Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, VA, Suffolk - 91,000.00 - 136,500.00 USD annually
$111k-154k yearly est. 3d ago
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Commercial Team Lead II (HYBRID-Newport News, VA)
Atlantic Union Bank 4.3
Team manager job in Newport News, VA
The Commercial Team Lead II is responsible for the overall performance and management of individual and team's borrowing and non-borrowing portfolio. Typical team will consist of 2-4 bankers, including self. The Team Lead is accountable for developing and implementing a business plan to grow the team's loan, deposit portfolio, while monitoring the portfolio to insure credit quality standards and procedures are met. The Team Lead will be continuing momentum developed by a cohesive, experienced and effective team while mentoring, coaching, and providing support to the group in its loan, deposit and fee income goals. It is expected that the Team Lead II will split time as a producer (70%) and coach (30%).
Position Responsibilities
Relationship Management (70%)
Work closely with internal partners to facilitate the development of new business relationships as well as develop prospects through lead lists and Centers of Influence (COI). Responsible for retaining and expanding existing customer relationships.
Develop and maintain a quality loan portfolio, obtaining deposits and cross-selling other Bank products and services along with building strong customer relationships.
Maximize bank profitability through appropriate pricing of new loan originations, fee income, and cross selling of all bank products and services, including Treasury Services products.
Prepare correspondence, commitment letters, loan memorandums and associated documents as required.
Monitor loan portfolio and maintain updated financial information.
Expand existing knowledge base of commercial and other products and services, including loan policy, documentation, structuring and regulatory requirements.
Ensure the portfolio administration and risk management of each client relationship is in compliance with established credit policy, procedure and business strategy as well as commercial and regulatory guidelines.
Identify and successfully capitalize on cross-sell opportunities and makes appropriate referrals.
Execute a call program to develop new and existing customer relationships and to identify potential customers and develop prospect lists.
Maintain pipeline of existing relationships and new prospects.
Collect and maintain financial information on borrowers and interact with customers to ensure that all banking needs are being met.
Provide financial advice to customers and profitably sell appropriate products and services to those prospects and clients.
Work with Treasury staff to solicit treasury services and deposit accounts.
Prepare correspondence, commitment letters, and loan memorandums and associated documents as required.
Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines.
Participate in organizations and projects to establish referral contacts and Centers of Influence (COI) within the community.
Other Duties as Assigned
Leadership/Management (30%)
Assist in mentoring teammates, to include credit analysis, financial spreading and underwriting.
Regularly meets with team of bankers to ensure that individual goals and objectives are set, monitored and met in support of the Bank's strategic plan related to market penetration and production.
Assist team to call on non-customers; negotiate transactions; cross sell the Bank's products and services; and obtain approval for new loan requests.
Ensure timely and thorough monitoring of all credits in individual portfolio, as well as assigned team members portfolio's
Provide timely response to requests for extension of credit by approving loans within established lending limit or make recommendations on loans requiring higher approval authority.
Provide direct reports with proper tools and authority to execute their assigned functions. Develops skills of team through goal setting, coaching, problem resolution, delegation, training, counseling and performance management.
Assist manager and works collaboratively with Human Resources to recommend staffing levels and approves personnel actions such as hiring, terminations, promotions, transfers, training and development of staff, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices.
Accountable for the establishment and management of team's individual goals. Provide regular ongoing coaching and performance feedback to team.
Coach team members to successfully navigate through the sales negotiation, underwriting, approval, documentation and closing processes.
Organizational Relationship
This position typically reports to a Commercial Group Leader, Market President or Regional President
Position Qualifications
Education & Experience
Bachelor's degree in Business, Economics or Finance preferred, or equivalent banking experience
Minimum of 7 years' experience as a commercial banker
Previous leadership experience preferred
Knowledge & Skills
Strong credit skills evident
Possesses excellent C&I lending and product knowledge and organization skills
Ability to service and originate real estate and more challenging and complex C&I loans
Ability to make knowledgeable loan decisions based on information supplied by the customer verified through a rigorous underwriting process, strong ability to structure loans
Demonstrates effective problem solving and excellent collaboration and inter-personal communication skills
Proven track record with sales and new business development in conjunction with exceeding sales goals.
Ability to work well in a sales driven environment.
Excellent organizational skills, initiative, dependability and ability to work with minimal direction
Knowledge of applicable laws and regulatory compliance related to commercial lending
Proficient computer skills with good working knowledge of Microsoft Office programs including Excel, Word and Outlook.
Strong professional writing skills
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$91k-146k yearly est. 5d ago
LARC Team Lead
Yulista 4.9
Team manager job in Hampton, VA
Yulista Solutions LLCRegular
ESSENTIAL FUNCTIONS:
* Reports to Executive Manager. Provides day-to-day direction, instruction, supervision, and guidance to a diverse team to accomplish tasks with competing schedules to meet critical mission requirements and contract compliance.
* Develops strategies to reach team and organization goals and consensus while developing strong team morale by encouraging employees, helping them to develop professionally and achieve individual goals and objectives.
* Properly communicate daily maintenance requirements to workforce based upon government priorities
* Possess the ability to effectively communicate with a wide-variety of cross-disciplines and to provide up-to-date technical information.
* Communicate with NASA maintenance management, Contracting Officer/COR relating to task order deliverables and financial reporting.
* Ensure all maintenance activities are reported in a timely manner and entered into NASA database correctly
* Exhibit comprehensive understanding of aircraft maintenance and quality control procedures.
* Possess familiarity with aircraft maintenance procedures at an organizational level.
* Organize efforts to ensure 100% properly configured and reliable aircraft to perform required missions.
* Communicate with other government agencies whose activities are dependent upon the contract maintenance mission.
* The Team Lead may be required to perform other related duties to meet the ongoing needs of the organization.
SUPERVISORY RESPONSIBILITIES:
This position has direct reports and supervises employees on daily tasks. This position has the responsibility and authority to carry out assigned tasks.
Management of employees while ensuring compliance of the Collective Bargaining Agreement (CBA)
KNOWLEDGE, SKILLS, & ABILITIES:
* Possess intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred.
* Ability to enter data accurately into databases.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff.
* Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Must possess effective oral and technical written communication skills to clearly communicate information to others.
* Strong professional customer service skills, including active listening, prompt service and follow-up.
* Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
* Ability to learn and understand corporate policies and procedures and how they relate to Yulista Soluttions, LLC goals.
* High degree of self-motivation and the ability to work independently.
QUALIFICATIONS:
* Bachelor Degree desired.
* FAA A&P Certificate Desired
* 5+ years of experience in aviation related technical areas and demonstrated leadership skills required.
* Experience supporting a NASA/DoD contract.
* Must have the ability to obtain and maintain a Government Security Clearance.
PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).
EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$92k-129k yearly est. 3d ago
Customer Experience Lead-Patrick Henry
Victoria's Secret 4.1
Team manager job in Newport News, VA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.75
Maximum Salary: $21.25
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.8-21.3 hourly 8d ago
Retail Team Manager
Wahid Inc.
Team manager job in Virginia Beach, VA
Join us as a Retail TeamManager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail TeamManagers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customer service
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$75k-136k yearly est. Auto-Apply 60d+ ago
SURTASS Field Support Team (FST) Manager
V2X
Team manager job in Virginia Beach, VA
This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
As we continue to grow, V2X intends to welcome the Surveillance Towed Array Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) program to our extensive portfolio of similar Operations and Maintenance / Sustainment (O&M/S) programs. We offer growth opportunities, significant experience caring for personnel deployed in austere environments, and the operational advantage of 24/7 reach back support to technical SMEs, engineers, maintenance technicians, and operators on our other programs. A few of these programs include:
+ Fleet Systems Engineer Team (FSET) program located in key ports around the world, delivering support to the US Navy on complex C4ISR systems;
+ Mobile Sensors (COBRA KING) Radar and Communication O&M/S program, on which we have 25 years of service supporting several vessels which today includes the United States Naval Ship (USNS) Howard O. Lorenzen;
+ COBRA DANE Radar O&M/S program at Eareckson Air Station on Shemya Island, Alaska, which V2X has operated and maintained for over 50 years;
+ The Hughes Air Defense Radar (HADR) Sustainment program that includes SME and Depot support of two radars located in Taiwan;
+ Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC) program and their efforts in facilitating key communication requirements from Hawaii and Australia; and
+ Japanese - Auxiliary Oceanographic Surveillance (J-AOS), on which we have a long history of providing key Field Support.
The SURTASS program provides an on-demand, mobile, and active / passive maritime surveillance capability in support of Joint and Naval Task Force commanders via towed acoustic sensor systems. The ships and installed SURTASS mission equipment are designed for extended duration deployment and independent operations in remote geographic areas; self-sufficiency in operations and maintenance is an important mission objective. It is intended that operations and maintenance be performed on board vessels and in depot maintenance facilities with the objective of maximizing operational readiness.
In performance of this mission, V2X is seeking an experienced Field Support Team (FST) Manager to work at the Integrated Undersea Surveillance System (IUSS) Operations Support Center (IOSC) on Joint Expeditionary Base Little Creek - Fort Story, VA (JEBLCFS) 40-hours per week.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
As the manager leading the Field Support Team of the SURTASS Operation Center (SOC) and the SURTASS team, you will be responsible for the following:
+ Overseeing technical assistance to mission systems to troubleshoot, repair, test, and return to service.
