Team manager jobs in Parkway, CA - 870 jobs

Job DescriptionWHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, calling leads, following up with recent guests for feedback/ rebooking and keeping our schedule optimized. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Social Media account maintenance and updates Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Industry-leading compensation - Hourly wage + Sales Commission Extensive training and support Excellent growth opportunities Free Eyelash Extensions and generous discounts on retail A team that cares for and supports, one another OUR MISSION: We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. COVID Related Precautions: Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: ************ The Lash Lounge Roseville Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: ************ *********************

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7. As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers. The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently-managing the electron traffic on a power grid we do not own-making sure electricity is safely delivered to utilities and consumers on time and reliably. Relocation assistance is available. Job Description Under the general direction of the Director, manages the integration and implementation of new and modified bulk electric changes that impact Reliability Coordination, WEIM, or California BA/TOP operators. Oversees and leads the development of requirements, documentation and readiness of real-time personnel, processes and technologies required to successfully integrate changes. Provides subject matter expertise and an operations perspective to cross divisional teams as new policies, market and grid functionality, and operational process improvements are developed. Partners with the Director and relevant Managers to provide technical guidance and direction to internal and external customers. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Manages coordination with internal support teams, internal & external customers and Operational Readiness staff for planned changes and unexpected issues of applications, grid topology, and processes. Provides an operational perspective and ensures that impacts to Grid Operations, the development of requirements and documentation, and communication with internal and external parties are considered and appropriate. Provides subject matter expertise to outside entities. Responds and provides input to inquiries from outside agencies including NERC, FERC and WECC. Provides responses and support to CAISO Operations Compliance and Corporate Compliance related to compliance inquires and during regulatory audits. * Acts as a Grid Operations representative on cross-divisional teams to provide real-time operations perspective on new policies, market and system functionality, and operational process improvements. Interacts with Operations Readiness and internal or external customers to support UAT testing for tool enhancements and defect repair. Fills role of System Operations Management Liaison during scheduled coverage periods and system events. * Oversees and leads the creation, modification and review of Operating Procedures and interim desktop procedures to ensure consistent operations and compliance with new and modified policy and operational changes. Monitors and provides input to WECC and NERC standards review as required. * Assists in training development and delivery as needed. Assists the Director in development and implementation of short and long-term strategies and objectives within the department ensuring alignment with the objectives of the ISO. * Provides guidance, sets daily work assignment priorities for staff as needed. Identifies staffing needs and mentors, coaches and trains staff to optimize the team. Provides feedback to management regarding staff performance in support of the performance evaluation process. May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications. Qualifications Level of Education and Discipline: A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering (power system operations and/or electric generation operations), Economics, or related discipline. Master's degree preferred. Amount of Experience: Equivalent years of education and training, plus ten (10) or more years related experience, including five (5) years at lead level or equivalent. Certifications: NERC Reliability Coordinator Certification required or must be able to obtain NERC Reliability Coordinator Certification within six months of employment. Type of Experience: Experience as a system operator or comparable role operating in a real-time environment monitoring or managing the Bulk Electric System (BES), responding to planned and unplanned events, communicating with adjacent utilities, performing studies to determine appropriate operating limits, utilizing BES systems or tools, and logging events and actions. Experience working with NERC, WECC, adjacent Balancing Authorities, or Transmission Operators. Project management experience is desired. Additional Skills and Abilities: Ability to think strategically and devise solutions to problems in keeping with multiple considerations. Excellent leadership and management abilities with experience coaching and developing others. Must demonstrate sound judgment and critical thinking when making decisions. Must be able to work effectively in a team environment as team leader, facilitator and team member. Strong analytical and quantitative skills required. Excellent interpersonal, communication and writing skills required, including the ability to effectively communicate complex materials and concepts. Must be able to handle a dynamic and changing work environment, and work well independently. Must be able to perform effectively under emergency and high-pressure situations. Additional Information The pay range for the Grid Operations Manager is $155,625 - $259,375 per year.

Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety. Minimum Qualifications: Bachelor's degree in Nursing, Health Administration, or a related field required. Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required. Current nursing license or relevant certification preferred. Requires knowledge of and experience working with community agencies and programs. Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process. Requires strong problem-solving and customer service skills. Must be a CA Resident, and must reside in CA while employed. Current and valid California (CA) Driver's License. Must use personal vehicle and current vehicle registration required. Proof of auto insurance required, must maintain CA minimum insurance coverage. BCLS CPR Certification required. Preferred Qualifications: Master's degree in Social Work, Nursing, Health Administration, or a related field. Experience with electronic health record (EHR) systems. Responsibilities: Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals. Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members. Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management. Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges. Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination. Manage compliance with healthcare regulations, organizational policies, and safety standards. Conduct one on ones, audits and regular team meetings to support professional growth and accountability. Develop and implement training programs to enhance team skills and knowledge. Address patient and staff concerns promptly and effectively to maintain a positive care environment.

Job DescriptionBenefits: Competitive salary Paid time off Signing bonus ROLE DESCRIPTION: Are you an energetic, enthusiastic problem-solver with a can-do attitude? Do you thrive in a fast-paced, modern, high-demand environment where no two days are the same? The Jake Pinto State Farm Insurance agency is looking for a Customer Service Manager to be the backbone of our agency operations. You'll be on the front lines, assisting customers in person and on the phone, handling service requests from both customers and underwriters, answering questions about insurance policies, billing, and providing or processing insurance documents. You'll also support the sales team and help the agent stay organized and efficient, ensuring the office runs efficiently. Your energy, problem-solving skills, customer service skills, and ability to multitask, keep the office moving smoothly, allowing the team to focus on growth, sales, and delivering outstanding service to every customer. WHO WE ARE: We are a dynamic team of insurance sales professionals working in a faced paced, modern office, and looking for our next great Customer Service Manager. The Jake Pinto State Farm Insurance agency is an established, growth-oriented agency powered by a team of motivated, enthusiastic, individuals who take pride in providing exceptional service to our customers. Our success comes from creating a workplace that is modern, fun, and energetic. A place where people enjoy coming to work each day. We combine industry expertise with a forward-thinking approach to consistently achieve outstanding sales results. If you're self-motivated, hardworking, organized, detail oriented, and passionate about helping customers, supporting a team's success, and keeping the office running efficiently, we'd love to meet you and talk about the opportunity we have to offer. RESPONSIBILITIES: Answer all incoming phone calls promptly and professionally, providing accurate information, and directing calls as needed. Assist walk-in customers and respond to email, and online inquiries regarding insurance availability, eligibility, coverages, policy changes, additions, billing and issue resolution. Process service requests and daily tasks from underwriters efficiently and accurately using State Farm provided resources. Establish and maintain long-lasting customer relationships, identifying opportunities for retention, marketing, and sales support. Support the sales team members, helping with the sales process, retention efforts, and resolving customer issues. Perform administrative tasks for the agent and agency, including screening and directing phone calls, and scheduling appointments. Manage office operations to ensure a clean, organized, and efficient workspace, including office events and promotional activities. QUALIFICATIONS: Prior insurance or customer service experience strongly preferred. Ability to work independently without supervision, in a fast-paced, high-demand environment while staying organized and focused. Strong multitasking skills with a proactive, solution-oriented approach to problem-solving. Excellent communication skills with the ability to confidently interact with customers. Ability to deliver exceptional customer service and strengthen customer relationships for retention. Quick, energetic, enthusiastic, and team oriented, with a passion for helping customers and supporting a team's success. Possess or able to obtain Property and Casualty Insurance License Possess or able to obtain Life and Health Insurance License BENEFITS: Competitive hourly pay. Opportunities for growth. Paid time off, including holidays, birthday, vacation, and personal/sick days. Valuable career-building experience.

The Customer Service Supervisor provides frontline leadership for the Home Services and Warranty customer service teams, ensuring consistent execution of daily operations and a strong customer experience. This role focuses on coaching team members to meet performance expectations, reinforcing standard work, conducting standard work audits, and identifying continuous improvement opportunities within established processes. The Supervisor plays a key role in translating expectations into daily action, supporting team development, and keeping operations running smoothly during business hours. Core Responsibilities People Leadership & Development • Supervise CSRs and Dispatchers across Home Services and Warranty • Conduct regular 1:1 coaching sessions tied to KPIs and behaviors • Provide clear, documented performance feedback • Reinforce training, scripts, and standard work • Address attendance, adherence, and conduct issues • Foster a professional, accountable team culture Performance Management & KPIs • Drive performance against assigned KPIs • Monitor daily and weekly performance reports • Identify gaps and apply coaching or corrective action • Support performance reviews and documentation Operational Execution - Call Center & Dispatch • Ensure inbound and outbound calls follow standards • Supervise dispatch execution within defined rules • Ensure outbound calling is completed as directed • Handle escalations within guardrails • Provide backup support during high call volume Operational Execution - Warranty • Ensure warranty workflows are followed accurately • Monitor documentation and timeline adherence • Coach correct handling of warranty calls • Escalate recurring issues or edge cases Staffing, Scheduling & Capacity • Create and maintain weekly schedules • Ensure queue coverage from 8:00 a.m. - 5:00 p.m. • Manage PTO, breaks, and day-of adjustments • Ensure no overtime is worked • Adjust availability in ServiceTitan capacity planner to match demand Standard Work & Continuous Improvement (Lean) • Maintain and reinforce standard work documentation • Conduct regular standard work audits • Coach adherence to standard work • Update documentation for approved changes • Identify and escalate continuous improvement opportunities AI Quality Monitoring • Monitor AI-supported interactions • Identify and document AI issues • Assist with testing approved AI changes Communication & Collaboration • Communicate expectations and updates clearly • Escalate risks and trends with context • Partner with leadership on continuous improvement Qualifications Required: • 2+ years supervising customer service or call center teams • Required industry background in HVAC and/or plumbing home services • Experience coaching to metrics • Strong communication and documentation skills Work Environment • Call center environment with moderate noise • Prolonged computer and headset use • Flexibility during peak periods

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $23.50 - $25.00 per hour Competitive wages, Flexible work schedules, Meal discounts, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Replies within 24 hours WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, calling leads, following up with recent guests for feedback/ rebooking and keeping our schedule optimized. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Social Media account maintenance and updates Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Industry-leading compensation - Hourly wage + Sales Commission Extensive training and support Excellent growth opportunities Free Eyelash Extensions and generous discounts on retail A team that cares for and supports, one another OUR MISSION: We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. COVID Related Precautions: Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: ************ The Lash Lounge Roseville - Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: ************ ********************* WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Ready to turn up the Fun in Children's Dental FunZone? We're looking for an experienced Dental Office Manager to join our company. This role offers excellent career growth, competitive compensation, bonuses, and benefits. You'll oversee daily operations, foster a positive office culture, ensure great patient experiences, and drive revenue growth. As a Dental Office Manager, you'll lead your team and collaborate with our Doctors and Regional Manager to ensure success. A minimum of 3 years in GP or Pediatrics is required as a Manager or 4 years as a Treatment Coordinator. Must have a thorough knowledge of dental billing, insurance PPO/HMO plans, along with Denti-cal. Benefits offered: Medical, Dental, and Vision Insurance Flexible Spending Account 401K Retirement Plan Employee Discounts and Perks Vacation and Sick pay Endless opportunities to grow within the Company Monthly Bonuses Employee Referral Incentive Program Job Duties: Oversee daily operations of the dental office, including scheduling, billing, and patient care Develop and implement office policies and procedures to ensure efficiency Present financial treatment plans and secure case acceptance Meet monthly production/collection goals. Increase revenue each year & profit; control costs to meet monthly budgets Boost morale, motivation, and team-building activities for staff. Oversee daily office activities and provide direction and guidance for the team as needed. Collaborate with dentists and other healthcare professionals to provide the best possible care for our patients Respond to patient concerns and issues to influence patient satisfaction. Oversee staff scheduling and coverage. Desired Profile/Background: MUST LOVE WORKING WITH CHILDREN. Minimum 2 years of dental office management experience or 3-4 years of Treatment Coordinating experience Knowledge of OSHA and HIPAA Compliance Standards Advanced knowledge and use of dental terminology Excellent customer service skills and strong attention to detail Excellent interpersonal, oral, and written communication skills Familiar with financing such as Care Credit/Lending Club Familiar with electronic billing and billing knowledge Knowledge of Dentrix Ascend is a plus Ability to work in a fast-paced environment Clean, neat, professional appearance Must be available to work some Saturdays Job Type: Full-time Mon-Friday 8:00 am-5:00 pm Saturdays 8:00 am -2:00 pm Salary + Benefits + Bonuses Pay: $65,000.00 - $85,000.00 per year Job Type: Full-time Work Location: In person

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Compliance Escalations Manager oversees the day-to-day operations of the Compliance Escalation and Fraud Analyst teams. This role ensures that all escalations, customer feedback, and complaints submitted to Compliance are handled promptly, accurately, and in alignment with GoodLeap policies, procedures, and regulatory standards. The Manager supports team members through ongoing coaching, training, workload management, and performance evaluation to ensure high-quality service. In addition to operational oversight, this role collaborates with leaders across multiple GoodLeap departments and Compliance management to identify trends, recommend process improvements, and implement strategies that enhance customer experience and strengthen organizational compliance controls.Essential Job Duties and Responsibilities: Complaint Root Cause Analysis & Reporting: Analyze root causes of customer complaints and escalation closure reasons. Provide clear and accurate reporting that facilitates identifying trends, gaps, and process breakdowns, and recommending enhancements to reduce recurrence. Prepare actionable insights and comprehensive reports for Compliance leadership and cross-functional partners to support decision-making and drive improvements. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. QAR Review & Quality Improvement: Review and analyze QAR (Questionable Activity Report) submissions to determine root causes and opportunities for improvement. Provide ongoing feedback and coaching to team members for accuracy, consistency, and quality of work. Create and present recommendations to strengthen process efficiency and compliance adherence. Policy & Procedure Management: Assist in the creation and enhancement of complaint-handling and fraud-related policies and procedures. Ensure internal teams consistently follow required guidelines and adhere to regulatory and internal timeframes. Communicate policy changes effectively and provide training when needed. Team Leadership & Daily Operations Management: Manage daily activities of the Compliance Escalation and Fraud teams, including workload distribution and queue monitoring. Conduct performance evaluations, coaching sessions, and quality reviews to ensure high performance. Support professional development through mentoring, training, and identifying growth opportunities. Address performance concerns promptly and implement corrective action plans when necessary. Foster a collaborative culture focused on accountability, problem-solving, and customer-first thinking. Documentation, Reporting & Communication: Ensure all communications, findings, and data are accurately recorded in internal systems. Prepare routine and ad-hoc reports to support Compliance management decision making. Maintain clear communication between the team, leadership, and other departments. Required Skills, Knowledge and Abilities: 5+ years of experience handling Regulatory complaints. 3-5 years of experience managing 10+ employees (preferred in compliance, QA, fraud, or operations). 5-7 years of experience in compliance, operations, customer escalations, fraud analysis, or related fields. Strong organizational skills. Strong work ethic. Precise attention to detail. Excellent written and verbal communication skills. Proficiency with internet research and MS Outlook, Word, and Excel. Compensation: $90,000 - $120,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TITLE: CONTACT CENTER SUPERVISOR DEPARTMENT: CONTACT CENTER REPORTS TO: DEPARTMENT MANAGER PAY SCALE: $30.00 -$35.00 HOUR Sacramento Credit Union is seeking a dynamic and experienced leader to join our team as a Contact Center Supervisor at our main office in downtown Sacramento. We're looking for someone who thrives in a leadership role and is passionate about delivering outstanding member service while fostering a culture of accountability and excellence. As a key member of our leadership team, you will play a critical role in shaping the member experience by creating an environment that emphasizes proactive service, problem-solving, and continuous improvement. This position is ideal for a strategic thinker who can balance operational efficiency with a strong commitment to our mission of improving our members' financial well-being. You'll have the opportunity to influence team performance, drive engagement, and ensure that every interaction reflects our core values and service pledge. The ideal candidate brings a blend of leadership expertise, analytical acumen, and a deep understanding of credit union operations. You should be comfortable leveraging data to monitor performance, identify trends, and implement solutions that enhance service quality and operational consistency. If you are passionate about leading teams, inspiring excellence, and making a meaningful impact on member satisfaction, we invite you to explore this exciting opportunity. RESPONSIBILITIES AND DUTIES: Analyzes, plans, and oversees Contact Center operations. Monitors work conducted by staff for accuracy, efficiency and appropriate handling. Ensures adherence to procedures and guidelines. Ensures effective daily operation including opening and closing the phone queue. Completes one-on-one documented coaching as prescribed, weekly call monitoring and weekly documented coaching with staff to identify their strengths and opportunities. Maintains record of audits. Ensures service/operational challenges are resolved, including complicated issues, situations requiring overrides and optimizing accounts. Act as an escalation point for complex or sensitive member concerns. Provide real-time support to staff during escalated situations. Performs the duties of the Contact Center Manager in his/her absence Oversees work schedules for Contact Center Representatives and Monitor real-time phone queues and digital service channels to support service level goals. Functions as Contact Center Representative on an as-needed basis. Demonstrates strong initiative by proactively identifying service gaps, operational inefficiencies, and training needs, and implementing solutions to improve performance and member experience. Maintains a high level of motivation and personal accountability, consistently driving team engagement, productivity, and results in a fast-paced contact center environment. MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. Experience in a financial institution or credit union in progressive member services positions. Knowledge of credit union products and services, policies, procedures, laws and regulations. Training in management and human resources is highly desirable. Ability to effectively supervise and develop assigned staff. Ability to perform ongoing coaching and maintain coaching logs. Demonstrated computer, 10 key and other office equipment skills. Demonstrated skills in organization and problem solving. Demonstrated inter-personal communication skills. PHYSICAL DEMANDS: Employees may experience the following physical demands for extended periods of time: Sits for long periods, up to 90% of time. View computer screen, up to 90% of the time. Walking throughout the department occasionally, up to 20% of time. Our excellent benefits package includes medical/dental/vision, Paid Time Off, Pay Sick Leave, Subsidized Parking, Paid Holidays, Life insurance/AD&D, Short-term and Long-term disability, 401(k) and more. It is Sacramento Credit Union's policy to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons and administer hiring, working conditions, benefits and privileges of employment, compensation, training, appointments for advancement, including layoffs and recalls for all employees, without discrimination because of veteran status or disability.

Job Description Greet patients and manage patient check-in/check-out processes efficiently. Handle all front desk operations including answering phones, scheduling appointments, and maintaining records. Ensure effective patient communication and coordination, including translation and explanations of treatment plans as needed. Manage patient billing and process payments; handle insurance claims and verify insurance coverage. Organize and maintain a clean and compliant front office and waiting area. Coordinate with dental staff to manage daily schedules and ensure smooth clinic operations. Maintain confidentiality of all patient records and adhere to HIPAA guidelines. Develop and implement office policies and procedures to improve efficiency and service quality. Assist in the management of office inventory and order dental supplies while adhering to budget constraints. Prepare and present monthly reports on office productivity to the dentists and other stakeholders. Ensure compliance with all health and safety regulations within the practice. Address patient concerns and inquiries with patience, empathy, and professionalism. Requirements Excellent interpersonal and customer service skills, with a focus on patient relations. Proficiency with dental office software and strong computer skills. Solid understanding of dental billing and insurance procedures. Knowledge of dental terminology and the ability to explain treatment plans effectively to patients. Commitment to adhering to all sanitary, safety, and infection control regulations in the dental office. Flexibility to handle various roles as needed within the practice. Demonstrated ability to operate under pressure while maintaining a calm and professional demeanor. Strong ethical standards and a professional demeanor at all times.

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Responsibilities Resonsibilities Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly Lead strategic local marketing initiatives that help drive brand awareness and new patient growth Ensure compliance with health and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required; bachelor's degree preferred 2+ years of leadership/management experience, dental experience preferred Strong communication and customer service skills to deliver an exceptional experience Proven leadership abilities, relationship building skills and team motivation Excellent multi-tasking and organizational skills Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Job DescriptionBenefits/Perks Flexible Schedule Competitive Pay Career Advancement HIRING NOW FOR ROSEVILLE AND GRANITE BAY, CA! Work for Us! You will not be disappointed! If you're upbeat motivated and ready to work, we are looking for you! Currently hiring for our Roseville and Granite Bay CA location. Looking for a candidate who can maintain the cleanliness and safety of our school. Youll be responsible for all cleaning duties including vacuuming, mopping, cleaning of all bathrooms, common areas and classrooms, emptying trash cans, in addition to possible maintenance tasks such as replacing light bulbs. The ideal candidate has a great work ethic, experience with cleaning equipment and supplies, and takes pride in a job well done. Responsibilities Maintain the cleanliness and safety of the building Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily Clean windows, shampoo carpets, replace light bulbs, and supply restrooms, and perform minor repairs on a regular basis Wipe up spills and other hazards with sponges and squeegees Secure building by locking doors once cleaning is complete Write reports of areas cleaned and notify the manager of major repairs Qualifications Educational requirements include a high school diploma or equivalent At least 1 years of experience in janitorial services Drivers license or reliable transportation to and from the worksite Experience with a variety of cleaning supplies and cleaning equipment Excellent stamina and physical health Must be a hard worker with high attention to detail and have a strong work ethic

Under the direction of the Staff Services Manager II (SSM II) and Staff Services Manager III (SSM III), the Legal Support Supervisor I supervises the performance of legal secretarial support for the Legal Division (LD) and performs responsible legal secretarial work. Plans, organizes, directs, and controls the work of the legal support staff. Trains the legal support team on office procedures, legal requirements, i.e. California Code Civil Procedure, California Rules of Court, Local Rules, and LD processes and procedures for various types of hearings. Provides ongoing employee development through training, monitoring and evaluating work performance, preparing probationary reports, counseling, and conducting yearly performance evaluations. Takes appropriate corrective action as necessary. Performs responsible legal secretarial work as a working supervisor, including administrator functions for LD's case management system. Assists in recruitment, interviewing, and hiring of support staff. Oversees orientation of incoming support staff. * Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey You will find additional information about the job in the Duty Statement. Working Conditions * This position reports to the Allenby Building in Sacramento. A hybrid Telework schedule, consistent with the State of California's in-office requirement, may be considered with prior approval from management. In-office work requirements for new employees may increase during the first thirty (30) days of employment based on training needs. * The State's Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State's mass transit incentive pays 100% of the transit pass up to the IRS maximum of $325 per month in 2025. * DSH-Sacramento is located at an 11 floor high rise building. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * LEGAL SUPPORT SUPERVISOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499956 Position #(s): ************-001 Working Title: Legal Support Supervisor I - Hybrid Telework Classification: LEGAL SUPPORT SUPERVISOR I $5,196.00 - $6,510.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. DSH-Sacramento is in a new modern, sustainable and innovative 11 story office building located at 1215 "O" Street, Sacramento, California. Some of the amenities of the new building include the following: * First-floor retail space (separate access from 12th Street) * Café with multiple vendors available to the public * Outdoor seating with pedestrian walkways * Large, shared conference room on the first floor with a maximum capacity of 162 individuals * An employee fitness center with a yoga studio, cardio equipment and weights * Plaza area with a kitchenette on each floor * Lactation rooms * More conference rooms and collaborative working spaces available throughout the building - small, medium and large * Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol * Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: ********************** Special Requirements * While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.* NOTE: If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. * Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages: * National Association of Credential Evaluation Services * Association of International Credential Evaluators, Inc. or * ********************************************************************************************* Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/3/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Carmen Shean Attn: Carmen Shean 1215 O Street, MS-17 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Carmen Shean Carmen Shean 1215 O Street, MS-17 Sacramento, CA 95814 Application drop-off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - Candidates that believe they meet the Minimum Qualifications based on a pattern with education from the classification description (specifications) must provide a copy of your DEGREE OR TRANSCRIPTS along with your application (STD. 678) to be considered for this position. Candidates that believe they meet the Minimum Qualifications based on experience, please state that in the bypass notes for this requirement. * Statement of Qualifications - Please see the Statement of Qualifications section at the bottom of this job advertisement for more details. Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Demonstrated leadership and/or supervisory skills including the ability to: organize, direct and coordinate multiple legal projects; motivate and manage staff to ensure the timely completion of projects and assignments; and evaluate and communicate work performance in a constructive manner. * Ability to provide clear instructions, listen actively, and communicate effectively both verbally and in writing. * Experience with problem-solving and decision-making. Capacity to analyze situations, identify solutions, and make sound judgments, often under pressure. * Strong leadership skills. A readiness to guide, motivate, and develop a team, including a willingness to mentor and delegate tasks. * Conflict resolution. Skill in mediating disagreements and addressing performance issues constructively. * Strong interpersonal skills. The ability to build rapport and work well with a diverse range of people. * Demonstrate good time management. Proficiency in organizing tasks, prioritizing work, and meeting deadlines. Strong organizational skills to manage one's own workload, set deadlines, and help the team prioritize tasks to meet productivity goals. * Flexibility to handle changing priorities and a fast-paced environment. * Professionalism. Demonstrating a positive attitude, strong work ethic, reliability, and punctuality. The ability to remain calm and positive in the face of unexpected obstacles or changing conditions, modeling a flexible and professional attitude for the team. * A genuine interest in leadership and mentoring employees, identifying growth opportunities, and providing the necessary support and training for staff development. * Accountability. Behaving ethically, showing consistency in words and actions, and taking responsibility for team performance and outcomes. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ********************** Human Resources Contact: Carmen Shean ************** ********************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Prepare a Statement of Qualifications (SOQ) which answers the questions below in a manner which describes your experience, knowledge, and abilities as they relate to the information contained in the position description, duty statement, and desirable qualifications sections of this recruitment. The SOQ will also serve as documentation of your ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The SOQ should be Arial, 12-point font, not to exceed two single-spaced pages. Applicants that do not submit a SOQ with their application packet will automatically be DISQUALIFIED from consideration for this position. Cover letters, resumes, and applications will not take the place of this document. * Please describe your leadership style and experience in handling different team dynamics. In your description, kindly provide your management philosophy, how you address conflict resolution, and your adaptability, flexibility, and reliability in being present and available to effectively lead a team. * Provide an example of your experience coordinating and managing a project or staff. The example should identify how you coordinated activities of personnel, organized workflow, and navigated challenges or adapted processes to improve efficiency. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Summary: Were a busy, growing dealership looking for a sharp, reliable Office Manager to keep operations running smoothly. If youre highly organized, self-motivated, and looking for a long-term role in a fun, laid-back environment, we want to hear from you! This is a full-time position with a flexible 5-day schedule (Monday through Saturday), typically 9:30 AM 6:00 PM. Join a team that treats each other like family, values work-life balance, and knows how to have fun while getting things done. What We Offer: Competitive pay: $25$45 per hour, DOE Health insurance 401(k) with employer match Paid time off & holidays Flexible schedule A positive, family-style work environment no micromanaging, no corporate BS Opportunity for long-term growth in a stable, successful business Responsibilities: Manage day-to-day office operations Handle DMV paperwork, title transfers, and inventory records Support sales team with scheduling, transaction processing, and filing Maintain office supplies, vendor relationships, and communication systems Provide outstanding internal and customer service Keep everything organized, accurate, and on schedule Requirements: Prior office management experience (dealership experience is a plus) Strong organizational and multitasking skills Proficient with office software (Google Workspace, Excel, etc.) Excellent communication and problem-solving abilities Dependable, proactive, and detail-oriented Able to thrive in a fast-paced, team-oriented environment