Additional Information About the Role
Multiple Team Lead/Charge opportunites available within our Heart & Vascular units.
• Up to $10,000 Sign-On Bonus (External Candidates) • $5/hr Barnes-Jewish Hospital Med/Surg Nurse Differential for High-Risk Cardiology and the PCU's below
• Eligible hires will receive a one-time deposit of an additional 36 hours of PTO, 90 days after their start date
• Flexible Scheduling Available!
• Great medical benefits
• Tuition assistance and continuing education
• 401(k)
BSN and ADN candidates welcome to apply.
High-Risk Cardiology
High acuity telemetry units
Patients are admitted from ED, CCU, admitting, procedure areas and other hospital units, and from outside hospitals. Most of our patient population is those diagnosed with myocardial infarction requiring cardiac catheterization, congestive heart failure, heart arrhythmias, and pulmonary hypertension.
Cardiac PCU
Most patients are diagnosed with congestive heart failure, heart arrhythmias, pulmonary hypertension, and other life-threatening conditions. With this known diagnosis many may require cardiac catheterization and stent placement. As a leader in advanced therapies for heart failure, we offer care to pre- and post- heart transplant and Left Ventricular Assist Device (LVAD) patients. This unit specifically cares for readmitted LVADs and manage complex issues like pump clots, stroke, and manage medications.
Vascular Surgery PCU
Our nursing staff provides pre/post-operative care to the wide variety of interventions needed for peripheral vascular disease patients. Surgical services include endoluminal and open repair of thoracic and abdominal aortic aneurysms, thoracic outlet decompression, carotid artery angioplasty/stenting, carotid endarterectomies, dialysis access (fistulas/grafts), catheter-directed thrombolysis, and various bypasses and stents for aorto-iliac and upper/lower extremity occlusive disease.
Cardiothoracic PCU
Post Thoracic Surgery patients ranging from lung transplants, lung surgeries, and esophagectomy. In addition, we care for the Cardiothoracic population after they stabilize from the ICU. We will take care of Pre/Post CABG, Valve Repairs, Heart transplants, and other surgical procedures.
Cardiac Surgery PCU
We provide post-operative care to cardiac surgery patients. Our most frequent procedures are CABG (coronary artery bypass graft), Cardiac Valve Repair/Replacement, LVAD (left ventricular device implantation), Aortic repairs, and MAZE.
Cardiac ICU
Patients with MIs, cardiomyopathies and a variety of irregular rhythms, including life-threatening v-fib and v-tach, device designated floor LVAD, IMPELLA, intra-aortic ballon pump, Non post operative side, pre surgical heart intervention patients.
Cardiothoracic ICU
Patients are CTICU, had surgery from their esophagus to diaphragm, open heart surgery, cabbages, valve replacements, active heart failure program (heart is failing and only thing to do for is to add devices) ventricular assist device. Surgical Post Operative area, patients under cardiac umbrella, heart transplants. Under thoracic procedures, lung transplants and lung surgeries. Vascular patient population, specific to vascular procedures with the aorta. CT patient population and Cardiac, Thoracic and Vascular.
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
Division 2100 is a fast paced high risk cardiology division at Barnes-Jewish Hospital. We care for a variety of cardiology patients including congestive heart failure, left ventricular assist devices, post cardiac device implantation, post EP and Stent procedures. The Staff Nurse (RN) is an integral part of the patient care team using critical thinking skills and clinical expertise to continually assess the patients' status. The Staff Nurse (RN) must be certified in BLS and obtain ACLS certification within 1 year of working on the division.
Preferred Qualifications
Role Purpose
Under the direction of manager, plans, directs, and coordinates activities of a unit on a designated shift. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed.
Responsibilities
Facilitates identification and resolution of gaps in care from hospitalization, at discharge, and into the ambulatory care setting. Critically assess patient data to proactively mitigate impending changes in condition and establishes consults to interprofessional team as appropriate.
Leads the development and implementation of complex individual plans of care with defined goals in collaboration with other members of the interprofessional team and the patient, family, or caregiver in accordance with the established guidelines and standards of nursing care. Plan of care reflects application of expert holistic clinical knowledge and skill to anticipate and prioritize complex care needs, anticipate barriers, incorporating interprofessional team and caregiver/family input, and identifies opportunities to improve patient outcomes.
