teamleadership duties to ensure seamless operations and customer service delivery.
How You Will Make an Impact
* A minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment
* Leadership experience or strong interest in people development
* Strong background in sales operations, order processing, or customer support
* Experience with SFDC (Salesforce) and sales administration processes
* Ability to work in a complex tech stack environment using multiple systems
* Excellent communication skills and ability to work across multi-regional teams
* Strong organizational skills with attention to detail and process improvement mindset
* Flexibility to balance leadership responsibilities with hands-on operational duties
Job Responsibilities:
* Lead and develop a team of 4 to 5 Sales Coordinators, conducting weekly 1:1s and monthly meetings with Sales Managers
* Perform coordinator duties part-time including order processing, invoicing, and client support to maintain operational continuity
* Support department initiatives and process improvements to align Sales and Admin structure for maximum revenue impact
* Monitor SFDC Queue, aging/on-hold reports, contract compliance, and accounts receivable bypass for accurate reporting and risk mitigation
* Coordinate team workload distribution and monitor service quality to ensure effective support to Account Managers and Sales Representatives
* Handle team scheduling, performance discussions, and basic HR coordination
* Facilitate communication between team members and sales admin management
* Maintain operational standards and process consistency across multi-regional activities
* Support team development through training coordination and knowledge sharing initiatives
* Ensure compliance with Health & Safety policies, SOXA controls, and support annual audit processes <<<
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
26,300 GBP to 35,900 GBP#LI-CW1
$94k-119k yearly est. 4d ago
Team Lead, Global Series Royalties & Legacy Entities
Springer Nature
Team leader job in Jersey City, NJ
Job Title: Team Lead, Global Series Royalties & Legacy Entities
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role
Own and continuously improve the end-to-end royalty operations for the Book series globally and established (legacy) book entities (legacy entities are publishing entities, where growth is limited to revised editions). From timely and accurate contract processing to calculations, statements, payments, and author query resolution, being part of the global Book Royalty department. Managing royalties for book series globally and working closely with publishing. Safeguarding controls and ensuring compliance with governmental, legal, and tax requirements. Act as a process lead or new sales models and package calculation models. In this role, you also act as deputy for the Global Royalties operations manager during peaks/absence.
This role will be in our Berlin or Jersey City offices on a hybrid working model.
Role Responsibilities:
Book series editors' contracts, calculations & Statements
Manage the End-to-end Royalty process for Book series. This includes maintaining current databases of series Editor obligations (royalty-bearing, fixed fee, non-royalty, and hybrid contracts), including tiering/escalators, deliverables, and exceptions.
Review & process/link contracts of series editor obligations in the royalty system, release payments before due dates.
Recommend and communicate payment policy changes based on meaningful and measurable data analysis.
Oversee and approve 1st level payment entries for fixed fee agreements. Ensure SLA is met.
Recommend policy / process changes.
Ensure compliance with internal controls, regulatory requirements, and ensure the process is audit-proof.
Partner with IT on fixes/enhancements; plan UAT and controlled releases.
Identify and implement continuous improvement opportunities.
Legacy entity book royalty contracts, calculation & Statements
Ensure timely contract processing, validate royalty conditions, etc.
Run/oversee and validate royalty calculations, including recoupments.
Oversee the creation and submission of Royalty statements.
Ensure queries from authors and internal stakeholders are resolved.
Process lead New sales distribution models & Package calculation models
Lead the design, governance, and evaluation of new royalty models related to new sales distribution models.
Own package calculation models and allocation rules (e.g., title weighting, list price pro-rata, usage/consumption keys, Caps, multi-component splits).
Define requirements, document assumptions of new royalty models, and align with Publishing, Tax, Legal, and Finance.
Configure rules in the royalty system to automatically calculate the royalties of the new Royalty Business models, perform UAT, validate output, and sign off.
Monitor variances between expected and actual allocations, drive root cause analyses and fixes, and communicate impact to stakeholders if abnormalities occur.
All of the above need to be performed/executed in close conjunction with the Manager Global Royalty operations and VP Global AP & Royalties.
Compliance, tax & Controls
Ensure compliance with VAT/Tax, withholding tax, and reporting to the local government if required.
Prepare materials for internal/external audits. Implement and track remediation actions of any audit outcome.
Monitor performance, drive corrective actions, report issues, and discuss potential improvements with the Manager Global Royalty Operations.
Work closely together with Finance, Legal, the compliance team, and Tax.
Reporting, analytics
Maintain monthly Royalty KPI's & Dashboards.
Support Finance with accruals, reconcile sales interfaces.
Report on recoupment progress for advances, outstanding balances, or balances to be written off.
Leadership, Team management & Stakeholder management
Lead any direct reports that manage all non-emerging entities. This includes: coaching, coverage planning, and performance reviews.
Deputy for the manager of Global Royalty Operations.
Work closely together with the Manager Global Royalty Operations on hiring employee replacements.
Build strong relationships with Editorial/Publishing, contract management/Legal, Sales operations, AP, VMD, Tax, Finance, and IT.
Experience, Skills & Qualifications:
Bachelor's in accounting/finance / MBA (or equivalent).
5+ years of experience in a complex Royalty organization, and 2 years of Team lead experience.
Strong knowledge of royalty accounting and core accounting principles.
Proven contract interpretation (Royalty conditions, tiering/escalators, bundles, and exposure to usage-based royalty models.
Hands-on with royalty solutions, such as Rights Line (Alliant), Vista Royalties, Virtusales (Biblio), Vistex. As well as a good understanding of ERP systems such as SAP, Oracle.
SLA/KPI driven service delivery.
Excellent in writing and verbal communication, customer service oriented.
Process owner mindset: continues improvement mindset, end-to-end process accountability, understanding of how upstream and downstream input affects the processes, designing SOPs/controls, RACI, managing change, and measuring outcome. Think globally, standardization, and harmonisation.
Operational: Hands-on, comfortable with allocation logic, scenario testing, UAT, customer-focused, and able to deliver under pressure.
Analytics: Identify bottlenecks, perform root cause analysis, and fixes, confident with Excel, KPI storytelling, reconciliations, exception handling, variance analysis, and data-driven decisions.
People management: Coaching, building, and guiding a team. Provide feedback, expectations settings, and actively discuss employee development/growth.
Technical Capability:Uses technical / job knowledge and experience to meet and exceed job requirements/customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.
Customer Focus (internal and external customers): Nurtures relationships by recognizing and delivering on internal and external customers' needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships.
Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust): Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team.
Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical, and practical solutions.
Personal Effectiveness (incorporating results focused, productivity, ownership, delegation): Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $90,000 - $110,000.
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers
#LI-EP1
$90k-110k yearly 4d ago
Culinary Supervisor, MetLife Stadium
Delaware North 4.3
Team leader job in East Rutherford, NJ
The opportunity
Delaware North Sportservice is hiring a full-time and part-time Culinary Supervisor to join our team at MetLife Stadium in East Rutherford, New Jersey. Our ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$28.00 - $29.50 / hour
Information on our comprehensive benefits package can be found at **********************************************
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Supervise all team members and ensure food preparation and production meets quality standards
Maintain the cleanliness and organization of walk-ins and freezers and ensure all kitchen equipment is in working order
Effectively supervise proper breakdown, rotation, labeling, dating, and storage of food
Perform opening, closing and side work duties
Actively work to maintain food cost within parameters set by culinary leadership
Partner with team members and restaurant managers to satisfy guests
More about you
Must be at least 18 years old
No college degree required
At least two years' experience as a line cook, including supervisory experience
Ability to effectively communicate with others and lead in a fast-paced environment
Attentive and detailed oriented
Basic math skills with an ability to understand, calculate and follow recipe measurements and proportions
Physical requirements
Manual dexterity is sufficient to chop, mix, blend, whip, etc. a variety of foods and liquids
Ability to lift and carry large pans from ovens or freezers, weighing up to 50 lbs
Standing and walking for the entire length of the shift
Shift details
Days
Evenings
Weekends
Events
Who we are
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$28.00 - $29.50 / hour
$28-29.5 hourly 2d ago
Client Services Team - Rye Brook
SLT 4.1
Team leader job in Port Chester, NY
CLIENT SERVICES TEAM - Rye Brook, NY
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
Must be available to work:
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$110k-159k yearly est. 60d+ ago
Supervisor - Inflight Services
United Airlines 4.6
Team leader job in Newark, NJ
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Job overview and responsibilities
A day in the life of a United Airlines Inflight Supervisor is dynamic and multi-layered. It comprises of engaging and supporting a diverse team of flight attendants, encouraging trust with our flight crew members, working closely with other operational teams to deliver outstanding customer service while demonstrating our Core4 values. If you like a fast paced, 24/7 operational environment then this exciting opportunity is for you! From managing performance and recognition to delivering a safe timely operation, you will have the ability to craft how our customers and co-workers feel about United.
* Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
* Recognize flight attendants for outstanding service, teamwork, and performance
* Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital
* Exercise United's core4 values to provide local support and care for flight attendants during any Inflight incident
* Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement
* Conduct investigations regarding performance, complaints, or other work-related issues
* Keep our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
* Showcase the delivery of new Inflight products as determined by the Flight Experience team
* Ensure daily company goals, policy and procedure compliance are met
* Coordinate with customer service and Station Operations Center (SOC) to ensure operational success
* Ensure safety goals are met, and FAA regulatory requirements are consistently adhered to by the team
* Team oriented, with enthusiasm for people and delivering exceptional service
* Develop positive relationships with team members and other work groups to achieve our common goals
* Participate in planeside briefings and engage with flight attendants to ensure they have the tools and resources to perform their jobs effectively
* Share customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
Qualifications
What's needed to succeed (Minimum Qualifications):
* Minimum 2 years equivalent or similar work experience
* 2+ years leadership experience leading and influencing a team
* Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
* Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
* Positive demeanor and ability to adapt to constantly evolving work environment
* Demonstrated conflict resolution and decision-making capability
* Proven track record to work independently and in a team environment
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is a crucial function of the position
* For candidates who have previously not been a flight attendant at United Airlines, you will be required to obtain a flight qualification through Inflight Training and will be scheduled to attend the next available class. Obtaining and maintaining flight qualifications is an essential function of the job. Failure to successfully complete training and become flight qualified or failure to maintain those qualifications may result in termination.
* You will be required to adhere to the appearance standards for the flight attendant workgroup, which contain specific guidelines around hair, makeup, tattoos, etc. Tattoos are not permitted on the head, neck, or hands, including behind the ear.
* Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on.
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree
* Inflight Service, travel industry, or hospitality leadership experience highly preferred
* Experience supervising a unionized work group
The base pay range for this role is $64,885.00 to $84,514.00.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$64.9k-84.5k yearly 6d ago
J.P. Morgan Wealth Management - Client Service Team Lead - West Harrison, NY
JPMC
Team leader job in Harrison, NY
Join our dynamic team and become a pivotal force in shaping the future of client engagement at J.P. Morgan Wealth Management. As a leader in our organization, you will drive key business initiatives, foster a culture of client obsession, and empower our Private Client Investment Associates to deliver unparalleled service. With a focus on innovation, collaboration, and excellence, you will play a crucial role in enhancing our client experiences and strengthening our position as a trusted partner in wealth management. Embrace the opportunity to make a meaningful impact and advance your career in a supportive and inclusive environment.
As a Client Service Team Lead within the Private Client Investment Associates team, you will collaborate with leadership to orchestrate and communicate crucial business strategies. Your responsibilities will include bolstering the performance and growth of the associates through extensive onboarding, training, and regular in-field workshops designed to augment their proficiency and knowledge.
Job responsibilities
Facilitate the onboarding and training of Private Client Investment Associates, conducting workshops to boost their skills and effectiveness.
Identify and implement best practices to exceed client expectations, fostering a culture of client obsession within the team.
Provide field feedback to practice management on key initiatives and serve as a liaison between associates, advisors, and market directors.
Review and approve time and attendance records, maintain and update the Independent Advisor coverage report, and track revenue share agreements.
Assist in resolving various technology issues to ensure smooth operations.
Strengthen relationships with internal business partners, including One Chase partners and branch leadership, focusing on enhancing the employee experience and driving an inclusive culture.
Required qualifications, capabilities, and skills
3 + years proven experience leading teams and coaching in a client-focused environment
FINRA Series 7, 66 or 63/65, 9 & 10 required and the ability to hold registration in all 50 states and territory plus state Life and Health Insurance
Innovative thinker able to drive future engagement with clients to provide an exceptional experience
Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility
Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking
Strong communication skills, highly professional, attention to detail and excellent follow-through
High degree of Wealth and / or investment product and technology acumen
Ability to travel 25% of the time
$86k-145k yearly est. Auto-Apply 15d ago
J.P. Morgan Wealth Management - Client Service Team Lead - West Harrison, NY
Jpmorgan Chase & Co 4.8
Team leader job in Harrison, NY
JobID: 210698940 JobSchedule: Full time JobShift: Base Pay/Salary: West Harrison,NY $138,000-$183,000 Join our dynamic team and become a pivotal force in shaping the future of client engagement at J.P. Morgan Wealth Management. As a leader in our organization, you will drive key business initiatives, foster a culture of client obsession, and empower our Private Client Investment Associates to deliver unparalleled service. With a focus on innovation, collaboration, and excellence, you will play a crucial role in enhancing our client experiences and strengthening our position as a trusted partner in wealth management. Embrace the opportunity to make a meaningful impact and advance your career in a supportive and inclusive environment.
As a Client Service Team Lead within the Private Client Investment Associates team, you will collaborate with leadership to orchestrate and communicate crucial business strategies. Your responsibilities will include bolstering the performance and growth of the associates through extensive onboarding, training, and regular in-field workshops designed to augment their proficiency and knowledge.
Job responsibilities
* Facilitate the onboarding and training of Private Client Investment Associates, conducting workshops to boost their skills and effectiveness.
* Identify and implement best practices to exceed client expectations, fostering a culture of client obsession within the team.
* Provide field feedback to practice management on key initiatives and serve as a liaison between associates, advisors, and market directors.
* Review and approve time and attendance records, maintain and update the Independent Advisor coverage report, and track revenue share agreements.
* Assist in resolving various technology issues to ensure smooth operations.
* Strengthen relationships with internal business partners, including One Chase partners and branch leadership, focusing on enhancing the employee experience and driving an inclusive culture.
Required qualifications, capabilities, and skills
* 3 + years proven experience leading teams and coaching in a client-focused environment
* FINRA Series 7, 66 or 63/65, 9 & 10 required and the ability to hold registration in all 50 states and territory plus state Life and Health Insurance
* Innovative thinker able to drive future engagement with clients to provide an exceptional experience
* Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility
* Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking
* Strong communication skills, highly professional, attention to detail and excellent follow-through
* High degree of Wealth and / or investment product and technology acumen
* Ability to travel 25% of the time
$138k-183k yearly Auto-Apply 15d ago
Behavior Support Supervisor - New Windsor School & Preschool Program
Abilities First 4.1
Team leader job in New Windsor, NY
For over 60 years, Abilities First, Inc. has been empowering individuals with developmental disabilities to live their most vibrant, independent lives. From early education to adulthood, our wide range of services-including preschool and school programs, day and residential habilitation, community connections, and employment services-are designed to uplift every individual's unique strengths and dreams.
We believe in the power of people-of every background, identity, and ability-to create change and build a more inclusive world. Abilities First is proud to be an equal opportunity employer and is welcoming and supportive of people of varying abilities, races, ethnicities, religions, socio-economic status, gender and gender identities. At Abilities First, you'll join a mission-driven team that values collaboration, celebrates individuality, and is dedicated to meaningful work. If you're ready to turn your passion into purpose, we'd love to welcome you aboard.
Abilities First is seeking a Behavior Support Supervisor in our New Windsor School & Preschool program. This position is responsible for providing direct and indirect behavior analysis and behavioral programming services to the students in their designated school programs. Develops, implements, and monitors behavior plan and guidelines of assigned students and overall school. This is management position responsible for direct oversight of the school's behavior support team.
Schedule: Monday - Friday, 1st shift; 40 hours per week, 52 weeks per year.
Salary Range: $64,285.39 - $65,285.39
Responsibilities include:
Assist the coordinator of behavioral services with management of the behavior support team and overall design of a school wide behavior management system including positive behavior interventions.
Provide evidence based behavioral intervention strategies to classroom staff, therapists, and families that support individual student needs.
Provide professional development presentations for staff and families during monthly trainings opportunities or Superintendent Conference sessions.
Collect and analyze student behavior incidents, occurrences, ABC data sheets, and risk data daily and present monthly trends and patterns.
Complete Functional Behavior Analysis reports when requested to create high quality Behavior Intervention plans in collaborations with classroom staff and families.
Train classroom staff and clinicians on internal data tracking methods that are in alignment with behavior intervention plan implementation, monitoring, and or revision.
Attend CSE meetings and provide recommendations for students who have or need behavior intervention plans or no longer need BIPs in the form of an amendment via quarterly progress notes and annual review reports as requested.
Respond to behavior support calls from classroom staff and clinicians in a timely fashion to serve as a support.
Serve as the PBIS subcommittee chair to help integrate positive behavior interventions and supports (PBIS) structures and strategies from the larger PBIS committee across all schools.
Supervise the behavior team staff by providing feedback, modeling, goal setting, and writing an annual performance evaluation for each team member.
Conduct classroom and therapy session observations with the school principal and provide feedback to classroom staff during biweekly behavior
Submit paperwork on time to meet IEP mandated and school wide deadlines.
Attends and participates in school and agency meeting including preparation of the committee reports to discuss behavior incidents and protocols that are in accordance with agency policies.
Adhere to agency Code of Legal and Ethical Behavior, which require all employees, consultants, board members, volunteers and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith and respect for others and the law.
Follows all agency policy and procedures and demonstrates continuous regard to personal safety and the safety of others.
Performs other appropriate job-related activities as requested by your supervisor or as circumstances warrant.
Will incorporate CORE concepts of CQL's person-centered excellence by respecting people's concerns and responding accordingly and will use “teachable moments” to assist people in understanding and exercising their rights.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to:
Have the ability to lift up to 50 lbs., bend, squat, bend the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques).
Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift.
Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary.
Have the ability to stand and walk for extended periods of time.
Have the ability to push, pull, and maneuver individuals in wheelchairs.
Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation.
This is a full-time position eligible for these benefits:
Vacation, sick, personal, and holiday time off (or paid time off on the school calendar)
Health, Dental, and Vision Insurance options
401(k) plan with employer match
Employer paid life insurance
Tuition Reimbursement
Increased earning potential with online training through College of Direct Support
On Demand Payment - access your earnings as early as the next day
Discounts with Verizon, AT&T, Royal Carting, etc.
And More!
Requirements
Master's Degree in Psychology, School Psychology or School Counseling, ABA, Education, Social Work, Sociology.
Current BCBA certification preferred, or the ability to achieve certification within a six-month period.
Must have strong behavioral analysis skills and at least two (2) years of experience working with students with developmental disabilities.
Must have a current NYS driver's license, free of moving violations; deemed acceptable by our insurance carrier.
$64.3k-65.3k yearly 7d ago
Sr Category Leader
PBF Energy 4.9
Team leader job in Parsippany-Troy Hills, NJ
Sr Category LeaderPBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Sr Category Leader to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ or at one of our refinery locations.
The Senior Category Leader - Turnaround and Capital is a critical leadership role within the Procurement organization responsible for developing, implementing, and managing enterprise-level category strategies for high-value activities supporting major turnarounds (TARs), outages, and capital projects across multiple refineries This role owns the full lifecycle of assigned service and materials categories, with an emphasis on opportunity identification, planning, supplier readiness, risk mitigation, stakeholder alignment, execution of strategic initiatives, long-term performance management and cost control in high-pressure, time-sensitive environments. . This position collaborates closely with site leadership, TAR and capital managers, project engineering, and contractors to ensure procurement strategies support safety, schedule, and budget requirements. The Senior Category Leader develops multi-year sourcing plans, negotiates high-value contracts, manages supplier performance, and drives continuous improvement in procurement execution for projects often exceeding $75MM in spend. They serve as a strategic advisor to the business, identifying opportunities for innovation, sustainability, and commercial advantage through deep category expertise and supplier engagement. This role will create multi-year category plans, build and maintain supplier relationships, ensures compliance with internal standards, and drives continuous improvement in value, performance, and risk management. This role requires a strong blend of commercial acumen, strategic thinking, and leadership capabilities.
PRINCIPAL RESPONSIBILITIES:
Develop and maintain enterprise-wide category strategies that align with business goals for the assigned spend categories to deliver cost savings, efficiency, and risk mitigation across operations.
Analyze market trends and dynamics, commodity trends, competitor activities and operational demand and activities across multiple refinery and field sites to identify potential savings or pitfalls for Company.
Serve as the primary procurement lead for all turnaround-related sourcing and contracting activities across assigned sites.
Collaborate cross-functionally with key stakeholders, Maintenance, Turnaround and Capital Projects, etc., to align procurement strategies with business needs, develop category strategies and implement new agreements or processes.
Manage the full category lifecycle, including supplier selection, negotiations, contracting, implementation, and performance management.
Lead negotiations and contract development for critical services, including master service agreements, blanket POs, and project-specific scopes to optimize category performance.
Identify and build strategic partnerships with suppliers for ongoing turnaround support.
Monitor contractor performance, enforce KPIs, and lead post-project supplier evaluations and lessons learned
Build a best-in-class procurement playbook for turnarounds and capital projects.
Drive supplier readiness, ensuring materials and labor availability aligns with critical path schedules
Support the development of SAP catalogs, pre-negotiated rate sheets, and Track system updates to streamline TAR procurement
Manage end-to-end contract lifecycle from sourcing to execution and renewal, ensuring compliance with commercial terms, service-level agreements (SLAs), and safety/environmental requirements.
Support supply assurance by proactively identifying risks (e.g., single-source, capacity constraints, geopolitical factors) and developing mitigation plans in coordination with legal and risk teams.
Facilitate cross-site sourcing initiatives and standardization opportunities across refineries and terminals, driving total cost of ownership (TCO) improvements and eliminating non-value-added variation.
Ensure compliance with internal procurement policies, ESG/supplier diversity initiatives, and external regulatory requirements (e.g., OSHA, DOT, EPA).
Evaluate internal stakeholder feedback and implement changes to enhance the category services.
Build strong relationships with strategic suppliers and contractors, driving supplier development, innovation, and value creation while maintaining accountability for safety, quality, and performance.
Conduct thorough market research and benchmarking to create should-cost modeling, market intelligence, benchmarking, and spend analysis to support fact-based negotiations and robust category strategies to ensure vendor competitiveness trends, identify potential issues and provide actionable plans.
Utilize and maintain procurement and analytics tools (e.g., SAP, Power BI, Ariba, or similar) to monitor performance ensuring seamless strategy execution, track savings, and report out on KPIs such as cost avoidance, cycle time, compliance, and supplier performance across the organization.
Stay abreast of industry trends, emerging technologies, and macroeconomic factors (e.g., steel tariffs, inflation, labor shortages) that may impact supply markets and sourcing strategies to provide recommendations to senior management.
Provide input to annual category planning, budget forecasting, and strategic supplier reviews with senior leadership.
QUALIFICATIONS:
Bachelor's degree in business, marketing or a related field or equivalent work experience.
Experience in category management within the Oil and Gas market.
7+ years of progressive experience in strategic sourcing, negotiating, category management, or supply chain experience required
Demonstrated success leading category strategies supporting refinery operations, maintenance, and capital execution.
Deep knowledge of spend categories and contracting models (e.g., unit rate, T&M, lump sum, alliance agreements) for profitability optimization.
Familiarity with contract law, legal terms and conditions, and supplier governance frameworks
Professional Certifications in Supply Chain such as CPSM, CPSD, preferred.
Proven experience with turnaround and capital project lifecycles.
Familiarity with contractor prequalification, jobsite mobilization, and safety requirements
Experience working in a centrally led procurement model with enterprise-wide scope
Strong negotiation skills and commercial acumen with experience developing long-term supplier agreements.
Proven ability to lead cross-functional collaboration across refinery, technical, EH&S, and legal functions.
Experience working in unionized environments and with contractor safety management programs preferred.
Proficient in ERP (e.g., SAP), sourcing platforms (e.g., Ariba, Coupa), S2P systems and data analytics tools.
Knowledge of category management and demand forecasting techniques.
Ability to conduct market research.
Flexibility to adapt to the changing market and organizational priorities.
Excellent communication and negotiation skills to collaborate effectively with cross-functional teams and external stakeholders.
Willingness and ability to travel up to 25% of the time to support operations across multiple facilities in the U.S.
This position is on site 5 days a week
ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED
FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS
CA Job Posting Requirement: The salary range for this position is $121,160.47- $216,090.75.
NJ Job Posting Requirement: The salary range for this position is $121,160.47- $200,749.41.
The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC (“PBF Energy”), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employee of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-EG1
$121.2k-216.1k yearly Auto-Apply 60d+ ago
Consumer Site Leader - Credit Claims
Bank of America 4.7
Team leader job in Newark, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for leading the day-to-day operations of a highly complex environment, working closely with key partners to grow the business responsibly while driving operational excellence. Key responsibilities include leading a positive atmosphere for our employees and delivering exceptional client care. Job expectations include managing key performance indicators, making difficult decisions, and driving employee satisfaction, retention, and development.
Role will manage the Credit Billing Disputes Claims organization within Consumer and Small Business Claims Operations (CSBCO), which is part of Client Protection.
Responsibilities:
Drives key performance indicators with team managers to build foundational routines through identification, coaching, evaluation, and consistent themes of recognition
Ensures site-wide compliance with our Enterprise Risk Framework standards and company guidelines to minimize losses and ensure legal compliance
Leads division-wide initiatives that may include engagement with senior partners and peers to implement company initiatives
Influences key partners and stakeholders with a focus on relationship building to assist in achieving desired business goals and delivering exceptional results
Encourages a culture that prioritizes employee engagement, satisfaction, and retention while also supporting talent motivation and career growth
Monitor work queues to ensure timely completion of each step of the claims process and collaborate with Capacity Management team on alignment of resources
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
10+ years of Operations experience including 5+ years of supervisory experience.
Ability to communicate, influence and drive change across all levels of the organization, leveraging advanced written, verbal and presentation skills.
Ability to Influence partners via data-driven business cases backed by subject matter expertise, and to encourage collaboration across lines of business.
Strong Risk Control framework.
Strong Analytical skills.
Proven track record of identifying process opportunities to improve the client and associate experience.
Strong prior results with Employee Engagement.
Ability to deliver across a varied set of priorities, both planned and ad-hoc, and adapt within a dynamic and fast-paced environment.
Desired Qualifications:
Bachelor's degree.
Experience in Billing Disputes.
Experience with EPIC and ENG systems, Visa, and Mastercard.
Skills:
Performance Management
Results Oriented
Risk Management
Strategic Thinking
Business Intelligence
Conflict Resolution
Customer Focus
Drives Engagement
Hiring and Onboarding
Leadership Development
Talent Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
$111k-141k yearly est. Auto-Apply 60d+ ago
Site Environmental, Health, & Safety Lead
Cohere Beauty Omaha
Team leader job in Cedar Grove, NJ
The Site Environmental, Health, & Safety (EHS) Lead is the primary on-site EHS authority responsible for the day-to-day execution of Cohere Beauty's environmental, health, and safety programs at their assigned facility. This role ensures compliance with applicable regulatory requirements, supports incident prevention and response, and partners closely with site leadership and employees to promote a strong, proactive safety culture.
The Site EHS Lead reports to the Platform Environmental, Social, & Governance (ESG) Manager, serving as the local point of contact for inspections, audits, training, incident response, and corrective actions. This position does not have direct reports but carries site-level accountability for EHS performance.
Responsibilities
Serve as the primary EHS point of contact for the assigned site, ensuring consistent implementation of Cohere Beauty's EHS programs and policies.
Conduct routine site inspections and hazard assessments to identify, document, and mitigate safety, health, and environmental risks.
Lead and support investigations of incidents, near-misses, and injuries, including root cause analysis and tracking of corrective actions.
Coordinate and deliver EHS training, including new-hire safety orientation, job-specific training, and refresher sessions.
Support site leadership in maintaining compliance with OSHA, EPA, and applicable state and local regulations.
Assist in the development, review, and execution of Emergency Action Plans, drills, and emergency response activities.
Maintain accurate EHS records and documentation, including inspection logs, training records, incident reports, and regulatory postings.
Ensure Safety Data Sheets (SDS) are current, accessible, and properly maintained at the site.
Participate in or support safety committee meetings, audits, and internal assessments as required.
Coordinate with contractors and vendors performing safety-related services or testing at the site.
Communicate EHS concerns, trends, and site needs to the ESG Manager and site leadership.
Perform other EHS-related duties as assigned to support site operations and continuous improvement.
Communicate effectively with site leadership, employees, and external partners.
Perform work onsite.
Perform other duties as assigned.
Minimum Education & Experience
Associate's degree required; Bachelor's degree in Occupational Safety, Environmental Health, or a related field is preferred.
Minimum of 2-5 years of EHS experience, preferably in manufacturing, warehouse, or industrial environments.
OSHA training and/or safety certifications (e.g., OSHA 30, First Aid/CPR) preferred or required within a defined timeframe.
Knowledge, Skills & Abilities
Working knowledge of environmental, health, and safety regulations and best practices.
Strong observational, analytical, and problem-solving skills.
Effective written and verbal communication skills with employees and leadership.
Ability to influence safe behaviors and build positive working relationships across departments.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office and basic data tracking tools.
Ability to communicate clearly and effectively with cross-functional team members.
Ability to exercise sound judgement, prioritize tasks, and demonstrate initiative.
Ability to read, write, and speak English competently.
Ability to maintain regular, reliable, and predictable attendance.
Ability to work on-site across warehouse, manufacturing, and office environments.
Travel & Working Conditions
Regular visits to multiple site environments, including:
Warehouse - some temperature extremes, dust, and noise.
Manufacturing - some temperature extremes, dust, noise, and wet.
Office - climate-controlled
Use of personal protective equipment (PPE) is required, such as safety glasses, hairnets, and gloves.
Ability to climb stairs and ladders as needed.
Potential exposure to hazardous chemicals.
Annual travel requirements
$47k-105k yearly est. Auto-Apply 16d ago
Patient Support Center Supervisor
Asembia LLC 3.7
Team leader job in Livingston, NJ
Patient Support Center Supervisor
Department: Patient Support Center / Call Center
Reports To: Director Operations
FLSA: Exempt
The Pharmacies operating hours are 8:00 am - 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST.
Primary Function:
The incumbent is responsible for executing program requirements and managing daily workflow.
Job Scope and Major Responsibilities:
Managing the workflow of their employees and delegating tasks.
Hold engaging team meetings and/or one-on-ones routinely with Team Leads.
Monitor quality and performance of the team and demonstrate the ability to provide feedback in an effective manner that drives change in behavior and results.
Accomplishes staff job results by coaching, counseling, and disciplining employees.
Training and onboarding.
Work in conjunction with Management Team and the Quality Assurance Team to communicate productivity gaps and quality as it pertains to the program.
Interface with programmers as needed to address any system enhancements or difficulties.
Creating team schedules and time and attendance management.
Setting goals for workers and making sure they comply with the company's policies and procedures.
Identify potential training gaps, escalating these to site leadership.
Alert site leadership to any potential staff matters, including performance or behavioral issues.
Ensuring that business goals, deadlines and performance standards are met
Maintain tracking document and crosscheck to ensure platform/tracking document accuracy
Attend manufacturer meetings to support ongoing program development
Establish effective rapport with other employees, clients, physicians, pharmacies, and clients
Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
Attendance and is critical.
Adhering to company policies and procedures.
Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
Working outside of core business hours may be required.
Other duties as assigned.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).
Performance Criteria:
Success is defined by accurate and timely routing of referrals and reporting as well high levels of customer service.
Required Qualifications:
New Jersey Office ONLY:
Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician.
Nevada Office ONLY:
Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.
Arizona Office ONLY:
Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.
Pennsylvania Office ONLY:
All onsite employees must have PA Pharmacy Technician License.
ALL LOCATIONS:
Minimum 3-5 years pharmacy experience.
Some previous management experience preferred.
Individual must possess exemplary communication, organization, and time management skills.
Knowledge of ASPN network capabilities is also preferred.
Reliable and consistent attendance is required.
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$40k-67k yearly est. Auto-Apply 37d ago
Title: Reltio - Lead | On-site |
Xlysi
Team leader job in Jersey City, NJ
Key Responsibilities - MDM Development & Configuration Design, configure, and enhance Reltio MDM data models, match/merge rules, survivorship rules, and workflows. Develop Reltio UI configurations, LCA components, crosswalks, and entity/relationship models.
Build integrations using Reltio APIs, REST services, and data pipelines.
Implement data validation rules, cleansing logic, and stewardship workflows.
Operational Support & Leadership
Lead day-to-day Reltio MDM support operations, ensuring system uptime, performance, and timely issue resolution.
Manage incident triage, root cause analysis, and defect fixes.
Coordinate with business stakeholders, data stewards, QA, and infrastructure teams for seamless operations.
Oversee and guide offshore/onshore support teams as required.
Lifecycle & Release Management
Support version upgrades, patching, environment refreshes, and release deployments.
Maintain technical documentation, support procedures, and knowledge base articles.
Ensure adherence to SDLC, validation, and compliance requirements (particularly for Life Sciences).
Life Sciences Domain Responsibilities
Support customer, HCP/HCO, product, and reference data management processes.
Work with downstream systems such as CRM (Veeva, Salesforce), ERP, data lakes, and analytics platforms.
Ensure compliance with regulatory and GxP standards where applicable.
Required Skills & Qualifications
Strong hands-on experience with Reltio MDM (configuration, data model, match rules, workflows, UI, APIs).
Experience in MDM development and L2/L3 support leadership.
Good understanding of master data concepts: entities, relationships, survivorship, match/merge, hierarchy management.
Experience integrating Reltio with enterprise platforms using APIs and ETL/iPaaS tools.
Strong problem-solving, analytical, and communication skills.
Preferred Skills
Experience in the Life Sciences industry-HCP/HCO mastering, customer data, and compliance.
Familiarity with AWS cloud platforms.
Understanding of data governance, data stewardship, and data quality frameworks. HR Xlysi LLC, Expert Portal Solutions
251 Milwaukee Ave, Buffalo grove, IL 60089
Web : ********************
E-mail: ************ Our training portal registration: *************************************************************** OrderID=345179&portal ID=2106
$48k-105k yearly est. Easy Apply 13d ago
MSP Sales Lead
Emazzanti
Team leader job in Hoboken, NJ
## MSP Sales LeadHoboken, NJ · Full-time · Management#### About The PositionThis is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win - together.* Ongoing leadership development and coaching* A values-driven culture where your voice matters* Opportunity to grow with a fast-paced, award-winning MSP* Be part of a team where passion meets purpose, and every win is celebrated At eMazzanti, our core values shape everything we do:* Passion for excellence - We take pride in doing things the right way the first time.* Customer satisfaction - We go above and beyond to delight our clients.* Innovation & agility - We adapt fast, stay curious, and challenge the status quo.* Integrity & trust - We do what we say and say what we mean.* Winning as a team - We believe collaboration fuels success.If these values resonate with you and you're ready to lead with influence, deliver with purpose, and inspire performance, we want to meet you.What You'll Do:* Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals* Build and execute scalable customer growth strategies across our SMB client base* Promote a customer-first, consultative sales approach that deepens client relationships* Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes* Support AMs by joining client calls, guiding deal strategy, and resolving escalations* Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning* Partner with service, operations, and marketing to enhance customer experience and drive retention* Use CRM tools like ConnectWise to track activities, opportunities, and churn risks* Play a hands-on role in hiring, training, and scaling the Account Management team#### Requirements* 3-5+ years of experience in B2B technology sales (MSP or IT consulting preferred)* 2+ years leading or managing high-performing sales/account teams* Proven success hitting or exceeding quota - both personally and through your team* Deep understanding of the SMB technology landscape and value-based selling* Proficiency with ConnectWise or similar CRMs (preferred)* Strong skills in sales operations, forecasting, and workflow optimization* Excellent communication, coaching, and organizational abilities* A strategic mindset with a hands-on, roll-up-your-sleeves attitude* Bachelor's degree in Business, Technology, Communications, or a related field* A positive mindset, strong work ethic, and a genuine desire to have fun while winning
#J-18808-Ljbffr
$42k-130k yearly est. 3d ago
Senior ServiceNow Transformation Leader | Global Impact
Ernst & Young Oman 4.7
Team leader job in Stamford, CT
A global consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. You will lead consulting teams, manage client relationships, and oversee technology transformation projects. Ideal candidates will have a strong consulting background, ServiceNow experience, and excellent interpersonal skills. The role requires a Bachelor's degree and significant experience in consulting and ServiceNow implementations.
#J-18808-Ljbffr
$92k-142k yearly est. 3d ago
Client Services Team - Rye Brook
SLT 4.1
Team leader job in Port Chester, NY
Job DescriptionSalary: $16.50 per hour
CLIENT SERVICES TEAM Rye Brook, NY
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
Must be available to work:
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The average team leader in Ramapo, NY earns between $50,000 and $178,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Ramapo, NY
$95,000
What are the biggest employers of Team Leaders in Ramapo, NY?
The biggest employers of Team Leaders in Ramapo, NY are: