Team center
Team manager job in Detroit, MI
Job Title : Teamcenter Change Coordinator. Work location: Detroit MI (flexible to commute to Auburn Hills if required) Duration : Contract Experience: MIN 4yrs Role description: Oversee product release/change processes within Teamcenter. Provide input during Kick Off Meeting to help define requirements and reinforce the change management process. Create the routings of engineering changes within Teamcenter. Maintain tracking and expediting changes to meet program timing requirements. Complete final review of changes and DR creation within Teamcenter. Maintain Program Matrix for approval routings based on roles and responsibilities. Update non-CAD BOM's in Teamcenter. Contact plant change coordinator to begin CI process Release specifications as CAD Designer role in Teamcenter. Create new or update existing specifications per approved workflow process. Support the drawing priority reviews with Teamcenter status data and dates.
Team Manager Existing Customer Operations
Team manager job in Madison Heights, MI
JobID: 3018836 Category: JobSchedule: Full time JobShift: : An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.
Responsible for planning, implementing and managing the activities in support of the existing customer work force for a designated district. Key liaison between District service work force and Corporate Service .
Major Responsibilities:
* Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
* Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
* Works with General Manager to meet profitability goals
* Conducts meetings on a monthly/quarterly basis.
* Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
* Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
* Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
* Ensures consistency of field installation and service activities.
* Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
* Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
* Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results
Knowledge, Skills and Abilities
Education: Associate degree or equivalent related experience.
Experience:
* 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers
* Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.
Skills:
* Solid business skills.
* Must be conceptually oriented with the ability to think and act strategically.
* Proven management skills with the ability to train, develop, and motivate.
* Strong written and verbal communication skills.
* Intermediate to advanced computer skills in a Microsoft Windows.
Auto-ApplySenior Team Manager
Team manager job in Southfield, MI
Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution!
Job Description
The main responsibility of the Senior Team Manager is to consistently work to increase the effectiveness and efficiency of Floor Operations team performance as well as maintain quality service by enforcing performance standards, resolving quality/service problems, identifying trends and recommending system improvements
Building a strong Operational team while ensuring the smooth running of the business is the main performance objective of this role.
Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgement to make the right decision for the operation while always showing the highest level of character.
Responsibilities:
* Analyze employee data and performance
* Manage employee expectation and eventual requests
* Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
* Partner with Human Resources to ensure appropriate team member accountability and appropriate disciplinary responses
* Routine floor walks within the studio
* Establish and maintain culture of performance excellence within the studio;
* Identify necessary adjustments and/or improvements to meet globally set KPIs and OKRs
* Maintaining staff by recruiting, selecting, orienting, training, developing and supervising subordinates;
* Planning, monitoring, appraising, and reviewing job contributions of subordinates;
* Accomplishing staff results by communicating job expectations and feedback;
* Ensuring continuous and properly organized communication flow within team, subordinates and with other departments;
* Increasing the effectiveness and efficiency of subordinate's performance through improvements of Operations functions within own department or initiating cross-departmental improvements;
* Maintaining quality service by enforcing quality and service standards, analyzing and resolving quality and service problems, identifying trends and recommending system improvements;
* Developing and maintaining internal documentation (manuals, procedures, regulations etc.) for subordinates in compliance with general Company policies and supporting business needs;
* Supporting efficient workload distribution for subordinates in compliance with labor law and business needs;
* Forecasting and tracking of the Operation's related costs to achieve accuracy of the spending and compliance with the budget;
* Presents regular reports to clients and/or management and peers on progress and forecast of team's KPIs, escalating issues and evaluating needed support;
* Performing other duties, as asked by the direct manager, which are related to this position and which meet the qualifications;
* Replace colleagues during their vacations, sick leaves and other absences;
Qualifications
Qualifications:
* High school diploma or GED; bachelor's degree preferred
* 3+ years of experience managing supervisors or first-time managers; managerial courage to lead and hold others accountable
* 2+ years of experience and ability to optimize studio operations applying Lean and Six Sigma methodologies
* Previous experience working in casino environment preferred but not required
* Experience managing 100+ employees with significant volume of entry level employees
* Proven track of records of significant quality improvements and optimizations in related industry
* Good knowledge and ability to address complicated client complaints and requests
* Technically proficient in computer programs, especially Microsoft Office
* Experience in developing standards and procedures; prompt and organized
* Strong leadership and interpersonal skills;
* Proactive and Results driven attitude; Ability to work flexible hours
Additional Information
Benefits:
* Competitive Salary
* 401k Employer Match
* Paid Time Off
* Paid Holidays
* Medical, Dental & Vision Insurance Plans
* Company Paid Life and AD&D Insurance
* Nationwide Employee Discount Program
* Full Training & Growth Opportunities
* Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
All your information will be kept confidential according to EEO guidelines
Job Type: Full-time
#EVOMIL
Team Manager-Maintenance-Final
Team manager job in Wayne, MI
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today?
As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.
At Ford Motor Company, we are taking our Manufacturing Engineering and Maintenance Supervisors to the next level. These talented employees have the title of ‘Team Manager - ME & Maintenance' and are the drivers of standardization and continuous improvement in the Ford Production System.
In this position...
You will provide supervisory leadership supported by on-the-job training, development, and opportunities for career progression. Maintenance Supervisors are:
Resilient
Detail oriented
Ambitious
Demonstrate high integrity
You'll have...
Bachelor's degree and 5+ years of experience OR 8+ years of directly relevant industry experience
1+ years of supervisory experience
1+ years of experience working in a manufacturing environment
Working knowledge in Microsoft: Excel, Word, PowerPoint, Outlook
Ability to work rotating shifts and hours, including nights and weekends as needed
Fundamental working knowledge of PLC logic and controls
Familiarity with circulation of fluid systems
Mechanical aptitude
Even better, you may have...
Education: Master's Degree in Engineering, Electrical, Mechanical, Industrial or other
Experience:
Knowledge of Lean Manufacturing principles
Demonstrated experience in auto manufacturing environment
Knowledge of constraint management principles
Safety and Quality experience preferred
Experience working with presses
Prior experience managing a unionized work force
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
**********************************
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call **************.
#LI-Onsite
#LI-LT1
What you'll do...
Create a safety culture and apply and implement workplace policies
Lead/ coach skilled trades/maintenance personnel in all aspects of asset management including but not limited to: asset availability (mean time to repair, mean time between failure), cycle time, preventative maintenance, predictive and condition-based monitoring technologies.
Line up, pay, and supervise Skilled Trades during production shifts and maintenance shifts alike.
Lead/coach teams in leveraging new and existing machine monitoring tools to identify constraints in the system and systematically reduce and eliminate interruptions in production flow.
Build strong interpersonal relationships with hourly team members, union, and management teams.
Communicate effectively with hourly team members, leaders, business partners and customers
Administer the CBA (collective bargaining agreement) consistently and effectively
Evaluate team member performance and encourage continuous improvement
Auto-ApplyChassis Engineering Team II Manager
Team manager job in Superior, MI
Chassis Engineering Team II Manager Hyundai America Technical Center, Inc (HATCI) is seeking an Engineering Design Manager for their Chassis Team 2 - who will be responsible for supporting and executing a strong vision, strategy, and business plan for a growing and diverse team. The team consists of three Chassis disciplines: 1) Vehicle Braking System design, development and release 2) Vehicle Cooling System design, development and release 3) Vehicle Steering System Design, development and release The successful candidate will have a wide breadth of Automotive experience with the ability to lead the design and development of numerous vehicles with a focus on SUV, Body on Frame Pick Up Trucks and Off-road vehicle capabilities that meet or exceed our N.A. customer requirements from concept through lifecycle production while simultaneously developing new technologies and adhering to the highest safety standards. Number of Employees: Direct 11+ (after planned expansion) Managerial Responsibilities: * Manage, train, evaluate, discipline and support recommendations for hire, pay changes, promotions or terminations. * Assign or distribute work to co-workers. * Instruct, train in methods or procedures. * Respond to complaints or grievances. * Write and execute performance and competency evaluations. WHAT YOU WILL DO l Strategic Leadership: Create, communicate, and execute the Chassis Engineering Design Team - vision laid out by Sr. Manager in support of VE, HATCI and Hyundai Motor Group (HMG) visions, goals, and business objectives. l Business Management: Successfully meet all KPI's including: Program Timing, Cost & Quality Improvement, Intellectual Property, Budget, Personnel Development, Corporate Culture, etc. Develop goals and objectives for all direct reports. Lead tasks and projects to support the related team's work plan, ensuring all goals and budget spending are met for Chassis Engineering Design R&D budget. l Team Management: Support annual team work plan and budget in support of the HATCI Vehicle Engineering (VE) vision. Lead tasks and projects to support the related team's work plan. Support all goals and budget spending are met for a multi-million dollar R&D budget. Manage and direct Engineers in daily activities for work projects relating to team activities in support of our three brands: Hyundai, Kia, and Genesis. Ensure administrative are followed on a timely basis l Vehicle Development: Be a subject matter expert in relation to Automotive Chassis Engineering for Vehicle Braking Systems, Vehicle Cooling Systems, Vehicle Steering Systems and Testing for Chassis designs especially for our focused efforts with Electrified Vehicles, SUV's, Light Duty Trucks and Off-road vehicles. Ensure the Vehicle Development process is followed from concept to postproduction, satisfying all customer requirements along the way. Conduct competitive benchmarking, detailed engineering cost/weight analysis, performing drawing release, executing engineering orders, meeting safety/regulatory targets, etc. The Chassis Manager also leads releasing responsibilities of all drawings released by the Chassis Team 2 Engineers by Checker Approval status in Hyundai EO (Engineering Order) system. l Life Cycle Support: Support Manufacturing Plant and life cycle activities of 5 plants (located in Georgia, Alabama, Mexico, and Brazil) including: product launch metrics, continuous vehicle improvement, cost and mass reductions l Collaboration and Stakeholder Management: Advocate for the internal and external customers. Support collaboration with regional affiliates: Sales and Marketing, Manufacturing, Quality, as well as corporate headquarters in Korea. Actively engaging with all levels, from Engineers, to Managers, to Presidents and C-Suite, building effective relationships with all. Interface and co-work with other teams within VE, HATCI and its affiliates - Project Management, Product Planning, Materials Development, Safety Integration, Regulation & Certification, Sales and Marketing, Manufacturing - provide support as required with testing, development, vehicle clinics, etc. l Technology Assessment and Development: Support new technology assessment and development: Support development of technical road maps and strategies with the goal of implementation to the production vehicle; Liaise with multiple testing and development labs; Provide support to new technology research and adoption projects, l Budgeting and Resource Allocation: Support development of R&D budget, ensuring optimal utilization of resources. Monitor and be first line approver for expenses, identify savings opportunities, and support project/strategic investment decisions to support all R&D activities. l Travel up to 20% of time domestically and internationally. WHAT YOU WILL BRING TO THE ROLE * Education: Bachelor's or Master's degree in Mechanical Engineering, Automotive Engineering, or a related field. * Experience: 10+ years of professional experience in chassis design, with a focus in Brake Systems, Cooling Systems and Steering Systems. Experience specifically with pickup Trucks, SUVs, and off-road vehicles is highly preferred. Proven increasing levels of project and Team management, 2+ years managing an Engineering Department or Section is a plus. * Experience working on electric or hybrid vehicle Chassis systems. Prior experience with pick-up trucks, SUVs or off-road vehicles and knowledge of their specific Brakes / Driveline / Mounts / durability / set up / articulation etc is a plus. Advanced Analysis: Proficiency in CAE tools (e.g. ANSYS, Nastran, MATLAB/Simulink) for advanced Chassis modeling, dynamic simulations, or optimization is a plus. Vehicle Dynamics: In-depth understanding of vehicle ride & handling, off-road performance, and NVH considerations specific to heavy-duty trucks and SUVs. Knowledge of solid axle and independent suspension systems in off-road conditions. Additional CAD/CAE: Familiarity with CAD software (e.g. CATIA V6) and PDM (ENOVIA V6) or Windchill PLM systems. * Certifications: Professional Engineer (PE) license or Six Sigma certification, if applicable, are advantageous. WHAT HYUNDAI CAN OFFER YOU * Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family. * 100% employer-paid disability and life insurance. * Generous paid time off including vacation, sick and abundant holidays. * A global environment that fosters diversity. * Competitive salaries. * Retirement savings and planning benefits. * Flexible work hours, and hybrid work schedule options. * Access to health savings accounts and flexible spending accounts. OTHER DETAILS Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. *
HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor. STILL INTERESTED? WHY NOT APPLY?
Dispatch Team Manager (Detroit, MI)
Team manager job in Detroit, MI
Location: Detroit, MI - full time, onsite position
About Us:
We're Proof, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties.
Position Overview:
We are seeking a data-driven, financially-minded, and solutions-oriented Dispatch Team Manager to lead, develop, and manage the Dispatch Team while optimizing the assignment of service of process jobs across our marketplace. This role owns the strategy and execution of dispatch operations. You will balance speed, cost, and service quality while driving team performance, financial results, and operational excellence.
Core Objectives:
Set and enforce operational processes, standards, and policies for dispatch.
Develop staffing, hiring, and training plans to ensure team capacity meets Proof's business needs.
Drive operational excellence and financial performance by balancing speed, cost, consistency, and service delivery quality across all dispatch decisions.
Cultivate and manage a high-performing team that ensures jobs are dispatched efficiently and competitively to maintain strong take rates, user retention, and client satisfaction.
Build, maintain, and expand scalable systems, tools, and processes that improve our dispatch speed.
Partner cross-functionally to advocate for and influence technology improvements that streamline workflows.
Cultivate a culture of accountability, continuous improvement, data-driven decision-making, and financial contribution.
Key Responsibilities:
Hire, onboard, and develop team members, including performance reviews and personnel decisions.
Create and maintain SOPs, training materials, and performance standards for dispatch functions.
Own escalated high-risk jobs, client issues, and vendor performance issues.
Own and monitor Proof's Dispatch strategy to drive KPIs, including take rate, cost per job, and SLA adherence.
Manage pricing and vendor negotiations to balance competitive market rates with company margin goals.
Establish and maintain a reliable source of truth for vendors and other external partners.
Oversee team scheduling, workload balance, and adherence to quality, cost, and timeline standards.
Identify process gaps and lead continuous improvement projects to increase efficiency and scalability.
Collaborate closely with cross-functional teams, including Marketplace Supply, Platform Operations, Customer Experience, and Product to improve systems, automation, and reporting.
Provide structured coaching, feedback, and performance management for the Dispatch Team members, including handling escalations and training.
Report regularly to the Director of Marketplace Supply on performance trends, process improvements, and resource needs.
Who You Are:
You are a data-driven and systems-minded dispatch professional who thrives at the intersection of people, process, and performance. You bring structure to fast-moving operations, using data and sound judgment to make confident decisions that balance speed, cost, and quality. You lead with clarity and accountability, ensuring your team and our platform operate efficiently and profitably. You care deeply about creating a seamless experience for clients, process servers, and your colleagues and you find motivation in improving systems, not just managing them.
You also:
Have proven experience managing full-time or hourly operations teams with clear accountability expectations.
You can think strategically and tactically, shifting between daily execution and long-term system improvement.
You are able to make personnel decisions and hold team members accountable to measurable outcomes.
Use data to identify trends, develop strategies, and make informed decisions quickly.
Communicate clearly and confidently, including presenting insights to senior leadership.
Thrive in fast-paced environments and bring an optimistic, high-energy approach to problem solving.
Adapt quickly to change and embrace technology as a lever for efficiency and improvement.
Qualifications:
2+ years of experience managing an operations, dispatch, logistics, customer support, or similar team
3+ years of professional work experience dispatching jobs in a comparable industry
Experience managing vendor relationships, supplier negotiations, or external partner performance.
Experience leading and developing teams to achieve measurable performance goals
Experience using dashboards to track team performance
Experience managing operational metrics tied to profitability (e.g., cost per job, margin, take rate, etc.)
Experience with data-driven process improvement
Strong time management, organization, and communication skills
Ability to prioritize and execute on multiple projects within stated deadlines
Adaptable attitude towards change and comfort working in a fast paced environment
Ability to self manage work and performance spanning multiple time zones
Proficiency in MacOS, Google Suite (Gmail, Sheets, Docs, Slides), and camera enabled virtual communication
Experience advocating for or implementing new tools, automations, or process improvements within an operational team
Rapid ability to embrace new technologies and procedures
Must be able to work in office, and to at least 5pm each work day
Preferred Qualifications:
Bachelor's degree preferred
Previous experience with double-sided marketplace platforms or in the legal tech, service of process, or other legal service industries
Experience building, documenting, and scaling complex processes
Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid-growth environment with tight deadlines
High energy working style and optimistic attitude toward overcoming challenges
Compensation & Benefits:
Salary range $75,000 - $85,000 based on experience and location
Full-time, salary position
Medical, dental, vision, disability, and 401k available
Flexible Time off and paid holidays
Necessary equipment provided
Onsite position located in Detroit, MI
E-Verify
This company participates in E-Verify, for more information view the Participation and Right to Work Posters.
Auto-ApplyClinical Team Manager
Team manager job in Detroit, MI
Job Description
Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we're on a mission to redefine access to high-quality dental care-and we need a rockstar Clinical Team Manager to drive excellence in our mobile practice.
ABOUT ENABLE DENTAL
Enable Dental is redefining dental care by bringing high-quality, comprehensive services directly to those who need it most-patients in assisted living facilities, skilled nursing homes, and individuals unable to visit a traditional office. By combining cutting-edge mobile healthcare technology with a compassionate, skilled team, we're improving oral health outcomes and enhancing quality of life for thousands of patients.
As a rapidly growing, mission-driven company, we foster a high-performance culture where innovation, accountability, and teamwork drive everything we do. If you're looking for a career with purpose and growth potential, this is your opportunity to make a real impact.
YOUR DAY-TO-DAY
As a Clinical Team Manager, you'll be the backbone of a high-performing mobile dental team-consisting of a Dentist or Hygienist and a Dental Assistant-delivering care directly to patients in their homes or care facilities. Just like an office manager in a traditional practice, you'll be responsible for seamless operations, top-tier patient experiences, and ensuring compliance, all while managing scheduling and stakeholder interactions.
WHY YOU'LL LOVE THIS ROLE
Lead with Impact - Oversee your mobile dental team, ensuring efficiency, compliance, and an outstanding patient experience.
Own Your Success - Run your team like a business, with the autonomy and support to make real decisions.
Make a Difference - Help bring best-in-class dental care directly to patients, improving lives and communities.
Grow with Us - Be part of an innovative, fast-scaling company with big opportunities for career advancement.
Requirements
WHAT WE'RE LOOKING FOR
Education & Experience:
5+ years of dental experience
Active State-Level Dental Assistant Certification (a plus)
Clinical chairside assisting experience (a plus)
Experience with mobile dentistry or healthcare (a plus)
Familiarity with dental practice management software
Skills & Abilities:
Exceptional communication & organizational skills
World-class customer service - comfortable interacting with patients, power of attorneys, and facility managers
Passion for innovation & adaptability in a fast-paced startup environment
Goal-oriented - skilled at motivating teams to maximize production & productivity
Job Requirements:
Travel daily with your team to patient locations
Ability to step in and assist the doctor chairside as needed Manage the success of the day and willing to support the team clinically as state regulations allow
Able to lift and transport dental equipment & supplies
Must be able to drive a company van, hold a valid driver's license, and maintain a clean driving record
This isn't just another office manager role-it's an opportunity to disrupt the industry, lead with purpose, and grow with a company that's redefining dental care. Ready to make your mark? Apply now!
Benefits
Compensation: Enjoy a competitive base salary ranging from $65,000 - 75,000 plus a 20% quarterly Bonus
Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.
Manager/Member Digital Experience
Team manager job in Plymouth, MI
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.
About the role:
Technology becomes extraordinary when it feels human. The manager/member digital experience leads the credit union's digital branch, our largest and most dynamic branch, where members experience connection, confidence, and care through every click, tap, and interaction. This leader ensures digital channels reflect the same warmth, belonging, and trust found in every branch conversation, creating experiences that meet members where they are and move seamlessly with them when their preferences change.
As the steward of our digital branch, this leader is accountable for growth, engagement, and excellence across our digital experiences. They move with urgency and purpose, connecting innovation with impact and ensuring every member touchpoint delivers simplicity, clarity, and joy. By partnering closely with the branch network and care center, the manager, digital member experience helps bridge the digital and human journeys, ensuring every interaction feels whole, intuitive, and unmistakably personal.
Guided by curiosity, empathy, and accountability, this leader transforms complex systems into empowering experiences that make members' financial lives easier, stronger, and more inspired. Through collaboration, insight, and creativity, this leader brings our purpose to life, creating joy and igniting Michiganders' impossible dreams.
This position has a starting annual rate of $103,100 but your offer amount may be increased with relevant work experience and transferable skills.
A Day in the life of an Manager/Member Digital Experience can look like:
Lead with purpose and clarity.
Serve as the primary point of contact for digital banking initiatives, coordinating priorities, projects, and partnerships to deliver seamless, member-centric experiences that reflect the credit union's purpose.
Champion the digital branch.
Take ownership of the digital member experience, ensuring digital channels deliver the same level of care, connection, and excellence as physical branches. Build and sustain member engagement standards that guide growth across all digital tools, including partnered platforms. Drive measurable growth in adoption, activation, and satisfaction, tracking engagement against organizational goals and holding digital performance to the same standards of excellence as branch operations.
Ensure accountability and growth.
Use data and performance dashboards to monitor key engagement metrics, identify opportunities for improvement, and ensure the digital branch meets growth, efficiency, and experience goals. Celebrate progress with a Huzzah and address challenges with courage and curiosity.
Connect digital and human experiences.
Ensure interactions transition seamlessly between in-person, phone, and digital channels, creating experiences that meet members where they are, even when preferences shift mid-interaction. Partner with branch, care center, and experience leaders to design connected journeys that feel whole, intuitive, and human.
Bridge innovation and integration.
Coordinate the smooth transition of new digital capabilities from innovation to ongoing operations. Lead testing, communication, and readiness efforts to ensure pilots and prototypes are refined, adopted, and integrated seamlessly into the member experience. Turn innovation into sustainable, member-ready solutions that deliver lasting impact and measurable results.
Deliver operational excellence.
Oversee the day-to-day performance, reliability, and optimization of digital platforms. Partner with internal teams and external vendors to ensure functionality, security, and compliance, minimizing friction in member journeys.
Leverage data for insight.
Monitor and interpret data across digital channels to inform priorities, track engagement, and identify opportunities to improve ease of use, satisfaction, and member connection.
Collaborate across teams.
Work closely with branches, the care center, marketing, IT, innovation, and business intelligence to align efforts, share insights, and create a unified member experience across all touchpoints.
Guide improvement and adoption.
Lead digital enhancements, testing, and implementation of features that simplify the member experience. Ensure members and employees are informed, supported, and confident through every change.
Challenge the status quo.
Act as a catalyst for progress, encouraging teams to embrace change, iterate quickly, and deliver innovative solutions that strengthen member relationships and impact.
Solve with heart.
Respond to digital challenges with empathy and urgency. Partner across teams to resolve issues thoughtfully, ensuring members feel heard, supported, and valued through both light and dark moments.
Model curiosity and learning.
Stay engaged with emerging trends, technologies, and member behaviors. Encourage a culture of continuous improvement, experimentation, and adaptability that keeps the digital branch thriving.
What you bring to the table:
High school diploma or equivalent.
4-6 years of leadership experience.
Minimum 3 years of project management experience.
Ability to transition from high-level strategic planning to detailed service delivery issues.
Proficiency using Excel, Word, and Outlook.
You might also have:
Bachelor's degree in business, marketing, or communications.
Minimum 3 years of financial industry experience.
Experience in online banking or digital channels.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyD2D Team Manager - No Selling Required $100K-$250K
Team manager job in Romeo, MI
Job Description
D2D Team Manager
Manage a top-performing canvassing team and earn $100K to $250K per year! No selling required!
Role Highlights:
High Earning Potential of $100K to $250K per year
NO Evenings and NO Weekend Shifts!
Top Pay with Salary, Commission, Bonus and Overrides
Make a difference by helping homeowners improve their homes
Responsibilities:
Recruit, interview, hire, train and manage a team of canvassers
Plan neighborhood routes and daily field schedules.
Schedule appointments for FREE estimates (No Selling Required)
Achieve team targets and goals
Requirements:
Proven experience as Canvassing Manager, Canvassing Supervisor, or team leader in Home Improvement Industry.
Compensation:
Salary, Commission, Bonus & Overrides
Earn $100,000 to $250,000 per year
Career growth
Apply Now!
Send us your most updated resume along with your best contact number. Highlight all your relevant field leadership and canvassing experience.
Qualified candidates will be contacted for a phone interview.
#hc214791
SR Hub Supervisor
Team manager job in Detroit, MI
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Salary ranges from:
$65,000 - $80,000 + up to 10% in bonuses
Shift time:
Monday - Friday: 6:00pm - 4:00am
Operations Supervisor
Ideal Candidate Requirements:
Experience in managing a team, preferably in transportation operations
A thorough understanding of the LTL trucking industry
Prior management, dispatch and dock experience required, preferably in LTL trucking industry
Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
Desire to surround customer with excellence in service
High aptitude for technology
The ability to multi-task while being detail oriented
Excellent written, listening and verbal communication skills
Must be willing to work 50 hours/week average
Must be able to work any shift including nights and/or weekends and in any weather condition
Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
Oversee nighttime operations for your designated section of the terminal dock
This includes the process of loading, managing forklift traffic, and overseeing the proper unloading of palletized freight.
Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
Ensure proper load of carriers by monitoring the cube and weight of trailers
Provide leadership and accountability to a team of drivers, dock workers and dock hand.
Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
Monitor hours and overtime.
Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
Ensure company operational model compliance.
Support a culture of excellence in quality of product to internal and external customers
Auto-ApplyDental Office Manager
Team manager job in Shelby, MI
Dental Office Manager
Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care.
Why Join Our Team?
We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry.
Your Work Schedule:
Monday-Friday
Your Role as an Office Manager
As a Dental Office Manager you will be managing day-to-day operations, overseeing staff, handling financial matters like billing and insurance, and ensuring patient satisfaction. You'll also manage administrative tasks like scheduling appointments, maintaining patient records, and handling human resources functions such as hiring and training.
Key Responsibilities
Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses
Exhibit flexibility and adaptability to form great relationships with our team
Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere
Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are
Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting
What You'll Need to Succeed
Bachelor's degree in a related field OR 4 years of related experience
Servant Leadership: Partnership and collaboration with team and Providers
Recruit and develop team
Manage schedule to optimize production
Prior clinical experience with implants preferred
3-5 years' prior management experience
Why You'll Love Working Here
Comprehensive Benefits: Including 401(k).
Paid Time Off: Competitive PTO that grows with your career.
Career Growth: Opportunities for continuing education and development.
Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive.
Equal Opportunity Employer
We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Join Us?
Apply today and be part of a team that's revolutionizing dental care!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG2
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Auto-ApplyDental Office Manager
Team manager job in Livonia, MI
Job Description
Dental Office Manager
Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:00 PM
Qualifications:
2+ years of dental office management experience
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you're ready to take on a leadership role and help shape the success of a brand-new dental office, we'd love to meet you.
Apply today!
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.
Office Manager
Team manager job in Troy, MI
is All About Under the direction of the Assistant General Manager of Operations, the Office Manager is responsible for supporting the Executive Team and will operate clearly and efficiently with a great deal of communication, urgency and prioritization. The primary responsibilities of this position are to provide Human Resources, Operations and Marketing support to the store's senior leadership team and to provide external customers with fast and efficient resolution to service issues.
Who You Are:
* You possess strong interpersonal and collaboration skills.
* You are an analytical and creative thinker with a proactive, solution-oriented approach to problem solving and a drive for results
* You are customer-focused and demonstrate a high standard of service
You Also Have:
* Available to work a flexible schedule that will include nights and weekends.
* Tech Savvy/Computer Knowledge. Ability to solve technical issues, lead technology change and pull together presentations.
* Proficient in Microsoft Office Suite; Outlook, Excel and PowerPoint.
* 4 year college degree preferred
As The Office Manager, You Will:
HR Support = 60%
* Serve as Human Resources support to the Assistant General Manager, Operations and as additional Human Resources point-person to the store population, focused on answering routine HR questions, providing general HR administrative support, with particular emphasis on Recruitment to include but not limited to:
* Collaborate with Recruiting team to ensure jobs are filled in order to drive business
* Actively participate in the recruitment and onboarding process, (i.e. screening and interviewing non-exempt selling and operations candidates, interfacing with corporate and store stakeholders, providing administrative and onboarding/Orientation support)
* Assist in administrative tasks related to associate reviews (30/60/90)
* Ad hoc responsibilities as needed
Executive/General Support = 30%
* Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner
* Manage and execute various projects simultaneously for multiple departments
* Execute administrative responsibilities, including but not limited to: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks.
* Serve as Operations support to the Assistant General Manager, Operations
Marketing = 10%
* Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps
* Manage simple on the ground event execution as needed
Your Life and Career at SFA:
* Be a part of a team of disruptors focused on stores and redefining the luxury experience.
* Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
* A culture that promotes a healthy, fulfilling work/life balance
* Benefits package for all eligible full-time Associates (including medical, vision and dental)
* An amazing Associate discount
Salary and Other Compensation:
The starting hourly rate for this position is between [$23.04 - 28.80 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Care Team Manager
Team manager job in Rochester Hills, MI
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
:
FULL TIME
Monday-Friday
8am-5pm
$42,000-$45,000/salaried
Based at our branch located in Bigham Farms
You take pride in your ability to help people, in any environment, and that perfectly aligns with our culture. Our Care Team Managers are truly valued, and essential, in providing the best care to each patient, every day. At Elara Caring, all our team members play an integral role in shaping the future of healthcare. Being a part of something this great, starts by carrying out our mission every day through your true calling: supporting an amazing team of compassionate and dedicated healthcare providers.
Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people. Currently, we serve over 65,000 patients nationwide, with constant opportunities to have a significant influence in the lives of our patients and their families. This means you have countless ways to make a difference in your role as Coordination Team Lead by helping your team to reach their full potential.
To continue to be an industry pioneer delivering unparalleled care, we need Care Team Managers with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
* You'll work in a collaborative environment
* You'll be rewarded with a unique opportunity, working with elite team of healthcare professionals
* Outstanding compensation package
* Comprehensive onboarding and mentorship
* Opportunities for advancement
* Medical, dental, and vision benefits, 401K match and paid time off for full-time staff
What is Required?
* High School Diploma or GED
* 2-4 years' experience In a Health Care setting
* Knowledge of Medicare and Medicaid, home health care benefits, policies and procedures
* Excellent computer and communication skills, with ability to work in fast-paced environment
* Reliable transportation to perform job responsibilities
You will report to the Branch Director, Alternative Branch Director, or Regional Branch Director.
This is not a comprehensive list of all job responsibilities; a full will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#ElaraGA
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.
This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
Auto-ApplyFront Office Manager - The Siren Hotel
Team manager job in Detroit, MI
About the Role + Responsibilities
The Siren Hotel's Front Office Manager (FOM) is responsible for ensuring that high-quality, personalized service is provided to all hotel guests and visitors alike. Our ideal FOM is able to manage departmental finances and accurate guest billing, adhere to ASH's brand standards and provide a seamless experience for our guests. Attention to detail and a collaborative mindset is a must.
Managing and maintaining accurate room inventory and group blocks
Coordination with Housekeeping and Engineering department to ensure full room availability
Ensuring all guest requests are executed as accurately and timely as possible
VIP Arrivals - managing with hotel Executive and Brand teams
Scheduling Front Office staff according to hotel business requirements
Providing personalized and anticipatory service
Ensure adherence to cashiering and banking standard operating procedures
Pro-actively seeks revenue opportunities by analyzing room-mix and arrivals/bookings
Training and development of front office team
Embodiment of property and company goals, purpose, culture and role in the community
Oversight of the Siren Shop inventory and presentation
A successful candidate applying to this position will have and display a friendly, courteous but unassuming behavior. We expect the FOM to be the person who is able to implement exceptional organization and service standards while maintaining and increasing team engagement.
A FOM will be well compliant with culture, bureaucracy and workload requirements that may exist, while being able to instill this notion on all team members in the department. A well performing FOM is someone who has a spark of his/her own to contribute for the experience of guests and in interacting with the community, co-workers and the property; the appropriate candidate has natural leadership and engagement traits that will drive the team to perform at the best level possible and enhance the department's contribution for the operation and the business.
Preferred Skills
Must be able to read, write, speak, understand, communicate and interact in English through different channels, from in-person contact to e-mail and on the phone. The tone is positive and courteous, always genuine to provide service and assistance
Boutique and/or luxury hotel experience a plus
Previous hotel front desk management experience required. Bilingualism preferred
Hospitality or other undergraduate degree desirable
Work hours will spread over weekdays, weekends and holidays, which requires flexibility
Working knowledge of computers and IT systems is essential
Previous experience in cash handling and credit card procedures is recommended
Must be able to lift up to 20 pounds regularly and up to 40 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
The right candidate displays leadership skills and a collaborative attitude that will be essential to coordinate tasks across hotel departments and teams.
Job Type: Full-time
Salary: $70,000.00
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
401k
Schedule:
Day shift
Evening shift
On call
Weekends as needed
Dental Office Manager
Team manager job in Dearborn, MI
Have minimum 2 -5 year experience as dental office manager
Must be able to manage the staff.
Must be able to verify insurance, send claims
Must be able to present treatment plans.
Must have knowledge about all general dental practice procedures
Must be familiar with ADA codes
Manage office financial goals
Schedule appointments for doctors and hygienist
Be familiar with Dentrix
Have experience as front desk receptionist prior to management
Full time with benefits.
Front Office Manager in Charleston, SC (luxury hotel)
Team manager job in Dearborn, MI
Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Front Office Manager
Team manager job in Plymouth, MI
Job DescriptionFront Office Manager:
Job Purpose:
To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position.
Job Responsibilities:
Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.
Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget.
Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
Receive departmental related guest complaints and ensures corrective action is taken.
Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
Other duties as assigned.
Job Skills:
Analyze and interpret business records and statistical reports; interpret policies established by administrators.
Use mathematical skills to interpret financial information and prepare budgets.
Understand the government regulations covering business operations.
Make business decisions based on production reports and similar facts, experience, and opinion.
Plan and organize the work of others.
Change activity frequently and cope with interruptions.
Job Qualifications:
Experience
Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.
Dental Office Manager
Team manager job in Garden City, MI
Dental Office Manager
Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care.
Why Join Our Team?
We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry.
Your Work Schedule:
Monday-Friday
Your Role as an Office Manager
As a Dental Office Manager you will be managing day-to-day operations, overseeing staff, handling financial matters like billing and insurance, and ensuring patient satisfaction. You'll also manage administrative tasks like scheduling appointments, maintaining patient records, and handling human resources functions such as hiring and training.
Key Responsibilities
Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses
Exhibit flexibility and adaptability to form great relationships with our team
Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere
Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are
Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting
What You'll Need to Succeed
Bachelor's degree in a related field OR 4 years of related experience
Servant Leadership: Partnership and collaboration with team and Providers
Recruit and develop team
Manage schedule to optimize production
Prior clinical experience with implants preferred
3-5 years' prior management experience
Why You'll Love Working Here
Comprehensive Benefits: Including 401(k).
Paid Time Off: Competitive PTO that grows with your career.
Career Growth: Opportunities for continuing education and development.
Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive.
Equal Opportunity Employer
We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Join Us?
Apply today and be part of a team that's revolutionizing dental care!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG2
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Auto-ApplyDental Office Manager
Team manager job in Novi, MI
Job Description
Dental Office Manager
Our growing dental practice is looking for a dedicated Dental Office Manager who is passionate about patient care and team leadership. This individual will play a key role in creating a welcoming office culture, supporting staff, and ensuring seamless day-to-day operations so our providers can focus on delivering exceptional care.
What We Offer:
A generous salary package that reflects your expertise and dedication
A supportive and collaborative work environment focused on professional growth
Opportunities for continued education and skill development
The chance to be part of a close-knit team committed to exceptional patient care
A modern, state-of-the-art facility with the latest advancements in dental technology
Comprehensive Benefits: We offer a full-time position with access to a comprehensive benefits package, making sure you feel valued and cared for.
Key Responsibilities:
Lead daily operations and ensure the practice runs smoothly and efficiently
Deliver an exceptional, high-energy patient experience from check-in to check-out
Present treatment plans confidently with strong knowledge of ADA codes and insurance benefits
Support new-patient growth through outstanding first impressions and effective follow-up
Maintain high patient retention through relationship-based care and problem-solving
Coach and develop front and back office teams to support practice growth
Partner with providers to ensure a smooth schedule and strong treatment acceptance
Oversee financials including deposits, insurance estimates, and patient balances
Ensure compliance with HIPAA, OSHA, and company protocols
Collaborate with marketing and leadership on strategies to grow the practice
Track key metrics, including new patients, case acceptance, and schedule utilization
Schedule:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:00 PM
Qualifications:
2+ years of dental office management experience
Strong understanding of ADA codes, insurance, and treatment presentation
Excellent communication and customer-service skills
Confident, energetic, and passionate about patient care
Experience with Dentrix Enterprise or similar software is a plus
If you're ready to take on a leadership role and help shape the success of a brand-new dental office, we'd love to meet you.
Apply today!
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.