+ Overall management in all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on mission systems and support handling equipment.
+ Lead in the development of reports on mission systems status as directed by the Government.
+ Key contributor in recommending / establishing refresher training (REFTRA) in accordance with the established requirements.
+ Lead in the review of Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
+ Responsible at the program level for the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN) / Military Sealift Command (MSC) Work Request (WKRQ) log.
+ The review of technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
+ Systems that ensure the programs identifies and reports system / software design problems and deficiencies for mission systems.
+ Establishing on-the-job training (OJT) technical training and document training in accordance with the established requirements.
+ FST support to Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
+ Planning and execution of Reliability, Maintainability, and Availability (RM&A) analysis of mission system.
+ Program approach in the performance of configuration management services for the SURTASS mission systems.
+ Update and maintain Technical Data Packages (TDP) for mission systems.
+ Perform exterior maintenance and preservation on modular mission systems.
+ Participate in inspections; Material Assessment and Readiness Testing (SMART) inspections.
Qualifications
Required Qualifications:
+ DoD 8570 IAT Level II certification required within 12 months.
+ In possession of, and able to maintain a valid United States driver's license.
+ Able to communicate effectively both orally and in writing.
+ Demonstrate ability to perform assigned taskings.
+ In possession of, and able to maintain a valid U.S. passport.
+ Successfully pass a pre-employment drug screening.
+ The ability to obtain and maintain company provided travel charge cards.
+ Ability to conduct short-term deployments / travel as required.
Security Clearance Requirement:
+ An active Department of Defense Secret level clearance is required.
Desired Qualifications:
+ Bachelor's Degree in Resource Management, Information Systems Management, or equivalent, or be a graduate of US Navy Electronics or Information Systems "C" School or an equivalent civilian school.
+ Ten years of documented experience in managing technical teams executing intermediate and/or depot maintenance on Navy C4I systems and/or acoustic intelligence gathering systems.
+ Ten years of experience managing personnel.
+ Five years of experience in the maintenance and repair of SURTASS C4I systems, SURTASS processing systems, and SURTASS arrays (active and passive).
+ Documented Experience in manpower planning, scheduling, qualification programs, and training programs.
+ Program Management Professional (PMP) certification.
+ Current DoD 8570 IAT Level III certification.
Benefits:
As an eligible V2X employee, you have the flexibility to choose from a wide variety of benefits that offer you and your family important health and financial protection. Benefits elections are made by employees at the time of hire (or as they become eligible), and during the annual Open Enrollment period. Benefits include:
+ Medical, Dental, and Vision
+ 401K Retirement Plan
+ Paid Holidays, which can be deferred if deployed / on missions.
+ Floating Holidays.
+ Receive training, priority advancement, and/or consideration for other V2X portfolio programs such as those identified above based on individual qualifications .
+ Deployment, Training and Mission Compensation Incentives / Bonuses.
Notice to Applicants:
To ensure V2X is prepared to start work immediately upon a contingent contract award o/a June 2026, V2X will be interviewing and selecting all program position candidates NLT 28 November 2025. While all interviews with applicants will remain confidential, the candidate selected for the position will receive a signed commitment letter based on a contingent contract award that also includes a confidentiality agreement. V2X will not disclose their selection to any third parties other than the appropriate U.S. Government party making the contract award decision.
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
$75k-136k yearly est. 60d+ ago
Customer Experience Manager
Michaels 4.2
Team manager job in Virginia Beach, VA
Store - VA BCH-RED MILLS, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$46k-98k yearly est. Auto-Apply 60d+ ago
Customer Service Manager - State Farm Agent Team Member
Steve Sparkman-State Farm Agent
Team manager job in Williamsburg, VA
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
Joining Steve Sparkman - State Farm Agent as a Customer Service Manager - State Farm Agent Team Member means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.
This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. Youll expand your professional skills while supporting the agencys long-term success. Were looking for motivated individuals who are ready to contribute and grow within our agency.
RESPONSIBILITIES:
Seek out and develop new business through lead generation and referrals.
Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.
Build lasting customer relationships with consistent outreach and personalized service.
Keep records accurate and up to date while managing policy adjustments.
QUALIFICATIONS:
Strong interpersonal and communication skills.
Previous experience in sales or customer service is helpful.
Driven by goals and energized by achieving measurable success.
Able to stay organized and handle multiple responsibilities effectively.
$37k-74k yearly est. 17d ago
Customer Service
Us Tech Solutions 4.4
Team manager job in Chesapeake, VA
Job ID -14790 Chesapeake ,VA Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-34k yearly est. 8h ago
Crypto Support Manager Ncte
Alion Science and Technology
Team manager job in Norfolk, VA
Alion Science and Technology delivers advanced engineering, IT and operational solutions to strengthen national security and drive business results. For customers in defense, civilian government and commercial industries, Alion's engineered solutions support smarter decision-making and enhanced readiness in rapidly-changing environments.
Building on over 75 years of innovation, Alion turns obstacles into opportunities to help customers achieve their missions. Alion employee-owners are located at offices, customer sites and laboratories worldwide.
Job Description
The Crypto Support Manager will be a member of a network engineering and operations team supporting an enterprise Navy training network distributed globally at ~200 sites.
The manager will be responsible for providing support and coordination for all crypto, Keymat, EKMS, and related requirements of the enterprise program and its customers.
The manager implements, improves, and maintains processes, procedures, points of contact, and command relationships with all aspects of the EKMS system in order to facilitate timely, efficient, and effective execution of requirements of a fast paced and time critical enterprise program.
The position will require extensive collaboration with DoD commands and agencies and extensive knowledge of EKMS process and policies, best practices, and technical procedures in order to support the engineering, operation, and sustainment activities of the enterprise program. The manager maintains constant coordination with OPNAV, NCMS, EKMS Managers, CMIO, NSA, and others as required in order to support program requirements and their execution.
The validation, allocation, and inventory of cryptologic devices utilized by the enterprise network across ~200 sites as well as sparing and casualty support is updated and maintained at all times.
The manager develops, coordinates, and obtains OPNAV validations on EKMS requirements as well as various other EKMS topics.
Qualifications
Bachelors degree in business, management, technical, or related discipline. In some cases, educational requirements may be adjusted for more than 10 years applicable work experience
7+ years of specific and extensive experience with US Navy EKMS including recently serving as an EKMS Account Manager
Must be a US Citizen, possess a current or be able to obtain a Top Secret security clearance
Expert knowledge of current processes, procedures, and points of contact for execution of validations, approvals, and transfers of equipment as well as approvals, generation, and distribution of Keymat. In-depth knowledge of NSA and Navy EKMS policies and procedures and their applicability to routine and unique account requirements.
Mastery in ability to develop and maintain processes and relationships for the timely, efficient, and effective execution of EKMS approvals and transfers.
Mastery in ability to accurately track and maintain allocation, inventory, and logistics of thousands of line items across hundreds of locations.
Mastery in ability to maintain effective communications and customer support ranging from routine to time critical with customers located throughout the world.
Ability to maintain and report on status and tracking of tasks, deliverables, bills of materials, reports, and other contractual and administrative documentation.
Knowledge of architecture and principles of NSA Type 1 cryptographic devices, traditional, and modern keying material.
Ability to utilize and develop web-based knowledge management, process, and tracking systems.
Familiarity with the troubleshooting and configuration of NSA Type 1 KG cryptographic devices, Keymat, and accessories.
Experience in development, documentation, and implementation of administrative and technical process and procedures.
Experience writing and presenting briefs, white papers, plans, and presentations.
Strong ability to read, digest, and apply policies, procedures, and guidance.
Ability to read and digest technical information.
Must possess excellent oral and written communication skills.
Experience interfacing with senior military and civilian leadership.
Apply online:
****************************
We value the cultural differences our employees bring to Alion.
EOE/AA/M/F/LGBT/V/D
Additional Information
All your information will be kept confidential according to EEO guidelines.
$76k-122k yearly est. 60d+ ago
IDD Day Support Supervisor
City of Portsmouth, Va 4.0
Team manager job in Portsmouth, VA
GENERAL STATEMENT OF JOB Under general supervision, this position supervises day support programs, clinical staff, management of daily program operations, community relations, and performance of a variety of administrative duties and ancillary operations. Reports to the Intellectual Development Disabilities Services Manager.
ESSENTIAL JOB FUNCTIONS
Coordinates and supervises development, implementation, and monitoring of individualized service plans for consumers; initial and ongoing assessments developing, and revising programs or services and evaluating effectiveness; and maintaining necessary documentation.
Supervises clinical staff and/ volunteers; develop means to increase skillsets and programming; coordinates all aspects of screening, and/or providing training for consumers, including interviews, intakes and compilation of history, or other related services; performs a variety of miscellaneous administrative and office support functions in support of program operations.
Establishes and maintains cooperative relationships with other public and private agencies, departments of the city, community organizations and families of consumers to promote and educate about programs/services; and to coordinate service delivery.
Monitors and ensures accurate maintenance of consumer records: conducts review and audits of records and ensures they are maintained in compliance with State, federal, Department of Behavioral Healthcare Services, and other required regulations; provides input to development of program budgets; and monitors certain program expenditures and revenue sources; researches and prepares a variety of reports in support of assigned programs, including program reports and summaries of services, monthly progress reviews, vehicle usage reports, time sheets, etc.
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.PERFORMANCE INDICATORS
Knowledge of Job: Has considerable knowledge of the principles and methodologies of providing services and programs for developmentally disables and/or consumers with intellectual disabilities. Has considerable knowledge of intellectual disability day support case management, crisis intervention, and rehabilitation; and of trends, developments, and literature of the field. Has general knowledge of the administrative policies and procedures of public administration. Has some knowledge of supervisory principles. Is able to plan and manage the work of staff providing consumer services. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all assigned program employees. Develops and maintains cooperative and courteous relationships with assigned program employees and managers in other assigned programs, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other assigned programs and persons in order to maintain good will within the department. Emphasizes the importance of maintaining a positive image within the department. Interacts effectively with fellow employees, Service Administrator, professionals and the general public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the department and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
Planning: Plans, directs and uses information effectively in order to enhance activities and production of the assigned program. Knows and understands the expectations of the department regarding the activities of the assigned program and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the assigned program and the department. Within the constraints of department policy, formulates the appropriate strategy and tactics for achieving assigned program and department objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the assigned program and department.
Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all departments and assigned program matters affecting them and/or concern to them.
Staffing: Works with other department officials and management to select and recommend employment of personnel for the assigned program who are qualified both technically and philosophically to meet the needs of the assigned program and department. Personally directs the development and training of assigned program personnel in order to ensure that they are properly inducted, oriented and trained.
Leading: Provides a work environment, which encourages clear and open communications. Have a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of department goals and objectives.
Controlling: Provides a work environment, which is orderly and controlled. Coordinates, audits and controls manpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of department standards, methods and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet assigned program goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in staff to meet new or additional expectations.
Decision-Making: Uses discretion and judgment in developing and implementing courses of action affecting the assigned program. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the assigned program and department. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff.
Policy Implementation: Has a clear and comprehensive understanding of department policies regarding the assigned program and department function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.
Policy Formulation: Keeps abreast of changes in operating philosophies and policies of the department and continually reviews assigned program policies in order to ensure that any changes in department philosophy or practice are appropriately incorporated. Also understands the relationship between operating policies and practices and assigned program morale and performance. Works to see that established policies enhance same.
EDUCATION & EXPERIENCE
Bachelor's Degree in Administration, Social Work, Psychology, Special Education, or a related field; 3 - 5 years of experience in planning, developing and implementing day support, residential case management and/or vocational programs for consumers with intellectual disabilities and 1 year experience in supervising ID Services; or any equivalent combination of education and experience. A Master's degree is preferred.
SPECIAL REQUIREMENTS
Must possess a Qualified Intellectual Disabilities Professional (QIDP) certification.
Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain them as a condition of employment.
An acceptable general background check to include a local, state, and federal criminal history check and sex offender registry check.
A valid driver's license with an acceptable driving record.
Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for periods of time.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and directions to co-workers or assistants, as well as receiving information and assignments from supervisor.
Language Ability: Requires the ability to read and write program and policy manuals, regulatory requirements; and other administrative references. Must be able to prepare correspondence, and administrative documentation using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and using vocational and human service terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide; to determine percentages; to calculate interest, profit and loss, proportions, etc.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varying levels of stress and when confronted with persons acting under stress (emergency situations).
Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS
The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
$43k-54k yearly est. 12d ago
Branch Support Manager
Wells Fargo 4.6
Team manager job in Norfolk, VA
**About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* .
**In this role, you will:**
+ Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates
+ Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology
+ Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent and efficient execution of the firms Operational, Compliance policies and procedures
+ Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects
+ Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
+ Support firm goals to drive adoption around key CRG ease of doing business initiatives across the market
+ Ensure Client Associates are trained in key CRG ease of doing business initiatives
+ Visit branches across the Market to oversee operational/support practices and coach on operational risk
**Required Qualifications:**
+ 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
**Desired Qualifications:**
+ 1+ years of leadership experience
+ Successfully completed FINRA Series 9/10 to qualify for immediate registration (or FINRA recognized equivalents)
+ Familiarity with Support Center model
+ Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
+ Strong client service skills
+ Strong attention to detail and accuracy skills
+ Effective organizational, multi-tasking, and prioritizing skills
+ Strong verbal, written, and interpersonal communication skills
**Job Expectations:**
+ US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within a 90-day time period if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required.
+ This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location.
+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
+ This position is not eligible for Visa sponsorship.
+ Ability to travel up to 20%.
This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
**Posting Locations:**
+ 208 Golden Oak Ct, Reflections - Virginia Beach, Virginia 23452
+ 999 Waterside Dr Ste 1800 - Norfolk, Virginia 23510
+ 1021 E Cary St - Richmond, Virginia 23219-4000
+ 10 S Jefferson St - Roanoke, Virginia 24011
**Posting End Date:**
1 Feb 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-515650
$82k-133k yearly est. 3d ago
Customer Service Supervisor
City of Chesapeake (Va 4.1
Team manager job in Chesapeake, VA
Do you enjoy helping others? Do you enjoy being part of a team? Are you a good leader? If YES, then this may the job for you! As the Customer Service Supervisor, you will: * Oversee and support the customer service operations in our fast-paced call/payment center.
* Respond to, monitor, and document escalated inquiries as needed.
* Investigate, research, and evaluate customer concerns in order to determine account resolutions. Complex accounts may involve consultation with management or the City Attorney's Office for legal guidance on billing matters concerning landlord-tenant and family disputes.
* Prepare daily deposit, process payments, and perform daily audits of cash drawers and safe.
* Prepare and maintain various reports and records.
* Assist staff with minor technical issues and defer to IT when needed.
* Plan and implement initiatives for performance improvement based on efficiency studies.
* Report progress through periodic conferences and meetings.
* Assist with monitoring call ques and taking calls when needed.
* Enter, update, and/or edit data into information systems.
* Assist with ensuring the business office is adequately staffed, and walk-in customers are promptly greeted and assisted in alignment with the City's CARE standards. This individual will periodically walk out to greet customers waiting in the lobby.
* Provide back up support to the Call Center Supervisor by covering all areas of the call/payment center, supervising up to 14 subordinate staff members.
* Collaborate with technical support groups pertaining to the accuracy of Public Utilities web page details, sharepoint, and jotform.
* Monitor correspondence, emails and FOIA requests.
* Assist with other duties as assigned such as team champion.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to an associate's degree in bookkeeping or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: None.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Experience in call centers, customer service, and utility billing is strongly preferred.
$27k-33k yearly est. 6d ago
Front Office Manager
Landmark Hotel Group
Team manager job in Hampton, VA
Holiday Inn Express Coliseum Central
Full Time
$250 Signing Bonus!
At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!
Be part of something great! JOIN OUR FAMILY where
People are Paramount
. #LHGWhereYouBelong
Landmark Hotel Group is seeking a Front Office Manager for the
Holiday Inn Express
located at
1813 W Mercury Blvd, Hampton, Virginia 23462.
Core Responsibilities:
Generate maximum financial performance of the Guest Service area. This includes responsibility for the generation of Transient Room Revenue and effective cost controls.
Provide guest service that meets or exceeds company standards.
The training and development of Front Office supervisory and line staff.
Maintenance of Computerized Reservation, guest information, point-of-sale systems and other related in-house systems as denoted by franchise affiliation.
Maintain Revenue controls
Qualifications:
Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
Experience working in a fast-paced environment
Morning, Evening, Holidays, and Weekend availability is required
Ensures uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information; protect company assets
Wellness Benefits:
Medical
Dental
Vision
Generous Paid Time Off
Colonial Life Supplemental Insurance
Planning for Future:
401(k) with company match
Life insurance
Manager In Training Program
Development Opportunities
Paycor's OnDemand Pay
Rewards:
Incentive based bonus program
Employee discounts
Discounts for friends and family
Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.
If this sounds like the place for you and you share the same values.... Join Us!
Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
For more information about joining the Landmark Family, please visit ***************
Holiday Inn Express
1813 W Mercury Blvd
Hampton, Virginia 23666
$44k-62k yearly est. 60d+ ago
Hospital Office Manager (VA Beach Red Mill)
Petco Animal Supplies Inc.
Team manager job in Virginia Beach, VA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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$36k-57k yearly est. 56d ago
Office Manager & Social Media Coordinator
Child Evangelism Fellowship 3.3
Team manager job in Virginia Beach, VA
A Full-Time Office Manager is needed for CEF of Virginia, Tidewater Chapter. This position will be 6 hours/day for a five-day work week, or 30 hours/week with an occasional half day on Saturday. The potential exists for 40 hours/week as the ministry outreach grows. The office manager will report to the Local Coordinator/Director and oversee the administrative operations for the Chapter. Specific responsibilities include, but are not limited to:
General Chapter Administration * Purchases necessary office supplies and maintain inventory of CEF materials * Serves as Child Protection Coordinator by ensuring child protection policy compliance of all employees and volunteers for the chapter and keeps accurate records on GNC roster spreadsheet * Collects all GNC and 5 DC stats reports and inputs into monthly statistical reporting system * Communicates with GNC Team Leaders via email and phone * Collects student registration forms from GNC Team Leaders for all enrolled students in GNC and ensure all GNC have approved facility requests on file * Creates monthly prayer calendar and sends weekly prayers and praises to state and local chapter * Compiles outreach packets for distribution to pastors, churches and schools and for special events * Prints and sorts GNC Registration Forms for all schools, CYIA Packets and other resources as needed * Creates yearly student demographic list via VA Dept of Education for accurate GNC stats * Maintains updated list of all churches within chapter boundaries - 5 cities for outreach * Formats online registration forms for each GNC on chapter website * Requests Church Mutual insurance certificates for each school district * Cleans office to include light dusting, vacuuming and removing trash * Maintains files (both electronic and hard copy) of policies, general office procedures, correspondences and various statistical reports in accordance with record retention guidelines with monthly backup to external hard drive
Web Communication/Social Media * Creates and maintains Facebook page for CEF of Tidewater by posting articles, testimonies and upcoming events. * Updates chapter website with newsletters, videos and postings from CEF Headquarters to keep site fresh and current * Maintains segmented lists on MailChimp & evite for ease of communication to specific groups of people (i.e. volunteers, committee, staff, supporters, etc.) * Sends evites for training, yearly fall kickoff, volunteer appreciation and other events. * Assists in designing newsletter, formatting hard-copy of newsletter and mailing to supporters
Ministry Support Services * Supports fund-raising efforts by overseeing campaign mailings and aiding in banquet coordination * Supports training by ensuring chapter has a supply of 15 Leader/Admin Training Handbooks and 30 Quick Start Training Manuals and other needed materials * Assists with teachers' training, developing and presenting Power Point presentations and computer issues/navigation * Oversees volunteer help on special projects. We are seeking a committed servant of God, preferably one who loves the ministry of CEF. The office manager should demonstrate exemplary Christian character, have a teachable and humble spirit, and represent the ministry in a friendly and cheerful manner.
The candidate should possess excellent oral and written communication skills, discretion and attention to detail, organization skills and the ability to work independently. The candidate should be proficient in Microsoft Office Suite. A working knowledge of QuickBooks would be helpful, but it is not mandatory.
As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to prefer employees or prospective employees on the basis of religion.
Qualifications for Ministry Staff * Is a team player * Possesses good written, verbal and public speaking skills * Is self-motivated and organized * Participates in raising ministry support * Has a good testimony at home, on the job and in his/her neighborhood and local church as reflected by both speech and conduct * Is actively involved in a local church * Lives in the area of ministry
As a religious organization, CEF is permitted and reserves the right to prefer employees or prospective employees on the basis of religion. I have read and agree to comply with this job description, the Staff Member Handbook, and the USA Operations and Policy Manual. Compensation: $18.00 per hour
Get Involved Child Evangelism Fellowship (CEF) is a church-assist organization focused on evangelizing and teaching children ages 4-14. CEF Virginia trains ministry teams of volunteers to conduct evangelistic events. We serve churches and individuals by equipping them to fulfill the great commission as an ambassador for Christ - reconciling the lost with the message of the gospel.
Our Focus Is On Children And Church Ministries
Child Evangelism Fellowship
(CEF) of Virginia is a church-assist organization focused on evangelizing and teaching children ages 4-14. Simply stated, CEF Virginia trains ministry teams who volunteer to conduct evangelistic events usually outside the church walls. Child Evangelism Fellowship of Virginia serves churches and individuals by equipping them to fulfill the great commission. We help them to be an ambassador for Christ, equipping them to reconcile the lost with the message of the gospel.
CEF Virginia serves all of the state chapters throughout Virginia. We have several different ministries for children such as the
Good News Club
,
5-Day Club
and
CYIA
. We host several events through these ministries thereby serving the churches with proven children's ministry training, materials and methods. This in turn allows us to lead the chapter communities in evangelizing children
$18 hourly Auto-Apply 60d+ ago
OFFICE MANAGER - ADMINISTRATION OFFICE
Newport News City, Va 3.8
Team manager job in Newport News, VA
Target Hiring Range: $53,913.15 - $63,289.35 Based on Experience.
Click Here to Learn More About This Exciting Opportunity!
$53.9k-63.3k yearly 12d ago
Integrated Operations Center Supervisor
Amentum
Team manager job in Hampton, VA
The successful candidate will join the Maintenance Directorate to support the Center Maintenance, Operations, and Engineering Contract (CMOE) located at NASA Langley Research Center. The Integrated Operations Center Supervisor will report directly to the Asset Information Manager. Responsibilities: Monitor and troubleshoot anomalies on the LaRC computerized building automation monitoring systems in the Integrated Operations Center (IOC), which consists of the Center's Energy Management, BAS/HVAC control systems, the Base Power Distribution and Duty Office Industrial Alarms. This is a 24/7/365 operation which consists of three shifts. Ability to program override modifications, run trend reports, track energy usages, and troubleshoot issues using the graphical interfaces in the Trane Ensemble workstation due to changes in building occupancy or calls to support the air-conditioning and electrical shops with HVAC equipment is a plus. Responds to all industrial alarms using written procedures. Monitor power distribution on the NASA campus and work with the NASA Energy Manager to look for opportunities to reduce power consumption and build in efficiencies in the use of energy in the BAS. Reduce energy costs where feasible by maintaining environmental and temperature set points. Act as Main Work Control Center after hours, weekends and holidays. Must be knowledgeable in troubleshooting Direct Digital Controlled (DDC) systems and their electrical interfaces with commercial HVAC equipment through the BAS. Be dependable, reliable and be able to work in a customer service environment. U.S. Citizenship Required. 3-5 years experience in operations, logistics, manufacturing, or a related field, with a proven track record in a supervisory or leadership role. High School Diploma/GED is required. Bachelor's degree in Business Administration with an Energy Management concentration, Operations Management, or a related field is preferred. A successful candidate must be able to interpret drawings, trend graphs, services manuals, and must be knowledgeable of HVAC/Building Automation Systems (BAS). Knowledge in Trane Ensemble, Trane Summit is desirable. Successful candidate will need to acquire a Certified Energy Manager certification (CEM) or Energy Manager in Training (EMIT) certification within the first year. Work Environment: Office environment. (80%). Test/Industrial Environment -Test Facility Environment- Potential exposure to areas of high noise levels, hazardous propellants, explosives, chemicals and industrial facilities. (20%) Travel between various facilities and during test operations may be required and may bring exposure to loud noise and potentially hazardous equipment operations (10%) Physical Requirements: Must have sufficient mobility to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. Potential exposure to high noise levels, hazardous chemicals, propellants and the like. Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs. Equipment and Machines: Facility operations display/keyboards/mechanical/electrical control/HMI. Machine, power, and hand tools. Standard office equipment (PC, telephone, fax, copier, etc.) (70%) Control room test operation display/keyboards/mechanical/electrical control devices (30%) Attendance: Regular attendance mandatory (100%) Overtime/work outside normal schedule required (
Other Essential Functions U.S. Citizenship required. Valid Real ID compliant identification - ******************* Must be able to obtain and maintain a security clearance. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client organization. Employees will exercise diligence when developing a Safe Plan of Action (SPA) for each task performed. Your SPA is a Company provided tool to be used for the prevention of incidents, accidents, and injuries; as such, it is the most important tool that you are required to use.
$31k-49k yearly est. 46d ago
Guest Service Manager - Food & Beverage - Williamsburg Lodge
Open To External and Internal Candidates
Team manager job in Williamsburg, VA
Who We Are
Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About the Position
As a Guest Service Manager of Food and Beverage, you will oversee the daily operations of the Williamsburg Lodge dining room and lounge areas.
Essential Functions:
Oversee the daily operations of the dining room and lounge.
Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls.
Monitor and control payroll and labor costs.
Enhance revenue opportunities.
Maintain the quality of guest service in the dining room and lounge.
Manage employee performance to meet established standards.
Education and Experience:
Bachelor's degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
OR
2 year degree in restaurant management. PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
OR
High school diploma or GED, PLUS 4-6 years progressively responsible experience including 3 years supervision in fine dining operations.
Qualifications:
Must be at least 21 years of age due to Virginia A.B.C. code § 4.1-307
Working knowledge of food, beverage, service, and payroll cost control methods
Strong knowledge of wine and liquor plus bartending experience
Ability to 1) communicate well both orally and in writing; 2) exercise high levels of tact and discretion; 3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays
NOTE: In accordance with Virginia A.B.C. § 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five years.
$34k-49k yearly est. 60d+ ago
Guest Services Mgr
First Carolina Management Inc. As Agent for
Team manager job in Elizabeth City, NC
Come join our FCM Family at our Hampton Inn of Elizabeth City, NC!
About the Job
The Guest Services Manager is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow.
The employee must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area which may be of particular interest to the guest. Appearance must be neat and professional at all times. This person should be caring, friendly and prepared to listen and respond to the guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence upon arrival while showing the guest respect throughout the conversation. They must complete the check in/check out process quickly and efficiently.
**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**
About us
FCM Hotels, Inc. is a creative, energetic, and passionate company, dedicated to the highest standard of service and quality in the hospitality industry. Since 1989, FCM Hotels, Inc. has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. The Company was created on the philosophy and vision should be aligned with its' ownership values and expectations, focusing on financial success through providing excellent customer service and high-quality accommodations. This philosophy created a management culture that has proven very successful.
At FCM, we strive to be the employer of choice. We work to create an environment where each team member can achieve their full potential, and in doing so, directly impact the growth and success of our hotels. The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, ownership, and FCM.
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The average team manager in Norfolk, VA earns between $56,000 and $178,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Norfolk, VA
$100,000
What are the biggest employers of Team Managers in Norfolk, VA?
The biggest employers of Team Managers in Norfolk, VA are: