THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company.
You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals.
PRINCIPAL RESPONSIBILITIES:
Lead and develop middle managers through weekly 1:1s and coaching
Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation
Build scalable systems for quality control, safety, and operational efficiency
Partner with Sales, HR, and Finance to solve cross-functional challenges
Manage vendor relationships and negotiate favorable terms with paint suppliers
Plan workforce capacity to meet seasonal demand fluctuations
Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries
Manage and recruit sub-contractors to ensure work meets quality standards
IDEAL CANDIDATE:
3+ years operations management experience; field-service or trades industry preferred
Experience as a "manager of managers"-leading supervisors and team leads
Demonstrated P&L ownership with financial accountability
Track record of implementing operational systems with long-term ROI
Strong analytical mindset-uses data to inform decisions
WHAT WE OFFER:
$90,000.00 - $125,000.00 from salary and performance based bonus opportunities
Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development budget
Real authority to make decisions and shape the operation
ABOUT TEXTBOOK PAINTING:
We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing.
Awards & Recognition:
Crain's Cleveland Business Top Employer
Inc. 5000 Fastest Growing Companies
Weatherhead 100
Our Core Values:
1. Follow the Golden Rule and build lifelong relationships
2. Take pride and ownership in everything you do
3. Continually learn and teach others
4. Face challenges and obstacles like a buffalo-head on
5. Lead with a servant's heart and a team-first attitude
$90k-125k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
Operations Manager
Allstem Connections
Team manager job in Cleveland, OH
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily plant operations for shipping & receiving, and production
Introduce new equipment, products and processes
Ensure regulatory, compliance and regulations
Manage production floor cleanliness
Qualifications
3+ years of experience in leadership role
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
$64k-104k yearly est. 2d ago
Operations Manager
Brighton Solutions, Inc. 4.4
Team manager job in Cleveland, OH
Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence.
This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons.
What You'll Do
Lead and support supervisors and hourly staff
Oversee daily production, workflow, and logistics
Ensure safety, quality, and regulatory compliance
Coordinate maintenance and equipment care
Support hiring, training, and performance management
Drive productivity and continuous improvement
What We're Looking For
3-5+ years of supervisory or plant leadership experience
Background in production, laundry, manufacturing, or similar operations
Strong communication and people leadership skills
Comfortable in a fast-paced, hands-on environment
High school diploma or associate degree preferred
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $20.50
Maximum Salary: $28.20
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$20.5-28.2 hourly 6d ago
Smart Home Consultant Team Manager
ADT Security Services, Inc. 4.9
Team manager job in Uniontown, OH
JobID: 3018885 Category: JobSchedule: Full time JobShift: : ADT is currently seeking a bright and assertive Tech Engineer TeamManagers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include:
* Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs .
* Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations
* Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities.
As an ADT Tech Engineer TeamManager, you are expected to take a 'hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires.
Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results.
Responsibilities:
* Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint.
* Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs.
* Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions.
* Participate in recruiting activities to select and hire new Tech Engineers, as required.
* Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets.
* Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
* Conduct regular coaching and formal performance management conversations with Tech Engineers
* Establish and maintain a high level of quality and timely job completions to customers for maximum retention.
* Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns.
Experience:
* 3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
* Proven track record of successfully building and developing high performing & customer-centric teams
Skills:
* Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services
* Highly analytical and strong conceptual problem solver
* Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight
Education:
* Associate degree or equivalent related experience
Pay and Benefits Disclosure
This role offers:
* Base Salary: $50,333 a year
* Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually.
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
$50.3k-125k yearly Auto-Apply 19d ago
Maintenance Team Manager
Avery Dennison 4.8
Team manager job in Painesville, OH
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at
*********************
.
Job Description
Avery Dennison is seeking a Maintenance TeamManager to join the Engineered Films Plant's Maintenance group in Concord, Ohio. The Maintenance TeamManager will plan and direct the activities of the maintenance team through ongoing manufacturing support to resolve safety, quality, and production issues. In this role you will ensure operations are maintained to the highest state of readiness by minimizing unplanned maintenance related down time. As Maintenance TeamManager, you will focus on Preventative Maintenance Systems / Planning in conjunction with Emergency Response Processes and Systems.
In your role as Maintenance TeamManager, delivering on these responsibilities is critical to success:
Ensure compliance with all applicable environmental, health, safety, and industrial regulations
Provide training, coaching, performance planning, and feedback to develop direct reports and others
Directly support the development and implementation of Total Productive Maintenance (TPM) system
Lead related TPM/ TPR initiatives, including preventive maintenance, predictive maintenance, CMMS (MP2, Chase), continuous process improvement, 5S. Ensure preventive maintenance procedures are reviewed and revised or developed as necessary. As needed, assist teams with leading root cause analysis on mechanical/electrical issues to eliminate recurrence.
Identify and assign maintenance projects focused on reducing equipment downtime and operating cost
Plan, coordinate, support and report results for all maintenance activities within the facility
Oversee and provide support as needed on machine upgrades and related capital projects, ensure maintenance team's ability to execute on projects and drive results.
Responsible for AFE creation, project management and execution. Maintain CIP file.
Qualifications
Bachelor degree required. Masters Degree ,Six Sigma Blackbelt or Greenbelt certification a plus
3+ years of experience in plant maintenance/engineering leadership role with proven leadership skills, ability to influence and motivate others to excel.
Experience with developing, implementing and assessing a TPM program
Ability to work with others in a team environment. Actively promote collaboration & teamwork and resolve conflicts
Experience with data analysis and trends
Strong organization and computer skills
Proficiency with applicable software and computer applications: Google Apps, MS Office, AutoCAD
Working knowledge of electrical, mechanical, hydraulic, and pneumatic systems (Including AC and DC Drives, Mechanical Drives PLC logic and Motor Controls). Working knowledge of inventory maintenance procedures
Exposure to Six Sigma or Lean methodologies
Additional Information
The salary range for this position is
$80,275 - $110,700/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or
[email protected]
to discuss reasonable accommodations.
$80.3k-110.7k yearly 20h ago
Development Team People Manager
Acumen Solutions 4.9
Team manager job in Cleveland, OH
Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities.
Engage with us at *********************** or on Twitter @AcumenSolutions.
Job Description
Acumen Solutions seeks a Development Team People Manager to join our Cleveland, OH office.
If you are a dynamic technical leader and want to be a part of the exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland.
In addition to being extremely proficient with development, you don't mind spending half of your time doing other things like architecture and solution design, troubleshooting other people's issues, project management, mentoring and managing junior resources, and occasionally firefighting.
You like the idea of working with cloud solutions or at least you aren't opposed to it. You want to be hands-on with code but only for half of your time. You like getting in early on designs; you don't need everything presented to you in bite-sized pieces, but you can use, and produce, specific interface descriptions as a basis for discussion. It matters what your code looks like. (It matters to us, and we want it to matter to you.) You like it when people look over your shoulder as a means of learning, and you're prepared to give other people feedback on what they're doing as well. You need to be a good writer, speaker, and listener - you'll have to explain and justify your designs, and be able to run with other people's ideas and give feedback to them. You should know by experience that whatever you don't understand you can learn quickly.
Specific Duties
Build relationships with team members and direct reports, while cultivating a culture of collaboration, innovation, and fun.
Maintain effective communication channels within our office and with consultants throughout the broader organization.
Provide technical oversight and architectural support to junior development team members.
Firefight from the trenches when additional resources are unexpectedly needed while maintaining a positive attitude and capturing the lessons to be learned/opportunities for improvement.
Handle complexity, ambiguity, and shifting priorities with ease. Display a willingness to play the role needed for project success.
Advocate for and maintain an interest in the technologies we work with while understanding they may not be the most challenging or complex.
Desired Skills & Experience
5+ years' experience with a modern language such as Java, C#, etc.
Broad knowledge of web application development
General knowledge of cloud computing
Experience leading development teams
Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team
Experience that helps you tell simple trade-offs from hard problems
Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment.
Proactive attitude with a focus on leading by example in a matrixed environment
Excellent communication skills
Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains.
Bachelor's degree or higher
Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications
Qualifications
5+ years' experience with a modern language such as Java, C#, etc.
Broad knowledge of web application development
General knowledge of cloud computing
Experience leading development teams
Comfortable interfacing between a development team and your client, balancing the needs of the client with the capacity of a team
Experience that helps you tell simple trade-offs from hard problems
Ability to think strategically and tactically to solve problems in a fast-paced and often changing environment.
Proactive attitude with a focus on leading by example in a matrixed environment
Excellent communication skills
Desire to be a part of a new, young, and growing office in which you will have the opportunity to both impact the direction and share in the growing pains.
Bachelor's degree or higher
Nice to haves include: management experience, experience with Salesforce.com, Salesforce.com certifications
Additional Information
Benefits
Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.
About Us
As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers.
EOE M/F/V/D
VEVRAA Federal Contractor
$85k-116k yearly est. 60d+ ago
Media Team Manager
Enthusiast Auto Holdings
Team manager job in Wadsworth, OH
The Company and Opportunity
Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong rates of organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH is seeking a Media TeamManager to define and execute on content creation and social media marketing initiatives across our 10 banners and 20+ in-house-brands. This role will report directly to the Director of Brand & Retention Marketing and will be responsible for overseeing all aspects of content development and social media marketing. This position will be based out of the Company's Wadsworth, OH headquarters, with travel requirements to other banners.
In this role, the Media TeamManager partners closely with cross-functional teams-including Product, R&D, and Marketing-to define creative requirements, oversee and direct photo and video shoots, and ensure timely, high-quality deliverables. The Manager is responsible for establishing and maintaining company-wide content creation standards, evaluating and elevating content quality, and continuously recommending process and creative improvements to meet or exceed organizational content objectives.
Responsibilities:
Team Leadership:
Lead a team of seven video producers and photographers across EAH banner companies by setting a clear vision, defining expectations, and providing consistent coaching, feedback, and development opportunities.
Hold team members accountable for performance, creative quality, and adherence to deadlines.
Recruit and hire new video producers, social media specialists, and photographers as needed, partnering with HR to attract and onboard top talent.
Content Creation Strategy:
Establish and uphold company-wide video and photography standards that align with EAH's brand image and quality expectations.
Oversee and approve the final output of all video, photography, and social media deliverables to ensure brand consistency and excellence.
Drive innovation in both studio and on-location production; identify opportunities to leverage new technologies and tools that enhance productivity, quality, and engagement.
Serve as a creative leader who continually evaluates processes and recommends improvements to elevate content and team performance.
Project Leadership:
Manage the queue of video and photo projects, ensuring priorities, timelines, and deliverables are clearly defined and met.
Collaborate with cross-functional partners (Product, R&D, Marketing, and others) to align creative outputs with business needs.
Develop and manage budgets, project plans, and timelines, delivering all initiatives on time and within budget.
Maintain and organize studio gear and equipment; oversee repairs, replacements, and upgrades as needed.
Contribute hands-on to the creative process-storyboarding, scripting, lighting, directing, shooting, editing, and publishing-to deliver exceptional results.
Present completed projects to stakeholders, gather feedback, and ensure revisions are implemented for final approval.
Driving Results:
Set and achieve measurable goals for key performance areas, including:
YouTube & Social Video Releases: Maintain a video release cadence of:
15 videos/month for ECS/Turner
15 videos/month for Texas Speed
10 videos/month for RCI
10 videos/month for Pelican/Rennline
Video Views: Generate an average of:
550,000 YouTube views per month for ECS/Turner.
300,000 YouTube views per months or Texas Speed
100,000 YouTube views per month for RCI
100,000 YouTube views per month for Pelican/Rennline
Subscriber Growth: Achieve a 10% annual increase in YouTube, Instagram, Facebook, and TikTok subscribers.
Photography Output: Produce approximately 300 fully edited photos per month (new products, installation processes, cars in action, etc.) per banner.
Track and analyze media performance metrics; produce a weekly dashboard summarizing results, upcoming projects, and action plans for review with Marketing leadership.
Requirements
Minimum of 7-8 years of hands-on content creation experience, particularly focused on YouTube and Meta platforms (Facebook and Instagram).
Project Leadership: Proven ability to lead large-scale media projects through the full lifecycle-from concept development and scripting to filming, editing, release, and promotion.
Organization & Execution: Exceptionally organized, with the ability to manage and prioritize multiple projects simultaneously in a fast-paced environment.
Collaboration & Communication: Excellent interpersonal and communication skills; highly collaborative and team-oriented, with the ability to work effectively across departments and leadership levels.
Leadership: Strong team leadership and coaching abilities-skilled in developing, mentoring, and motivating creative professionals to achieve their highest potential.
Storytelling: Outstanding storytelling capabilities; able to craft compelling brand messaging, scripts, and storyboards that align with strategic objectives and resonate with target audiences.
Advanced proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, and Lightroom).
Proficient with mirrorless video cameras and related hardware (Sony and Nikon systems).
Strong working knowledge of videography, lighting, composition, and post-production techniques.
Lighting Expertise: In-depth understanding of lighting systems and techniques for both studio and on-location environments.
Attention to Detail: Highly detail-oriented with a commitment to delivering polished, high-quality creative output.
Education: Bachelor's degree (BA or BFA) in Media Production, Film, Communications, or a related field, or equivalent relevant work experience
Portfolio Requirement: Must provide a portfolio demonstrating expertise in video production, storytelling, lighting, and post-production craft.
What Success Looks Like:
Empowered Team: All media team members have a clear understanding of their roles, responsibilities, and performance expectations, receiving timely feedback and development support from their leader.
Organized Workflow: The video and photo project queue is well-defined, transparent, and understood by all stakeholders. Projects are prioritized effectively, with clear communication around timelines, deliverables, and ownership.
High-Quality, On-Time Delivery: Media projects are delivered on schedule and within budget, consistently meeting or exceeding quality standards and performance goals-reflected through strong viewership metrics and positive customer feedback (e.g., YouTube engagement).
Effective Communication: Leadership and cross-functional partners receive regular status updates and performance reports, ensuring visibility into progress, outcomes, and future plans.
Collaborative Partnerships: The Media TeamManager maintains strong, productive relationships with Product, R&D, and Marketing teams-fostering alignment, shared goals, and smooth execution of creative initiatives.
$52k-99k yearly est. 54d ago
Customer Service Manager - State Farm Agent Team Member
Sam Custer-State Farm Agent
Team manager job in Medina, OH
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Sam Custer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.
QUALIFICATIONS:
5+ years of experience in customer service, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
$32k-63k yearly est. 8d ago
Customer Support Manager
Direct Staffing
Team manager job in Uniontown, OH
- Responsible for oversight of customer service activities including response to customer inquiries, quotations and order entry. - Audit order entry process to ensure that customer requirements are being met quickly, accurately and completely. - Use ACE techniques to monitor performance and implement process improvements - Lead team of Customer Service representatives to provide exemplary customer service to both internal and external customers. - Identify training needs and provide support to improve skills within the department. - Promote customer-focused activity throughout the organization. - Work closely with customers, outside sales and various other departments to meet customer requirements - Work environment to include a blend of tactical and strategic decisions in a fast-paced setting with frequently changing priorities.
Qualifications
Do you have a Bachelor's Degree?
Do you have a minimum of 3 years of supervisory experience?
Knowledge of SAP ERP system?
Previous customer service experience, outside sales experience, familiarity with ACE tools?
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$71k-103k yearly est. 20h ago
Customer Service Supervisor
Applied Medical Technology, Inc. 4.3
Team manager job in Brecksville, OH
Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Position Summary:
Supervise, train and support all customer service representatives.
This position is 100% on-site in Brecksville, OH.
Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned.
* Manage and train customer service reps.
* Obtain extensive knowledge of AMT's product line and company policies.
* Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc.
* Troubleshoot/problem solve with customers via phone and email.
* Obtain feedback from customers regarding product and service performance.
* Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers.
* Perform annual performance reviews of all CS reps.
* Collaborate with other departments to resolve complex issues and improve processes.
* Must be a team player with excellent communication skills.
* Handle daily invoicing.
* Conduct regular team meetings to share updates, provide coaching, and reinforce service goals.
* Run ERP system reports and work closely with the finance department for credits and setting up new accounts.
* Handle escalated customer issues with professionalism and resolution-focused communication.
* Maintain and update accounts in the ERP system.
* Prepare and present reports on team performance, customer satisfaction, and service trends.
* Monitor performance metrics, call quality and response times to ensure service excellence.
* Foster a positive and customer-centric culture within the team.
* Supervise, train, and mentor a team of customer service representatives.
* Other duties as assigned.
Supervisory Responsibilities:
Supervise, train and support all customer service representatives.
Requirements
Minimum Qualifications:
* Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred).
* Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role.
* Strong interpersonal and communication skills, both verbal and written.
* Proven ability to coach, motivate, and lead a team.
* Excellent problem-solving and conflict resolution abilities.
* Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word.
* Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service.
* Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
* Microsoft Dynamics is a plus but not required.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: Telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
$29k-41k yearly est. 47d ago
Dental Office Manager
Lakewood Dental and Wellness Center LLC
Team manager job in Lakewood, OH
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain schedule of appointments
Coordination of benefits and treatment plans
Create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Qualifications
Previous experience as an Office Manager or similar position preferred
Understanding of dental office systems and procedures
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$46k-68k yearly est. 6d ago
Customer Service Team Memeber
Michaels 4.2
Team manager job in Strongsville, OH
Store - CLEV-STRONGSVILLE, OHDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$11.00 - $13.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$11-13 hourly Auto-Apply 20d ago
Dental Office Manager
Sonrava Health
Team manager job in Akron, OH
We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$46k-69k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Sonrava
Team manager job in Akron, OH
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$46k-69k yearly est. Auto-Apply 20d ago
Tax Senior /Supervisor
Knowhirematch
Team manager job in Fairlawn, OH
Job Description
Tax Senior/Supervisor
Manages one or more client engagements simultaneously, ensuring overall success of each project
Establishes work schedules through effective use of project management skills
Prepares both simple and complex individual and business tax returns
Researches tax questions; studies tax laws for potential tax savings
Drafts client reports and other client communications
Actively advises, trains and coaches team members; provides consistent recognition and feedback to team members
Provides timely feedback to managers when preparing performance evaluations of staff accountants
Contributes to internal committees + seeks projects when available
Adheres to the firm's mission + core values
Requirements
Qualifications
Senior: 2+ years prior tax prep experience in public accounting
Supervisor: 3+ years prior tax prep & review experience in public accounting
CPA preferred
Bachelor's degree in accounting required
Intermediate Microsoft Excel skills required
Strong interpersonal + communications skills
Excellent problem solving and project management skills
A positive attitude, outstanding client service skills, and a desire to learn + grow!
Benefits
$53k-105k yearly est. 32d ago
Office Manager
Firstservice Corporation 3.9
Team manager job in Mentor, OH
Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development * Dental insurance * Health insurance Office Manager - Flooring & Home Improvement Employment Type: Full-Time with PTO
Salary Range: $40,000-$50,000 + bonus opportunities
Heath Benefits: Offered if needed
Eye and Dental Benefits: Offered if needed
Ready to Build Something Awesome? Start off the new year with a new career!
This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.
We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow.
If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job.
What You'll Do - A Little Bit of Everything, and That's the Fun Part
Marketing & Community Engagement
* Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work.
* Plan and host local events - home shows, farmers markets, vendor events
* Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence.
* Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations.
Operations & Office Management
* Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries.
* Stay on top of the phone system so every call finds the right person.
* Turn website and phone leads into scheduled appointments.
* Order flooring & materials, manage logistics, and enter invoices into QuickBooks.
* Help set up vendor/installer accounts, and support project scheduling.
* Keep us organized in Salesforce and QuickBooks - from lead to close.
* Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests.
What We're Looking For
* 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus).
* Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving.
* A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
* Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems.
* Organized, resourceful, and able to manage multiple balls in the air (without dropping any).
* A people-person - because creating great customer experiences is just who you are.
* Open to attending occasional weekend or after-hours events.
* Forklift experience would be nice, but not necessary.
Why You'll Love Working With Us
* This is your chance to grow with a growing company - and help shape what it becomes.
* We're family-owned and people-first - we care about craftsmanship, community, and culture.
* Your voice will be heard - we welcome ideas, not just task-doers.
* No two days are the same - and we mean that in the best way.
* Competitive pay, performance bonuses, and lots of room to grow your role over time.
Meet Joe and Shelly- owners of Floor Coverings International
Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team.
Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community.
Their success is driven by a set of core values they live out every day:
* Do the right thing
* Don't be afraid to fail
* A little bit of venom won't kill you
* Be accountable
* Play to win
* Celebrate
Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow.
If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.
$44k-67k yearly est. 9d ago
Customer Service Supervisor
JBT Corporation 4.7
Team manager job in Sandusky, OH
At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
As our Customer Service Supervisor- you will report to the Senior Manager Parts Segment. Oversee and schedule aftermarket customer service team. Provide leadership and daily management of customer service Representatives and distribution of workload.
Create and meet sales budgets and performance goals for the department. Participate in hiring, terminations, performance reviews, coaching, and salary planning of team
Ensure customer satisfaction in spare parts and product support to include customer follow-up on all open issues or promises. Surveys and follows up with customers to ensure highest levels of customer satisfaction
Maintain monthly Inbound/Backlog for Department
Maintain a record of all red flag issues and coordinate activities with production, customers, vendors or suppliers until the issue is resolved
Oversee issuance of credit memos' and RMA's (Return Material Authorization) while working with the customer service team to minimize customer returns
Provide back up for daily correspondence with customers involving phone support for parts questions, pricing and availability information
Work directly with Operations Manager/ departments to determine proper spare parts inventory levels while minimizing slow moving/obsolete/excess inventory
Provide regular analysis of the parts business using information from the CS SF dashboard
Provide input for Monthly Report to include: bowlers, departmental report, inbound/backlog, performance. Prepare other analysis and reports
Create training aids for customers and fellow employees
Create documentation to share information with fellow employees
Manage customer service / parts sales team members. Assigns, monitors and reviews work for accuracy, quality and progress
Coach, counsels and trains team members to improve skill, productivity, safety, quality and processes
Create and meet sales budgets, departmental budget, and performance goals for the department
Maintain profit margins and minimize costs
Manage to established budget and help correct variances
Requirements for the role
(5) years industry experience
Experience leading or supervising others and coordinating projects
High School diploma required College Degree in business preferred
Knowledge of food processing equipment/products, services and industry standards
Knowledge of Lean manufacturing processes. Knowledge of inventory management and stock level adjustment
Required: Advanced proficiency in Microsoft Excel. Must have experience using Excel to analyze data and create reports and ability to use Excel functions such as Pivot Tables, VLOOKUP, INDEX/MATCH, SUMIF, COUNTIF]
Proficient in ERP (Enterprise Requirements Planning) systems (preferably Infor Syteline) for order entry, RMA's, financial reporting and information retrieval
Mechanical knowledge to troubleshoot application-related issues
You must be authorized to work in the US without sponsorship now or in the future.
Travel & Location
This position is onsite
25% Travel (trade shows, customer sites, other business sites)
#LI-KF1
#LI-Onsite
We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!
Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.
$25k-37k yearly est. Auto-Apply 6d ago
Office Manager
Puroclean 3.7
Team manager job in Chardon, OH
Benefits:
Bonus based on performance
Health insurance
Paid time off
Office Manager Perks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Being proactive in resolution of customer issues, concerns and complaints
Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
Continue professional development of PuroClean specific skills and expertise: office procedures and processes
Safety and risk management, following and maintaining guidelines for all field staff and office personnel
Qualifications:
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Ensure clear communication with entire staff, ability to manage relationships.
Aptitude with record keeping, easily accessing information, and communicating ‘the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Compensation: $30,000.00 - $40,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
$30k-40k yearly Auto-Apply 60d+ ago
Maintenance Team Manager
Avery Dennison Corporation 4.8
Team manager job in Painesville, OH
Avery Dennison is seeking a Maintenance TeamManager to join the Engineered Films Plant's Maintenance group in Concord, Ohio. The Maintenance TeamManager will plan and direct the activities of the maintenance team through ongoing manufacturing support to resolve safety, quality, and production issues. In this role you will ensure operations are maintained to the highest state of readiness by minimizing unplanned maintenance related down time. As Maintenance TeamManager, you will focus on Preventative Maintenance Systems / Planning in conjunction with Emergency Response Processes and Systems.
In your role as Maintenance TeamManager, delivering on these responsibilities is critical to success:
* Ensure compliance with all applicable environmental, health, safety, and industrial regulations
* Provide training, coaching, performance planning, and feedback to develop direct reports and others
* Directly support the development and implementation of Total Productive Maintenance (TPM) system
* Lead related TPM/ TPR initiatives, including preventive maintenance, predictive maintenance, CMMS (MP2, Chase), continuous process improvement, 5S. Ensure preventive maintenance procedures are reviewed and revised or developed as necessary. As needed, assist teams with leading root cause analysis on mechanical/electrical issues to eliminate recurrence.
* Identify and assign maintenance projects focused on reducing equipment downtime and operating cost
* Plan, coordinate, support and report results for all maintenance activities within the facility
* Oversee and provide support as needed on machine upgrades and related capital projects, ensure maintenance team's ability to execute on projects and drive results.
* Responsible for AFE creation, project management and execution. Maintain CIP file.
* Bachelor degree required. Masters Degree ,Six Sigma Blackbelt or Greenbelt certification a plus
* 3+ years of experience in plant maintenance/engineering leadership role with proven leadership skills, ability to influence and motivate others to excel.
* Experience with developing, implementing and assessing a TPM program
* Ability to work with others in a team environment. Actively promote collaboration & teamwork and resolve conflicts
* Experience with data analysis and trends
* Strong organization and computer skills
* Proficiency with applicable software and computer applications: Google Apps, MS Office, AutoCAD
* Working knowledge of electrical, mechanical, hydraulic, and pneumatic systems (Including AC and DC Drives, Mechanical Drives PLC logic and Motor Controls). Working knowledge of inventory maintenance procedures
* Exposure to Six Sigma or Lean methodologies
The salary range for this position is $80,275 - $110,700/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
How much does a team manager earn in North Olmsted, OH?
The average team manager in North Olmsted, OH earns between $39,000 and $132,000 annually. This compares to the national average team manager range of $44,000 to $152,000.