Team Lead/Charge - All Heart & Vascular Units
Team manager job in Saint Louis, MO
Additional Information About the Role
Multiple Team Lead/Charge opportunites available within our Heart & Vascular units.
• Up to $10,000 Sign-On Bonus (External Candidates) • $5/hr Barnes-Jewish Hospital Med/Surg Nurse Differential for High-Risk Cardiology and the PCU's below
• Eligible hires will receive a one-time deposit of an additional 36 hours of PTO, 90 days after their start date
• Flexible Scheduling Available!
• Great medical benefits
• Tuition assistance and continuing education
• 401(k)
BSN and ADN candidates welcome to apply.
High-Risk Cardiology
High acuity telemetry units
Patients are admitted from ED, CCU, admitting, procedure areas and other hospital units, and from outside hospitals. Most of our patient population is those diagnosed with myocardial infarction requiring cardiac catheterization, congestive heart failure, heart arrhythmias, and pulmonary hypertension.
Cardiac PCU
Most patients are diagnosed with congestive heart failure, heart arrhythmias, pulmonary hypertension, and other life-threatening conditions. With this known diagnosis many may require cardiac catheterization and stent placement. As a leader in advanced therapies for heart failure, we offer care to pre- and post- heart transplant and Left Ventricular Assist Device (LVAD) patients. This unit specifically cares for readmitted LVADs and manage complex issues like pump clots, stroke, and manage medications.
Vascular Surgery PCU
Our nursing staff provides pre/post-operative care to the wide variety of interventions needed for peripheral vascular disease patients. Surgical services include endoluminal and open repair of thoracic and abdominal aortic aneurysms, thoracic outlet decompression, carotid artery angioplasty/stenting, carotid endarterectomies, dialysis access (fistulas/grafts), catheter-directed thrombolysis, and various bypasses and stents for aorto-iliac and upper/lower extremity occlusive disease.
Cardiothoracic PCU
Post Thoracic Surgery patients ranging from lung transplants, lung surgeries, and esophagectomy. In addition, we care for the Cardiothoracic population after they stabilize from the ICU. We will take care of Pre/Post CABG, Valve Repairs, Heart transplants, and other surgical procedures.
Cardiac Surgery PCU
We provide post-operative care to cardiac surgery patients. Our most frequent procedures are CABG (coronary artery bypass graft), Cardiac Valve Repair/Replacement, LVAD (left ventricular device implantation), Aortic repairs, and MAZE.
Cardiac ICU
Patients with MIs, cardiomyopathies and a variety of irregular rhythms, including life-threatening v-fib and v-tach, device designated floor LVAD, IMPELLA, intra-aortic ballon pump, Non post operative side, pre surgical heart intervention patients.
Cardiothoracic ICU
Patients are CTICU, had surgery from their esophagus to diaphragm, open heart surgery, cabbages, valve replacements, active heart failure program (heart is failing and only thing to do for is to add devices) ventricular assist device. Surgical Post Operative area, patients under cardiac umbrella, heart transplants. Under thoracic procedures, lung transplants and lung surgeries. Vascular patient population, specific to vascular procedures with the aorta. CT patient population and Cardiac, Thoracic and Vascular.
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
Division 2100 is a fast paced high risk cardiology division at Barnes-Jewish Hospital. We care for a variety of cardiology patients including congestive heart failure, left ventricular assist devices, post cardiac device implantation, post EP and Stent procedures. The Staff Nurse (RN) is an integral part of the patient care team using critical thinking skills and clinical expertise to continually assess the patients' status. The Staff Nurse (RN) must be certified in BLS and obtain ACLS certification within 1 year of working on the division.
Preferred Qualifications
Role Purpose
Under the direction of manager, plans, directs, and coordinates activities of a unit on a designated shift. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed.
Responsibilities
Facilitates identification and resolution of gaps in care from hospitalization, at discharge, and into the ambulatory care setting. Critically assess patient data to proactively mitigate impending changes in condition and establishes consults to interprofessional team as appropriate.
Leads the development and implementation of complex individual plans of care with defined goals in collaboration with other members of the interprofessional team and the patient, family, or caregiver in accordance with the established guidelines and standards of nursing care. Plan of care reflects application of expert holistic clinical knowledge and skill to anticipate and prioritize complex care needs, anticipate barriers, incorporating interprofessional team and caregiver/family input, and identifies opportunities to improve patient outcomes.
Actively utilizes and champions scientific inquiry for evidence-based practices (e.g., participates in journal club, facilitates practice change based on new knowledge, recommends new standards of care or revisions to current standards, conduct a literature search to support unit or organizational goals, disseminate new knowledge obtained from relevant conference or continuing education). Explore opportunities to advance nursing practice (e.g., support a community service health event as a representative of the healthcare profession, patient/family education group, community advisory board, member of Ethics Advisory Committee, serve as adjunct faculty, leadership board in specialty organization).
Analyzes gap in practice standards and provides feedback to peers in collaboration with leadership to enhance safe patient care. Leads the evaluation of the patient and family experience, and adjusts care provided to improve patient satisfaction and quality of care.
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Nursing Diploma/Associate's
- Nursing
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
RN
Preferred Requirements
Education
Bachelor's Degree
- Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Team Lead- Mortgage
Team manager job in Saint Louis, MO
Team Lead- Mortgage Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Position Summary
This position performs a wide range of duties relating to the origination of residential mortgage loans for branch offices and outside referrals. Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives. Assume overall responsibility for the residential mortgage loan from application to closing on personal production. In addition, responsible for overall production of the team and the day-to-day management of each Loan Originator (LO). Effectively partner with fulfillment Operations to drive closed volume. This position is a leadership role.
Primary Accountabilities
People
Manages a team of professionals in a customer-centric culture to excel in a fast-paced environment.
Coaches, develops, and conducts performance management activities with direct and indirect reports.
Identifies high-potential employees for advanced training and development opportunities.
Effectively manages poor performers.
Manages a team of at least 1 Mortgage Loan Originator (MLO) or Jr. Mortgage Loan Originator.
Relationship Management and Sales Development
Develops and nurtures relationships with referral sources to generate new business opportunities.
Cultivates a sales-focused culture within the team and contributes to the development of effective marketing strategies.
Fosters a culture of compliance and ethical sales practices.
Ability to generate annual production in excess of $20 million.
Manages personal and team production to achieve monthly production goals.
Holds business plan reviews with sales team.
Builds strategic and tactical plans for driving volume growth in assigned area.
Participates in sales calls with Loan Originator's.
Identifies opportunities for improvement in systems and procedures to enhance efficiency.
Accountable for verifying all loan originators are in compliance with state and federal regulation, as well as policies and procedures set by the bank.
Monitors quality levels of loan originators to insure adherence to standards.
Serves as an intermediary for loan issues with processing, manager and underwriting manager.
Provides support at bank sponsored events.
Other
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Position Qualifications
Education/Experience:
Bachelor's degree in business, finance, real estate, or related field.
Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members.
5 years' experience in real estate/mortgage sales required.
NMLS State License or Federal NMLS Registration.
Strong entrepreneurial and business development/sales experience/skills.
Knowledge of FHA, FNMA and FHLMS underwriting guidelines.
Subject matter expert in mortgage compliance regulations.
Business acumen and judgment- bank mortgage products, policies, and procedures.
Needs analysis skills - analyzing information regarding customer income/debts, etc. Interpersonal/Persuasive/Influencing and negotiation skills.
In-depth knowledge of conventional, government, and portfolio guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.
Excellent organizational and time management skills.
Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
Competencies:
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being Authentic
Emotional Intelligence
Self development
Being flexible and adaptable
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
PI73265c4ef750-37***********9
Front Office Manager
Team manager job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Deliver internal and external guest service the Ameristar Casino Resort Spa St. Charles way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions.
Adhere to guest service requirement and to the hotel's 4 Diamond standards. Promote positive public/team member relations at all times.
Adhere to established department and property policies and procedures regarding guest service standards.
Coach, monitor, and develop team members for improved performance.
Issuing timely performance evaluations on subordinates and offering guidelines and resources to achieve goals.
Must maintain the strictest confidence of any and all confidential information disclosed by Ameristar Casino Resort Spa St. Charles.
Hire, train, and supervisor front desk/office assistant managers, and other hotel positions.
Maintain expected levels of service and cleanliness in rooms-divisions.
Remain abreast of industry trends and design programs to encourage high level of team member performance.
Maintain and update hotel systems and procedures to maintain the highest performance levels.
Develops and monitors hotel room rates with the guidance of the Director of Hotel Operations.
Evaluate department assistant managers and leads annually.
Provide key communication link between critical departments i.e. Marketing, Food & Beverage, and Gaming.
Provide senior management with recommendations for capital improvements as well as routine maintenance requests.
Directs workers engage in preparing promotional correspondence with travel bureaus, business, and social groups.
Confers with department heads to discuss and formulate plans for soliciting business.
Oversees budgetary process for respective departments. Prepare detailed financial reports and ensure adherence to established budgets. Assist in preparing and investigating/resolving discrepancies in operating budgets
Oversees development and administration of sales programs/packages.
Qualifications
High School Diploma or GED equivalent.
College graduate preferred in Business Administration, Hospitality Management or related field.
Three to five years' experience in hotel management or equivalent work experience.
Thorough knowledge of hotel rooms division departments.
Knowledge and experience in management.
Must have good organizational skills.
General knowledge of Microsoft Word, Excel, and Outlook is a plus.
Possession of, and ability to obtain and maintain a valid gaming license within assigned state of employment and other jurisdictions
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be 21 years of age
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Team Manager - P2S5
Team manager job in Sauget, IL
Full-time Description
Job Type
Full-time
Sauget, IL • Manufacturing & Engineering
Who We Are:
Flexsys is a chemical manufacturing company with operations in the US, Europe, Latin America, and Asia. It produces tire additives that enhance the strength and durability of tires for leading manufactures around the world. We are a global supplier of rubber chemicals and solutions including insoluble sulfur, anti-degradants, and stabilizers. The company's singular focus is on delivering better solutions for manufacturers of tires and other rubber products that enhance product performance, optimize production efficiency, and ensure supply chain success. As the largest manufacturer of tire-industry additives in the world, and a newly independent entity, Flexsys brings a track record of innovation, quality, specialized expertise, a highly collaborative approach, and a commitment to growth - working together with our customers as a valuable partner, helping to meet their critical objectives.
Team Manager Role
The Flexsys America W.G. Krummrich plant (Sauget, Il) has an immediate opening for a Team Manager to support the P2S5 Production Area. This is a salary position reporting to the Rubber Production Area Manager. The salary range for this position is $85,000 to $105,000 based upon the experience and qualifications of the candidate.
Team Manager Responsibilities:
HSES and Quality
- Comply with all Federal, State, and local laws, regulations, and operating permits (EPA, OSHA, EEO, etc.)
- Assumes accountability for meeting plant safety objectives including training, work permits, critical items inspections, field job observations, housekeeping, reporting hazards and issues, and working safely in job assignments.
- Actively participates in safety meetings and various other HSES programs while promoting safety through offering recommendations to other employees on working safely.
- Assists in procedure reviews, communication of Management of Changes (MOC's), and maintains related checklists and systems o Supports and fulfills the requirements of the plant's ISO Quality System
People
- Plan and direct activities of the hourly operations team to achieve safe, reliable, quality production.
- Supervise the hourly operations team and provide feedback to encourage superior performance and to correct poor performance.
- Coach employees and resolve employee issues through effective problem resolution in accordance with established guidelines and procedures.
- Actively participate in training and development activities of direct reports to foster their growth and skill level.
- Tracks absenteeism and is responsible for vacation scheduling of shift personnel.
Productivity
- Coordinate and lead as necessary, troubleshooting and problem solving in the Rubber area.
- Identify maintenance requirements and process improvements opportunities.
- Serve as CMR on production related contracted tasks.
- Completes any additional responsibilities assigned by Area Manager or Plant Management
Requirements
Physical Requirements:
· Ability to travel to all areas in the facility which may require walking on grating, climbing, ascending and descending stairs, and traveling long distances, as required.
· Ability to wear Personal Protective Equipment (PPE) as required, including SCBA and/or other respiratory equipment.
· Ability to respond to audible and visual alarms.
· Ability to communicate verbally and in written form.
· Ability to interpret data, information, and documents.
· Ability to analyze and solve complex problems, observe and interpret situations, use math and mathematical reasoning.
· Ability to operate a personal computer and other office equipment.
· Ability to assist team members with equipment operations should the need arise.
Knowledge, Experience & Skills Required:
· Capable of prioritizing work effectively and simultaneously meeting multiple deadlines
· High level of responsibility including excellent follow-through/follow-up skills
· Ability to direct and challenge others, manage, and resolve conflicts.
· Aptitude to explain and teach technical information to others to develop their skills.
· Strong troubleshooting skills
· Proficient knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
· Continuous improvement mindset to improve efficiency of workflow and work processes.
· Adhere to Corporate policies and practices with special emphasis on The Eastman Advantage, Safety Policy, Quality Policy, Responsible Care
An Equal Opportunity Employer (EOE): race/color/religion/sex/sexual orientation/gender identity/ national origin/disability
Customer Service Manager - State Farm Agent Team Member
Team manager job in Wentzville, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Randy Stegmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
Customer Service Manager - State Farm Agent Team Member
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Manager - State Farm Agent Team Member
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
Monthly Commissions
Annual Bonus
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Manager - State Farm Agent Team Member
Team manager job in Saint Louis, MO
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Join Our Dream Team as Office Manager State Farm Agent Team Member!
Are you a master multitasker with a knack for keeping things running like a well-oiled machine? Do you love being the go-to person who keeps the office buzzing and the team smiling? If yes, then we want YOU to be the Office Manager superstar for Ian Minnigerodes State Farm Agency!
What Youll Be Rockin Every Day:
Be the captain of our office ship steering daily operations smoothly and effortlessly.
Juggle calendars like a pro: schedule appointments, meetings, and conferences without breaking a sweat.
Answer calls like a phone ninja, with charm and excellent phone etiquette.
Welcome visitors with a smile and guide them to the right spot like a pro concierge.
Train and inspire our awesome office staff to work smarter, faster, and happier.
Keep us all on track by making sure company policies and procedures are followed to the T.
What You Bring to the Party:
A wizard with calendar tools and scheduling software.
Phone systems and office gadgets? Youve got them covered.
Organizational skills that would make a juggler jealous multitasking is your superpower!
Communication skills that sparkle, both spoken and written.
Customer service thats top-notch and a professional vibe that never quits.
Perks Thatll Make You Smile:
No Nights or Weekends, Ever! Because life outside work matters.
Paid Holidays & PTO Relax, recharge, and enjoy YOU time.
Simple IRA with 3% Match Were all about securing your future.
Growth Galore Climb the ladder in a fast-growing agency that loves promoting from within.
Health, Dental & Vision All the benefits you need to stay healthy and happy.
Ready to take the reins and make our office the happiest place on Earth? Lets make it happen! Apply now and join a team that values YOU!
Customer Service Manager - State Farm Agent Team Member
Team manager job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to multi-task
Ability to make presentations to potential customers
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Senior Supervisor, Shipping and Receiving
Team manager job in Edwardsville, IL
Menasha Corporation Employees, please log-in to your Workday account to apply for positions.
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
Supervises workers who confirm and record the receipt of shipments, prepare items for shipping, and load and unload trucks. Also responsible for managing the inter-departmental transport of materials. A level II supervisor has authority for personnel actions and oversees most day to day operations of group.
Essential Job Functions
The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.
Implements shipping and receiving strategies to assure company objectives in the areas of safety, productivity, quality,
customer service, cost and profitability
Oversees the preparation of all shipping and receiving documents and data entry to ensure accuracy and timeliness
Manages and assists with shipping, loading trucks, checking materials or product, and matches ASN and BOM
Manages dock traffic and ensures that all logistics suppliers follow appropriate policies and procedures
Accountable for shipping and receiving key performance metrics and provides guidance to shipping and receiving associates
to ensure scorecard objectives are met
Oversees customer product documents, work orders, shipping and/or receiving orders or requisitions to determine items to be moved, staged or shipped
Coordinates with key stakeholders to meet internal and external customer on-time-delivery demands
Collaborates with cross-functional leaders to support continuous improvement initiatives to drive operational excellence
Provides guidance on staffing, training, employee relations and performance management to develop and enhance the salaried and hourly shipping and receiving team, working closely with direct reports
Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
Education & Experience
High School diploma required, Bachelor's degree preferred
Minimum of 5 years of relevant experience required
Knowledge, Skills & Abilities
Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing
processes
Knowledge of strategies and tools for controlling and optimizing the factors that lie between the purchase of raw materials
and delivery of finished products
Ability to effectively manage the business relationship and transactions with the suppliers of raw materials or product
components
Knowledge of issues and considerations for effectively managing local or distributed inventories of raw materials, work in
progress and finished goods
Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and
materials throughout the manufacturing cycle
Knowledge of the day-to-day operations of a manufacturing plant or facility
Physical Requirements & Work Environment
Primarily works in a production and/or warehouse setting with time also spent in an office setting
Frequent walking and standing required
Occasional travel required
Occasional lifting up to 25 lbs.
The expected salary range for this position is $75,000-$90,000 annually. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.
All Menasha Packaging employees must conduct their work in a manner that complies with all legal standards and meets customer expectations.
They will maintain quality standards by establishing, enforcing and adhering to organizational standards set forth in published policies, procedures and processes.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
Menasha Packaging is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential
accommodations with employer.
Two companies, one vision.
Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.
Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.
Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.
Come build an exciting, rewarding career with us, where you'll have opportunities to grow.
The possibilities are endless. The power is yours!
Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
Auto-ApplyCustomer Experience / Mortgage Call Center Manager
Team manager job in Saint Louis, MO
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality.
As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience / Mortgage Call Center Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $65,000 - $100,000 Work Model OFFICE
Auto-ApplyFT Customer Experience Manager
Team manager job in Saint Louis, MO
Store - St Louis, MODeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyFront Office Manager
Team manager job in Saint Louis, MO
Property Description
Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis's top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city's premier hotels!
Overview
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents, night audit, and valet attendants, and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Qualifications
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Marriott/Lightspeed experience preferred
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Auto-ApplyDental Office Manager
Team manager job in Saint Louis, MO
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel up to 20% to support surrounding offices
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Auto-ApplyFront Office Manager/Hampton Inn Clayton
Team manager job in Clayton, MO
· Maintain standards of quality guest service.
· Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.
· Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel.
· Maintains proper supervision over all aspects of front office operations up to but not limited to front desk, PBX, shuttle drivers, & security.
· Oversees all problem resolution matters in the absence of GM & Director of Rooms.
· Increase the level of guest satisfaction by delivering an exceptional product through employee development.
· Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
· Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Ability to accurately use various office and accounting software.
Requirements
· Must have previous supervisory experience; hospitality experience preferred
Must have a comprehensive knowledge of all hotel departments and functions.
· Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
· Must have exceptional mathematical and computer skills.
· High school education and relevant training and experience required. Additional education preferred.
· Ability to timely obtain any required licenses or certificates.
· CPR training required; first aid training preferred.
· Additional language ability preferred.
Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
Office Manager
Team manager job in Maplewood, MO
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
* Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
* Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
* Conduct performance reviews and compensation evaluations for the office team.
* Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
* Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
* Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
* Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
* Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
* Industry related experience will be beneficial.
* Management experience required
* Favorable result on background check as required by state.
* Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
* HSD or GED
* ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
* None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
* 7335 Manchester Rd, Maplewood, MO 63143
* Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyClinic Office Manager
Team manager job in Granite City, IL
Job Description
We are Gateway Regional Medical Center
Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.
Position Overview:
Responsible for administering, directing, planning and coordinating all clerical and administrative office activities.
Specifics:
-Position: Clinic Office Manager
-Department: Physician Practices
-Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040
-Position Status: Full-time
Education Qualifications:
Required: High School graduate or equivalent
Preferred: Two years of college
Preferred: Courses in medical terminology and health care office management
Experience Qualifications:
One (1) year of experience in an office or medically related environment.
Ability to work collaboratively with all members of the health care team and excellent communication skills required.
Company Benefits:
Competitive salary and performance-based incentives
Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available
Retirement savings plan with employer matching
Vacation time and holiday pay
Shift differentials
Supportive and inclusive work environment
Pay Range:
The pay range for this position is $ 25.71-38.56 per hour.
Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
Call Center Operations Manager
Team manager job in Saint Louis, MO
Job Description
Opportunity:
LCR is looking for a Call Center Operations Manager. Your focus will be to manage a team of 4 Supervisors and 40-60 customer service representatives. The ideal candidate will be able to create and cultivate a culture that creates energy, and drive to achieve corporate goals.
Job Summary:
Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the productivity of resources (people, technology etc.). Collects and analyze call-center statistics
Responsibilities:
Provide leadership to front line Supervisors, ensuring operational and coaching practices are implemented and updated as needed to drive performance results and employee development.
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs.
Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Drive improvements in overall service levels, transactional efficiencies and cost management.
Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drives continuous improvement through trend reporting analysis and metrics management
Offers new ideas and suggestions for improvement.
Skills Requirements:
5 or more years of call center experience in collections/sales/customer service/technical support.
2 or more years of managing supervisors experience.
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
About Lehman Consulting & Recruiting
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Assistant Support Manager
Team manager job in Saint Louis, MO
Be Part of our Circle.
We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.
The Support Manager is a full-time (40 hours/week) role earning $24.00/hour
What you will do:
Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices
Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment
Transport individuals to and from activities and scheduled appointments
Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes
Understand and implement standards for Daily Note completion and review
Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations
Execute all tasks and responsibilities as assigned by the Support Manager
Act as interim Support Manager in the Support Manager's absence
What you can expect from us:
We'll celebrate and empower your unique gifts and contributions.
We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.
You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.
Hands-on leadership that empowers team member innovation.
Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off.
STUDENT LOAN REPAYMENT ASSISTANCE
Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.
What we expect of you:
The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:
Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.
High school diploma
Some college preferred
Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field
Some supervisory experience in a related field preferred
We look forward to welcoming someone with the following knowledge and skills:
Ability to manage multiple priorities
Ability to collaborate and work as a teamâ¯â¯
Ability to communicate effectively and professionally, both verbally and in writing
Proficient computer skills, including the ability to use electronic health records systems
Ability to work independently including making critical decisions in emergency situations
Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost.
Join our circle. Apply today. About St. Louis Arc:
Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.
Head Start Team Supervisor-St Clair/Northwest
Team manager job in Saint Clair, MO
Jefferson Franklin Community Action Corporation is a social service agency located in the St. Louis Metro area. We are seeking to looking for someone with a passion for leading our team of dedicated staff in our Head Start Center. The Team Supervisor will responsible for the daily oversight and operations of the center(s) and assigned staff, including compliance of state and federal regulations.
Supervision:
* Supervise and evaluate assigned staff. Work with staff to correct deficiencies and improve performance and recommend disciplinary action when necessary.
* Communicate areas of performance improvement to staff and promote training that reflects the individual needs of staff members and/or the team as a whole.
* Review and approve supervised staff's time sheet and mileage claim.
* Complete reflective supervision meetings with individual staff members per program policy.
* Assist staff in developing individual professional development goals, and provide supports to meet goals, and follow up to ensure goals are met.
* Provide skill development and mentoring to staff progressing in their position by performing on-the-job technical assistance and mentoring of specific skills.
* Responsible for coordinating, tracking, and approving staff schedules.
* Responsible for conducting on-site orientation for assigned staff.
* In coordination with the Human Resource Department, review and update staff records to ensure all local, state, and federal requirements are met.
* Provide leadership in the area of early childhood development research and best practices; work in partnership with the appropriate Coordinator(s) to implement best practices in home base curriculum.
* Regularly monitor, report and provide feedback for all staff-related accidents/incidents.
Program Operations:
* Ensure program compliance of agency policies and procedures, including all local, state, and federal regulations.
* Work with staff to identify program needs and purchase supplies within allotted budget.
* Ensure program quality and compliance with HSPPS.
* Maintain and update all Group Connection events on the agency platform.
* In cooperation with the Professional Development Coordinator ensure staff attendance at trainings required per program policy.
* Maintain a general knowledge of the Head Start Performance Standards and program policies and ensure staff compliance.
Family Engagement and Community Partnerships :
* Coordinate with local agencies, community service organizations and educational providers and partners.
* In cooperation with the Family Engagement Coordinator, plan and oversee the implementation of activities to engage and involve families and community in Group Connections per program policy.
* Arrange for services in all functional areas, including internal and external resources to provide medical, social, mental health, educational, and special services as deemed appropriate.
* Serve as a representative of the program to the community and attend meetings and events when needed.
* Participate and assist with agency and community events per program policy.
Oversite of Service Delivery
* Facilitate Data Analysis Meetings with staff per program policy; identify and assign tasks and follow up with team members as necessary.
* Attend home visits with Home Based Family Coaches quarterly per program policy.
* Coordinate and monitor the planning and implementation of Group Connection events, per program policy.
Monitoring and Maintenance of Records
* Monitor entry of data in Child Plus per program policy.
* Monitor, evaluate, and provide training of volunteers.
* Monitor home visit attendance per program policy.
* Monitor and manage the maintenance and safety of facilities and availability of supplies.
* Monitor and manage Home Base inventory per program policy.
* Monitor and manage in-kind per program policy.
* Complete ongoing monitoring responsibilities as it relates to local, state, and federal regulations.
Professional Development
* Participate in professional development as required.
* May be asked to support other staff as needed
* Maintain confidentiality of family records and/or all program information.
* Must report to a workstation on a regular basis.
* Perform other duties as assigned.
BENEFITS OFFERED
Health, Vision, Dental, Life and Supplementary Insurance available, Paid Vacation, Sick and Holidays. Employee Assistance Program, Pet Insurance, Flexible Spending Account
EDUCATION AND EXPERIENCE REQUIREMENTS:
* Associate Degree in Early Childhood Education, Human Services, or a closely related field required
* Bachelor's Degree or higher in Early Childhood Education, Human Services, or a closely related field preferred
* Work experience in early childhood and/or family development preferred.
* Experience working with low-income families, childcare, health or education preferred.
* Minimum of one year of Supervisory experience required.
OTHER REQUIRED CAPABILITIES AND QUALIFICATIONS:
* Able to problem solve, handle crisis, and work with families and children of various cultures and low-income backgrounds.
* Able to establish positive working relationships with families, agency staff, and community members.
* Physically able to stand for long periods of time, as well as stooping, squatting, running, and lift an estimated 50 pounds.
* Must have an active driver's license and will be required to travel in or out of the community with own transportation.
* Advanced computer skills. (Word, Excel, Outlook)