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  • PT Customer Service Leader

    Hannaford Bros Co 4.7company rating

    Team manager job in New Hartford, NY

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and perform other functions as assigned by supervision. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Frequently, perform cashier and/or bagging functions * Frequently, perform service desk/kiosk and if trained, bookkeeper functions * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions (18 years of age). * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Prerequisite Training: * Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets * Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Work in and out of inclement weather when necessary. * Gather up to five shopping carts and push them to designated areas. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to check identification cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously. * Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. * Handle cash pickups and change orders as requested and log as required. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages. * Provide customers and associates with hassle-free refunds while applying all applicable guarantees * Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 17.60 - $26.20 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.6-26.2 hourly 13d ago
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  • Customer Experience Manager - Contact Center Tier 1

    Eaton Corporation 4.7company rating

    Team manager job in Syracuse, NY

    Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our Syracuse, NY or Highland, IL facilities. Relocation is not provided for this role. The Global Energy Infrastructure Solutions (GEIS) division is part of Eaton's global electrical sector and has over 128 years of experience in enhancing efficiency, safety, and reliability for our customers. Our strategic focus is on driving growth, leveraging innovation, and building capability across our global network. We operate in dynamic and ever evolving markets, be this as a result of energy transitions, digitalization, safety, or a continued drive for greater efficiency within our customers, partners and suppliers. To deliver on this, we need the best people. We need diverse ideas, experiences, mindsets, and skills to imagine the future solutions our markets will need. The expected annual salary range for this role is $94000 - $138000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: The Customer Service Manager - Tier 1 is entrusted with the leadership and oversight of the front-line customer support team, which is responsible for addressing customer inquiries. This role is pivotal in ensuring the timely and expert resolution of cases, providing advanced guidance to Tier 1 CSRs, and fostering continuous improvement focused on leveraging technology to drive customer satisfaction and employee development while adhering to organizational standards. In this role you will: * Oversee a wide range of pre-sales and post-sales responsibilities, including pricing and availability inquiries, technical support, quality notifications, and logistics coordination-by leading the Tier 1 CSR team to deliver consistent, high-quality support within the defined business scope. * Maintain close collaboration with all departments involved in pre-sales and post-sales processes (import/export, supply chain, master data management) and ensure ongoing communication regarding weekly performance. * Implement and optimize Customer Service technology solutions to enhance operational efficiency. * Partner with Customer Experience Leadership and related clusters (Sales, Master Data Management, Programs, Supply Chain, Import/Export, Pricing, Automation, CI & Quality, Technical Support, Quotations, Services) to advance future strategies and foster synergy. * Develop and monitor performance metrics for team members, ensuring consistent evaluation and feedback to optimize employee development. * Ensure that standard operating procedures are established, documented, followed, reviewed, and updated as necessary for all departmental activities. * Benchmark existing service levels and drive the development and implementation of improvement initiatives. * Enforce company policies and verify that order and return transactions comply with current Terms and Conditions. * Stay abreast of advancements in technology relevant to business operations, including computing, e-commerce, and database management. * Operate independently to identify and pursue opportunities related to orders and specifications, communicating relevant information internally to maximize results. * Build and maintain strong relationships with distributors, end users, agents, and field sales personnel, thereby enhancing Eaton GEIS NA's image through exemplary customer service. * Promote the sharing of best practices throughout the team. Qualifications: Basic (Required) Qualifications: * Bachelor's degree from an accredited institution * Minimum of seven (7) years of experience in leadership or project management within a business-to-business customer service department. * Minimum of seven (7) years of SAP experience. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc. * No relocation is offered for this position. All candidates must currently reside within Syracuse, NY OR Highland, IL to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: * MBA * Knowledge of ERP system (SAP and Business Explorer) * Must have a high understanding of SAP, IDOCs, MS office applications, Business Intelligence and Business Warehouse. * Experience in a manufacturing environment. * Thorough knowledge of our various channels to market and familiarity with selling through manufacturer's representative, distribution, and factory direct sales forces. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
    $94k-138k yearly 9d ago
  • Team Manager - Golisano Children's Hospital

    Panera 4.3company rating

    Team manager job in Syracuse, NY

    Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact-every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What's In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive Pay: $19 - $23.50 The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606389 Syracuse - Upstate Golisano Children's Hospital
    $19-23.5 hourly Auto-Apply 8d ago
  • Fulfillment Operations Team Leader

    Target 4.5company rating

    Team manager job in Fayetteville, NY

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT** **FULFILLMENT** Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships, products safely, efficiently and effectively to deliver convenience and quality for our guests. **At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the** **skills and experience of** **:** + Guest service fundamentals and experience building a guest first culture on your team + Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies + Planning department(s) daily/weekly workload to support business priorities and deliver sales goals + Process improvements and workload efficiency + Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talent. **As a Fulfillment Operations Team Leader, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard. + Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your leader. + Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery and service standards. + Review all fulfillment reporting to identify gaps and develop a plan to resolve. + With direction from your leader, create daily plans for yourteam. + Be an expert of operations, accuracy, process and efficiency. + Enable efficient delivery to our guests by leadingpickup and ship from store workload. + Evaluate and recommend candidates for open positions and develop a guest-centric team. Support your leader in their onboarding. + With your leaderestablish clear goals around quality, accuracy, and timelinessand hold team members accountable to expectations. Close any training gaps through coaching conversations. + Work a flexible work schedule that aligns to guest and business needs (this includes early morning, evening,weekends and holidays). + Ensure supplies are ordered timely and stocked. Partner with your leader for ordering. + If applicable, as a key carrier, follow all safe and secure training and processes. + Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. + Always demonstrate a culture of ethical conduct, safety and compliance;lead team to work in the same way and hold others accountable to this commitment. + Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. + Model the execution of physical security processes in order to enhance the instore security culture. + Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. + Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. + Address all store emergency and compliance needs. + Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks. + Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. + Lead by thanking guests and let them know we're happy they chose to shop at Target. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you ever** **ything you need to know** **to be a Fulfillment** **Operations Team** **Lead** **er** **.** **But** **,** **there are a few skills you should have from the get-go:** + High school diploma or equivalent + Must be at least 18 years of age or older + Previous retail experience preferred, but not required + Lead and hold others accountable + Learn and adapt to current technology needs + Work independently and as part of a team + Manage workload and prioritize tasks independently + Welcoming and helpful attitude toward all guests and other team members + Effective communication skills **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Access all areas of the building to respond to guest or team member issues + Interpret instructions, reports and information + Accurately handle cash register operations as needed + Climb up and down ladders + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others, and team lift items 45-100 pounds + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $22.5-38.3 hourly 60d+ ago
  • Ambulatory Call Center Team Leader

    Suny Upstate Medical University

    Team manager job in Syracuse, NY

    The Ambulatory Call Center Team Leader will be responsible for providing day to day leadership and support to the Ambulatory Call Center. The Team Leader will oversee and participate in all related call center duties, including providing guidance and support to staff as needed. Will develop staff schedules, participate in recruitment, orientation and performance management processes and assure procedures are complete and current. Will monitor and instruct staff to ensure smooth call flow and high customer service standards. Facilitates open lines of communication with staff, supervisor, nursing, patients and families. Creates optimal customer service initiatives to improve availability and access to the departments we serve. Must be innovative in creating solutions to optimize service to internal and external customers. Minimum Qualifications: Associates Degree and three (3) years relevant administrative experience, preferably in a hospital or medical call center setting, OR equivalent combination of education and experience. Excellent written/oral communication, organizational and computer skills required. Previous supervisory experience required. Preferred Qualifications: Knowledge of medical terminology and customer service training is preferred. Work Days: Monday-Friday, between the hours of 7:30am-5:00pm Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $42k-53k yearly est. 60d+ ago
  • Guest Service Manager

    Hampton Inn & Suites 3.9company rating

    Team manager job in East Syracuse, NY

    Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Interviews, selects & train associates Motivates staff through positive reinforcement, and leading by example Provides input during the preparation of the annual budget Administers progressive discipline, following company guidelines Administers performance appraisals Attends required meetings and training Conducts departmental and other required meetings for which s/he is responsible Ensures that established back-up procedures (reports, equipment, etc.) are in place Ensures that all departmental policies and procedures are adhered to Implements and maintains Baywood & Brand promotional programs and procedures Monitors guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed Monitors room inventory and status, ensuring the proper room type is available upon guest arrival Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision. Monitors cleanliness and neatness of departments for which s/he is responsible. Monitors inventory of operational supplies, placing orders in a timely manner. Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc Communicates with other departments, therefore promoting a seamless operation. Ensures that all equipment is maintained properly. Inspects shuttle van and other equipment. Monitors market operations, i.e. cleanliness, merchandising, and inventory. Place orders in a timely manner. Monitors pantry inventory & purchases, ensuring that food supplies are always in stock Reviews the guest credit report, addressing any issues Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines Operates the shuttle van, when needed Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location Participates in safety initiatives and is an integral part of the Safety Committee. Completes incident reports, taking appropriate action. Notifies appropriate parties Performs role of Manager on Duty as needed Participates in the BEAR activities and other company sponsored community service & fundraising events. Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including physical appearance, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact. Actively listens to guests and associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed. Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. Recommends other Baywood properties to our guests, when appropriate. Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘It's Better at Baywood! Skills/Qualifications Education: Bachelor's degree in hospitality or related field, however skills/knowledge gained through on-the-job training and previous experience may substitute for degree Certifications / Licenses: Brand Certifications preferred Must have a valid driver's license, in good standing (if property operates a shuttle van). Experience: Minimum of 2 years hotel experience Minimum of 2 years management experience, of which 1 year is in Hospitality Management. Additional Skills: Bi-lingual (Spanish & English) preferred Proficient in Microsoft Office (Excel, Word) Proficient in the hotel's Property Management System preferred Ability to communicate effectively, both written & oral Ability to multi-task Ability to motivate and lead a team Ability to obtain information from various sources, quickly analyze the issue and providing a responsible course of action. Ability to operate standard office equipment, including: computer, copier, & printer Ability to safely operate a passenger shuttle van Ability to perform job duties of all positions within the department Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely View all jobs at this company
    $46k-64k yearly est. 32d ago
  • Custodial Special Services Team Leader

    Cleantec

    Team manager job in Syracuse, NY

    Job Description Join Our Team at Cleantec! We are seeking a hands-on Floor Cleaning Crew Lead to oversee nightly cleaning operations and support a team of 2-4 technicians. This position is responsible for receiving nightly work orders, coordinating supplies and equipment, communicating with customers, and ensuring all tasks are completed to established quality and safety standards. Position: Floor Cleaning Crew Lead Team Leader / Janitorial Schedule: Monday-Friday, typically 3:00 PM-11:30 PM (start times may vary based on customer availability) Competitive Compensation: The Crew Lead works directly under the guidance of the Project Manager. Pay $21.00-25.00 per hour based on experience. Your Responsibilities: As a valuable member of our team, your primary responsibilities will include but are not limited to: • Lead and support a team of 2-4 technicians in performing nightly floorcare services. • Communicate with customers to confirm work orders, expectations, and job requirements. • Gather and transport required supplies, materials, and equipment to each job site. • Perform hands-on floor-care tasks, including stripping and waxing, carpet cleaning (dry and extraction), window cleaning, concrete floor cleaning/sealing, tile and grout cleaning, and LVT floor care. • Operate and maintain equipment such as extraction machines, high-speed burnishers, low-speed scrubbers, and auto scrubbers. • Ensure all work is completed on time and in accordance with safety, quality, and service standards. • Complete end-of-job documentation accurately and promptly. • Maintain equipment and inventory for upcoming jobs. • Collaborate with team members, leadership, clients, visitors, and customers in a professional manner. • Demonstrate leadership behaviors by fostering a team-first environment and upholding safety protocols. About Cleantec: Cleantec isn't just another cleaning company; we're Central New York's premier full-service janitorial and facility maintenance provider. With offices in Syracuse, Ithaca, Binghamton, Rochester, Buffalo, Utica, and Albany, we cover the entire New York region. At Cleantec, we're more than just a company; we are a team and we foster a collaborative and inclusive work culture. Apply Today! If you're ready to contribute to our mission, we invite you to join our team. At Cleantec, we value diversity and consider all qualified applicants without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, in accordance with applicable federal, state, and local regulations. Req. HELP-4958 Requirements At Cleantec, we believe in assembling a team of individuals who bring their best to the table. Here are the qualifications we're seeking in our Janitorial Workers, Commercial Cleaners, and Custodians: • 3-5 years of experience in custodial operations or custodial management, or an equivalent combination of experience and education. • Hands-on experience with floor-care techniques including stripping/waxing, carpet extraction, dry carpet cleaning, window cleaning, concrete care, tile and grout cleaning, and LVT cleaning. • Working knowledge of floor-care equipment operation and basic maintenance. • Valid New York State driver's license required. • Strong leadership skills with a focus on teamwork and service excellence. • Ability to lift up to 50 lbs and work in various physical positions (standing, walking, bending, repetitive motion). • Strong attention to detail, organization, and problem-solving skills. • Effective communication skills with management, staff, clients, and customers. • Ability to adapt to changing priorities, manage competing demands, and handle unexpected events. • Ability to drive a truck with a small trailer is a plus. • High School Diploma/GED: A foundational educational background to support your success. Why Join Us? • Opportunity to lead a dedicated team • Consistent hours with some flexibility based on customer needs • A role where leadership, reliability, and craftsmanship are valued Benefits At Cleantec, we believe that taking care of our team is just as important as taking care of our customers. Here are the benefits you can look forward to as a member of our Cleantec team: Life Insurance: We've got your back, ensuring peace of mind for you and your loved ones. Paid Time Off: Everyone needs a break! Enjoy paid time off to recharge and rejuvenate. Employee Referral Program: Share the love! Refer talented individuals to join our team and earn rewards. Monthly Incentives: Your hard work doesn't go unnoticed! Earn bonuses and recognition for achievements like Employee of the Month, Perfect Attendance, and more. Insurance Benefits and 401K: When applicable, we offer comprehensive insurance benefits and a 401K plan to secure your financial future.
    $21-25 hourly 14d ago
  • Stocking Team Supervisor

    Wal-Mart 4.6company rating

    Team manager job in Liverpool, NY

    Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping list. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding. It's like being paid to go the gym!At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $57k-87k yearly est. 17d ago
  • Office Manager

    Redshift

    Team manager job in Syracuse, NY

    Our growing client is seeking a highly organized and proactive Office Manager to support daily operations and keep the business running smoothly. This role is ideal for someone who thrives in a small-team environment, can wear multiple hats, and is comfortable taking ownership of administrative and financial responsibilities. This is a full-time opportunity located near Syracuse, NY. Key Responsibilities: Oversee general office operations and ensure efficient workflow across the team Manage payroll processing and maintain accurate employee records Handle accounts payable and accounts receivable with strong attention to detail Assist with documentation, scheduling, and reporting related to remediation projects Support leadership with administrative tasks, vendor coordination, and internal communication Qualifications: Previous experience in office management within a small business setting Strong background in payroll, AP/AR, and general bookkeeping Familiarity with remediation industry processes or willingness to learn Excellent communication, time-management, and problem-solving skills Ability to work independently and maintain a high level of accuracy Pay for this position is commensurate with experience and education, ranging roughly from $60,000 - $70,000. To see a full listing of all our open positions, please visit: ****************************************************** red Shift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
    $60k-70k yearly 35d ago
  • Office Manager - Construction

    Prevail Recruiting

    Team manager job in Syracuse, NY

    Job Description Office Manager - Construction Industry About the Company: Join a well-established, family-oriented construction company that has been a trusted name in the industry for more than three decades. This organization has built a stellar reputation for delivering high-quality, environmentally responsible, and socially conscientious projects across the Northeastern, Midwestern, and Mid-Atlantic United States. Known for its amazing culture and close-knit, team-driven atmosphere, this company values its people just as much as the clients it serves. Position Overview: We are seeking an experienced Office Administrator to support accounting, project management, and administrative functions for multiple active construction projects. This role will be a key liaison between the project management team, accounting staff, vendors, subcontractors, and clients, ensuring seamless communication and strong organizational flow. Key Responsibilities: Manage and process AP/AR tasks, subcontractor billing, and client invoicing. Provide full-charge bookkeeping support, preparing detailed reports for leadership and project staff. Coordinate and maintain documentation, including contracts, purchase orders, change orders, and RFIs. Maintain accurate and organized project files while tracking project progress, change orders, and job status. Communicate daily with project managers, site superintendents, and external partners to ensure administrative accuracy. Support the project team with reporting, scheduling, and document management. Build and maintain strong working relationships with clients, consultants, and subcontractors. Contribute to overall organizational efficiency through problem resolution and cross-departmental collaboration. Qualifications: Solid employment history with demonstrated success in full-charge bookkeeping. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) with advanced spreadsheet/reporting skills. Experience with construction accounting software such as Timberline or Sage Intacct (strongly preferred). Strong accounting, math, and organizational skills; highly detail-oriented with the ability to meet deadlines. Excellent verbal and written communication skills. Ability to adapt quickly to new software and processes. Work Environment: Office-based role in Syracuse, NY with no travel required. Standard office equipment use (computer, phone, printer, copier, fax, etc.). Collaborative and professional environment with a strong emphasis on teamwork and customer service. Compensation & Benefits: Competitive salary (70k-95k). Comprehensive health, dental, and vision insurance. 401(k) with employer match. Paid time off and holidays. Professional development and growth opportunities within a family-like, supportive company culture. Contact: Chris De Cecco Vice President of Recruiting chris.dececco@Prevailrecruiting.com (949)276-9529
    $44k-68k yearly est. 5d ago
  • Operations Team Leader II

    Advanced Atomization Technologies LLC 3.8company rating

    Team manager job in Clyde, NY

    Responsible for team leadership, projects and resources of an operations area that includes more than one area of specialization or performs a centralized function. Typically, a mid-management level at a medium to small division over multiple functions or may be a single function that requires significant staffing and coordination at a large division. Key Responsibilities: Supervise a team of approximately 10-15 direct reports. Develop leadership expertise and experience by performing the following: Conducting performance evaluations Provide coaching, counseling, and disciplinary measures as needed Maintaining accurate time and attendance records Develop High Performing Teams through coaching on continuous improvement and respect for people Perform time studies, capacity analyses, layout / product flow analyses and standardized work. Participate in professional leadership development through one on one instruction, guided reading/lesson, and formal classroom instruction. Responsible for driving the team to meet and exceed team metrics of safety, quality, delivery, and cost. Work with value stream partners to maximize both internal and external customer satisfaction Maintain and report out on key value stream metrics Work closely with your fellow Operations Leaders to create a unified manufacturing team that supports the overall business objectives. Required Qualifications: Associates Degree Demonstrated experience with formal or informal team or project leadership Must possess a high level of mechanical aptitude. Demonstrate strong communication and problem-solving abilities Desired Qualifications: Bachelor's Degree in Business or a Technical Field Two or more years of manufacturing experience Hands-on experience in the implementation of lean techniques including value stream mapping, 5S+Safety, single piece flow, and standard work. Strong understanding of quality systems. Demonstrate strong data collection and analysis capability. Due to the Company's military contractor status, the applicant must be a U.S. citizen or a permanent resident of the United States and must provide evidence of citizenship or immigration status upon applying for the position. Advanced Atomization Technologies, LLC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other consideration made unlawful by federal, state or local laws. ("Minority/Female/Disability/Veteran/VEVRAA Federal Contractor”).
    $59k-110k yearly est. Auto-Apply 39d ago
  • Facilities & Life Support Manager - Onondaga County Aquarium

    Zooceanarium Group

    Team manager job in Syracuse, NY

    Type Full-time Salaried - $60,000 - 70,000 The Facilities & Life Support Manager is responsible for the safe, efficient, and reliable operation of all building systems, life support systems (LSS), and facility infrastructure throughout the aquarium. This position will play a key leadership role in the commissioning and startup of the new facility, assisting in the installation, overseeing the testing and initial operation of all life support, mechanical, and building systems prior to opening. Once operational, the Facilities & Life Support Manager will oversee a team responsible for preventive maintenance, custodial services, and daily facility operations to ensure optimal conditions and wellbeing for both animals and guests. The position also manages external service contracts and coordinates with Onondaga County Facilities Management to schedule and supervise skilled trade support. Duties & Responsibilities Pre-Opening / Commissioning Phase Collaborate with the construction and operations teams during facility commissioning to ensure all life support, HVAC, electrical, plumbing, and building systems meet performance standards and operational requirements. Develop and implement preventive maintenance (PM) schedules, SOPs, and safety protocols for all building and LSS equipment. Assist in system testing, equipment startup, and documentation of O&M manuals. Establish spare parts inventory, maintenance tools, and vendor relationships. Recruit, train, and onboard LSS and Custodial teams prior to opening. Operational Phase Ensure all life support equipment-including pumps, filtration, ozone, UV, control systems, and chemical dosing systems-operates within design specifications and established safety tolerances. Oversee water quality management in coordination with the Life Sciences team, ensuring all aquatic systems meet required parameters (temperature, salinity, dissolved oxygen, nitrogen cycle stability, ORP, pH, and clarity) and that corrective actions are implemented promptly. Manage building infrastructure systems such as HVAC, lighting, plumbing, fire protection, and water management. Direct and support the custodial team to ensure exceptional cleanliness, guest comfort, and adherence to health and safety standards. Supervise maintenance staff and contractors in completing PM, repairs, and capital projects. Administer all building and maintenance service contracts, including waste management, HVAC, pest control, landscaping, and specialized systems vendors. Serve as the primary liaison with Onondaga County Facilities Management, coordinating skilled trades support while retaining oversight responsibility for all aquarium-specific systems and ensuring facility needs unique to aquarium operations are accurately represented. Maintain accurate logs, work orders, and system performance data. Develop and lead emergency response protocols for facility and life support failures, including power outages, water quality incidents, structural leaks, environmental alarms, and critical life support equipment failures. Ensure all facilities and life support staff are trained in incident response, lockout/tagout, confined space safety, respiratory protection, and chemical handling. Serve as the primary contact for after-hours emergencies involving facility or life support systems, ensuring timely response and coordination with staff, contractors, and emergency services as needed. Coordinate facility support for special events, extended hours, and seasonal operations. Develop and manage departmental budgets for maintenance, utilities, custodial supplies, and service contracts. Ensure compliance with all relevant local, state, and federal regulations, including OSHA, EPA, NY State DEC, U.S. Fish & Wildlife Service (USFWS), Florida Fish & Wildlife Conservation Commission (FWC), local Health Department codes, Fire Marshal requirements, and AZA facility operations standards. Collaborate with animal care, operations, and guest experience departments to maintain a safe, functional, and visually appealing environment for all guests and staff. Monitor and optimize utility consumption (electric, water, gas) and implement sustainability initiatives related to energy efficiency, heat recovery, and water conservation. Other duties as assigned. Experience, Skills & Qualifications Minimum 5-7 years of experience in facilities or engineering management, ideally in a public attraction, aquarium, zoo, or hospitality environment. Must hold and maintain First Aid, CPR, Emergency O2, and AED certification; training will be provided. Proficient in operating, maintaining, designing and building life support systems for marine and freshwater systems required. Knowledge and ability to adhere to OSHA standards and proper use of personal protective equipment in an aquarium environment required. Preferred certification - OSHA 10 for General Industry. Skilled in general construction, troubleshooting mechanical systems and the safe use of tools. Experience with Ozone generation, safety, handling and its use in aquariums is essential. Preferred certification - AALSO Operator Level III. Degree or relevant work experience required. Exceptional leadership skills and proven experience. Excellent verbal and written communication skills. Experience managing departmental budgets. Strong listening, presentation and decision-making skills. Creative problem solver who thrives when presented with a challenge. Energetic and eager to tackle new projects and ideas. Abilities The individual must possess the following abilities to perform the essential functions of the job, with or without reasonable accommodation, using some or a combination of the abilities. Ability to stand for long periods of time. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. Requires the ability to perform the physical, visual and hearing requirements in the working conditions below Must be available for evenings, weekends, and holidays. Other Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time. Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment. The leisure business functions seven days a week. Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property. Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.
    $60k-70k yearly Auto-Apply 35d ago
  • Dental Office Manager

    Aspen Dental 4.0company rating

    Team manager job in Syracuse, NY

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full - Time Salary: $60,500 - $65,000 /year + monthly and quarterly incentive earnings At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Hire, develop, manage and retain the office staff * Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care * Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability * Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance * Additional tasks as required Preferred Qualifications * Minimum of one year of managing a team of direct reports * High school diploma or equivalent; college degree is preferred * A people centric leader who motivates and inspires others * Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds * Demonstrate analytical thinking; place a premium on leveraging data Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $60.5k-65k yearly Auto-Apply 60d+ ago
  • Customer Service Team Leader

    Goodwill of The Finger Lakes 4.0company rating

    Team manager job in Syracuse, NY

    The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources, and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill of the Finger Lakes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as Leader on Duty as dictated by schedule: Ensures safe work practices are followed at all times Ensures the facility is neat, clean, and organized to prevent injury or accident. Ensures employees, volunteers, community service personnel, and others use safe work methods at all times. Assists with supervising the daily cash drawer balances and deposits of store receipts: Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions. Balances cash and deposits store receipts as required. Assists with the transmission of all required reports. Assists with the supervision of all employees. Reviews customer concerns and resolves appropriately. Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor). Performs the duties of various team member roles as staffing needs arise. Asks every customer for a Round-up donation, maintains a minimum of 25% round up average. Maintains proper security of all company assets. Assists the Store Leader with store employee meetings as necessary for employees in assigned operation. Assists in ensuring that store equipment is maintained in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail. Contributes to the effectiveness of the store by performing all other tasks as assigned, which include coverage of the donation door, cashiering, and production of donated merchandise. SUPERVISORY RESPONSIBILITIES: Indirectly supervises store team members, volunteers, and community service personnel in assigned operation in accordance with the organization's policies and applicable laws. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays. EDUCATION AND/OR EXPERIENCE: Associates degree preferred. Minimum of one year retail experience with at least six months supervisory experience. Or equivalent combination of education and experience. COMPUTER SKILLS: Must be proficient in Microsoft Word, Excel, and Outlook. LANGUAGE SKILLS: Ability to read and understand documents such as time cards and policy manuals. Ability to write routine reports. Ability to speak effectively and communicate clearly to other employees and customers. MATHEMATICAL SKILLS: Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and sales volume. Able to apply basic financial and budgeting concepts. WORK ENVIRONMENT: While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment. SCHEDULING REQUIREMENTS: Must have open and flexible availability, and be willing to work evenings and weekends. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to travel for work-related programs and meetings. The employee is required to move stock, climb or balance on step‑ladders; stoop, kneel, crouch or crawl while setting up displays. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee may bend and turn to evaluate donations moving from a bin to a processing table, as needed. The employee may also on occasion need to tag merchandise which requires use of at least one hand. Physical Demands- Customer Service Team Leader Frequency Never Almost Never Occasionally Almost always Always Sitting X Standing X Walking X Bending over X Crawling X Reaching Overhead X Crouching X Kneeling X Balancing X Lifting and Carrying 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 75 lbs. X 76 to 100 lbs. X over 100 lbs. X Push/ Pull Max Force 0 to 20 lbs. X 21 to 39 lbs. X 40 to 59 lbs. X 60 to 100 lbs. X We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
    $26k-33k yearly est. Auto-Apply 14d ago
  • Front Office Manager- Microtel Newark

    Indus Group 4.0company rating

    Team manager job in Newark, NY

    Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Assistant General Manager or General Manager Summary Manage the work activities of all Front Office associates by performing the following duties. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure proper cash and key control procedures are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Perform Front Desk duties as needed. Exceed Guest expectations by providing exemplary service Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Ensure all brand standards and initiatives are implemented and followed. Perform a variety of administrative tasks including, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Front office, lobby and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Supervisory Responsibilities Directly supervises associates in the Front Office Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Follow policies and procedures; Support organization's goals and values. Demonstrate knowledge of EEO policy; Promote a harassment-free environment. Work within approved budget; Conserve organizational resources. Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly. Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality. Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings. Write clearly and informatively; Present numerical data effectively; Read and interpret written information. Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan. Treat people with respect; Inspire the trust of others; Work with integrity and ethics. Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments. Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others. Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Set and achieve challenging goals; Demonstrate persistence and overcome obstacles. Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities. Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine work flow and procedures. Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions. Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external). Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed. Adapt to changes in the work environment;; Change approach or method to best fit the situation; Prepare and support those affected by change Requirements Education and/or Experience One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge including Outlook email; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, traverse Move about or to, position self Detect, diagnose, operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, write, compile, retrieve, make, construct, create, collect, inspect, prepare, serve Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $19-$21 per hour
    $19-21 hourly 60d+ ago
  • Team Leader, Bridge Inspection (Part-time option)

    PDG Website-New 3.2company rating

    Team manager job in Syracuse, NY

    If you are a team player with a passion to drive your career in Bridge Inspection, Popli Design Group (PDG) is the place for you! PDG is seeking a Team Leader to add to our growing and talented team. As the Team Leader for Bridge Inspection, you will be evaluating and documenting the conditions of bridges and various other structures. This entails creating comprehensive condition reports utilizing agency-provided software or other designated formats. Additionally, you will be responsible for coordinating with an Assistant Team Leader (ATL) to ensure timely completion of inspections, while also providing guidance and mentorship to junior staff members. Effective communication skills will be crucial as you engage with team members, clients, and subcontractors, fostering clear and concise exchanges of information throughout the inspection process. A strong commitment to delivering high-quality work that aligns with technical guidelines is essential. The ideal candidate will possess recent experience in bridge inspection, preferably with entities such as NYSDOT, TBTA, Port Authority of NY&NJ, NYSTA, or NJDOT. Furthermore, they should hold a valid NYS PE license or NJ PE license with the capacity to transfer between states. Responsibilities Evaluate and document conditions of bridges and other structures. Write condition reports within agency provided software or other formats. Responsible for coordinating with an ATL to complete inspections and mentoring junior staff. Effectively communicate with team members and personnel from clients and subcontractors. Requirements Excellent written and verbal communication skills, including the ability to document bridge conditions in the required format and in a clear concise manner. Must be focused on providing quality work meeting technical guidelines. Recent bridge inspection experience with NYSDOT, NYSTA, NYPA, NYSBA or similar. Experience, Education, and Certification NYS PE license NHI Bridge Safety Inspection Course or NYSDOT Bridge Inspection Workshop A Valid Driver's License and acceptable Motor Vehicle Record (MVR) is required. Work Environment Combination of professional office environment and field work. Field work requires employee to be willing to work in various weather conditions and nature. Required to travel to project sites. Physical Demands Must physically be able to perform field inspection work, e.g., carry/climb ladders, wade in streams, work around traffic, work at heights, etc. The job requires prolonged periods of sitting at a computer. Ability to lift up to 50lbs. About Popli Design Group (PDG) PDG is a well-established multi-disciplinary architecture and engineering firm that has been serving clients since 1982. With four decades of experience and expertise, we have evolved from a transportation engineering firm to a comprehensive, full-service organization with seven office locations in New York State. Our extensive portfolio of successful projects has earned us a trusted reputation among our clients. Popli Design Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability or protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders. Good faith salary range is provided, and salary package will be commensurate with experience and prorated based on employment status. Salary Description $110,000 - $185,000
    $110k-185k yearly 4d ago
  • Lead Specialist Claims

    RXO Inc.

    Team manager job in East Syracuse, NY

    Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is 24.00 - 25.00 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Specialist, Claims at RXO, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly and our customers receive superior service. Every employee is part of the team and plays an important role at RXO. What your day-to-day will look like: * Complete data entry and other tasks needed for claims received in US Mail or Email to support department operations * Conclude cargo claims to meet individual, team, and company goals; process claims according to company policies and procedures * Understand and qualify type of claims filed; investigate cargo claims for loss and damage to determine company liability and costs for damage or loss while protecting company and customer interests * Understand and interpret legal limits of liability as stipulated in the contracts and applicable governing publications * Communicate with Sales, Operations, and customers when needed regarding disposition of claims * Compose professional claims correspondence Handle customer inquiries and complaints At a minimum, you'll need: * 1 year of experience as a cargo claims examiner, analyst, or other cargo claims experience * Proficiency with Microsoft Word and Excel, with excellent typing and PC skills It'd be great if you also have: * Associates degree or an equivalent combination of education and experience * Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system * Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills * Exceptional customer service skills * Excellent written, verbal, and telephone communication skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits * Competitive pay * Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave * 401(k) retirement plan with up to 5% company match * Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity * Employee Assistance Program (EAP) * Tuition reimbursement, adoption assistance * Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account * Health Reimbursement Arrangement Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
    $63k-122k yearly est. 1d ago
  • Janitorial Team Lead (56101)

    Tec Services 4.5company rating

    Team manager job in Syracuse, NY

    The Overnight Janitorial Supervisor will ensure a positive customer experience by keeping all areas of the store clean and supervising a small cleaning crew PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Make rounds to ensure crew coverage of designated work areas, give specific cleaning instructions/ assignments as needed Prepare work schedules, conduct inspections, coach/counsel, and recommend other disciplinary actions as need Maintain and update the daily team record (timekeeping/work schedules) on a daily basis Professionally clean and maintain facility using cleaning procedures and products in conformance with prescribed company standards Utilizing commercial floorcare equipment Move all reasonably portable items to clean under and behind and in corners and edges Identify and note any damages or issues to direct supervisor Replenish/restock consumable items such as soaps and paper products Other responsibilities as assigned Continual standing, walking and reaching throughout shift Occasionally crouching or kneeling Qualifications REPORTING RELATIONSHIPS: Reports to Quality Assurance Manager QUALIFICATIONS: Custodial supervisor or team lead experience Leadership - Demonstrated ability to lead people and get results Proactive and organized Punctuality and reliability is a must. Honesty and exceptional work ethic. Pass drug testing and background check and eligible to work in the U.S. Ability to work a shift during the following hours: 2am - 9am five (5) days per week. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continual standing, walking and reaching throughout shift. Occasionally crouching or kneeling. Must be able to occasionally lift over 80 pounds.
    $93k-142k yearly est. 5d ago
  • Canal/Bridge Inspection Team Lead

    KCI Holdings, Inc.

    Team manager job in Syracuse, NY

    KCI is among the top engineering firms in the nation, and our 100% employee ownership gives our team a powerful stake in our own future.
    $63k-123k yearly est. Auto-Apply 47d ago
  • Sanitation Team Lead

    Eclipse Advantage 3.6company rating

    Team manager job in Dryden, NY

    Kickstart a Rewarding Career in the Supply Chain Industry with Eclipse Advantage! About Us: At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These arent just words, theyre how we show up every day. If youre someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you. Job Description: -Responsible for leading and working with team members including assigning work, training, and reviewing quality of work -Monitoring employee attendance and productivity, and taking steps to improve performance where necessary -Ensure all employees are utilizing all safety precautions and maintaining safe work environment -Communicating concerns, updates, and completion timelines (with site management and customer) -Removes debris, cleans, and sanitizes warehouse aisles -Provides sanitation support through the warehouse -Uses an electric pallet jack -Walking, bending, and stooping -Maintains work area in a clean and hazard free condition Pay Range:$20.00 - $20.00 per hour Pay Scale:Not applicable Job Requirements: -No experience necessary (willing to train) -Required to work one day on weekends and overtime -Reliable transportation with the ability to arrive on time -Ability operate sanitation equipment (with training) -Ability to work in various climate conditions (potentially including cooler/freezers) -The ability to work in a physically demanding warehouse environment occasionallylifting and moving up to 50lbs utilizing team lift practices -Standing 8 to 10 hours per day -Effective communication skills -Safety shoes are required -Ability to pass a pre-employment drug screen and background check -Other duties as assigned Benefits: -Health, Dental, and Vision Insurance: Comprehensive coverage for employees and their families -Retirement Plans: A 401k with employer matching -Voluntary benefits: Life, accident, and disability products available for employee and dependents Bonus Eligibility:Internal Employee Referral Program up to $500 Eclipse Advantage is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable law. Whether you're experienced or new, we provide training and growth opportunities. Ready to make an impact? Apply today. PandoLogic. Keywords: Sanitation Manager, Location: Dryden, NY - 13053 , PL: 602216657
    $20-20 hourly 16d ago

Learn more about team manager jobs

How much does a team manager earn in Geddes, NY?

The average team manager in Geddes, NY earns between $75,000 and $203,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Geddes, NY

$124,000

What are the biggest employers of Team Managers in Geddes, NY?

The biggest employers of Team Managers in Geddes, NY are:
  1. Panera Bread
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