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  • Real Estate Team Lead

    Vylla

    Team manager job in Bridgeport, CT

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $58k-112k yearly est. 3d ago
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  • Customer Experience Lead-Trumbull Shopping Park

    Victoria's Secret 4.1company rating

    Team manager job in Trumbull, CT

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.50 Maximum Salary: $24.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19.5-24.5 hourly 7d ago
  • Sr. Manager - V2500 Customer Technical Services (Onsite)

    RTX Corporation

    Team manager job in East Hartford, CT

    **Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The V2500 Customer Technical Service (CTS) department is seeking an experienced senior manager to lead the Troubleshooting, Components & Systems (TCAS) Team currently comprised of 8 highly skilled engineers. Our focus is to manage and resolve V2500 technical issues to maintain engine safety and competitive advantage relative to operational metrics such as Delays and Cancellations (D&C's),Aborted Take-offs (ATO's), Air Turnbacks (ATB's), In-Flight-Shut-Downs (IFSD's), and reduction of maintenance burden, etc. **What You Will Do:** + The successful candidate will lead a team of talented CTS hardware and troubleshooting engineers to resolve current and emerging customer technical issues and direct technical communications with airlines and overhaul shops. + You will manage and develop staff while ensuring your team's adherence to P&W/IAE quality and engineering procedures. You will integrate with other engineering disciplines as required to ensure that technical program requirements are met. + Take an active role in the leadership of the V2500 CTS organization as a member of the Management Team + Maintain a 24/7 coverage schedule to ensure prompt attention to and timely resolution of any AOG and/or urgent troubleshooting request. + Ensure proper and timely closure of field requests (EagleNet cases), Airbus Event Occurrences (OCC's), FAA 21.3 submissions, and other commitments made in the normal course of business. + Guide the team through the field event investigation process, assisting as required with Digital Flight Data Recorder (DFDR) data analysis and with interpretation of the various airframe reports generated after a V2500 operational event. + Support Safety risk assessment and execute field actions assigned by Safety Review Board. + Coordinate and collaborate with the Program Office, Customer Field Directors (CFDs), Field Service Representatives (FSR), Component Integrated Product Teams (CIPTs), regulatory authorities, technical publications, Customer Service Managers and program partners to assess, plan and implement technical and logistics aspects of fleet management solutions. + Interface directly with the two airframers whose aircraft are currently powered by the V2500 engine: Airbus for the A319, A320 and A321 aircraft and Embraer for the C-390 Millennium military transport. + Oversee the conversion of maintenance manuals from the Airbus platform to the Embraer platform. + Approve release of technical communications, Service Bulletins, Engineering Changes, Engineering Authorizations,Technical Data Package and EM/TSM/AMM updates. + Support customer meetings, calls and conferences by creating and delivering presented material. + Up to 10% travel **Qualifications You Must Have** + A Bachelor of Science degree in engineering and 10+ years of engineering experience working with gas turbine engine hardware/components OR + Advanced degree in engineering and 7+ years of engineering experience + U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Qualifications We Prefer** + Prior experience as a supervisor/leader of a team of professional employees + Familiarity and/or prior experience in P&W Customer Service + Prior experience working in a multi-national business partnership + Working knowledge of V2500 engine and hardware and its full-authority EEC control system + Direct knowledge and experience dealing with commercial airline customers & MROs. + The ability to create positive relationships and craft clear communication **What We Offer** + Benefits + Relocation **Learn More and Apply Now!** **What is my role type?** In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. _Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility._ **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $95k-165k yearly est. 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Caleb Carney-State Farm Agent

    Team manager job in Middletown, CT

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a team member with the Caleb G Carney Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 1+ years of experience in customer service. Leadership and organizational skills. Communication and problem-solving abilities.
    $37k-75k yearly est. 12d ago
  • HBG - Team Manager

    Howley Bread Group

    Team manager job in Manchester, CT

    Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!
    $70k-115k yearly est. 20d ago
  • Behavioral Health Clinical Team Manager

    Elara Holdings 4.0company rating

    Team manager job in Rocky Hill, CT

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you'll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
    $89k-131k yearly est. Auto-Apply 5d ago
  • Insurance Agency Team Manager

    V.F. McNeil Insurance

    Team manager job in Branford, CT

    Job Description The Team Manager at V.F. McNeil Insurance leads and supports a high-performing team, overseeing daily operations and driving departmental performance to meet business goals. You'll also act as a key liaison between staff and management to ensure alignment with the agency's overall objectives. A full description of responsibilities will be provided during the application process. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Mon-Fri Schedule Responsibilities The Team Manager oversees daily operations and guides the team to achieve departmental goals, optimizing workflows and maintaining high standards of service and efficiency. They lead, develop, and mentor staff through performance management, coaching, and training, while fostering a collaborative, accountable, and positive workplace culture. They also serve as a key liaison with management, reporting on performance metrics and escalating issues as needed. More details about this role and its responsibilities will be provided during the application process. Requirements Bachelors Degree CT State Insurance License Strongly Preferred
    $70k-116k yearly est. 14d ago
  • Behavioral Health Clinical Team Manager

    Elara Caring

    Team manager job in Rocky Hill, CT

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you'll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
    $70k-115k yearly est. Auto-Apply 3d ago
  • Care Manager (CNA/CHHA) Per Diem

    Monarchcommunities

    Team manager job in Litchfield, CT

    Monarch/Brandywine Senior Living Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment. Job Description The Caregiver will report to Health & Wellness Director. The Caregiver is a Per-Diem, non-exempt, hourly position. Job Overview - Per-Diem all shifts available Salary Range: $20.00 - $22.00 Hourly Assists residents in all aspects of their daily life as indicated in the resident's care plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, and activities. Responsibilities and Duties Provide resident care to residents that include bathing, dressing, toileting, and feeding, as outlined in their care plan Maintain the safety, comfort, dignity, and confidentiality of all residents Escort residents to meals and activities Ensures all assigned residents are clean, neatly dressed and groomed, safe, and fed during assigned shifts Document all services provided to your assigned residents during your shift Report any change of condition in a resident immediately to your supervisor Qualifications Certified Nursing Assistant or Certified Home Health Aid Knowledge and experience in working with the elderly population, preferred dementia experience Physical Abilities While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell. An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics. Additional Information Benefits Offered (Per Diem Employees): Flexible Schedule On the job training Free Parking Equal Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $20-22 hourly 22h ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Hartford, CT

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $100k yearly 60d+ ago
  • Customer Account Manager 4

    UKG 4.6company rating

    Team manager job in Hartford, CT

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $43k-68k yearly est. 19d ago
  • Dental Office Manager

    Alfa Dental Support, Inc.

    Team manager job in Ronkonkoma, NY

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Manager Are you a natural leader with a passion for organization and patient care? We're looking for a proactive, friendly, and detail-driven Dental Office Manager to lead our office and keep our practice running smoothly. If you thrive in a fast-paced environment, love working with people, and have experience in dental administration-this is your opportunity to make a real impact. Help us deliver outstanding smiles while building a positive and efficient office culture! Essential Functions: Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members. Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively. Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals. Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times. Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met. Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times. Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction. Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice. Qualifications: Experience in office management, preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $62,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $62k yearly 13d ago
  • Depot Customer Care Lead

    Raymour & Flanigan Furniture 4.6company rating

    Team manager job in Manchester, CT

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Dedicated team builder. * Exceptional ability in implementing multiple assignments. * Outstanding analytical problem-solving skills. * Excellent communications and interpersonal skills. * Flexible and adapt well to changing organizational needs. * Liaison between senior management and staff members. * Proactively resolve escalated customer issues. * Resolve customer service issues. * Provide consumer resolutions in a call center/retail environment. * Inspect furniture returns and exchanges. * Proactively resolve escalated customer service issues. * Execute warranty protection plans. * Able to identify opportunities and find solutions for continuous improvement. * Act as liaison between the customers, repair technicians and delivery teams. * Communicate delivery concerns with the operation management team. * Maintain repair technician vehicle records and product supplies. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette. * Interpersonal skills. * Ability to multi-task. * Strong computer skills. * Proven customer service skills. * Prior supervisory or leadership experience. * Ability to work independently as well as in a team setting. * Experience in a fast-paced environment. * High School Diploma or equivalent. * Flexibility to work a retail schedule that includes nights, weekends, and sale events. Raymour & Flanigan proudly supports a drug free and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $83k-128k yearly est. 47d ago
  • Customer Care Center- Assistant Customer Care Center Manager

    Chelsea Groton Bank 3.7company rating

    Team manager job in Groton, CT

    Assistant Customer Care Center Manager (E1) Chelsea Groton is looking to hire motivated and dynamic individuals for our Customer Care department. The Customer Care Assistant Manager assists our agents and customers in-person using phone, chat, text, and video channels. The ideal candidate will have strong leadership skills, an entrepreneurial spirit, and be a motivated and personable individual willing to help customers achieve their financial goals by providing outstanding service in a professional manner through our various digital channels. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community. Responsibilities and Requirements vary based on job level. Expectations include: Supervises and assists in managing call center channels including calls, text, chat, video, and VBM services. Ensure seamless customer interactions supporting key products such as deposits, loans, and electronic delivery channels including online/mobile banking, debit cards, etc. working with the Customer Care Center Manager. Supervises and assists Customer Care staff to effectively provide accurate information and support to customers. Support cross-sell efforts and retail/back-office personnel. Assists in managing overall team performance working with the Customer Care Center Manager. Provide guidance, training, and support to Customer Care staff, fostering a positive and productive work environment. Effectively coach the Customer Care staff to appropriately expand relationships and assist customers with meeting their needs. Ensure all customer inquiries and issues are resolved promptly and satisfactorily, maintaining a high standard of service. Track and analyze key performance indicators (KPIs) on call center performance, customer feedback, and operational efficiency; ensure quality assurance in processing forms, customer requests, and product/service maintenance according to Bank policies. Monitors system and application activity and availability and proactively escalate problems and outages to management. POSITION REQUIREMENTS: Minimum of Associate's Degree and/or 1 years' experience of Call Center, retail banking or E-Commerce supervisory experience. Must have strong leadership, supervisory, customer service, problem resolution, interpersonal and communication skills. Must be detail oriented and well organized. Must have some knowledge or aptitude regarding desktop computers, cellular phones and other web enabled mobile devices including but not limited to settings, internet browsers and mobile apps. Proficient in Microsoft Word and Excel and be able to use various types of office equipment including computer, calculator, fax, copier and document imaging technology and equipment. Ability to learn and adapt to change and flexibility of both schedule and routines is required. Must interact with customers and bank team members in a professional manner. Why Choose Chelsea? The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more. At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too. Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.
    $31k-36k yearly est. Auto-Apply 13d ago
  • Care Manager-Danbury Team

    Connecticut Community Care 2.3company rating

    Team manager job in Watertown, CT

    Reporting Office: Northwest (Watertown) Covering Region/Community: Danbury Job Requirement: Must have BA Degree & minimum 2yrs of direct Case Management experience. Mission Connecticut Community Care helps people of all ages, abilities, ethnicities, and incomes live their best lives at home with active and meaningful connections to their communities. Summary The Care Manager assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Care Management is a person-centered service that values the consumer's choices and rights. At CCC all duties are performed in a manner that fosters the achievement of the organization's mission. Essential Functions 1. Conducts comprehensive, systematic, assessments that are person-centered with individuals, including family or representative as requested, in the person's preferred setting for the discovery, use, and screenings for public programs. 2. Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the person's formal and informal supports and resources, and the pros and cons/costs and benefits of each option. 3. Promptly completes all client documentation, applications, forms, and additional documentation as required. 4. Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider. 5. Conducts person-centered telephone and in-person interviews with clients and their families, and other activities necessary for reassessment of clients and the monitoring and adjustment of care plans. 6. Works effectively as part of an interdisciplinary team and in conjunction with other internal and external resources and committees. Participates in on-call services and acts as backup for emergency community coverage. 7. May participate in mentoring new staff and additional continuing education services. Requirements QUALIFICATIONS Education Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required. Experience Must have a minimum of two years' experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Previous work with elders or disabled population preferred. Bachelor degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services) Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families, especially as they relate to the gerontological and disabled populations; knowledge and skill in interviewing and assessment (social and health) techniques; understanding of chronic illness and its effect on the individual and family. Demonstrated skills/abilities in person-centered approached to care plan development and establishing and maintaining supportive relationships. Ability to comprehend, evaluate, negotiate and plan complex service reimbursements and plan for the costs of care options. Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care. Familiarity with funding sources, including but not limited to Title XVIII and XIX and provisions of the Older Americans' Act. Computer experience required. Maintains confidentiality of client, company and staff information. Other Reliable transportation, valid driver's license and current automobile insurance. Current CT State licensed RN may provide physical assessments as needed. CCCI Job Code: 6083 Physical Requirements Physical Activity Approximate Percentage of Time Spent in this Activity Bending 5% Climbing (e.g. stairs) 5% Keyboarding 60% Kneeling 5% Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.) Reaching 5% Sitting 55% Standing 20% Using Telephone 60% Walking 20% Work Environment (a brief description) Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations. The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Salary Description $50,000
    $50k yearly 60d+ ago
  • Dental Office Manager

    Treatment Plan Coordinator In Orchard Park, New York

    Team manager job in Fairfield, CT

    Dental Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation 40/hrs/week including some Saturday's Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come “Bond” With Our Team? Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.
    $48k-71k yearly est. Auto-Apply 19d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Team manager job in Hartford, CT

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $37k-56k yearly est. 32d ago
  • Office Manager

    Ocean Honda Groton

    Team manager job in Groton, CT

    : Office Manager Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. VICTORY AUTOMOTIVE GROUP is looking for an Office Manager to ensure the successful day to day operations of the office and the team. They manage/supervise the office staff, oversee recruitment and training, utilize the office systems, ensure communication between all levels of the organization, maintain a clean and well organized facility, and develop/implement office protocols to optimize efficiency in all areas of operation. This position will assist with payroll, onboarding and maintaining dealership paperwork compliance within our systems. The ideal candidate has dealership experience and might have a degree/experience in business, accounting or administrative functions. Previous experience is highly preferred. They must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains procedures for managing the office records and compliance Develops, maintains, and enforces all company policies and procedures Oversees all HR functions, including employee benefits Oversees the balance of work between staff members and accessing needs Provides timely and accurate reports as required Follows all company policies, procedures, and business ethics codes Job Requirement:Requirements High School diploma or GED Must have dealership experience Experienced with business applications, including payroll, scheduling, and accounting software Excellent interpersonal skills to interact professionally with customers, vendors, and staff Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Neat, clean, and professional appearance Highly professional and dependable Strong computer skills, including Microsoft Office (word, Excel, Outlook) and the internet Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
    $41k-63k yearly est. 18d ago
  • FT Customer Experience Manager

    Michaels 4.2company rating

    Team manager job in Milford, CT

    Store - NEW HAVEN-MILFORD, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.75 - $23.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $17.8-23.1 hourly Auto-Apply 2d ago
  • Digital Service Team Lead

    Sikorsky Credit Union 4.6company rating

    Team manager job in Stratford, CT

    Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow! If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members. Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position. General Summary: The Digital Service Team Lead plays a dual role, providing hands-on member support with originating and processing applications for new membership and deposit accounts while guiding and supporting a team of Digital Service Representatives. This role ensures high-quality service delivery, monitors performance metrics, and supports training and coaching efforts. The Team Lead will mentor, train, and support team members while ensuring adherence to credit union policies, procedures, and regulatory compliance. The position also involves troubleshooting complex member issues, escalating where necessary, and driving continuous improvement to enhance team performance and member satisfaction. Key Essential Responsibilities: Originates, processes, and funds new membership and deposit account requests in accordance with department policies and procedures. Coordinates receipt of all necessary application documentation from both existing and prospective members during the account opening process. Exhibits exceptional and professional verbal and written communication skills to ensure that all member interactions are handled with professionalism, empathy, and a focus on creating positive experiences. Accurately processes transactions for members. Researches member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided. Monitors daily operations, ensuring that team performance aligns with set targets for response time, issue resolution, and customer satisfaction. Motivates and works with the team to recognize opportunities for product and service opportunities including consumer loans, home loans, etc. Acts as a point of escalation for complex or high-priority member inquiries, ensuring timely and effective resolutions. Resolves member complaints or issues that are escalated by team members, finding solutions to problems that may require creative or non-standard approaches. Provides feedback to improve team members' product knowledge, customer service skills, and problem-solving abilities. Monitors team performance, including handling volumes, response times, and issue resolution rates. Provides feedback to management regarding any recurring member issues or challenges that require attention or possible changes in procedures or policies Actively identifies opportunities to streamline processes, improve workflow, and reduce inefficiencies within the team. Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Utilizes technology to educate members on Credit Union products and solutions based on the member's specific needs. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union's core values of Service, Teamwork, Integrity and Responsibility. Keeps abreast of industry developments including, but not limited to changes in regulations and technology. Ensures adherence to company policies and procedures and banking/credit union regulations. Performs additional duties as required. Essential Skills, Knowledge and Requirements: High school diploma or equivalent required. Some college coursework in a business-related discipline preferred. Minimum of 3 years of customer service experience required with at least one year working in a production environment (loan processing, branch or call center) strongly preferred. Knowledge of banking products and services preferred. Knowledge of state and federal regulatory compliance requirements. Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail. Supervisory experience a plus. Familiarity with Microsoft Office. Must obtain (within 90 days) and maintain a State of CT Individual Producer License (Credit Insurance). Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
    $37k-46k yearly est. Auto-Apply 28d ago

Learn more about team manager jobs

How much does a team manager earn in Clinton, CT?

The average team manager in Clinton, CT earns between $56,000 and $145,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Clinton, CT

$90,000
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