Actively utilizes and champions scientific inquiry for evidence-based practices (e.g., participates in journal club, facilitates practice change based on new knowledge, recommends new standards of care or revisions to current standards, conduct a literature search to support unit or organizational goals, disseminate new knowledge obtained from relevant conference or continuing education). Explore opportunities to advance nursing practice (e.g., support a community service health event as a representative of the healthcare profession, patient/family education group, community advisory board, member of Ethics Advisory Committee, serve as adjunct faculty, leadership board in specialty organization).
Analyzes gap in practice standards and provides feedback to peers in collaboration with leadership to enhance safe patient care. Leads the evaluation of the patient and family experience, and adjusts care provided to improve patient satisfaction and quality of care.
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Nursing Diploma/Associate's
- Nursing
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
RN
Preferred Requirements
Education
Bachelor's Degree
- Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
$30k-50k yearly est. 1d ago
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Customer Experience Manager St Louis
Ledgent Technology 3.5
Team manager job in Saint Louis, MO
Job Title: Mgr, Customer Experience
Hourly Rate: USD $33.65
Onsite/Remote: 100% Onsite
Responsibilities:
The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience Manager will:
Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division
Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT)
Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey
Translate complex data insights into clear, actionable recommendations for cross-functional teams
Collaborate closely with other functions to ensure customer pain points are prioritized
Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience
Manage, monitor and measure the performance of queues and processes
Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training
Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Support, recommend and implement technology initiatives
Routinely review staff performance of key metrics and work with staff daily to improve performance
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Management experience in a Call Center Environment with proven strong customer service skills
Ability to work with call monitoring tools/software
Demonstrated success with pipeline management
Financial Services and mortgage industry experience required
Strong understanding of applicable Federal, State and Local mortgage regulations
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$33.7 hourly 20h ago
Team Lead- Mortgage (Ladue)
Midland States Bank 4.0
Team manager job in Saint Louis, MO
Are you the right applicant for this opportunity Find out by reading through the role overview below. Team Lead- Mortgage Time Type: Full time At Midland, were proud to be a little different. You can see it in our bright orange signs-but theres more to it than that. With our heartfelt and personalized approach, were focused on meeting every customers needs with the brightest solutions.
For more than 140 years, weve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. Were innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say were unlike any other bank.
And youd be right.
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Position Summary
This position performs a wide range of duties relating to the origination of residential mortgage loans for branch offices and outside referrals. Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives. Assume overall responsibility for the residential mortgage loan from application to closing on personal production. In addition, responsible for overall production of the team and the day-to-day management of each Loan Originator (LO). Effectively partner with fulfillment Operations to drive closed volume. This position is a leadership role.
Primary Accountabilities
People
Manages a team of professionals in a customer-centric culture to excel in a fast-paced environment.
Coaches, develops, and conducts performance management activities with direct and indirect reports.
Identifies high-potential employees for advanced training and development opportunities.
Effectively manages poor performers.
Manages a team of at least 1 Mortgage Loan Originator (MLO) or Jr. Mortgage Loan Originator.
Relationship Management and Sales Development
Develops and nurtures relationships with referral sources to generate new business opportunities.
Cultivates a sales-focused culture within the team and contributes to the development of effective marketing strategies.
Fosters a culture of compliance and ethical sales practices.
Ability to generate annual production in excess of $20 million.
Manages personal and team production to achieve monthly production goals.
Holds business plan reviews with sales team.
Builds strategic and tactical plans for driving volume growth in assigned area.
Participates in sales calls with Loan Originators.
Identifies opportunities for improvement in systems and procedures to enhance efficiency.
Accountable for verifying all loan originators are in compliance with state and federal regulation, as well as policies and procedures set by the bank.
Monitors quality levels of loan originators to insure adherence to standards.
Serves as an intermediary for loan issues with processing, manager and underwriting manager.
Provides support at bank sponsored events.
Other
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Position Qualifications
Education/Experience:
Bachelors degree in business, finance, real estate, or related field.
Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members.
5 years experience in real estate/mortgage sales required.
NMLS State License or Federal NMLS Registration.
Strong entrepreneurial and business development/sales experience/skills.
Knowledge of FHA, FNMA and FHLMS underwriting guidelines.
Subject matter expert in mortgage compliance regulations.
Business acumen and judgment- bank mortgage products, policies, and procedures.
Needs analysis skills - analyzing information regarding customer income/debts, etc. Interpersonal/Persuasive/Influencing and negotiation skills.
In-depth knowledge of conventional, government, and portfolio guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.
Excellent organizational and time management skills.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self development
Being flexible and adaptable
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. xevrcyc If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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$86k-136k yearly est. 1d ago
Part-time Operations Support (Grill Assembler) Crestwood, MO
Ace Hardware 4.3
Team manager job in Saint Louis, MO
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
AboutAce RetailGroup
Ace RetailGroup(ARG), the division of Ace Hardware Corporation that owns andoperatesthe Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.ARG has been in operation serving our neighbors throughout the United States for over a century.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
General Summary
This positionis responsible forassembling customer and store grills as well asseveralselectproducts asdirectedby the supervisor.Theoperations supportassociate willwork out of our Customer Fulfillment Center or astore location.
Essential Duties and Responsibilities
TheOperations SupportAssociatesfocus will be to work with thesupervisorand/or store managementto executeassemblingproducts.
Ensure items areassembled according to themanufacturersdirections.
Performthe minimumdailyassembly outputs as provided by thesupervisor.
Report any defects or damages of any partsimmediatelyto thesupervisor.
Maintain a clean and safe workspace and environment.
Properly dispose of all waste accumulated during theassembly process.
Use equipment properly to ensure the safety of allassociates.
Report all customer satisfaction issues to thesupervisor.
Perform other related duties and specialprojectsasassigned.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Ability to read and interpret documents such as safety rules,manufactureassembly directions,operatingand maintenance instructions and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, andpercentageand to draw and interpret bar graphs.
Ability to work independently.
Ability to work flexible hours.
Effective communication skills (verbal and written).
Abilityto foster teamwork andcollaboration andmotivate others both internal and external to perform enthusiastically.
Standing, walking,bending,lifting (up to50lbs)regularly,and lifting (up to 100lbs) occasionally withassistance,and climbing.
Compensation Details
$16.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5 hourly 1d ago
Office Manager
Bulk Buy USA
Team manager job in Wright City, MO
Office & Accounting Coordinator - Onsite Only | $20/hr | Full-Time
Are you a self-starter who thrives in a small company atmosphere? Bulk Buy USA is looking for someone to handle QuickBooks, payroll, payroll taxes, truck scheduling, and per-job profit tracking.
You'll need:
- QuickBooks experience
- Payroll & tax knowledge
- Strong organization & multitasking
- Excellent communication
We offer:
- $20/hr
- Hands-on role in a growing, fast-paced company
- Paid holidays after 1 year
- Paid vacation after 1 year
- 3% IRA match
Apply now!
$20 hourly 2d ago
Traffic Operation Manager
Tryfacta, Inc.
Team manager job in Saint Louis, MO
Tryfacta is seeking a Traffic Operations Manager (Supervisor, Project Managers) for our client in Clayton, MO, 63105. This is a Permanent assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: Traffic Operations Manager (Supervisor, Project Managers)
Location: Clayton, MO, 63105
Duration: Permanent
Responsibilities for this position include, but are not limited to:
Examples of Duties
Direct and manage traffic engineering projects and personnel, including hiring and performance evaluations.
Manage repair, operations, upgrades, and underground utility locates of traffic signals and the communications network.
Manage traffic correspondence related to traffic signals and pavement markings.
Manage striping and pavement marking operations.
Create traffic signals and pavement marking specifications.
Responsible for additions and deletions to the County Traffic Code, Schedule I - Electric Traffic Control Signals.
Manage the annual operating budget for traffic signals and pavement marking items.
Create and manage traffic operations contracts for materials and services.
Perform other duties as assigned.
Minimum Qualifications
Candidates must be registered as a Professional Engineer by the Missouri Board of Engineers, Architects and Land Surveyors. At least seven years of related experience including traffic and supervisory experience or any equivalent combination of education and experience.
A current, valid driver's license is required.
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
$45k-75k yearly est. 3d ago
Product Team Manager
Actalent
Team manager job in Chesterfield, MO
Responsible for leading cross-functional teams to execute capital equipment development projects, ensuring accuracy and completeness from sales to customer production startup. This involves collaborating with various departments, developing project plans, managing communication, and driving accountability to achieve project goals.
Responsibilities
* Lead cross-functional teams to execute capital equipment development projects.
* Ensure accuracy and completeness from sales through to customer production startup.
* Collaborate with various departments to develop project plans.
* Manage communication and drive accountability to achieve project goals.
* Set expectations and track milestones for project progress.
* Lead meetings, document decisions, and communicate risks or changes to project scope or schedule.
Essential Skills
* Strong verbal and written communication skills.
* Ability to lead cross-functional teams and interface with customers at all levels.
* Proven ability to manage multiple, complex technical projects concurrently.
* Skilled at setting expectations, tracking milestones, and driving accountability.
* Solid organizational skills and attention to detail.
* Ability to understand and translate technical engineering concepts into customer-facing communication.
* Comfortable leading meetings and documenting decisions.
* Self-directed, solutions-oriented with strong critical thinking and problem-solving abilities.
Additional Skills & Qualifications
* Bachelor's degree in Engineering, Mechanical Engineering, Industrial, Manufacturing, or a related technical field.
* Minimum of 6 years of experience managing technical projects or programs.
* Experience in capital equipment, manufacturing, or industrial machinery.
* Experience in printing, converting, or related equipment industries is a strong plus.
Work Environment
The role involves working in a dynamic and collaborative environment focused on capital equipment development. The successful candidate will engage with various technologies and equipment, maintaining professional communication with both internal and external stakeholders. The dress code is business casual, aligning with the company's professional standards.
Pay and Benefits
The pay range for this position is $80000.00 - $110000.00/yr.
Benefits
A Career with Mark Andy, Inc offers a Competitive Salary and Comprehensive Benefits, which include:
Medical, Dental, & Vision Insurance Plans
401(k) Retirement Savings Plan
Paid Holidays, Vacation, Floating Holidays & Sick Time
Employee Assistance Program
Short-term and Long-term Disability
Life and AD&D Insurance
Tuition Assistance
Incentive Plans
Pet Insurance
Daily Pay Option
Discount Programs
Workplace Type
This is a fully onsite position in Chesterfield,MO.
Application Deadline
This position is anticipated to close on May 9, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$80k-110k yearly 60d+ ago
Shift Team Manager
Flexsys America
Team manager job in East Saint Louis, IL
Flexsys is a chemical manufacturing company with operations in the US, Europe, Latin America and Asia. It produces tire additives that enhance the strength and durability of tires for leading manufactures around the world. We are a global supplier of rubber chemicals and solutions including insoluble sulfur, anti-degradants, and stabilizers. The company's singular focus is on delivering better solutions for manufacturers of tires and other rubber products that enhance product performance, optimize production efficiency, and ensure supply chain success. As the largest manufacturer of tire-industry additives in the world, and a newly independent entity, Flexsys brings a track record of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth - working together with our customers as a valuable partner, helping to meet their critical objectives. The salary range for this role is $80,000 to 100,000 based on the candidate's experience level.
As a Shift TeamManager, you will:
Has primary responsibility for the safe operation of the plant during scheduled shift.
Ensures proper use of safe work practices.
Requests support from maintenance, engineering, and HSES as needed to ensure safe operation of the plant.
Serves as incident commander for the site's emergency response efforts.
Directs the workforce on the applicable shift. This includes deployment of employees to various duties as circumstances require.
Serves as the site's top management representative on the off shifts.
Completes defined safety and environmental checks during shift.
Leads incident investigations arising out of incidents occurring on the shift.
Oversees handling of hazardous waste.
Interfaces with a wide range of employees and management personnel.
Manages and resolves interpersonal conflicts among employees on the shift.
Troubleshoots process and equipment problems as necessary, primarily through the efforts of the workforce.
Conduct development and coaching reviews to improve employee performance.
The position requires the incumbent to have the ability to listen to an issue or concern, and to ask enough appropriate questions to understand the essence of the issue; be able to make sound decisions and act upon them in a timely manner; be able to effectively communicate the action/decision to applicable individual(s) and move on to the next issue; improve employee performance through development and coaching; and promote Safety programs.
Requirements
Basic Qualifications for Consideration:
High School diploma or equivalent
Basic aptitude in chemistry, math and computers
3 or more years' experience employed in an industrial facility, -OR- a B.S. degree in an engineering discipline
Strong mechanical aptitude
Able to manage multiple and changing priorities
Strong sense of urgency; able to react to situations requiring immediate attention
Strong problem investigation skills
Able to make timely and appropriate decisions with limited information
Able and willing to communicate with others
Strong listening skills
Strong conflict management skills
Able and willing to support management policy and procedural decisions
Strong coaching skills to drive employee improvement
This position is required to work a rotating shift schedule. The current shift schedule is a 12 hour 2-2-3 schedule that rotates every two weeks.
An Equal Opportunity Employer (EOE): race/color/religion/sex/sexual orientation/gender identity/ national origin/disability
$80k-100k yearly 57d ago
Retail Team Manager
Wahid Inc.
Team manager job in OFallon, MO
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$46k-96k yearly est. Auto-Apply 60d+ ago
Customer Service Manager - State Farm Agent Team Member
Scott Holdridge-State Farm Agent
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 30d ago
Customer Service Manager - State Farm Agent Team Member
Jake Molitor-State Farm Agent
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Monthly Commissions
Annual Bonus
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 11d ago
Customer Service Manager - State Farm Agent Team Member
Jon Chase-State Farm Agent
Team manager job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to multi-task
Ability to make presentations to potential customers
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$30k-52k yearly est. 10d ago
Customer Service Manager - State Farm Agent Team Member
Kevin Pierce-State Farm Agent
Team manager job in Saint Charles, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Kevin Pierce - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
$30k-52k yearly est. 6d ago
Senior Supervisor, Shipping and Receiving
Menasha 4.8
Team manager job in Edwardsville, IL
Menasha Corporation Employees, please log-in to your Workday account to apply for positions.
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
Supervises workers who confirm and record the receipt of shipments, prepare items for shipping, and load and unload trucks. Also responsible for managing the inter-departmental transport of materials. A level II supervisor has authority for personnel actions and oversees most day to day operations of group.
Essential Job Functions
The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.
Implements shipping and receiving strategies to assure company objectives in the areas of safety, productivity, quality,
customer service, cost and profitability
Oversees the preparation of all shipping and receiving documents and data entry to ensure accuracy and timeliness
Manages and assists with shipping, loading trucks, checking materials or product, and matches ASN and BOM
Manages dock traffic and ensures that all logistics suppliers follow appropriate policies and procedures
Accountable for shipping and receiving key performance metrics and provides guidance to shipping and receiving associates
to ensure scorecard objectives are met
Oversees customer product documents, work orders, shipping and/or receiving orders or requisitions to determine items to be moved, staged or shipped
Coordinates with key stakeholders to meet internal and external customer on-time-delivery demands
Collaborates with cross-functional leaders to support continuous improvement initiatives to drive operational excellence
Provides guidance on staffing, training, employee relations and performance management to develop and enhance the salaried and hourly shipping and receiving team, working closely with direct reports
Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
Education & Experience
High School diploma required, Bachelor's degree preferred
Minimum of 5 years of relevant experience required
Knowledge, Skills & Abilities
Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing
processes
Knowledge of strategies and tools for controlling and optimizing the factors that lie between the purchase of raw materials
and delivery of finished products
Ability to effectively manage the business relationship and transactions with the suppliers of raw materials or product
components
Knowledge of issues and considerations for effectively managing local or distributed inventories of raw materials, work in
progress and finished goods
Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and
materials throughout the manufacturing cycle
Knowledge of the day-to-day operations of a manufacturing plant or facility
Physical Requirements & Work Environment
Primarily works in a production and/or warehouse setting with time also spent in an office setting
Frequent walking and standing required
Occasional travel required
Occasional lifting up to 25 lbs.
The expected salary range for this position is $75,000-$90,000 annually. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.
All Menasha Packaging employees must conduct their work in a manner that complies with all legal standards and meets customer expectations.
They will maintain quality standards by establishing, enforcing and adhering to organizational standards set forth in published policies, procedures and processes.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Menasha Packaging is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential
accommodations with employer.
Two companies, one vision.
Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.
Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.
Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.
Come build an exciting, rewarding career with us, where you'll have opportunities to grow.
The possibilities are endless. The power is yours!
Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
$75k-90k yearly Auto-Apply 60d+ ago
Customer Experience / Mortgage Call Center Manager
Pennymac 4.7
Team manager job in Saint Louis, MO
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality.
As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience / Mortgage Call Center Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $65,000 - $100,000 Work Model OFFICE
$65k-100k yearly Auto-Apply 32d ago
Dental Office Manager
Elite Dental Partners 4.1
Team manager job in Saint Louis, MO
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel up to 20% to support surrounding offices
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$55k-65k yearly Auto-Apply 30d ago
Senior Culinary Supervisor
Sodexo S A
Team manager job in Saint Louis, MO
Senior Culinary SupervisorLocation: WASHINGTON UNIVERSITY IN ST. LOUIS - 56412002Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $25 per hour - $28 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Senior Culinary Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver.
You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes.
Responsibilities include:Provide support to management in the daily oversight of key functions and employees during the normal course of business Assist in ensuring a safe working environment throughout the facility for all employees.
Facilitate orientation and training of employees Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
2 or more years of related work experience.
Previous supervisory experience preferred.
Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
$25-28 hourly 23d ago
Office Manager
La Cross Dental
Team manager job in Belleville, IL
Dental Office Manager Belleville IL
La Cross Dental, a growing dental practice administration group with more than ten locations across the St. Louis metro area, is seeking an energetic, experienced, and upbeat Office Manager for our Belleville, Illinois office.
Why Join Us?
At La Cross Dental, we offer competitive compensation and a comprehensive benefits package, including:
Paid Time Off (PTO)
Paid Holidays
Employer-Paid Life Insurance
401(k) with Employer Matching 6%
Shortened Workweeks
Medical, Dental, Vision, Short Term, Accidental Insurances available.
Learning, Development, and Career Advancement Opportunities
Competitive compensation and bonuses
Youll also enjoy being part of a supportive, hard-working team that knows how to have funthrough employee and family events, contests, and wellness incentives.
What Youll Do as Office Manager:
As the Office Manager, youll be the advocate for your office, keeping operations running smoothly, supporting your team, and ensuring practice growth while maintaining a positive culture and outstanding patient care. Key responsibilities include:
Support doctors and clinical staff in treatment planning by ensuring patients understand their options
Confidently present and discuss treatment plans with patients, including financial arrangements and insurance coverage.
Use strong communication and customer service skills to increase case acceptance while maintaining trust and prioritizing patient care.
Leading daily operations, including scheduling, production, collections, and insurance processes.
Running morning huddles and maintaining office organization to meet production and collection goals.
Training, mentoring, and welcoming new team members, doctors, and patients.
Monitoring team performance and providing coaching to support growth and development.
Ensuring fairness, transparency, and inclusivity in all staff interactions.
Collecting payments at the time of service or within 30 days.
Promoting a collaborative, drama-free workplace with a focus on professionalism.
Leading by exampleworking smart, valuing teamwork, and emphasizing work-life balance.
What You Bring:
Experience in dental (preferred) or medical office management/administration.
Proficiency in dental practice management software (Eaglesoft, CareStack, or similar).
Strong background in insurance verifications, claims, prior authorizations, and collections.
A hands-on leadership style and willingness to jump in the weeds when needed.
Our Core Values:
Integrity Do the right thing, even when its hard.
Honesty Keep your promises; commitment is an action.
Engagement Be present for each other and our patients.
Respect Treat people how
they
want to be treated.
Fun Enjoy your experience!
Compensation details: 25-35 Hourly Wage
PIe6aa577d50a9-31181-39359709
$34k-51k yearly est. 8d ago
Assistant Support Manager
Arc 4.3
Team manager job in Saint Louis, MO
Be Part of our Circle.
We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.
The Support Manager is a full-time (40 hours/week) role earning $24.00/hour
What you will do:
Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices
Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment
Transport individuals to and from activities and scheduled appointments
Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes
Understand and implement standards for Daily Note completion and review
Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations
Execute all tasks and responsibilities as assigned by the Support Manager
Act as interim Support Manager in the Support Manager's absence
What you can expect from us:
We'll celebrate and empower your unique gifts and contributions.
We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.
You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.
Hands-on leadership that empowers team member innovation.
Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off.
STUDENT LOAN REPAYMENT ASSISTANCE
Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.
What we expect of you:
The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:
Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.
High school diploma
Some college preferred
Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field
Some supervisory experience in a related field preferred
We look forward to welcoming someone with the following knowledge and skills:
Ability to manage multiple priorities
Ability to collaborate and work as a teamâ¯â¯
Ability to communicate effectively and professionally, both verbally and in writing
Proficient computer skills, including the ability to use electronic health records systems
Ability to work independently including making critical decisions in emergency situations
Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost.
Join our circle. Apply today. About St. Louis Arc:
Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.
$24 hourly 58d ago
Head Start Team Supervisor-St Clair/Northwest
Jefferson Franklin Community Action Corporation 4.0
Team manager job in Saint Clair, MO
Jefferson Franklin Community Action Corporation is a social service agency located in the St. Louis Metro area. We are seeking to looking for someone with a passion for leading our team of dedicated staff in our Head Start Center. The Team Supervisor will responsible for the daily oversight and operations of the center(s) and assigned staff, including compliance of state and federal regulations.
Supervision:
* Supervise and evaluate assigned staff. Work with staff to correct deficiencies and improve performance and recommend disciplinary action when necessary.
* Communicate areas of performance improvement to staff and promote training that reflects the individual needs of staff members and/or the team as a whole.
* Review and approve supervised staff's time sheet and mileage claim.
* Complete reflective supervision meetings with individual staff members per program policy.
* Assist staff in developing individual professional development goals, and provide supports to meet goals, and follow up to ensure goals are met.
* Provide skill development and mentoring to staff progressing in their position by performing on-the-job technical assistance and mentoring of specific skills.
* Responsible for coordinating, tracking, and approving staff schedules.
* Responsible for conducting on-site orientation for assigned staff.
* In coordination with the Human Resource Department, review and update staff records to ensure all local, state, and federal requirements are met.
* Provide leadership in the area of early childhood development research and best practices; work in partnership with the appropriate Coordinator(s) to implement best practices in home base curriculum.
* Regularly monitor, report and provide feedback for all staff-related accidents/incidents.
Program Operations:
* Ensure program compliance of agency policies and procedures, including all local, state, and federal regulations.
* Work with staff to identify program needs and purchase supplies within allotted budget.
* Ensure program quality and compliance with HSPPS.
* Maintain and update all Group Connection events on the agency platform.
* In cooperation with the Professional Development Coordinator ensure staff attendance at trainings required per program policy.
* Maintain a general knowledge of the Head Start Performance Standards and program policies and ensure staff compliance.
Family Engagement and Community Partnerships :
* Coordinate with local agencies, community service organizations and educational providers and partners.
* In cooperation with the Family Engagement Coordinator, plan and oversee the implementation of activities to engage and involve families and community in Group Connections per program policy.
* Arrange for services in all functional areas, including internal and external resources to provide medical, social, mental health, educational, and special services as deemed appropriate.
* Serve as a representative of the program to the community and attend meetings and events when needed.
* Participate and assist with agency and community events per program policy.
Oversite of Service Delivery
* Facilitate Data Analysis Meetings with staff per program policy; identify and assign tasks and follow up with team members as necessary.
* Attend home visits with Home Based Family Coaches quarterly per program policy.
* Coordinate and monitor the planning and implementation of Group Connection events, per program policy.
Monitoring and Maintenance of Records
* Monitor entry of data in Child Plus per program policy.
* Monitor, evaluate, and provide training of volunteers.
* Monitor home visit attendance per program policy.
* Monitor and manage the maintenance and safety of facilities and availability of supplies.
* Monitor and manage Home Base inventory per program policy.
* Monitor and manage in-kind per program policy.
* Complete ongoing monitoring responsibilities as it relates to local, state, and federal regulations.
Professional Development
* Participate in professional development as required.
* May be asked to support other staff as needed
* Maintain confidentiality of family records and/or all program information.
* Must report to a workstation on a regular basis.
* Perform other duties as assigned.
BENEFITS OFFERED
Health, Vision, Dental, Life and Supplementary Insurance available, Paid Vacation, Sick and Holidays. Employee Assistance Program, Pet Insurance, Flexible Spending Account
EDUCATION AND EXPERIENCE REQUIREMENTS:
* Associate Degree in Early Childhood Education, Human Services, or a closely related field required
* Bachelor's Degree or higher in Early Childhood Education, Human Services, or a closely related field preferred
* Work experience in early childhood and/or family development preferred.
* Experience working with low-income families, childcare, health or education preferred.
* Minimum of one year of Supervisory experience required.
OTHER REQUIRED CAPABILITIES AND QUALIFICATIONS:
* Able to problem solve, handle crisis, and work with families and children of various cultures and low-income backgrounds.
* Able to establish positive working relationships with families, agency staff, and community members.
* Physically able to stand for long periods of time, as well as stooping, squatting, running, and lift an estimated 50 pounds.
* Must have an active driver's license and will be required to travel in or out of the community with own transportation.
* Advanced computer skills. (Word, Excel, Outlook)
How much does a team manager earn in Ferguson, MO?
The average team manager in Ferguson, MO earns between $33,000 and $133,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Ferguson, MO
$66,000
What are the biggest employers of Team Managers in Ferguson, MO?
The biggest employers of Team Managers in Ferguson, MO are: